Cisco IPN330HD, IPN430MC, IPN4320 Installation Manual

Installation Manual for Cisco IPTV Receivers
for use with your AT&T U-verse TV service
Supports Models IPN330HD, IPN430MC, and IPN4320
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Contents
IMPORTANT SAFETY INSTRUCTIONS .............................................................................4
Change the Way You Watch TV ..........................................................................................6
What’s In the Carton? ..........................................................................................................6
Identify Your Receiver with the Serial Number ....................................................................6
Questions About Your Service. ............................................................................................7
Connecting the Receiver ...................................................................................................10
Connecting to the In-Home Network ................................................................................. 11
Connections for a High-Defi nition TV (HDTV) ...................................................................12
Connections for a Standard-Defi nition TV (SDTV) ............................................................13
Connections for a VCR or DVD Recorder .........................................................................14
Connecting an Over-the-Air Converter Box .......................................................................14
Connecting to an HDTV with an HDMI Connector ............................................................15
Connecting to an HDTV with a DVI Connector..................................................................16
Connecting to an HDTV with Component (YPbPr) Connectors ........................................17
Connecting to an SDTV with Component (YPbPr) Connectors.........................................18
Connecting to an SDTV with an S-Video Connector .........................................................19
Connecting to an SDTV with an RCA-Type Connector .....................................................20
Connecting to an SDTV with a Coaxial Cable ...................................................................21
Connecting to a Home Theater System with Component (YPbPr) Connectors ................22
Connecting to a Stereo VCR or DVD Recorder (optional).................................................23
Troubleshooting .................................................................................................................24
Avoid Screen Burn-In ........................................................................................................24
Frequently Asked Questions..............................................................................................25
Picture Formats .................................................................................................................26
Compliance Information.....................................................................................................29
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1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifi ers) that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding­type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fi t into your outlet, consult an electrician for replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12)
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the
apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long periods of time.
14) Refer all servicing to qualifi ed service personnel. Servicing is required when the apparatus has been damaged in any way, such as a power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
Power Source Warning
A label on this product indicates the correct power source for this product. Operate this product only from an electrical outlet with the voltage and frequency indicated on the product label. If you are uncertain of the type of power supply to your home or business, consult your service provider or your local power company.
The AC inlet on the unit must remain accessible and operable at all times.
Ground the Product
WARNING: Avoid electric shock and fi re hazard! If this
product connects to cable wiring, be sure the cable system is grounded (earthed). Grounding provides some protection against voltage surges and built-up static charges.
Protect the Product from Lightning
In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.
Verify the Power Source from the On/Off Power Light
When the on/off power light is not illuminated, the apparatus may still be connected to the power source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged into an AC power source.
Eliminate AC Mains Overloads
WARNING: Avoid electric shock and fi re hazard! Do
not overload AC mains, outlets, extension cords, or integral convenience receptacles. For products that require battery power or other power sources to operate them, refer to the operating instructions for those products.
IMPORTANT SAFETY INSTRUCTIONS
Notice for Installers
The servicing instructions in this notice are for use by qualifi ed service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualifi ed to do so.
20080814_Installer800
Note to System Installer
CAUTION: To reduce the risk of electric shock, do not remove cover (or back). No user-serviceable parts inside. Refer servicing to qualified service personnel.
WARNING
TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
For this apparatus, the cable shield/screen shall be grounded as close as practical to the point of entry of the cable into the building. For products sold in the US and Canada, this reminder is provided to call the system installer's attention to Article 800-93 and Article 800-100 of the NEC (or Canadian Electrical Code Part 1), which provides guidelines for proper grounding of the cable shield.
This symbol is intended to alert you that uninsulated voltage within this product may have sufficient magnitude to cause electric shock.Therefore, it is dangerous to make any kind of contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne qu’un contact avec une pièce interne de ce produit, sous tension et non isolée, pourrait être suffisant pour provoquer un choc électrique. Il est donc dangereux d’être en contact avec toute pièce interne de ce produit.
This symbol is intended to alert you of the presence of important operating and maintenance (servicing) instructions in the literature accompanying this product.
Ce symbole a pour but de vous avertir qu’une documentation importante sur le fonctionnement et l’entretien accompagne ce produit.
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Provide Ventilation and Select a Location
Remove all packaging material before applying power to the
product.
Do not place this apparatus on a bed, sofa, rug, or similar surface.
Do not place this apparatus on an unstable surface.
Do not install this apparatus in an enclosure, such as a bookcase
or rack, unless the installation provides proper ventilation.
Do not place entertainment devices (such as VCRs or DVDs),
lamps, books, vases with liquids, or other objects on top of this product.
Do not block ventilation openings.
Protect from Exposure to Moisture and Foreign Objects
WARNING: Avoid electric shock and fi re hazard! Do not
expose this product to dripping or splashing liquids, rain, or moisture. Objects fi lled with liquids, such as vases, should not be placed on this apparatus.
WARNING: Avoid electric shock and fire hazard! Unplug this product before cleaning. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this product.
WARNING: Avoid electric shock and fi re hazard! Never push objects through the openings in this product. Foreign objects can cause electrical shorts that can result in electric shock or fi re.
Service Warnings
WARNING: Avoid electric shock! Do not open
the cover of this product. Opening or removing the cover may expose you to dangerous voltages. If you open the cover, your warranty will be void. This product contains no user-serviceable parts.
Check Product Safety
Upon completion of any service or repairs to this product, the service technician must perform safety checks to determine that this product is in proper operating condition.
Protect the Product When Moving It
Always disconnect the power source when moving the apparatus or connecting or disconnecting cables.
20090915_IP_NoTuner_Safety
IMPORTANT SAFETY INSTRUCTIONS, continued
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Change the Way You Watch TV
Welcome to U-verse TV. The IPN330HD, IPN430MC, and IPN4320 devices, known as U-verse receivers, bring a rich, new set of interactive services directly to you through your TV and your in-home IP network. The receiver uses the existing in-home coaxial cable wiring and connects to most entertainment devices.
Available services may include some or all of the following features:
• Digital Video Recorder (DVR) – Allows you to record your favorite programs so that you can still go to your friend’s house for dinner and not miss your favorite TV show
• Pause Live TV – Allows you to pay for the pizza and come back to the show where you left it. (Applies to DVR models only)
• High-Defi nition (HD) – Provides crystal-clear pictures and sound when compared to standard- defi nition – you won’t want to watch television any other way once you’ve experienced HD
• Video-On-Demand (VOD) – Gives you access to a robust library of movies and programs that you can watch – when you want to watch them
Note: Contact your service provider to fi nd out if the DVR, HD, or VOD services are available and to activate the services.
What’s In the Carton?
In addition to this installation manual, the receiver carton contains the following items:
• An IPN330HD Receiver - TV receiver that supports high-defi nition (HD) and standard-defi nition (SD) video decoding. Supports 480i, 720p, and 1080i content. Uses Ethernet over CAT-5 or HPNAv3 in-home networking over coaxial or twisted-pair OR An IPN430MC Receiver - The IPN430MC is the same as the IPN330HD but also includes digital video recorder (DVR) capability with a 160 GB hard disk drive OR An IPN4320 Receiver - The IPN4320 is the same as the IPN430MC but with a 320 GB hard disk drive
• A power cord and power adapter
Safety First
Before using the receiver, read the Important Safety Instructions section of this manual.
Identify Your Receiver with the Serial Number
At times your service provider may ask for the serial number. To fi nd the serial number for your receiver, look on the bottom of the receiver for the label. The serial number is a 9-digit numeric code to the right of the letters “S/N” on the label.
Use the space provided here to record the serial number: _________________________________
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In This Manual
This manual covers the information you need to connect your receiver to both your in-home IP network and your entertainment system. The manual also outlines certain safeguards and installation information. The safety information contained in this manual was developed and provided solely by the receiver manufacturer, Cisco Systems, Inc.
Questions About Your Service
For questions about how to operate your receiver, once installed, refer to your Feature Guide available for download at: uverse.att.com/support. For all other questions about your TV service, contact your service provider.
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Front Panel
1 Power Turns the receiver on or places it in standby. To restart the receiver,
press and hold the POWER button for 10 seconds. The LED is green
2 Model Number Identifi es the model number of your receiver as IPN330HD, IPN430MC, or IPN4320
3 Link Indicates network link status. The LED is green
4 HD Indicates the set-top is set to a resolution of 720p or 1080i. The LED is
blue
5 Record Indicates that a recording is in progress. The LED is red
6 IR Sensor Receives the infrared signal from the remote control. The sensor is
behind the front panel
7 Menu Accesses the on-screen menu
8 Arrow Keys Accesses on-screen services (such as the on-screen guide, video-on-
demand, or pay-per-view) and navigates menus
9 OK Selects the current item
10 USB Port USB connector. (Reserved for future use)
Note: This illustration may vary from the actual product.
IPN
XXXXX
PO WER LINK HD RECORD MENU
OK
OK
OK
T13794
3 4 5 76 108 921
CAUTION:
Your receiver may be equipped with a hard disk drive to store programs that you record and to allow you to rewind and pause live TV. Any time the receiver is powered on (power LED is illuminated) or a recording is in progress (the record LED is illuminated) the hard disk drive is in use.
If you need to move the receiver, complete the following steps to allow the hard disk drive to shut down properly. First, make sure that no recording is in progress (record LED is off). Then, turn off power by pressing the Power key. Finally, unplug the unit and wait 10 seconds for the hard disk drive to spin down (stop). At this point the unit can be moved safely.
You should handle this product with the same level of care you would use when handling other electronics containing a hard disk drive, such as a laptop computer or other hard disk drive-equipped devices.
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Back Panel
1 Network Connect to the Ethernet (CAT-5) network at your home, if applicable
2 USB Port USB connector. (Reserved for future use)
3 HDMI Connect an HDTV HDMI
(High-Defi nition Multimedia Interface) cable from the HDTV to the HDMI port. HDMI supports both digital audio and video. See page 12 for more information
4 YPbPr Connect the receiver to the component video input (YPbPr) on the HDTV. See pages 12 and 13 for more information
5 S-Video Connect an S-Video cable to send an S-Video signal to your TV, VCR, or DVD recorder. This signal is standard-defi nition but higher quality than other standard-defi nition TV connections. See page 13 for more information
6 Video Out Connect to composite input on your HDTV or SDTV Note: Two video output connectors are provided. Typically, one output
is connected to the TV, and the other output is used to connect to a home theater system, DVD recorder, or VCR
7 Audio Out (L/R) Connect RCA-type cables to Audio Out to send analog audio signals (left and right) to a TV with stereo inputs or to a stereo ampli er
Note: Two sets of audio out connectors are provided. Typically, one set of outputs is connected to the TV, and the other set is used to connect to a home theater system, DVD recorder, or VCR
8 Optical Connect an optical cable to send a digital audio signal to a surround- sound receiver or other digital audio device
9 To TV (Video Out) Connect to TV. You must set the channel on your TV to the channel designated by your service provider (usually channel 3). Contact your service provider for the channel information
10 To Wall (Video In) Connect the receiver to in-house coaxial wiring, if applicable
11 Power Connect the DC output of the AC power adapter (provided) to deliver
power to the receiver
Note: This illustration may vary from the actual product.
T12401
Pb Y
Pr
VIDEO
OUT
AUDIO
OUT
NETWORK USB
OPTICAL
POWER
S-VIDEO
LR
TO WALL
(VIDEO IN)
TO TV
(VIDEO OUT)
1 2 3 5 8 109114 76
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Because the connections for a high-defi nition (HD) or standard-defi nition (SD) TV are different, you must determine if your TV is HD or SD. Your TV must receive HD signals for you to enjoy the benefi ts of HDTV. Refer to the manual that came with your TV for more information. See page 26 for more information on picture formats.
Make one of the following connections for your home network:
• If your home network uses coaxial cable, use the TO WALL connector on the receiver. See page 11.
• If your home network uses twisted pair cable (phoneline wiring), use the TO WALL connector on the receiver and an adapter that converts twisted pair to coaxial. See page 11.
• If your home network uses Ethernet (CAT-5) cable, use the NETWORK connector on the receiver. See page 11.
Connecting the Receiver
To connect your receiver to your network and home entertainment devices, complete these steps.
Identify the additional consumer electronic devices you will connect to the receiver and TV. See pages 15 through 23 and refer to the owner’s manual for the device.
Plug the receiver and the TV into an AC power source that is not controlled by a switch. For further instructions on completing your setup, refer to the Feature Guide available from your service provider.
Make the connections for your TV, VCR, and DVD recorder as follows:
• If you are using an HDTV, see page 12 and the connection diagrams in this
manual.
• If you are using a standard-defi nition TV, see page 13 and the connection
diagrams in this manual.
• If you want to record some programs on VCR tape or DVD, see page 14
and the connection diagrams in this manual.
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