
Contents
Introduction 3
About this document 3
About the Cisco Expressway appliance 3
Related documents 4
Training 4
Glossary 4
Preparing to install 5
Environmental and power specifications 5
Unpacking the unit and preparing the installation 5
Locating serial numbers 5
Installing 6
Installing the unit in a rack 6
Inserting the SFPs 6
Connecting and powering on the unit 6
Configuring 7
Connecting to the Cisco Expressway 7
Connecting via the serial port 8
Connecting via the KVM port 9
Configuring the Cisco Expressway 9
Using the web interface 10
Using the Command Line Interface (CLI) 10
Changing the admin account password 10
Changing the root account password 11
Changing other system settings 11
Checking for updates and upgrading 11
Troubleshooting 12
Locating LEDs and components 12
Specific issues 13
Document revision history 14
Notices 15
Technical support 15
Accessibility notice 15
Cisco Expressway CE1000 Appliance Installation Guide ( 8.5) Page 2 of 16

Introduction
Introduction
About this document
This document describes how to install a Cisco Expressway CE1000 appliance into your video network. It
contains information on:
n Preparing the installation
n Installing the hardware
n Performing initial configuration
n Troubleshooting the installation
The Cisco Expressway appliance is based on the UCSC220 M3L. For more detailed information on installing
this appliance see Cisco UCS C220 Server Installation and Service Guide.
About the Cisco Expressway appliance
The Cisco Expressway appliance described in this document is a CE1000, which is based on a UCSC220
M3L.
The appliance supports Cisco Expressway version X8.1.1 or later.
Note: you must install the 10 Gb fiber SFPs to take advantage of the unit's performance and scalability
capabilities, otherwise it will not support more than 150 traversal calls. This is the case even if the option key
for additional traversal calls has been installed.
The following table lists the components for the appliance:
Item Part Quantity
Chassis UCSC-C220-M3L 1
Processor UCS-CPU-E5-2643 (3.30 GHz / 4 Core - Hyper threaded) 2
RAM UCS-MR-1X082RY-A(8 GB) 4
Hard Disk UCS-HDD1TI2F212 (1TB NL SAS Disk LFF) 2
RAID Card UCS-RAID9271-8I (Generation 3 RAID card)
Note: the appliance is configured with RAID1 (mirror)
NIC N2XX-AIPCI01 (Intel X520 Dual Port 1/10 Gb SFP+ Adapter) 1
EXP-10GSFP-SR= (10 Gb SRFiber SFP) 2
EXP-1GSFP-T= (1 Gb Copper SFP) 2
PSU UCSC-PSU-650 W & Power cable 2
TPM UCSX-TPM1-001 (Trusted Platform Module) 1
1
Miscellaneous UCSC-BBLKD-L(HDD filler panel) 2
UCSC-HS-C220M3 (Heat Sink) 2
UCSC-RAIL1 (Rail Kit) 1
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Introduction
The following components are field replaceable:
n Hard disks
n PSUs
n 1 Gb and 10 Gb SFP modules
To initiate a Return MaterialAuthorization (RMA) go to http://www.cisco.com/web/ordering/cs_
info/or3/o32/Return_a_Product/WebReturns/product_Online_web_returns.html.
Related documents
n Cisco Expressway Administrator Guide - describes how to maintain and operate the Cisco Expressway
software.
n Cisco Expressway Cluster Creation and Maintenance Deployment Guide - describes how to create and
maintain a cluster of Cisco Expressways.
Training
Training is available online and at our training locations. For more information on all the training we provide
and where our training offices are located, visit www.cisco.com/go/telepresencetraining
Glossary
A glossary of TelePresence terms is available at: https://tp-tools-web01.cisco.com/start/glossary/
Cisco Expressway CE1000 Appliance Installation Guide ( 8.5) Page 4 of 16

Preparing to install
Preparing to install
Environmental and power specifications
To view environmental and power specifications for the appliance server see
http://www.cisco.com/en/US/docs/unified_computing/ucs/c/hw/C220/install/spec.html.
Unpacking the unit and preparing the installation
See http://www.cisco.com/en/US/docs/unified_computing/ucs/c/hw/C220/install/install.html for information
on:
n Unpacking and inspecting the server
Note that the CE1000 is shipped with 2 x 10 Gb fiber SFPs and 2 x 1 Gb copper SFPs.
n Installation guidelines
n Rack requirements
n Equipment requirements
n Slide rail adjustment range
Locating serial numbers
The Cisco Expressway appliance displays two serial numbers:
n UCSserial number:
l has the format FCHxxxxxxxx
l is displayed on the physical hardware and in the CIMCweb interface
n Application/Software serial number:
l has the format 52XNNNNN, where X is a letter and N are numbers
l is displayed in the Cisco Expressway web interface, console and SSH session
l must be supplied to obtain release and option keys
Cisco Expressway CE1000 Appliance Installation Guide ( 8.5) Page 5 of 16