This chapter provides information on the following topics:
• Preparing for Installation
• Preventing Damage to the Router
• Installing the Router
• Using the Router LEDs to Check Links
• Mounting the Router
2
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Preparing for Installation
Preparing for Installation
This section provides information on safety, mounting of the router, and
unpacking of the router box.
Safety
This section provides safety warnings and electrostatic and router damage
information for the Cisco 836 and Cisco SOHO 96 routers.
Warnings
Before installing the router, read the following warnings:
Chapter 2 Installation
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Warning
Warning
Warning
Warning
Cisco 836 Router and SOHO 96 Router Hardware Installation Guide
Only trained and qualified personnel should be allowed to install or replace this
equipment.
Read the installation instructions before you connect the system to its power
source.
Before working on a system that has a standby/off switch, turn off the power
switch to standby and unplug the power cord.
Before working on equipment that is connected to power lines, remove jewelry
(including rings, necklaces, and watches). Metal objects will heat up when
connected to power and ground and can cause serious burns or weld the metal
object to the terminals.
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Preparing for Installation
Warning
Warning
Warning
Warning
Warning
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits
to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits,
and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45
connectors. Use caution when connecting cables.
During this procedure, wear grounding wrist straps to avoid ESD damage. Do
not directly touch the backplane during with your hand or any metal tool, or you
could shock yourself.
This equipment is not designed for making emergency telephony calls when the
power fails. Alternative arrangements should be made for access to emergency
services. Access to emergency services can be affected by any call-barring
function of this equipment.
To reduce the risk of fire, use only No.26 AWG or large telecommunication line
cord.
This equipment contains a ring signal generator (ringer), which is a source of
hazardous voltage. Do not touch the RJ-11 (phone) port wires (conductors), the
conductors of a cable connected to the RJ-11 port, or the associated
circuit-board when the ringer is active. The ringer is activated by an incoming
call.
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Warning
Ths ISDN connection is regarded as a source of voltage that should be
inaccessible to user contact. Do not attempt to tamper with or open any public
telephone operator (PTO)-provided equipment or connection hardware. Any
hardwired connection (other than by a nonremovable, connect-one-time-only
plug) must be made only by PTO staff or suitably trained engineers.
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Preparing for Installation
Chapter 2 Installation
Warning
Warning
Network hazardous voltages are present in the ISDN cable. If you detach the
ISDN cable, detach the end away from the router first to avoid possible electric
shock. Network hazardous voltages also are present on the system card in the
area of the ISDN port (RJ-45 connector), regardless of when power is turned off
(by pressing power switch to standby).
Ultimate disposal of this product should be handled according to all national
laws and regulations.
Preventing Electrostatic Discharge Damage
Electrostatic discharge (ESD) is a transfer of electrostatic charge between bodies
of different electrostatic potentials, such as an operator and a piece of electrical
equipment. It occurs when electronic components are improperly handled, and it
can damage equipment and impair electrical circuitry. Electrostatic discharge is
more likely to occur with the combination of synthetic fibers and dry atmosphere.
Always follow these steps to prevent ESD when you remove and replace
components:
Step 1Wear an ESD-preventive wrist strap that you provide, ensuring that it makes good
skin contact.
2-30
CautionTo properly guard against ESD damage and shocks, the wrist strap and cord must
operate effectively.
Step 2Do not touch any exposed contact pins or connector shells of interface ports that
do not have a cable attached.
If cables are connected at one end only, do not touch the exposed pins at the
unconnected end of the cable.
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Chapter 2 Installation
NoteThis device is intended for use in residential and commercial environments only.
CautionPeriodically check the resistance value of the antistatic strap, which should be
between 1 and 10 megohms (Mohm).
Unpacking the Box
Table 2-1 lists the items that come with your router. All these items are in the
accessory kit that is inside the box that your router came in. If any of the items is
missing or damaged, contact your customer service representative.
Table 2-1Router Box Contents
Power cord (black)
•
• Desktop power supply
• ADSL cable (lavender)
• Console cable, RJ-45-to-DB-9 (light blue)
• ISDN cable (orange)
• Ethernet cable (yellow)
• Product documentation
Preparing for Installation
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To prepare for installation, follow these steps:
Step 1Remove yellow Ethernet cable, light blue console cable, and product
documentation from the accessory kit. Remove the desktop power supply, orange
ISDN S/T cable, the lavender ADSL cable, and the black power cord from the
box. Gather the Ethernet devices to be connected to the router: hub, server,
workstation, or PC.
Step 2If you plan to connect an analog telephone or fax machine, gather these devices.
You must also provide the telephone cable to connect each device.
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Preventing Damage to the Router
Step 3If you plan to configure the software using a terminal or PC connected to the
router, provide the terminal or PC.
NoteUnless otherwise specified, a lavender straight-through RJ-11to RJ-11 cable is
provided as the ADSL cable. The user can select one of two other cables
instead—a crossover RJ-11 to RJ-11 ADSL cable or a straight-through RJ-11 to
RJ- 45 ADSL cable. Each router is supplied with only one ADSL cable, which the
user selected during the ordering process.
NoteThe optional orange ISDN S/T cable used for connecting a Cisco 836 router’s
ISDN port to the ISDN service provider is for dial backup and remote
management. The Cisco SOHO 96 router needs this cable for remote
management. The user may order this optional cable additionally.
Chapter 2 Installation
NoteThere are six different power cords. Each was designed to meet the specifications
of thecable wall jack for a particular country. Each of the six power cords is
different from the others. The default cordshown in Figure 2-1 is European Union
standard specification.
Preventing Damage to the Router
Follow these guidelines when connecting devices to your router:
• Connect the color-coded cables supplied by Cisco Systems to the color-coded
ports on the back panel.
• If you must supply your own cables, see Appendix A, “Specifications and
Cables,” for cable specifications. If this appendix does not provide
specifications for a particular cable, we strongly recommend that you order
the cable from Cisco Systems.
• If the symbol of suitability ( ) appears above a port, you can connect the port
directly to a public network that follows the European Union standards.
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Installing the Router
Warning
If the symbol of suitability with an overlaid cross () appears above a port, you
must not connect the port to a public network that follows the European Union
standards. Connecting the port to this type of public network can cause severe
injury or damage to your router.
Installing the Router
To install the router, you need to perform the following tasks in the following
order:
1. Connect the Ethernet devices to the router.
2. Connect the ADSL line.
3. Connect a terminal or PC to the configuration port of the router if you are
troubleshooting or configuring the router by using the command-line
interface (CLI).
4. Connect the router to the power source and turn on the router.
5. Verify the links, using the router LEDs.
Connecting Ethernet Devices
You can use a cable to connect an Ethernet devices to the router’s LAN port.
Connecting a Server, PC, or Workstation
Follow the steps given after Figure 2-1 to connect the router to a PC with an
Ethernet network interface card (NIC) installed, or to connect a server or
workstation to the router. (Figure 2-1 shows a Cisco 836 router, but it also applies
to a Cisco SOHO 96 router. The procedure applies to both the Cisco 836 router
and the Cisco SOHO 96 router.)
The Ethernet port on the Cisco 836 router and the Cisco SOHO 96 router supports
the auto-crossover function, whose autosensing ability allows the router to
connect automatically to the hub or PC.
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Installing the Router
Chapter 2 Installation
Figure 2-1Connecting a Server, PC, or Workstation to the Router
2
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ETHERNET
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Cisco 836
CONSOLE
ISDN S/T
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ADSL o ISDN
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1Cisco 836 router4PC
2One end of the yellow
5Other end of the Ethernet cable
Ethernet cable that connects
to Ethernet port 4 on the
router
3Ethernet port 4
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that connects to the RJ-45 port
on the network interface card
(NIC)
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Chapter 2 Installation
Step 1Connect one end of the yellow Ethernet cable to Ethernet port 4 on the router.
Step 2Connect the other end of the yellow Ethernet cable to the RJ-45 port on the NIC
NoteLeave the PCs that you connect to the router turned off until after you complete
Installing the Router
Perform the following steps to connect the PC to Ethernet port 4 (or to port 1, 2,
or 3) on the router:
of the PC, server or workstation.
the router installation.
You can connect additional PCs to Ethernet ports 1, 2, and 3.
To verify the connection, check that the Ethernet 1 LED on the front panel is on
after you complete the router installation.
Connecting an ADSL Line
The procedure for connecting an ADSL line depends on the router and, in some
cases, on the location. Figure 2-2 shows how to connect the ADSL line to a cable
wall jack. Follow the steps given after Figure 2-2 to connect the ADSL line to a
cable wall jack. (Figure 2-2 depicts a Cisco 836 router, but it also applies to the
Cisco SOHO 96 router. The connection steps apply to both the Cisco 836 router
and the Cisco SOHO 96 router.)
Warning
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Do not work on the system or connect or disconnect cables during periods of
lightning activity.
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Installing the Router
Figure 2-2Connecting an ADSL Line to a Wall Jack
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1One end of the ADSL over
ISDN (ADSLoISDN) cable
that connects to the
4RJ-11 end of the ADSLoISDN
cable that connects to the
splitter
ADSLoISDN port on the
router
2ADSL splitter provided by
ADSL service provider
5Other end of the unshielded
Category 5 cable that connects
to the wall jack
3RJ-11 end of an unshielded
Category 5 cable that
connects to splitter
NoteThe user has to provide the unshielded Category 5 cable to connect to the splitter.
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Installing the Router
Perform the following steps to connect the ADSL line to a cable wall jack:
Step 1Connect the RJ-11 end of the ADSL over ISDN cable to the ADSLoISDN port on
the router.
Step 2Connect the other RJ-11 end of the ADSL over ISDN cable to the splitter’s local
ADSL connector port.
Step 3Connect the unshielded Category 5 cable from the splitter’s outside ADSL port to
a wall jack.
Connecting a Terminal or PC to the Router’s Console Port
(Optional)
You can connect either a terminal or a PC to the router’s console port. You can use
the terminal or PC for configuring the software via the CLI or for troubleshooting.
To connect a terminal or PC, follow the steps given after Figure 2-3. (Figure 2-3
shows a Cisco 836 router, but it also applies to the Cisco SOHO 96 router. The
connection procedure applies to both the Cisco 836 router and the Cisco SOHO 96
router.)
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NoteUnless you are an experienced network administrator, it is recommended that you
use the Cisco Router Web Setup software to configure the router. Use of this
software is described in the“Using Cisco Router Web Setup to Configure the
Router” section on page 2-47.
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Installing the Router
Chapter 2 Installation
Figure 2-3Connecting a Terminal or PC to the Router’s Console Port
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ETHERNET
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ISDN S/T
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1RJ-45 end of the light blue
cable that connects to
console port on the router
Perform the following steps to connect the router’s console port to a terminal or
PC:
Step 1Connect the RJ-45 connector at one end of the light blue cable to the console port
on the router.
Step 2Connect the DB-9 connector at the other end of the cable to the terminal or PC.
2DB-9 connector on the other
end of the cable that connects to
the terminal or PC
2-38
If you have experience configuring Cisco routers and prefer to use the CLI, refer
to the Cisco 800 Series Routers Software Configuration Guide for instructions on
configuring the router.
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Chapter 2 Installation
Connecting the AC Adapter
To connect the power supply, follow the steps given after Figure 2-4. (Figure 2-4
depicts a Cisco 836 router, but the process also applies to the Cisco SOHO 96
router. The connection steps apply to both the Cisco 836 router and the
Cisco SOHO 96 router.)
Installing the Router
Warning
Warning
The device is designed to work with TN power systems.
This product relies on the building’s installation for short-circuit (overcurrent)
protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S.
(240 VAC, 16A international) is used on the phase conductors (all
current-carrying conductors).
Figure 2-4Connecting the AC Adapter
1
ETHERNET
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Cisco 836
CONSOLE
ISDN S/T
ADSL o ISDN
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1Cisco 836 router4Desktop power supply
2Router input jack5Power cord plug
3Power cord
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Installing the Router
Perform the following steps to connect the router to the AC adapter:
Step 1Connect one end of the power supply cable to the router’s input jack.
Step 2Connect the other end of the power supply cable to the desktop power adapter.
Step 3Plug the power cord of the desktop power adapter into an electrical outlet.
NoteBe sure to use the power supply that was shipped with your router. Although you
may be able to connect another Cisco power supply to your router, that power
supply may not provide all the features that are provided by the power supply that
shipped with your router.
Connecting ISDN Port to ISDN Service Provider
The Cisco 836 router is designed with the dial backup function, allowing you to
connect the ISDN S/T port to the ISDN service provider as a backup link to the
WAN port in case the ADSL service goes down. The Cisco 836 router supports
both the dial backup and remote management features; the Cisco SOHO 96 router
supports only the remote management function.
Chapter 2 Installation
2-40
NoteTo make a connection to the ISDN service, you need to connect the orange ISDN
S/T cable to the ISDN port.
To connect the router’s ISDN S/T port to the ISDN service provider, follow the
steps given after Figure 2-6. This procedure applies to both the Cisco 836 router
and the Cisco SOHO 96 router.
NoteThe user must provide the two unshielded Category 5 cables that connect the NT1
box to the splitter and that connect the splitter to the wall jack.
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Installing the Router
Figure 2-5Connecting the ISDN Port to the ISDN Service Provider
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1ISDN S/T port on the
Cisco 836 router
2Network termination 1
(NT1) box
5ADSL splitter provided by
ADSL service provider
6Other end of the first
unshielded Category 5 cable
that connects to the telephone
line port on the splitter
3RJ-45 end of the ISDN S/T
cable that connects the ISDN
S/T port to the S/T port on
the NT1 box
7One end of the second
unshielded Category 5 cable
that connects the
telecommunication service port
on the splitter.
4One end of the first
unshielded Category 5 cable
that connects the U port on
8Other end of the second
unshielded Category 5 cable
connects to the wall jack
the NT1 box to the splitter
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Using the Router LEDs to Check Links
Perform the following steps to connect the Cisco 836 router’s ISDN port to the
ISDN service provider:
Step 1Connect one end of the orange ISDN S/T cable to the Cisco 836 router’s ISDN
S/T port.
Step 2Connect the other end of the orange ISDN S/T cable to the S/T port on the NT1
box.
Step 3Connect the first unshielded Category 5 cable from the U port on the NT1 box to
the telephone line port on the splitter.
Step 4Connect the second unshielded Category 5 cable from the telecommunication
service port on the splitter to the wall jack to allow a link to the network service
provider.
NoteThere are RJ-45 connectors at both ends of the default orange ISDN S/T cable
used in the preceding procedure. However, an RJ-45 to RJ-11 ISDN S/T cable is
available upon request if the wall jack at the site requires an RJ-11 connector.
Contact your router reseller for the appropriate cable.
Chapter 2 Installation
NoteThe cable for connecting the NT1 box to the splitter is not included in the
accessory kit. The user must provide this cable.
Using the Router LEDs to Check Links
Use the LEDs on the front of the router to check the links between the router and
any attached Ethernet devices or telephone. See Table 1-2 on page 1-5 to verify
the link status of devices attached to the Cisco 836 and Cisco SOHO 96 routers.
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Chapter 2 Installation
Mounting the Router
You can mount the router on one of the following surfaces:
• Table or other horizontal surface
• Wall or other vertical surface
Mounting on a Table
Place the router firmly on a table, and perform the tasks identified in the
“Installing the Router” section on page 2-33.
CautionDo not cover or obstruct the router vents, which are located on the sides of the
router. If the vents are covered or obstructed, overheating could occur and cause
damage to the router.
Mounting the Router
Mounting on a Wall
You can mount the router on a wall or other vertical surface by using the molded
mounting brackets on the bottom of the router and two number-six, 3/4-in.
(M3.5 x 20 mm) screws. You must provide the screws. Figure 2-7 shows the
mounting brackets.
Caution If you are mounting the router on drywall, use two hollow-wall anchors (1/8 in.
with 5/16-in. drill bit, or M3 with 8-mm drill bit) to secure the screws. If the
screws are not properly anchored, the strain of the network cable connections
could pull the router from the wall.
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Mounting the Router
Chapter 2 Installation
Figure 2-6Wall-Mounting Brackets (Bottom of Router)
1
2
3
4
80289
1Front panel of router3Distance between two
mounting brackets (7 5/8 in. or
19.35 cm)
2Mounting bracket4Bottom of router
2-44
The following conditions must be met when you mount the router:
• Because you will use the LEDs as status and problem indicators, the LEDs on
the front panel must face upward and must be easily visible.
• The back panel must face downward to reduce strain on the cable
connections.
• The power supply must rest on a horizontal surface such as the floor or a
table. If the power supply is not supported, it could place strain on the power
supply cable and cause it to disconnect from the connector on the router back
panel.
To mount the router on a wall, follow the steps given after Figure 2-7.
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Chapter 2 Installation
Figure 2-7Mounting the Router on a Wall
Mounting the Router
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Mounting the Router
Step 1Secure two screws 7 5/8 inches (19.35 centimeters) apart into a wall and 1/8 inch
Step 2Hang the router on the screws as shown in Figure 2-8.
Step 3Place the power supply on a horizontal surface.
Chapter 2 Installation
1Two number-six, 3/4-in. screws5Maximum distance between the
router and the power supply (6 ft
[1.8 m])
2Distance between the two screws
(7 5/8 in. [19.35 cm])
3Cisco 836 router7Distance between the screw and
4Mounting brackets
Perform the following steps to mount the router on the wall:
(0.32 centimeter) from the wall.
6Horizontal surface for placing the
power supply
the wall (1/8 in. [0.32 cm])
Configuring the Router
When you finish installing the router, you must configure the router software.
First, check the PC configurations to ensure that all the connected PCs will be able
to communicate with the router. Then configure the router software, using the web
interface.
Checking the PC Configuration
Each PC that is connected to the router must be configured to use TCP/IP and to
obtain its IP address automatically. Follow these steps to configure each PC that
is running Microsoft Windows NT or Microsoft Windows 95, 98, 2000, Windows
ME, and Windows XP. If the PC is running a different version of Microsoft
Windows, refer to the documentation that came with the PC.
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Chapter 2 Installation
Step 1Start the PC, and open the Control Panel.
Step 2Click the Network icon to display the Network window.
Step 3Verify that TCP/IP has been added and associated with the Ethernet adapter.
Step 4To verify that the PC is configured to obtain an IP address automatically, click the
Step 5Click OK to accept all changes and exit this window. Then click OK in the
Step 6If you are prompted, click Ye s to reboot the PC.
Mounting the Router
TCP/IP is shown as a cable icon in the Configuration window on Microsoft
Windows 95 and 98; it is shown as a cable icon in the Protocol window on
Microsoft Windows NT. If the icon is not visible, click Add, and add the
Microsoft TCP/IP protocol.
TCP/IP cable icon, and select the IP address tab in the TCP/IP Properties
window. Check Obtain an IP address from a DHCP server if it is not checked.
The IP address and Subnet mask fields should be grayed out.
Network window.
For more information on how to configure TCP/IP, refer to the Cisco Router Web Setup Troubleshooting Guide, which is available on Cisco.com.
Using Cisco Router Web Setup to Configure the Router
Cisco strongly recommends that inexperienced network administrators use the
Cisco Router Web Setup application that has been installed on the router. To use
this application, complete the following steps:
Step 1Start, or restart, one of the PCs connected to the router through Ethernet port 1,
2, 3, or 4.
Step 2Open a web browser. Make sure that your browser is set to work in online mode.
• In Internet Explorer, click the File menu, and verify that the “work offline”
option is unchecked.
• In Netscape, the default selection in the File menu is set to work online.
Step 3Enter the universal resource locator (URL) http://10.10.10.1. The CRWS home
page will appear in one or two minutes.
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2-47
Mounting the Router
TipIf the CRWS home page does not appear when you enter the URL
Chapter 2 Installation
http://10.10.10.1, test the connection between the PC and the router by doing the
following:
1. Check that the OK LED on the router is on, and check the cable connection
between the router and the PC.
2. If the CRWS home page still does not appear, verify that the web browser’s
“work offline” option is disabled.
3. If the web page still does not appear, verify that your PC is automatically
configured to receive an IP address. Follow the instructions in the
Cisco Router Web Setup Troubleshooting Guide section, which is available on
Cisco.com.
4. If the PC is configured to automatically receive an IP address, but the web
page still does not appear, select Start/Run, type winipcfg in the Run
window, and examine the address in the IP address field. The address should
be in the format 10.10.10.X, in which X is a number that is equal to or greater
than 2; for example, 10.10.10.2, or 10.10.10.3. If the IP address is not in this
format, verify that an Ethernet adapter name is visible in the Adapter field. If
there is no name in the field, return to Step 3 in the “Checking the PC
Configuration” section on page 2-46 and add TCP to the list of protocols.
Then return to the “Using Cisco Router Web Setup to Configure the Router”
section on page 2-47, and complete the procedure.
2-48
Step 4If you have no special configuration requirements, click the Router Setup link
on the home page, and then click Easy Setup. (This may appear as Quick Setup
on some models.) Then, enter the username and password provided to you by
your Internet service provider, and click Apply.
Step 5If you need to configure special features such as Network Address Translation
(NAT), click the appropriate links on the home page, and complete the
configuration screens.
Step 6Click the Password link on the home page, and set a password for the router.
Step 7Click the Test Connection link on the home page, and allow the connection to be
tested.
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Step 8Select Start/Run, and type winipcfg in the Open field of the Run window. When
Step 9Open a web browser on the PC, and connect to a website.
Mounting the Router
the IP Config window appears, click Release to release the PC’s IP address.
Then click Renew to renew the PC’s IP address.
Alternatively, open the Run window, and enter ipconfig /release to release the
PC’s IP address.Then enter ipconfig /renew to renew the IP address of the PC.
The router installation is complete when you have connected to a website.
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Chapter 2 Installation
2-50
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