Cisco Explorer 4700 User Manual
User Guide
Cisco Explorer 4700 Family
High-De nition Cable Set-Tops
with Multi-Stream CableCARD
Interface
4742HDC
Notice to Installers
The servicing instructions in this notice are for use by quali ed service personnel only. To reduce the risk of electric
shock, do not perform any servicing other than that contained in the operating instructions, unless you are quali ed
to do so.
Note to System Installer
For this apparatus, the coaxial cable shield/screen shall be
grounded as close as practical to the point of entry of the cable
into the building.For products sold in the US and Canada, this
reminder is provided to call the system installer's attention to
Article 820-93 and Article 820-100 of the NEC (or Canadian
Electrical Code Part 1), which provides guidelines for proper
grounding of the coaxial cable shield.
This symbol is intended to alert you that uninsulated voltage
within this product may have sufficient magnitude to cause
electric shock.Therefore, it is dangerous to make any kind of
contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne qu’un contact
avec une pièce interne de ce produit, sous tension et non isolée,
pourrait être suffisant pour provoquer un choc électrique. Il est
donc dangereux d’être en contact avec toute pièce interne de
ce produit.
CAUTION: To reduce the risk of electric shock, do not remove cover
(or back). No user-serviceable parts inside. Refer servicing to
qualified service personnel.
TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.
This symbol is intended to alert you of the presence of important
operating and maintenance (servicing) instructions in the literature
accompanying this product.
Ce symbole a pour but de vous avertir qu’une documentation
importante sur le fonctionnement et l’entretien accompagne ce produit.
WARNING
20080814_Installer820
ii
Contents
IMPORTANT SAFETY INSTRUCTIONS.......................................................................................iv
Welcome ................................................................................................................................... 1
Safety First ................................................................................................................................ 1
Identify Your Set-Top ................................................................................................................ 1
What’s in the Carton? ............................................................................................................... 2
Additional Equipment You Might Need ...................................................................................... 2
Front Panel ................................................................................................................................ 3
Back Panel ................................................................................................................................ 4
Connecting the Set-Top ............................................................................................................ 5
Connections for an HDTV .......................................................................................................... 6
Connections for a Standard-De nition TV ................................................................................ 7
View Television Programming ................................................................................................... 8
Troubleshooting ........................................................................................................................ 9
Frequently Asked Questions ................................................................................................... 10
Picture Formats ....................................................................................................................... 11
Connecting to an HDTV with an HDMI Connector ................................................................... 12
Connecting to an HDTV with a DVI Connector ........................................................................ 13
Connecting to an HDTV with Component Input (YPbPr) ......................................................... 14
Connecting to a Home Theater System with Component Input (YPbPr) ................................. 15
Connecting to an HDTV with a 1394 Connector ..................................................................... 16
Connecting the Set-Top in HD Mode to an SDTV with Component Input (YPbPr) .................. 17
Index ....................................................................................................................................... 18
Compliance Information .......................................................................................................... 20
iii
IMPORTANT SAFETY INSTRUCTIONS
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install
inaccordance with the manufacturer’s instructions.
8) Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus
(including ampli ers) that produce heat.
9) Do not defeat the safety purpose of the polarized
or grounding-type plug. A polarized plug has two
blades with one wider than the other. A groundingtype plug has two blades and a third grounding
prong. The wide blade or the third prong are
provided for your safety. If the provided plug does
not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
10) Protect the power cord from being walked on or
pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
11) Only use attachments/accessories speci ed by the
manufacturer.
12) Use only with the cart, stand, tripod, bracket,
or table speci ed by manufacturer, or sold
with the apparatus. When a cart is used,
use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or
when unused for long periods of time.
14) Refer all servicing to quali ed service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as a power-supply cord
or plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, does not operate
normally, or has been dropped.
Power Source Warning
A label on this product indicates the correct power source
for this product. Operate this product only from an electrical
outlet with the voltage and frequency indicated on the product
label. If you are uncertain of the type of power supply to your
home or business, consult your service provider or your local
power company.
The AC inlet on the unit must remain accessible and operable
at all times.
Outdoor Grounding System
If this product connects to an outdoor antenna or cable
system, be sure the antenna or cable system is grounded
(earthed). This provides some protection against voltage
surges and built-up static charges.
Article 810 of the National Electric Code (NEC) ANSI/NFPA
No. 70-1990, provides the following information:
• Grounding of the mast and supporting structure
• Grounding the lead-in wire to an antenna discharge unit
• Size of the grounding conductors
• Location of the antenna-discharge unit
• Connection to grounding electrodes
• Requirements for the grounding electrodes (see the
following antenna grounding diagram as recommended by
NEC ANSI/NFPA 70)
WARNING: Avoid electric shock and re hazard!
Do not locate an outside antenna system in the vicinity
of overhead power lines or power circuits. Touching
power lines or circuits might be fatal.
Antenna Lead In Wire
Ground Clamps
Electric Service
Equipment
NEC = National Electrical Code 1990
National Fire Protection Association
TO CATV INSTALLER
This reminder is provided to call the CATV system installer’s attention
to Article 820-40 of the National Electrical Code (NEC) that provides
guidelines for proper grounding, and in particular, specifies that the
cable ground shall be connected to the grounding system of the
building, as close to the point of entry as practical.
Antenna Discharge
Unit
(NEC Section 810-21)
Grounding
Conductors
(NEC Section 810-20)
Ground Clamps
Power Service
Grounding
Electrode System
(NEC Art 250, Part H)
Protect the Product from Lightning
In addition to disconnecting the AC power from the wall outlet,
disconnect the signal inputs.
T15361
Ground the Product
WARNING: Avoid electric shock and re hazard!
If this product connects to coaxial cable wiring,
be sure the cable system is grounded (earthed).
Grounding provides some protection against voltage
surges and built-up static charges.
iv
Verify the Power Source from the On/O
Power Light
When the on/o power light is not illuminated, the apparatus may
still be connected to the power source. The light may go out
when the apparatus is turned o , regardless of whether it is
still plugged into an AC power source.
IMPORTANT SAFETY INSTRUCTIONS, continued
Eliminate AC Power/Mains Overloads
WARNING: Avoid electric shock and re hazard!
Do not overload AC power/mains, outlets, extension
cords, or integral convenience receptacles. For
products that require battery power or other power
sources to operate them, refer to the operating
instructions for those products.
Handling Disposable Batteries
This product may contain disposable batteries. Heed the
following warning and follow the Battery Safety and Battery
Disposal instructions below.
WARNING: There is danger of explosion if the
battery is mishandled or incorrectly replaced. Replace
only with the same type of battery. Do not disassemble
it or attempt to recharge it outside the system. Do not
crush, puncture, dispose of in re, short the external
contacts, or expose to water or other liquids. Dispose
of the battery in accordance with local regulations and
instructions from your service provider.
Battery Safety
• Insert batteries correctly. There may be a risk of explosion if
the batteries are incorrectly inserted.
• Do not attempt to recharge ‘disposable’ or ‘non-reusable’
batteries.
• Please follow instructions provided for charging
‘rechargeable’ batteries.
• Replace batteries with the same or equivalent type that we
recommend.
• Do not expose batteries to excessive heat (such as sunlight
or re).
• Do not expose batteries to temperatures above 100°C (212°F).
Battery Disposal
• The batteries may contain substances that could be harmful
to the environment.
• Recycle or dispose of batteries in accordance with the
battery manufacturer’s instructions and local/national
disposal and recycling regulations.
• The batteries may contain perchlorate, a known hazardous
substance, so special handling and disposal of this product might
be necessary. For more information about perchlorate and best
management practices for perchlorate-containing substance,
see www.dtsc.ca.gov/hazardouswaste/perchlorate
• Do not place this apparatus on an unstable surface.
• Do not install this apparatus in an enclosure, such as a
bookcase or rack, unless the installation provides proper
ventilation.
• Do not place entertainment devices (such as VCRs or
DVDs), lamps, books, vases with liquids, or other objects on
top of this product.
• Do not block ventilation openings.
Operating Environment
The set-top is designed for operation indoors with a
temperature range from 32° to 104° F (0° to 40°C). Each
set-top should have adequate spacing on all sides so that the
cooling air vents on the chassis are not blocked.
Protect from Exposure to Moisture
and Foreign Objects
WARNING: Avoid electric shock and re hazard!
Do not expose this product to dripping or splashing
liquids, rain, or moisture. Objects lled with liquids,
such as vases, should not be placed on this apparatus.
WARNING: Avoid electric shock and re hazard!
Unplug this product before cleaning. Do not use a
liquid cleaner or an aerosol cleaner. Do not use a
magnetic/static cleaning device (dust remover) to
clean this product.
WARNING: Avoid electric shock and re hazard!
Never push objects through the openings in this
product. Foreign objects can cause electrical shorts
that can result in electric shock or re.
Service Warnings
WARNING: Avoid electric shock! Do not open
the cover of this product. Opening or removing the
cover may expose you to dangerous voltages. If
you open the cover, your warranty will be void. This
product contains no user-serviceable parts.
Check Product Safety
Upon completion of any service or repairs to this product, the
service technician must perform safety checks to determine that
this product is in proper operating condition.
Provide Ventilation and Select a Location
• Remove all packaging material before applying power to the
product.
• Do not place this apparatus on a bed, sofa, rug, or similar
surface.
vi
Protect the Product When Moving It
Always disconnect the power source when moving the
apparatus or connecting or disconnecting cables.
20110316_Cable_Safety
v
Welcome
The Cisco® Explorer® 4700 Family High-De nition Cable Set-Tops with Multi-Stream CableCARD™ (M-Card™) Interface
provide high-de nition (HD) capability and broadband digital video services. On the MoCA
connection enables an IP LAN connection over coaxial cable, which minimizes the need for new wiring in the home.
Follow the instructions in this guide to install the set-top, to become familiar with the buttons on the front panel, and
to access your cable services. Then, enjoy the features of the set-top and change the way you watch TV.
Important: If the M-Card module is removed, the set-top will not operate correctly.
The consumer support website provides news and information about this product. For more information, please refer
to http://www.cisco.com/web/consumer/support/index.html
™
enabled 4742HDC, the MoCA
Safety First
Before using the set-top, read the Important Safety Instructions section of this guide.
Identify Your Set-Top
If the set-top requires troubleshooting in the future, your service provider may ask for the serial numbers of the
set-top and M-Card module.
The set-top serial number label is on the back panel of the set-top; the serial number begins with “STB SN” and is
located in the upper left corner of the bar code.
The M-Card serial number label is on the M-Card module slot cover; the serial number begins with “M-CARD SN”
and is located in the upper left corner of the bar code.
Use this space to record the set-top serial number: _______________________________________________
Use this space to record the M-Card module serial number: ________________________________________
Set-Top
Serial
Number
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
M-Card
Module
Serial
Number
M-CARD SN: PKCPTMFDV
M-CARD MAC: 001BD746C7CB
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2
What’s In The Carton?
The set-top carton contains the following items:
Additional Equipment You Might Need
You might need some of the cables and adapters shown below for connecting the set-top to your home entertainment
devices. See the connection information in the Connection Diagrams section for more information.
Check with your service provider for information about acquiring cables or adapters, or you can purchase cables or
adapters at your local electronics supplier.
Component Video
Cables (YPbPr)
Audio Left/Right
Cable
• Power Cord
HDMI
Adapter
RGB
Adapter
Optical
Digital
Audio
Cable
IEEE 1394
4-Pin to
4-Pin Cable
• HDC High-De nition Set-Top with M-Card
RF Coaxial
Cable
Coaxial Digital
Audio Cable
S-Video
Cable
• HDMI Cable
HDMI-to-DVI
Cable
IR Extender
Cable
Composite
A/V Cables
RGB Adapter
Cable
(RCA to RCA)
RGB Adapter
Cable
(RCA to VGA)
RGB Adapter
Cable
(RCA to BNC)
• Quick Reference
Guide
Cisco Explorer 4700 Family High-De nition Set-Tops
with Multi-Stream
CableCARD Interface
Quick Reference Guide
4742HDC
4742HDC
3
Front Panel
1 Power Turns the set-top on and o
2 IR Sensor Receives the infrared signal from the remote control
3 Display Displays the selected channel number and time of day. The display shows the following:
• Record (
) • AUTO • 1080i / 1080P • MoCA Link ( )
• Power (
) • Message ( ) • 720i / 720P Illuminates when this set-top
• 5.1 • HDTV • 480i / 480P is connected to another
MoCA device
4 USB Port Connects to external equipment, such as a keyboard or mouse (reserved for future use)
Note: This illustration may vary from the actual product.
T15495
4742HDC
1 42 3
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