Cisco Systems NM-16AM-V2, NM-8AM-V2 User Manual

Cisco NM-8AM-V2 and NM-16AM-V2 Analog Modem Network Modules with V.92
The Cisco NM-8AM-V2 and NM-16AM-V2 Analog Modem Network Modules with V.92 serve as integrated analog modem network modules (NMs) for the modular access routers (MARS) family of routers. These network modules terminate either 8 or 16 analog modem connections through POTS interfaces.
For information on new features and Cisco IOS commands supported by software for the Cisco NM-8AM-V2 and NM-16AM-V2 network modules, see the “Additional References” section on page 8.
Feature History for Cisco NM-8AM-V2 and NM-16AM-V2 Network Modules
Release Modification
12.3(4)XD This feature was introduced.
12.3(7)T This feature was integrated into the Cisco IOS Release 12.3(7)T on the Cisco 2600XM series and Cisco 3700 series routers.
Finding Support Information for Platforms and Cisco IOS Software Images
Use Cisco Feature Navigator to find information about platform support and Cisco IOS software image support. Access Cisco Feature Navigator at http://www.cisco.com/go/fn. You must have an account on Cisco.com. If you do not have an account or have forgotten your username or password, click Cancel at the login dialog box and follow the instructions that appear.

Contents

Information About Cisco NM-8AM-V2 and NM-16AM-V2 Network Modules, page 2
How to Configure the Cisco NM-8AM-V2 and NM-16AM-V2 Network Modules, page 5
Configuration Examples for Cisco NM-8AM-V2 and NM-16AM-V2 Network Modules, page 8
Additional References, page 8
Command Reference, page 9
Glossary, page 13
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Copyright © 2003–2007 Cisco Systems, Inc. All rights reserved.
Cisco NM-8AM-V2 and NM-16AM-V2 Analog Modem Network Modules with V.92

Information About Cisco NM-8AM-V2 and NM-16AM-V2 Network Modules

Information About Cisco NM-8AM-V2 and NM-16AM-V2 Network Modules
This section contains information that you need to use the Cisco NM-8AM-V2 and NM-16AM-V2 network modules.
Overview
Key Features and Benefits
Chat Script

Overview

Two new analog modem network modules, the Cisco NM-8AM-V2 and NM-16AM-V2 network modules, support basic telephone service connections on Cisco 2600XM series routers, Cisco 3600 series, and Cisco 3700 series. These network modules allow the following:
Standard telephone connections on RJ-11 connectors
Up to 16 remote analog modem users to connect to a Cisco 2600XM series
Up to 32 remote analog modem users to connect to a Cisco 3725
Up to 64 remote analog modem users to connect to a Cisco 3745
Up to 96 remote analog modem users to connect to a Cisco 3660
Combined with the differentiated services delivered through Cisco IOS software, users of Cisco 2600XM series, Cisco 3600 series, and Cisco 3700 series routers have best-of-breed scalability, flexibility, and investment protection, all in cost-effective, multifunctional platforms.

Key Features and Benefits

The Cisco NM-8AM-V2 and NM-16AM-V2 network modules provide several new features and benefits.
8 or 16 internal V.34/V.42bis/V.44/V.90/V.92 analog modems per network module
Up to 56-kbps data download and 14.4-kbps fax communication
V.92 Quick Connect and Modem-on-Hold features
Simple Network Management Protocol (SNMP) based tools with centrally-managed modem
capabilities used to manage the rest of the network (such as CiscoView and Cisco Works 2000)
Support for a broad range of dial-in features with Cisco IOS dial access software
Software upgradable modem firmware to support possible future changes
Support for all traditional Cisco IOS asynchronous encapsulations and WAN services
Modem AT command interface
Managed modem support via Cisco IOS CLI commands and Cisco Modem Management MIB
Support for online insertion and removal (OIR) on Cisco 3660 and Cisco 3745 routers
Compatible with approved Dialout Client applications
These features enable a wide variety of dial-in clients to use the applications and facilities of the branch office network.
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Virtual private network (VPN) support—This feature allows for cost-effective connections for a
geographically dispersed user base. It can reduce access cost support and allow remote users straightforward access to their office LAN through a local Internet service provider (ISP), while maintaining a high degree of end-to-end security.
Robust security features—Utilizing TACACS+, Challenge Handshake Authentication
Protocol/Password Authentication Protocol (CHAP/PAP), Triple Data Encryption Standard (3-DES) encryption, and the built-in firewall capabilities of Cisco IOS software allows secure access for a wide variety of remote users to sensitive company data.

Network Management

CiscoWorks—Allows centralized management of multiple Cisco 2600XM, Cisco 3600, and
Cisco 3700 routers.
In-band management via TCP/IP and SNMP, including MIB II and other extensions, over TCP/IP.
TCP/IP addresses can be assigned via DHCP, per user, or via an internal address pool, or they can
be selected remotely.
Maintains a detailed activity log for accounting, billing, and troubleshooting.
Ability to download image and configuration across routers.
Information About Cisco NM-8AM-V2 and NM-16AM-V2 Network Modules

Security

Username, password, and dial-back security
Multilevel administration password support
CHAP and PAP support
Centralized authentication via AAA
IP device and network filtering
AppleTalk zone and device filtering

Modem Management

The Cisco 2600XM series, Cisco 3600 series, and Cisco 3700 series routers ship with general network management capabilities.
Note The analog modem network module is being submitted for approval worldwide, but because of
For more information on the AT command set used by these modems, please check online at
specific in-country approval processes, approval dates vary. For the latest availability status, please check online at http://www.cisco.com.
http://www.cisco.com.
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Information About Cisco NM-8AM-V2 and NM-16AM-V2 Network Modules

Chat Script

The Cisco NM-8AM-V2 and NM-16AM-V2 network modules support chat script as well as modem cap entries like other Cisco modem modules. There is no need to put a factory reset parameter in the chat script because this will interfere with the modem settings configured internally by the Cisco NM-xAM-V2 firmware. The same applies to the modem cap entry. If a factory reset parameter is included, the parameter may interfere with how the connection speed is collected and the modem may be unreliable in any reports on the speed.
When using the AT&F reset parameter in a chat-script with Cisco NM-8AM-V2 and NM-16AM-V2 network modules, the reset parameter should be used in conjunction with the connect string setting. For example:
AT&F\\v1s0=1
This setting gives a factory reset, a long connect string, and answers after one ring. For more information, refer to the documentation at:
http://www.cisco.com/univercd/cc/td/doc/product/software/ios122/122cgcr/fdial_c/fnsprt2/dafmchat.ht m
When using the &f0 reset parameter in the modem cap entry with Cisco NM-8AM-V2 and NM-16AM-V2 network modules, the reset parameter should be used in conjunction with the connect string setting. For example:
modemcap entry NM-V2-CONEXANT-MAXSPEED-TEST2:MSC=&f0\V1S0=1
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How to Configure the Cisco NM-8AM-V2 and NM-16AM-V2 Network Modules

How to Configure the Cisco NM-8AM-V2 and NM-16AM-V2 Network Modules
To configure the Cisco NM-8AM-V2 and NM-16AM-V2 network modules, perform the tasks listed below:
Configuring the Modems for the Country of Deployment, page 5 (required)
Verifying the Modem Configuration, page 6 (optional)

Configuring the Modems for the Country of Deployment

The Cisco NM-8AM-V2 and NM-16AM-V2 network modules are designed to customize their settings to the country in which they are deployed. To configure a modem for the country of deployment, perform this configuration task.
SUMMARY STEPS
DETAILED STEPS
Command or Action Purpose
Step 1
Step 2
Step 3
Step 4
enable
Example:
Router> enable
configure terminal
Example:
Router# configure terminal
modem country smart_acf country-name
Example:
Router(config)# modem country smart_acf usa
end
1. enable
2. configure terminal
3. modem country smart_acf country-name
4. end
Enables privileged EXEC mode.
Enter your password if prompted.
Enters global configuration mode.
Sets the modem firmware to use settings for the country of deployment. See the table of country names in the “modem
country smart_acf” section on page 10.
Exits global configuration mode and returns to privileged EXEC mode.
Example:
Router(config)# end
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Verifying the Modem Configuration

Perform the following tasks to verify the modem configuration.
SUMMARY STEPS
1. enable
2. show modem version
3. debug modem
4. show modem version
5. exit
DETAILED STEPS
Command or Action Purpose
Step 1
Step 2
enable
Example:
Router> enable
show modem version
Cisco NM-8AM-V2 and NM-16AM-V2 Analog Modem Network Modules with V.92
Enables privileged EXEC mode.
Enter your password if prompted.
Displays the modem firmware version and datapump version.
Example:
Router# show modem version
Step 3
debug modem
Example:
Router# debug modem
Step 4
show modem version
Example:
Router# show modem version
Step 5
exit
Router# exit

Troubleshooting Tips

Use the following debug commands to troubleshoot the modem:
debug async state
debug dialer
debug dialer forwarding
debug dialer map
debug dialer packets
Displays the modem events and state transitions.
Displays the modem firmware version, the datapump version, and the firmware log.
Exits privileged EXEC mode.
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How to Configure the Cisco NM-8AM-V2 and NM-16AM-V2 Network Modules
debug modem
debug ppp events
debug ppp forwarding
debug ppp negotiation
debug ppp packet
Use the debug modem and debug dialer commands to troubleshoot the Cisco NM-8AM-V2 and NM-16AM-V2 network modules.
Router# debug modem Router# debug dialer Router# ping 10.1.1.1
Type escape sequence to abort. Sending 5, 100-byte ICMP Echos to 10.1.1.1, timeout is 2 seconds:
*Jul 27 05:40:24.524 EST: As33 DDR: place call *Jul 27 05:40:24.524 EST: As33 DDR: Dialing cause ip (s=10.1.1.1, d=10.1.1.1) *Jul 27 05:40:24.524 EST: As33 DDR: Attempting to dial 102 *Jul 27 05:40:24.524 EST: CHAT33: Attempting async line dialer script *Jul 27 05:40:24.524 EST: CHAT33: Dialing using Modem script: dial & System script: none *Jul 27 05:40:24.524 EST: CHAT33: process started *Jul 27 05:40:24.524 EST: CHAT33: Asserting DTR *Jul 27 05:40:24.524 EST: CHAT33: Chat script dial started *Jul 27 05:40:24.524 EST: Modem 1/0 ACF: CMD DTR set high *Jul 27 05:40:24.888 EST: Modem 1/0 ACF: Event: Hook state: Off Hook Dialing.
*Jul 27 05:40:24.888 EST: Modem 1/0 ACF: State: Dialing....
*Jul 27 05:40:45.960 EST: Modem 1/0 ACF: Event: CONNECT V34/LAPM/V42B/33600:TX/33600:RX *Jul 27 05:40:45.960 EST: Modem 1/0 ACF: State: Connected *Jul 27 05:40:45.972 EST: CHAT33: Chat script dial finished, status = Success *Jul 27 05:40:45.972 EST: TTY33: no timer type 1 to destroy *Jul 27 05:40:45.972 EST: TTY33: no timer type 0 to destroy *Jul 27 05:40:45.972 EST: TTY33: no timer type 2 to destroy *Jul 27 05:40:45.972 EST: Modem 1/0 ACF: CMD PPP mode active *Jul 27 05:40:47.972 EST: %LINK-3-UPDOWN: Interface Async33, changed state to up *Jul 27 05:40:47.972 EST: As33 DDR: Dialer statechange to up *Jul 27 05:40:47.972 EST: As33 DDR: Dialer call has been placed *Jul 27 05:40:47.972 EST: Modem 1/0 ACF: CMD PPP escape maps set: TX map=00000000 RX map=FFFFFFFF *Jul 27 05:40:48.112 EST: Modem 1/0 ACF: CMD PPP escape maps set: TX map=00000000 RX map=000A0000 *Jul 27 05:40:48.212 EST: As33 DDR: dialer protocol up *Jul 27 05:40:48.972 EST: %LINEPROTO-5-UPDOWN: Line protocol on Interface Async33, changed state to up
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Configuration Examples for Cisco NM-8AM-V2 and NM-16AM-V2 Network Modules

Configuration Examples for Cisco NM-8AM-V2 and NM-16AM-V2 Network Modules

Example of the modem country smart_acf Command

The following example shows the usage of the modem country smart_acf command:
Router# config terminal Enter configuration commands, one per line. End with CNTL/Z. Router(config)# modem country smart_acf usa Router(config)# end

Additional References

The following sections provide references related to Cisco NM-8AM-V2 and NM-16AM-V2 network modules.

Related Documents

Related Topic Document Title
AT Commands AT Command Set and Register Summary for V.90 WIC-1AM and
WIC-2AM Analog Modem WAN Interface Cards
NM-8AM or NM-16AM Analog Modem Module Configuration
Data Sheet on Network Modules Integrated V.92 Analog Modem Network Modules for Cisco 2600
Configuring Dialin with the NM-8AM or NM-16AM Analog Modem Module
Series, 3660, and 3700 Series Routers

Standards

Standards Title
No new or modified standards are supported by this feature, and support for existing standards has not been modified by this feature.
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MIBs

MIBs MIBs Link
No new or modified MIBs are supported by this feature, and support for existing MIBs has not been modified by this feature.
To locate and download MIBs for selected platforms, Cisco IOS releases, and feature sets, use Cisco MIB Locator found at the following URL:
http://www.cisco.com/go/mibs

RFCs

RFCs Title
No new or modified RFCs are supported by this feature, and support for existing RFCs has not been modified by this feature.

Command Reference

Technical Assistance

Description Link
Technical Assistance Center (TAC) home page, containing 30,000 pages of searchable technical content, including links to products, technologies, solutions, technical tips, and tools. Registered Cisco.com users can log in from this page to access even more content.
http://www.cisco.com/public/support/tac/home.shtml
Command Reference
This section documents modified commands only.
modem country smart_acf
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modem country smart_acf

modem country smart_acf
To customize the modem firmware behavior according to the country of deployment, use the modem country smart_acf command in global configuration mode. To set the default value, use the no form of
this command.
modem country smart_acf country-name
no modem country smart_acf country-name
Cisco NM-8AM-V2 and NM-16AM-V2 Analog Modem Network Modules with V.92
Syntax Description
Defaults United States and Canada
Command Modes Global configuration
Command History
Usage Guidelines Use this command to set the modem for use in a specific country. When a country name is specified, the
country-name Name of the country. For valid argument values, see the table in the “Usage
Guidelines” section.
Release Modification
12.3(4)XD This command was introduced.
12.3(7)T This command was integrated in Cisco IOS Release 12.3(7)T on Cisco 2600 series and Cisco 3700 series routers.
firmware customizes the modem for use in the country where it is deployed. The following table includes valid values for the country-name argument and the country or countries associated with each argument value.
Valid Values for the country-name Argument Country or Countries Where Located
argentina Argentina
australia Australia
austria Austria
belgium Belgium and Luxemburg
brazil Brazil
bulgaria Bulgaria
china China
croatia Croatia
czech Czechoslovakia
denmark Denmark and Iceland
finland Finland
france France
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Valid Values for the country-name Argument Country or Countries Where Located
germany Germany
greece Greece
hongkong Hong Kong
hungary Hungary
india India
ireland Ireland
israel Israel
italy Italy
japan Japan
jordan Jordan
korea Korea
malaysia Malaysia
mexico Mexico
morocco Morocco
netherlands Netherlands
newzealand New Zealand
norway Norway
poland Poland
portugal Portugal
romania Romania
russia Russia
safrica South Africa
singapore Singapore
slovenia Slovenia
spain Spain
sweden Sweden
switzerland Switzerland
taiwan Taiwan and Peru
thailand Thailand
turkey Turkey
uae United Arab Emirates
uk United Kingdom
usa United States and Canada
modem country smart_acf
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modem country smart_acf
Examples The following example sets the modem for use in the United States and Canada:
Router# config terminal Enter configuration commands, one per line. End with CNTL/Z. Router(config)# modem country smart_acf usa
Related Commands Command Description
show modem version Displays the software version and the crash log of the modem.
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Glossary

DHCP—Dynamic Host Configuration Protocol.
MARS— modular access routers family of routers.
Note Refer to Internetworking Terms and Acronyms for terms not included in this glossary.
Glossary
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