Cisco Expressway CE1000 Appliance Installation Manual

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Cisco Expressway

CE1000 Appliance

Installation Guide

X8.2 or later

December 2014

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Contents

Introduction 3

About this document 3 About the Cisco Expressway appliance 3 Related documents 4 Training 4 Glossary 4

Preparing to install 5

Environmental and power specifications 5 Unpacking the unit and preparing the installation 5 Locating serial numbers 5

Installing 6

Installing the unit in a rack 6 Inserting the SFPs 6 Connecting and powering on the unit 6

Configuring 7

Connecting to the Cisco Expressway 7

Connecting via the serial port 8

Connecting via the KVM port 9 Configuring the Cisco Expressway 9 Using the web interface 10 Using the Command Line Interface (CLI) 10 Changing the admin account password 10 Changing the root account password 11 Changing other system settings 11 Checking for updates and upgrading 11

Troubleshooting 12

Locating LEDs and components 12 Specific issues 13

Document revision history 14

Notices 15

Technical support 15 Accessibility notice 15

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Introduction

About this document

This document describes how to install a Cisco Expressway CE1000 appliance into your video network. It contains information on:

n Preparing the installation

n Installing the hardware

n Performing initial configuration

n Troubleshooting the installation

The Cisco Expressway appliance is based on the UCSC220 M3L. For more detailed information on installing this appliance see Cisco UCS C220 Server Installation and Service Guide.

About the Cisco Expressway appliance

The Cisco Expressway appliance described in this document is a CE1000, which is based on a UCSC220 M3L.

The appliance supports Cisco Expressway version X8.1.1 or later.

Note: you must install the 10 Gb fiber SFPs to take advantage of the unit's performance and scalability capabilities, otherwise it will not support more than 150 traversal calls. This is the case even if the option key for additional traversal calls has been installed.

The following table lists the components for the appliance:

Item Part Quantity

Chassis UCSC-C220-M3L 1

Processor UCS-CPU-E5-2643 (3.30 GHz / 4 Core - Hyper threaded) 2

RAM UCS-MR-1X082RY-A(8 GB) 4

Hard Disk UCS-HDD1TI2F212 (1TB NL SAS Disk LFF) 2

RAID Card UCS-RAID9271-8I (Generation 3 RAID card)

Note: the appliance is configured with RAID1 (mirror)

NIC N2XX-AIPCI01 (Intel X520 Dual Port 1/10 Gb SFP+ Adapter) 1

EXP-10GSFP-SR= (10 Gb SRFiber SFP) 2

EXP-1GSFP-T= (1 Gb Copper SFP) 2

PSU UCSC-PSU-650 W & Power cable 2

TPM UCSX-TPM1-001 (Trusted Platform Module) 1

Miscellaneous UCSC-BBLKD-L(HDD filler panel) 2

UCSC-HS-C220M3 (Heat Sink) 2

UCSC-RAIL1 (Rail Kit) 1

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Introduction

The following components are field replaceable:

n Hard disks

n PSUs

n 1 Gb and 10 Gb SFP modules

To initiate a Return MaterialAuthorization (RMA) go to http://www.cisco.com/web/ordering/cs_

info/or3/o32/Return_a_Product/WebReturns/product_Online_web_returns.html.

Related documents

n Cisco Expressway Administrator Guide - describes how to maintain and operate the Cisco Expressway

software.

n Cisco Expressway Cluster Creation and Maintenance Deployment Guide - describes how to create and

maintain a cluster of Cisco Expressways.

Training

Training is available online and at our training locations. For more information on all the training we provide and where our training offices are located, visit www.cisco.com/go/telepresencetraining

Glossary

A glossary of TelePresence terms is available at: https://tp-tools-web01.cisco.com/start/glossary/

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Preparing to install

Environmental and power specifications

To view environmental and power specifications for the appliance server see

http://www.cisco.com/en/US/docs/unified_computing/ucs/c/hw/C220/install/spec.html.

Unpacking the unit and preparing the installation

See http://www.cisco.com/en/US/docs/unified_computing/ucs/c/hw/C220/install/install.html for information on:

n Unpacking and inspecting the server

Note that the CE1000 is shipped with 2 x 10 Gb fiber SFPs and 2 x 1 Gb copper SFPs.

n Installation guidelines

n Rack requirements

n Equipment requirements

n Slide rail adjustment range

Locating serial numbers

The Cisco Expressway appliance displays two serial numbers:

n UCSserial number:

l has the format FCHxxxxxxxx l is displayed on the physical hardware and in the CIMCweb interface

n Application/Software serial number:

l has the format 52XNNNNN, where X is a letter and N are numbers l is displayed in the Cisco Expressway web interface, console and SSH session l must be supplied to obtain release and option keys

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Installing

Installing the unit in a rack

See http://www.cisco.com/en/US/docs/unified_computing/ucs/c/hw/C220/install/install.html#wp1341126 for information on how to install the unit in a rack.

Inserting the SFPs

The CE1000 unit is shipped with two 10 Gb fiber small form-factor pluggable (SFP) transceivers and two 1 Gb copper SFPs. When inserting the SFPs into the unit, note that you cannot mix the type of SFP. Either insert two 10 Gb fiber SFPs or two 1 Gb copper SFPs.

The SFPs do not auto-negotiate the speed, therefore ensure that the SFPs are connected to a switch at the correct speed (1 Gb if connecting to the copper SFPs or 10 Gb if connecting to the fiber SFPs)

Connecting and powering on the unit

Attach a power cord to each power supply in your server, and then attach the power cord to a grounded AC power outlet. See http://www.cisco.com/en/US/docs/unified_

computing/ucs/c/hw/C220/install/spec.html#wp1070378 for power specifications.

The power button of the unit is located in the top left-hand corner of the front panel.

If this is the first time that the power switch has been turned on after connecting the power cable, the system will perform a Self Test and the unit will automatically restart.This is expected behavior. The system will be operational after it has booted up a second time. The first boot will take approximately 2 minutes.

To verify the power status look at the Power Status LED (see Figure 3: Front view of the Cisco Expressway

unit. [p.12]):

n Off—There is no AC power present in the server.

n Amber—The server is in standby power mode. Power is supplied only to the CIMC and some motherboard

functions.

n Green—The server is in main power mode. Power is supplied to all server components.

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Configuring

Before you can use the Cisco Expressway, you must configure its IPv4 and/or IPv6 address, subnet mask and default gateway. Consult your network administrator for information on which addresses to use. Note that the Cisco Expressway must use a static IP address.

This section describes how to connect to the Cisco Expressway and perform the initial configuration.

Connecting to the Cisco Expressway

Note: an additional IPaddress is required if the CIMC(Cisco Integrated Management Controller) tool is used. It can be a static IP address or assigned via DHCP.

This initial configuration can be done:

n by connecting from a PC to the Cisco Expressway using a serial cable (see Connecting via the serial port

[p.8] followed by Configuring the Cisco Expressway [p.9]).

n by connecting a monitor and keyboard directly into the unit (see Connecting via the KVM port [p.9] followed

by Configuring the Cisco Expressway [p.9]).

n if your network is set up to allow it, by connecting using a web browser to the default IP address of

192.168.0.100 (see Using the web interface [p.10]).

Figure 1: Rear panel showing ports.

The rear panel ports are:

1 VGAport

2 Serial port

3 Dedicated management port (can be used for CIMCin the

future)

4 LAN 1 (left-hand SFPport)

5 LAN 2 (right-hand SFPport)

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Configuring

6 LAN3 (not currently used)

7 LAN4 (not currently used)

8 USB port

9 USBport

Figure 2: Front panel showing KVM connector.

The front panel port is:

1 KVMconnector

Connecting via the serial port

To connect to the Cisco Expressway via the serial port:

1. Connect the Ethernet LAN cable from the LAN 1 port on the rear of the unit to your network. The LAN 1 port is the left-hand port of the dual port adapter on the rear panel of the unit (shown in Figure 1:

Rear panel showing ports. [p.7]).

2. Connect a serial cable from the serial port on the rear of the unit to the serial port on a PC (see Figure 1:

Rear panel showing ports. [p.7]).

The serial cable used must be a cross-over cable. The pin assignment for the serial cable is:

Male RJ45 pin Female DB9 pin

1 8

2 6

3 TXD 2

4 GND 5

5 GND 5

6 RXD 3

7 4

8 7

Note:if there is no DB9 port on your PC, a DB9 to USBserial port adapter is required.

3. Start a terminal emulator program (for example PuTTY) on the PC and configure it to use the PC’s serial port as follows:

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Configuring

l baud rate: 115200 bits per second l data bits: 8 l parity: none l stop bits: 1

l flow control (hardware and software): none

Note: do not leave a terminal emulator session open after it is no longer in use. An open session may cause issues during a system restart.

Connecting via the KVM port

1. Connect the Ethernet LAN cable from the LAN 1 port on the rear of the unit to your network. The LAN 1 port is the left-hand port of the dual port adapter (shown in Figure 1: Rear panel showing ports.

[p.7]).

2. Either:

l connect a USB keyboard and VGA monitor via a KVMadaptor to the KVM connector on the front panel

(see Figure 2: Front panel showing KVM connector. [p.8]), or

l connect a USBkeyboard to the USBport and a VGA monitor to the VGAport on the rear panel (see

Configuring [p.7]).

Configuring the Cisco Expressway

When you have connected to the Cisco Expressway and powered up the system, perform the following steps for the initial configuration:

1. If the system has just booted up, the terminal emulator program on the PC will display the Cisco Expressway’s startup information. After approximately four minutes you will get the login prompt. If the Cisco Expressway was already on when you connected the serial cable, press Enter to get the login prompt. The login prompt is

cisco login:

2. Enter the username admin and press Enter. You will get the password prompt:

Password:

3. Enter the default password of TANDBERG and press Enter. You will get the install wizard prompt:

Run install wizard [n]:

4. Type y and press Enter.

5. Follow the prompts given by the install wizard to specify the following:

l the password you want to use for your admin account

Note: for security reasons you are advised to change the password from the default of TANDBERG.

l whether you want to use IPv4, IPv6 or Both l the LAN 1 IP address of the Cisco Expressway l the LAN 1 IPv4 subnet mask of the Cisco Expressway (if you have selected IPv4) l the IP default gateway of the Cisco Expressway l the Ethernet speed

Note: use the default value of Auto, but ensure that the SFP is connected to a switch at the correct speed (1 Gb if connecting to the copper SFPs or 10 Gb if connecting to the fiber SFPs).

l whether you want to use SSH to administer the Cisco Expressway

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Configuring

6. After the wizard is finished the following message will appear:

Setting other settings...OK. The system must be restarted for new settings to take effect..

And you will get a restart prompt:

Restart Now?

Type y and press Enter.

7. After it has rebooted, the Cisco Expressway is ready to use. You can access the Cisco Expressway's web interface via the IP address assigned to the LAN 1 Ethernet port. Note: for security reasons you are advised to change the password for the default admin account (if you have not already done so) and the root account from the default of TANDBERG.

Using the web interface

To use the web interface:

1. Open a browser window and in the address line type either:

l the IP address of the Cisco Expressway l the FQDN of the Cisco Expressway

The Login page will appear.

2. Select Administrator Login.

3. Enter a valid administrator username and password and select Login. You will be presented with the Overview page.

See the online help or CiscoExpressway Administrator Guide for information on the configuration options available for each page of the Cisco Expressway web interface.

Using the Command Line Interface (CLI)

The command line interface is available over SSH and through the serial port by default.

To use the command line interface:

1. Start an SSH session.

2. Enter the IP address or FQDN of the Cisco Expressway.

3. Login with a username of admin and your system password. You will see a welcome message.

For a full list of CLIcommands available on the Cisco Expressway, see Cisco Expressway Administrator Guide.

Changing the admin account password

To change the password for the admin account using the web interface:

1. Go to Users > Administrator accounts. You are taken to the Administrator accounts page.

2. Click on View/Edit for the admin name.

3. In the Password and Confirm password fields, enter the new password, and click Save. The Password strength box will indicate how secure your chosen password is.

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Configuring

To change the password for the admin account using the CLI:

Type xConfiguration SystemUnit Password

Note: you cannot set a blank password for the admin user or any other administrator account, or the root account.

Changing the root account password

To change the password for the root account:

1. Using a serial connection, log in as root using the existing password.

2. Type the command passwd. You will be asked for the new password.

3. Enter the new password and when prompted, retype the password.

4. Type exit to log out of the root account.

Changing other system settings

You are also required to configure the following:

n The system name of the Cisco Expressway. This is used by the Cisco TelePresence Management Suite

(Cisco TMS) to identify the system. This can be set from the System administration page (System

>Administration) on the web interface.

n Automatic discovery. If you have multiple Cisco Expressways in the same network you may want to

disable automatic discovery on some of them. This can be set from the H.323 page on the web interface (Configuration > Protocols>H.323).

n The DNS server address(es), if URI dialing or Fully Qualified Domain Names (FQDNs) are to be used. This

can be set from the DNS page on the web interface (System > DNS).

See the online help or Cisco Expressway Administrator Guide for more information on these configuration options.

Checking for updates and upgrading

To check whether your Cisco Expressway has the latest software installed go to

http://software.cisco.com/download/navigator.html and navigate to the Cisco Expressway.

See Cisco Expressway Administrator Guide for information on how to upgrade.

Note: you must not downgrade to a software version lower than X8.1.1.

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Troubleshooting

Locating LEDs and components

Front view

Below is an illustration of the unit's front view and a list of the LEDs and components available.

Figure 3: Front view of the Cisco Expressway unit.

1 Power button/power status LED

2 Identification button/LED

3 System status LED

4 Fan status LED

5 Temperature status LED

6 Power supply status LED

7 Network link activity LED

8 Asset tag (serial number)

9 KVMconnector (for USB/VGA connection)

10 HDdrive activity/fault LED

Rear view

Below is an illustration of the unit's rear view and a list of the LEDs and components available.

Figure 4: Rear view of the Cisco Expressway unit.

1 Power supplies (two for CE1000)

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Troubleshooting

2 Slot 2: used for RAIDcard

3 Slot 1: used for dual 1/10Gb network adapter (LAN1 and

LAN2)

4 VGA video connector

5 Serial port (RJ-45 connector)

6 10/100/1000 Ethernet dedicated management port (used for

CIMC)

7 Dual 1-Gb Ethernet ports (not currently in use)

8 USB ports

9 Rear Identification button/LED

Definitions of LEDstates

For the definitions of LEDstates see http://www.cisco.com/en/US/docs/unified_

computing/ucs/c/hw/C220/install/replace.html#wp1167104.

Specific issues

Active Options only indicates ‘150 traversal calls’ for Large deployments

To utilize the Large scale capabilities (500 traversal calls) of the Cisco Expressway, the CE1000 unit must have an active 10Gb network connection.

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Document revision history

The following table summarizes the changes that have been applied to this document:

Date Description

December 2014 Updated for X8.5.

June 2014 Updated for X8.2.

April 2014 Initial release.

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Notices

Technical support

If you cannot find the answer you need in the documentation, check the web site at

http://www.cisco.com/cisco/web/support/index.html where you will be able to:

n Make sure that you are running the most up-to-date software.

n Get help from the Cisco Technical Support team.

Make sure you have the following information ready before raising a case:

n Identifying information for your product, such as model number, firmware version, and software version

(where applicable).

n Your contact email address or telephone number.

n A full description of the problem.

To view a list of Cisco TelePresence products that are no longer being sold and might not be supported, visit:

http://www.cisco.com/en/US/products/prod_end_of_life.html and scroll down to the TelePresence section.

Accessibility notice

Cisco is committed to designing and delivering accessible products and technologies.

The Voluntary Product Accessibility Template (VPAT) for Cisco Expressway is available here:

http://www.cisco.com/web/about/responsibility/accessibility/legal_regulatory/vpats.html#telepresence

You can find more information about accessibility here:

www.cisco.com/web/about/responsibility/accessibility/index.html

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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

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Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

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