Cisco IE 3000 Service Manual

Cisco IE 3000 Switch Hardware Installation Guide

Cisco Systems, Inc.
www.cisco.com
Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the equipment to one side or the other of the television or radio.
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
No combinations are authorized or intended under this document.
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
Cisco IE 3000 Switch Hardware Installation Guide
© 2008–2014 Cisco Systems, Inc. All rights reserved.

CONTENTS

Preface vii
Audience vii
Purpose vii
Conventions vii
Related Publications viii
Obtaining Documentation, Obtaining Support, and Security Guidelines viii
CHAPTER
1 Overview 1-1
Overview 1-1
Switch Models 1-2
Front-Panel Description 1-2
10/100 Ports 1-8 Dual-Purpose Ports 1-8 SFP Modules 1-8 100BASE-FX Ports 1-10 100BASE-X Ports 1-10 PoE Ports 1-10 Power and Relay Connector 1-10 Console Port 1-11 LEDs 1-11
Setup LED 1-14 System LED 1-14 Alarm LED 1-14 Power Status LED 1-15 10/100 Port Status LEDs 1-15 100Base-FX Port Status LEDs 1-16 Dual-Purpose Port LEDs 1-16 100BASE-X SFP Port LEDs 1-17 PoE Status LED 1-17 10/100BASE-T PoE and Non-PoE Port LEDs 1-17
Compact Flash Memory Card 1-18
Rear-Panel Description 1-19
Power Converter (Optional) 1-20
Cisco IE 3000 Switch Hardware Installation Guide
i
Contents
AC-Input Power Supply (Optional) 1-21
Management Options 1-22
Network Configurations 1-23
CHAPTER
2 Switch Installation 2-1
Preparing for Installation 2-1
Warnings 2-2 Installation Guidelines 2-3
Environment and Enclosure Guidelines: 2-3 Other Guidelines 2-3
Verifying Package Contents 2-5
Adding Modules to the Switch 2-5
Expansion Module Configurations 2-5 Connecting Modules 2-10
Installing or Removing the Compact Flash Memory Card 2-12
Verifying Switch Operation 2-13
Connecting a PC or a Terminal to the Console Port 2-14 Connecting the Protective Ground and DC Power 2-15
Grounding the Switch 2-15 Wiring the DC Power Source 2-18 Attach the Power and Relay Connector to the Switch 2-23 Attaching DC Power to the PoE Expansion Modules 2-23
Running POST 2-25
Applying Power to the Switch 2-25 Verify POST Results 2-25 Disconnect Power 2-26
Installing the Switch 2-26
Installing the Switch on a DIN Rail 2-27 Installing the Switch on the Wall 2-31 Installing the Switch in a Rack 2-33 Removing the Switch from a DIN Rail or a Rack 2-35
Connecting Power and Alarm Circuits 2-36
Wiring the Protective Ground and DC Power 2-36 Wiring the External Alarms 2-37
Connecting Destination Ports 2-40
Connecting to 10/100 and 10/100/1000 Ports 2-40 Installing and Removing SFP Transceivers 2-41
Installing SFP Transceivers into Module Ports 2-42 Removing SFP Transceivers from Module Ports 2-43
Cisco IE 3000 Switch Hardware Installation Guide
ii
Connecting to SFP Transceivers 2-44 Connecting to a Dual-Purpose Port 2-45 Connecting to 100BASE-FX Ports 2-47 Connecting to a PoE Port 2-48
Connecting the Switch to the Power Converter 2-48
Attaching the Power Converter to the Switch 2-49 Installing the Power Converter on a DIN Rail, Wall, or Rack Adapter 2-50 Connecting the DC Power Clip 2-50 Connecting the Power Converter to an AC Power Source 2-51
Preparing the AC Power Cord 2-51
Connecting the AC Power Cord to the Power Converter 2-52 Connecting the Power Converter to a DC Power Source 2-54 Applying Power to the Power Converter 2-56
Connecting the Switch to the AC-Input Power Supply 2-56
Attaching the Power Supply to the Switch 2-56 Installing the AC-input Power Supply on a DIN Rail, Wall, or Rack Adapter 2-56 Connecting the DC Power Clip 2-57 Connecting the AC-Input Power Supply to an AC Power Source 2-57
Connecting the AC Power Cord to the Power Supply 2-58
Contents
CHAPTER
Where to Go Next 2-58
3 Troubleshooting 3-1
Diagnosing Problems 3-1
Verify Switch POST Results 3-1 Verify Switch LEDs 3-2 Verify Switch Connections 3-2
Bad or Damaged Cable 3-2
Ethernet and Fiber Cables 3-2
Link Status 3-3
Transceiver Issues 3-3
Port and Interface Settings 3-3
Ping End Device 3-3
Spanning Tree Loops 3-4 Verify Switch Performance 3-4
Speed, Duplex, and Autonegotiation 3-4
Autonegotiation and NIC 3-4
Cabling Distance 3-5
How to Clear the Switch IP Address and Configuration 3-5
How to Recover Passwords 3-5
Cisco IE 3000 Switch Hardware Installation Guide
iii
Contents
Finding the Switch Serial Number 3-6
APPENDIX
APPENDIX
A Technical Specifications A-1
B Installation In a Hazardous Environment B-1
Preparing for Installation B-1
Warnings B-2
North American Hazardous Location Approval B-4
EMC Environmental Conditions for Products Installed in the European Union B-5 Installation Guidelines B-5
Environment and Enclosure Guidelines: B-5 Other Guidelines B-5
Verifying Package Contents B-7
Adding Modules to the Switch B-7
Expansion Module Configurations B-8 Connecting Modules B-12
Installing or Removing the Compact Flash Memory Card B-14
Verifying Switch Operation B-15
Connecting a PC or a Terminal to the Console Port B-16 Connecting the Protective Ground and DC Power B-17
Grounding the Switch B-18 Wiring the DC Power Source B-20 Attach the Power and Relay Connector to the Switch B-25 Attaching DC Power to the PoE Expansion Modules B-26
Running POST B-27
Applying Power to the Switch B-27 Verify POST Results B-28 Disconnect Power B-29
iv
Installing the Switch B-29
Installing the Switch on a DIN Rail B-30 Installing the Switch on a Wall B-34 Installing the Switch in a Rack B-36 Removing the Switch from a DIN Rail or a Rack B-38
Connecting Power and Alarm Circuits B-39
Information about the Sealed Relay Device B-40 Wiring the Protective Ground and DC Power B-40 Wiring the External Alarms B-41
Connecting Destination Ports B-44
Connecting to 10/100 and 10/100/1000 Ports B-44
Cisco IE 3000 Switch Hardware Installation Guide
Installing and Removing SFP Transceivers B-45
Installing SFP Transceivers into Module Ports B-46
Removing SFP Transceivers from Module Ports B-47 Connecting to SFP Transceivers B-48 Connecting to a Dual-Purpose Port B-49 Connecting to 100BASE-FX Ports B-51 Connecting to a PoE Port B-52
Connecting the Switch to the Power Converter B-52
Attaching the Power Converter to the Switch B-52 Installing the Power Converter on a DIN Rail, Wall, or Rack Adapter B-55 Connecting the DC Power Clip B-55 Connecting the Power Converter to an AC Power Source B-56
Preparing the AC Power Cord B-56
Connecting the AC Power Cord to the Power Converter B-57 Connecting the Power Converter to a DC Power Source B-59 Applying Power to the Power Converter B-61
Contents
APPENDIX
Connecting the Switch to the AC-Input Power Supply B-61
Attaching the Power Supply to the Switch B-61 Installing the AC-input Power Supply on a DIN Rail, Wall, or Rack Adapter B-62 Connecting the DC Power Clip B-62 Connecting the AC-Input Power Supply to an AC Power Source B-63
Connecting the AC Power Cord to the Power Supply B-63
Where to Go Next B-64
C Cable and Connectors C-1
Connector Specifications C-1
10/100 Ports C-1
Connecting to 10BASE-T- and 100BASE-TX-Compatible Devices C-1
Connecting to 1000BASE-T Devices C-2 100BASE-FX Ports C-3 PoE Expansion Module Ports (IEM-3000-4PC and IEM-3000-4PC-4TC Only) C-3 SFP Transceiver Ports C-4 Dual-Purpose Ports C-5 Console Port C-5
Cable and Adapter Specifications C-5
SFP Transceiver Cable Specifications C-5 Two Twisted-Pair Cable Pinouts C-8 Four Twisted-Pair Cable Pinouts for 1000BASE-T Ports C-9 Crossover Cable and Adapter Pinouts C-10
Cisco IE 3000 Switch Hardware Installation Guide
v
Contents
Identifying a Crossover Cable C-10 Adapter Pinouts C-10
APPENDIX
D Configuring the Switch with the CLI-Based Setup Program D-1
Accessing the CLI from the Console Port D-1
Entering the Initial Configuration Information D-2
IP Settings D-2 Completing the Setup Program D-2
vi
Cisco IE 3000 Switch Hardware Installation Guide

Audience

Purpose

Preface

This guide is for the networking or computer technician responsible for installing Cisco IE 3000 series switches. We assume that you are familiar with the concepts and terminology of Ethernet and local area networking.
This guide documents the hardware features of the Cisco IE 3000 switches. It describes the physical and performance characteristics of each switch, explains how to install a switch, and provides troubleshooting information.
This guide does not describe system messages that you might receive or how to configure your switch. For more information, see the switch getting started guide, the switch software configuration guide, the switch command reference, and the switch system message guide on the Cisco.comTechnical Support and Documentation home page. For information about the standard Cisco IOS Release 12.1 or 12.2 commands, see the Cisco IOS documentation set from the Cisco.com home page at Technical Support and Documentation > Documentation. On the Cisco Documentation home page, select Release 12.1 or 12.2 from the Cisco IOS Software drop-down list.

Conventions

This document uses the following conventions and symbols for notes, cautions, and warnings.
Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in
this manual.
Caution Means reader be careful. In this situation, you might do something that could result in equipment
damage or loss of data.
Cisco IE 3000 Switch Hardware Installation Guide
vii
Warning
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071
The safety warnings for this product are translated into several languages in the Regulatory Compliance and Safety Information for the Cisco IE 3000 Switch that ships with the product. The EMC regulatory
statements are also included in that guide.

Related Publications

Before installing, configuring, or upgrading the switch, see the release notes on Cisco.com for the latest information.
These documents provide complete information about the switch and are available on Cisco.com:
Cisco IE 3000 Switch Getting Started Guide
Regulatory Compliance and Safety Information for the Cisco IE 3000 Switch
Release Notes for the Cisco IE 3000 Switch
Cisco IE 3000 Switch Software Configuration Guide
Cisco IE 3000 Switch Command Reference
Cisco IE 3000 Switch System Message Guide
Device manager online help (available on the switch)
Cisco Small Form-Factor Pluggable Modules Installation Notes
These compatibility matrix documents are available from this Cisco.com site:
http://www.cisco.com/en/US/products/hw/modules/ps5455/products_device_support_tables_list.html
Cisco Gigabit Ethernet Transceiver Modules Compatibility Matrix (not orderable but available on
Cisco.com)
Cisco Small Form-Factor Pluggable Modules Compatibility Matrix (not orderable but available on
Cisco.com)

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
viii
Cisco IE 3000 Switch Hardware Installation Guide
CHA P T ER
1
Overview
This chapter describes the Cisco Industrial Ethernet (IE) 3000 switch, hereafter referred to as the switch, and covers these topics:
Overview, page 1-1
Switch Models, page 1-2
Front-Panel Description, page 1-2
Compact Flash Memory Card, page 1-18
Rear-Panel Description, page 1-19
Power Converter (Optional), page 1-20
Management Options, page 1-22
Network Configurations, page 1-23

Overview

Note The switch does not have cooling fans.
The Cisco IE 3000 switch provides a rugged and secure switching infrastructure for harsh environments. It is suitable for industrial Ethernet applications, including factory automation, intelligent transportation systems (ITSs), substations, and other deployments in harsh environments.
You can connect these switches to office networking devices like Cisco IP Phones, Cisco Wireless Access Points workstations, and other devices such as servers, routers, and other switches. In industrial environments, you can connect any Ethernet-enabled industrial communication devices, including programmable logic controllers (PLCs), human-machine interfaces (HMIs), drives, sensors, traffic signal controllers, and intelligent electronic devices (IEDs).
You can mount the switch on a DIN rail in an industrial enclosure, on a wall or panel, and with some restrictions, in a standard 19-inch rack. Its components are designed to withstand extremes in temperature, vibration, and shock that are common in an industrial environment.
Cisco IE 3000 Switch Hardware Installation Guide
1-1

Switch Models

Switch Models
Table 1-1 describes the switch and the expansion modules. The Cisco IE-3000-4TC and
the Cisco IE-3000-8TC are the switch models, and the Cisco IEM-3000-8TM and the Cisco IEM-3000-8FM are expansion modules that you can connect to increase the number of ports. For instructions on how to connect the expansion modules to the switch, see the “Adding Modules to the
Switch” section on page 2-5.
.
Table 1-1 Cisco IE 3000 Switch Models and Expansion Modules
Switch Model Description
Cisco IE-3000-4TC 4 10/100BASE-T Ethernet ports and 2 dual-purpose ports, each with
Cisco IE-3000-8TC 8 10/100BASE-T Ethernet ports and 2 dual-purpose ports
Cisco IE-3000-4TC-E 4 10/100BASE-T Ethernet ports and 2 dual-purpose ports (supports
Cisco IE-3000-8TC-E 8 10/100BASE-T Ethernet ports and 2 dual-purpose ports (supports
Expansion Modules
Cisco IEM-3000-8TM Expansion module with 8 10/100BASE-T copper Ethernet ports
Cisco IEM-3000-8FM Expansion module with 8 100BASE-FX fiber-optic Ethernet ports
Cisco IEM-3000-4SM Expansion module with 4 100BASE-X SFP Ethernet ports
Cisco IEM-3000-8SM Expansion module with 8 100BASE-X SFP Ethernet ports
Cisco IEM-3000-4PC
Cisco IEM-3000-4PC-4TC Expansion module with 4 PoE ports and 4 non-PoE FE ports
1. The IEM-3000-4PC expansion module and the IEM-3000-4PC-4TC expansion module require a separate DC power source. This source can be either the PWR-IE65W-PC-DC DC-input power supply or the PWR-IE65W-PC-AC AC-input power suppl or you can use site source DC power.
Chapter 1 Overview
a 10/100/1000BASE-T copper port and an SFP (small form-factor pluggable) module slot
the IP services software feature set)
the IP services software feature set)
1
Expansion module with 4 PoE ports

Front-Panel Description

This section describes the front panel and includes these sections:
10/100 Ports, page 1-8
Dual-Purpose Ports, page 1-8
100BASE-FX Ports, page 1-10
Power and Relay Connector, page 1-10
Console Port, page 1-11
LEDs, page 1-11
The switch front panel contains the ports, the LEDs, and the power and relay connectors. Figure 1-1 to
Figure 1-6 show the switch and expansion module front panels.
Cisco IE 3000 Switch Hardware Installation Guide
1-2
Chapter 1 Overview

Figure 1-1 Cisco IE-3000-8TC Switch

1
2
3
4
5
Front-Panel Description
201699
1 Power and relay connectors 4 10/100 ports
2 Console port 5 Protective ground connection
3 Dual-purpose ports

Figure 1-2 Cisco IE-3000-4TC Switch

1
2
201700
3
4
5
1 Power and relay connectors 4 10/100 ports
2 Console port 5 Protective ground connection
3 Dual-purpose ports
Cisco IE 3000 Switch Hardware Installation Guide
1-3
Front-Panel Description
1
201701
Chapter 1 Overview

Figure 1-3 Cisco IEM-3000-8TM Expansion Module

201702
1
1 10/100 ports

Figure 1-4 Cisco IEM-3000-8FM Expansion Module

1 100BASE-FX ports
Cisco IE 3000 Switch Hardware Installation Guide
1-4
Chapter 1 Overview
1
2
3
4
1
345668
1
5
2
6
3
7
4
8
1
345667
Front-Panel Description

Figure 1-5 Cisco IEM-3000-4SM Expansion Module

1 100BASE-X SFP ports

Figure 1-6 Cisco IEM-3000-8SM Expansion Module

1 100BASE-X SFP ports
Cisco IE 3000 Switch Hardware Installation Guide
1-5
Front-Panel Description
Chapter 1 Overview

Figure 1-7 Cisco IEM-3000-4PC PoE Expansion Module

1
2
3
1 DC Input terminal block 3 PoE ports
2 POE STATUS LED
346705
1-6
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 1 Overview
346704
2
3
1
4
Front-Panel Description

Figure 1-8 Cisco IEM-3000-4PC-4TC PoE Expansion Module

1 10/100 Non-PoE ports 3 POE STATUS LED
2 DC-Input terminal block 4 PoE ports
Cisco IE 3000 Switch Hardware Installation Guide
1-7
Front-Panel Description

10/100 Ports

Chapter 1 Overview
You can set the 10/100 ports to operate at 10 or 100 Mb/s in full-duplex or half-duplex mode. You can also set these ports for speed and duplex autonegotiation in compliance with IEEE 802.3AB. (The default setting is autonegotiate.) When set for autonegotiation, the port senses the speed and duplex settings of the attached device and advertises its own capabilities. If the connected device also supports autonegotiation, the switch port negotiates the best connection (that is, the fastest line speed that both devices support and full-duplex transmission if the attached device supports it) and configures itself accordingly. In all cases, the attached device must be within 328 feet (100 meters). 100BASE-TX traffic requires Category 5 cable. 10BASE-T traffic can use Category 3 or Category 4 cables.
When connecting the switch to workstations, servers, routers, and Cisco IP Phones, be sure that the cable is a straight-through cable.
For copper ports, you can use the mdix auto interface configuration command in the command-line interface (CLI) to enable the automatic medium-dependent interface crossover (auto-MDIX) feature. When the auto-MDIX feature is enabled, the switch detects the required cable type for copper Ethernet connections and configures the interfaces accordingly. For configuration information for this feature, see the switch software configuration guide or the switch command reference.

Dual-Purpose Ports

A dual-purpose port can be configured as either a 10/100/1000 port or as an SFP module port. Only one port can be active at a time. If both ports are connected, the SFP module port has priority.
You can set the 10/100/1000 ports to operate at 10, 100, or 1000 Mb/s in full-duplex or half-duplex mode. You can configure them as fixed 10, 100, or 1000 Mb/s (Gigabit) Ethernet ports and can configure the duplex setting. (See the switch software configuration for more information.)
You can use Gigabit Ethernet SFP modules to establish fiber-optic connections to other switches. These transceiver modules are field-replaceable, providing the uplink interfaces when inserted in an SFP module slot. You use fiber-optic cables with LC connectors to connect to a fiber-optic SFP module.
For more information about these SFP modules, see the “SFP Modules” section on page 1-8, your SFP module documentation or the release note for your switch software.

SFP Modules

The switch Ethernet SFP modules provide connections to other devices. These field-replaceable transceiver modules provide the uplink interfaces.The modules have LC connectors for fiber-optic connections or RJ-45 connectors for copper connections. You can use any combination of the supported SFP modules listed in Table 1- 2.
1-8
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 1 Overview
Table 1-2 Maximum Operating Temperature
Type of SFP Module Model
Rugged and Industrial SFPs –40 to 140°F (–40 to 60°C)
Commercial SFPs 32 to 113°F (0 to 45°C)
GLC-SX-MM-RGD
GLC-LX-SM-RGD
GLC-FE-100LX-RGD
GLC-FE-100FX-RGD
GLC-ZX-SM-RGD
GLC-BX40-D-I with digital optical monitoring
GLC-BX40-DA-I with DOM support
GLC-BX80-D-I with DOM support
GLC-BX40-U-I with DOM support
GLC-BX80-U-I with DOM support
GLC-BX-D with DOM support
GLC-BX-U with DOM support
Front-Panel Description
(DOM) support
GLC-FE-100LX
GLC-FE-100BX-D
GLC-FE-100BX-U
GLC-FE-100FX
GLC-FE-100EX
GLC-FE-100ZX
CWDM SFP with DOM support
DWDM SFP with DOM support
GLC-T
Extended temperature SFPs 23 to 140°F (–5 to 60°C)
SFP-GE-L with DOM support
SFP-GE-S with DOM support
SFP-GE-Z with DOM support
GLC-SX-MMD with DOM support
GLC-EX-SMD with DOM support
GLC-LH-MMD with DOM support
GLC-ZX-SMD with DOM support
For the most up-to-date list of supported SFP models for Cisco Industrial Ethernet switches, see
http://www.cisco.com/en/US/docs/interfaces_modules/transceiver_modules/compatibility/matrix/OL_
6981.html#wp138176
For information about SFP modules, see your SFP module documentation and the “Installing and
Removing SFP Transceivers” section on page 2-41. For cable specifications, see Appendix C, “Cable and Connectors.”
Cisco IE 3000 Switch Hardware Installation Guide
1-9
Front-Panel Description
201815
RT
A
V
A

100BASE-FX Ports

The IEEE 802.3u 100BASE-FX ports provide full-duplex 100 Mb/s connectivity over multimode fiber (MMF) cables. These ports use a small-form-factor fixed (SFF) fiber-optic transceiver module that accepts a dual LC connector. The cable can be up to 1.24 miles (2 km) in length.

100BASE-X Ports

The IEEE 802.3u 100BASE-X ports provide full-duplex 100 Mb/s connectivity over both single-mode (SMF) and multimode fiber (MMF) cables. These ports use a small-form-factor pluggable (SFP) fiber-optic transceiver module that accepts a dual LC connector (except in the case of the GLC-FE-100BX-U and GLC-FE-100BX-D SFP transceivers). With the GLC-FE-100ZX SFP transceiver installed, cable runs of up to 49.6 miles (80 km) are supported.

PoE Ports

The IEM-3000-4PC and the IEM-3000-4PC-4TC expansion modules provide 10/100BASE-T PoE capability to the IE3000 base switch. Both expansion modules support up to 4 PoE (802.3af) or 4 PoE+ (802.3at) devices. The PoE expansion modules require a dedicated power supply for PoE power.
Chapter 1 Overview

Power and Relay Connector

You connect the DC power and alarm signals to the switch through two front panel connectors. One connector provides primary DC power (supply A) and the major alarm signal, and a second connector (supply B) provides secondary power and the minor alarm signal. The two connectors are physically identical and are in the upper left side of the front panel. See Figure 1-2.
The switch accessory pack includes the mating power and relay connectors. These connectors provide screw terminals for terminating the DC power and alarm wire and the connector plugs into the power and relay receptacles on the front panel. The positive DC power connection is labeled V, and the return connection is labeled RT (see Figure 1-9).
Figure 1-9 Power and Relay Connector
The switch can operate with a single power source or with dual power sources. When both power sources are operational, the switch draws power from the DC source with the higher voltage. If one of the two power sources fail, the other continues to power the switch.
The power and relay connectors also provide an interface for two independent alarm relays: the major and the minor alarms. The relays can be activated for environmental, power supply, and port status alarm conditions and can be configured to indicate an alarm with either open or closed contacts. The relay itself is normally open, so under power failure conditions, the contacts are open. From the CLI, you can associate any alarm condition with one or with both alarm relays.
1-10
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 1 Overview

Console Port

Front-Panel Description
Alarm relays often control an external alarm device, such as a bell or a light. To connect an external alarm device to the relay, you must connect two relay contact wires to complete an electrical circuit. Both alarm terminals on the power and relay connector are labeled A, and you can connect them without regard to polarity.
See the switch software configuration guide for instructions on configuring the alarm relays.
For more information about the power and relay connector, see Appendix C, “Cable and Connectors.”
You can get replacement power and relay connectors (PWR-IE3000-CNCT=) by calling Cisco Technical Support.
You can connect a switch to a PC through the console port and the supplied RJ-45-to-DB-9 adapter cable. If you want to connect a switch to a terminal, you need to provide an RJ-45-to-DB-25 female DTE adapter. You can order a kit (part number ACS-DSBUASYN=) with that adapter from Cisco Systems. For console-port and adapter-pinout information, see the “Two Twisted-Pair Cable Pinouts” section on
page C-8.

LEDs

You can use the LEDs to monitor the switch status, activity, and performance. Figure 1-10 to Figure 1-13 show the front panel LEDs, and the following sections describe them.
All LEDs are visible through the GUI management applications—the Cisco Network Assistant application for multiple switches and the device manager GUI for a single switch. The switch software configuration guide describes how to use the CLI to configure and to monitor individual switches and switch clusters.
Cisco IE 3000 Switch Hardware Installation Guide
1-11
Front-Panel Description
201703
85
6
7
3
4
2
1
Figure 1-10 LEDs on the Cisco IE 3000 Switch
Chapter 1 Overview
1 Express setup button 5 Dual-purpose uplink port LED
2 System LED 6 Pwr B LED
3 Alarm LED 7 Pwr A LED
4 Setup LED 8 Port LED
Figure 1-11 LEDs on the Cisco IEM-3000-8TM Module
1
201706
1 10/100 port LED
Cisco IE 3000 Switch Hardware Installation Guide
1-12
Chapter 1 Overview
Front-Panel Description
Figure 1-12 LEDs on the Cisco IEM-3000-8FM Module
1
1 100BASE -FX port LEDs
Figure 1-13 LEDs on the Cisco IEM-3000-8SM Module
3
3
7
7
4
4
8
8
1
2
3
4
201705
5
6
7
8
1
1 100BASE-X port LEDs
Note The port numbering sequence is the same for the IEM-3000-4SM expansion module.
Cisco IE 3000 Switch Hardware Installation Guide
345669
1-13
Front-Panel Description
Setup LED
Chapter 1 Overview
The LED arrangement on the IEM-3000-4PC PoE expansion module is similar to the LED arrangement on the IEM-3000-4PC-4TC PoE expansion module except that the IEM-3000-4PC module does not have the four additional non-PoE ports with their associated port LEDs.
The Setup LED displays the express setup mode for the initial configuration. Table 1-3 lists the LED colors and their meanings.
Ta b le 1 - 3 S et up L E D
Color Setup Status
Off (dark) Switch is configured as a managed switch.
Solid green Switch is in initial setup.
Blinking green Switch is in initial setup, in recovery, or initial setup is
incomplete.
Solid
red Switch failed to start initial setup or recovery because
there is no available switch port to which to connect the management station. Disconnect a device from a switch port, and then press the Express Setup button.
System LED
Alarm LED
The System LED shows whether the system is receiving power and is functioning properly.
Table 1-4 lists the system LED colors and their meanings.
Ta b le 1 - 4 S y s te m L E D
Color System Status
Off System is not powered on.
Green System is operating normally.
Red Switch is not functioning properly.
Table 1-5 lists the alarm LED colors and their meanings.
Table 1-5 Alarm Status LED
Color System Status
Off Alarms are not configured, or the switch is off.
Green Alarms are configured.
Blinking red Switch has detected a major alarm.
Red Switch has detected a minor alarm.
1-14
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 1 Overview
Power Status LED
Front-Panel Description
The switch can operate with one or two DC power sources. Each DC input has an associated LED that shows the status of the corresponding DC input. If power is present on the circuit, the LED is green. If power is not present, the LED color depends on the alarm configuration. If alarms are configured, the LED is red when power is not present; otherwise, the LED is off.
If the switch has dual power sources, the switch draws power from the power source with the higher voltage. If the one of the DC sources fails, the alternate DC source powers the switch, and the corresponding power status LED is green. The power status for the failed DC source is either off or red, depending on the alarm configuration.
Table 1-6 lists the power status LED colors and meanings.
Table 1-6 Power Status LEDs
Color System Status
Off Power is not present on the circuit, or the system is not powered up.
Green Power is present on the associated circuit.
Red Power is not present on the associated circuit, and the power supply alarm is
configured.
Note The Pwr A and Pwr B LEDs show that power is not present on the switch if the power input drops below
the low valid level. The power status LEDs only show that power is present if the voltage at the switch input exceeds the valid level. The difference, or hysteresis, ensures that the power status LEDs do not oscillate at values near 18 V.
For information about the power LED colors during the power-on self-test (POST), see the “Verifying
Switch Operation” section on page 2-13.
10/100 Port Status LEDs
Each 10/100 port has a port status LED, also called a port LED, as shown in Figure 1-10, Figure 1-11, and Figure 1-12. Tab le 1-7 displays LED information about the switch and the individual ports.
Table 1-7 10/100 Port Status LEDs
Color System Status
Off No link.
Solid green Link present.
Blinking green Activity. Port is sending or receiving data.
Blinking amber
A link blocked by Spanning Tree Protocol (STP) is sending or receiving data.
Cisco IE 3000 Switch Hardware Installation Guide
1-15
Front-Panel Description
1
41
2 3
Table 1-7 10/100 Port Status LEDs (continued)
Color System Status
Alternating green-amber
Solid amber Port is not forwarding. Port was disabled by management, an
100Base-FX Port Status LEDs
These LEDs display information about the individual ports. See Table 1-8 .
Table 1-8 100BASE-FX MM Uplink Port Status LEDs
Chapter 1 Overview
Link fault. Error frames can affect connectivity, and errors such as excessive collisions, CRC errors, and alignment and jabber errors are monitored for a link-fault indication.
address violation, or STP.
Note After a port is reconfigured, the port LED can remain
amber for up to 30 seconds while STP checks the switch for possible loops.
Color System Status
Off No link.
Solid green Link is present.
Blinking green Activity. Port is sending or receiving data.
Blinking amber A link blocked by Spanning Tree Protocol (STP) is sending or receiving
Alternating green-amber Link is faulty.
Solid amber Link is disabled.
Dual-Purpose Port LEDs
Figure 1-14 shows the LEDs on a dual-purpose port. You can configure each port as either a 10/100/1000
port through the RJ-45 connector or as an SFP module, but not both at the same time. The LEDs show how the port is being used (Ethernet or SFP module).
The LED colors have the same meanings as described in Tab l e 1-7 .
Figure 1-14 Dual-Purpose Port LEDs
data.
1-16
1 RJ-45 connector 3 SFP module port in-use LED
2 RJ-45 port in-use LED 4 SFP module slot
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 1 Overview
100BASE-X SFP Port LEDs
The 100BASE-X SFP port LEDs are located on the two SFP expansion modules. The LED colors have the same meanings as described in Tab le 1- 7.
PoE Status LED
The PoE status LED on the front panel of the IEM-3000-4PC and the IEM-3000-4PC-4TC PoE expansion modules displays the functionality and status of the PoE ports. The LED colors and meanings are listed in Table 1-9.
Table 1-9 PoE Status LED Colors and Meanings
Color PoE Status
Off PoE is off. If the powered device is receiving power from an AC power source,
Green PoE is on. The port LED is green only when the switch port is providing power.
Alternating green and amber
Flashing amber PoE is off due to a fault.
Front-Panel Description
the port LED is off even if the powered device is connected to the switch port.
PoE is denied because providing power to the powered device will exceed the power capacity of the expansion module.
Caution Noncompliant cabling or powered devices can cause a PoE port fault.
Amber PoE for the port is disabled. (PoE is enabled by default.)
10/100BASE-T PoE and Non-PoE Port LEDs
The 10/100BASE-T PoE and non-PoE port status LEDs on the front panel of the IEM-3000-4PC and the IEM-3000-4PC-4TC PoE expansion modules display the functionality and status of the individual ports on the expansion modules.
Table 1-10 10/100BASE-T Port Status LEDs for the PoE Expansion Modules
Color Port Status
Off Port is not connected.
Flashing amber Link negotiation in progress on the port.
Flashing green Link is up and there is data transfer in progress on the port.
Amber Link negotiation failure on the port.
Green Link is up but there is no data transfer.
Use only standard-compliant cabling to connect Cisco prestandard IP Phones and wireless access points or IEEE 802.3af-compliant devices. You must remove any cable or device that causes a PoE fault.
Cisco IE 3000 Switch Hardware Installation Guide
1-17

Compact Flash Memory Card

Compact Flash Memory Card
The switch supports a compact flash memory card that makes it possible to replace a failed switch without reconfiguring the new switch. The slot for the compact flash memory card is on the bottom of the switch. See Figure 1-15.
Note For more information on inserting and removing the compact flash memory card, see the “Installing or
Removing the Compact Flash Memory Card” section on page 2-12.
Chapter 1 Overview
1-18
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 1 Overview
1
201832
Bottom of switch

Rear-Panel Description

Figure 1-15 Compact Flash Memory Card Slot

Note You can obtain replacement flash memory cards (CF-IE3000=) by calling Cisco Technical Support.
Rear-Panel Description
The rear panel of the switch, modules, and power converter have latches for installation on either a DIN rail or a wall. See Figure 1-16. The latches slide outward to position the switch over a DIN rail and slide inward to secure the switch to a DIN rail. The feet stabilize the switch when it is mounted on the wall.
Cisco IE 3000 Switch Hardware Installation Guide
1-19

Power Converter (Optional)

1
2
201697

Figure 1-16 Cisco IE 3000 Switch Rear Panel

Chapter 1 Overview
1 DIN rail latch 2 Foot in recessed position
Power Converter (Optional)
The switch can be used with an optional AC/DC power converter. The power converter (PWR-IE3000-AC) can supply 24-VDC power to one switch and up to two modules. The power converter is mounted on the side of a switch and provides power to the switch through a preassembled power cable.
Note The power converter (PWR-IE3000-AC=) is sold separately.
You can get a replacement power cable (PWR-IE3000-CLP=) by calling Cisco Technical Support.
For installation and connection procedures for the power converter, see the “Connecting the Switch to
the Power Converter” section on page 2-48.
1-20
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 1 Overview
DC
O
K
2
4
V
, 2
.
1A
Rtn
O
u
t
(
-)
Pwr
O
u
t
(+
)
12
5
-2
5
0
V
,
1.
2
5
A
M
AX
1
0
0
-240 V~, 50-60H
z
/
N
/
L
/
202314
2
3
1

AC-Input Power Supply (Optional)

Figure 1-17 displays the power converter.

Figure 1-17 Cisco IE 3000 Switch AC/DC Power Converter

1 DC output connector 3 AC/DC input power connector
2 Status LED
AC-Input Power Supply (Optional)
A 50 W AC-input power supply is available as an option for the IE 3000 switch. The power supply comes in two styles:
PWR-IE50W-AC—An AC-input power supply with a terminal block connector for the source AC
cable.
PWR-IE50W-AC-IEC— An AC-input power supply with an IEC C14 appliance connector for a
detachable AC power cord.
Figure 1-18 shows the AC-input power supply.
The power supply is designed to operate from source AC range of 85 to 264 VAC (115 VAC nominal at 60 Hz or 230 VAC nominal at 50 Hz) and provides 24 VDC to one switch and up to two modules. The power supply attaches to the side of a switch and provides power to the switch through a preassembled power cable (PWR-IE3000-CLP=).
Cisco IE 3000 Switch Hardware Installation Guide
1-21

Management Options

Figure 1-18 AC-Input Power Supply (PWR-IE50W-AC= Shown)

2
4
V
, 2
.
1A
Rt
n
O
u
t
(
-)
Pwr
O
u
t
(+
1
)
Chapter 1 Overview
2
3
DC
O
K
N
/
L
/
1
0
0
-240 V~, 50-60H
12
5
-2
z
/
5
0
V
,
1.
25A
M
AX
1 DC out connector 3 Source AC terminal block (Cover shown
2 STATUS LED
Management Options
202314
installed)
Note The source AC terminal block shown
in the illustration is replaced by an IEC C14 appliance connector on the PWR-50W-AC-IEC= power supply.
1-22
The switch supports these management options:
Cisco Network Assistant
Cisco Network Assistant is a PC-based network management GUI application optimized for LANs of small and medium-sized businesses. Through a GUI, users can configure and manage switch clusters or standalone switches. Cisco Network Assistant is available at no cost and can be downloaded from this URL:
http://www.cisco.com/en/US/products/ps5931/tsd_products_support_series_home.html
For information on starting the Cisco Network Assistant application, see the Getting Started with Cisco Network Assistant guide on Cisco.com.
Device Manager
You can use the device manager, which is in the switch memory, to manage individual and standalone switches. This web interface offers quick configuration and monitoring. You can access the device manager from anywhere in your network through a web browser. For more information, see the getting started guide and the device manager online help.
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 1 Overview

Network Configurations

Cisco IOS CLI
The switch CLI is based on Cisco IOS software and is enhanced to support desktop-switching features. You can fully configure and monitor the switch. You can access the CLI either by connecting your management station directly to the switch management port, or a console port, or by using Telnet from a remote management station. See the switch command reference on Cisco.com for more information.
CiscoWorks application
The CiscoWorks device-management application displays the switch image that you can use to set configuration parameters and to view the switch status and performance information. The CiscoView application, which you purchase separately, can be a standalone application or part of a Simple Network Management Protocol (SNMP) platform. See the CiscoView documentation for more information.
SNMP network management
You can manage switches from a SNMP-compatible management station that is running platforms such as HP OpenView or SunNet Manager. The switch supports a comprehensive set of Management Information Base (MIB) extensions and four Remote Monitoring (RMON) groups. See the switch software configuration guide on Cisco.com and the documentation that came with your SNMP application for more information.
Common Industrial Protocol
The Common Industrial Protocol (CIP) management objects are supported. The Cisco IE 3000 can be managed by CIP-based management tools, allowing the user to manage an entire industrial automation system with one tool.
Network Configurations
See the switch software configuration guide on Cisco.com for network configuration concepts and examples of using the switch to create dedicated network segments and interconnecting the segments through Gigabit Ethernet connections.
Cisco IE 3000 Switch Hardware Installation Guide
1-23
Network Configurations
Chapter 1 Overview
1-24
Cisco IE 3000 Switch Hardware Installation Guide
CHA P T ER
2
Switch Installation
This chapter describes how to install your switch, interpret the power-on self-test (POST), and connect the switch to other devices.
Caution If your installation is in a hazardous environment, see Appendix B, “Installation In a Hazardous
Environment” for instructions.
Read these topics, and perform the procedures in this order:
Preparing for Installation, page 2-1
Adding Modules to the Switch, page 2-5
Installing or Removing the Compact Flash Memory Card, page 2-12
Verifying Switch Operation, page 2-13
Installing the Switch, page 2-26
Connecting Power and Alarm Circuits, page 2-36
Connecting Destination Ports, page 2-40
Connecting the Switch to the Power Converter, page 2-48
Connecting the Switch to the AC-Input Power Supply, page 2-56
Where to Go Next, page 2-58

Preparing for Installation

This section provides information about these topics:
Warnings, page 2-2
Installation Guidelines, page 2-3
Verifying Package Contents, page 2-5
Cisco IE 3000 Switch Hardware Installation Guide
2-1
Preparing for Installation

Warnings

Chapter 2 Switch Installation
These warnings are translated into several languages in the Regulatory Compliance and Safety Information Guide.
Warning
Warning
Warning
Warning
Warning
Warning
Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals. Statement 43
Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001
Before performing any of the following procedures, ensure that power is removed from the DC circuit. Statement 1003
Read the installation instructions before you connect the system to its power source. Statement 1004
This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Statement 1017
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024
2-2
Warning
This unit might have more than one power supply connection. All connections must be removed to de-energize the unit. Statement 1028
Warning
Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
Warning
Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040
Warning
For connections outside the building where the equipment is installed, the following ports must be connected through an approved network termination unit with integral circuit protection. 10/100/1000 Ethernet Statement 1044
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
Preparing for Installation
Warning
Warning
Warning
To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of: 140°F (60°C) Statement 1047
Installation of the equipment must comply with local and national electrical codes. Statement 1074
To prevent airflow restriction, allow clearance around the ventilation openings to be at least:
4.13 in. (105 mm). Statement 1076

Installation Guidelines

When determining where to place the switch, observe these guidelines.
Environment and Enclosure Guidelines:
Review these environmental and enclosure guidelines before installation:
This equipment is intended for use in a Pollution Degree 2 industrial environment, in overvoltage
Category II applications (as defined in IEC publication 60664-1), at altitudes up to 9842 ft (3 km) without derating.
This equipment is considered Group 1, Class A industrial equipment, according to IEC/CISPR
Publication 11. Without appropriate precautions, there may be potential difficulties ensuring electromagnetic compatibility in other environments due to conducted as well as radiated disturbance.
This equipment is supplied as open-type equipment. It must be mounted within an enclosure that is
suitably designed for those specific environmental conditions that will be present and appropriately designed to prevent personal injury resulting from accessibility to live parts. The enclosure must have suitable flame-retardant properties to prevent or minimize the spread of flame, complying with a flame-spread rating of 5VA, V2, V1, V0 (or equivalent) if nonmetallic. The interior of the enclosure must be accessible only by the use of a tool. Subsequent sections of this publication might contain additional information regarding specific enclosure-type ratings that are required to comply with certain product safety certifications.
Other Guidelines
Caution Proper ESD protection is required whenever you handle Cisco equipment. Installation and
These are other installation guidelines:
maintenance personnel should be properly grounded by using ground straps to eliminate the risk of ESD damage to the switch.
Do not touch connectors or pins on component boards. Do not touch circuit components inside the switch. When not in use, store the equipment in appropriate static-safe packaging.
Cisco IE 3000 Switch Hardware Installation Guide
2-3
Preparing for Installation
Caution The device is designed to mount on a DIN rail that conforms to Standard EN50022.
Chapter 2 Switch Installation
Personnel responsible for the application of safety-related programmable electronic systems (PES)
shall be aware of the safety requirements in the application of the system and shall be trained in using the system.
When determining where to place the switch, observe these guidelines:
Before installing the switch, first verify that the switch is operational by powering it on and running
POST. Follow the procedures in the “Verifying Switch Operation” section on page 2-13.
For 10/100 ports and 10/100/1000 ports, the cable length from a switch to an attached device cannot
exceed 328 feet (100 meters).
For 100BASE-FX fiber-optic ports, the cable length from a switch to an attached device cannot
exceed 6562 ft (2 km).
For 100BASE-X SFP ports in the IEM-3000-4SM and the IEM-3000-8SM expansion modules, the
cable length is dependent on the type of SFP installed in the port.
Operating environment is within the ranges listed in Appendix A, “Technical Specifications.”
Clearance to front and rear panels meets these conditions:
Front-panel LEDs can be easily read.
Access to ports is sufficient for unrestricted cabling.
Front-panel direct current (DC) power and relay connector is within reach of the connection to the DC power source.
Airflow around the switch and through the vents is unrestricted. To prevent the switch from
overheating, there must be the following minimum clearances:
Top and bottom: 4.13 in. (105 mm)
Exposed side (not connected to the module): 3.54 in. (90 mm)
Front: 2.56 in. (65 mm)
Temperature surrounding the unit does not exceed 140°F (60°C).
Note When the switch is installed in an industrial enclosure, the temperature within the enclosure
is greater than normal room temperature outside the enclosure.
The temperature inside the enclosure cannot exceed 140°F (60°C), the maximum ambient enclosure temperature of the switch.
Cabling is away from sources of electrical noise, such as radios, power lines, and fluorescent
lighting fixtures.
Connect the unit only to a Class 2 DC power source.
2-4
Caution This equipment is only suitable for use in Class I, Division 2, Groups A, B, C, D, or nonhazardous
locations.
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation

Verifying Package Contents

Carefully remove the contents from the shipping container, and check each item for damage. If any item is missing or damaged, contact your Cisco representative or reseller for support. Return all packing materials to the shipping container and save them.
The switch is shipped with these items:
Documentation CD that includes:
Cisco IE 3000 Switch Getting Started Guide (in English, German, French, Spanish, Italian, Japanese, and simplified Chinese)
Regulatory Compliance and Safety Information for the Cisco IE 3000 Switch
Regulatory Compliance and Safety Information for the Cisco IE 3000 Switch (safety warnings
translated in German)
Two power and relay connectors
RJ-45 to DB-9 console port adapter cable
Note To connect the switch functional ground, you need a ring terminal lug (such as Thomas & Bett part
number RC10-14 or equivalent).

Adding Modules to the Switch

If you want to connect a terminal to the switch console port, you need to provide an RJ-45-to-DB-25 female DTE adapter. You can order a kit (part number ACS-DSBUASYN=) with that adapter from Cisco.
For multimode (MM) connections, you can connect a 100BASE-FX port to a port on a target device by using an dual-LC connector.
You can order a kit containing four spare latches (DINCLP-IE3000=) from Cisco.
Adding Modules to the Switch
The Cisco IE-3000-4TC or the Cisco IE-3000-8TC switch can operate as standalone devices with four or eight Fast Ethernet ports, respectively. To increase the number of Fast Ethernet ports by 8 or 16, you can connect the Cisco IEM-3000-8TM and the Cisco IEM-3000-8FM expansion modules. You can also add either 4 or 8 100BASE-X SFP ports by installing the Cisco IEM-3000-4SM or Cisco IEM-3000-8SM expansion modules. PoE-capable ports can also be added to the switch by installing either the IEM-3000-4PC or the IEM-3000-4PC-4TC PoE expansion modules. Depending on the mix of switches and expansion modules, you can have up to 24 Fast Ethernet ports.
Note The expansion modules cannot operate as standalone devices.

Expansion Module Configurations

Both the IE-3000-4TC and the IE-3000-8TC can be configured with one or two expansion modules to increasing the number and type of ports for the switch. Tab le 2- 1 lists the supported port combinations of switch and expansion modules. The table also provides a breakdown of the type and quantity of ports for a particular switch expansion module configuration.
Cisco IE 3000 Switch Hardware Installation Guide
2-5
Chapter 2 Switch Installation
Adding Modules to the Switch
Table 2-1 Cisco IE-3000-4TC and Cisco IE-3000-8TC Switch Expansion Module Configurations
and Port Types
Expansion Module Configurations Port Types and Quantity (Including Switch Ports)
Expansion Module 1 Expansion Module 2 IE-3000-4TC Switch IE-3000-8TC Switch
10/100FE—4 10/100FE—8
Cisco IEM-3000-4PC 10/100FE—4
10/100BASE-T—4
Cisco IEM-3000-4PC Cisco IEM-3000-4PC 10/100FE—4
10/100BASE-T—8
Cisco IEM-3000-4PC Cisco IEM-3000-4PC-4TC 10/100FE—4
10/100BASE-T—12
Cisco IEM-3000-4PC Cisco IEM-3000-4SM 10/100FE—4
10/100FE—8 10/100BASE-T—4
10/100FE—8 10/100BASE-T—8
10/100FE—8 10/100BASE-T
2
—12
10/100FE—8
100BASE-X—4
10/100BASE-T—4
Cisco IEM-3000-4PC Cisco IEM-3000-8FM 10/100FE—4
100FX—8 10/100BASE-T—4
Cisco IEM-3000-4PC Cisco IEM-3000-8SM 10/100FE—4
100BASE-X—8 10/100BASE-T—4
Cisco IEM-3000-4PC Cisco IEM-3000-8TM 10/100FE—12
10/100BASE-T—4
Cisco IEM-3000-4PC-4TC 10/100FE—4
10/100BASE-T—8
Cisco IEM-3000-4PC-4TC Cisco IEM-3000-4PC 10/100FE—4
10/100BASE-T—12
Cisco IEM-3000-4PC-4TC Cisco IEM-3000-4PC-4TC 10/100FE—4
10/100BASE-T—16
Cisco IEM-3000-4PC-4TC Cisco IEM-3000-4SM 10/100FE—4
100BASE-X—4
10/100BASE-T—4
Cisco IEM-3000-4PC-4TC Cisco IEM-3000-8FM 10/100FE—4
100FX—8 10/100BASE-T—8
Cisco IEM-3000-4PC-4TC Cisco IEM-3000-8SM 10/100FE—4
100BASE-X—8 10/100BASE-T—8
Cisco IEM-3000-4PC-4TC Cisco IEM-3000-8TM 10/100FE—12
10/100BASE-T—8
Cisco IEM-3000-4SM 10/100FE—4
100BASE-X—4
100BASE-X—4
10/100BASE-T—4
10/100FE—8 100FX—8 10/100BASE-T—4
10/100FE—8 100BASE-X—8 10/100BASE-T—4
10/100FE—16 10/100BASE-T—4
10/100FE—8 10/100BASE-T—8
10/100FE—8 10/100BASE-T—12
10/100FE—8 10/100BASE-T—16
10/100FE—8
100BASE-X—4
10/100BASE-T—4
10/100FE—8 100FX—8 10/100BASE-T—8
10/100FE—8 100BASE-X—8 10/100BASE-T—8
10/100FE—16 10/100BASE-T—8
10/100FE—8 100BASE-X—4
2-6
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
Adding Modules to the Switch
Table 2-1 Cisco IE-3000-4TC and Cisco IE-3000-8TC Switch Expansion Module Configurations
and Port Types (continued)
Expansion Module Configurations Port Types and Quantity (Including Switch Ports)
Expansion Module 1 Expansion Module 2 IE-3000-4TC Switch IE-3000-8TC Switch
Cisco IEM-3000-4SM Cisco IEM-3000-4PC 10/100FE—4
100BASE-X—4 10/100BASE-T—4
Cisco IEM-3000-4SM Cisco IEM-3000-4PC-4TC 10/100FE—4
100BASE-X—4 10/100BASE-T—8
Cisco IEM-3000-4SM Cisco IEM-3000-4SM 10/100FE—4
100BASE-X—4
10/100BASE-T—4
Cisco IEM-3000-4SM Cisco IEM-3000-8FM 10/100FE—4
100FX—8 100BASE-X—4
Cisco IEM-3000-4SM Cisco IEM-3000-8SM 10/100FE—4
100BASE-X—12
Cisco IEM-3000-4SM Cisco IEM-3000-8TM 10/100FE—12
100BASE-X—4
Cisco IEM-3000-8FM 10/100FE—4
100FX—8
Cisco IEM-3000-8SM 10/100FE—4
100BASE-X—8
10/100FE—8 100BASE-X—4 10/100BASE-T—4
10/100FE—8 100BASE-X—4 10/100BASE-T—8
10/100FE—8
100BASE-X—4
10/100BASE-T—4
10/100FE—8 100FX—8 100BASE-X—4
10/100FE—8 100BASE-X—12
10/100FE—16 100BASE-X—4
10/100FE—8 100FX—8
10/100FE—8 100BASE-X—8
Cisco IEM-3000-8TM 10/100FE—12 10/100FE—16
Cisco IEM-3000-8TM Cisco IEM-3000-4PC 10/100FE—12
10/100BASE-T—4
Cisco IEM-3000-8TM Cisco IEM-3000-4PC-4TC 10/100FE—12
10/100BASE-T—8
Cisco IEM-3000-8TM Cisco IEM-3000-4SM 10/100FE—12
100BASE-X—4
Cisco IEM-3000-8TM Cisco IEM-3000-8FM 10/100FE—12
100FX—8
Cisco IEM-3000-8TM Cisco IEM-3000-8SM 10/100FE—12
100BASE-X—8
10/100FE—16 10/100BASE-T—4
10/100FE—16 10/100BASE-T—8
10/100FE—16
100BASE-X—4
10/100FE—16 100FX—8
10/100FE-—16
100BASE-X—8
Cisco IEM-3000-8TM Cisco IEM-3000-8TM 10/100FE—20 10/100FE—24
Caution The four PoE ports on the expansion module can be configured as four PoE or four PoE+ (pending
sufficient PoE power per modular) in the industrial control and hazardous location. The switch can only support up to two PoE+ ports per expansion module if installed in an office or computer IT room environment due to safety compliance IEC 60950.
Cisco IE 3000 Switch Hardware Installation Guide
2-7
Adding Modules to the Switch
Figure 2-1 shows four sample combinations of the Cisco IE-3000-4TC switch and expansion modules.
A full list of combinations is contained in Tab l e 2- 1
Note The switch and expansion module sample combinations illustrated in Figure 2-1 show an IE-3000-4TC
switch. The same sample combinations could also be used with the Cisco IE-3000-8TC switch.
Note Due to power constraints, a configuration that includes either IE 3000 switch and two IEM-3000-8SM
expansion modules is not supported. Also, no expansion modules can be attached to the right of an IEM-3000-8SM expansion module.
Chapter 2 Switch Installation
2-8
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
1
2
3
4
201827
Figure 2-1 Sample Combinations of Expansion Modules
Adding Modules to the Switch
1 Cisco IE-3000-4TC switch with Cisco
IEM-3000-8TM and Cisco IEM-3000-8FM expansion modules (12 FE and 8 FX ports)
2 Cisco IE-3000-4TC switch with one Cisco
IEM-3000-8FM expansion module (4 FE and 8 FX ports)
3 Cisco IE-3000-4TC switch with one Cisco
IEM-3000-8TM expansion modules (12 FE ports)
4 Cisco IE-3000-4TC switch with two Cisco
IEM-3000-8TM expansion modules (20 FE ports)
Cisco IE 3000 Switch Hardware Installation Guide
2-9
Adding Modules to the Switch
201822

Connecting Modules

Note Expansion modules are not hot-swappable. You must turn off power to the switch before adding or
removing an expansion module.
To connect the expansion modules to the switch, follow these steps:
Step 1 Remove the side panel of the switch by firmly grasping both sides of it in the middle and pulling it
outward. If necessary, use a screwdriver to pry open the side panel. See Figure 2-2.
Figure 2-2 Opening the Side Panel of the Cisco IE-3000-8TC Switch
Chapter 2 Switch Installation
Step 2
Remove the EMI protective cover from the interface connector on the switch. See Figure 2-2.
Figure 2-3 Removing the EMI Cover
203759
2-10
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
201824
201825
Step 3 Push up the upper module latches (at the top of the switch and the expansion module). See Figure 2-4.
Push down the lower module latches (at the bottom of the switch and the expansion module).
Figure 2-4 Pushing the Module Latches Up
Step 4 Align the connectors on the switch and the module, and slide the switch and the module together to make
the connection. See Figure 2-5.
Adding Modules to the Switch
Step 5
Figure 2-5 Connecting the Switch and the Module
Push the upper module latches down and the lower latches up. See Figure 2-6.
Cisco IE 3000 Switch Hardware Installation Guide
2-11

Installing or Removing the Compact Flash Memory Card

Figure 2-6 Pushing the Module Latches In
Step 6 If you are going to install a second expansion module to the switch expansion module combination,
follow Step 1 through Step 5.
Chapter 2 Switch Installation
201826
Note Refer to Ta b le 2-1 for a list of supported switch and expansion module combinations.
If you are attaching an IEM-3000-4PC or IEM-3000-4PC-4TC PoE expansion module to the switch, you must also connect the expansion modules to source DC. Source DC can come from either the PWR-IE65W-PC-DC, a DC-input power supply, the PWR-IE65W-PC-AC, an AC-input power supply, or from site source DC; however, the site source power voltage must be 48-54VDC.
Installing or Removing the Compact Flash Memory Card
The switches store Cisco IOS software images and switch configurations on a removable flash memory card. You can replace the switch without reconfiguring it. The switch ships with the compact flash memory card installed. Verify that the card is in place on the bottom of the switch.
2-12
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
1
201851
Bottom of switch
Follow these directions to remove or replace the compact flash memory card:

Step 1 Locate the compact flash memory card slot on the bottom of the switch. See Figure 2-7.

Figure 2-7 Removing the Compact Flash Memory Card from the Switch

Verifying Switch Operation

1 Compact flash memory card
Step 2
Install or remove the card, as desired:
To remove the card, grasp the card top, and pull it out. Place it in an antistatic bag to protect it from
static discharge.
To install a card, slide it into the slot, and press it firmly in place. The card is keyed so that you
cannot insert it the wrong way.
Verifying Switch Operation
Before installing the switch in its final location, power on the switch, and verify that the switch passes the power-on self-test (POST).
These sections describe the steps required to connect a PC or terminal to the switch console port, to power on the switch, and to observe POST results:
Connecting a PC or a Terminal to the Console Port, page 2-14
Verifying Switch Operation, page 2-13
Cisco IE 3000 Switch Hardware Installation Guide
2-13
Verifying Switch Operation

Connecting a PC or a Terminal to the Console Port

To connect a PC to the console port, use the supplied RJ-45-to-DB-9 adapter cable. To connect a terminal to the console port, you need to provide an RJ-45-to-DB-25 female DTE adapter. You can order a kit (part number ACS-DSBUASYN=) with that adapter from Cisco. For console-port and adapter-pinout information, see the “Cable and Adapter Specifications” section on page C-5.
The PC or terminal must support VT100 terminal emulation. The terminal-emulation software—frequently a PC application such as HyperTerminal or Procomm Plus—makes communication between the switch and your PC or terminal possible during the POST.
Follow these steps to connect the PC or terminal to the switch:
Step 1 Make sure that your terminal-emulation software is configured to communicate with the switch using
hardware flow control.
Step 2 Configure the baud rate and data format of the PC or terminal to match these console-port default
characteristics:
9600 baud
Eight data bits
One stop bit
Chapter 2 Switch Installation
No parity
After you get access to the switch, you can change the port baud rate. See the switch software configuration guide for instructions.
Step 3 Insert the adapter cable in the console port. See Figure 2-8. (See the “Cable and Adapter Specifications”
section on page C-5 for pinout descriptions.)
Figure 2-8 Connecting to the Console Port
201868
2-14
Step 4
Cisco IE 3000 Switch Hardware Installation Guide
Attach the appropriate adapter to the terminal, if needed.
Chapter 2 Switch Installation
Step 5 Connect the other end of the adapter cable to the PC or terminal adapter.
Step 6 Start the terminal-emulation software on the PC.

Connecting the Protective Ground and DC Power

These sections describe the steps required to connect a protective ground and DC power to the switch:
Grounding the Switch, page 2-15
Wiring the DC Power Source, page 2-18
Attach the Power and Relay Connector to the Switch, page 2-23
Note The Cisco IE 3000 switch can be used with an optional AC/DC power converter (PWR-IE3000-AC).
For instructions on how to connect the power converter to the switch, see the “Connecting the Switch to
the Power Converter” section on page 2-48.
Verifying Switch Operation
Locate the power and relay connector in the switch accessory kit.
Note You can get replacement power and relay connectors (PWR-IE3000-CNCT=) by calling Cisco Technical
Support. See the “Obtaining Documentation, Obtaining Support, and Security Guidelines” section on
page viii.
Obtain these necessary tools and equipment:
Ratcheting torque flathead screwdriver that can exert up to 15 inch-pounds (in-lb) of torque
Ring terminal lug (such as Thomas & Bett part number 10RCR or equivalent)
Crimping tool (such as Thomas & Bett part number WT2000, ERG-2001, or equivalent)
10-gauge copper ground wire (such as Belden part number 9912 or equivalent)
For DC power connections, use UL- and CSA-rated, style 1007 or 1569 twisted-pair copper
Wire-stripping tools for stripping 10- and 18-gauge wires
Grounding the Switch
To ground the switch to earth ground by using the ground screw, follow these steps. Make sure to follow any grounding requirements at your site.
appliance wiring material (AWM) wire (such as Belden part number 9318).
Warning
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024
Cisco IE 3000 Switch Hardware Installation Guide
2-15
Verifying Switch Operation
104908
2
1
3
Chapter 2 Switch Installation
Warning
This equipment is intended to be grounded to comply with emission and immunity requirements. Ensure that the switch functional ground lug is connected to earth ground during normal use. Statement 1064
Caution To make sure that the equipment is reliably connected to earth ground, follow the grounding procedure
instructions, and use a UL-listed ring terminal lug suitable for number 10-to-12 AWG wire, such as Thomas & Bett part number 10RCR or equivalent.
Note Use at least a 4mm
Step 1 Use a standard Phillips screwdriver or a ratcheting torque screwdriver with a Phillips head to remove the
2
conductor to connect to the external grounding screw.
ground screw from the front panel of the switch. Store the ground screw for later use.
Step 2 Use a wire-stripping tool to strip the 10-gauge wire to 0.5 inch. (12.7 mm) ± 0.02 inch (0.5 mm). See
Figure 2-9.
Figure 2-9 Stripping the Ground Wire
Step 3
1 0.5 in. (12.7 mm) ± 0.02 in. (0.5 mm) 3 Wire lead
2 Insulation
Insert the ground wire into the ring terminal lug, and using a crimping tool, crimp the ring terminal to the wire.
2-16
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
76666
Figure 2-10 Crimping the Ring Terminal
Verifying Switch Operation
Step 4
Slide the ground screw through the ring terminal.
Step 5 Insert the ground screw into the functional ground screw opening on the front panel.
Step 6 Use a ratcheting torque screwdriver to tighten the ground screw and ring terminal lug to the switch front
panel to 8.5 in-lb. The torque should not exceed 8.5 in-lb (0.9 Nm). See Figure 2-11.
Figure 2-11 Attaching the Ground-Lug Screw
201696
Step 7
1
1 Ground cable with ring terminal lug
Attach the other end of the ground wire to a grounded bare metal surface, such as a ground bus, a grounded DIN rail, or a grounded bare rack.
Cisco IE 3000 Switch Hardware Installation Guide
2-17
Verifying Switch Operation
Wiring the DC Power Source
Read these warnings before wiring the DC power source:
Caution This product is intended to be powered by a Listed Class 2 power source marked with "Class 2" and rated
from 18 to 60 VDC ±0 VDC, 2.1 A.
Chapter 2 Switch Installation
Warning
A readily accessible two-poled disconnect device must be incorporated in the fixed wiring. Statement 1022
Warning
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 5A. Statement 1005
Warning
Warning
Installation of the equipment must comply with local and national electrical codes. Statement 1074
Before performing any of the following procedures, ensure that power is removed from the DC circuit. Statement 1003
Warning
Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
Caution You must connect the switch only to a DC-input power source that has an input supply voltage from
18 to 60 VDC ±0 VDC. If the supply voltage is not in this range, the switch might not operate properly or might be damaged.
2-18
Caution For wire connections to the power and relay connector, you must use UL- and CSA-rated, style 1007 or
1569 twisted-pair copper appliance wiring material (AWM) wire (such as Belden part number 9318).
To wire the switch to the optional AC/DC converter, go to the “Connecting the Switch to the Power
Converter” section on page 2-48.
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
97489
1
To wire the switch to a DC-input power source, follow these steps:
Step 1 Locate the power and relay connector (see Figure 2-12).
Figure 2-12 Power and Relay Connector
Step 2 Identify the positive and return DC power connections on the connector. The positive DC power
connection is labeled V, and the return is the adjacent connection labeled RT. See Figure 2-12.
Step 3 Measure two strands of twisted-pair copper wire (18-to-20 AWG) long enough to connect to the DC
power source.
Step 4 Using an 18-gauge wire-stripping tool, strip each of the two twisted pair wires coming from each
DC-input power source to 0.25 inch (6.3 mm) ± 0.02 inch (0.5 mm). Do not strip more than 0.27 inch (6.8 mm) of insulation from the wire. Stripping more than the recommended amount of wire can leave exposed wire from the power and relay connector after installation.
Verifying Switch Operation
V
RT
A
A
201815
Step 5
Warning
Figure 2-13 Stripping the Power Connection Wire
1 0.25 in. (6.3 mm) ± 0.02 in. (0.5 mm)
Insert the exposed part of the positive wire into the connection labeled V and the exposed part of the return wire into the connection labeled RT. See Figure 2-14. Make sure that you cannot see any wire lead. Only wire with insulation should extend from the connector.
An exposed wire lead from a DC-input power source can conduct harmful levels of electricity. Be sure that no exposed portion of the DC-input power source wire extends from the power and relay connector. Statement 122
Cisco IE 3000 Switch Hardware Installation Guide
2-19
Verifying Switch Operation
Figure 2-14 Inserting Wires in the Power and Relay Connector
1 Power source positive connection 2 Power source return connection
Chapter 2 Switch Installation
1
2
V
RT
A
A
202028
Step 6
Use a ratcheting torque flathead screwdriver to torque the power and relay connector captive screws (above the installed wire leads) to 2.2 in-lb (0.25 Nm). See Figure 2-15.
Caution Do not over-torque the power and relay connector captive screws. The torque should not exceed 2.2 in-lb
(0.25 Nm).
2-20
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
Figure 2-15 Torquing the Power and Relay Connector Captive Screws
Verifying Switch Operation
1
V
RT
A
A
201817
Step 7
1 Power and relay connector captive screws
Connect the other end of the positive wire (the one connected to V) to the positive terminal on the DC power source, and connect the other end of the return wire (the one connected to RT) to the return terminal on the DC power source.
When you are testing the switch, one power connection is sufficient. If you are installing the switch and are using a second power source, repeat Step 4 through Step 7 using a second power and relay connector.
Figure 2-16 shows the completed DC-input wiring on a power and relay connector for a primary power
source and an optional secondary power source.
Cisco IE 3000 Switch Hardware Installation Guide
2-21
Verifying Switch Operation
Figure 2-16 Completed DC Power Connections on the Power and Relay Connector
Chapter 2 Switch Installation
1
2
3
4
V
RT
A
A
5
6
7
8
V
RT
A
A
201818
1 Power source A positive connection 5 Power source B positive connection
2 Power source A return connection 6 Power source B return connection
3 External device 1, relay wire connection 7 External device 2, relay wire connection
4 External device 1, relay wire connection 8 External device 2, relay wire connection
If your power source is –48 VDC, the following table descibes the your wiring connections for
Figure 2-16.
1 Power source A return connection 5 Power source B return connection
2 Power source A –48 VDC connection 6 Power source B –48 VDC connection
3 External device 1, relay wire connection 7 External device 2, relay wire connection
4 External device 1, relay wire connection 8 External device 2, relay wire connection
Step 8 (Optional) If you plan to connect external alarm devices to the alarm relays and the switch is already
installed, go to the “Wiring the External Alarms” section on page 2-37. Otherwise, go to the “Verifying
Switch Operation” section on page 2-13.
2-22
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
Attach the Power and Relay Connector to the Switch
To attach the power and relay connectors to the front panel of the switch, follow these steps:
Step 1 Insert the power and relay connector into the Pwr A receptacle on the switch front panel. See
Figure 2-17.
Figure 2-17 Connecting the Power and Relay Connector to the Switch
1 2
VRTAA
VRTAA
Verifying Switch Operation
3
4
1 Power source A connector 3 Pwr B receptacle
2 Pwr A receptacle 4 Power source B connector
Step 2
Use a racheting torque flathead screwdriver to tighten the captive screws on the sides of the power and relay connector.
When you are testing the switch, one power source is sufficient. If you are installing the switch and are using a second power source, repeat this procedure for the second power and relay connector (Pwr B), which installs just below the primary power connector (Pwr A).
When you are installing the switch, secure the wires coming from the power and relay connector so that they cannot be disturbed by casual contact. For example, use tie wraps to secure the wires to the rack.
Attaching DC Power to the PoE Expansion Modules
If your switch configuration includes either the IEM-3000-4PC or the IEM-3000-4PC-4TC PoE expansion modules, you must attach source DC directly to the expansion module’s Input DC terminal block. Source DC can come from either the PWR-IE65W-PC-DC, a DC-input power supply, the PWR-IE65W-PC-AC, an AC-input power supply, or from site source DC; however, site source power voltage must be 48–54VDC.
201858
Cisco IE 3000 Switch Hardware Installation Guide
2-23
Verifying Switch Operation
If you are using the above Cisco PoE AC/DC power supplies, you can power up to 4 PoE or 2 PoE+ devices on each expansion module.
To attach site source DC to the expansion module:
Chapter 2 Switch Installation
Warning
The equipment is to be connected to a UL Listed, limited power source. Statement 170
Note Warning statement 170 is applicable only to office/computer room environments
(IEC 60950).
Step 1 Verify that power is off to the DC circuit you are going to attach to the DC-input power supply. As an
added precaution, place the appropriate safety flag and lockout devices at the source power circuit breaker, or place a piece of adhesive tape over the circuit breaker handle to prevent accidental power restoration while you are working on the circuit.
Step 2 Measure a length of twisted-pair copper wire long enough to connect the site source DC to the PoE
expansion module’s Input DC terminal block.
For DC connections from the site source DC to the PoE expansion module, use 18-AWG (0.75 mm twisted-pair copper wire, such as Belden part number 9344 or the appropriate type, wire size, and color-code for your country.
Step 3 Using a wire-stripping tool, strip both ends of the twisted pair wires to 0.25 inch (6.3 mm) ± 0.02 inch
(0.5 mm). Do not strip more than 0.27 inch (6.8 mm) of insulation from the wires.
Step 4 Attach the twisted-pair wire leads into the site source DC positive (+) and negative (-) connectors. Verify
that only insulated wire extends from the connectors.
Step 5 Secure the twisted-pair leads to the source DC connectors.
Step 6 Connect the other end of the twisted-pair wire leads to the Input DC terminal block connectors on the
PoE expansion module making sure that only insulated wire extends beyond the terminal block.
2)
2-24
Verify that the positive (+) wire goes from the source DC positive (+) connector to the positive (+) connector on the expansion module and that the source DC negative (-) wire goes to the negative (-) connector on the expansion module.
Step 7 Secure the twisted-pair leads to the terminal block connectors using the torque ratchet screwdriver to
tighten the expansion module terminal block screws.
Note Do not overtighten the terminal block screws. The torque on the screws should not exceed
2.2 in-lb (0.25 Nm).
Step 8 When you are ready to power up the switch, remove the safety flag and lockout devices from the PoE
expansion module DC circuit and turn on the power to power up the module.
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation

Running POST

When the switch powers on, it automatically initiates a POST. The POST runs a series of tests that verify that the switch functions properly and ensures that it is ready to install. To test the switch, follow these steps:
Applying Power to the Switch, page 2-25
Verify POST Results, page 2-25
Disconnect Power, page 2-26
Applying Power to the Switch
To apply power to a switch that is directly connected to a DC power source, locate the circuit breaker on the panel board that services the DC circuit, and switch the circuit breaker to the ON position.
Note For instructions on how to apply power to a switch that is connected to a power converter, see the
“Applying Power to the Power Converter” section on page 2-56.
Verifying Switch Operation
If you have installed a PoE expansion module (either IEM-3000-4PC or IEM-3000-4PC-4TC) to the switch, you must attach DC power directly to the expansion module. DC power can be either from site source DC (verify that source DC power meets the power input requirements of the expansion module) or from a separate DC-power supply (PWR-IE65W-PC-DC or PWR-IE65W-PC-AC). If your switch configuration consists of two PoE expansion modules, you must connect each PoE expansion module to a separate power supply. For instructions on how to connect the DC-input power supply to the PoE expansion module, refer to the Cisco IE 3000 65 W DC-Input Power Supply Installation Note available on cisco.com. For instructions on how to connect the AC-input power supply to the PoE expansion module, refer to the Cisco IE 3000 65 W AC-Input Power Supply Installation Note available on cisco.com.
Verify POST Results
When you power on the switch, it automatically begins POST. All LEDs are off for a few seconds, and then each LED is tested. One at a time, the System, Alarm, Setup, Pwr A, and Pwr B LEDs each briefly turn green, then red, and then go off. The System LED blinks green as the boot loader verifies the basic functionality of the processing and memory hardware. Assuming all tests pass, the System LED continues to blink green as the Cisco IOS software image loads. If the POST fails, the System LED turns red.
Note POST failures are usually fatal. Call Cisco Systems immediately if your switch does not pass POST. See
the “Obtaining Documentation, Obtaining Support, and Security Guidelines” section on page viii.
Cisco IE 3000 Switch Hardware Installation Guide
2-25

Installing the Switch

Disconnect Power
After successfully running POST, follow these steps.
Step 1 Turn off power to the switch.
Step 2 Disconnect the cables.
Step 3 Decide where you want to install the switch.
Installing the Switch
This section describes how to install the switch:
Installing the Switch on a DIN Rail
Installing the Switch on the Wall
Installing the Switch in a Rack
Chapter 2 Switch Installation
Warning
Caution To prevent the switch from overheating, ensure these minimum clearances:
This equipment is supplied as “open type” equipment. It must be mounted within an enclosure that is suitably designed for those specific environmental conditions that will be present and appropriately designed to prevent personal injury resulting from accessibility to live parts. The interior of the enclosure must be accessible only by the use of a tool.
The enclosure must meet IP 54 or NEMA type 4 minimum enclosure rating standards. Statement 1063
– Top and bottom: 4.13 in. (105 mm) – Exposed side (not connected to the module): 3.54 in. (90 mm) – Front: 2.56 in. (65 mm)
2-26
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
203976

Installing the Switch on a DIN Rail

The switch ships with latches on the rear panel for a mounting on a DIN rail. See Figure 2-18.
Figure 2-18 Cisco IE 3000 Switch Rear Panel
Installing the Switch
You can install the switch as a standalone device on the DIN rail or with the expansion modules already connected. You must connect expansion modules to the switch before installing the switch on the DIN rail. To connect the modules to the switch, follow the steps described in the “Adding Modules to the
Switch” section on page 2-5.
The illustrations in this procedure show how to install the switch as a standalone device. The same steps can be used to install a switch with expansion modules on the DIN rail.
Cisco IE 3000 Switch Hardware Installation Guide
2-27
Installing the Switch
Step 1 Use a flathead screwdriver to press in the space next to the tab on each of the latches and turn the screw
Chapter 2 Switch Installation
To attach the switch to a DIN rail, follow these steps.
driver clockwise. See Figure 2-19.
Figure 2-19 Unlock the Switch Latch
2-28
270302
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
Step 2 Push out on the DIN rail latches. See Figure 2-20.
Figure 2-20 Pushing the DIN Rail Latches Out
Installing the Switch
201828
Step 3 Position the rear panel of the switch directly in front of the DIN rail, making sure that the DIN rail fits
in the space between the two latches.
Cisco IE 3000 Switch Hardware Installation Guide
2-29
Installing the Switch
201829
Step 4 Push the DIN rail latches in after the switch is over the DIN rail. See Figure 2-21.
Chapter 2 Switch Installation
Figure 2-21 Pushing the DIN Rail Latches In
Note If you are using a 15-mm DIN rail, rotate all of the feet (see Figure 2-21) to the extended
positions. Otherwise, rotate all of the feet to the recessed positions. Figure 2-22 shows the two DIN rails. You can use either the 7.5-mm or the 15-mm DIN rail.
2-30
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
201830
1 3
2 4
Figure 2-22 Mounting the Switch on a DIN Rail in a Parallel Position
1 15-mm DIN rail 3 7.5-mm DIN rail
2 Foot in extended position 4 Foot in recessed position
Installing the Switch
After the switch is mounted on the DIN rail, connect the power and alarm wires, as described in the
“Connecting Power and Alarm Circuits” section on page 2-36.
Note For instructions on how to remove the switch from a DIN rail, see the “Removing the Switch from a DIN
Rail or a Rack” section on page 2-35.

Installing the Switch on the Wall

To attach the switch to a wall or a panel, follow these steps.
Warning
Read the wall-mounting instructions carefully before beginning installation. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system. Statement 378
Cisco IE 3000 Switch Hardware Installation Guide
2-31
Installing the Switch
202370
Step 1 If the DIN rail latches are pushed out, push in the DIN rail latches. See Figure 2-23.
Chapter 2 Switch Installation
Figure 2-23 Pushing the DIN Rail Latches In
2-32
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
201833
1
Step 2 Rotate all feet to the recessed positions so that the switch can mount flat on the wall or panel. See
Figure 2-22.
Step 3 Position the rear panel of the switch against the wall or a panel in the desired location. See Figure 2-24.
Figure 2-24 Mounting the Switch on the Wall
Installing the Switch
Step 4
Place a number-10 screw that you provide through each DIN rail latch, and screw them into the wall.
1 Wall
After the switch is mounted on the wall or panel, connect the power and alarm wires, as described in the
“Connecting Power and Alarm Circuits” section on page 2-36.

Installing the Switch in a Rack

You can use an optional DIN rail adapter kit (available through Cisco, part number STK-RACKMNT-2955=) to mount the switch in a 19-inch rack. The rack-mounting kit comes with a DIN rail adapter and screws to attach the adapter to the rack. Ask your Cisco representative for details.
Cisco IE 3000 Switch Hardware Installation Guide
2-33
Installing the Switch
201849
Chapter 2 Switch Installation
Warning
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:
• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.
Statement 1006
Note The 19-inch rack adapter is not intended for application in an industrial environment and therefore it will
not meet the environmental performance specifications for the Cisco IE 3000 switch.
To install the switch in a rack, follow these steps:
Step 1 Use the four Phillips machine screws to securely attach the brackets to the rack. See Figure 2-25.
Figure 2-25 Installing the DIN Rail on the Rack
2-34
Step 2 Follow the steps described in the Installing the Switch on a DIN Rail, page 27.
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
201831
201831
Figure 2-26 Installing the Switch on a Rack .
Installing the Switch
After the switch is mounted in the rack, connect the power and alarm wires, as described in the
“Connecting Power and Alarm Circuits” section on page 2-36.
For instructions on how to remove the switch from a rack, see the “Removing the Switch from a DIN
Rail or a Rack” section on page 2-35.

Removing the Switch from a DIN Rail or a Rack

To remove the switch from a DIN rail or a rack, follow these steps:
Step 1 Ensure that power is removed from the switch, and disconnect all cables and connectors from the front
panel of the switch.
Step 2 Use a tool such as a flathead screw driver to press in the space next to the tab on each of the latches and
turn the screw driver clockwise. See Figure 2-19.
Step 3 Push the DIN rail latches at the top of the switch up, and the latches at the bottom of the switch down.
Pull the switch out, and release the switch from the DIN rail. See Figure 2-27.
Cisco IE 3000 Switch Hardware Installation Guide
2-35

Connecting Power and Alarm Circuits

201850
Figure 2-27 Removing the Switch from the DIN Rail
Chapter 2 Switch Installation
Step 4
Remove the switch from the DIN rail.
Connecting Power and Alarm Circuits
After the switch is installed, you are ready to connect the DC power and alarm relays.
Wiring the Protective Ground and DC Power, page 2-36
Wiring the External Alarms, page 2-37

Wiring the Protective Ground and DC Power

Note The switch can use either a dual or single positive DC input (24V/48V), or a single negative DC input
(-24V/-48V). Dual negative DC inputs are not supported.
For instructions on grounding the switch and connecting the DC power, see the “Connecting the
Protective Ground and DC Power” section on page 2-15.
For instructions on using a power converter for DC power, see the “Connecting the Switch to the Power
Converter” section on page 2-48.
2-36
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
202029
RT
A
V
A
1
2

Wiring the External Alarms

The alarm relays on the switch are normally open. To connect an external alarm device to the relays, you must connect two relay contact wires to complete an electrical circuit. Because each external alarm device requires two connections to a relay, the switch supports a maximum of two external alarm devices. This procedure is optional.
Caution The input voltage source of the alarm circuits must be an isolated source and limited to less than or equal
to 24 VDC, 1 A.
Note Wire connections to the power and relay connector, must be UL- and CSA-rated, style 1007 or 1569
twisted-pair copper appliance wiring material (AWM) wire (such as Belden part number 9318).
To wire the switch to an external alarm device, follow these steps:
Step 1 Measure two strands of twisted-pair wire (18-to-20 AWG) long enough to connect to the external alarm
device.
Connecting Power and Alarm Circuits
Step 2 Use a wire stripper to remove the casing from both ends of each wire to 0.25 inch (6.3 mm) ± 0.02 inch
(0.5 mm). Do not strip more than 0.27 inch (6.8 mm) of insulation from the wires. Stripping more than the recommended amount of wire can leave exposed wire from the power and relay connector after installation.
Step 3 Insert the exposed wires for the external alarm device into the two connections labeled A. See
Figure 2-28.
Figure 2-28 Inserting Relay Wires into the Power and Relay Connector
1 External device, relay wire A connection 1 2 External device, relay wire A connection 2
Step 4
Use a ratcheting torque flathead screwdriver to torque the power and relay connector captive screw (above the installed wire leads) to 2 in-lb (0.22 Nm). See Figure 2-29 for details.
Cisco IE 3000 Switch Hardware Installation Guide
2-37
Connecting Power and Alarm Circuits
202030
RT
A
V
A
Caution Do not over-torque the power and relay connector captive screws. The torque should not exceed 2.2 in-lb
(0.25 Nm).
Figure 2-29 Torquing the Power and Relay Connector Captive Screws
Chapter 2 Switch Installation
2-38
Step 5 Repeat Step 1 through Step 4 to insert the input and output wires of an additional external alarm device
into the second power and relay connector.
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
Figure 2-30 shows the completed wiring for two power supplies and two external alarm devices.
Figure 2-30 Completed Connections for Two External Alarm Devices on the Power and Relay
Connecting Power and Alarm Circuits
Connector
1
2
3
4
V
RT
A
A
5
6
7
8
V
RT
A
A
201820
1 Power source A positive connection 5 Power source B positive connection
2 Power source A return connection 6 Power source B return connection
3 External device 1, relay wire major alarm
connection
4 External device 1, relay wire major alarm
connection
7 External device 2, relay wire minor alarm
connection
8 External device 2, relay wire minor alarm
connection
If your power source is –48 VDC, this table describes the wiring connections for Figure 2-30.
1 Power source A return connection 5 Power source B return connection
2 Power source A –48 VDC connection 6 Power source B –48 VDC connection
3 External device 1, relay wire major alarm
connection
4 External device 1, relay wire major alarm
connection
7 External device 2, relay wire minor alarm
connection
8 External device 2, relay wire minor alarm
connection
See the “Attach the Power and Relay Connector to the Switch” section on page 2-23 for instructions on how to connect the power and relay connector to the front panel.
Cisco IE 3000 Switch Hardware Installation Guide
2-39

Connecting Destination Ports

Connecting Destination Ports
These section provide more information about connecting to the destination ports:
Connecting to 10/100 and 10/100/1000 Ports, page 2-40
Installing and Removing SFP Transceivers, page 2-41
Connecting to SFP Transceivers, page 2-44
Connecting to a Dual-Purpose Port, page 2-45
Connecting to 100BASE-FX Ports, page 2-47
Connecting to a PoE Port, page 2-48

Connecting to 10/100 and 10/100/1000 Ports

The switch 10/100/1000 ports automatically configure themselves to operate at the speed of attached devices. If the attached ports do not support autonegotiation, you can explicitly set the speed and duplex parameters. Connecting devices that do not autonegotiate or that have their speed and duplex parameters manually set can reduce performance or result in no linkage.
To maximize performance, choose one of these methods for configuring the Ethernet ports:
Let the ports autonegotiate both speed and duplex.
Chapter 2 Switch Installation
Set the port speed and duplex parameters on both ends of the connection.
Caution To prevent electrostatic-discharge (ESD) damage, follow your normal board and component handling
procedures.
To connect to 10BASE-T, 100BASE-TX or 1000BASE-T devices, follow these steps:
Step 1 When connecting to workstations, servers, routers, and Cisco IP Phones, connect a straight-through
cable to an RJ-45 connector on the front panel. See Figure 2-31.
When connecting to 1000BASE-T-compatible devices, to use a twisted four-pair, Category 5 or higher cable.
The auto-MDIX feature is enabled by default. For configuration information for this feature, see the switch software configuration guide or the switch command reference.
2-40
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
Figure 2-31 Connecting to an Ethernet Port
Connecting Destination Ports
201881
1
2
1 10/100/1000 port 2 10/100 ports
Step 2
Connect the other end of the cable to an RJ-45 connector on the other device. The port LED turns on when both the switch and the connected device have established link.
The port LED is amber while Spanning Tree Protocol (STP) discovers the topology and searches for loops. This can take up to 30 seconds, and then the port LED turns green. If the port LED does not turn on:
The device at the other end might not be turned on.
There might be a cable problem or a problem with the adapter installed in the attached device. See
Chapter 3, “Troubleshooting,” for solutions to cabling problems.
Step 3 Reconfigure and reboot the connected device if necessary.
Step 4 Repeat Steps 1 through 3 to connect each device.

Installing and Removing SFP Transceivers

These sections describe how to install and remove SFP transceivers. SFP transceivers are inserted into SFP transceiver ports on the front of the switch or the Cisco IEM-3000-4SM or Cisco IEM-3000-8SM expansion modules. These field-replaceable transceivers provide the optical interfaces, send (TX) and receive (RX).
You can use any combination of rugged SFP transceiver. See the Cisco IE 3000 release notes for the list of supported SFP transceivers. SFP transceiver types must match on both ends of the network cable and the length of the network cable must not exceed the stipulated cable length for reliable communications. Supported cable lengths for the SFP transceivers are listed in Table C-1 on page C-6.
Cisco IE 3000 Switch Hardware Installation Guide
2-41
Connecting Destination Ports
86575
Caution When you use commercial SFP transceiver types such as CWDM and 1000BX-U/D in the IE-3000-4TC
or IE-3000-8TC S switch SFP ports, reduce the maximum operating temperature by 59°F (15°C). The minimum operating temperature is 32°F (0°C). The IEM-3000-4SM or the IEM-3000-8SM expansion module SFP ports do not operate at 1Gbps.
For detailed instructions on installing, removing, and cabling the SFP transceivers, see the SFP module documentation.
Installing SFP Transceivers into Module Ports
Note This procedure is applicable to SFP ports on either the switches or on the expansion modules.
Figure 2-32 shows an SFP transceiver that has a bale-clasp latch.
Caution We strongly recommend that you do not install or remove the SFP transceiver with fiber-optic cables
attached to it because of the potential damage to the cables, the cable connector, or the optical interfaces in the SFP module. Disconnect all cables before removing or installing an SFP transceiver.
Chapter 2 Switch Installation
Removing and installing an SFP transceiver can shorten its useful life. Do not remove and insert SFP transceiver more often than is absolutely necessary.
Figure 2-32 SFP Transceiver with a Bale-Clasp Latch
To insert an SFP transceiver into the module port, follow these steps:
Step 1 Attach an ESD-preventive wrist strap to your wrist and to a grounded bare metal surface.
Step 2 Find the send (TX) and receive (RX) markings that identify the correct side of the SFP transceiver.
Note On some SFP transceivers, the send and receive (TX and RX) markings might be replaced by
arrows that show the direction of the connection, either send or receive (TX or RX).
2-42
Step 3 Position the SFP transceiver in front of the port opening.
Step 4 Slide the SFP transceiver into the port until you feel the transceiver connector latch into place. See
Figure 2-33.
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
Figure 2-33 Installing an SFP Transceiver into an Module Port
Connecting Destination Ports
201866
Caution Do not remove the dust plugs from the SFP transceiver port or from the fiber-optic cable until you are
ready to connect the cable. The plugs and caps protect the SFP transceiver optical connector and cables from contamination.
Step 5 Using your thumb, press firmly on the SFP transceiver to ensure that the SFP is properly latched in the
port.
Step 6 When you are ready to install the network cable, remove the dust plugs from both the cable and the SFP
transceiver and store them away for future use. Insert the LC network cable connector into the SFP transceiver.
Removing SFP Transceivers from Module Ports
To remove an SFP transceiver from a module port, follow these steps:
Step 1 Attach an ESD-preventive wrist strap to your wrist and to a grounded bare metal surface.
Step 2 Disconnect the network cable LC connector from the SFP transceiver.
Step 3 Immediately insert a dust plug into the optical ports of the SFP transceiver and the network cable LC
connector to keep the optical interfaces clean.
Step 4 Rotate the bale-clasp downand remove the SFP transceiver. See Figure 2-34.
If the module has a bale-clasp latch, pull the bale out and down to eject the module. If the bale-clasp latch is obstructed and you cannot use your index finger to open it, use a small, flat-blade screwdriver or other long, narrow instrument to open the bale-clasp latch.
Cisco IE 3000 Switch Hardware Installation Guide
2-43
Connecting Destination Ports
201867
1
Figure 2-34 Removing a Bale-Clasp Latch SFP Transceiver Using a Flat-Blade Screwdriver
Chapter 2 Switch Installation
1 Bale clasp
Step 5
Grasp the SFP transceiver between your thumb and index finger, and carefully remove it from the module port.
Step 6 Place the removed SFP transceiver in an antistatic bag or other protective environment.

Connecting to SFP Transceivers

This section describes how to connect to a fiber-optic SFP port. To connect to an RJ-45 Gigabit Ethernet port instead of a fiber-optic port, see the “Connecting to a Dual-Purpose Port” section on page 2-45.
For instructions on how to install or remove an SFP transceiver, see the “Installing and Removing SFP
Transceivers” section on page 2-41.
Follow these steps to connect a fiber-optic cable to an SFP transceiver:
Warning
Caution Do not remove the rubber plugs from the SFP transceiver port or the rubber caps from the fiber-optic
Class 1 laser product. Statement 1008
cable until you are ready to connect the cable. The plugs and caps protect the SFP transceiver optical bores and cables from contamination.
2-44
Before connecting to the SFP module, be sure that you understand the port and cabling stipulations in the “Preparing for Installation” section on page 2-1. See Appendix C, “Cable and Connectors,” for information about the LC on the SFP transceiver.
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
Step 1 Remove the rubber plugs from the transceiver and fiber-optic cable, and store them for future use.
Step 2 Insert the fiber-optic cable LC connector into the SFP transceiver. See Figure 2-35.
Figure 2-35 Connecting a Fiber-Optic LC Connector into an SFP Transceiver
Connecting Destination Ports
1
1 LC connector
Step 3
Step 4 Observe the port status LED.
Insert the other cable end into a fiber-optic receptacle on a target device.
The LED turns green when the switch and the target device have an established link.
The LED turns amber while the STP discovers the network topology and searches for loops. This process takes about 30 seconds, and then the port LED turns green.
If the LED is off, the target device might not be turned on, there might be a cable problem, or there might be a problem with the adapter installed in the target device. See Chapter 3, “Troubleshooting,” for solutions to cabling problems.
Step 5 If necessary, reconfigure and restart the switch or the target device.

Connecting to a Dual-Purpose Port

The dual-purpose port is a single port with two interfaces, one for an RJ-45 cable and another for an SFP module. Only one interface can be active at a time. If both interfaces are connected, the SFP module has priority. For more information about dual-purpose ports, see the “Dual-Purpose Ports” section on
page 1-8.
201869
Warning
Class 1 laser product. Statement 1008
Cisco IE 3000 Switch Hardware Installation Guide
2-45
Connecting Destination Ports
Caution Do not remove the rubber plugs from the SFP transceiver port or the rubber caps from the fiber-optic
cable until you are ready to connect the cable. The plugs and caps protect the SFP transceiver optical bores and cables from contamination.
Before connecting to the SFP module, be sure that you understand the port and cabling stipulations in the “Preparing for Installation” section on page 2-1. See Appendix C, “Cable and Connectors,” for information about the LC on the SFP module.
To connect to a dual-purpose port, follow these steps:
Step 1 Connect an RJ-45 connector to the 10/100/1000 port, or install an SFP transceiver into the module port,
and connect a cable to the SFP transceiver. See Figure 2-36.
For more information about RJ-45 connections, SFP transceivers, and optical connections, see the
“Connecting to 10/100 and 10/100/1000 Ports” section on page 2-40, the “Installing and Removing SFP Transceivers” section on page 2-41, and the “Connecting to SFP Transceivers” section on page 2-44.
Figure 2-36 Connecting to a Dual-Purpose Port
Chapter 2 Switch Installation
Step 2
1
2
201871
1 LC connector 2 RJ-45 connector
Connect the other end of the cable to the other device.
By default, the switch detects whether an RJ-45 connector or SFP transceiver is connected to a dual-purpose port and configures the port accordingly. You can change this setting and configure the port to recognize only an RJ-45 connector or only an SFP module by using the media type interface configuration command. For more information, see the switch command reference.
2-46
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
1
202031

Connecting to 100BASE-FX Ports

Follow these steps to connect a fiber-optic cable to an Cisco IEM-3000-8FM expansion module:
Connecting Destination Ports
Warning
Caution Do not remove the rubber plugs from the SFF module port or the rubber caps from the fiber-optic cable
Class 1 laser product. Statement 1008
until you are ready to connect the cable. The plugs and caps protect the SFF module ports and cables from contamination.
Before connecting to the SFF module port, be sure that you understand the port and cabling stipulations in the “Preparing for Installation” section on page 2-1. See the “Cable and Adapter Specifications”
section on page C-5 for information about the LC connector on the SFF module.
Step 1 Remove the rubber plugs from the module port and fiber-optic cable, and store them for future use.
Step 2 Insert one end of the fiber-optic cable into the SFP module port. See Figure 2-37.
Figure 2-37 Connecting to a Fiber-Optic SFP Module Port
1 LC connector
Step 3
Step 4 Observe the port status LED.
Insert the other cable end into a fiber-optic receptacle on a target device.
The LED turns green when the switch and the target device have an established link.
The LED turns amber while the STP discovers the network topology and searches for loops. This process takes about 30 seconds, and then the port LED turns green.
Cisco IE 3000 Switch Hardware Installation Guide
2-47

Connecting the Switch to the Power Converter

If an LED is off, the target device might not be turned on, there might be a cable problem, or there might be a problem with the adapter installed in the target device. See Chapter 3, “Troubleshooting,” for solutions to cabling problems.
Step 5 If necessary, reconfigure and restart the switch or target device.

Connecting to a PoE Port

The expansion module PoE ports support either the IEEE 802.3af standard (PoE), which provides up to
15.4 W of power per port (4 ports total), or the IEEE 802.3at standard (PoE+), which provides up to 30 W of power per port. To allow 4 PoE+ ports, the following command line is required when using over 65 W power input to the expansion module:
[power inline wattage <mod> max <4-130> watts]
Connecting the Switch to the Power Converter
Chapter 2 Switch Installation
The Cisco IE 3000 switch can be used with an optional AC/DC power converter (PWR-IE3000-AC).
These sections describe the steps required to connect the switch to a power converter:
Attaching the Power Converter to the Switch, page 2-49
Installing the Power Converter on a DIN Rail, Wall, or Rack Adapter, page 2-50
Connecting the DC Power Clip, page 2-50
Connecting the Power Converter to an AC Power Source, page 2-51
Connecting the Power Converter to a DC Power Source, page 2-54
Applying Power to the Power Converter, page 2-56
2-48
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
D
C
O
K
2
4
V
, 2
. 1A
R tn
O
u
t
(-)
P
w r
Ou
t (+
)
1 2 5
-2 5
0
V
,
1
. 2
5
A
M
A
X
1
00
­2
4
0
V ~,
5
0
-6 0
H
z
/
N
/
L
/
202296

Attaching the Power Converter to the Switch

To connect the power converter to the switch, follow these steps:
Step 1 Remove the left side panel of the switch by firmly grasping both sides of it in the middle and pulling it
outward. If necessary, use a screwdriver to open the side panel. See Figure 2-38.
Figure 2-38 Opening the Left Side Panel of the Switch
Connecting the Switch to the Power Converter
Step 2
202295
Push the upper modules latches (at the top of the switch and the power converter) up and the lower module latches (at the bottom of the switch and the power converter) down. See Figure 2-39.
Figure 2-39 Pushing the Module Latches Up and Positioning the Hardware
Cisco IE 3000 Switch Hardware Installation Guide
2-49
Connecting the Switch to the Power Converter
Step 3 Put the two modules together so that the power module fits in the switch recess.
Step 4 Push the upper module latches down and the lower module latches up to secure the power converter to
the switch. See Figure 2-40.
Figure 2-40 Pushing the Latches In
2
4
V
,
2
. 1
A
R t
n
Ou
t
(
­)
P
w r
O
u t
( +
)
D
C
N
/
L
/
10
0
­24
0 V
~
, 5
125
­25
0
V
,
P w
r
A
( 2
4VD
C o
r
48
VD
C )
Rt
n A
Ma
j o
r A
la
r
OK
0
­60
H
z
/ 1 .2
5
A
M
AX
m
!
WA
R
N
T h i s
I
N
u n it
G
m
i gh
t
h
p
a
o
ve
we
m r co
o
r e
r
t
d
h
.
an
To
o
r
n
e
e
l
edu e c
t ri
c
c
e
s
t
h
ho
e
c
r
k
i
s
d
k
p
i
of
s o
c w
o
e
nn r c
e
o
ct
rd
t
s
h
b
e
e
t f o
w
r
o e s
e r
v ic
in
g u
n i t
.
P w
r
B
( 24
VD
C
o r
4
8
VD
C
)
Rt
n
B
M
i n
o
r A
l a
r
m
Ex
pre
s s
S e
t
u p
S
y
s t
e m
P w
r A
CONSOLE
A
l ar
m
P w
r B
S
e t
u
p
1
2
Chapter 2 Switch Installation
5
1
6
2
7
3
8
4
Ci
sco
C
ataly
st
202297

Installing the Power Converter on a DIN Rail, Wall, or Rack Adapter

You install the power converter on a DIN rail, wall, or rack as you would a switch module. You should first attach the power converter to the switch and then install the entire switch assembly on the DIN rail, wall, or rack adapter. For more information, see the “Attaching the Power Converter to the Switch”
section on page 2-49, the “Installing the Switch on a DIN Rail” section on page 2-27, the “Installing the Switch on the Wall” section on page 2-31, or the “Installing the Switch in a Rack” section on page 2-33.
Warning
This equipment is supplied as “open type” equipment. It must be mounted within an enclosure that is suitably designed for those specific environmental conditions that will be present and appropriately designed to prevent personal injury resulting from accessibility to live parts. The interior of the enclosure must be accessible only by the use of a tool.
The enclosure must meet IP 54 or NEMA type 4 minimum enclosure rating standards. Statement 1063
Caution To prevent the switch assemble from overheating, there must be a minimum of 3 inches (76.19 mm)
between any other device and the top, bottom, or sides of the switch assembly.

Connecting the DC Power Clip

The DC power clip is a prewired cable that connects DC power from the power converter to the switch module. Because the power clip uses the Pwr A connector, you cannot use the alarm connections on that connector.
2-50
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
Follow these steps to connect DC power from the power converter to the switch module.
Step 1 Locate the DC power clip in the power converter accessory kit.
Step 2 Position the power clip so that the two-pin connector is over the power converter and the four-pin
connector is over the switch Pwr A connector, and then slide the power clip into these two connectors. See Figure 2-41.
Figure 2-41 Connecting Wires to the Power Converter DC Output Terminal Block
Connecting the Switch to the Power Converter
2
3
1
2
4
V
,
2
. 1A
Rtn Out
(-
)
P
w
r
O
u t
(
+)
DC
O
K
N
/
L
/
100
­24
0 V
~
,
5
0
-60
125
­25
0
V
,
1.
CONSOLE
H
z /
25
A M
A X
1
2
5
1
6
2
7
3
8
4
202298
1 DC power clip 3 Four-pin connector on the switch
2 Two-pin connector on the power convertor
Step 3 Use a ratcheting torque flathead screwdriver to tighten the captive screw to 2.2 in-lb (0.25 Nm).
Caution Do not over-torque the power and relay connector captive screws. The torque should not exceed 2.2 in-lb
(0.25 Nm).

Connecting the Power Converter to an AC Power Source

These sections describe the steps required to connect the power converter to an AC power source:
Preparing the AC Power Cord, page 2-51
Connecting the AC Power Cord to the Power Converter, page 2-52
Preparing the AC Power Cord
To connect the power converter to an AC power source, you need an AC power cord. Power cord connector types and standards vary by country. Power-cord wiring color codes also vary by country. You must to have a qualified electrician select, prepare, and install the appropriate power cord to the power supply.
Cisco IE 3000 Switch Hardware Installation Guide
2-51
Connecting the Switch to the Power Converter
D
C
O
K
2 4
V
,
2. 1
A
Rtn
O
ut
(
­)
P
wr Out
(+
)
1
2 5
­2 5
0
V
,
1 .
2 5
A
M
A X
1
0 0
-
2 4
0
V
~ ,
5
0-
6
0 H
z /
N
/
L
/
202299
1
Note Use copper conductors only, rated at a minimum temperature of 167°F (75°C).
Connecting the AC Power Cord to the Power Converter
The following instructions are provided for a qualified electrician to attach the AC power cord to the power supply.
Caution AC power sources must be dedicated AC branch circuits. Each branch circuit must be protected by a
dedicated two-pole circuit breaker.
Caution Do not insert the power cord into the AC outlet until the process of wiring the line, neutral, and ground
connections has been completed.
To connect the AC power cord to the power converter, follow these steps:
Chapter 2 Switch Installation
Step 1 Remove the plastic cover from the input power terminals and set it aside. See Figure 2-42.
Figure 2-42 AC/DC Power Input Terminal Block
1 Ground wire
2-52
Step 2
Insert the exposed ground wire lead into the power converter ground wire connection. Ensure that only wire with insulation extends from the connector. See Figure 2-43.
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
D
C
O
K
24
V
, 2.1A
Rtn Out
(-
)
P
w
r
O
ut
(+)
1 2
5
­2
5
0
V
,
1 .2
5
A
M
AX
1
0 0-
2
4 0
V
~
, 5
0
­6
0
H z/
N
/
L
/
202300
3
2
1
Figure 2-43 Connecting AC Power to the Power Converter
Connecting the Switch to the Power Converter
1 Ground 3 AC line
2 AC neutral
Step 3 Tighten the ground wire terminal block screw.
Note The torque should not exceed 2.2 in-lb (0.25 Nm).
Step 4 Insert the line and neutral wire leads into the terminal block line and neutral connections. See
Figure 2-43. Make sure that you cannot see any wire lead. Ensure that only wire with insulation extends
from the connectors.
Step 5 Tighten the line and neutral terminal block screws.
Note The torque should not exceed 2.2 in-lb (0.25 Nm).
Step 6 Replace the plastic cover over the terminal block.
Step 7 Connect the other end of the AC power cord to the AC outlet.
Cisco IE 3000 Switch Hardware Installation Guide
2-53
Connecting the Switch to the Power Converter

Connecting the Power Converter to a DC Power Source

You can also connect the power converter to a DC power source. The power converter adapts the power source voltage to the 24 VDC that the switch requires.
Follow these steps to connect the power converter to a DC power source.
Note Use copper conductors only, rated at a minimum temperature of 167°F (75°C).
Step 1 Measure a single length of stranded copper wire long enough to connect the power converter to the earth
ground. The wire color might differ depending on the country that you are using it in.
For connections from the power converter to earth ground, use shielded 18-AWG stranded copper wire, such as Belden part number 9912 or the equivalent.
Step 2 Measure a length of twisted-pair copper wire long enough to connect the power converter to the DC
power source.
For DC connections from the power converter to the DC source, use 18-AWG twisted-pair copper wire, such as Belden part number 9344 or the equivalent.
Step 3 Using a 18-gauge wire-stripping tool, strip the ground wire and both ends of the twisted pair wires to
0.25 inch (6.3 mm) ± 0.02 inch (0.5 mm). Do not strip more than 0.27 inch (6.8 mm) of insulation from the wires. Stripping more than the recommended amount of wire can leave exposed wire from the power and relay connector after installation. See Figure 2-9.
Step 4 Connect one end of the stranded copper wire to a grounded bare metal surface, such as a ground bus, a
grounded DIN rail, or a grounded bare rack.
Chapter 2 Switch Installation
Step 5 Insert the other end of the exposed ground wire lead into the earth-ground wire connection on the power
converter terminal block. Only wire with insulation should extend from the connection. See Figure 2-44.
Step 6 Tighten the earth-ground wire connection terminal block screw.
Note The torque should not exceed 2.2 in-lb (0.25 Nm).
2-54
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
D
C
O
K
2
4
V
, 2.
1 A
R t
n Out
(
­)
P
w
r
O
ut
(+)
1
2
5
­2
5
0
V
,
1 .2
5
A
M
AX
1
0 0
­2
4 0
V
~
, 5
0-
6
0
H z
/
N
/
L
/
202301
3
2
1
Figure 2-44 AC/DC Power Input Terminal Block Wire Connections to a DC Source
Connecting the Switch to the Power Converter
1 Earth ground wire connection 3 Positive DC connection
2 Return wire connection (to DC return)
Warning
An exposed wire lead from a DC-input power source can conduct harmful levels of electricity. Be sure that no exposed portion of the DC-input power source wire extends from the power and relay connector. Statement 122
Step 7 Insert the twisted-pair wire leads into the terminal block line and neutral connections. Insert the wire
(labeled number 1 in Figure 2-44) lead into the neutral wire connection and the wire (labeled number 2 in Figure 2-44) lead into the line wire connection. Ensure that only wire with insulation extends from the connectors. See Figure 2-44.
Step 8 Tighten the line and neutral terminal block screws.
Note The torque should not exceed 10 in-lb.
Step 9 Connect the red wire to the positive pole of the DC power source, and connect the black wire to the return
pole. Ensure that each pole has a current-limiting-type fuse rated to at least 600 VAC/DC (such as the KLKD Midget fuse).
Cisco IE 3000 Switch Hardware Installation Guide
2-55
Chapter 2 Switch Installation

Connecting the Switch to the AC-Input Power Supply

Applying Power to the Power Converter

Move the circuit breaker for the AC outlet or the DC control circuit to the on position.
The LED on the power converter front panel is green when the unit is operating normally. The LED is off when the unit is not powered or is not operating normally. After the power is connected, the switch automatically begins the power-on self- test (POST), a series of tests that verifies that the switch functions properly. For instructions on how to interpret POST results, see the “Verify POST Results”
section on page 2-25.
Connecting the Switch to the AC-Input Power Supply
The Cisco IE 3000 switch can be used with an optional AC-input power supply (PWR-IE50W-AC or PWR-IE50W-AC-IEC).
These sections describe the steps required to connect the switch to the AC-input power supply:
Attaching the Power Supply to the Switch, page 2-56
Installing the AC-input Power Supply on a DIN Rail, Wall, or Rack Adapter, page 2-56
Connecting the DC Power Clip, page 2-57
Connecting the AC-Input Power Supply to an AC Power Source, page 2-57

Attaching the Power Supply to the Switch

Follow these steps to connect the AC-input power supply to the switch:
Step 1 Remove the left side panel of the switch by firmly grasping both sides of it in the middle and pulling it
outward. If necessary, use a screwdriver to open the side panel. See Figure 2-38 for a illustration of how to remove the switch side panel.
Step 2 Push the upper modules latches (at the top of the switch and the AC-input power supply) up and the lower
module latches (at the bottom of the switch and the AC-input power supply) down. See Figure 2-39 for an illustration showing the latches operation.
Step 3 Put the two modules together so that the AC-input power supply fits in the switch recess.
Step 4 Push the upper module latches down and the lower module latches up to secure the AC-input power
supply to the switch.

Installing the AC-input Power Supply on a DIN Rail, Wall, or Rack Adapter

2-56
You install the AC-input power supply on a DIN rail, wall, or rack as you would a switch module. You should first attach the AC-input power supply to the switch and then install the entire switch assembly on the DIN rail, wall, or rack adapter. For more information, see the “Attaching the Power Supply to the
Switch” section on page 2-56, the “Installing the Switch on a DIN Rail” section on page 2-27, the “Installing the Switch on the Wall” section on page 2-31, or the “Installing the Switch in a Rack” section on page 2-33.
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Switch Installation
Connecting the Switch to the AC-Input Power Supply
Warning
Caution To prevent the switch assemble from overheating, there must be a minimum of 3 inches (76.19 mm)
This equipment is supplied as “open type” equipment. It must be mounted within an enclosure that is suitably designed for those specific environmental conditions that will be present and appropriately designed to prevent personal injury resulting from accessibility to live parts. The interior of the enclosure must be accessible only by the use of a tool.
The enclosure must meet IP 54 or NEMA type 4 minimum enclosure rating standards. Statement 1063
between any other device and the top, bottom, or sides of the switch assembly.

Connecting the DC Power Clip

The DC power clip (PWR-IE3000-CLP=) is a prewired cable that connects DC power from the power converter to the switch module. Because the power clip uses the Pwr A connector, you cannot use the alarm connections on that connector.
Follow these steps to connect DC power from the AC-input power supply to the switch module.
Step 1 Locate the DC power clip in the AC-input power supply accessory kit.
Step 2 Position the power clip so that the two-pin connector is over the power converter and the four-pin
connector is over the switch Pwr A connector, and then slide the power clip into these two connectors.
Step 3 Use a ratcheting torque flathead screwdriver to tighten the captive screw to 2.2 in-lb (0.25 Nm).
Caution Do not over-torque the power and relay connector captive screws. The torque should not exceed 2.2 in-lb
(0.25 Nm).

Connecting the AC-Input Power Supply to an AC Power Source

The following sections provide the steps required to connect the AC-input power supply to source AC. For the AC-input power supply equipped with a source AC terminal block (PWR-50W-AC), you need to have a qualified electrician select, prepare, and install a suitable AC power cord to the AC-input power supply.
For the AC-input power supply equipped with an IEC C14 appliance connector (PWR-50W-AC-IEC), you need to obtain an AC power cord with a suitable AC plug for the locality on one end and a C13 appliance connector on the other end. To connect source AC to the power supply, plug the AC power cord appliance connector into the power supply AC in connector. Plug the other end of the AC power cord into a dedicated source AC outlet.
Cisco IE 3000 Switch Hardware Installation Guide
2-57

Where to Go Next

Connecting the AC Power Cord to the Power Supply
This procedure is provided for a qualified electrician to follow when installing an AC power cord to the AC in terminal block on the AC-input power supply. To connect the AC power cord wires to the power supply terminal block, follow these steps:
Caution AC power sources must be on dedicated AC branch circuits. Each branch circuit must be protected by a
dedicated two-pole circuit breaker.
Caution Do not insert the power cord plug into the AC outlet until you have completed wiring the line, neutral,
and ground connections.
Step 1 Remove the plastic cover from the input power terminals and set it aside.
Step 2 Loosen the three Phillips-head terminal screws on the terminal block.
Step 3 Insert the exposed ground wire lead into the power supply ground wire connection on the terminal block.
Ensure that only wire with insulation extends from the connector. Connecting AC Power to the Power Converter
Step 4 Tighten the ground wire terminal block screw.
Chapter 2 Switch Installation
Note The torque should not exceed 2.2 in-lb (0.25 Nm).
Step 5 Insert the line and neutral wire leads into the terminal block line and neutral connections. Make sure that
you cannot see any wire lead. Ensure that only wire with insulation extends from the connectors.
Step 6 Tighten the line and neutral terminal block screws.
Note The torque should not exceed 2.2 in-lb (0.25 Nm).
Step 7 Replace the plastic cover over the terminal block.
Step 8 Connect the plug end of the AC power cord into the source AC outlet.
Where to Go Next
If the default configuration is satisfactory, the switch does not need further configuration. You can use any of these management options to change the default configuration:
Start the device manager, which is in the switch memory, to manage individual and standalone
switches. This is an easy-to-use web interface that offers quick configuration and monitoring. You can access the device manager from anywhere in your network through a web browser. For more information, see the switch getting started guide and the device manager online help.
Start the Cisco Network Assistant application, which is described in the Getting Started with Cisco
Network Assistant guide. Through this GUI, you can configure and monitor a switch cluster or an
individual switch.
2-58
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 2 Start the Common Industrial Protocol (CIP) management tool. You can manage an entire industrial
Use the CLI to configure the switch as an individual switch from the console. See the switch
command reference on Cisco.com for information about using the CLI.
Start an SNMP application such as the CiscoView application.
Start the Common Industrial Protocol (CIP) management tool. You can manage an entire industrial
automation system with the CIP-based tools.
Where to Go Next
Cisco IE 3000 Switch Hardware Installation Guide
2-59
Where to Go Next
Chapter 2 Start the Common Industrial Protocol (CIP) management tool. You can manage an entire industrial
2-60
Cisco IE 3000 Switch Hardware Installation Guide
Troubleshooting
This chapter provides these topics for troubleshooting problems:
Diagnosing Problems, page 3-1
How to Clear the Switch IP Address and Configuration, page 3-5
How to Recover Passwords, page 3-5
Finding the Switch Serial Number, page 3-6

Diagnosing Problems

The LEDs on the front panel provide troubleshooting information about the switch. They show power-on self-test (POST) failures, port-connectivity problems, and overall switch performance. You can also get statistics from the browser interface, the command-line interface (CLI), the Cisco Intelligence Engine 2100 (IE2100) Series Configuration Registrar, or a Simple Network Management Protocol (SNMP) workstation. See the switch software configuration guide, the switch command reference, or the documentation that came with your IE2100 or SNMP application for details.
CHA P T ER
3

Verify Switch POST Results

As the switch powers on, it begins the POST, a series of tests that runs automatically to ensure that the switch functions properly. It might take several minutes for the switch to complete POST.
POST starts with LED tests that cycles once through the System, Alarm, Setup, Pwr A, and Pwr B LEDs. While POST proceeds, the System LED blinks green, and all the other LEDs remain off. If POST completes successfully, the System LED changes to solid green, and the other LEDs display their normal operating status. If the switch fails POST, the System LED turns red.
Note POST failures are usually fatal. Contact your Cisco technical support representative if your switch does
not pass POST.
If you have a terminal connected to the console port, you can also view POST status and test results on the terminal. If the terminal displays garbled characters, you might need to reset the terminal-emulation software to 9600 bits per second. For more information about viewing results on a terminal, see the
“Verify POST Results” section on page 2-25.
Cisco IE 3000 Switch Hardware Installation Guide
3-1
Diagnosing Problems
Chapter 3 Troubleshooting
Warning
If you connect or disconnect the console cable with power applied to the switch or any device on the network, an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding.
To verify switch operation, perform POST on the switch in a nonhazardous location before installation. Statement 1065

Verify Switch LEDs

If you have physical access to the switch, look at the port LEDs for information about the switch. See the “LEDs” section on page 1-11 for a description of the LED colors and their meanings.

Verify Switch Connections

Review this section when troubleshooting switch connection problems.
Bad or Damaged Cable
Always make sure that the cable does not have marginal damage or failure. A cable might be connect at the physical layer, but it could corrupt packets as a result of subtle damage to the wiring or connectors. If the port has many packet errors or the port constantly flaps (loses and regains link):
Exchange the copper or fiber-optic cable with a known, good cable.
Look for broken, bent, or missing pins on cable connectors.
Rule out any bad patch panel connections or media convertors between the source and destination.
If possible, bypass the patch panel, or eliminate faulty media convertors (fiber-optic-to-copper).
Try the cable in another port or interface, if possible, to see if the problem follows the cable.
Ethernet and Fiber Cables
Make sure that you have the correct cable type for the connection:
Ethernet, use Category 3 copper cable for 10 Mb/s UTP connections
Use either Category 5, Category 5e, or Category 6 UTP for 10/100 or 10/100/1000 Mb/s connections.
Fiber-optic connectors
Verify that you have the correct cable for the distance and the port type. Make sure that the connected device ports both match and use the same type encoding, optical frequency, and fiber type. For more information about cabling, see the “Cable and Adapter Specifications” section on
page C-5.
Copper connections
Determine if a crossover cable was used when a straight-through was required or the reverse. Enable auto-MDIX on the switch, or replace the cable. See the “Cable and Adapter Specifications” section
on page C-5 for recommended Ethernet cables.
3-2
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 3 Troubleshooting
Link Status
Transceiver Issues
Diagnosing Problems
Verify that both sides have link. A single broken wire or one shutdown port can cause one side to show link, but the other side does not have link.
A link LED does not guarantee that the cable is fully functional. The cable might have encountered physical stress that causes it to function at a marginal level. If the link light for the port does not come on:
Connect the cable from the switch to a known good device.
Make sure that both ends of the cable are connected to the correct ports.
Verify that both devices have power.
Verify that you are using the correct cable type. See the“Cable and Adapter Specifications” section
on page C-5 for more information.
Rule out loose connections. Sometimes a cable appears to be seated, but is not. Disconnect the cable,
and then reconnect it.
Use only Cisco SFP modules on the switch. Each Cisco module has an internal serial EEPROM that is encoded with security information. This encoding provides a way for Cisco to identify and validate that the module meets the requirements for the switch. Check these items:
Bad or wrong SFP module. Exchange the suspect module with a known good module. Verify that
the module is supported on this platform. (The switch release notes on Cisco.com list the SFP modules that the switch supports.)
Use the show interfaces privileged EXEC command to verify the port or module error-disabled,
disabled, or shutdown status. Re-enable the port if needed.
Make sure that all fiber connections are properly cleaned and securely connected.
Port and Interface Settings
A cause of port connectivity failure can be a disabled port. Verify that the port or interface is not disabled or powered down for some reason. If a port or interface is manually shut down on one side of the link or the other side, the link does not come up until you re-enable the port. Use the show interfaces privileged EXEC command to verify the port or interface error-disabled, disabled, or shutdown status on both sides of the connection. If needed, re-enable the port or the interface.
Ping End Device
Test the end device by pinging from the directly connected switch first, and then work your way back port by port, interface by interface, trunk by trunk, until you find the source of the connectivity issue. Make sure that each switch can see the end device MAC address in its content-addressable memory (CAM) table.
Cisco IE 3000 Switch Hardware Installation Guide
3-3
Diagnosing Problems
Spanning Tree Loops
Spanning Tree Protocol (STP) loops can cause serious performance issues that look like port or interface problems. In this situation, the switch bandwidth is used over and over again by the same frames, leaving little room for legitimate traffic.
Loops can be caused by a unidirectional link. A unidirectional link occurs whenever the traffic sent by the switch is received by its neighbor, but the traffic from the neighbor is not received by the switch. A broken fiber-optic cable, other cabling, or a port issue could cause this one-way communication.
You can enable UniDirectional Link Detection (UDLD) on the switch to help identify difficult-to-find unidirectional link problems. UDLD supports two modes of operation: normal (the default) and aggressive. In normal mode, UDLD detects unidirectional links due to misconnected interfaces on fiber-optic connections. In aggressive mode, UDLD also detects unidirectional links due to one-way traffic on fiber-optic and twisted-pair links and due to misconnected interfaces on fiber-optic links. For information about enabling UDLD on the switch, see the “Understanding UDLD” section in the “Configuring UDLD” chapter of the software configuration guide for this release.

Verify Switch Performance

Chapter 3 Troubleshooting
Review this section when troubleshooting switch performance problems.
Speed, Duplex, and Autonegotiation
If the port statistics show a large amount of alignment errors, frame check sequence (FCS), or late-collisions errors, this might indicate a speed or duplex mismatch.
A common issue with speed and duplex is when the duplex settings are mismatched between two switches, between a switch and a router, or between the switch and a workstation or server. This can happen when manually setting the speed and duplex or from autonegotiation issues between the two devices. A mismatch occurs under these circumstances:
A manually set speed or duplex parameter is different from the manually set speed or duplex
parameter on the connected port.
A port is set to autonegotiate, and the connected port is set to full duplex with no autonegotiation.
To maximize switch performance and ensure a link, follow one of these guidelines when changing the settings for duplex and speed:
Let both ports autonegotiate both speed and duplex.
Manually set the speed and duplex parameters for the ports on both ends of the connection.
If a remote device does not autonegotiate, configure the duplex settings on the two ports to match.
The speed parameter can adjust itself even if the connected port does not autonegotiate.
Autonegotiation and NIC
3-4
Problems sometimes occur between the switch and third-party network interface cards (NICs). By default, the switch ports and interfaces are set to autonegotiate. It is common for devices like laptops or other devices to be set to autonegotiate as well, yet sometimes autonegotation issues occur.
To troubleshoot autonegotiation problems, try manually setting both sides of the connection. If this does not solve the problem, there could be a problem with the firmware or software on your NIC. You can resolve this by upgrading the NIC driver to the latest version available from the manufacture.
Cisco IE 3000 Switch Hardware Installation Guide
Chapter 3 Troubleshooting

How to Clear the Switch IP Address and Configuration

Cabling Distance
If the port statistics show excessive FCS, late-collision, or alignment errors, verify that the cable distance from the switch to the connected device meets the recommended guidelines. See the “Cable and
Connectors” section on page C-1 for cabling guidelines.
How to Clear the Switch IP Address and Configuration
Follow these steps to return your switch to the factory default settings. These are reasons why you might want to reset the switch:
You installed the switch in your network and cannot connect to it because you assigned the wrong
IP address.
You want to clear all configurations from the switch and assign a new IP address.
You want to reset the password on the switch.
Caution Resetting the switch deletes the configuration and reboots the switch.
To reset the password on the switch:
1. Power off the switch.
2. Power on the switch, and at the same time, press and hold down the Express Setup button until all
the system LEDs turn red.
3. Release the Express Setup button, and the switch continues to boot.
After the switch restarts, continue to run Express Setup.
The switch now behaves like an unconfigured switch. You can configure the switch by using Express Setup as described in the getting started guide that is included with the switch. You can also configure the switch by using the CLI setup procedure described in Appendix D, “Configuring the Switch with the
CLI-Based Setup Program.”

How to Recover Passwords

Password recovery is a feature that a system administrator can enable or disable. If password recovery is disabled, the only way to recover from a lost or forgotten password is to clear the switch configuration entirely. For this procedure, see the “How to Clear the Switch IP Address and Configuration” section on
page 3-5.
The switch software configuration guide provides details about enabling and disabling the password recovery feature and the procedure for recovering passwords.
Cisco IE 3000 Switch Hardware Installation Guide
3-5

Finding the Switch Serial Number

Finding the Switch Serial Number
If you contact Cisco Technical Assistance, you need to know the serial number of your switch. See
Figure 3-1 and Figure 3-2 to find the serial number on your switch or module. See Figure 3-3 to find the
serial number on your power converter. You can also use the show version privileged EXEC command to get the switch serial number.

Figure 3-1 Serial Number Location for the Cisco IE-3000-4TC and the Cisco IE-3000-8TC Switch

SN: XXXNNNNXXXX
Chapter 3 Troubleshooting
202302
Figure 3-2 Serial Number Location for the Cisco IEM-3000-8TM and the Cisco IEM-3000-8FM
Module
SN: XXXNNNNXXXX
203763
3-6
Cisco IE 3000 Switch Hardware Installation Guide
Loading...