Cisco OL-10041-01 User Manual

Using the Phone Activities Display

These topics describe how to use the Phone Activities display:

• How to Use the Phone Activities Display, page 5-1

• Starting the Phone Activities Display, page 5-1

• Getting Phone Alert Details, page 5-4

• Customizing the Phone Activities Display, page 5-6

How to Use the Phone Activities Display

The Phone Activities display provides real-time information about the operational status of your IP
phones. The displays are designed so that you can set them up and leave them running, providing an
ongoing monitoring tool that signals you when something needs attention.

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The Phone Activities display shows information about the IP phones in your network that have become
disconnected from the switch, are no longer registered to a Cisco CallManager, or have gone into SRST
mode.

Starting the Phone Activities Display

To start the Phone Activities display, select Monitoring Dashboard > IP Phones. Figure 5-1 shows an
example of a Phone Activities display.

Tip After you become familiar with the Phone Activities display, you can edit the information it provides as

described in Customizing the Phone Activities Display, page 5-6.

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Starting the Phone Activities Display

Figure 5-1 Phone Activities Display

Chapter 5 Using the Phone Activities Display

1 View pane. See View Pane, page

5-2.

2 Launch information and view

status bar area. See Launch

3 Tabular display pane. See Tabul ar

Display Pane, page 5-3.

4 Window tools area. See Window

Tools Area, page 5-3.
Information and View Status Bar
Area, page 5-3.

Understanding the Layout of the Phone Activities Display

These topics provide details about the information in the Phone Activities display.

View Pane

The view pane lists the currently available views, or logical groupings of devices. Views must be created
and activated before they will be shown in the Phone Activities display. By default, the All Alerts view
is always shown, and cannot be deleted from your Phone Activities display. (To create and activate a
view or remove an unwanted view from your display, see Managing Views, page 6-1.)

The current view is highlighted in the view pane. The contents of the current view are shown in the
tabular display pane to the right of the view pane. To select another view, simply click the view name in
the view pane.

Figure 5-2 shows three active views; the current view is All Alerts.

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Chapter 5 Using the Phone Activities Display

Figure 5-2 Phone Activities Display—View Pane

You can have up to 18 views in the view pane in a single Phone Activities display.

Starting the Phone Activities Display

Launch Information and View Status Bar Area

The launch information area shows the time on the server when the Phone Activities display was started.

The view status bar lists the selected view, which is shown in the tabular display pane.

Tabular Display Pane

The tabular display pane is the core of the Phone Activities display. It contains a list of all the phones
that have become disconnected or unregistered, or gone into SRST mode on the devices in your current
view. This pane is refreshed every five minutes. For an explanation of all of the items in the tabular
display, see Getting Phone Alert Details, page 5-4.

The diamond symbols in the Last Change column indicate which phones have experienced recent
activity. When no icon appears in the Last Change column, the alert is no longer current, or stale.

The tabular display pane is scrollable and can store up to 1,000 records. See Figure 5-3 for an illustration
of the tabular display pane.

Window Tools Area

The top-right corner of the Phone Activities display contains available tools buttons. All buttons are
described in Tabl e 5-1.

Table 5-1 Phone Activities Display—Window Tools Buttons

Icon Meaning Described in...

Exports the current tabular display to a PDF file. Exporting Data from a Display or

Report, page 1-18

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Opens the Filter page, for refining the tabular display
in the Phone Activities display.

User Guide for Cisco Unified Operations Manager

Filtering Phone Activities, page 5-6

5-3