Cisco MCS 7825 Series, MCS 7835 Series, MCS 7845 Series, Unified Videoconferencing Manager Installation Manual

Installation Guide for Cisco Unified
Videoconferencing Manager

Release 5.5
March 2008

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Text Part Number: OL-14925-01

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Installation Guide for Cisco Unified Videoconferencing Manager Release 5.5

© 2008 Cisco Systems, Inc. All rights reserved.

CONTENTS

CHAPTER

1 Installing Cisco Unified Videoconferencing Manager 1-1

Pre-installation 1-1

Minimum System Requirements 1-1
Server Operating System 1-2
LDAP Server Types 1-2
Supported Devices 1-2
SNMP Service 1-2
Port Requirements 1-3

How to Install Cisco Unified Videoconferencing Manager 1-4

Installing Cisco Unified Videoconferencing Manager 1-4
Installing Cisco Unified Videoconferencing Desktop 1-5

How to Perform Post-installation Procedures 1-7

Confirming Installation 1-7
Running the Cisco Unified Videoconferencing Manager Service 1-7
Logging in for the First Time 1-8
Obtaining a License 1-8
Changing Server Name and Web Port 1-8

Uninstalling Cisco Unified Videoconferencing Manager 1-9

CHAPTER

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2 Backup and Restore Procedures 2-1

Overview 2-1

How to Perform Backup Procedure 2-2

Backing Up the Database 2-2
Backing Up Configuration Files 2-2
Backing Up Branding and Sound Files 2-3
Backing Up the License 2-3
Backing Up the Internal Gatekeeper Configuration File 2-4

How to Perform Restore Procedure 2-4

Procedure Overview 2-4
Restoring the Database 2-4
Restoring Configuration Files 2-5
Restoring Branding and Sound Files 2-5
Restoring the License 2-5
Restoring the Internal Gatekeeper Configuration File 2-5

Installation Guide for Cisco Unified Videoconferencing Manager Release 5.5

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Contents

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Installing Cisco Unified Videoconferencing
Manager

• Pre-installation, page 1-1

• How to Install Cisco Unified Videoconferencing Manager, page 1-4

• How to Perform Post-installation Procedures, page 1-7

• Uninstalling Cisco Unified Videoconferencing Manager, page 1-9

Pre-installation

Read this section before installing Cisco Unified Videoconferencing Manager.

• Minimum System Requirements, page 1-1

• Server Operating System, page 1-2

• LDAP Server Types, page 1-2

CHAP T ER

1

• Supported Devices, page 1-2

• SNMP Service, page 1-2

• Port Requirements, page 1-3

Minimum System Requirements

Cisco Unified Videoconferencing Manager must be installed on one of the following Cisco MCS server
models:

• Cisco MCS 7825 Series

–

MCS-7825-H2

–

MCS-7825-I2

–

MCS-7825-H3

–

MCS-7825-I3

• Cisco MCS 7835 Series

–

MCS-7835-H2

–

MCS-7835-I2

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Pre-installation

• Cisco MCS 7845 Series

–

MCS-7845-H2

–

MCS-7845-I2

Server Operating System

The Cisco Media Convergence Server (MCS) server operating system is shipped with the Cisco Unified
Videoconferencing Manager software.

For information about downloading the MCS operating system software updates from Cisco.com, refer
to the Release Notes for Cisco Unified Videoconferencing Manager Release 5.5.

LDAP Server Types

Cisco Unified Videoconferencing Manager supports Microsoft Active Directory 2000 and 2003.

Chapter 1 Installing Cisco Unified Videoconferencing Manager

Supported Devices

Cisco Unified Videoconferencing Manager supports the following devices:

• Cisco IOS H.323 Gatekeeper

• Cisco Unified Communications Manager

• Broadsoft IPCentrix

• Cisco Unified Videoconferencing 3500 MCU versions 4.4 and 5.5

• Cisco Gateway versions 5.5

• Cisco Unified Videoconferencing Desktop component version 5.5

• Management for the following SONY endpoints: PCS 1, PCS 11, PCS 1600, TL30, TL50, G50, and

G70

SNMP Service

Install the Microsoft Windows SNMP service for Cisco Unified Videoconferencing Manager.

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Chapter 1 Installing Cisco Unified Videoconferencing Manager

Port Requirements

Table 1-1 shows the required ports for Cisco Unified Videoconferencing Manager. Make sure all

required ports are available.

Protocol Ports Type Direction Purpose Destination

Cisco Unified Videoconferencing Manager Server Ports

HTTP 80 TCP In from Web Web UI access and Web Service

XML 3336 TCP In from Desktop Cisco Unified Videoconferencing

Internal

8011 TCP In from Web Web UI access. Disabled by
gatekeeper
HTTP

Database

3306 TCP Local database
connection

SNMP 161 UDP In from Resource

FTP 21 TCP In from Network

XML 3271 TCP Local connection Resource Manager connects to the

MCU Ports

HTTP 80 TCP In from Web Web UI access MCU

XML 3336 TCP In from Resource

XML 3337 TCP In from another MCU or

SNMP 161 UDP In from Resource

Telnet 23 TCP In from Network

Gateway Ports

HTTP 80 TCP In from Web Web UI access gateway

SNMP 161 UDP In from Resource

Telnet 23 TCP In from Network

Table 1-1 Required Ports

connection

Manager and Network
Manager

Manager

Manager

Desktop

Manager and Network
Manager

Manager

Manager and Network
Manager

Manager

Cisco Unified

access

Videoconferencing Manager

Cisco Unified

Manager’s version of MCU Call

Videoconferencing Manager

Control XML API

Cisco Unified

default.

If the internal database is installed,
the application communicates with

Videoconferencing Manager

Cisco Unified
Videoconferencing Manager

the database using port 3306.

Configuration/

Status

Cisco Unified
Videoconferencing Manager

Log retrieval Cisco Unified

Videoconferencing Manager

Cisco Unified

XML API interface of the internal

Videoconferencing Manager

gatekeeper

MCU Call Control XML API MCU

MCU Cascade XML API MCU

Configuration/Status MCU

Log retrieval and advanced

MCU

commands

Configuration/Status gateway

Log retrieval and advanced

gateway

commands

Pre-installation

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Chapter 1 Installing Cisco Unified Videoconferencing Manager

How to Install Cisco Unified Videoconferencing Manager

How to Install Cisco Unified Videoconferencing Manager

During Cisco Unified Videoconferencing Manager installation Resource Manager and Network
Manager components are installed. The Desktop component of Cisco Unified Videoconferencing
Manager is installed separately.

• Installing Cisco Unified Videoconferencing Manager, page 1-4

• Installing Cisco Unified Videoconferencing Desktop, page 1-5

Installing Cisco Unified Videoconferencing Manager

Procedure

Step 1 Click the Cisco_Unified_Videoconferencing_Manager installer to start the installation wizard.

Step 2 Click Next in the Introduction window.

Step 3 Read and accept the license agreement in the License Agreement window, and then click Next.

Step 4 In the Installation Type window, leave the default option and click Next.

In the User Provisioning window, choose a user provisioning option. There are three available options:

–

No integration with Directory Server

–

Directory Server

–

Directory Server with Single Sign On (SSO) enabled.

Step 5 Click Next.

Step 6 Enter the host name URL and Web server port number used by the application in the Server Information

window.

Make sure that the Web server port is not in use by another application, and then click Next.

Step 7 Enter mail server information in the Outgoing Mail Server Information window. To confirm that the

e-mail server is functioning, enter an e-mail address. If the e-mail server is functioning correctly, you
receive a test e-mail.

Note If SMTP server fields are left blank, e-mail messages are not sent.

Step 8 Create an administrator account for accessing the application in the Account Login Information window.

With this account, you can access Cisco Unified Videoconferencing Manager.

Step 9 Review the installation summary in the Pre-installation Summary window, and then click Install to

proceed with the installation.

Note Do not interrupt the installation. After starting the Cisco Unified Videoconferencing Manager service

allow several minutes for server initialization before logging in to the web-user interface.

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Chapter 1 Installing Cisco Unified Videoconferencing Manager

How to Install Cisco Unified Videoconferencing Manager

Installing Cisco Unified Videoconferencing Desktop

During the installation you perform a basic Desktop configuration by defining servers which Desktop
uses. Follow recommendations in this section to configure Desktop correctly:

• In a single Cisco Unified Videoconferencing 3545 MCU deployment, use the same gatekeeper as

Cisco Unified Videoconferencing 3545 MCU is configured to use. If you install Cisco Unified
Videoconferencing Manager as a part of your deployment, specify the Cisco Unified
Videoconferencing Manager internal gatekeeper.

• In a multiple Cisco Unified Videoconferencing 3545 MCU deployment, you must use Cisco Unified

Videoconferencing Manager as your meeting control server. In a single Cisco Unified
Videoconferencing 3545 MCU deployment, you can use either Cisco Unified
Videoconferencing 3545 MCU or Cisco Unified Videoconferencing Manager.

• The default Desktop web server port is 80, but if it is used by another application, the installer

detects it and prompts you to specify a different port.
If you wish to use HTTPs protocol for security, you must configure the Desktop web server port to
443 after the installation is complete.

The Desktop serial key is required for the installation and operation of the Desktop and is not included
in this package. For more information about obtaining the serial key, refer to the License Fulfillment

Instructions for Cisco Unified Videoconferencing Manager.

Procedure

Step 1 Insert the product CD-ROM.

Step 2 In the CD menu, choose Install Cisco Unified Videoconferencing Desktop Server

-or-

In the Windows folder on the product CD-ROM, double-click setup.exe file to launch the installer.

Step 3 In the Choose Setup Language window, choose the installation language and click OK.

Step 4 In the Welcome window, click Next.

Step 5 In the License Agreement window, read the agreement, choose I accept the terms in the license

agreement, and then click Next.

Step 6 In the Customer Information window, enter information for software registration, choose the user access

option for Desktop, and then click Next.

Step 7 In the Cisco Unified Videoconferencing Desktop Desktop Serial Key window, enter the Desktop key

number, and click Next.

Step 8 In the Custom Setup window, define which Desktop components to install on this server, specify the

installation location, and then click Next.

Note

The default directory for Cisco Unified Videoconferencing Streaming Server installation in
version 5.5. is C:\Program Files\Darwin Streaming Server.
For a single server installation, install both components.

Step 9 In the Cisco Unified Videoconferencing Desktop Network Configuration window, configure the Desktop

Network Interface and Desktop web server port, and click Next.

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How to Install Cisco Unified Videoconferencing Manager

Step 10 In the Configure Servers window, configure server settings:

a. Enter the IP address of your gatekeeper in the Gatekeeper IP address field.

b. Enter the server’s NIC IP address in the IP address field under Use Cisco Unified

Videoconferencing Manager for moderation.

Alternatively, choose Do not enable moderation to work without a meeting control server in a
multiple Cisco Unified Videoconferencing 3545 MCU deployment. If you use Cisco Unified
Videoconferencing Manager as your meeting control server, enter the Cisco Unified
Videoconferencing Manager IP address in the IP address of Cisco IOS H.323 Gatekeeper field
so that Desktop uses the Cisco Unified Videoconferencing Manager internal gatekeeper.

Note You must use the specific IP addresses, not loopback addresses.

Step 11 In the Configure Streaming window, choose a server to manage streaming:

a. When your deployment includes multiple Desktop servers, you must define which one of your

Desktop servers is enabled for streaming.

Choose This Cisco Unified Videoconferencing Desktop will be used to manage streaming
services to define the Desktop server that you are currently configuring as the Desktop server
that is enabled for streaming.

Chapter 1 Installing Cisco Unified Videoconferencing Manager

Note We recommend that you choose only one Desktop server to be a streaming server.

If you install the Cisco Unified Videoconferencing Streaming Server on a separate server, type
the IP address of that server in the Darwin Streaming Server IP address field.

b. When your deployment includes multiple Desktop servers, and you do not want to define the

Desktop server that you are currently configuring as the Desktop server that is enabled for
streaming, choose Use an alternative Cisco Unified Videoconferencing Desktop to manage
streaming services.

Type the Fully Qualified Domain Name (FQDN) of the Desktop server that is enabled for
streaming in the Server URL field.

c. Choose Disable streaming for this Cisco Unified Videoconferencing Desktop to disable

streaming for the Desktop server that you are currently configuring.

Step 12 In the Cisco Unified Videoconferencing Desktop Hostname Configuration window, specify the

hostname of the server that clients should use to connect to the Desktop.

Note Make sure that you specify the hostname that clients can resolve.

Step 13 In the Ready to Install the Program window, click Install.

Step 14 Click Finish.

Step 15 After installation is completed, verify that the Desktop server is operational:

a. Access the Desktop Server Administration interface by connecting to the following URL:

http://<SERVERFQDN:PORT>/cuvm/admin

b. Log in using the default user name (admin) and password (admin).

c. Open the Status tab of the Desktop Server Administration interface, and verify that all four

types of servers are connected.

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Chapter 1 Installing Cisco Unified Videoconferencing Manager

How to Perform Post-installation Procedures

Note The light next to each link indicates whether or not the connection to the target server or

registration with the Gatekeeper is successful. When the light is red, a tooltip containing
error details is available. Click the red light to view further error information.

Step 16 Remove the product CD-ROM.

How to Perform Post-installation Procedures

• Confirming Installation, page 1-7

• Running the Cisco Unified Videoconferencing Manager Service, page 1-7

• Logging in for the First Time, page 1-8

• Obtaining a License, page 1-8

• Changing Server Name and Web Port, page 1-8

Confirming Installation

To confirm that installation is successful, wait 2-3 minutes for server initialization and then go to

http://host-URL:port-number

window appears.

. After successful system initialization, the Resource Manager login

Running the Cisco Unified Videoconferencing Manager Service

Cisco Unified Videoconferencing Manager is installed as a Windows Service on your server.
Cisco Unified Videoconferencing Manager automatically starts when the server is started.

Go to Start > Settings > Control Panel > Administrative Tools > Services and find the list of
Cisco Unified Videoconferencing Manager related services. The following services are installed:

• Cisco Unified Videoconferencing Manager—The service that Resource Manager and Network

Manager run on. This is started automatically.

• Cisco SipServer—The service for the SIP User agent included with Resource Manager for SIP call

control. This is started automatically.

• Cisco Unified MeetingPlace H.323 Gatekeeper - The service that the internal gatekeeper runs on.

This is started automatically.

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How to Perform Post-installation Procedures

Logging in for the First Time

Procedure

Step 1 Access either Resource Manager or Network Manager login windows from the Start menu of the local

server.

Step 2 Log in to Resource Manager for the first time.

The User Provisioning window opens.

Step 3 (Optional) Enable directory integration to synchronize user records from a Directory Server.

For further information, see the Configuration Guide for Cisco Unified Videoconferencing Manager.

Obtaining a License

At the end of the installation process, a temporary license is automatically installed. This license is valid
for 30 days. To obtain an Cisco Unified Videoconferencing Manager license, perform a procedure
described in the License Fulfillment Instructions for Cisco Unified Videoconferencing Manager.

Chapter 1 Installing Cisco Unified Videoconferencing Manager

Changing Server Name and Web Port

This section describes how to change the Web port after installation.

Procedure

Step 1 After installation, go to

\JBOSS_DIR\server\default\deploy\jbossweb-tomcat55.sar\server.xml

and modify the following entry in bold:

<Connector port="80" address="${jboss.bind.address}"

maxThreads="250" strategy="ms"

emptySessionPath="true"
enableLookups="false" redirectPort="8443"

connectionTimeout="20000"

Step 2 Go to the \JBOSS_DIR\bin\vcs-config.xml file and modify the following entry:

<host-url>http://server_URL:port_number</host-url>

\JBOSS_DIR is the default JBOSS home directory path.

The default path is C:\Program Files\Cisco\Unified Videoconferencing Manager\CUVCMRM\jboss.

maxHttpHeaderSize="8192"

acceptCount="100"

disableUploadTimeout="true"/>

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Chapter 1 Installing Cisco Unified Videoconferencing Manager

Uninstalling Cisco Unified Videoconferencing Manager

Uninstalling Cisco Unified Videoconferencing Manager

If you uninstall Cisco Unified Videoconferencing Manager, the database that Cisco Unified
Videoconferencing Manager uses is removed from either the database server.

Procedure

Step 1 Choose Start > Programs > Cisco > Cisco Unified Videoconferencing Manager > Uninstall

Cisco Unified Videoconferencing Manager

–or–

Step 2 Choose Control Panel > Add/Remove Programs >Cisco Unified Videoconferencing Manager >

Uninstall Program.

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Uninstalling Cisco Unified Videoconferencing Manager

Chapter 1 Installing Cisco Unified Videoconferencing Manager

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Overview

CHAP T ER

2

Backup and Restore Procedures

This section is intended to assist system administrators to back up and restore the Cisco Unified
Videoconferencing Manager database and configuration files.

• Overview, page 2-1

• How to Perform Backup Procedure, page 2-2

• How to Perform Restore Procedure, page 2-4

There are many reasons for performing system backups on a regular basis. While it is usually assumed
that backups are necessary only in cases of disk crashes or other physical disasters, most such cases are
application-related. For example:

• User mistakes

• Application bugs

• Power failure

• Disk corruption

• Any other kind of physical disaster

To restore Cisco Unified Videoconferencing Manager data, stop the Cisco Unified Videoconferencing
Manager service before restoring the database, configuration files, branding and sound files. Restart the
Cisco Unified Videoconferencing Manager service after restoration is complete.

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How to Perform Backup Procedure

How to Perform Backup Procedure

• Backing Up the Database, page 2-2

• Backing Up Configuration Files, page 2-2

• Backing Up Branding and Sound Files, page 2-3

• Backing Up the License, page 2-3

• Backing Up the Internal Gatekeeper Configuration File, page 2-4

Backing Up the Database

The database backup procedure supports MySQL database version 4.0.21. This section describes how to
back up MySQL database version 4.0.21.

Procedure

Step 1 Open a DOS window and modify the current directory so that the default path points to the MySQL bin

directory.

Chapter 2 Backup and Restore Procedures

The default MySQL installation path is:

C:\Program Files\MySQl\mysql-4.0.21-win\bin

Step 2 Run the following DOS command to dump the contents of the MySQL database to a file called mydump:

mysqldump -u root --all-databases --add-drop-table --single-transaction > mydump

where

• -u root indicates that the user account “root” is used to run this command. “Root” is the default

administrator created during MySQL installation.

• --all-databases means that all databases are to be backed up.

• --add-drop-table ensures that drop table SQL statements are generated for every dumped table.

• --single-transaction ensures that you do not need to stop the MySQL service when you back up the

database.

• By default, you do not need to provide a password for local “root” login. However, if you change

the root user password, you should add the text “-p password” to the command line. For example:

mysqldump -u root -p rootpassword --all- databases --add-drop-table --single-transaction >mydump

Step 3 Save the mydump file to a safe location.

Backing Up Configuration Files

This section describes how to back up the following files by copying them to a different physical
location:

• Database Connectivity Property File, page 2-3

• Configuration Files, page 2-3

• LDAP Configuration Files, page 2-3

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Chapter 2 Backup and Restore Procedures

• Network Manager Configuration Files, page 2-3

• Backing Up Branding and Sound Files, page 2-3

Database Connectivity Property File

Place the mysql-ds.xml file under C:\Program Files\Cisco\Unified Videoconferencing
Manager\CUVCMRM\jboss\server\default\deploy.

Note This is the default JBOSS_HOME directory for Cisco Unified Videoconferencing Manager version 5.1.

For older versions, the JBOSS_HOME directory may be different.

Configuration Files

Backup the following configuration files from C:\Program Files\Cisco\Unified Videoconferencing
Manager\CUVCMRM\jboss\bin:

vcs-cdr-config.xml

How to Perform Backup Procedure

vsc-config.xml

vcs-core.properties

vnex.properties

LDAP Configuration Files

Place the following files under the C:\Program Files\Cisco\Unified Videoconferencing
Manager\CUVCMRM\jboss\bin\configFiles directory:

• All files (if any) under this directory.

Network Manager Configuration Files

Place the following under the C:\Program Files\Cisco\Unified Videoconferencing
Manager\CUVCMRM\jboss\server\default\deploy\vcs.ear\cuvcmnm.war\WEB-INF\classes\ directory:

• adminconfig folder

• config folder

Backing Up Branding and Sound Files

Back up all files (if any) located under the C:\Program Files\Cisco\Unified Videoconferencing
Manager\CUVCMRM\jboss\server\default\deploy\branding.war\image directory to a different physical
location.

Backing Up the License

Go to My Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Cisco > Resource Manager > 4.0
component of CUVC-M\4.0" directory, and save the value under “license”.

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How to Perform Restore Procedure

Backing Up the Internal Gatekeeper Configuration File

Go to the Web interface of the internal gatekeeper on port 8011 and click Export to save the
configuration files of the internal gatekeeper.

How to Perform Restore Procedure

This section describes how to restore Cisco Unified Videoconferencing Manager data. This section
includes the following topics:

• Procedure Overview, page 2-4

• Restoring the Database, page 2-4

• Restoring Configuration Files, page 2-5

• Restoring Branding and Sound Files, page 2-5

• Restoring the License, page 2-5

• Restoring the Internal Gatekeeper Configuration File, page 2-5

Chapter 2 Backup and Restore Procedures

Procedure Overview

The restoring procedure includes the following stages:

• Stop the Cisco Unified Videoconferencing Manager service

–

Go to Control Panel > Administrative Tools > Services.

–

Find the service named “Cisco Unified Videoconferencing Manager” and stop it.

• Restore the database—see the Restoring the Database, page 2-4.

• Restore the configuration files—see the Restoring Configuration Files, page 2-5.

• Restore the Branding and Sound Files—see the Restoring Branding and Sound Files, page 2-5.

• Restore the License Files—see the Restoring the License, page 2-5.

• Start the Cisco Unified Videoconferencing Manager service.

Restoring the Database

The database backup procedure supports MySQL database version 4.0.21. This section describes how to
restore MySQL database version 4.0.21.

Procedure

Step 1 Open a DOS window and modify the current directory so that the default path points to the MySQL bin

directory.

The default MySQL installation path is:

C:\Program Files\MySQl\mysql-4.0.21-win\bin.

Step 2 Copy the mydump file to this directory where mydump is the name of the database backup file.

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Chapter 2 Backup and Restore Procedures

Step 3 In the DOS window, enter the “mysql -u root” command to access the MySQL database command line

user interface.

The command link prompt changes to mysql>.

Step 4 Run the following command to restore the content that has been dumped into the backup file to the

database:

mysql> source mydump

Step 5 Run the following command to exit the MySQL command line window:

mysql > exit

Restoring Configuration Files

Restore the configuration files listed in the Backing Up Configuration Files, page 2-2.

Restoring Branding and Sound Files

How to Perform Restore Procedure

Refer to the Backing Up Branding and Sound Files, page 2-3.

Restoring the License

Go to Start > Programs > Cisco > Cisco Unified Videoconferencing Manager > Update License, and
enter the backup license.

Restoring the Internal Gatekeeper Configuration File

Go to the Web interface of the internal gatekeeper on port 8011 and click Import to import the
configuration backup of the internal gatekeeper.

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How to Perform Restore Procedure

Chapter 2 Backup and Restore Procedures

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