Preparing to Install the Cisco
Unified IP Phone on Your Network
Cisco Unified IP Phones enable you to communicate us ing voice over a data
network. To provide this capability, the IP Phones depend upon and interact with
several other key Cisco IP Telephony and network components, including
Cisco Unified CallManager, DNS and DHCP servers, TFTP servers, media
resources, Cisco prestandard PoE, and so on.
This chapter focuses on the interactions between the Cisco Unif ied IP Phone 7970
Series and Cisco Unified CallManager, DNS and DHCP servers, TFTP servers,
and switches. It also describes options for powering ph ones.
For related information about voice and IP communications, refer to this URL:
This chapter provides an overview of the interaction between the
Cisco Unified IP Phone 7970 Series and other key components of the Voice over
IP (VoIP) network. It includes these topics:
• Understanding Interactions with Other Cisco Unified IP Communications
• Understanding the Phone Startup Process, page 2-9
• Adding Phones to the Cisco Unified CallManager Database, page 2-11
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Chapter 2 Preparing to Install the Cisco UnifiedIP Phone on Your Network
Understanding Interactions with Other Cisco Unified IP Communications Products
• Using Cisco Unified IP Phones with Different Protocols, page 2-16
• Determining the MAC Address of a Cisco Unified IP Phone, page 2-18
Understanding Interactions with Other Cisco
Unified IPCommunications Products
To function in the IP telephony network, the Cisco Unified IP Phone must be
connected to a networking device, such as a Cisco Catalyst switch. Y ou must also
register the Cisco Unified IP Phone with a Cisco Unified CallManager system
before sending and receiving calls.
This section includes these topics:
• Understanding How the Cisco Unified IP Phone Interacts with Cisco
Unified CallManager, page 2-2
• Understanding How the Cisco Unified IP Phone Interacts with the VLAN,
page 2-3
Understanding How the Cisco Unified IP Phone Interacts with
Cisco Unified CallManager
Cisco Unified Call Manager is an op en and industry-standard call processing
system. Cisco Unified CallManager software sets up and tears down calls
between phones, integrating traditional PBX functionality with the corporate IP
network. Cisco Unified CallManager manages the com ponents of t he IP
telephony system—the phones, the access gateways, and the resources necessary
for such features as call conferencing and route planning. Cisco Unified
CallManager also provides:
• Firmware for phones
• Authentication and encryption (if configured for the telephony system)
• Configuration file and CTL file, via TFTP service
• Phone registration
• Call preservation, so that a media session continues if signaling is lost
between the primary CallManager an d a phone)
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Understanding Interactions with Other Cisco Unified IP Communications Products
For information about configuring Cisco Unified CallManager to work with the
IP devices described in this chapter, refer to Cisco Unified CallManager
Administration Guide, Cisco Unified CallManager System Guide , and to Cisco
Unified CallManager Security Guide.
For an overview of security functionality for the Cisco Unified IP Phone, see the
“Understanding Security Features for Cisco Unified IP Phones” section on
page 1-11.
NoteIf the Cisco Unified IP Phone model that you want to configure does not appear
in the Phone Type drop-down list in Cisco Unified CallManager Administration,
go to the following URL and install the latest support patch for your version of
Cisco U nified CallManager:
• Telephony Features Available for the Phone, page 5-2
Understanding How the Cisco Unified IP Phone Interacts with the
VLAN
The Cisco U nified IP Phone 7970 Series have an internal Ethernet switch,
enabling forwarding of packets to the phone, and to the access port and the
network port on the back of the phone.
If a computer is connected to the access port, the computer and the phone share
the same physical link to the switch and share the same port on the switch. This
shared physical link has the following implications for the VLAN configuration
on the network:
• The current VLANs might be configured on an IP subnet basis. However,
additional IP address might not be available to assign the phone to the same
subnet as other devices connect to the same port.
• Data traffic present on the data/native VLAN may reduce the quality of
Voice-over-IP traffic.
• Network security may indicate a need to isolate the VLAN voice traff ic from
the VLAN data traffic.
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Providing Power to the Phone
You can resolve these issues by isolating the voice traffic onto a separate VLAN.
The switch port that the phone is connected to would be configured to have
separate VLANs for carrying:
• V oice traf fic to and from the IP phone (auxiliary VLAN, on the Cisco Catalyst
• Data traffic to and from the PC connected to the switch through the access
Isolating the phones on a separate, auxiliary VLAN improves the quality of the
voice traffic and allows a large number of phones to be added to an existing
network where there are not enough IP addresses for each phone.
For more information, refer to the documentation included with a Cisco switch.
You can also access related documentation at this URL:
• Understanding the Phone Startup Process, page 2-9
• Network Configuration Menu, page 4-7
Chapter 2 Preparing to Install the Cisco UnifiedIP Phone on Your Network
6000 series, for example)
port of the IP phone (native VLAN)
Providing Power to the Phone
Models in the Cisco Unified IP Phone 7970 Series can be powered with external
power or with Power over Ethernet (PoE). External power is provided through a
separate power supply. PoE is provided by a switch through the Ethernet cable
attached to a phone.
NoteWhen you install a phone that is po wered wit h e xternal power, connect the po wer
supply to the phone and to a power outlet be fore you conne ct the Ethe rnet cabl e
to the phone. When you remove a phone that is powered with external power,
disconnect the Ethernet cable from the phone before you disconnect the power
supply.
These sections provide more information about powering a phone:
• Power Guidelines, page 2-5
• Phone Power Consumption and Display Brightness, page 2-5
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• Power Outage, page 2-7
• Obtaining Additional Information about Power, page 2-7
Power Guidelines
Table 2-1 provides guidelines that apply to external power and to PoE power for
phones the Cisco Unified IP Phone 7970 Series.
Table 2-1Guidelines for Powering the Cisco Unified IP Phone 7970 Series
Power TypeGuidelines
External power—
Provided through the
CP-PWR-CUBE-3
external power supply
PoE power—Provided by
a switch through the
Ethernet cable attached to
the phone
• The Cisco Unified IP Phone 7970G and 7971G-GE use the
CP-PWR-CUBE-3 power supply.
• The inline power patch panel WS-PWR-PANEL is not compatible
with the Cisco Unified IP Phone.
• To ensure uninterruptible operation of the phone, make sure that the
switch has a backup power supply.
• Make sure that the CatOS or IOS version running on your switch
supports your intended phone deployment. Refer t o the documentation
for your switch for operating system version information.
Providing Power to the Phone
Phone Power Consumption and Display Brightness
The power consumed by a phone depends on its power configuration. See
Table 2-1 for a power configuration overview. See Table 2-2 for the maximum
power consumed by a phone for each configuration option and the correlating
phone screen brightness level.
NotePower consumption values shown in the table include power losses in the cable
that connects the phone to the switch.
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Providing Power to the Phone
Table 2-2Power Consumption and Display Brightness for Power Configurations
Phone ModelPowe r Configuration
Cisco Unified
IP Phone
7970G
Cisco prestandard PoE from a switch that supports a
maximum of 7 W power per port, with bidirectional
power negotiation enabled
Cisco prestandard PoE from a Cisco Switch that
Max. Power
Consumed
from a Switch
6.3 WApprox. 1/2
6.3 WApprox. 1/2
Phone
Screen
Brightness
supports 7 W or 15.4 W power per port, without
bidirectional power negotiation
IEEE 802.3af Class 3 power from a Cisco switch,
6.3 WApprox. 1/2
without bidirectional power negotiation
IEEE 802.3af Class 3 power from a third-party switch 6.3 WApprox. 1/2
IEEE 802.3af Class 3 power from a Cisco switch, with
10.25 WFull
bidirectional power negotiation enabled
Cisco prestandard PoE from a Cisco Switch that
10.25 WFull
supports 15.4 W power per port, with bidirectional
power negotiation enabled
External power—Full
Cisco Unified
IP Phone
7971G-GE
IEEE 802.3af Class 3 power from a Cisco switch (with
or without bidirectional power negotiation enabled) or
from a third-party switch
15.4 WNear full
External power—Full
1. Starts at approximately 1/2 brightness, changes to full brightness when the phone negotiates additional po wer.
1
2-6
NoteWhen a phone is powered with a method that does not suppo rt full brightness for
the phone screen, the phone Brightness control (Settings > User Preferences >
Brightness) will not allow you to set the brightness to the maximum value.
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