• Two Wi-Fi Antennas (for ISA550W and ISA570W only)
• Mounting Kits
• Power Cord and Adapter
• RJ-45 Ethernet Cable
• Quick Start Guide
• Product CD
France French Version on CD
Italian Version on CD
German Version on CD
Spanish-ES Version on CD
Page 2
Welcome
1
2
Thank you for choosing the Cisco ISA500 Series Integrated Security
Appliances, a member of the Small Business Family. The ISA500 Series
are a set of Unified Threat Management (UTM) security appliances that
provide business class security gateway solutions with dual WAN, DMZ,
zone-based firewall, Site-to-Site and remote access VPN (including Cisco
IPSec VPN and SSL VPN) support, and Internet threat protection, such as
Intrusion Prevention System, Gateway Anti-Virus, Web URL Filter, Web
Reputation Filter, Email Reputation Filter, and Network Reputation.
This guide describes how to physically install the device and how to
launch the Startup Wizard to configure it.
Before You Begin
Before you begin the installation, make sure that you have the following
equipments and services:
• An active Internet account.
• Mounting kits and tools for installing the hardware. The kits packed with
the device are used for desktop placement and rack mounting. The kits
include 4 rubber feet, 2 brackets, 2 silicon rubber spacers, 8 M3
screws, 4 M5 screws, and 4 washers.
NOTE The Wall-mounting kit is not included.
• RJ-45 Ethernet cables (Category 5 or higher) for connecting computers,
WAN and LAN interfaces, or other devices.
• A computer with Microsoft Internet Explorer 8.0, or Mozilla Firefox 3.6.x
(or later) for using the web-based device Configuration Utility.
Getting to Know the Cisco ISA500 Series
Integrated Security Appliances
This section lists the available model numbers to help you become familiar
with your security appliance, and shows the front panel and back panel of
the unit.
2Cisco ISA500 Series Integrated Security Appliances Quick Start Guide
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Product Models
ModelsDescriptionConfiguration
ISA550Cisco ISA550 Integrated
Security Appliance
ISA550WCisco ISA550 Integrated
Security Appliance with
WiFi
ISA570Cisco ISA570 Integrated
Security Appliance
ISA570WCisco ISA570 Integrated
Security Appliance with
WiFi
NOTE Any Configurable port can be configured to be a WAN, DMZ, or
1 WAN port, 2 LAN ports, 4
Configurable ports, and 1 USB 2.0 port
1 WAN port, 2 LAN ports, 4
Configurable ports, 1 USB 2.0 port, and
802.11b/g/n
1 WAN port, 4 LAN ports, 5
Configurable ports, and 1 USB 2.0 port
1 WAN port, 4 LAN ports, 5
Configurable ports, 1 USB 2.0 port, and
802.11b/g/n
LAN port. Only one Configurable port can be configured as a WAN port
at a time. Up to 4 Configurable ports can be configured as DMZ ports.
Front Panel
ISA550 Front Panel
ISA550
SPEED
LINK /ACT
1
USB
VPN
234
WANLAN
56
CONFIGURABLEPOWER/SYS
7
Cisco
Small Business
ISA550W Front Panel
ISA550W
SPEED
LINK /ACT
1
USB
WLAN
VPN
234
WANLAN
56
CONFIGURABLEPOWER/SYS
7
Cisco
Small Business
ISA570 Front Panel
ISA570
SPEED
LINK /ACT
1
USB
VPN
234
WANLAN
56
8
910
7
CONFIGURABLEPOWER/SYS
Cisco ISA500 Series Integrated Security Appliances Quick Start Guide3
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Small Business
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ISA570W Front Panel
ISA570W
SPEED
LINK /ACT
1
USB
VPN
WLAN
234
WANLAN
56
8
910
7
CONFIGURABLEPOWER/SYS
Cisco
Small Business
Front Panel Lights
The following table describes the lights on the front panel of the security
appliance. These lights are used for monitoring system activity.
LightsDescription
POWER/SYSIndicates the power status and system status.
• Solid green when the system is powered on and operates
normally.
• Flashes green when the system is booting.
• Solid amber when the system has a booting problem, a
device error occurs, or the system has a problem.
VPNIndicates the Site-to-Site VPN connection status.
• Solid green when the Site-to-Site VPN tunnel is
established.
• Flashes green when attempting to establish the Site-toSite VPN tunnel.
• Flashes amber when the system is experiencing problems
setting up the Site-to-Site VPN connection and there is no
VPN connection up and running.
USBIndicates the USB device status.
• Solid green when a USB device is detected and operates
normally.
• Flashes green when the USB device is transmitting and
receiving data.
WLAN
(ISA550W and
ISA570W only)
Indicates the WLAN status.
• Solid green when the WLAN is up.
• Flashes green when the WLAN is transmitting and
receiving data.
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4Cisco ISA500 Series Integrated Security Appliances Quick Start Guide
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LightsDescription
SPEEDIndicates the traffic rate of the associated port.
• Off when the traffic rate is 10 or 100 Mbps.
• Solid green when the traffic rate is 1000 Mbps.
LINK/ACTIndicates a connection is being made through the port.
• Solid green when the link is up.
• Flashes green when the port is transmitting and receiving
data.
Back Panel
The back panel is where you connect the network devices. The ports on
the back panel vary depending on the model.
ISA550 and ISA550W Back Panel
Power
Switch
Reset
ANT01ANT02
Button
7
6
5
CONFIGURABLE
USB
Configurable
Por t
Por ts
ISA570 and ISA570W Back Panel
ANT01ANT02
ANT01ANT02
6
8910
6
8910
7
7
CONFIGURABLE
CONFIGURABLE
USB
USB
Port
Por t
Configurable
Configurable
Ports
Por ts
5
5
4
4
4
LAN
LAN
Ports
Por ts
LAN
LAN
3
LAN
LAN
Por ts
3
3
1
2
WAN
WAN
Por t
Reset
Reset
Button
Button
1
1
2
2
RESET
RESET
WAN
WAN
WAN
WAN
Port
Por t
I
/
O
RESET
Power
Connector
Power
Power
Switch
Switch
I
I
/
/
O
O
Power
Power
Connector
Connector
12VDC
ANT02ANT01
POWER
12VDC
12VDC
POWER
POWER
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ANT02ANT01
ANT02ANT01
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Back Panel Descriptions
3
FeatureDescription
ANT01/ANT02Threaded connectors for the antennas (ISA550W and
ISA570W only).
USB PortConnects the unit to a USB device. You can use a USB
device to save and restore the configurations, or to upgrade
the firmware images.
Configurable
Ports
LAN PortsConnects PCs and other network appliances to the unit.
WAN PortConnects the unit to a DSL or cable modem, or other WAN
RESET ButtonTo restore the factory default settings, push and hold the
Power SwitchPowers the unit on or off.
Power ConnectorConnects the unit to power using the supplied power cord
Can be set to operate as WAN, LAN, or DMZ ports. The
ISA550 and ISA550W have 4 Configurable ports. The
ISA570 and ISA570W have 5 Configurable ports.
OTE Only one Configurable port can be configured as a
N
WAN port at a time. Up to 4 Configurable ports can be
configured as DMZ ports.
The ISA550 and ISA550W have 2 Dedicated LAN ports.
The ISA570 and ISA570W have 4 Dedicated LAN ports.
connectivity device.
RESET button for minimum of 3 seconds while the unit is
powered on. The POWER/SYS light will flash green when
the system is rebooting.
and adapter.
Default Settings
ParameterDefault Value
Usernamecisco
Passwordcisco
LAN IP192.168.1.1
DHCP Range192.168.1.100 to 200
Netmask255.255.255.0
GUEST VLAN192.168.2.1
Mounting the Cisco ISA500 Series
Integrated Security Appliances
You can place your security appliance on a desktop, mount it on a wall, or
mount it in a rack.
6Cisco ISA500 Series Integrated Security Appliances Quick Start Guide
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Placement Tips
1
2
4
3
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• Ambient Temperature: To prevent the security appliance from
overheating, do not operate it in an area that exceeds an ambient
temperature of 104°F (40°C).
•Air Flow: Be sure that there is adequate air flow around the security
appliance.
• Mechanical Loading: Be sure that the security appliance is level and
stable to avoid any hazardous conditions.
To place your security appliance on a desktop, install the supplied four
rubber feet on the bottom of the security appliance. Place the security
appliance on a flat surface.
Wall Mounting
There is no wall-mounting kit included with your security appliance. We
recommend that you use the following mounting screws to install your
security appliance to the wall or the ceiling:
WARNING Insecure mounting might damage the device or cause injury.
Cisco is not responsible for damages incurred by improper
wall-mounting.
STEP 1 Determine where you want to mount the security appliance. Verify
that the surface is smooth, flat, dry, and sturdy.
STEP 2 Insert two 18.6 mm (0.73 inch) screws, with anchors, into the wall
234 mm apart (9.21 inches) horizontally. Leave 3 to 4 mm (about 1/
8 inch) of the screw threads beneath the screw head exposed.
Cisco ISA500 Series Integrated Security Appliances Quick Start Guide7
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S
TEP 3 Place the wall-mount slots over the screws and slide the unit down
until the screws fit snugly into the wall-mount slots.
Rack Mounting
You can mount the security appliance in any standard size, 19-inch (about
48 cm) wide rack. The security appliance requires 1 rack unit (RU) of
space, which is 1.75-inch (44.45 mm) high. The rack-mounting kit is
included with the unit.
CAUTIONDo not overload the power outlet or circuit when installing
multiple devices in a rack.
STEP 1 Place one of the supplied silicon rubber spacers on the side of the
security appliance so that the four holes align to the screw holes.
Place the rack mount bracket next to the silicon rubber spacer and
install the M3 screws.
If the M3 screws are not long enough to reattach the bracket with
the silicon rubber spacer, attach the bracket directly to the case
without the silicon rubber spacer.
STEP 2 Install the security appliance into a standard rack as shown below.
Place the washers on the brackets so that the holes align to the
screw holes and then install the M5 screws.
Step 1
8Cisco ISA500 Series Integrated Security Appliances Quick Start Guide
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Connecting the Cisco ISA500 Series
4
Integrated Security Appliances
STEP 1 Connect the security appliance to power using the supplied power
cord and adapter. Make sure that the power switch is turned off.
STEP 2 If you are installing the ISA550W or ISA570W, screw each antenna
onto a threaded connector on the back panel. Orient each antenna
to point upward.
STEP 3 For a DSL or cable modem, or other WAN connectivity devices,
connect an Ethernet network cable from the device to the WAN
port on the back panel. Cisco strongly recommends using Cat5E or
better cable.
STEP 4 (Optional) For network devices, connect an Ethernet network cable
from the network device to an available LAN port on the back
panel. For a Cisco UC500 or UC300 network device, connect the
WAN port of the UC500 or UC300 to an available LAN port on the
back panel.
STEP 5 Power on the connected devices.
STEP 6 Power on the security appliance. The lights on the front panel for
all connected ports light up to show active connections.
A sample configuration is illustrated below.
Internet
1
WAN
Access
Device
I
/
O
RESET
Power
12VDC
POWER
ANT02ANT01
Public
Web Server
8910
CONFIGURABLE
Network
Devices
6
7
5
2
4
3
LAN
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Getting Started with the Configuration
5
6
After you install the security appliance, configure it by using the Startup
Wizard.
STEP 1 Connect a computer to an available LAN port on the back panel of
the security appliance.
Your PC will become a DHCP client of the security appliance and
will receive an IP address in the 192.168.1.x range.
STEP 2 Start a web browser. In the Address bar, enter the default LAN IP
address of the security appliance: 192.168.1.1.
STEP 3 When the login page opens, enter the username and password.
The default username is “cisco”. The default password is “cisco”.
Usernames and passwords are case sensitive.
STEP 4 Click Login.
For the first login, you are forced to change the default username
and password of the default administrator account. After you
change them, the Startup Wizard launches.
STEP 5 Follow the on-screen prompts to complete the initial configuration
such as remote management, port, WAN, LAN, DMZ, WAN
redundancy, and WLAN (for ISA550W and ISA570W only).
Suggested Next Steps
Congratulations, you are now ready to start using your security appliance.
You may want to consider taking some of the following tasks to secure
your security appliance and network:
• Configure the VLANs, DMZs, and WLANs.
• Configure the zones.
• Configure the WAN redundancy if you have two ISP links.
• Configure the zone-based firewall.
• Configure the UTM services such as Intrusion Prevention System, Anti-
Virus, Email Reputation Filter, Web URL Filter, and Web Reputation Filter.
• Configure the VPNs for Site-to-Site and remote secure access.
• Configure the WAN, LAN, and Wireless QoS settings.
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• Upgrade your firmware to the latest version.
7
To configure these features, you can use the wizards or menus in the left
navigation pane of the Configuration Utility. For complete details, see the
Cisco ISA500 Series Integrated Security Appliances Administration Guide
at: www.cisco.com/go/isa500resources.
Where to Go From Here
Support
Cisco Small Business
Support Community
Cisco Small Business
Support and Resources
Phone Support Contactswww.cisco.com/go/sbsc
Firmware Downloadwww.cisco.com/go/isa500software
Product Documentation
Cisco ISA500 Series
Integrated Security
Appliances Technical
Documentation
Cisco Small Business
Cisco Partner Central for
Small Business (Partner
Login Required)
Cisco Small Business Homewww.cisco.com/smb
www.cisco.com/go/smallbizsupport
www.cisco.com/go/smallbizhelp
www.cisco.com/go/isa500resources
www.cisco.com/web/partners/sell/smb
Cisco ISA500 Series Integrated Security Appliances Quick Start Guide11
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Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
www.cisco.com
Small Business Support, Global: www.cisco.com/go/sbsc
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S.
78-19625-01
and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/
trademarks. Third party trademarks mentioned are the property of their respective owners.
The use of the word partner does not imply a partnership relationship between Cisco and any
other company. (1005R)