Cisco ISB7000, ISB7500 Product Manual
Product Manual
for Cisco IPTV
Receivers
for use with your AT&T U-verse TV service
Supports Models ISB7000 and ISB7500
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3
Contents
Notice for Installers ..........................................................................................................4
IMPORTANT SAFETY INSTRUCTIONS..............................................................................4
Change the Way You Watch TV .......................................................................................6
What’s In the Carton? ......................................................................................................6
Safety First .......................................................................................................................6
Identify Your Receiver with the Serial Number .................................................................6
In This Manual .................................................................................................................. 6
Questions About Your Service. ........................................................................................6
Protecting You and the Environment ................................................................................ 7
Front Panel .......................................................................................................................8
Back Panel .......................................................................................................................9
Connecting the Receiver ................................................................................................10
Connecting to the In-Home Network .............................................................................11
Connections for a High-De nition TV (HDTV) ................................................................12
Connections for a Standard-De nition TV (SDTV) .........................................................13
Connections for a VCR or DVD Recorder .......................................................................14
Connecting an Over-the-Air Converter Box ...................................................................14
Connecting to an HDTV with an HDMI Connector ..........................................................15
Connecting to an HDTV with a DVI Connector ............................................................... 16
Connecting to an HDTV with Component (YPbPr) Connectors ......................................17
Connecting to an SDTV with Component (YPbPr) Connectors ......................................18
Connecting to an SDTV with an S-Video Connector ......................................................19
Connecting to an SDTV with an RCA-Type Connector ..................................................20
Connecting to an SDTV with a Coaxial Cable.................................................................21
Connecting to a Home Theater System with Component (YPbPr) Connectors .............22
Connecting to a Stereo VCR or DVD Recorder (optional) ..............................................23
Troubleshooting .............................................................................................................24
Avoid Screen Burn-In .....................................................................................................24
Frequently Asked Questions ..........................................................................................25
Picture Formats ..............................................................................................................26
Index ..............................................................................................................................27
Compliance Information .................................................................................................29
4
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in accordance
with the manufacturer’s instructions.
8) Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including ampli ers)
that produce heat.
9) Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with
one wider than the other. A grounding-type plug has two
blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided plug
does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point
where they exit from the apparatus.
11) Only use attachments/accessories specified by the
manufacturer.
12)
Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer, or sold with the
apparatus. When a cart is used, use caution when
moving the cart/apparatus combination to avoid injury from
tip-over.
13) Unplug this apparatus during lightning storms or when unused
for long periods of time.
14) Refer all servicing to quali ed service personnel. Servicing
is required when the apparatus has been damaged in any
way, such as a power-supply cord or plug is damaged, liquid
has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
Power Source Warning
A label on this product indicates the correct power source for this
product. Operate this product only from an electrical outlet with
the voltage and frequency indicated on the product label. If you are
uncertain of the type of power supply to your home or business,
consult your service provider or your local power company.
The AC inlet on the unit must remain accessible and operable at
all times.
Ground the Product
WARNING: Avoid electric shock and re hazard! If this
product connects to cable wiring, be sure the cable system
is grounded (earthed). Grounding provides some protection
against voltage surges and built-up static charges.
Protect the Product from Lightning
In addition to disconnecting the AC power from the wall outlet,
disconnect the signal inputs.
Verify the Power Source from the
On/O Power Light
When the on/o power light is not illuminated, the apparatus may
still be connected to the power source. The light may go out when
the apparatus is turned o , regardless of whether it is still plugged
into an AC power source.
Eliminate Power/AC Mains Overloads
WARNING: Avoid electric shock and re hazard! Do
not overload Power/AC mains, outlets, extension cords, or
integral convenience receptacles. For products that require
battery power or other power sources to operate them,
refer to the operating instructions for those products.
IMPORTANT SAFETY INSTRUCTIONS
Notice for Installers
The servicing instructions in this notice are for use by quali ed service personnel only. To reduce the risk of electric shock, do not perform
any servicing other than that contained in the operating instructions, unless you are quali ed to do so.
20080814_Installer800
Note to System Installer
CAUTION: To reduce the risk of electric shock, do not
remove cover (or back). No user-serviceable parts
inside. Refer servicing to qualified service personnel.
WARNING
TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.
For this apparatus, the cable shield/screen shall be grounded
as close as practical to the point of entry of the cable into the
building. For products sold in the US and Canada, this
reminder is provided to call the system installer's attention to
Article 800-93 and Article 800-100 of the NEC (or Canadian
Electrical Code Part 1), which provides guidelines for proper
grounding of the cable shield.
This symbol is intended to alert you that uninsulated voltage
within this product may have sufficient magnitude to cause
electric shock.Therefore, it is dangerous to make any kind of
contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne qu’un contact
avec une pièce interne de ce produit, sous tension et non
isolée, pourrait être suffisant pour provoquer un choc
électrique. Il est donc dangereux d’être en contact avec toute
pièce interne de ce produit.
This symbol is intended to alert you of the presence
of important operating and maintenance (servicing)
instructions in the literature accompanying this product.
Ce symbole a pour but de vous avertir qu’une
documentation importante sur le fonctionnement et
l’entretien accompagne ce produit.
5
Provide Ventilation and
Select a Location
• Remove all packaging material before applying power to the
product.
• Do not place this apparatus on a bed, sofa, rug, or similar
surface.
• Do not place this apparatus on an unstable surface.
• Do not install this apparatus in an enclosure, such as a
bookcase or rack, unless the installation provides proper
ventilation.
• Do not place entertainment devices (such as VCRs or DVDs),
lamps, books, vases with liquids, or other objects on top of
this product.
• Do not block ventilation openings.
Operating Environment
This product is designed for operation indoors with a temperature
range from 32° to 104° F (0° to 40°C). Each product should have
adequate spacing on all sides so that the cooling air vents on the
chassis are not blocked.
Protect from Exposure to Moisture
and Foreign Objects
WARNING: Avoid electric shock and re hazard! Do
not expose this product to dripping or splashing liquids,
rain, or moisture. Objects lled with liquids, such as vases,
should not be placed on this apparatus.
WARNING: Avoid electric shock and fire hazard!
Unplug this product before cleaning. Do not use a liquid
cleaner or an aerosol cleaner. Do not use a magnetic/static
cleaning device (dust remover) to clean this product.
WARNING: Avoid electric shock and re hazard! Never
push objects through the openings in this product. Foreign
objects can cause electrical shorts that can result in electric
shock or re.
Service Warnings
WARNING: Avoid electric shock! Do not open
the cover of this product. Opening or removing the cover
may expose you to dangerous voltages. If you open the
cover, your warranty will be void. This product contains
no user-serviceable parts.
Check Product Safety
Upon completion of any service or repairs to this product, the service
technician must perform safety checks to determine that this product
is in proper operating condition.
Protect the Product When Moving It
Always disconnect the power source when moving the apparatus
or connecting or disconnecting cables.
20110316__IP_NoTuner_Safety
IMPORTANT SAFETY INSTRUCTIONS, continued
6
Change the Way You Watch TV
Welcome to U-verse TV. The ISB7000 and ISB7500 devices, known as U-verse receivers, bring a rich,
new set of interactive services directly to you through your TV and your in-home IP network. The
receiver uses the existing in-home coaxial cable wiring and connects to most entertainment devices.
With Total Home DVR service, you can:
• Record up to four shows at once on a single DVR
• Record and play back your shows in any room from a single DVR
• Pause, fast-forward, and rewind recorded shows on any TV from a single DVR
• Pause your recorded show in one room and pick it up in another
• Play the same recorded show on di erent TVs at the same time and control them separately
• Store up to 233 hours of SD or 65 hours of HD content with our larger-capacity DVR—included
with AT&T U-verse TV U300 and U450 packages
• Program your DVR remotely from your computer or wireless phone
Note: Contact your service provider to nd out if these services are available and to activate the
services.
What’s In the Carton?
In addition to this product manual, the receiver carton contains the following items:
• An ISB7500 Receiver - TV receiver with a 500 GB hard drive that supports high-de nition (HD) and
standard-de nition (SD) video decoding. Supports 480i, 720p, 1080i, and 1080p content. Uses
Ethernet over CAT-5 or HPNAv3 in-home networking over coaxial or twisted-pair
OR
An ISB7000 Receiver - The ISB7000 is the same as the ISB7500 but without a 500 GB hard
disk drive
• A power cord and power adapter
Safety First
Before using the receiver, read the Important Safety Instructions section of this manual.
Identify Your Receiver with the Serial Number
At times your service provider may ask for the serial number. To nd the serial number for your
receiver, look on the bottom of the receiver for the label. The serial number is a 9-digit numeric
code to the right of the letters “S/N” on the label.
Use the space provided here to record the serial number: _______________________________
In This Manual
This manual covers the information you need to connect your receiver to both your in-home IP
network and your entertainment system. The manual also outlines certain safeguards and installation
information. The safety information contained in this manual was developed and provided solely by
the receiver manufacturer, Cisco Systems, Inc.
Questions About Your Service
For questions about how to operate your receiver, once installed, refer to your Feature Guide available
for download at: att.com/userguides. For all other questions about your TV service, contact your
service provider.
7
Protecting You and the Environment
Cisco addresses the environmental impact of networking products throughout their lifecycle, from
product development, manufacturing, and use to service and end-of-life. Integrating environmental
policies into Cisco engineering and manufacturing practices results in socially accountable business
practices that help reduce the environmental impact associated with networking products.
8
Front Panel
1 Power Turns the receiver on or places it in standby. To restart the receiver,
press and hold the POWER button for 10 seconds. The LED is green
2 Model Number Identi es the model number of your receiver as ISB7000 or ISB7500
3 Link Indicates network link status. The LED is green
4 HD Indicates the set-top is set to a resolution of 720p, 1080i, or 1080p.
The LED is blue
5 Record Indicates that a recording is in progress. The LED is red
6 IR Sensor Receives the infrared signal from the remote control. The sensor is
behind the front panel
7 Menu Accesses the on-screen menu
8 Arrow Keys Accesses on-screen services (such as the on-screen guide, video-on-
demand, or pay-per-view) and navigates menus
9 OK Selects the current item
10 USB Port USB connector. (Reserved for future use)
Note: This illustration may vary from the actual product.
CAUTION:
Your receiver may be equipped with a hard disk drive to store programs that
you record and to allow you to rewind and pause live TV. Any time the receiver
is powered on (power LED is illuminated) or a recording is in progress (the
record LED is illuminated) the hard disk drive is in use.
If you need to move the receiver, complete the following steps to allow the
hard disk drive to shut down properly. First, make sure that no recording is
in progress (record LED is o ). Then, turn o power by pressing the Power
key. Finally, unplug the unit and wait 10 seconds for the hard disk drive to
spin down (stop). At this point the unit can be moved safely.
You should handle this product with the same level of care you would use
when handling other electronics containing a hard disk drive, such as a
laptop computer or other hard disk drive-equipped devices.
OK
OK
OK
ISB7500
T15904
1 92 3 4 5 6 7 108
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Back Panel
1 To Wall (Video In) Connect the receiver to in-house coaxial wiring, if applicable
2 To TV (Video Out) Connect to TV. You must set the channel on your TV to the channel
designated by your service provider (usually channel 3). Contact your
service provider for the channel information
3 Network Connect to the Ethernet (CAT-5) network at your home, if applicable
4 eSATA Port eSATA connector. DVR unit only (Reserved for future use)
5 YPbPr Connect the receiver to the component video input (YPbPr) on the
HDTV. See pages 12 and 13 for more information
6 S-Video Connect an S-Video cable to send an S-Video signal to your TV, VCR, or
DVD recorder. This signal is standard-de nition but higher quality than
other standard-de nition TV connections. See page 13 for more
information
7 Video Out Connect to composite input on your HDTV or SDTV
Note: Two video output connectors are provided. Typically, one output
is connected to the TV, and the other output is used to connect to a
home theater system, DVD recorder, or VCR
8 Audio Out (L/R) Connect RCA-type cables to Audio Out to send analog audio signals
(left and right) to a TV with stereo inputs or to a stereo ampli er
Note: Two sets of audio out connectors are provided. Typically, one
set of outputs is connected to the TV, and the other set is used to
connect to a home theater system, DVD recorder, or VCR
9 Optical Connect an optical cable to send a digital audio signal to a surround-
sound receiver or other digital audio device
10 HDMI Connect an HDTV HDMI
™
(High-De nition Multimedia Interface) cable
from the HDTV to the HDMI port. HDMI supports both digital audio and
video. See page 12 for more information
11 USB Port USB connector. (Reserved for future use)
12 Power Connect the DC output of the AC power adapter (provided) to deliver
power to the receiver
Note: This illustration may vary from the actual product.
Pb Y
Pr
VIDEO
OUT
AUDIO
OUT
TO TV
(VIDEO OUT)
TO WALL
(VIDEO IN)
LR
NETWORK eSATA OPTICAL HDMI POWERUSBS-VIDEO
T15905
1 2 3 4 6 9 10 11 125 7 8
10
Because the connections
for a high-de nition (HD)
or standard-de nition (SD)
TV are di erent, you must
determine if your TV is HD
or SD. Your TV must
receive HD signals for
you to enjoy the bene ts
of HDTV. Refer to the manual that came with your TV for more information.
See page 26 for more information on picture formats.
Make one of the following connections for your home network:
• If your home network uses coaxial cable, use the TO WALL connector on the
receiver. See page 11.
• If your home network uses twisted pair cable (phoneline wiring), use the TO
WALL connector on the receiver and an adapter that converts twisted pair to
coaxial. See page 11.
• If your home network uses Ethernet (CAT-5) cable, use the NETWORK
connector on the receiver. See page 11.
Connecting the Receiver
To connect your receiver to your network and home entertainment devices, complete these steps.
Identify the additional consumer
electronic devices you will
connect to the receiver and TV.
See pages 15 through 23 and
refer to the owner’s manual for
the device.
Plug the receiver and the TV into an AC power source that is not controlled by a
switch. For further instructions on completing your setup, refer to the Feature
Guide available from your service provider.
Make the connections for your TV, VCR, and DVD recorder as follows:
• If you are using an HDTV, see page 12 and the connection diagrams in this
manual.
• If you are using a standard-de nition TV, see page 13 and the connection
diagrams in this manual.
• If you want to record some programs on VCR tape or DVD, see page 14
and the connection diagrams in this manual.
1
2
3
5
4
Home Theater
OtherDVDVCR
9
16
4
3
or
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