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Preface

This section describes the objectives, audience, organization, and conventions of the Cisco Aironet
Access Point Hardware Installation Guide.

Objectives

This publication explains the steps for initial setup and configuration of the access point. This
publication also provides troubleshooting information and detailed specifications.

Audience

This publication is for the person installing and configuring a Cisco Aironet Access Point for the first
time. The installer should be familiar with network structures, terms, and concepts.

Organization

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This guide contains the following sections:
Chapter 1, “Overview,” describes the features and specifications of access points.
Chapter 2, “Installation,” provides basic installation instructions.
Chapter 3, “Basic Configuration,” describes how to enter basic configuration settings.
Chapter 4, “Troubleshooting,” provides solutions to potential problems encountered during setup.
Appendix A, “Translated Safety Warnings,” lists translations of the safety warnings in this publication.
Appendix B, “Declarations of Conformity and Regulatory Information,” describes the regulatory

conventions to which the access point conforms and provides guidelines for operating access points in
Japan.

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Conventions

Conventions

This publication uses the following conventions to convey instructions and information:

Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in

this manual.

Caution Means reader be careful. In this situation, you might do something that could result in equipment

damage or loss of data.

Preface

• Commands and keywords are in boldface type.

Warning

The warning symbol means danger.

you work on any equipment, be aware of the hazards involved with electrical circuitry and be
familiar with standard practices forpreventing accidents. To see translations of the warnings that
appear in this publication, refer to Appendix A in this manual.

Related Publications

For more information about access points and related products, refer to the following publications:

• QuickStart Guide: Cisco AironetAccess Pointsdescribeshowto attach cables, poweron, and assign

an IP address and default gateway for the access point.

• Cisco Aironet Access Point Software Configuration Guide describes the access point’s management

system and explains how to configure the access point.

• Release Notes for Cisco Aironet Access Points describes features and caveats for access points

running firmware release 10.14.

• Cisco Secure Access Control Server for Windows 2000/NT Servers Version2.6 User Guide provides

complete instructions for using Cisco Secure ACS, including steps for configuring Cisco Secure
ACS to support access points.

• Quick Start Guide: Cisco Aironet WirelessLAN Adapters describes how to install and configure PC

and PCI card client adapters for use in a wireless LAN.

• Cisco Aironet Wireless LAN Adapters Hardware Installation Guide provides hardware features,

physical and performance characteristics, and installation instructions for PC and PCI card client
adapters.

• Cisco Aironet Wireless LAN Adapters Software Configuration Guide provides instructions for

installing and using the wireless client adapter utilities.

You are in a situation that could cause bodily injury. Before

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Preface

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several
ways to obtain technical assistance and other technical resources. These sections explain how to obtain
technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Obtaining Documentation

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

• Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from

the Ordering tool:

http://www.cisco.com/en/US/partner/ordering/index.shtml

• Nonregistered Cisco.com users can order documentation through a local account representative by

calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in
North America, by calling 800 553-NETS (6387).

Documentation Feedback

You can submit e-mail comments about technical documentation to [e-mail].
You can submit comments by using the response card (if present) behind the front cover of your

document or by writing to the following address:
Cisco Systems

Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

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ix

Obtaining Technical Assistance

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco
Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services,
online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for
technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller.

Cisco TAC Website

The Cisco TAC website provides online documents and tools for troubleshooting and resolving technical
issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365
days a year. The Cisco TAC website is located at this URL:

http://www.cisco.com/tac

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you
have a valid service contract but do not have a login ID or password, register at this URL:

http://tools.cisco.com/RPF/register/register.do

Preface

Opening a TAC Case

Using the online TAC Case Open Tool is the fastest way to open P3 and P4 cases. (P3 and P4 cases are
those in which your network is minimally impaired or for which you require product information.) After
you describe your situation, the TAC Case Open Tool automatically recommends resources for an
immediate solution. If your issue is not resolved using the recommended resources, your case will be
assigned to a Cisco TAC engineer. The online TAC Case Open Tool is located at this URL:

http://www.cisco.com/tac/caseopen

For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or severely
degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers
are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.

To open a case by telephone, use one of the following numbers:
Asia-Pacific: [phone] (Australia: 1 800 805 227)

EMEA: [phone]
USA: 1 800 553-2447

For a complete listing of Cisco TAC contacts, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

TAC Case Priority Definitions

To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.
Priority 1 (P1)—Your network is “down” or there is a critical impact to your business operations. You

and Cisco will commit all necessary resources around the clock to resolve the situation.
Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your

business operation are negativelyaffected by inadequate performance of Cisco products. You and Cisco
will commit full-time resources during normal business hours to resolve the situation.

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Preface

Obtaining Additional Publications and Information

Priority 3 (P3)—Operational performance of your network is impaired, but most business operations
remain functional. You and Cisco will commit resources during normal business hours to restore service
to satisfactory levels.

Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or
configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online
and printed sources.

• Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Go

to this URL to visit the company store:

http://www.cisco.com/go/marketplace/

• The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as

ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://cisco.com/univercd/cc/td/doc/pcat/

• Cisco Press publishes a wide range of general networking, training and certification titles. Both new

and experienced users will benefit from these publications. For current Cisco Press titles and other
information, go to Cisco Press online at this URL:

http://www.ciscopress.com

• Packet magazine is the Cisco quarterly publication that provides the latest networking trends,

technology breakthroughs, and Cisco products and solutions to help industry professionals get the
most from their networking investment. Included are networking deployment and troubleshooting
tips, configurationexamples, customer case studies, tutorials and training, certification information,
and links to numerous in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

• iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet

business strategies for executives. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering

professionals involved in designing, developing, and operating public and private internets and
intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

• Training—Cisco offers world-class networking training. Current offerings in network training are

listed at this URL:

http://www.cisco.com/en/US/learning/index.html

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Obtaining Additional Publications and Information

Preface

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