Cisco IP 7975 Series Quick Reference

| CISCO IP PHONE 7975 SERIES | Instructional & Information Technology Services | 12/15/2010

1. Programmable Buttons

2. Foot stand Button

3. Display Button

4. Messages Button

5. Directories Button

6. Help Button

7. Settings Button

8. Services Button

9. Volume Button

10. Speaker Button

11. Mute Button

12. Headset Button

13. 4-way Navigation Pad
and Select button
(center)

14. Keypad

15. Soft Key Buttons

16. Handset Light Strip

17. Touch Screen

1. Primary Phone Line

2. Programmable Button
Indicators

3. Soft Key Labels

4. Status Line

5. Call Activity Area

6. Phone Tab

7. Features Tab

To activate the Touch
Screen, press the
Display button. This

awakens the phone from
sleep mode. To disable it
for cleaning, press the
Display button again.

No Colour - Ready

for Input

Green Flashing –
Disabled
Green Steady –
Sleep Mode

Press (or tap) items on
the touch screen with
only your fingertips.

Press Speaker button

for hands-free,
then Answer or a
programmable button

(flashing)

or

Press iDivert to send
caller directly to
voice mail

End a Call

Press EndCall soft key
or touch screen

or

Return handset to
cradle

or

On speaker phone,
press the Speaker

button

Place a Call on Hold

1. Press Hold soft
key or touch
screen

2. The hold icon
appears on your

screen

3. The line on hold

will flash

4. Press Resume
soft key or touch
screen to resume
call

Place a Call

Pick up the handset and
dial a number

or

Press the Speaker

button and dial a
number for hands-free
or
Press New Call soft
key or touch screen

Place a Second Call
on Hold

Answer a Call

1. Place the first call
on hold by pressing
the Hold soft key or
touch screen

Lift Handset

or

Press Answer soft key
or touch phone screen

TOUCH SCREEN

CISCO IP 7975 Series

QUICK REFRENCE

| CISCO IP PHONE 7975 SERIES | Instructional & Information Technology Services | 12/15/2010 P.2

2. Press New Call soft
key or line button

3. Press EndCall soft
key to end second call

required extra digits to an
external number. (ex: “9” or
“1”)

2. Press Resume soft key
or touch screen

Any active call is placed on
hold. Any selected call is
resumed.

Connected calls on
another line:

1. Press the button for

the line you want to
switch to

2. Select a call if there are

multiple calls

3. Press Resume soft key

or touch screen

Mute a Call

Press Mute button
to activate

Press Mute button
again to disable

Redial Last Number Called

1. Press Redial soft key to
dial the last number or
touch screen

2. Speaker for hands-free
turns on automatically

or
Lift Handset

View Multiple Calls

To view calls on another
line:

1. Press the Help button

2. Immediately press

the Line button

Switch call to overview
mode:

1. Press for the
highlighted line

2. In overview mode,
one call is displayed
per line

3. Displayed call is
either the active call
or the held call with
the longest duration

4. To return to standard
viewing mode, press

the Help button

5. Immediately press

the Line button

Retrieved Missed, Placed
and Received Calls

Call Forward

1. Press Directories

button

2. Use Navigation Pad

to highlight
either missed, placed
or received calls

3. Press Select soft key
or touch screen

4. Press Details for
information on called
number, time of day
and duration

To dial a number:

Internal calls and Placed
calls

Use Navigation Pad or
touch screen to highlight a
number and pick up
handset (number dialed
automatically)

Missed and Received
External Calls

Press EditDial soft key or
touch screen to add

1. Press CFwdAll soft key
or Forward All or touch
Screen

2. Dial number to forward
calls to

3. Press pound key (#)

To verify that Call Forward
is enabled on your
primary line:

1. Call forward icon

appears next to
primary number

2. Call forward target
number appears in the
status line

To deactivate:

1. Press CFwdAll
or Forward All

Switch Between Multiple
Calls

Transfer a Call

1. From an active call,
press the Transfer soft
key or touch screen

Connect calls on one line:

1. Select the call you
want to switch to

| CISCO IP PHONE 7975 SERIES | Instructional & Information Technology Services | 12/15/2010 P.3

2. Dial target number

3. Wait for recipient to
answer

4. Press Transfer again
to complete the
transfer or EndCall to
cancel

To turn off:

1. Press DND or

Do Not Disturb

End a Conference Call

1. Press EndCall soft key
or touch screen

or

2. Return handset

Check Messages

New Message Indicators:

1. Steady red light on the
handset

2. Flashing message icon

and text message
appears on your phone
screen

3. A stutter tone is heard
from your handset,
headset or speaker
phone when you place
a call

Retrieve Message(s)

1. Press the Messages

button

2. Follow prompts to
check voice mail

Meet Me Conference Call

Requires special phone
number from IITS.

To establish:

1. Lift receiver

2. Press MeetMe soft key
or touch screen

3. Dial the assigned
MeetMe conference
number

Participants can now join
conference by dialing in.

To join a MeetMe call:

1. Dial the assigned
MeetMe conference
number

Note: If participants call the
MeetMe number before the call
has been established by the
coordinator of the conference
call, they will hear a busy tone.

End the conference:

1. All participants must
hang up

Call Waiting

1. When you hear a call
waiting beep (single
alert) press Answer soft
key (first call goes on
hold)

2. Use Navigation button
to alternate between
calls and press Resume
soft key to return to a call

3. Press EndCall soft key
to disconnect the
selected caller

Do Not Disturb (DND)

A feature to turn off the
ringer on your phone or to
turn off all audible and visual
notifications of incoming
calls.

Your system administrator
enables DND for your
phone.

To turn on:

1. Press DND or Do Not

Disturb

2. “Do Not Disturb” displays
on the phone

3. The DND lights and
the ring tone is turned off

Place a Conference Call

Up to six participants.

1. From a connected call,
press Confrn or
Conference

2. Press the More soft key
to see Confrn or touch
the screen

3. Call the next person

4. Wait for the call to
connect

5. Press Confrn or
Conference again to
add the participant to
your call

6. Repeat as necessary
for each additional
participant

Join

1. From an active call,
press Join

2. Press More to display
this soft key

3. Press the green
(flashing) line button

for the calls you

wish to join

| CISCO IP PHONE 7975 SERIES | Instructional & Information Technology Services | 12/15/2010 P.4

If the calls do not join:

1. Highlight the calls on the
window of your phone
screen

2. Press Select soft key

3. Selected calls display

this icon

4. Press Join soft key to
complete the action

Amber, Steady:
Privacy in use, one-way
Intercom call, DND
active

Amber, Flashing:
Incoming call or
Reverting Call

Red, Steady:
Remote line in use
(shared line or BLF
status)

Red, Flashing:
Remote call on hold

Line in Do Not

Disturb (DND)

Turns off the ringer on your
phone or any audible or
visual notifications of
incoming calls

Phone Screen Icons

Remote Call on Hold

Call Forward

Enabled

Incoming Call

Message Waiting

Speed Dial, Call Log

or Directory Listing

Handset in Use

Headset in Use

Speakerphone in

Use

Video Enabled

Feature Assigned

Mobility Assigned

Hold Assigned

Internal Directory

1. Press Directories

button

2. Use Navigation button

to scroll to Corporate

Directories

3. Press Select soft key or

touch screen

4. Use your keypad to

enter a full or partial

name (keep pressing a

number key to toggle

between letters; use <<

soft key to backspace

and delete letters)

5. Press Search soft key or

touch screen

6. Use Navigation button

to highlight the name of

the person you wish to

call

7. Press Dial soft key to

call number or touch

screen or go off hook

Line and Call Icons

Your phone displays icons
to help you determine the
call and line state.

On Hook Line

No call activity on this line

Off Hook Line

You are dialing a number or
an outgoing call is ringing

Connected Call

You are currently connected
to the other party

Call on Hold

You have put the call on
hold

Shared Line in Use

Another phone that shares
your line has connected a
call

Reverting Call

A holding call is reverting to
your phone

Programmable Buttons

Green, Steady:

Active call or two-way
Intercom call

Green, Flashing:

Held call

| CISCO IP PHONE 7975 SERIES | Instructional & Information Technology Services | 12/15/2010 P.5

Conference Assigned

Transfer Assigned

Phone Service URL

Option Selected

Feature Enabled

Speaker

Toggles the speaker phone on
(button is lit) or off.

Mute

When the microphone
(speaker phone) is muted, the
button is lit.

Headset

Toggles the headset on
(button is lit) or off.

Soft key

Each activates a soft key
option (displayed on your
phone screen).

handset, headset or
speaker are in use.

2. Press Save soft key to

save the volume setting

Ringer Type

1. Press the Settings

button

2. Use Navigation button

to scroll down to User

Preferences

3. Press Select soft key or

touch screen

4. Use Navigation button

to scroll to Rings

5. Press Select soft key or

touch screen

6. Press Play soft key or

touch screen to hear

sample ring

7. Choose a phone line or

the default ring setting

8. Choose a ring tone to

play a sample of it

9. Press Select to activate

and Save to set the ring

tone

Button Icons

Navigation

Scroll through menus and
highlight items. Displays
phone numbers from your
Placed Calls log.

Messages

Auto-dials your voice mail.

Directories

Use it to access call logs and
directories.

Settings

Use it to control phone screen
contrast and ring tones.

Services

Use it to access the bus
schedule and other services.

Volume

Controls the handset, headset,
speaker phone volume and
ringer volume.

Help
Activates the Help Menu.

Phone Settings

The Settings button
allows you to personalize
some of the features of your
phone. A screen menu will
assist you in adjusting
various settings such as
ringer type and contrast.
Scroll through the options
using the Navigation
button.

Volume

Background Images

Ringer

1. Press the Volume

button while

the handset is in the

cradle and the headset

and speaker phone

buttons are off. The new

ringer volume is saved

automatically.

Speaker, handset,
headset

1. Press the volume button

while the

1. Press Settings button

2. Use Navigation button

to scroll to User

Preferences

3. Press Select soft key or

touch screen

4. Use Navigation button

to scroll to Background

Images

5. Press Select soft key or

touch screen

6. Use Navigation button

to select the image you

want

| CISCO IP PHONE 7975 SERIES | Instructional & Information Technology Services | 12/15/2010 P.6

7. Press Preview soft key

or touch screen to view

sample background

8. Press Select soft key or

touch screen to activate

9. Press Save soft key or

touch screen

the portal, see the
downloadable user guide at
http://web2.concordia.ca/
portal/help/myconcordia.pdf.

When you have accessed
your personal portal page,
click [CONFIGURE MY
PHONE].

3. Select either voice
mail (you must have
voice mail to use this
option!) or this number
(and enter the phone
number where you
want your calls to go)

4. Click [UPDATE]

5. To stop call forwarding,
clear the check box of
the extension that is
being forwarded, and
click [UPDATE]

LCD Brightness

1. Press the Settings

button then select

User Preferences >
Brightness

2. To make adjustments,
press Up, Down or use
the Volume button

3. Press Save or press

Cancel

Select Phone Device

If you have multiple phone
sets, you must select the
one you wish to configure
from the drop-down menu
on the main menu page.

Configure Speed Dial

Available speed dial
button(s) on your phone:

1. On the main menu,
click [ADD UPDATE
YOUR SPEED DIAL]

2. Enter the phone
number in the first text
box and the name you
would like displayed on
your phone set in the
second text box

3. Remember to add “9”
to external numbers

4. Click [UPDATE]

To dial, press speed dial
button on your phone.

■ Speed dial settings not
associated with a button

(up to 99 entries accessed using
dial pad and abbreviated dialing):

1. On the main menu,
click [ADD/UPDATE
YOUR SPEED DIAL]

2. Enter the phone
number in the first text
box and the name
associated with the

Change you Pin

Click [CHANGE YOUR PIN]
on the main menu. Enter
12345 as the current PIN,
and select a new personal
PIN consisting of 7-20
digits.

Your new PIN will be
required to subscribe and
activate special services
such as My Address Book
and Fast Dial.

Web Interface
(Call Manager)

Each user has their own
personal Web site to allow
them to manage some of
the advanced phone
features, such as:

• Setting up speed dial

• Forwarding calls

• Activating and setting up

Fast Dial

• Activating and setting up

My Address Book

Call Forward

1. On the main menu, click
[FORWARD ALL
CALLS TO DIFFERENT
NUMBER]

2. Check box of phone
extension you wish to
forward

Accessing Call Manager

The Call Manager for your
phone is accessed through
your personal account on
the MyConcordia Portal at
http://www.myconcordia.ca
For information about using

| CISCO IP PHONE 7975 SERIES | Instructional & Information Technology Services | 12/15/2010 P.7

number in the second
text box (name is for
reference and is not
displayed on the
phone)

3. Remember to add “9”
to external numbers

4. Click [UPDATE]

2. From the drop-down
menus, select how you
would like each line on
your phone to ring When

Phone is Idle and
When Phone is In Use

3. Click [UPDATE]

3. Enter information and
click [INSERT]

■ Add Entries (On the
Phone):

* Note that My Address Book
must first be activated online

1. Press SERVICES button

2. Use Navigation key to
scroll to “My Address
Book”

3. Press SELECT soft key

4. Press SUBMIT soft key

5. Press NEW soft key

6. Use dial pad to enter
name (keep pressing a
key to toggle between
letters)

7. Press SUBMIT soft key

8. Use dial pad to enter
phone number(s)

9. Enter 4 digits for
internal; enter 1 for long
distance (9 is not
necessary)

10. Press SUBMIT soft key
(success message)

11. Press OK soft key

■ Dial a Number:

1. Press SERVICES button

2. Use Navigation key to
scroll to “My Address
Book”

3. Press SELECT soft key

4. Enter partial (or whole)
Last, First or Nickname
using the dial pad

5. Press SUBMIT soft key
(you may skip step 4
and scroll through
entries)

6. Select a name from the
list

7. Press DIAL soft key

Change Phone Locale
Profile (Language)

My Address Book

This determines the
language used on the
phone’s LCD display. To
change the default
language setting:

1. From the main menu,
click [Change the
Locale for this Phone]

2. Select a language from
the drop - down menu

3. Click [UPDATE]

Store and retrieve
telephone numbers. To use
this service, it must first be
activated online (one time
only).

■ Activate Service
(Online):

1. From the main menu,
click [CONFIGURE
YOUR CISCO IP
PHONE SERVICES]

2. Click [MY ADDRESS
BOOK] under “Your
Subscribed Services”

3. Enter 9 for the “Outside
Access Code”

4. Enter User name (your
phone number + 1 Ex.:
Phone number 8483432
User ID will be

84834321) and new PIN

5. Click [UPDATE]

■ Add Entries (Online):

1. From the main menu,
click [CONFIGURE
YOUR CISCO
PERSONAL ADDRESS
BOOK]

2. Click [ADD A NEW
ENTRY]

Change Web Locale

(Language)

The User Locale determines
the language of the Call
Manager. To change the
default language setting:

1. From the main menu,
click [Change the
Locale for your device
profile(s) and these
web pages]

2. Select a language from
the drop-down menu

3. Click [UPDATE]

Change the Ring Setting

1. On the main menu,
click [Change the Ring
Settings for your
Phone]

| CISCO IP PHONE 7975 SERIES | Instructional & Information Technology Services | 12/15/2010 P.8

Fast Dial

or

Adding a number not in your
personal Address Book

1. From the main menu,
click [CONFIGURE
YOUR CISCO
PERSONAL ADDRESS
BOOK]

2. Click [FAST DIALS]

3. Under “Description”,
click [(UNASSIGNED)]

4. Select “Enter a directory
number” and enter a
phone number (it is not
necessary to include 9)

5. Click [INSERT]

■ Add Entries (On the

Phone):

* Note that Fast Dial must first be
activated online

1. Press SERVICES button

2. Use Navigation key to
scroll to “Fast Dial”

3. Press SELECT soft key

4. Press ASSIGN soft key

5. Use Navigation to scroll
to (UNASSIGNED)

6. Press SELECT soft key

7. Enter 4 digits for
internal, and enter 1 for
long distance (9 is not
necessary)

8. Press SUBMIT soft key
(success message)

9. Press OK soft key

■ Dial a Number

1. Press SERVICES button

2. Use Navigation key to
scroll to “Fast Dial”

3. Press SELECT soft key

4. Use Navigation key to
select number

5. Press DIAL soft key

Store up to 99 numbers for
fast dialing. To use this
service, it must first be
activated online (one time
only).

■ Activate Service

(Online):

1. From the main menu,
click [CONFIGURE
YOUR CISCO IP
PHONE SERVICES]

2. Click [FAST DIAL] under
“Your Subscribed
Services”

3. Enter 9 for the “Outside
Access Code”

4. Enter User name (your
phone number + 1 Ex.:
Phone number 8483432
User ID will be

84834321) and new PIN

5. Click [UPDATE]

■ Add Entries (Online):

Adding a number from your
personal Address Book

1. From the main menu,
click [CONFIGURE
YOUR CISCO
PERSONAL ADDRESS
BOOK]

2. Click [FAST DIALS]

3. Under “Description”,
click [(UNASSIGNED)]

4. Click a name already in
your “Address Book”

5. Select a number from
“Choose a Directory
Number from your
Personal Address Book”
drop-down menu

6. Click [INSERT]