Cisco Physical Access 1125 Appliance User Manual

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Cisco Physical Access 1125 Appliance User Guide

Release 1.2.0

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Cisco Physical Access 1125 Appliance User Guide

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CONTENTS

Preface iii

Obtaining Documentation and Submitting a Service Request iii

Safety Warnings iv

Safety Guidelines vi

General Precautions vi Protecting Against Electrostatic Discharge vii Rack Installation Safety Guidelines vii

CHAPTER

1 Overview 1-1

Front View and Overview 1-1 Identifying Chassis Components 1-2

System Front Panel 1-2 Appliance Rear Area 1-3

2 Preparing to Rack Mount the 1125 Appliance 2-1

Contents 2-1

Review All Safety Information and Guidelines 2-1

Preparing Your Site for Installation 2-1

Environmental 2-2

Choosing a Site for Installation 2-2 Grounding the System 2-2

Creating a Safe Environment 2-2 AC Power 2-3 Cabling 2-3

Precautions for Rack-Mounting 2-3

Required Tools and Equipment 2-4

CHAPTER

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3 Rack Mounting the Cisco PAM 1125 Appliance 3-1

Contents 3-1

Overview 3-1

Rack Mounting the Cisco PAM 1125 Appliance 3-2

Installation Precautions 3-2 Contents of the Rail Installation Kit 3-3 Mid-Mounting the 1125 Appliance on a Two-Post Rack 3-4

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Contents

Attaching Brackets to the Chassis 3-4 Attaching L Brackets to Center Posts 3-6 Installing the Chassis in the Rack 3-7

Front-Mounting the 1125 Appliance on a Two-Post Rack 3-9

Attaching the Brackets to the Chassis 3-10 Attaching the L Brackets to the Rack Posts 3-11 Installing the Chassis in the Rack 3-12

Mounting the 1125 Appliance in a Four-Post Rack 3-14

Setting the Multi-Pin Adapters for Rack Type 3-15 Installing the Slide Rails into a Rack with Square Holes 3-16 Installing the Slide Rails into a Rack with Round Holes 3-18 Installing the 1125 Appliance into the Slide Rails 3-19

Connecting to the AC Power Source 3-20

Connecting Cables 3-20

Next Steps 3-20

APPENDIX

A Hardware Specifications A-1

B Troubleshooting B-1

Contents B-1

Checking the Basics B-1 Checking Connections and Switches B-2

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Preface

This guide provides hardware descriptions and installation instructions for the Cisco Physical Access 1125 Appliance installed with Cisco Release 1.2.0 or higher, see the Cisco Physical Security Multi Services Platform User Guide.

This document includes the following information:

• Chapter 1, “Overview.”

• Chapter 2, “Preparing to Rack Mount the 1125 Appliance.”

• Chapter 3, “Rack Mounting the Cisco PAM 1125 Appliance.”

• Appendix A “Hardware Specifications.”

PAM Release 1.0.0 and 1.1.0. For installations of Cisco PAM

• Appendix B “Troubleshooting.”

Note For instructions to configure the Cisco PAM server software included with the appliance, see the Cisco

Physical Access Manager User Guide.

This preface includes the following additional information:

• Obtaining Documentation and Submitting a Service Request, page iii

• Safety Warnings, page iv

• Safety Guidelines, page vi

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s revised Cisco

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.

technical documentation, at:

New in Cisco Product Documentation, which also lists all new and

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Safety Warnings

Before you install the device, observe the safety warnings in this section.

For more information, see Regulatory Compliance and Safety Information for the Cisco Common Appliance Model (CAM) Server.

Preface

Warning

Read the installation instructions before connecting the system to the power source.

Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord.

Statement 1

Before working on a chassis or working near power supplies, unplug the power cord on AC units; disconnect the power at the circuit breaker on DC units.

This unit might have more than one power cord. To reduce the risk of electrical shock, disconnect all power supply cords before servicing the unit.

This is a Class A Information Product, when used in residential environment, it may cause radio frequency interference, under such circumstances, the user may be requested to take appropriate countermeasures.

Do not attempt to make such connections yourself. Contact the appropriate electric inspection authority or electrician as appropriate.

Statement 257

Statement 106

Statement 285

Statement 12

Statement 1004

Warning

Do not work on the system or connect or disconnect cables during periods of lightning activity.

Statement 1001

Warning

Cisco Physical Access 1125 Appliance User Guide

To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

This unit should be mounted at the bottom of the rack if it is the only unit in the rack.

When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

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Preface

Warning

If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Statement 1006

There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

Statement 1015

This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security.

Statement 1017

This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.

Statement 1024

This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.

Statement 1028

Warning

Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place.

Statement

1029

Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Statement 1030

Ultimate disposal of this product should be handled according to all national laws and regulations.

Statement 1040

Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network voltages.

Statement 1041

This product requires short-circuit (overcurrent) protection, to be provided as part of the building installation. Install only in accordance with national and local wiring regulations.

Statement 1045

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Preface

Warning

To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of: 35° C

This equipment is intended to be grounded to comply with emission and immunity requirements. Ensure that the switch functional ground lug is connected to earth ground during normal use.

Statement 1064

Installation of the equipment must comply with local and national electrical codes.

Safety Guidelines

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the precautions in this section.

General Precautions

Observe the following general precautions for using and working with your system:

• Observe and follow service markings. Do not service any Cisco product except as explained in your

system documentation. Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock. Components inside these compartments should be serviced only by an authorized service technician.

Statement 1074

• If any of the following conditions occur, unplug the product from the electrical outlet and replace

the part or contact your authorized service provider:

–

The power cable or plug is damaged.

–

An object has fallen into the product.

–

The product has been exposed to water.

–

The product has been dropped or damaged.

–

The product does not operate correctly when you follow the operating instructions.

• Keep your system components away from radiators and heat sources. Also, do not block cooling

vents.

• Do not spill food or liquids on your system components, and never operate the product in a wet

environment.

• Do not push any objects into the openings of your system components. Doing so can cause fire or

electric shock by shorting out interior components.

• Use the product only with other Cisco-approved equipment.

• Allow the product to cool before removing covers or touching internal components.

• Use the correct external power source. Operate the product only from the type of power source

indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your service representative or local power company.

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Preface

• Use only approved power cables. If you have not been provided with a power cable for your system

or for any AC-powered option intended for your system, purchase a power cable that is approved for use in your country. The power cable must be rated for the product and for the voltage and current marked on the product’s electrical ratings label. The voltage and current rating of the cable should be greater than the ratings marked on the product.

• To help prevent electric shock, plug the system components and peripheral power cables into

properly grounded electrical outlets. These cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable.

• Observe power strip ratings. Make sure that the total ampere rating of all products plugged into the

power strip does not exceed 80 percent of the power strip ampere ratings limit.

• Do not use appliance or voltage converters or kits sold for appliances with your product.

• To help protect your system components from sudden, transient increases and decreases in electrical

power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

• Position cables and power cords carefully; route cables and the power cord and plug so that they

cannot be stepped on or tripped over. Be sure that nothing rests on your system components’ cables or power cord.

• Do not modify power cables or plugs. Consult a licensed electrician or your power company for site

modifications. Always follow your local or national wiring rules.

Protecting Against Electrostatic Discharge

Static electricity can harm delicate components inside the device. To prevent static damage, discharge static electricity from your body before you touch any of your system’s electronic components. You can do so by touching an unpainted metal surface on the chassis.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

• When unpacking a static-sensitive component from its shipping carton, do not remove the

component from the antistatic packing material until you are ready to install the component in your system. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body.

• When transporting a sensitive component, first place it in an antistatic container or packaging.

• Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and

workbench pads.

Rack Installation Safety Guidelines

Before installing your device in a rack, review the following guidelines:

• Two or more people are required to install the device in a rack.

• Ensure that the room air temperature is below 95°F (35°C).

• Do not block any air vents; usually 6 inches (15 cm) of space provides proper airflow.

• Plan the device installation starting from the bottom of the rack.

• Install the heaviest device in the bottom of the rack.

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• Do not extend more than one device out of the rack at the same time.

• Remove the rack doors and side panels to provide easier access during installation.

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• Connect the device to a properly grounded outlet.

• Do not overload the power outlet when installing multiple devices in the rack.

• Do not place any object weighing more than 110 lb (50 kg) on top of rack-mounted devices.

Preface

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Overview

This chapter provides a basic functional overview of the Cisco Physical Access Manager (Cisco PAM ) 1125 appliance and describes the hardware, major components, and front and back panel indicators and controls.

Note The Cisco 1125 appliance is installed with Cisco PAM 1.0.0 and 1.1.0. This User Guide provides a

reference for existing installations. For new installations of Cisco

Cisco Physical Security Multi Services Platform User Guide.

• Front View and Overview, page 1-1

• Identifying Chassis Components, page 1-2

Front View and Overview

CHAP T ER

PAM Release 1.2.0 or higher, see the

Figure 1-1 shows the appliance front view.

Figure 1-1 Cisco PAM Appliance

Cisco Physical Access Manager

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Table 1-1 summarizes the features of the Cisco PAM appliance hardware.

Ta b l e 1-1 Cisco PAM 1125 Appliance Feature Summary

Feature Description

Processor Processor and Front Side Bus (FSB) support

• Supports the following Intel

–

Core 2 Duo E6400 (2.13 GHz)

Memory • Four DIMM sockets

• Support for up to 8 GB of total system memory

• ECC installed

Video On-board video controller with DB-15 port

LAN Two 10/100/1000 Gigabit Ethernet RJ45 ports

Hard Drives Capable of supporting up to two drives, 1.0 in (2.5 cm) in

height

Peripherals One slimline DVD-ROM drive

Power Supply One 350-watt power supply module

Serial Ports • Three USB 2.0 ports (1 front, 2 rear)

• DB9 Serial port

Keyboard and

Stacked PS/2 ports for keyboard and mouse

Mouse

processors:

Chapter 1 Overview

Identifying Chassis Components

This section helps you identify the components of your system. If you are near the system, you can also use the Quick Reference Label on the inside of the chassis cover to assist in identifying components.

System Front Panel

Figure 1-2 LEDs and Buttons on the Cisco PAM Front Panel

1 2

4 6

3 5

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1-2

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Chapter 1 Overview

The following table describes the LEDs and buttons called out in Figure 1-2:

1 USB Port 4 Hard Disk Drive Activity LED

2 Power Button 5 ETH0 LED

3 System Power LED 6 ETH1 LED

Appliance Rear Area

Figure 1-3 Connectors on the Cisco PAM Rear Panel

1 2 4 107 8 11

ETH LED Indicators

9653

231107

The following table describes the rear panel connectors called out in Figure 1-3:

1 AC Power Connector 6 ETH 0 (10/100/1000 Mb)

2 Mouse 7 ETH 1 (10/100/1000 Mb)

3 Keyboard 8 USB 0-1

4 Serial Port 9 PCI Add-in Card Slot

5 Video

The rear of the Cisco PAM appliance system includes LEDs that indicate the activity and speed of connection for the ETH ports (see

Figure 1-4 ETH port LEDs

1 2

Figure 1-4).

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Chapter 1 Overview

Table 1-2 describes the activity and connection speed associated with each LED state.

Ta b l e 1-2 ETH LED Descriptions

LED LED State Description

Left Off No network connection

Solid Amber Network connection in place

Blinking Amber Transmit/receive activity

Right Off 10 Mbps connection (if left LED is on or

blinking)

Solid Amber 100 Mbps connection

Solid Green 1000 Mbps connection

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Note Read the Regulatory Compliance and Safety Information for Cisco Physical Access Manager document

CHAP T ER

Preparing to Rack Mount the 1125 Appliance

This chapter describes the safety instructions and site requirements for installing the Cisco PAM appliance, and guides you through installation preparation.

• Review All Safety Information and Guidelines, page 2-1

• Preparing Your Site for Installation, page 2-1

• Precautions for Rack-Mounting, page 2-3

• Required Tools and Equipment, page 2-4

that came with your device before you begin the installation.

Review All Safety Information and Guidelines

Review all safety warnings and guidelines in the following sections:

• Safety Warnings, page -iv

• Safety Guidelines, page -vi

Preparing Your Site for Installation

This section describes the requirements that your site must meet for safe installation and operation of your Cisco

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PAM appliance. Ensure that your site is properly prepared before beginning installation.

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Preparing Your Site for Installation

Environmental

Chapter 2 Preparing to Rack Mount the 1125 Appliance

When planning your site layout and equipment locations, remember the precautions described in this section to help avoid equipment failures and reduce the possibility of environmentally caused shutdowns. If you are experiencing shutdowns or unusually high errors with your existing equipment, these precautions will help you to isolate the cause of failures and prevent future problems.

Use the following precautions when planning the operating environment for your Cisco PAM :

• Always follow the ESD-prevention procedures described in Protecting Against Electrostatic

Discharge, page -vii, to avoid damage to equipment. Damage from static discharge can cause

immediate or intermittent equipment failure.

• Ensure that the chassis cover is secure. The chassis allows cooling air to flow effectively within it.

An open chassis allows air leaks, which could interrupt and redirect the flow of cooling air from internal components.

• Electrical equipment generates heat. Ambient air temperature might not be adequate to cool

equipment to acceptable operating temperatures without adequate circulation. Ensure that the room in which you operate has adequate air circulation.

Choosing a Site for Installation

Warning

This unit is intended for installation in restricted access areas. A restricted access area is where access can only be gained by service personnel through the use of a special tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.

For optimal installation, choose a site:

• With a dry, clean, well-ventilated and air-conditioned area.

• That maintains an ambient temperature of 10° to 35°C (50° to 95°F).

Grounding the System

Warning

Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.

Creating a Safe Environment

Follow these guidelines to create a safe operating environment:

• Keep tools and chassis components off the floor and away from foot traffic.

2-2

• Clear the area of possible hazards, such as moist floors, ungrounded power extension cables, and

missing safety grounds.

• Keep the area around the chassis free from dust and foreign conductive material (such as metal

flakes from nearby construction activity).

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Chapter 2 Preparing to Rack Mount the 1125 Appliance

AC Power

Ensure that the plug-socket combination is accessible at all times, because it serves as the main disconnecting device. For the Cisco

Specifications.”

Precautions for Rack-Mounting

PAM power requirements, see Appendix A, “Hardware

Warning

This product requires short-circuit (overcurrent) protection to be provided as part of the building installation. Install only in accordance with national and local wiring regulations.

Cabling

Use the cables in the accessory kit to connect the Cisco PAM console port to a console or computer that is running a console program. In addition to using the console cable, use the provided standard Ethernet cable to connect the Cisco

PAM to your network.

Precautions for Rack-Mounting

Warning

Observe the following precautions for rack stability and safety. Also refer to the rack installation documentation accompanying the rack for specific warning and caution statements and procedures.

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Note Component refers to any server, storage system, or appliance, and to various peripherals or

supporting hardware.

• Do not move large racks by yourself. Due to the height and weight of the rack, a minimum of two

people are needed to accomplish this task.

• Ensure that the rack is level and stable before extending a component from the rack.

• Do not overload the AC supply branch circuit that provides power to the rack. The total rack load

should not exceed 80% of the branch circuit rating.

• Ensure that proper airflow is provided to components in the rack.

• Do not step or stand on any system or component when servicing other systems and components

in a rack.

• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.

• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the

heaviest component at the bottom of the rack.

• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing

the unit in the rack.

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Required Tools and Equipment

You need the following tools and equipment to install the Cisco PAM:

• Number 2 Phillips-head screwdriver

• Tape measure and level

• Antistatic mat or antistatic foam

• ESD grounding strap

Chapter 2 Preparing to Rack Mount the 1125 Appliance

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Note For instructions to setup the Cisco PAM server software included with the appliance, see the Cisco

CHAP T ER

Rack Mounting the Cisco PAM 1125 Appliance

This chapter describes how to rack mount the Cisco PAM appliance.

• Overview, page 3-1

• Rack Mounting the Cisco PAM 1125 Appliance, page 3-2

• Connecting to the AC Power Source, page 3-20

• Connecting Cables, page 3-20

• Next Steps, page 3-20

Physical Access Manager User Guide.

Overview

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Table 3-1 provides a high-level overview of the installation process.

Ta b l e 3-1 Quick Reference

Task References

Use the rack mount kit to install the

PAM in a rack.

Cisco

Connect the Cisco PAM to a n AC power source.

Connect network and console cables. Connecting Cables, page 3-20

Once the appliance is installed, see the Cisco Physical Access Manager User Guide for information on how to configure Cisco

PAM the first time the system is started.

Rack Mounting the Cisco PAM 1125 Appliance, page 3-2

Connecting to the AC Power Source, page 3-20

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Chapter 3 Rack Mounting the Cisco PAM 1125 Appliance

Rack Mounting the Cisco PAM 1125 Appliance

This chapter provides procedures for installing rail hardware on the Cisco PAM appliance and mounting the appliance on a two-post or four-post rack.

This chapter contains the following sections:

• Installation Precautions, page 3-2

• Contents of the Rail Installation Kit, page 3-3

• Mid-Mounting the 1125 Appliance on a Two-Post Rack, page 3-4

• Front-Mounting the 1125 Appliance on a Two-Post Rack, page 3-9

You will need to have the following items to complete the rack mounting procedure:

• A cross (Phillips) screwdriver

• Four (4) rack screws

Caution The fastener pack, within the rail installation kit, contains eight rack screws, but you must check these

to ensure that they are the appropriate size for the holes in your rack. Using the wrong size screws for your threaded rack holes can damage the rack.

Installation Precautions

Before you begin the installation, review the warnings and cautions in this section.

Warning

APPLIANCE POWER ON/OFF: The push-button on/off power switch on the front panel of the appliance does not turn off the AC power. To remove AC power from the appliance, you must unplug the AC power cord from either the power supply or wall outlet.

HAZARDOUS CONDITIONS—POWER SUPPLY: Hazardous voltage, current, and energy levels are present inside the power supply enclosure. There are no user-serviceable parts inside it; servicing should only be done by technically qualified personnel.

HAZARDOUS CONDITIONS—DEVICES AND CABLES: Hazardous electrical conditions may be present on power, telephone, and communication cables. Turn off the appliance and disconnect telecommunications systems, networks, modems, and the power cord attached to the appliance before opening it. Otherwise, personal injury or equipment damage can result.

AVOID INJURY: Lifting the appliance chassis and attaching it to the rack is a two-person job. A fully loaded Cisco device.

PAM appliance can exceed 13.9 kg (30.6 lbs.). If needed, use an appropriate lifting

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Chapter 3 Rack Mounting the Cisco PAM 1125 Appliance

Caution Temperature: The operating temperature of the appliance, when installed in an equipment rack, must not

go below 5 °C (41 °F) or rise above 35 °C (95 °F). Extreme fluctuations in temperature can cause a variety of problems in your appliance.

Caution Ventilation: The equipment rack must provide sufficient airflow to the front of the appliance to maintain

proper cooling.

Contents of the Rail Installation Kit

Figure 3-1 Installation Kit Brackets

Rack Mounting the Cisco PAM 1125 Appliance

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Table 3-2 lists the rail installation kit contents. The brackets in the rail installation kit are shown in Figure 3-1.

Ta b l e 3-2 Rail Installation Kit Contents

Hardware Item Quantity

Chassis brackets 2

Rear brackets 2

L brackets 2

Fastener pack 1

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Rack Mounting the Cisco PAM 1125 Appliance

Figure 3-2 Fastener Pack Contents

1 2 3 4 5 6

Table 3-3 describes the fasteners that are shown in Figure 3-2.

Ta b l e 3-3 Fastener Pack Contents

Callout Hardware Description Quantity

1 Screw, #10-32 x ½-inch (rack screw) 8

2 Screw, hex head 4

3 Screw, #10-32 x 7/8-inch 2

4 Handle spacers (not used) 2

5 Nut bar (not used) 4

6 Chassis disks (not used) 2

Chapter 3 Rack Mounting the Cisco PAM 1125 Appliance

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Mid-Mounting the 1125 Appliance on a Two-Post Rack

This section contains the following topics:

• Attaching Brackets to the Chassis, page 3-4

• Attaching L Brackets to Center Posts, page 3-6

• Installing the Chassis in the Rack, page 3-7

Attaching Brackets to the Chassis

Before you begin, check the #10-32 x ½-inch screws that are included in the Fastener Pack to see if they are the correct size for your rack. If not, obtain the correct screws to use in the procedure where “rack screws” are required.

To attach brackets to the chassis, perform the following procedure:

Step 1 Remove the chassis handles by removing the two screws (see Figure 3-3 on page 3-5) from each handle.

Then, replace the screws to keep the bezel attached to the appliance.

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Chapter 3 Rack Mounting the Cisco PAM 1125 Appliance

Figure 3-3 Removing a Handle from the Chassis

Rack Mounting the Cisco PAM 1125 Appliance

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Step 2 Place a mounting bracket (see item 1 in Figure 3-4 on page 3-6) along one side of the chassis in the

mid-mount position.

Step 3 Align the holes (item 2 in Figure 3-4 on page 3-6) in the bracket with the tabs (item 3 in Figure 3-4 on

page 3-6) on the chassis and place the bracket against the chassis.

Step 4 Slide the bracket as far as it will go toward the front of the chassis.

Step 5 Fasten the bracket to the chassis using the hex head screws (item 4 in Figure 3-4 on page 3-6).

Step 6 In the same manner, attach a bracket to the other side of the chassis.

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Figure 3-4 Installing a Chassis Bracket in the Mid-mount Position

Chapter 3 Rack Mounting the Cisco PAM 1125 Appliance

The following items are shown in Figure 3-4:

1 Chassis bracket, in mid-mount position 3 Chassis tabs

2 Bracket holes 4 Hex head screw

Attaching L Brackets to Center Posts

To attach the L brackets to the center posts, perform the following procedure:

Step 1 Position an L bracket (see item 1 in Figure 3-5 on page 3-7) on the front side of the center post (see item

3 in Figure 3-5 on page 3-7).

Step 2 Attach the L bracket to the center post using rack screws (see item 2 in Figure 3-5 on page 3-7). Do not

fully tighten at this time.

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Step 3 In the same manner, attach an L bracket to the other center post.

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Chapter 3 Rack Mounting the Cisco PAM 1125 Appliance

Figure 3-5 Attaching an L Bracket to a Center Post

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The following items are shown in Figure 3-5:

1 L bracket 3 Front side of right center post

2 Rack screw

Installing the Chassis in the Rack

Caution Lifting the chassis and attaching it to the rack is a two-person job. If needed, use an appropriate lifting

device. A fully loaded Cisco PAM appliance weighs approximately 13.9 kg (30.6 lbs.).

To mount the chassis on the rack, perform the following procedure:

Step 1 Locate one person at the front of the rack and one at the rear.

Step 2 Position the chassis so that the L brackets (see item 1 in Figure 3-6 on page 3-8) are inserted into the

chassis mounting brackets (see item 2 in Figure 3-6 on page 3-8).

Step 3 While one person supports the weight of the chassis, the other person must adjust the L brackets to fit

tightly into the chassis brackets (see item 3 in

Figure 3-6 on page 3-8).

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Figure 3-6 L Brackets Inserted into Chassis Mounting Brackets (Front View)

Chapter 3 Rack Mounting the Cisco PAM 1125 Appliance

Manager

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Step 4 Slide the chassis toward the front of the rack until the front of the chassis mounting brackets contact the

rear of the center posts.

Step 5 Using the rack screws, attach the front of the mounting brackets to the front of the center posts (see

Figure 3-7).

Step 6 Tighten all screws.

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Chapter 3 Rack Mounting the Cisco PAM 1125 Appliance

Figure 3-7 Installing the Chassis in the Rack

Cisco Physica

l Access Mana

Rack Mounting the Cisco PAM 1125 Appliance

ger

The following items are shown in Figure 3-7:

1 Chassis bracket in mid-mount

2 Rack screws

position

Front-Mounting the 1125 Appliance on a Two-Post Rack

Warning

The rack mount kit for the Cisco PAM provides the option for mounting the system in a two post front-mount-only configuration. However, this option is not recommended for use in most rack systems. If you wish to use a front-mount-only configuration, it is strongly recommended that you verify with your rack vendor that your specific rack is designed to support the excessive weight and stresses that this mounting configuration imposes on the rack. If the rack is not designed for this type of load, you may experience structural failure of the rack. Rather, you should use a four-post or a two-post mid-mount configuration, when possible.

This section contains the following topics:

• Attaching the Brackets to the Chassis, page 3-10

• Attaching the L Brackets to the Rack Posts, page 3-11

• Installing the Chassis in the Rack, page 3-12

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Rack Mounting the Cisco PAM 1125 Appliance

Attaching the Brackets to the Chassis

To install the Cisco PAM appliance in a front-mount position on a two-post rack system, perform the following procedure:

Step 1 Remove the chassis handles by removing two screws (see Figure 3-8 on page 3-10) from each handle.

Then, replace the screws to keep the bezel attached to the appliance.

Figure 3-8 Removing a Handle from the Chassis

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Step 2 Place a mounting bracket (see item 1 in Figure 3-9 on page 3-11) along one side of the chassis in the

front-mount position.

Step 3 Align the holes (see item 2 in Figure 3-9 on page 3-11) in the bracket with the tabs (see item 3 in

Figure 3-9 on page 3-11) on the chassis and place the bracket against the chassis.

Step 4 Slide the bracket toward the front of the chassis, until the forward-most hole on the bracket is aligned

with the second hole on the chassis (if you attempt to use the first hole on the chassis, the holes will not align properly with the bracket).

Step 5 Attach the bracket to the chassis using hex head screws (see item 4 in Figure 3-9 on page 3-11).

Step 6 In the same manner, attach a bracket to the other side of the chassis.

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Chapter 3 Rack Mounting the Cisco PAM 1125 Appliance

Figure 3-9 Installing a Chassis Bracket in the Front-mount Position

Rack Mounting the Cisco PAM 1125 Appliance

Cisco Physica

l Access Mana

The following items are shown in Figure 3-9:

1 Chassis bracket in front mount position 3 Chassis tabs

2 Bracket holes 4 Hex head screw

Attaching the L Brackets to the Rack Posts

Step 1 Position an L bracket (see item 1 in Figure 3-10) on the rear side of the one of the posts (item 3).

Step 2 Attach the L bracket to the center post using the rack screws (see item 2 in Figure 3-10). Do not fully

tighten the screw at this time.

Step 3 In the same manner, attach an L bracket to the other post.

ger

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Figure 3-10 Attaching an L Bracket to a Center Post

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The following items are called out in Figure 3-10:

1 L bracket 3 Front side of right center post

2 Rack screw

Installing the Chassis in the Rack

Caution Lifting the chassis and attaching it to the rack is a two-person job. If needed, use an appropriate lifting

device. A fully loaded Cisco PAM appliance weighs approximately 14 kg (31 lbs.).

Step 1 Locate one person at the front of the rack and one at the rear.

Step 2 Position the chassis so that the L brackets (see item 1 in Figure 3-11 on page 3-13) are inserted into the

chassis mounting brackets (see item 2 in Figure 3-11 on page 3-13).

Step 3 While one person supports the weight of the chassis from the rear, the other person must adjust the L

brackets to fit tightly into the chassis brackets (see item 3 in

Figure 3-11 on page 3-13).

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Chapter 3 Rack Mounting the Cisco PAM 1125 Appliance

Cisco Physical Access Manager

Application Deployment Engine

Figure 3-11 L Brackets Inserted into Chassis Mounting Brackets

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Step 4 Slide the chassis toward the rear of the rack until the front of the chassis brackets contact the front of the

center posts.

Step 5 Using the rack screws, attach the front of the mounting brackets to the front of the center posts (see

Figure 3-12 on page 3-14).

Step 6 Tighten all screws.

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Figure 3-12 Front-Mounting the Chassis in the Rack

Chapter 3 Rack Mounting the Cisco PAM 1125 Appliance

Cisco Physical Access Manage

Mounting the 1125 Appliance in a Four-Post Rack

Warning

Note Each rail consists of three pieces that slide to extend the rail to its full length. To access the features of

When the appliance is installed in a rack and is fully extended on its slide rail, it is possible for the rack to become unstable and tip over, which could cause serious injury. To eliminate the risk of rack instability from extending the rail or in the event of an earthquake, you should affix the rack to the floor.

The four-post slide rail kit consist of individual left and right slide rails. Figure 3-13 shows the some of the features of the four-post slide rail.

This section contains the following topics:

• Setting the Multi-Pin Adapters for Rack Type, page 3-15

• Installing the Slide Rails into a Rack with Square Holes, page 3-16

• Installing the 1125 Appliance into the Slide Rails, page 3-19

the innermost piece, such as the release levers (see

Figure 3-13), you must grasp the end of the innermost

piece and pull it firmly out of the piece that contains it.

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Chapter 3 Rack Mounting the Cisco PAM 1125 Appliance

Figure 3-13 Release Levers on the Slide Rail Hardware

The following items are shown in Figure 3-13:

1 Slide release lever 2 Component release lever

Setting the Multi-Pin Adapters for Rack Type

Note • The 10-32 threaded holes in the fixed portion of the Multi-Pin Adapter are for securing during

shipping (if desired) and for the attachment of front panel blanks (if desired)

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• The slide rails are shipped with the Multi-Pin Adapters set for square holes. If your rack has square

mounting holes, skip this section.

The Multi-pin Adapters allow the slide rails to be used in racks that have square mounting holes or round mounting holes.

To set the adapters for the rack type, perform the following procedure:

Step 1 On each slide rail, reverse the Multi-Pin Adapter position to match the rack mounting hole type if

necessary. Remove the Multi-Pin Adapter by rotating the Swivel Lock up, pressing the mounting pins together, and then pulling the adapter from the Multi-Pin Bracket.

Step 2 Install the Multi-Pin Adapter by pressing the pins together while inserting the adapter into the bracket.

Multi-Pin Adapter must be fully locked in the bracket. Make certain both mounting pins on the Multi-Pin Adapter are fully engaged in the Multi-Pin Bracket; then lock the Multi-Pin Adapter in place using the Swivel Lock.

Step 3 Repeat the above steps for both ends of each slide rail.

Step 4 To lock the adapters in place, follow these steps:

a. Rotate Swivel Lock to “up” position (see the left-hand illustration in Figure 3-14). Press pins

together and insert rack mating end of Multi-Pin Adapter through corresponding holes in bracket. (Insert into bracket with slotted pin in “up” position as shown.)

b. When Multi-Pin Adapter is fully seated in bracket, close the swivel lock (right-hand illustration in

Figure 3-14).

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fully locked (closed) position.

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1 RU

Figure 3-14 Locking the Adapter into Place

Installing the Slide Rails into a Rack with Square Holes

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Caution If you mount the slide rail in holes that are not vertically aligned from front to back, you can damage the

slide rail and your mounting may not be secure.

To install the slide rails into the rack, perform the following procedure:

Step 1 At all four rack uprights, determine the vertical position in the rack where the slide rails are to be

installed. The top-most mounting hole for a particular Rack Unit (RU) mounting position is typically identified by a mark or hole (see

Figure 3-15 Mounting Position Marks on a Rack

1 RU

Figure 3-15 on page 3-16).

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Step 2 Noting the holes that you determined in Step 1, align the left slide rail with its mounting holes.

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Step 3 Hold the slide rail in desired rack mounting position. At the rear of slide rail, press the Multi-Pin Adapter

mounting pins together (item 1 in

Figure 3-16).

Figure 3-16 Inserting the Adapter Pins into the Mounting Holes

Rack Mounting the Cisco PAM 1125 Appliance

Figure 3-16) and insert the slide rail into rack post (item 2 in

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The following table describes some of the correct and incorrect ways to insert the adapter pins into the rack, as illustrated in

Figure 3-17.:

1 Correct The Multi-Pin Adapter pins are fully engaged in rack holes. Also, the

rack hole into which the top pin was inserted aligns with one of the round RU holes.

2 Not correct Note that the Multi-Pin Adapter pins are not fully engaged in the rack

holes

3 Not correct The rack hole into which the top pin was inserted does not align with one

of the RU holes.

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Figure 3-17 Correct and Incorrect Adapter Pin Insertion

Chapter 3 Rack Mounting the Cisco PAM 1125 Appliance

Step 4 Making certain the proper mounting holes on rack upright are selected, repeat the above step at the slide

rail front mounting position. Ensure slide rail is level.

Step 5 Fully extend the slide rail to its fully extended (locked) position. Press the Slide Extension Release

Levers to release the lock. Move the slide rail in and out throughout its entire range of motion and make certain it does not bind.

If you notice some binding, recheck the mounting positions.

Step 6 Repeat Steps 2 through 5 for the right slide rail, ensuring that it is parallel and level with the left slide

rail.

Installing the Slide Rails into a Rack with Round Holes

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3-18

Caution If you mount the slide rail in holes that are not vertically aligned from front to back, you can damage the

slide rail and your mounting may not be secure.

Note When you install the rail hardware into a rack with round holes, you must position the rails so that they

are inside the rack with the brackets facing outward. This placement decreases the amount of space between the posts into which you will slide the chassis. Ensure that you have adequate space for the chassis to slide into the rack.

The required clearance is approximately 17.4 inches, or 44.2 centimeters.

To install the slide rails into the rack, perform the following procedure:

Step 1 At all four rack uprights, determine the vertical position in the rack where the slide rails are to be

installed. The top-most mounting hole for a particular Rack Unit (RU) mounting position is typically identified by a mark or hole.

Step 2 Noting the holes that you determined in Step 1, align the left slide rail with its mounting holes.

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Step 3 Hold the slide rail in desired rack mounting position, with the rail on the inside of the rack and the

brackets facing outward. At the rear of slide rail, press the rear bracket against the rear post of the rack and secure the bracket to the rack with rack screws.

Step 4 Making certain that you selected the proper mounting holes on the front rail post (in other words, that

the rail is level) place the front bracket against the front post and secure the bracket to the rack with rack screws.

Step 5 Fully extend the slide rail to its fully extended (locked) position. Press the Slide Extension Release

Levers to release the lock. Move the slide rail in and out throughout its entire range of motion and make certain it does not bind.

If you notice some binding, recheck the mounting positions.

Step 6 Repeat Steps 2 through 5 for the right slide rail, ensuring that it is parallel and level with the left slide

rail.

Installing the 1125 Appliance into the Slide Rails

To install the Cisco PAM appliance into the slide rails, perform the following procedure:

Rack Mounting the Cisco PAM 1125 Appliance

Step 1 Extend both slide rails into the fully extended (locked) position.

Step 2 Align the mounting studs with the mounting channels on the slide rails (see Figure 3-18 on page 3-19).

Step 3 Carefully place the component’s mounting studs in the mounting channels on the slide rails. Allow the

component mounting studs to fully seat in the mounting channels.

The Component Release Levers (one on each slide rail) pivot to lock when the studs are fully engaged in the mounting channels and then to release the studs when you press the release. Ensure that the Component Release Levers are in locked position.

Figure 3-18 Aligning the Slide Rail with the Mounting Studs

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Step 4 Press and hold the left and right Slide Extension Release Levers and slowly slide the component and

slide rails into the fully retracted position.

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Connecting to the AC Power Source

Chapter 3 Rack Mounting the Cisco PAM 1125 Appliance

Warning

This equipment must be grounded. Never defeat the ground conductor or

absence of a suitably installed ground conductor.

or an electrician if you are uncertain that suitable grounding is available.

Connect the AC power receptacle to the AC power source with the provided power cable.

Connecting Cables

Use unshielded twisted-pair (UTP,) copper-wire Ethernet cable, with standard RJ-45-compatible plugs, to connect the Cisco

To connect the cables:

Step 1 Plug the Ethernet network connection into port ETH 1. See Figure 1-3 on page 1-3 for the location of

the Ethernet ports.

Step 2 If a redundant standby appliance is installed, connect the supplied serial cable between the serial ports

on each appliance. See

Warning

Do not work on the system or connect or disconnect cables during periods of lightning activity.

operate the equipment in the

Contact the appropriate electrical inspection authority

Statement 1024

PAM to the network.

Figure 1-3 on page 1-3 for the location of the serial port.

Next Steps

Configure the Cisco PAM server software as described in the Cisco Physical Access Manager User

Guide.

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APPENDIX

Hardware Specifications

Table A-1 describes the specifications for the Cisco PAM 1125 appliance.

Ta b l e A-1 Environmental Specifications

Dimensions • 1.7 in. high (4.3 cm)

• 17 in. wide (43.2 cm)

• 20 in. deep (50.8 cm)

Weight 15.0 lb (6.8 kg), base chassis

Tem p e r a t ure • Non-operating—-40 ° to 70 °C / -40 ° to 158 °F

• Operating—10 ° to 35 °C / 50 ° to 95 °F, with the maximum rate

of change not to exceed 10 ° C / 50 °F per hour

Humidity • Non-operating—-90% relative humidity, non-condensing at 35

°C / 95 °F.

Shock • Operating—2.0 g, 11 msec, 1/2 sine

• Packaged—Operational after an 24-inch free fall

Acoustic noise 7 Bels in sound power for a typical office ambient temperature

(18-24 °C/65-75 °F). Your selection of peripherals may change the noise level.

Electrostatic discharge (ESD)

Maximum power consumption

Power input (low range)

Power input (high range)

CPU Intel Core2 Duo 2.13-GHz processor with a 1066-MHz front side bus

Memory 4 GB PC2-5300 DDR2 SDRAM ECC

Hard drive 250 GB SATA 7200 RPM

Ethernet 2 X 10/100/1000 RJ-45, 10BASE-T, 100BASE-TX, 1000BASE-T

Tested to 15 kilovolts (kV); no component damage.

350W (maximum output, power supply rating)

540W (maximum input, power supply rating)

90 to 127 (nominal) VAC; 47–63Hz

180 to 264 (nominal) VAC; 47–63Hz

(FSB) and 2 MB of Level 2 cache

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Appendix A Hardware Specifications

Table A-1 Environmental Specifications (continued)

Optical drive 1 DVD-ROM, front-accessible (8X DVD read, 24X CD read)

Serial ports 1

USB 2.0 ports 3 (1 at front and 2 at back of chassis)

Keyboard port 1 PS/2

Mouse port 1 PS/2

A-2

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Troubleshooting

If your Cisco PAM 1125 appliance is not working as expected, begin troubleshooting by following the procedures in this appendix. This appendix guides you through some initial hardware checks and procedures that can help you solve some basic problems.

• Checking the Basics, page B-1

• Checking Connections and Switches, page B-2

Checking the Basics

To solve some basic system problems, follow these steps:

APPENDIX

Step 1 Was an alert message issued by the system software?

Ye s. Check the component named in the alert message.

No. Go to Step 2.

Step 2 Visually inspect the chassis. Is the system wet or damaged?

Ye s. Liquid spills, splashes, and excessive humidity can cause damage to the system. If an external device such as an external drive gets wet, contact your service representative for instructions.

If the chassis was dropped or damaged while being moved, you should check the system to see if it functions properly. If an external device attached to the system is dropped or damaged, contact your service representative for instructions (see the

Request” section on page -iii).

No. Go to Step 3.

Step 3 Perform the steps in the

Is the problem resolved?

Ye s. The power to the system was faulty, or the connections to the system were loose. You have fixed the problem.

No. Go to Step 4.

“Obtaining Documentation and Submitting a Service

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Contents

Step 4 Verify the settings in the system setup program. For details, refer to the software configuration guide or

user guide that corresponds to the version of software you are running on your system (see the

“Obtaining Documentation and Submitting a Service Request” section on page -iii).

Did the system complete the boot routine?

Ye s. The system configuration information was incorrect. You have fixed the problem.

No. Call your service representative (see the “Obtaining Documentation and Submitting a Service

Request” section on page -iii).

Checking Connections and Switches

Improperly set switches and controls and loose or improperly connected cables are the most likely source of problems for the chassis or other external equipment. A quick check of all the switches, controls, and cable connections can easily solve these problems. (See panel controls and indicators. See Figure 1-3 on page 1-3 for the location of back panel connections on the system.)

To check all the connections and switches, follow these steps:

Appendix B Troubleshooting

Figure 1-2 on page 1-2 for the location of front

Step 1 Power down the system, including any attached peripherals such as external drives. Disconnect all the

power cables from their electrical outlets.

Step 2 If the system is connected to a power strip (or power distribution unit), turn the power strip off and then

on again.

Is the power strip receiving power?

Ye s. Go to Step 5.

No. Go to Step 3.

Step 3 Plug the power strip into another electrical outlet.

Is the power strip receiving power?

Ye s. The original electrical outlet probably does not function. Use a different electrical outlet.

No. Go to Step 4.

Step 4 Plug a system that you know works into the electrical outlet.

Does the system receive power?

Ye s. The power strip is probably not functioning properly. Use another power strip.

No. Go to Step 5.

Step 5 Reconnect the system to the electrical outlet or power strip.

Make sure that all connections fit tightly together.

Step 6 Power up the system.

Is the problem resolved?

Ye s. The connections were loose. You have fixed the problem.

B-2

No. Call your service representative. (See the “Obtaining Documentation and Submitting a Service

Request” section on page -iii.)

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