Cisco Systems Intelligent Gigabit Ethernet Switch
Module for the IBM Eserver BladeCenter
System Message Guide
Cisco IOS Release 12.1(14)AY
Note: Before using thi s information and the product it su ppo rts, read th e general information in Ap pen dix B.“Getting help
and technical assistance” and Appendix C.“Notices”.
This guide is for the networking professional managing the Cisco Systems Intelligent
Gigabit Ethernet Switch Module, hereafter referred to as the switch. Before using this
guide, you should have experience working with the switch and its software features.
This guide describes only the switch-specific system messages that you might
encounter.
This guide does not describe how to install your switch or how to configure software
features on your switch. It also does not provide detailed information about commands
that have been created or changed for use by the switch. For hardware installation
information, refer to the hardware installation guide that shipped with your switch. For
software information, refer to the software configuration guide and the command
reference for this release.
This publication uses these conventions to convey instructions and information:
Command descriptions use these conventions:
•Commands and keywords are in boldface text.
•Arguments for which you supply values are in italic.
•Square brackets ([ ]) mean optional elements.
•Braces ({ }) group required choices, and vertical bars ( | ) separate the alternative
elements.
•Braces and vertical bars within square brackets ([{ | }]) mean a required choice
within an optional element.
Interactive examples use th ese conventions:
•Terminal sessions and system displays are in
•Information you enter is in
•Nonprinting characters, such as passwords or tabs, are in angle brackets (< >).
Notes use this convention:
Note: Means reader take note. Notes contain helpful suggestions or references
to materials not in this manual.
Related Publications
In addition to this document, the following related documentation comes with the
Gigabit Ethernet switch module:
•Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM eServer
BladeCenter System Release Notes
Note: Switch requirements and procedures for initial configurations and software
upgrades tend to change and therefore appear only in the release notes. Before
installing, configuring, or upgrading the switch, refer to the release notes for the
latest information.
•Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM eServer BladeCenter System Command Reference (o rd e r number TBD)
This document is in PDF form on the IBM BladeCenter Doc ume ntat ion CD. It
includes:
— Command line interface (CLI) modes
— Command line interface commands and examples
— Syntax description
— Defaults
— Command history
— Usage guidelines
— Related commands
•Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM eServer
BladeCenter Software Configuration Guide
This Cisco document is in PDF on the IBM BladeCenter Documentat ion CD. It
contains software configuration information for the Gigabit Ethernet switch
module. It provides:
— Configuration instructions for your Gigabit Ethernet switch module
— Information about features
— Information about getting help
— Guidance for planning, implementing, and administering LAN operating
system software
— Usage examples
— Troubleshooting information for your Gigabit Ethernet switch module
•Cisco Intelligent Gigabit Ethernet Switch Module for the IBM eServer
BladeCenter Installation Guide
This document contains installation and configuration instructions for the Gigabit
Ethernet switch module. This document also provides general information about
your Gigabit Ethernet switch module, including warranty information, and how to
get help. This document is also on the IBM BladeCenter Documentation CD.
•eServer BladeCenter Type 8677 Installation and User’s Guide
This document is in PDF on the IBM BladeCenter Documentation CD. It contains
general information about your BladeCenter unit, including:
— Information about features
— How to set up, cable, and start the BladeCenter unit
— How to install options in the BladeCenter unit
— How to configure the BladeCenter unit
— How to perform basic troubleshooting of the BladeCenter unit
— How to get help
•BladeCenter Management Module User’s Guide
— This document is in PDF on the IBM BladeCenter Documentation CD. It
provides general information about the management module, including:
— Information about features
— How to start the management module
4Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter System Message Guide
— How to install the management module
— How to configure and use the management module
•BladeCenter HS20 Installation and User’s Guide (for each blade server type)
These documents are in PDF on the IBM BladeCenter Documentation CD. Each
provides general information about a blade server, including:
— Information about features
— How to set up and start your blade server
— How to install options in your blade server
— How to configure your blade server
— How to install an operating system on your blade server
— How to perform basic troubleshooting of your blade server
— How to get help
•Cisco IOS Release 12.1 documentation at
http://www.cisco.com/en/US/products/sw/iosswrel/ps1831/index.html
•Cisco IOS Release 12.2 documentation at
http://www.cisco.com/en/US/products/sw/iosswrel/ps1835/index.html
Preface 5
6Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter System Message Guide
Chapter 1. System Message Overview
This guide describes the switch-specific system messages. During operation, the
system software sends these messages to the console (and, optionally, to a logging
server on another system). Not all system messages indicate problems with your
system. Some messages are purely informational, whereas others can help diagnose
problems with communications lines, internal hardware, or the system software. This
guide also includes error messages that appear when the system fails.
Note: The Catalyst 2950 switch messages listed in this guide also apply to the Cisco
Systems Intelligent Gigabit Ethernet Switch Module.
This chapter contains these sections:
•How to Read System Messages, on page 7
•Error Message Traceback Reports, on page 9
How to Read System Messages
System messages begin with a percent sign (%) and are structured as follows:
%FACILITY-SEVERITY-MNEMONIC: Message-text
•FACILITY is a code consisting of two or more uppercase letters that show the
facility to which the message refers. A facility can be a hardware device, a
protocol, or a module of the system software. Table 1 lists the system facility
Table 1. Facility Codes .
codes.
Facility CodeDescriptionLocation
CIGESMCisco Systems Intelligent
Gigabit Ethernet Switch Module
(CIGESM)
CMPCluster Membership Protocol“CMP Messages” section on
DOT1X802.1X“DOT1X Messages” section on
DTPDynamic Trunking Protoc ol“DTP Messages” section on
ECEtherChannel“EC Messages” section on
ETHCNTREthernet controller“ETHCNTR Messages” section on
•SEVERITY is a single-digit code from 0 to 7 that reflects the severity of the
condition. The lower the number, the more serious the situation. Table 2 lists the
message severity levels.
•MNEMONIC is a code that uniquely identifies the message.
•Message-text is a text string describing the condition. This portion of the message
sometimes contains detailed information about the event, including terminal port
numbers, network addresses, or addresses that correspond to locations in the
system memory address space. Because the information in these variable fields
changes from message to message, it is represented here by short strings
enclosed in square brackets ([ ]). A decimal number, for example, is represented
as [dec]. Tab le 3 lists the variable fields in messages.
Table 3. Representation of Variable Fields in Messages .
RepresentationType of Information
[dec]Decimal integer
[char]Single character
[chars]Character string
[enet]Ethernet address (for example, 0000.FEED.00C0)
[hex]Hexadecimal integer
[inet]Internet address
8Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter System Message Guide
This is a sample system message:
%EC-5-UNBUNDLE:Interface Gi0/2 left the port-channel Po2
The messages in Chapter 2 “Message and Recovery Procedures,” are described in
alphabetical order by facility code with the most severe (lowest number) errors
described first.
Error Message Traceback Reports
Some messages describe internal errors and contain traceback information. This
information is very important and should be included when you report a problem to
your technical support representative.
This message example includes traceback information:
-Process= "Exec", level= 0, pid= 17
-Traceback= 1A82 1AB4 6378 A072 1054 1860
Some messages ask you to copy the messages and take further action. These online
tools can provide more information about messages:
•Output Interpreter
The Output Interpreter provides additional information and suggested fixes based
on the output of many CLI commands, such as the the show tech-support
privileged EXEC command. You can access the Output Interpreter at this URL:
The Bug Toolkit provides information on open and closed caveats, and allows you
to search for all known bugs in a specific Cisco IOS Release. You can access the
Bug Toolkit at this URL:
If you still cannot determine the nature of the error, provide the information you have
gathered to your technical support representative.
Chapter 1. System Message Overview 9
10Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter System Message Guide
Chapter 2. Message and Recovery Procedures
This chapter describes the switch system messages in alphabetical order by facility.
Within each facility, the messages are listed by severity levels 0 to 7; 0 is the highest
severity level, and 7 is the lowest severity level. Each message is followed by an
explanation and a recommended action.
Notes:
1.The messages listed in this chapter do not include the date/time stamp
designation that displays only if the software is configured for system log
messaging.
2.The Catalyst 2950 switch messages listed in this chapter also apply to the Cisco
Systems Intelligent Gigabit Ethernet Switch Module.
This section contains the Cisco Systems Intelligent Gigabit Ethernet Switch Module
(CIGESM) messages.
PLATFORM_CIGESM-2-OVER_THERMAL_THRESH2: The Switch Module has exceeded its second thermal
threshold.
Explanation This message means that the switch temperature has exceeded the second thermal
threshold 185°F (85°C), and that the switch is operating in an environment that can cause damage to the
hardware. The BladeCenter chassis will shut down the switch shortly after this condition is detected.
Response V erify that en vironmental conditions of the BladeCenter chassis are adequate . Do not restart
the switch until the overtemperature condition has been resolved.
Explanation This message means that the PIC microcontroller image upgrade failed, because the new
PIC microcontroller image failed the sanity check or failed the readback verification.
Response Perform the PIC microcontroller image upgrade again.
PLA TFORM_CIGESM-4-OVER_THERMAL_THRESH1: The Switch Module has exceeded its first thermal threshold.
Explanation This message means that the s witch temperature has e xceeded the first thermal threshold,
and the switch is still operating normally. The first thermal threshold is 167°F (75°C). Temperature inside
the BladeCenter chassis should be monitored.
Response No action is required.
IPLATFORM_CIGESM-4-SWITCHRESETPIC: Keepalive ECHO failed, PIC microcontroller has been reset.
Explanation This message means that the PIC microcontroller has not responded to three consecutive
keepalive messages. The switch re-set the PIC microcontroller to reestablish communication.
Response No action is required.
PLATFORM_CIGESM-4-UNDR_THERMAL_THRESH2: The Switch Module has recovered from second thermal
threshold.
Explanation This message means that the switch temperature no longer exceeds the second thermal
threshold of 185°F (85°C). The switch might still be operating over the first thermal threshold of 167°F
(75°C). Temperature inside the chassis should be monitored.
Response No action is required.
12Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter System Message Guide
PLA TFORM_CIGESM-5-DISABLE_EXTERN: Reque st from Management M odule: disable all e xternal ethernet ports
gi0/17 - 20.
Explanation This message means that the switch received a request from the management module to
shut down ports 17 to 20.
Response No action is required.
PLATFORM_CIGESM-5-DISABLE_EXTERNMGMT: Request from Management Module: Switch can be managed
from mgmt module ports only gi0/15 - 16.
Explanation This message means that the s witch can only be managed through ports 15 and 16 through
the management module. HTTP, SNMP, and Telnet data paths must go through the management module.
Explanation This message means that the switch performed a no shut down interface configuration
command on ports 17 to 20, because of a request from the management module to enable these ports.
Response No action is required.
PLATFORM_CIGESM-5-ENABLE_EXTERNMGMT: Request from Management Module: Switch can be managed
from all ports.
Explanation This message means that the switch can be managed through ports 17 - 20 as well as
through the management module ports 15 and 16.
Response No action is required.
PLATFORM_CIGESM-5-MM_NEITHER: The Switch Module cannot detect either Managment Module as active.
Explanation This message means that the switch cannot determine which management module is the
active primary. This does not affect the operation of the switch.
Response No action is required.
PLATFORM_CIGESM-5-MM_SWITCHOVER: The active Managment Module is now in slot [dec].
Explanation This message means that the switch recognizes that the management module in the
specified slot is the active primary. [dec] is the chassis slot number.
Response No action is required.
Chapter 2. Message and Recovery Procedures 13
PLATFORM_CIGESM-5-UNDR_THERMAL_THRESH1: The Switch Module has recovered from first thermal
threshold.
Explanation This message means that the switch temperature no longer exceeds the first thermal
threshold of 167°F (75°C). Temperature inside the chassis should be monitored.
Response No action is required.
PLATFORM_CIGESM-6-ACQUIRE_IP: Request from Management Module: acquire IP Address from EEPROM.
Explanation This message means that the switch should use the IP address, netmask, and default IP
gateway from EEPROM memory. This information can be configured through the CLI or through the
BladeCenter Management Module WEB page.
Response No action is required.
PLATFORM_CIGESM-6-PICREADFAIL: Read request to PIC microcontroller failed.
Explanation This message means that the PIC microcontroller failed to respond to a Read request. The
PIC microcontroller might be too busy to respond and thus the Read request timed out, or a checksum
error in the communication exists.
Response No action is required.
PLATFORM_CIGESM-6-PICWRITEFAIL: Write request to PIC microcontroller failed.
Explanation This message means that the PIC microcontroller failed to respond to a Write request. The
PIC microcontroller might be too busy to respond and thus the Write request timed out, or a checksum
error in the communication exists.
Response No action is required.
PLATFORM_CIGESM-6-RESETMGMT1: Request from Management Module received: reset ethernet port Gi0/15.
Explanation This message means that the switch had reset port 15, because of a request from the
management module to reset the port.
Response No action is required.
PLATFORM_CIGESM-6-RESETMGMT2: Request from Management Module received: reset ethernet port Gi0/16.
Explanation This message means that the switch had reset port 16, because of a request from the
management module to reset the port.
Response No action is required.
14Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter System Message Guide
CMP Messages
This section contains the Cluster Membership Protocol (CMP) messages.
CMP-5-ADD: The Device is added to the cluster (Cluster Name:[chars], CMDR IP Address [inet]).
Explanation This message means that the device is added to the cluster. [chars] is the cluster name,
and [inet] is the Internet address of the command switch.
Response No action is required.
CMP-5-MEMBER_CONFIG_UPDATE: Rece ived member configuration from mem ber [dec].
Explanation This message means that the active or standby command switch received a member
configuration. [dec] is the member number of the sender.
Response No action is required.
CMP-5-MGMT_VLAN_CHNG: The management vlan has been changed to [dec].
Explanation This message means that the management VLAN has changed. [dec] is the new
management VLAN number.
Response No action is required.
CMP-5-NBR_UPD_SIZE_TOO_BIG: Number of neighbors in neighbor update is [int], maximum number of
neighbors allowed in neighbor update is [int].
Explanation This message means that the number of cluster neighbors in the clustering neighbor
update packet exceeds the number of neighbors supported by the clustering module design. [int] is the
number of cluster neighbors.
Response No action is required.
CMP-5-REMOVE: The Device is removed from the cluster (Cluster Name:[chars]).
Explanation This message means that the device is removed from the cluster. [chars] is the cluster
name.
Response No action is required.
Chapter 2. Message and Recovery Procedures 15
DOT1X Messa ges
This section contains the 802.1X authorization messages.
DOT1X_MOD-3-NULLPTR: Unexpected null pointer in [chars] at [dec].
Explanation This message means that an internal software error occurred. [chars] is the software
filename, and [dec] is the line number in the file.Response Find out more about the error by using the show tech-support privileged EXEC command and
by copying the error message exactly as it appears on the console or system log and entering it in the Output
Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For more information about these
online tools , see the “Error Message Traceback Reports” section on page 9.
DOT1X-3-ROUTEDPORT: Received vlan id ([dec]) from RADIUS for routed port [chars].
Explanation This message means that during 802.1X authorization, the RADIUS server provided a
VLAN ID for a routed port.
Response Remove the VLAN ID in the RADIUS configuration, or configure the port as an access port.
DOT1X-3-VLANINVALID: Received invalid vlan ([dec]) from RADIUS for [chars].
Explanation This message means that during 802.1X authorization, the RADIUS server provided a
VLAN ID that is not configured on the switch.
Response Change the VLAN ID in the RADIUS configuration, or configure the VLAN on the switch.
DOT1X-3-VLANMALFORMED: Received malformed vlan from RADIUS for [chars].
Explanation This message means that during 802.1X authorization, the RADIUS server provided an
invalid VLAN ID.
Response Correct the VLAN ID in the RADIUS configuration.
DOT1X-3-VOICEVLAN: Received voice vlan ([dec]) from RADIUS for [chars].
Explanation This message means that during 802.1X authorization, the RADIUS server provided a
VLAN ID that conflicts with the voice VLAN ID on the port.
Response Change the VLAN ID in the RADIUS configuration, or change the voice VLAN on the switch
port.
16Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter System Message Guide
DTP Messages
This section contains the Dynamic Trunking Protocol (DTP) messages.
DTP-4-MEM_UNAVAIL: Memory was not available to perform the trunk negotiation action.
Explanation This message means that the system is unable to negotiate trunks because of a lack of
memory.
Response Reduce other system activity to ease the memory demands.
DTP-4-TMRERR: An internal timer error occurred when trunking on interface [chars].
Explanation This message means that a timer used by the trunking protocol unexpectedly expired.
[chars] is the trunked interface.
Response This error is internally corrected, and no long-term ramifications exist. However, if more
problems with trunking occur, reload the switch by using the reload privileged EXEC command.
DTP-4-UNKN_ERR: An unknown operational error occurred.
Explanation This message means that the system is unable to negotiate trunks because an internal
operation generated an unexpected error.
Response Reload the switch by using the reload privileged EXEC command.
DTP-5-ILGLCFG: Illegal config (on, isl--on, dot1q) on [chars].
Explanation This message means that one end of the trunk is configured as on, ISL, and the other end
is configured as on, 802.1Q. [chars] is the interface.Response This configuration is illegal and will not establish a trunk between two switches. You must
change the encapsulation type so that both ends of the trunk match.
DTP-5-NONTRUNKPORTON: Port [chars] has become non-trunk.
Explanation This message means that the interface changed from trunk to access. [chars] is the
interface that changed.
Response This message is provided for information only.
DTP-5-TRUNKPORTCHG: P ort [chars] has changed from [chars] trunk to [chars] trunk.
Explanation This message means that the encapsulation type of the trunk has changed. The first [chars]
is the interface, the second [chars] is the original encapsulation type, and the third [chars] is the new
encapsulation type.
Response This message is provided for information only.
Chapter 2. Message and Recovery Procedures 17
Loading...
+ 43 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.