Page 1
User Guide
Cisco Explorer 4700 Family
High-De nition Cable Set-Tops
with Multi-Stream CableCARD
Interface
4742HDC
Page 2
Notice to Installers
The servicing instructions in this notice are for use by quali ed service personnel only. To reduce the risk of electric
shock, do not perform any servicing other than that contained in the operating instructions, unless you are quali ed
to do so.
Note to System Installer
For this apparatus, the coaxial cable shield/screen shall be
grounded as close as practical to the point of entry of the cable
into the building.For products sold in the US and Canada, this
reminder is provided to call the system installer's attention to
Article 820-93 and Article 820-100 of the NEC (or Canadian
Electrical Code Part 1), which provides guidelines for proper
grounding of the coaxial cable shield.
This symbol is intended to alert you that uninsulated voltage
within this product may have sufficient magnitude to cause
electric shock.Therefore, it is dangerous to make any kind of
contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne qu’un contact
avec une pièce interne de ce produit, sous tension et non isolée,
pourrait être suffisant pour provoquer un choc électrique. Il est
donc dangereux d’être en contact avec toute pièce interne de
ce produit.
CAUTION: To reduce the risk of electric shock, do not remove cover
(or back). No user-serviceable parts inside. Refer servicing to
qualified service personnel.
TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.
This symbol is intended to alert you of the presence of important
operating and maintenance (servicing) instructions in the literature
accompanying this product.
Ce symbole a pour but de vous avertir qu’une documentation
importante sur le fonctionnement et l’entretien accompagne ce produit.
WARNING
20080814_Installer820
ii
Page 3
Contents
IMPORTANT SAFETY INSTRUCTIONS.......................................................................................iv
Welcome ................................................................................................................................... 1
Safety First ................................................................................................................................ 1
Identify Your Set-Top ................................................................................................................ 1
What’s in the Carton? ............................................................................................................... 2
Additional Equipment You Might Need ...................................................................................... 2
Front Panel ................................................................................................................................ 3
Back Panel ................................................................................................................................ 4
Connecting the Set-Top ............................................................................................................ 5
Connections for an HDTV .......................................................................................................... 6
Connections for a Standard-De nition TV ................................................................................ 7
View Television Programming ................................................................................................... 8
Troubleshooting ........................................................................................................................ 9
Frequently Asked Questions ................................................................................................... 10
Picture Formats ....................................................................................................................... 11
Connecting to an HDTV with an HDMI Connector ................................................................... 12
Connecting to an HDTV with a DVI Connector ........................................................................ 13
Connecting to an HDTV with Component Input (YPbPr) ......................................................... 14
Connecting to a Home Theater System with Component Input (YPbPr) ................................. 15
Connecting to an HDTV with a 1394 Connector ..................................................................... 16
Connecting the Set-Top in HD Mode to an SDTV with Component Input (YPbPr) .................. 17
Index ....................................................................................................................................... 18
Compliance Information .......................................................................................................... 20
iii
Page 4
IMPORTANT SAFETY INSTRUCTIONS
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install
inaccordance with the manufacturer’s instructions.
8) Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus
(including ampli ers) that produce heat.
9) Do not defeat the safety purpose of the polarized
or grounding-type plug. A polarized plug has two
blades with one wider than the other. A groundingtype plug has two blades and a third grounding
prong. The wide blade or the third prong are
provided for your safety. If the provided plug does
not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
10) Protect the power cord from being walked on or
pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
11) Only use attachments/accessories speci ed by the
manufacturer.
12) Use only with the cart, stand, tripod, bracket,
or table speci ed by manufacturer, or sold
with the apparatus. When a cart is used,
use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or
when unused for long periods of time.
14) Refer all servicing to quali ed service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as a power-supply cord
or plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, does not operate
normally, or has been dropped.
Power Source Warning
A label on this product indicates the correct power source
for this product. Operate this product only from an electrical
outlet with the voltage and frequency indicated on the product
label. If you are uncertain of the type of power supply to your
home or business, consult your service provider or your local
power company.
The AC inlet on the unit must remain accessible and operable
at all times.
Outdoor Grounding System
If this product connects to an outdoor antenna or cable
system, be sure the antenna or cable system is grounded
(earthed). This provides some protection against voltage
surges and built-up static charges.
Article 810 of the National Electric Code (NEC) ANSI/NFPA
No. 70-1990, provides the following information:
• Grounding of the mast and supporting structure
• Grounding the lead-in wire to an antenna discharge unit
• Size of the grounding conductors
• Location of the antenna-discharge unit
• Connection to grounding electrodes
• Requirements for the grounding electrodes (see the
following antenna grounding diagram as recommended by
NEC ANSI/NFPA 70)
WARNING: Avoid electric shock and re hazard!
Do not locate an outside antenna system in the vicinity
of overhead power lines or power circuits. Touching
power lines or circuits might be fatal.
Antenna Lead In Wire
Ground Clamps
Electric Service
Equipment
NEC = National Electrical Code 1990
National Fire Protection Association
TO CATV INSTALLER
This reminder is provided to call the CATV system installer’s attention
to Article 820-40 of the National Electrical Code (NEC) that provides
guidelines for proper grounding, and in particular, specifies that the
cable ground shall be connected to the grounding system of the
building, as close to the point of entry as practical.
Antenna Discharge
Unit
(NEC Section 810-21)
Grounding
Conductors
(NEC Section 810-20)
Ground Clamps
Power Service
Grounding
Electrode System
(NEC Art 250, Part H)
Protect the Product from Lightning
In addition to disconnecting the AC power from the wall outlet,
disconnect the signal inputs.
T15361
Ground the Product
WARNING: Avoid electric shock and re hazard!
If this product connects to coaxial cable wiring,
be sure the cable system is grounded (earthed).
Grounding provides some protection against voltage
surges and built-up static charges.
iv
Verify the Power Source from the On/O
Power Light
When the on/o power light is not illuminated, the apparatus may
still be connected to the power source. The light may go out
when the apparatus is turned o , regardless of whether it is
still plugged into an AC power source.
Page 5
IMPORTANT SAFETY INSTRUCTIONS, continued
Eliminate AC Power/Mains Overloads
WARNING: Avoid electric shock and re hazard!
Do not overload AC power/mains, outlets, extension
cords, or integral convenience receptacles. For
products that require battery power or other power
sources to operate them, refer to the operating
instructions for those products.
Handling Disposable Batteries
This product may contain disposable batteries. Heed the
following warning and follow the Battery Safety and Battery
Disposal instructions below.
WARNING: There is danger of explosion if the
battery is mishandled or incorrectly replaced. Replace
only with the same type of battery. Do not disassemble
it or attempt to recharge it outside the system. Do not
crush, puncture, dispose of in re, short the external
contacts, or expose to water or other liquids. Dispose
of the battery in accordance with local regulations and
instructions from your service provider.
Battery Safety
• Insert batteries correctly. There may be a risk of explosion if
the batteries are incorrectly inserted.
• Do not attempt to recharge ‘disposable’ or ‘non-reusable’
batteries.
• Please follow instructions provided for charging
‘rechargeable’ batteries.
• Replace batteries with the same or equivalent type that we
recommend.
• Do not expose batteries to excessive heat (such as sunlight
or re).
• Do not expose batteries to temperatures above 100°C (212°F).
Battery Disposal
• The batteries may contain substances that could be harmful
to the environment.
• Recycle or dispose of batteries in accordance with the
battery manufacturer’s instructions and local/national
disposal and recycling regulations.
• The batteries may contain perchlorate, a known hazardous
substance, so special handling and disposal of this product might
be necessary. For more information about perchlorate and best
management practices for perchlorate-containing substance,
see www.dtsc.ca.gov/hazardouswaste/perchlorate
• Do not place this apparatus on an unstable surface.
• Do not install this apparatus in an enclosure, such as a
bookcase or rack, unless the installation provides proper
ventilation.
• Do not place entertainment devices (such as VCRs or
DVDs), lamps, books, vases with liquids, or other objects on
top of this product.
• Do not block ventilation openings.
Operating Environment
The set-top is designed for operation indoors with a
temperature range from 32° to 104° F (0° to 40°C). Each
set-top should have adequate spacing on all sides so that the
cooling air vents on the chassis are not blocked.
Protect from Exposure to Moisture
and Foreign Objects
WARNING: Avoid electric shock and re hazard!
Do not expose this product to dripping or splashing
liquids, rain, or moisture. Objects lled with liquids,
such as vases, should not be placed on this apparatus.
WARNING: Avoid electric shock and re hazard!
Unplug this product before cleaning. Do not use a
liquid cleaner or an aerosol cleaner. Do not use a
magnetic/static cleaning device (dust remover) to
clean this product.
WARNING: Avoid electric shock and re hazard!
Never push objects through the openings in this
product. Foreign objects can cause electrical shorts
that can result in electric shock or re.
Service Warnings
WARNING: Avoid electric shock! Do not open
the cover of this product. Opening or removing the
cover may expose you to dangerous voltages. If
you open the cover, your warranty will be void. This
product contains no user-serviceable parts.
Check Product Safety
Upon completion of any service or repairs to this product, the
service technician must perform safety checks to determine that
this product is in proper operating condition.
Provide Ventilation and Select a Location
• Remove all packaging material before applying power to the
product.
• Do not place this apparatus on a bed, sofa, rug, or similar
surface.
vi
Protect the Product When Moving It
Always disconnect the power source when moving the
apparatus or connecting or disconnecting cables.
20110316_Cable_Safety
v
Page 6
Page 7
Welcome
The Cisco® Explorer® 4700 Family High-De nition Cable Set-Tops with Multi-Stream CableCARD™ (M-Card™) Interface
provide high-de nition (HD) capability and broadband digital video services. On the MoCA
connection enables an IP LAN connection over coaxial cable, which minimizes the need for new wiring in the home.
Follow the instructions in this guide to install the set-top, to become familiar with the buttons on the front panel, and
to access your cable services. Then, enjoy the features of the set-top and change the way you watch TV.
Important: If the M-Card module is removed, the set-top will not operate correctly.
The consumer support website provides news and information about this product. For more information, please refer
to http://www.cisco.com/web/consumer/support/index.html
™
enabled 4742HDC, the MoCA
Safety First
Before using the set-top, read the Important Safety Instructions section of this guide.
Identify Your Set-Top
If the set-top requires troubleshooting in the future, your service provider may ask for the serial numbers of the
set-top and M-Card module.
The set-top serial number label is on the back panel of the set-top; the serial number begins with “STB SN” and is
located in the upper left corner of the bar code.
The M-Card serial number label is on the M-Card module slot cover; the serial number begins with “M-CARD SN”
and is located in the upper left corner of the bar code.
Use this space to record the set-top serial number: _______________________________________________
Use this space to record the M-Card module serial number: ________________________________________
Set-Top
Serial
Number
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
M-Card
Module
Serial
Number
M-CARD SN: PKCPTMFDV
M-CARD MAC: 001BD746C7CB
T15494
1
Page 8
2
What’s In The Carton?
The set-top carton contains the following items:
Additional Equipment You Might Need
You might need some of the cables and adapters shown below for connecting the set-top to your home entertainment
devices. See the connection information in the Connection Diagrams section for more information.
Check with your service provider for information about acquiring cables or adapters, or you can purchase cables or
adapters at your local electronics supplier.
Component Video
Cables (YPbPr)
Audio Left/Right
Cable
• Power Cord
HDMI
Adapter
RGB
Adapter
Optical
Digital
Audio
Cable
IEEE 1394
4-Pin to
4-Pin Cable
• HDC High-De nition Set-Top with M-Card
RF Coaxial
Cable
Coaxial Digital
Audio Cable
S-Video
Cable
• HDMI Cable
HDMI-to-DVI
Cable
IR Extender
Cable
Composite
A/V Cables
RGB Adapter
Cable
(RCA to RCA)
RGB Adapter
Cable
(RCA to VGA)
RGB Adapter
Cable
(RCA to BNC)
• Quick Reference
Guide
Cisco Explorer 4700 Family High-De nition Set-Tops
with Multi-Stream
CableCARD Interface
Quick Reference Guide
4742HDC
4742HDC
Page 9
3
Front Panel
1 Power Turns the set-top on and o
2 IR Sensor Receives the infrared signal from the remote control
3 Display Displays the selected channel number and time of day. The display shows the following:
• Record (
) • AUTO • 1080i / 1080P • MoCA Link ( )
• Power (
) • Message ( ) • 720i / 720P Illuminates when this set-top
• 5.1 • HDTV • 480i / 480P is connected to another
MoCA device
4 USB Port Connects to external equipment, such as a keyboard or mouse (reserved for future use)
Note: This illustration may vary from the actual product.
T15495
4742HDC
1 42 3
Page 10
Back Panel
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AVIS
: RISQUE DE CHOC
ELECTRIQUE NE PAS OUVRIR
5
VLR
YPbPr
MADE IN MEXICO
6
7 9 13
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
1 2 3 8 10 11 12
IR
ETHERNET
REMOVE TO ACCESS
OPTICAL
CABLE OUTCABLE IN
AUDIO OUT
USB
120V~
60Hz 20W
1394
154
14
83
T15496
1 Multi-Stream Slot for M-Card module, which decrypts subscription digital channels. This set-top will not
CableCARD operate correctly without an M-Card module, which is installed by your service provider
2 M-Card Label Contains the M-Card serial number and MAC address
3 Cable In Connects to a coaxial cable that delivers the signal from your service provider
4 Bar Code Label Contains set-top serial number and MAC address
5 Video Out Connects to the composite on your TV
6 HDTV (YPbPr) Connects to the component video input (YPbPr) on the HDTV, when in HD mode
7 Audio Out Connects to RCA cables that send analog audio signals (left and right) to the stereo inputs
(Left/Right) on a TV
8 Cable Out Connects to a coaxial cable that sends analog audio and video signals to a TV or VCR.
These signals are standard-de nition TV (SDTV) video and stereo audio
9 IR Available to be connected to an approved remote IR receiver (purchased separately). Please
contact your service provider for details
10 Optical Audio Out Connects to an optical cable that sends a digital audio signal to a surround-sound receiver or
other digital audio device
™
11 HDMI Connects an HDMI
cable to the HDMI input of an HDTV. HDMI supports both digital audio and
video. May be used to connect to a DVI interface using an HDMI-to-DVI adapter for video and
separate audio connections. Any of the following audio connections may be used: Audio Out:
Left, Right (7); Optical Audio Output (10)
12 USB Connects to external USB devices such as a keyboard or a mouse
13 Ethernet Connects to an Ethernet network
14 1394 Connects to display devices that are equipped with a 1394 input
15 AC Power Input Connects to the power cord to deliver power to the set-top
Note: This illustration may vary from the actual product.
4
Page 11
5
Connecting the Set-Top
To connect your set-top to your entertainment devices, complete these steps.
Identify the additional devices you will
connect to the set-top and TV. See the
Connection Diagrams section
of this guide.
VCR
DVD
D-VCR
Determine if your TV is HD or SD
and whether it is wide screen (16:9)
or standard screen (4:3). See page
11 for more information.
Home Theater
4
3
16
9
or
Make the connections for your TV and VCR as follows:
• If you are using an HDTV, see page 6 and the connection diagrams at the end of this guide.
• If you are using an SDTV, see page 7 and the connection diagrams at the end of this guide.
• If you want to archive some programs to VCR tape, see pages 6 and 7 and the connection
diagrams at the end of this guide.
3
1
2
4
Plug the set-top and the TV into an AC power source that is not controlled by a switch.
5
Do not turn on the set-top or TV yet.
POWER
6
It may take several minutes for the set-top to receive the latest software, programming, and service
information. Wait until you see one of the following displays on the front panel of the set-top that
indicates that the update is complete:
• Current time • Four dashes (- - - -)
Note: If four dashes appear, you must call your service provider to get the set-top authorized.
7
Set up your set-top for HDTV or SDTV by completing the following steps:
• Make sure the set-top is O and the TV is On.
• On the front panel of the set-top, press GUIDE and INFO at the same time. This will activate the
HD Setup Wizard.
• Follow the on-screen instructions to choose HD or SD mode and wide screen (16:9) or standard
screen (4:3) depending upon your TV type. See page 11 for more information on the scan rate.
• At the conclusion of the on-screen instructions, press POWER on the set-top to begin watching
TV.
Other
Page 12
6
Connections for an HDTV
To use the set-top with an HDTV, you must make one of the following connections to view the HD content. Refer to
your TV user guide and the cabling diagrams in this guide for more detailed connection information.
Note: The labeling on your set-top and HDTV may vary slightly.
1394 DVI HDMIYPbPr
RGB
Required Connections to an HDTV (use one)
Set-Top
Connections
HDTV
Connections
Some HDTVs have 1394 connectors. If you connect to your HDTV
using 1394, you also need to connect separate video and audio
connections to your HDTV.
See the connection diagram on page 16 for an example.
1394
Pr
Pb
Y
L R
DVI
Y
Pr
Pb
L R
Y
Pr
Pb
B
R
G
V
H
L R
Adapter Needed
Some HDTVs have a High-De nition Multimedia Interface (HDMI)
connector. The HDMI connector provides both a digital video and
audio connection.
See the connection diagram on page 12 for an example.
The YPbPr connectors can provide high-de nition component
video signals to an HDTV.
Note: On the front panel of the set-top, press GUIDE and INFO at the
same time. This will activate the HD Setup Wizard. Use the HD Setup
Wizard on the set-top to set the HD mode and select the output
video format that will matches the full capabilities of your HDTV.
See the connection diagram on page 14 for an example.
The HDMI connector can provide the connection to an HDTV
with a DVI input. If your HDTV has a Digital Visual Interface (DVI)
connector, you will need an HDMI-to-DVI adapter, and you will
need to connect a separate audio connection.
See the connection diagram on page 13 for an example.
Some HDTVs have only RGB connectors. If you have one of
these HDTVs, you need an RGB adapter.
Check with your service provider for information about acquiring
an RGB adapter, or you can purchase the adapter at your local
electronics supplier.
Adapter Needed
Y
Pr
Pb
L R
Y
Pr
Pb
1394
L
R
L
R
L
R
L
R
Page 13
Connections for a Standard-De nition TV
When using the set-top with an SDTV, you must make one of the following connections to view content. Some
SDTVs may not have all these connections. Refer to your TV user guide and the cabling diagrams in this guide for
more detailed information.
Note: The labeling on your set-top and SDTV may vary slightly.
Required Connections to an SDTV (use one)
The YPbPr connectors can provide standard-de nition component
video signals to an SDTV.
Note: To connect YPbPr to an SDTV, you must set the HD Setup
YPbPr
Wizard on the set-top to HD Mode, and select the output video
format (typically 480i) that will match the capabilities of your SDTV.
The Cable Out connector provides a video and audio connection
to an SDTV.
Cable Out
Set-Top
Connections
Pr
Pb
Y
CABLE
OUT
SDTV
Connections
Y
Pb
L
R
Pr
L R
CABLE IN/
ANT IN
7
Page 14
View Television Programming
Access Services and Programs
Access cable services and programs by pressing the following keys on the remote control:
• Guide–Access the on-screen guide. The on-screen guide displays schedules of TV programs and other
services available from your cable service provider, such as video-on-demand and pay-per-view programs.
• Arrows–Select a program in the schedule.
• Info–Display a speci c program description (either from the on-screen guide or while viewing a program).
• Select–View a speci c program in the guide.
Stretch and Zoom Program
You can stretch and zoom SD or HD programs by pressing the # key on the remote control.
Avoid Screen Burn-In
Images such as letterbox bars or side bars, bright closed-captioning backgrounds, station logos, or any other
stationary images may cause the picture tube in your HDTV to age unevenly; this is known as screen burn-in. Refer
to the user guide that came with your HDTV for more information.
WARNING: Avoid screen burn-in. Do not display the same xed images on your HDTV screen for
extended periods of time.
8
Page 15
Troubleshooting
If the set-top does not perform as expected, the following tips may help. If you need further assistance, contact
your service provider.
No Picture
• Verify that the power to your TV is turned on.
• Verify that your HDTV is in HD mode. If necessary, run the HD Setup Wizard to select HD mode. On the front
panel of the set-top, press GUIDE and INFO at the same time. This will activate the HD Setup Wizard.
• If the set-top is plugged into a wall switch, verify that the switch is in the ON position.
Note: You should avoid plugging the set-top into an outlet controlled by a wall switch.
• Verify that all cables are properly connected.
• If your system includes a VCR or stereo, verify that you have properly connected them to the set-top.
• Verify that the set-top is set to the proper screen type and resolution.
No Color
• Verify that the current TV program is broadcast in color.
• Adjust the TV color controls.
• If you are using a component video connection (YPbPr), check that all connectors are completely plugged into
the set-top and TV.
No Sound
• If your setup includes a VCR or stereo, verify that you have properly connected them to the set-top.
• Verify that the volume is turned up.
• Verify that the mute function is not on.
Automatic Software Updates
A message appears on the TV screen when the set-top and the M-Card module are receiving software updates.
In addition, download information also appears on the front panel of the set-top during these updates. Wait for the
current time to display on the front panel before continuing. When the time appears, the update is complete.
9
Page 16
Frequently Asked Questions
What is Digital Television?
Digital television (DTV) is a huge leap forward in television technology compared to analog television that has been
widely available since the 1940s. DTV is delivered and displayed using digital encoding, similar to the way a PC
operates. By using digital technology, there is no variation in picture and sound quality from the origination point
until it is displayed on your television. You always receive a high-quality picture without the wavy lines or static you
might sometimes get from a weak analog signal.
Because DTV receives and displays digital images that contain many times more picture elements (pixels - the
small dots that make up the color image on your screen) than standard analog television, you can get a sharper
on-screen image than with analog. Additionally, DTV supports CD-quality sound. DTV includes SDTV (StandardDe nition Television), EDTV (Enhanced-De nition Television), and HDTV (High-De nition Television). That means
that all HDTV is digital, but not all digital TV is high-de nition. A high-de nition program must originate in HD format
and be broadcast in HD format. Having an HDTV system does not mean that everything you watch will be in highde nition. Getting the signal from digital cable also does not mean it is high-de nition.
What is Standard-De nition Television?
Standard-de nition television (SDTV) is basic digital television programming delivered by cable. Typically, the
SDTV screen is the same, nearly square shape as an analog television screen. Digital images on an SDTV set are
crisp and clear—noticeably better than on a standard analog television set using an antenna to receive over-the-air
signals.
What is High-De nition Television?
High-de nition television (HDTV) is a completely new way to send and receive television broadcast signals. HDTV
images are made up of pixels that are much smaller and closer together than those used in standard analog
television, and there are millions of them. Thus, HDTV can display ve to six times the detail of analog television
to deliver picture quality that is much more realistic, dimensional, and precise. SDTV programs can be viewed on
an HDTV. Another feature of HDTV is digital surround sound using Dolby
technology used to produce the sound you hear in movie theaters.
™
Digital technology, which is the same
Are Local TV Stations Broadcasting in HDTV?
Many local TV stations are transmitting digital signals. However, transmitting a digital signal does not mean
transmitting an HDTV signal. Some stations are using the new bandwidth to broadcast several standard-de nition
channels. Most stations, once they begin broadcasting in digital, are o ering HD content from their parent network
(for example, CBS, ABC, NBC, Fox, and PBS).
Where Are the Connection Diagrams?
The diagrams at the end of this guide show examples of common ways to connect the set-top to your HDTV, DVD,
and home theater receiver. However, these diagrams do not show every possible combination of devices. Refer to
the user guides that came with your other electronic devices for further information.
What Cables Do I Need?
Some of the cables and adaptors shown in the diagrams may not be included with the set-top. Some of the
required cables are shown in the connection diagrams and on page 2 of this guide.
10
Page 17
Picture Formats
What is the Di erence Between a Standard-Screen and a Wide-Screen HDTV?
The type of screen your HDTV has (wide screen or standard screen) determines how the set-top displays
programs on the screen. The picture format for an HDTV is a combination of aspect ratio and screen resolution and
is di erent for standard-screen and wide-screen HDTVs.
What is Aspect Ratio?
An aspect ratio is the ratio of the width to the height of the TV screen. The aspect ratios di er because the television
industry manufactures both standard-screen and wide-screen HDTVs to appeal to consumer viewing preferences.
What is the Screen Resolution and Scan Rate?
The screen resolution indicates the amount of detail that the picture displays. Resolution is identi ed by the number
of display lines on the screen. The techniques that an HDTV uses to “paint” the picture on the screen are referred
to as progressive and interlaced.
With the progressive method, the lines are drawn on the screen one at a time in sequential order. The interlaced
method involves refreshing pixels in alternation — rst the odd lines and then the even lines.
For advance setup, select the scan modes that your TV can support. Refer to your set-top and HDTV user guides
to choose the proper scan rates (480i, 480p, 720p, 1080i) for your setup.
For example, a resolution of 1080i indicates that the screen shows 1080 lines in an interlaced display, and 480p
indicates that the screens shows 480 lines in a progressive display.
Notes:
• The screen resolution (1080i, 480p, and so forth) is sometimes referred to as the scan rate.
The terms are interchangeable.
• You can stretch and zoom the displayed picture using the built-in capability of the set-top by pressing the # key
on the remote control.
A standard-screen HDTV has a 4x3 aspect
ratio. The screen is 4 units wide for every 3 units
tall.
4
3
A screen resolution of 480p or 480i lls the screen. A screen resolution of 720p or 1080i lls the screen.
A wide-screen HDTV is one-third wider than a standardscreen HDTV. The screen is 16 units wide for every 9 units tall.
16
9
11
Page 18
Connecting to an HDTV with an HDMI Connector
WARNING: Electric shock hazard! Unplug all electronic devices before connecting or
disconnecting any device cables to the set-top.
Required cables:
• 1 HDMI cable
Back of Set-Top
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
Cable Input
Back of
HDTV
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
S-VIDEO
VIDEO
L/
MONO
R
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AVIS
: RISQUE DE CHOC
ELECTRIQUE NE PAS OUVRIR
IN
VL R
YPbPr
MADE IN MEXICO
Y
PBPRL
HD 1
VIDEO
AUDIOAUDIO
R
IN
CABLE OUTCABLE IN
L/
MONO
R
IR
OPTICAL
AUDIO OUT
AUDIO
CENTER
CHANNEL IN
ON OFF
AUDIO IN
DVI/HDCP
Y
PBPRL
AUDIO
HD 2
INOUT
ETHERNET
USB
HDMI
LR
ANT (75 )
ANT-1
OUT
R
ANT-2
120V~
60Hz 20W
1394
T15497
Important Notes Regarding the HDMI Interface on the Set-Top
The HDMI interface automatically con gures the audio output for a format supported by the television. Because not all
TVs support the Dolby Digital input, the HDMI interface may automatically select a 2-channel stereo audio con guration
instead of Dolby Digital, which it carries over to the other digital audio outputs of the set-top. This prevents your home
theater system or Dolby Digital decoder from providing the full Dolby Digital surround-sound e ect.
You can override this con guration by completing the following steps.
1. Press SETTINGS twice on the remote control to open the General Settings menu.
2. Press MOVE UP or MOVE DOWN to select the option Audio: Digital Out.
3. Press MOVE RIGHT to select Dolby Digital. This setting will send Dolby Digital audio to the HDMI, DIGITAL AUDIO
OUT, and OPTICAL AUDIO OUT connectors on the set-top.
Notes:
• If the TV is not Dolby Digital capable, it may not produce audio through its speakers when the Audio: Digital Out
setting on the set-top is set to Dolby Digital. You can either switch the Audio: Digital Out setting back to HDMI
when you are not using the home theater or Dolby Digital decoder, or you can connect the baseband audio
outputs (OUT 1 Audio Left and Right) to the TV.
• Digital content is encrypted with High-Bandwidth Content Protection (HDCP) on the DVI/HDMI port. This set-top
is not compatible with devices that do not support HDCP. You must use either the YPbPr or 1394 connection to
connect the set-top to these devices.
12
Page 19
Connecting to an HDTV with a DVI Connector
WARNING: Electric shock hazard! Unplug all electronic devices before connecting or
disconnecting any device cables to the set-top.
Required cables:
• 1 HDMI-to-DVI or 1 HDMI cable and 1 DVI adapter
• 1 audio Left/Right cable
Back of Set-Top
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
Cable Input
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AVIS
: RISQUE DE CHOC
ELECTRIQUE NE PAS OUVRIR
RLV
YPbPr
MADE IN MEXICO
CABLE OUTCABLE IN
IR
OPTICAL
AUDIO OUT
ETHERNET
USB
120V~
60Hz 20W
1394
Back of
HDTV
S-VIDEO
VIDEO
L/
MONO
R
Y
PBPRL
AUDIOAUDIO
R
IN
HD 1
IN
VIDEO
L/
MONO
R
AUDIO
CENTER
CHANNEL IN
ON OFF
AUDIO IN
AUDIO IN
DVI/HDCP
DVI/HDCP
Y
PBPRL
AUDIO
HD 2
INOUT
HDMI
DVI/HDCP
IN
LR
LR
ANT (75 )
ANT-1
OUT
R
ANT-2
T15498
Notes:
• When you connect the HDMI connector to the DVI connector on your HDTV, you need an HDMI-to-DVI adaptor
and a separate audio connection.
• Digital content is encrypted with High-Bandwidth Content Protection (HDCP) on the DVI/HDMI port. This set-top
is not compatible with devices that do not support HDCP. You must use either the YPbPr or 1394 connection
(which uses Digital Transmission Content Protection, or DTCP) to connect the set-top to these devices.
• Also refer to the Important Note Regarding the HDMI Interface on the Set-Top on page 12.
13
Page 20
Connecting to an HDTV with Component Input (YPbPr)
WARNING: Electric shock hazard! Unplug all electronic devices before connecting or
disconnecting any device cables to the set-top.
Required cables:
• 1 component video cable with 3 connectors (YPbPr)
• 1 audio Left/Right cable
Back of Set-Top
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
Cable Input
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AVIS
: RISQUE DE CHOC
ELECTRIQUE NE PAS OUVRIR
V L R
YPbPr
MADE IN MEXICO
CABLE OUTCABLE IN
IR
OPTICAL
AUDIO OUT
ETHERNET
1394
USB
120V~
60Hz 20W
Back of
HDTV
S-VIDEO
VIDEO
L/
MONO
R
AUDIO
CENTER
CHANNEL IN
ON OFF
AUDIO IN
DVI/HDCP
Y
PBPRL
HD 1
IN
VIDEO
AUDIOAUDIO
R
IN
L/
MONO
R
Y
PBPRL
HD 2
INOUT
LR
AUDIO
R
DVI/HDCP
IN
ANT (75 )
ANT-1
OUT
ANT-2
T15499
14
Page 21
Connecting to a Home Theater System
with Component Input (YPbPr)
WARNING: Electric shock hazard! Unplug all electronic devices before connecting or
disconnecting any device cables to the set-top.
Required cables:
• 1 component video cable with 3 connectors (YPbPr)
• 1 digital audio cable
Back of Set-Top
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
Cable Input
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
AVIS
ELECTRIQUE NE PAS OUVRIR
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
: RISQUE DE CHOC
VLR
YPbPr
MADE IN MEXICO
CABLE OUTCABLE IN
IR
OPTICAL
AUDIO OUT
ETHERNET
USB
120V~
60Hz 20W
1394
Back of Home
Theater Receiver
DIGITAL
AUDIO
1
2
3
4
TV/CABLE
S-VIDEO
VIDEO
AUDIO
DVD
S-VIDEO
VIDEO
L
AUDIO
R
VIDEO 1
S-VIDEO
S-VIDEO
VIDEO
L
R
L
AUDIO
R
VIDEO
AUDIO
OUTIN
L
R
COMPONENT VIDEO
Y
Y
PB
PB
PR
PR
1
2
OUTIN
Y
PB
PR
MONITOR
S-VIDEO
OUT
VIDEO OUT
T15500
15
Page 22
Connecting to an HDTV with a 1394 Connector
WARNING: Electric shock hazard! Unplug all electronic devices before connecting or
disconnecting any device cables to the set-top.
Required cables:
• 1 4-pin to 4-pin 1394 cable (Consult your TV user guide)
• 1 audio Left/Right cable
• 1 component video cable with 3 connectors (YPbPr)
Back of Set-Top
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
Cable Input
Important: When you connect the set-top
to your TV using 1394, you must make the
additional video and audio connections to
your TV to receive analog signals.
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AVIS
: RISQUE DE CHOC
ELECTRIQUE NE PAS OUVRIR
Back of HDTV
V LR
YPbPr
MADE IN MEXICO
Y
PB
AUDIO
VIDEO
PR
IN
HD 1
IN
CABLE OUTCABLE IN
L
R
IR
OPTICAL
AUDIO OUT
1394 IN
ETHERNET
USB
120V~
60Hz 20W
1394
T15502
16
Page 23
Connecting the Set-Top in HD Mode to an SDTV with
Component Input (YPbPr)
WARNING: Electric shock hazard! Unplug all electronic devices before connecting or
disconnecting any device cables to the set-top.
Required cables:
• 1 component video cable with 3 connectors (YPbPr)
• 1 audio Left/Right cable
Back of Set-Top
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
VM S/N: VMCPRPSLV
CM MAC: 0011BD73E17D9
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AVIS
: RISQUE DE CHOC
ELECTRIQUE NE PAS OUVRIR
V LR
YPbPr
MADE IN MEXICO
CABLE OUTCABLE IN
IR
OPTICAL
AUDIO OUT
ETHERNET
USB
120V~
60Hz 20W
1394
Cable Input
Note: The set-top must be set to the
proper output mode, typically 480i.
Back of SDTV
Y
AUDIO
IN
RL
AUDIO
VIDEO
OUT
OUT
PB
PR
VIDEO
IN
RF IN
RL
RF OUT
T15503
17
Page 24
Index
1394 Firewire 4, 6, 16
A
AC
Outlet iv, 4
Power input 4
Aspect ratio 11
B
Back panel 4
Burn-in of screen 8
C
CableCARD
Cables 2
Cable Out, connector 4
Compliance, FCC and Canadian EMI 20
Component video connection. See YPbPr
Composite 7
Connectors
See also Front panel; Back panel
required for HDTV 6
required for SDTV 7
Connecting the set-top to other devices;
HDTV with 1394 connector 16
HDTV with component input (YPbPr) 14
HDTV with DVI connector 13
HDTV with HDMI connector 12
Home Theater System with component input (YPbPr)
15
SDTV 17
Controls. See Front panel
D
Dashes display 5
Diagrams. See Connecting the set-top to other devices
Digital TV, What is it 10
Display, LED 3
DVI connector 2, 4, 6, 13
2, 4, 9
F
FAQs 10
FCC compliance 20
Formats, picture 11
Frequently Asked Questions. See FAQs
Front panel 3
H
HD
broadcasting 10
mode 4, 5, 6, 7, 17
format 1, 10
HDTV
Connections 6
formats 11
What is it 10
HDMI 4, 6, 12
High-de nition. See HD
Home theater system connection 15
I
Interlaced scan rate 11
IR Sensor 3
K
Keys. See Front panel; Back panel
L
LED Display 3
M
M-Card. See Multi-Stream CableCARD
Multi-Stream CableCARD 2, 4, 9
18
Page 25
Index, continued
P
Picture
Doesn’t display 9
Formats 11
No color 9
Ports. See Connectors
Product information 1
Programming, viewing 8
Progressive scan rate 11
R
Remote control 8
RGB connector. See YPbPr
S
S-Video 7
Safety ii, iv-v
Scan rates 11
Screen
burn-in 8
resolution 11
size 11
SD mode 4, 5, 7, 17
SDTV
Connections 7, 17
What is it 10
Serial number, locating 1
Set-top. See Welcome
Software updates 9
Sound, troubleshooting 9
Standard-de nition, What is it 10
Standard-screen TV 11
Stretching and zooming picture 8, 11
T
Time display 5
Troubleshooting 9
TV
digital, what is it 10
formats 11
HDTV, what is it 10
programming 8
resolution 11
standard-screen 11
standard-de nition, What is it 10
wide-screen 11
U
Updating, software 9
USB port 3
V
View programs 8
W
Watch TV 8
Web access to product information 1
Welcome 1
Wide-screen TV 11
Y
YPbPr
connector 4, 6, 7
HDTV connection 14
home theater connection 15
SDTV connection 17
Z
Zoom picture 8, 11
19
Page 26
FCC Compliance
United States FCC Compliance
This device has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
such interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy. If
not installed and used in accordance with the instructions,
it may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment OFF and ON, the user is
encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit di erent
from that to which the receiver is connected.
• Consult the service provider or an experienced radio/television
technician for help.
Any changes or modi cations not expressly approved by Cisco
Systems, Inc., could void the user’s authority to operate the
equipment.
The information shown in the FCC Declaration of Conformity
paragraph below is a requirement of the FCC and is intended to
supply you with information regarding the FCC approval of this
device. The phone numbers listed are for FCC-related questions
only and not intended for questions regarding the connection or
operation for this device. Please contact your service provider
for any questions you may have regarding the operation or
installation of this device.
Declaration of Conformity
This device complies with Part 15 of FCC Rules. Operation is
subject to the following two conditions: 1) the device may not
cause harmful interference, and 2) the device must accept any
interference received, including interference that may cause
undesired operation.
Software and Firmware Use
The software described in this document is protected by
copyright law and furnished to you under a license agreement.
You may only use or copy this software in accordance with the
terms of your license agreement.
The rmware in this equipment is protected by copyright law.
You may only use the rmware in the equipment in which it is
provided. Any reproduction or distribution of this rmware, or any
portion of it, without our express written consent is prohibited.
Disclaimer
Cisco Systems, Inc. assumes no responsibility for errors or omissions
that may appear in this guide. We reserve the right to change
this guide at any time without notice.
AVC VIDEO LICENSE
With respect to each AVC/H.264 product, we are obligated to
provide the following notice:
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT
PORTFOLIO LICENSE FOR THE PERSONAL USE OF A
CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH
THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC
VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE
IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG
LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM.
Accordingly, please be advised that service providers, content
providers, and broadcasters may be required to obtain a separate
use license from MPEG LA prior to any use of AVC/H.264
encoders and/or decoders.
ROVI Corporation Copyright Notice
This product incorporates copyright protection technology that
is protected by U.S. patents and other intellectual property
rights. Use of this copyright protection technology must be
authorized by Rovi Corporation, and is intended for home and
other limited viewing uses only unless otherwise authorized by
Rovi Corporation. Reverse engineering and disassembly are
prohibited.
Explorer 4700 Family Cable Set-Tops
Manufactured by: Cisco Systems, Inc.
5030 Sugarloaf Parkway
Lawrenceville, Georgia 30044 USA
Telephone: 678 277-1120
Canada EMI Regulation
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la class B est conforme à la norme
NMB-003 du Canada.
20081121 FCC Standard
20
21
Page 27
Page 28
Cisco Systems, Inc. 678 277-1120
5030 Sugarloaf Parkway, Box 465447 800 722-2009
Lawrenceville, GA 30042 www.cisco.com
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its a liates in the U.S. and other countries. To
view a list of Cisco trademarks, go tho this URL: www.cisco.com/go/trademarks.
CableCARD and M-Card are trademarks of Cable Television Laboratories, Inc.
Manufactured under license from Dolby Laboratories. Dolby is a trademark of Dolby Laboratories.
HDMI, the HDMI logo, and High-De nition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
in the United States and other countries.
Rovi is a trademark of Rovi Corporation.
MoCA is a trademark of the Multimedia over Coax Alliance.
Other third party trademarks mentioned are the property of their respective owners.
The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
© 2011, 2012 Cisco and/or its a liates. All rights reserved.
August 2012 Part Number 4039225 Rev B
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