Cisco Systems OL-7372-01 User Manual
CHA PTER
Cisco Unity Phone Menus and Shortcuts
This chapter lists the most frequently used Cisco Unity menus and shortcut key sequences for managing
your messages and personal options by phone for each conversation style. Ask your Cisco Unity
administrator which conversation style you are set up to use.
• Phone Menus for the Standard Conversation, page 21-1
• Phone Menus for Optional Conversation 1, page 21-4
• Phone Menus for Alternate Keypad Mapping N, page 21-6
• Phone Menus for Alternate Keypad Mapping X, page 21-8
• Phone Menus for Alternate Keypad Mapping S, page 21-9
Phone Menus for the Standard Conversation
21
This section lists the key sequences for the following menus.
• Main Menu and Shortcuts (Standard Conversation), page 21-1
• Send a Message Menu and Shortcuts (Standard Conversation Style), page 21-2
• During Message Menu and Shortcuts (Standard Conversation Style), page 21-2
• After Message Menu and Shortcuts (Standard Conversation Style), page 21-3
The information is also available as a wallet card, Cisco Unity Phone Menus and Shortcuts, at
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity40/wlt/wlt405/sw405dom.pdf.
Main Menu and Shortcuts (Standard Conversation)
While listening to the Main menu, press:
Key(s) Task
1
2
3
4
41
Hear new messages
Send a message
Review saved messages
Change setup options
Change greetings
OL-7372-01
Cisco Unity 4.0(5) and Later User Guide (With IBM Lotus Domino)
21-1
Chapter 21 Cisco Unity Phone Menus and Shortcuts
Phone Menus for the Standard Conversation
Key(s) Task
412
421
422
423
431
432
44
*
Not available on some systems.
Turn on/off alternate greeting
Change message notification
Change fax delivery
*
Choose full or brief menus
Change phone password
Change recorded name
Change call transfer
Send a Message Menu and Shortcuts (Standard Conversation Style)
After addressing and recording a message, press:
Key(s) Task
#
11
12
13
131#
132#
133#
13313#
134
14
Send message
Change addressing
Change recording
Set delivery options
Mark urgent and send
Request return receipt and send
Mark message private and send
Mark urgent and private and send
Set future delivery
Review recorded message
During Message Menu and Shortcuts (Standard Conversation Style)
While listening to a message, press:
Key(s) Task
1
12
14
16
2
3
4
Restart message
Play message by number (saved messages only)
Play previous saved message
Play next saved message
Save
Delete
Slow playback
21-2
Cisco Unity 4.0(5) and Later User Guide (With IBM Lotus Domino)
OL-7372-01
Chapter 21 Cisco Unity Phone Menus and Shortcuts
Key(s) Task
5
6
7
8
9
#
#4
#42
#5
#6
#8
#9
##
*
0
*
Not available on some systems.
Change volume
Fast playback
Rewind message
Pause/Resume
Fast-forward
Fast-forward to end
Reply
Reply to all
Forward message
Save as new
Deliver e-mail/fax to fax machine
Play message properties
Skip message, save as is
Cancel or back up
Help
Phone Menus for the Standard Conversation
*
*
After Message Menu and Shortcuts (Standard Conversation Style)
After listening to a message, press:
Key(s) Task
1
12
14
16
2
3
4
42
44
5
6
7
8
9
#
Replay message
Play message by number (saved messages only)
Play previous saved message
Play next saved message
Save as saved
Delete
Reply
Reply to all
Call the subscriber
*
Forward message
Save as new
Rewind
Deliver e-mail/fax to fax machine
*
Play message properties
Save as is
OL-7372-01
Cisco Unity 4.0(5) and Later User Guide (With IBM Lotus Domino)
21-3
Phone Menus for Optional Conversation 1
Key(s) Task
*
0
*
Not available on some systems.
Cancel or back up
Help
Phone Menus for Optional Conversation 1
This section lists the key sequences for the following menus.
• Main Menu and Shortcuts (Optional Conversation 1 Style), page 21-4
• Send a Message Menu and Shortcuts (Optional Conversation 1 Style), page 21-5
• During Message Menu and Shortcuts (Optional Conversation 1 Style), page 21-5
• After Message Menu and Shortcuts (Optional Conversation 1 Style), page 21-6
The information is also available as a wallet card, Cisco Unity Phone Menus and Shortcuts, at
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity40/wlt/wlt405/ow405dom.pdf.
Chapter 21 Cisco Unity Phone Menus and Shortcuts
Main Menu and Shortcuts (Optional Conversation 1 Style)
While listening to the Main menu, press:
Key(s) Task
1
2
3
4
41
412
421
422
423
431
432
44
*
Not available on some systems.
Hear new messages
Send a message
Review saved messages
Change setup options
Change greetings
Turn on/off alternate greeting
Change message notification
Change fax delivery
*
Choose full or brief menus
Change phone password
Change recorded name
Change call transfer
21-4
Cisco Unity 4.0(5) and Later User Guide (With IBM Lotus Domino)
OL-7372-01
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