Cisco Systems OL-10802-02 User Manual
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8
Monitoring the Cisco Unified Wireless
IP Phone Remotely
Each Cisco Unified IP Phone has a web page from which you can view a variety
of information about the phone, including:
• Home—Summary information about the phone
• Setup—Configurable settings for network profiles, USB port, and trace data
• Information—Network and device static information
• Statistics—Wireless LAN and IP network data
• Stream Statistics—Displays counters and statistics for the current call
• System—Configurable settings for trace logs, backup, phone upgrades, and
web page password
You can use Setup pages and System pages to configure settings for the
Cisco Unified Wireless IP Phone 7921G. For information about using these web
pages, see Chapter 4, “Using the Cisco Unified Wireless IP Phone 7921G Web
Pages.”
This chapter describes the information that you can view from the phone’s web
page. You can use this information to remotely monitor the operation of a phone
and to assist with troubleshooting.
You can also obtain much of this information directly from a phone. For more
information, see Chapter 7, “Viewing Security, Device, Model, and Status
Information on the Phone.”
For more information about troubleshooting the Cisco Unified IP Phone,
Chapter 9, “Troubleshooting the Cisco Unified Wireless IP Phone 7921G.”
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely
Accessing the Web Page for a Phone
This chapter includes these topics:
• Accessing the Web Page for a Phone, page 8-2
• Summary Information, page 8-3
• Network Configuration Information, page 8-4
• Device Information, page 8-9
• Wireless LAN Statistics, page 8-11
• Network Statistics, page 8-13
• Stream Statistics, page 8-16
Accessing the Web Page for a Phone
To access the web page for a Cisco Unified IP Phone, follow these steps:
Procedure
8-2
Step 1 Obtain the IP address of the Cisco Unified Wireless IP Phone 7921G using one of
these methods:
• Search for the phone in Cisco Unified CallManager by choosing Devices >
Phones. Phones registered with Cisco Unified CallManager display the IP
address on the Find and List Phones web page and at the top of the Phone
Configuration web page.
• On the Cisco Unified Wireless IP Phone 7921G, press Settings > Device
Information> Network and then scroll to the IP Address option.
Step 2 Open a web browser and enter the following URL, where IP_address is the
IP address of the Cisco Unified IP Phone:
https://<IP_address>
Note When the Security Alert dialog box displays a notice to accept the Trust
Certificate, click Yes or Always to accept the application.
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely
Step 3 Log in to the web pages with username: admin and enter the password: Cisco for
the phone web pages.
The web pages for a Cisco Unified Wireless IP Phone 7921G includes these items
for monitoring the phone:
• Summary Information—Displays general information about the phone.For
more information, see the “Summary Information” section on page 8-3.
• Network Information—Displays network configuration information and
information about other phone settings. For more information, see the
“Network Configuration Information” section on page 8-4.
• Device Information—Displays device settings and related information for
the phone. For more information, see the “Device Information” section on
page 8-9.
• Wireless LAN Statistics—Provides information about the wireless LAN
configuration.For more information, see the “Wireless LAN Statistics”
section on page 8-11.
• Network Statistics—Provides information about network traffic. For more
information, see the “Network Statistics” section on page 8-13.
• Stream Statistics—Provides information about voice quality items. For
more information, see the “Stream Statistics” section on page 8-16.
Summary Information
Summary Information
The Summary Information area on the phone’s web page displays network
configuration information and information about other phone settings. Table 8-1
describes these items.
To display the Summary Information page, access the web page for the phone as
described in the “Accessing the Web Page for a Phone” section on page 8-2, and
the Home: Summary page displays.
Table 8-1 Home: Summary Items
Item Description
Phone DN Directory number assigned to this phone
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Network Configuration Information
Table 8-1 Home: Summary Items (continued)
Item Description
Wireless Information
Active Network Profile Name of the profile that the phone is currently using
SSID SSID that the phone is currently using
Access Point Name of the access point to which the phone is
MAC Address Media Access Control (MAC) address of the phone
Network Information
IP Address Internet Protocol (IP) address of the phone
Subnet Mask Subnet mask used by the phone
Default Router IP address for the default gateway that the phone is
TFTP Server IP address for the Primary Trivial File Transfer
CallManager Information
Active CallManager IP address for the Cisco Unified CallManager server to
Phone Directory
Number
Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely
associated
using
Protocol (TFTP) server that the phone is using
which the phone is registered
Primary directory number for the phone
Network Configuration Information
The Network Setup area on the phone’s web page displays network configuration
information and information about other phone settings. Tab le 8-2 describes these
items.
To display the Network Information page, access the web page for the phone as
described in the “Accessing the Web Page for a Phone” section on page 8-2, and
then click the Network hyperlink under the Information section.
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Table 8-2 Network Information Items
Item Description
IP Information
DHCP Server IP address of the Dynamic Host Configuration
Protocol (DHCP) server from which the phone obtains
its IP address.
BootP Server Not used.
MAC Address Media Access Control (MAC) address of the phone.
Host Name Unique, fixed name that is automatically assigned to
the phone based on the MAC address.
Domain Name Name of the Domain Name System (DNS) domain in
which the phone resides.
IP Address Internet Protocol (IP) address of the phone.
Subnet Mask Subnet mask used by the phone.
Default Router 1 IP address for the default gateway used by the phone.
DNS Server 1 Primary Domain Name System (DNS) server used by
the phone.
DNS Server 2 Backup DNS server used by the phone.
TFTP Server 1 Primary Trivial File Transfer Protocol (TFTP) server
used by the phone.
Alternate TFTP Server
Enabled
TFTP Server 2 Secondary Trivial File Transfer Protocol (TFTP)
CallManager Information
Displays Yes if enabled and No if disabled.
server used by the phone.
Network Configuration Information
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Network Configuration Information
Table 8-2 Network Information Items (continued)
Item Description
Call Manager 1–5 Host names or IP addresses, in prioritized order, of the
Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely
Cisco Unified CallManager servers with which the
phone can register. An item can also show the IP
address of an SRST router that is capable of providing
limited Cisco Unified CallManager functionality, if
such a router is available.
Each available server shows the Cisco Unified
CallManager server IP address and one of the
following states:
• Active—Cisco Unified CallManager server from
which the phone is currently receiving
call-processing services.
• Standby—Cisco Unified CallManager server to
which the phone switches if the current server
becomes unavailable.
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• Blank—No current connection to this
Cisco Unified CallManager server.
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