About This Document5
About the Cisco Expressway Appliance5
Related Documents6
Training6
Glossary6
Preparing to Install7
Environmental and Power Specifications7
Unpacking the Unit and Preparing the Installation7
Locating Serial Numbers7
Installation8
Install the Unit in a Rack8
How to Insert the SFPs8
Connect and Power on the Unit8
Configure10
Connect to the Cisco Expressway10
Connect Using the Serial Port11
Connect Using the KVM Port12
Connect Using the CIMC Port12
Remotely Connect to Serial Using the CIMC13
Configure the Cisco Expressway13
Use the Web Interface14
Use the Command Line Interface (CLI)14
Change Other System Settings14
Check for Updates and Upgrading14
This document describes how to install a Cisco Expressway appliance into your video network. It contains information
on:
■ Preparing the installation.
■ Installing the hardware.
■ Performing the initial configuration.
■ Troubleshooting the installation.
About the Cisco Expressway Appliance
The Cisco Expressway appliance described in this document is a CE1100, which is based on a UCSC220 M4L. For
more detailed information on installing this appliance, see the Cisco UCS C220 Server Installation and Service Guide.
The appliance ships with the Cisco Expressway software pre-installed, and you can upgrade the software if
necessary.
The appliance supports Cisco Expressway version X8.6.1 or later.
Note: If you choose to use the copper SFPs, the unit cannot support more than 150 traversal calls. This is the case
even if the option key for extra traversal calls has been installed.
Caution: To avoid compatibility issues, Cisco recommends that you only use the SFPs supplied with your unit. They
must be inserted in LAN 1 and LAN 2, which are the designated SFP ports. When inserting the SFPs into the unit, you
cannot mix the type of SFP. Either insert two 10 Gb fiber SFPs or two 1 Gb copper SFPs.
To begin a Return MaterialAuthorization (RMA) go to http://www.cisco.com/web/ordering/cs_info/or3/o32/Return_
Training is available online and at our training locations. For more information on all the training we provide and where
our training offices are located, visit www.cisco.com/go/telepresencetraining
Glossary
A glossary of TelePresence terms is available at: https://tp-tools-web01.cisco.com/start/glossary/
■ The Cisco Expressway Administrator Guide on the Maintain and Operate Guides page describes how to
maintain and operate the Cisco Expressway software.
■ The Cisco Expressway Cluster Creation and Maintenance Deployment Guide on the Configuration Guides
page describes how to create and maintain a cluster of Cisco Expressways.
Note: If migrating from an older appliance, be aware—while efficient once running—the CE1100 is capable of
consuming more power. It has a larger capacity and has greater inrush at power-on. Also, unlike the first-generation
appliance or the CE500, it has two power supplies. Refer to the power specifications for more information.
Unpacking the Unit and Preparing the Installation
See http://www.cisco.com/en/US/docs/unified_computing/ucs/c/hw/C220/install/install.html for information on:
■ Unpacking and inspecting the server.
The CE1100 is shipped with 2 x 10 Gb fiber SFPs and 2 x 1 Gb copper SFPs.
■ Installation guidelines.
■ Rack requirements.
■ Equipment requirements.
■ Slide rail adjustment range.
Locating Serial Numbers
The Cisco Expressway appliance displays two serial numbers:
■ UCSserial number:
— Has the format FCHxxxxxxxx.
— Is displayed on the hardware's pull-out tab and in the CIMC web interface.
■ Application/Software serial number:
— Has the format 52DNNNNN, where D indicates the CE1100 series and N are numbers.
— Is displayed in the Cisco Expressway web interface, on the underside of the pull-out tab, and is available in
the SSH session.
— Must be supplied to obtain release and option keys.
Caution: To avoid compatibility issues, Cisco recommends that you only use the SFPs supplied. They must be inserted
in LAN 1 and LAN 2, which are the designated SFP ports.
The CE1100 unit is shipped with two 10 Gb fiber small form-factor pluggable (SFP) transceivers and two 1 Gb copper
SFPs. When inserting the SFPs into the unit, you cannot mix the type of SFP. Either insert two 10 Gb fiber SFPs or two
1 Gb copper SFPs.
Note: If you choose to use the copper SFPs, the unit cannot support more than 150 traversal calls. This is the case
even if the option key for extra traversal calls has been installed.
The SFPs do not auto negotiate the speed, therefore ensure that the SFPs are connected to a switch at the correct
speed:
■ 1 Gb full duplex for copper SFPs.
■ 10 Gb full duplex for fiber SFPs.
Note: If you are installing the CE1100 in an environment that only supports 100 Mb, such as an older DMZ
implementation, a switch is required to handle the speed negotiation from 1 Gb to 100 Mb.
Connect and Power on the Unit
First connect the power cords to the unit, and then connect them to a grounded AC power outlet.
See http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c/hw/C220M4/install/C220M4/spec.html for
power specifications.
Note: The Cisco Integrated Management Controller (CIMC) has a power monitoring utility that you can use to track
power consumption.
The power button is on the top-left corner of the front panel.
When you plug in the CE1100 appliance for the first time, leave it in standby mode for 5 minutes before pressing the
power button. This time allows the onboard CIMC to boot; ready the self-test; perform a hardware check; and prepare
the power characterization test. Failure to wait adequate time will postpone the power characterization test until the
next boot.
When you power on the unit, the system performs a self-test and the unit automatically restarts. This restart is
expected behavior.
The first boot takes approximately 5 minutes due to the initial power characterization test. Any subsequent boot of the
system takes approximately 2 minutes.
The power characterization test displays the message Performing Platform Characterization … when running.
If the power characterization test runs on subsequent bootups, causing a lag in the boot time, it is important that you
disable it. It is especially important to disable the test in a clustered environment to avoid issues. See Specific Issues
in the Troubleshooting, page 15 section for more information.
To verify the power status look at the Power Status LED (see Figure 3 Front View of the Cisco Expressway Unit,
This section describes the different ways you can connect to the Cisco Expressway and perform the initial
configuration.
Connect to the Cisco Expressway
Before you can use the Cisco Expressway, you must configure its IPv4 and/or IPv6 address, subnet mask, default
gateway and set the root and admin password. You can also choose to enable the web UI and SSH access. Consult
your network administrator for information on which addresses to use. Note that the Cisco Expressway must use a
static IP address.
Note: An additional IPaddress is required if theCisco Integrated Management Controller (CIMC) tool is used. It can be
a static IP address or assigned using DHCP.
For initial configuration, use any of these methods:
■ Connect a PC to the Cisco Expressway using a serial cable (see Connect Using the Serial Port, page 11
followed by Configure the Cisco Expressway, page 13).
■ Connect a monitor and keyboard directly into the unit (see Connect Using the KVM Port, page 12 followed by
Configure the Cisco Expressway, page 13).
■ Connect using the CIMC port ( see Connect Using the CIMC Port, page 12 followed by Remotely Connect to
3. Start a terminal emulator program (for example PuTTY) on the PC and configure it to use the PC’s serial port as
follows:
— baud rate: 115200 bits per second
— data bits: 8
— parity: none
— stop bits: 1
— flow control (hardware and software): none
Note: Do not leave a terminal emulator session open after it is no longer in use. An open session may cause
issues during a system restart.
Connect Using the KVM Port
1. Connect the Ethernet LAN cable from the LAN 1 port on the rear of the unit to your network.
The LAN 1 port is the left-hand port of the dual port adapter (shown in Figure 1 Rear Panel Showing Ports,
page 10).
2. Either:
— Connect a USB keyboard and VGA monitor using a KVMadaptor to the KVM connector on the front panel
(see Figure 2 Front Panel Showing KVM Connector, page 11).
— Connect a USBkeyboard to the USBport and a VGA monitor to the VGAport on the rear panel ( see Figure 1
Rear Panel Showing Ports, page 10 ).
Connect Using the CIMC Port
The Cisco Integrated Management Controller (CIMC) is the management interface for the C-Series servers. The CIMC
runs within the server, allowing remote administration, configuration, and monitoring of the server using web or
Secure Shell (SSH) command line access.
You can launch the CIMC user interface and manage the server from any remote host that meets the following
minimum requirements:
■ Java Runtime Environment 1.6 or later.
■ HTTP and HTTPS enabled.
■ Adobe Flash Player 10 or later.
To connect to the Cisco Expressway using the CIMC:
1. Connect a KVM using the console port at the front of the CE1100.
2. Switch on the monitor.
3. Switch on the CE1100 appliance.
4. Watch the boot process on the monitor.
5.
Press F8 to enter the CIMC configuration.
6. Change the default CIMC password and configure the management interface IP address.
7.
Press F10 to save your changes and Esc to exit.
8. If using the CIMC for console access, browse to the IP address that you configured.
Note:
■ We recommend that you leave the NIC mode and NIC redundancy settings at their preset values of Dedicated
For more on the CIMC, see the Cisco UCS C-Series Integrated Management Controller Configuration Guides on the
CIMC Configuration Guides page.
Remotely Connect to Serial Using the CIMC
Note: For remote access to the serial port, you must enable Serial over LAN (SoL) on the CIMC. You can do so under
Server > Remote Presence > Serial Over LAN in the CIMC interface.
1. On your chosen emulator, connect using SSH and enter the CIMC IP address to connect.
2.
Enter the default username of admin with your CIMC password and press Enter.
3.
Type connect host and press Enter.
4. You are now connected using serial and will see the install wizard prompt.
You can now proceed to configure the Cisco Expressway.
Configure the Cisco Expressway
If the system has just booted up, the terminal emulator program on the PC will display the Cisco Expressway’s startup
information. After approximately four minutes you will get to the install wizard. The system's services will restart after
you have completed the install wizard and this is expected behavior. If the Cisco Expressway was already on when
you connected the serial cable, and you do not see the install wizard, press Ctrl+D to get to the wizard.
Note:
■ If you encounter issues or enter incorrect information during the wizard you can press Ctrl+D to restart.
■ The pre-X8.9 default passwords of the admin and root accounts are well known. You must use strong
passwords for these accounts. If your new system in on X8.9 or later, you must supply non-default passwords.
■ The default timezone is UTC but you can search for your desired timezone. You can also change it later in the
web interface by going to System > Time.
■ The default values support tab completion.
1. Follow the prompts given by the install wizard to specify the following:
— Whether you want to use IPv4, IPv6 or Both.
— The LAN 1 IPv4 subnet mask of the Cisco Expressway (if you have selected IPv4).
— The IP address of the default gateway of the Cisco Expressway.
— The root password.
— The admin password.
— Whether you want to enable the web UI.
— Whether you want to use SSH to administer the Cisco Expressway.
— The timezone.
2. After the wizard is finished the following message will appear:
Installation wizard complete
Press Enter to continue the boot and apply the configuration.
Press Enter.
3. After it has applied the configuration and rebooted, the Cisco Expressway is ready to use. You can access the
Cisco Expressway's web interface, if enabled, using the IP address assigned to the LAN 1 Ethernet port.
■ We recommend enabling the web UI in the install wizard but it is also possible to access your system using CLI
commands.
1. Open a browser window and in the address line type either:
— The IP address of the Cisco Expressway (for example: https://10.0.0.1).
— The FQDN of the Cisco Expressway (for example: https://mydomain.example.com).
The Login page will appear.
2. Select Administrator Login.
3. Log in with a username of admin and your system password.
You will be presented with the Overview page.
See the online help or CiscoExpressway Administrator Guide for information on the configuration options available for
each page of the Cisco Expressway web interface.
Use the Command Line Interface (CLI)
The command line interface is available over SSH and through the serial port by default.
1. Start an SSH session.
2. Enter the IP address or FQDN of the Cisco Expressway.
3. Log in with a username of admin and your system password.
You will see a welcome message.
For a full list of CLIcommands available on the Cisco Expressway, see Cisco Expressway Administrator Guide.
Change Other System Settings
You are also required to configure the following:
■ The system name of the Cisco Expressway. This is used by the Cisco TelePresence Management Suite (Cisco
TMS) to identify the system. This can be set from the System administration page (System >Administration)
on the web interface.
■ Automatic discovery. If you have multiple Cisco Expressways in the same network you may want to disable
automatic discovery on some of them. This can be set from the H.323 page on the web interface
(Configuration > Protocols>H.323).
■ The DNS server address(es), if URI dialing or Fully Qualified Domain Names (FQDNs) are to be used. This can
be set from the DNS page on the web interface (System > DNS).
See the online help or Cisco Expressway Administrator Guide for more information on these configuration options.
Check for Updates and Upgrading
To check whether your Cisco Expressway has the latest software installed go to
http://software.cisco.com/download/navigator.html and navigate to the Cisco Expressway.
See the Cisco Expressway Administrator Guide for information on how to upgrade.
Caution: The CE1100 only supports software version X8.6.1 or later. If you are upgrading your hardware, do not
The Cisco Expressway CE1100 appliance comes pre-installed with an SD card that you can use to complete a
reinstall of your configuration. You must reset the SD card and enable the virtual drive before proceeding with the
reinstall using the KVM console in the Cisco Integrated Management Controller (CIMC). Once the reset has been
complete, ensure that you disable the virtual drive again.
Note: You must set up and access the CIMC to instigate a reinstall. See Connect Using the CIMC Port, page 12.
Reset the SD Card and Enable the Virtual Drive
1. Log in to the CIMC.
2. Navigate to Storage > Cisco FlexFlash > Controller Info.
3. Under Actions, click on Reset FlexFlash Controller and click yes in the popup window that appears. The
reset ensures your FlexFlash Controller is in the correct state.
4. Click the Virtual Drive Info tab.
5. Under Actions, click Enable/Disable Virtual Drive(s).
6. In the Enable/ Disable VDS popup window, check the Hypervisor check box and click Save.
IRP Reinstall Using the KVM Console
1. Launch the KVM Console using the icon in the CIMC.
2.
Power up the CE1100 and, when prompted, press F2 to enter Setup.
3.
Select Boot Options and ensure that the CiscoVD Hypervisor is visible as one of the options.
Note: If the CiscoVD Hypervisor is not visible, you can select the UEI: Built-in EFI Shell boot option and
change it to CiscoVD Hypervisor.
4.
When prompted, press F6 to enter the Boot Menu.
5.
Select CiscoVD Hypervisor as the boot option.
6.
When prompted, type y and press Enter to proceed with the reinstall.
7.
When asked whether to keep any release keys if possible, type y and press Enter.
8. You will be given the option to add option keys. This can also be done later on the web interface or CLI.
9.
Type b and press Enter to reboot.
10. Connect using serial to complete the reset.
11. You will see the factory installation wizard.
12.
Your release key should be visible. Press Enter to proceed to the install wizard and follow the steps in
Configure the Cisco Expressway, page 13
Note: If the SD card is unable to locate your release key, contact the Cisco Technical Assistance Center (TAC) for
your release key and reapply it.
Disable the Virtual Drive After the Reinstall
1.
During the reboot, press F2 to enter Setup.
2.
Under Boot Options select the CiscoVD Hypervisor and disable it.
3.
Press F10 to save and exit.
4. While your system is rebooting, return to the Virtual Drive Info tab — in the CIMC interface under Storage —
and uncheck the Hypervisor check box to disable it.
Specific Issues
Active Options Only Indicates ‘150 traversal calls’ or ‘3750 registrations’ for Large Deployments
To utilize the large-scale capabilities (500 traversal calls and 5000 registrations) of the Cisco Expressway, the
CE1100 unit must have an active 10 Gb network connection.
Lag During Boot up Due to Power Characterization Check
The power characterization test is run only once when you plug in and power up the CE1100. If the power
characterization test continues to run, causing a lag in the boot time, ensure that it is disabled in the CIMC. To do so:
1. Log in to the CIMC (see Connect Using the CIMC Port, page 12).
2. Go to Server > Power Policies > Power Cap Configurations.
3. Ensure that the Power Characterization at Boot check box is unchecked.
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