© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 10
Cisco IP Phone 8861
The Cisco® IP Phone 8861 is a business-class collaboration endpoint that combines
high-fidelity, reliable, secure, and scalable voice communications with Cisco Intelligent
Proximity for telephony integration for personal mobile devices to support midsize to
large enterprise businesses.
With the IP Phone 8861, you can increase personal productivity through an engaging user experience that is both
powerful and easy-to-use. The IP Phone 8861 combines an attractive new ergonomic design with wideband audio
for crystal clear voice communications, “always-on” reliability, encrypted voice communications to enhance
security, and access to a comprehensive suite of unified communications features from Cisco communication
servers.
In addition, Cisco Intelligent Proximity brings the worlds of desk and mobile together for you when you are using
your mobile device at the desk for your work. You can move the audio path over to the IP Phone 8861 during
active mobile calls to take advantage of its superior audio acoustics. An example would be to share a conversation
with a colleague who you want to listen in. This capability gives you greater flexibility and a superior user
experience when at your desk.
The IP Phone 8861 comes standard with two USB ports so you can charge your personal mobile devices when at
your desk, and stay connected when away from your desk.
The Cisco IP Phone 8861 offers five programmable line keys. You can configure keys to support either multiple
directory numbers or calling features such as speed dial. You can also boost productivity by handling multiple calls
for each directory number using the multicall-per-line feature. Fixed-function keys give you one-touch access to
applications, messaging, directory, as well as often-used calling features such as hold/resume, transfer, and
conference. A five-way navigation cluster helps you transition through menus more easily. Backlit acoustic keys
provide flexibility for audio path selection and switching.
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● The phone offers an easy-to-use interface and provides a traditional telephony-like user experience.
● The 800 × 480, 24-bit color, 5-in. WVGA display provides scrollable access to calling features and textbased XML applications.
● The handset is a standard wideband-capable audio handset (connects through an RJ-9 port).
● The standard coiled cord has a custom end for concealed cable routing beneath the phone (cord length is
approximately 21 in. [55 cm] coiled and up to 72 in. (183 cm) extended).
● The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC)
loudness requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508
loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W10 or CE-100 amplifiers. The dial pad is also ADA-compliant.
● The full-duplex speakerphone gives you flexibility in placing and receiving calls with hands free.
● The analog headset jack is a standard wideband-capable RJ-9 audio port.
● You can use an auxiliary port to support electronic hookswitch control with a third-party headset connected
to it.
● The phone has a 3.5-mm stereo line in/out jack (for optional external headset, speakers, or headphones).
● Two USB ports enhance the usability of call handling by enabling wired or wireless headsets, as well as
provide charging capability to mobile devices such as smartphones or tablets.
◦ A side USB port provides up to 500mA power output at 5V or 2.5W.
◦ A back USB (in yellow) port provides 500mA power output and is upgradeable to support up to 2.1A
power output at 5V or 10.5W.
● An internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet
network (IEEE 802.3i/802.3u/802.3ab) through a RJ-45 interface with single LAN connectivity for both the
phone and a co-located PC.
● The system administrator can designate separate VLANs (IEEE 802.1Q) for the PC and phone, providing
improved security and reliability of voice and data traffic.
● The phone offers Bluetooth 3.0 Enhanced Data Rate (EDR) Class 1 technology (up to 66-ft [20m] range).
● Hands-Free Profile (HFP) is supported for untethered headset connections and voice communications.
● Phone Book Access Profile (PBAP) is supported for phone book object exchange between devices.
● As an alternative to wired Ethernet, the Cisco IP Phone 8861 supports a Wi-Fi radio with integrated
antenna enabling connectivity to a Wi-Fi access-point infrastructure, thereby saving on the labor costs of
pulling Ethernet cables to every work location. Complete Wi-Fi specifications are included in Table 4 later
in this document.
Other key features of the phone follow:
●
The Cisco IP Phone 8861 offers a 5-in. high-resolution (800 x 480) widescreen VGA backlit color display.
Localized language support, including right-to-left on-screen text, meets the needs of global users.
●
The phone offers a built-in Gigabit Ethernet switch for both network connection and your PC connection.
●
The phone also supports campuses with 802.11a/b/g/n/ac WLAN enabled.
●
Support for Cisco EnergyWise™ technology makes the Cisco IP Phone 8861 more energy-efficient and
ecofriendly; the phone is qualified by the Energy Star organization.
●
An optional wall-mount kit is orderable as a spare part for customers seeking this capability.
Features and Benefits
Table 1 lists features and benefits of the Cisco IP Phone 8861.
Table 1. Features and Benefits
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● The phone has the following keys:
◦ Line keys
◦ Soft keys
◦ Back and release keys
◦ Four-way navigation and select keys
◦ Hold/Resume, Transfer, and Conference keys
◦ Messaging, Application, and Directory keys
◦ Standard keypad
◦ Volume-control toggle key
◦ Speakerphone, headset, and mute keys
● The phone supports backlit indicators for the audio path keys (handset, headset, and speakerphone),
select key, line keys, and message waiting.
● The phone includes a black bezel; an optional silver bezel is also orderable separately.
● The display is easy-to-view and the buttons and keys are easy-to-use. The two-position foot stand
supports viewing angles of 35 and 50 degrees; you can remove the foot stand for wall mounting, with
mounting holes located on the base of the phone.
● You can install the phone on a wall using an optional wall-mount kit (orderable separately).
Key expansion module (KEM)
● The phone supports up to three KEMs to expand from 5- to 113-line buttons. You have the convenience of
many speed dials or programmable features.
● The phone is compatible with the Kensington Security Slot (K-Slot) antitheft system.
IEEE Power over Ethernet
(PoE)
● IEEE Power over Ethernet class 4. The phone is compatible with both IEEE 802.3af and 802.3at switch
blades and supports both Cisco Discovery Protocol and Link Layer Discovery Protocol - Power over
Ethernet (LLDP-PoE).
Cisco IP Phone Power Cube 4
● This optional power cube is used as an AC-to-DC (48V) power supply for non-PoE deployments. Use of
the power cube 4 also requires the use of one of the corresponding AC country cords
Cisco Unified Communications
Manager
● 8.5.1
● 8.6.2
● 9.1.2
● 10.0 and later
Cisco Unified Communications
Manager Express (Unified
CME)
● 10.0 and later through fast track
Cisco Business Edition 6000
(BE 6000)
● 8.6.2
● 9.1.2
● 10.0 and later
Cisco Hosted Collaboration
Solution (HCS)
● 8.6.2 and later (using supported UCM versions above)
Licensing
The Cisco IP Phone 8861 requires an Enhanced User Connect License (UCL) in order to connect to Cisco Unified
Communications Manager.