Cisco M20, M10 User Manual
user guide
User Guide
Table of Contents
Contents
Chapter 1: Valet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Chapter 2: Cisco Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Chapter 3: Advanced Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Appendix A: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Appendix B: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
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User Guide
Chapter 1: Valet
Chapter 1: Valet
Thank you for choosing a Cisco Valet wireless hotspot. This Quick Reference Guide covers both the Valet and Valet Plus models.
Valet will be used as a general reference to both models and all details in this Quick Reference Guide apply to both models
unless Valet Plus is noted.
Top
LEDs (1-4) light up once the Valet is connected
to a device using a network (Ethernet) cable. The
LED flashes when there is activity over that port.
Valet Plus lights up green when connected to a device
at gigabit speed or blue when connected to a device at
10/100 speed.
The Wi-Fi Protected Setup Button doesn’t need to be
used if you use the Easy Setup Key to connect devices to
your network.
If you have client devices, such as wireless adapters, that
support Wi-Fi Protected Setup™, then you can use the Wi-Fi
Protected Setup button to automatically configure wireless
security for your wireless network(s).
To use Wi-Fi Protected Setup, refer to “Wi-Fi Protected
Setup” on page 21.
The Power LED lights up when the Valet
is powered on. It is normal for this to flash
during startup.
The Internet LED lights up when connected
to the Internet and flashes to indicate activity.
Valet Plus lights up green when connected to a
device at gigabit speed or blue when connected to
a device at 10/100 speed.
The Wireless LED lights up when wireless is on. It
flashes when the Valet sends or receives data over
the wireless network.
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Back
The Internet Port connects to the network (Ethernet)
cable from your Internet connection. In most cases
you will be connecting one end of the network cable
to the Ethernet port on your cable or DSL modem and
the other end to the Internet port on your Valet.
Chapter 1: Valet
The Power Port connects the
power adapter.
The Reset Button resets the Valet to its
factory default settings when held for
approximately ten seconds.
Ethernet Ports connect the Valet to computers or
other devices that have Ethernet ports such as gaming
consoles, HDTVs, Blu-ray disc players, or printers using
network (Ethernet) cables.
Easy Setup Key
The Easy Setup Key is used to install
the Cisco Connect software on your
computer(s). Be sure to store it in
a safe place so that you can add
additional computers in the future.
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Chapter 1: Valet
Horizontal Placement
The Valet has four rubber feet on its bottom panel. Place
the Valet on a level surface near an electrical outlet.
Wall-Mounting Placement
The Valet has two wall-mount slots on its bottom panel.
The distance between the slots is 152 mm.
Two screws are needed to mount the Valet.
Suggested Mounting Hardware
2.5-3.0 mm
Follow these instructions:
1. Determine where you want to mount the Valet. Make
sure that the wall you use is smooth, flat, dry, and
sturdy. Also make sure the location is within reach of
an electrical outlet.
2. Drill two holes into the wall. Make sure the holes are
152 mm apart.
3. Insert a screw into each hole and leave 3 mm of its
head exposed.
4. Position the Valet so the wall-mount slots line up with
the two screws.
5. Place the wall-mount slots over the screws and slide
the Valet down until the screws fit snugly into the
wall-mount slots.
4-5 mm 1-1.5 mm
NOTE: Cisco is not responsible for damages
incurred by unsecured wall-mounting hardware.
Wall-Mounting Template
152 mm
Print this page at 100% size.
Cut along the dotted line, and place on the wall to drill precise spacing.
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DVD/CD-RW Drive (E:) Linksys
Router Setup
Always do this for software and games:
Install or run program
General options
Connect to your Cisco Valet
Published by Cisco Consumer Products LLC
Open folder to view files
using Windows Explorer
Chapter 2: Cisco Connect
Chapter 2: Cisco Connect
During installation, the setup software installs the Cisco
Connect software on your computer. Cisco Connect offers
options to connect additional computers or devices to
your Valet and allows you to modify the Valet’s settings.
Installation
To install the Valet:
1. Insert the Easy Setup Key into a USB port on your
computer.
Insert Easy Setup Key
2. Click Connect to your Cisco Valet.
Windows XP
a. Go to Start > My Computer and select Easy Setup
Key.
b. Double-click Connect.exe.
Mac OS X
a. Double-click the USB drive on your desktop.
b. Double-click Connect.
3. Read the Software End User License Agreement.
To accept the agreement and continue with the
installation, click Next.
License Agreement
4. The connection steps are displayed.
AutoPlay
Always do this for software and games:
Install or run program
General options
Set AutoPlay defaults in Control Panel
Connect to your Cisco Valet
If you do not see this, open the Easy Setup Key folder
and double-click Connect. To do so, perform the
following steps for your specific operating system:
Windows 7
a. Go to Start > Computer.
b. Double-click Easy Setup Key in the list of available
drives.
c. Double-click Connect.exe.
Windows Vista
a. Go to Start > Computer.
b. Double-click Easy Setup Key in the list of available
drives.
c. Double-click Connect.exe.
Connect your Cisco
Connect to your Cisco Valet
Published by Cisco Consumer Products LLC
Open folder to view files
using Windows Explorer
Speed up my system
using Windows ReadyBoost
Connection Overview
a. Plug the power cord into the Power port on the
back of the Valet.
Internet Ethernet4 3 2 1 Reset
Connect to Power Port
12VDC
Power
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Chapter 2: Cisco Connect
b. Plug the power adapter into an electrical outlet.
Connect to Electrical Outlet
c. Plug one end of a network cable into the yellow
port labeled Internet on the back of the Valet.
The other end of the network cable should plug in
to your broadband modem or existing gateway/
router. Click Next.
12VDC
12VDC
Internet Ethernet4 3 2 1 Reset
Power
Power
6. When you see the Congratulations screen, your
computer is connected to the Internet. Remove your
Easy Setup Key and keep it in a safe place. You can use
it to connect additional computers to your Valet’s local
network. Click OK.
Installation is Complete
NOTE: If you have any trouble during the
installation process, refer to the FAQs in
the setup software or use a computer
with an active Internet connection to visit
www.thevalet.com/support.
Connect Network Cable
NOTE: You can view detailed connection steps
by clicking
in the setup software.
5. Please wait while your Valet is being set up.
Please Wait
Main Menu
The main menu offers four options: Computers and
Devices, Parental Controls, Guest Access, and Valet
Settings. To select an option, click on it.
Main Menu
Local Access versus Guest Access
You can connect computers or devices to your Valet by
giving them local access (Computers and Devices option)
or Guest Access (Guest Access option).
Computers and devices with local access will have
access to the Internet and to other devices on your local
network, including shared computers and printers which
are connected to the Valet. Local access can be given to a
wired or wireless device. Refer to “Computers and Other
Devices” on page 6 for more information.
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Chapter 2: Cisco Connect
Guest Access allows you to provide guests visiting your
home with Internet access. Your guests will not have
access to your other computers or personal data. Provide
your guest with the Guest Network name and password.
Guest computers must connect to your network using
a wireless network connection. Refer to “Main Menu –
Guest Access” on page 6 and “Guest Access Settings” on
page 11 for more information.
The following diagram shows a typical example of how
local access and guest access are used in the same home.
Guest Access versus Local Access Diagram
Internet
Printer
Modem
Valet
Guest Laptop
Family Laptop
NOTE: Guest Access provides Internet access
only; it does not provide access to your local
network and its resources or your personal
information. For example, the guest computer
cannot print to a printer on the local network
or access files on a computer on the local
network. Guest access helps minimize exposure
of your local network and your family’s private
information.
Guests can connect to x-guest using the password
xyz When a guest wants Internet access in your home,
have the guest do the following:
1. Connect to the wireless guest network, which is the
name of your wireless network followed by -guest.
2. Open a web browser.
3. On the login screen, enter the guest access password
and click Login.
Change To disable guest access or change settings, click
Change and go to “Guest Access Settings” on page 11.
Main Menu – Valet Settings
Use this option to personalize the Valet’s settings.
Guest Access (Internet Access Only)
Local Access
Main Menu – Computers and Devices
Use this option to connect other computers or devices to
your Valet’s local network, one at a time.
There is(are) x device(s) connected to your Valet The
number of devices connected to the Valet is displayed.
Add device To connect another computer or device to
the Valet, click Add device and go to “Computers and
Other Devices” on page 6.
Main Menu – Parental Controls
Parental controls restrict Internet access for up to five
computers. For the computers you select, you can block or
limit Internet access to specific times. You can also block
specific websites.
Parental controls restrictions are being applied to x
device(s) The number of devices with parental controls
restrictions is displayed.
Valet name is x The name of the Valet is displayed.
Safe Web Surfing Displays the on/off status of the Safe
Web Surfing option.
Change To change settings, click Change and go to
“Valet Settings” on page 12.
Computers and Other Devices
The computers or devices you connect will have access to
the Internet and your local network, including computers
or other devices, such as a printer, connected to the Valet.
If you have a guest visiting your home, you can provide
Internet access only (no access to your local network)
through the guest access feature. Refer to “Guest Access
Settings” on page 11 for more information.
Change To enable parental controls or change settings,
click Change and go to “Parental Controls” on page 9.
Computers and Other Devices
Main Menu – Guest Access
The guest network provides Internet access only. To grant
Internet access to friends or family, provide the guest
network name and password displayed on this screen.
Computer Click this option to connect another computer
in your home. Go to “Computer” on page 7.
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Wireless printer Click this option to connect a wireless
printer. Go to “Wireless printer” on page 8.
Other devices Click this option to connect a device that
is not a computer, such as a smartphone or game console.
Go to “Device” on page 9.
Computer
Your Cisco Valet came with an Easy Setup Key. The Easy
Setup Key holds the settings for the Valet. There are three
options available when you choose to add a computer.
• Yes, I have an Easy Setup Key If you already have an
Easy Setup Key, select this option. Click Next and go to
“Connect with the Easy Setup Key” on page 7.
• No, I don’t have an Easy Setup Key — create a new
one now If you want to create or update an Easy
Setup Key, select this option. Click Next and go to
“Update or create an Easy Setup Key” on page 7.
• I want to connect manually using my wireless
settings If you want to connect manually (without an
Easy Setup Key), select this option. Click Next and go
to “Connect without the Easy Setup Key” on page 8.
3. Follow the on-screen instructions to connect that
computer to your Valet.
4. Return to the original computer running the Cisco
Connect software and enter a name that will be used
to identify the device. Click Finish.
Name Your Device
Update or create an Easy Setup Key
1. Insert the Easy Setup Key or your own USB flash drive
into an available USB port on your computer.
Do You Have an Easy Setup Key?
Connect with the Easy Setup Key
1. Insert the Easy Setup Key into an available USB port on
the computer that you want to connect to the Valet.
Connecting Another Computer
2. On that computer, click Connect to your Cisco Valet.
If you do not see this, open the Easy Setup Key folder
and double-click Connect.
Update or Create an Easy Setup Key
2. Please wait while the settings are copied to the Easy
Setup Key.
Copying Files to the Easy Setup Key
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3. Remove the Easy Setup Key and click Close. You can
now use it to connect other computers to the Valet.
Refer to “Connect with the Easy Setup Key” on page 7
to complete the process of adding another computer.
Easy Setup Key Has Been Updated
Connect without the Easy Setup Key
1. Enter the Network name (SSID), Security Key, and
Security Type settings on your wireless device. To print
this information, click Print these settings.
3. Enter a name that will be used to identify this device.
Then click Finish.
Name Your Device
Wireless printer
1. Refer to your printer’s documentation to learn how to
connect it to a wireless network.
2. Enter the Network name (SSID), Security Key, and
Security Type settings on your wireless device. To print
this information, click Print these settings.
Connecting a Device – Wireless Network Settings
2. After connecting your device, click Next.
Waiting for New Device or Computer to Connect to Your Valet
Connecting a Wireless Printer – Wireless Network Settings
3. Wait until your printer connects. On the Connecting a
wireless printer screen, click Next.
4. Enter a name that will be used to easily identify your
printer.
Name Your Printer
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Device
1. Enter the Network name (SSID), Security Key, and
Security Type settings on your wireless device. To print
this information, click Print these settings.
Connecting a Device – Wireless Network Settings
2. After connecting your device, click Next.
Parental Controls
For the computers you select, you can block or limit
Internet access to specific times. You can also block
specific websites.
Parental Controls Password
First-Time Access of Parental Controls
1. The first time you access parental controls, you will
be asked to create a parental controls password.
Complete the following:
• Parental controls password Create a password that
protects access to parental controls.
Waiting for New Device or Computer to Connect to Your Valet
3. Enter a name that will be used to identify the device
and click Finish.
Name Your Device
• Verify password Re-enter the password.
• Secret question Create a secret question and answer
pair. If you forget the password, you can reset it by
correctly answering the secret question. Enter your
question.
• Answer Enter the answer to your secret question.
Click OK to save your settings.
2. Select the computer that you want to set up parental
controls for. Then click OK.
Set Up Parental Controls For
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3. The Parental controls main screen appears.
Manage Parental Controls
You have the following options:
Restrict Internet access on The list of computer(s)
you have selected for parental controls is displayed. To
add, remove, or rename computers on this list, refer to
“Restrict Internet Access List” on page 10. To set up
parental controls on a computer, refer to “Set Up Parental
Controls” on page 10.
Change parental controls password Click this option
to change the password that protects access to parental
controls. Refer to “Change Parental Controls Password”
on page 11.
Restrict Internet Access List
Select the computer whose parental controls you want to
set up. Then click OK.
Remove If there is a computer that should not have
parental controls applied, select the computer and click
Remove.
Rename To give a computer a new name, select the
computer and click Rename, and the Rename the device
screen appears.
Rename the Device
Enter the new name. Then click Rename.
Set Up Parental Controls
To set up parental controls for a computer, follow these
instructions:
1. Select the computer from the Restrict Internet access on
list. (If the computer is not listed, click Add to select
the computer.)
Parental Controls
Add If you want to apply parental controls to additional
computers, click Add, and the Set up parental controls for
screen appears.
Set Up Parental Controls For
Parental Controls
2. The Block Internet access option offers the following:
• Always To always block Internet access, select this
option.
• Specific times To block Internet access during
specific days and times, select this option and set the
schedule:
– School nights Select the appropriate start and
end times.
– Weekends Select the appropriate start and
end times
• Never To never block (always allow) Internet access,
keep the default, Never.
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