Cisco CP-8841-K9 Product Data Sheet

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Data Sheet

Cisco IP Phone 8841

The Cisco® IP Phone 8841 is a business-class collaboration endpoint that delivers
high-fidelity, reliable, secure, and scalable voice communication for midsize to large
enterprise businesses.

With the Cisco IP Phone 8841, you can increase personal productivity through an engaging user experience that is
both powerful and easy-to-use. The IP Phone 8841 combines an attractive new ergonomic design with wideband
audio for crystal clear voice communications, “always-on” reliability, encrypted voice communications to enhance
security, and access to a comprehensive suite of unified communication features from Cisco communication
servers.

The Cisco IP Phone 8841 offers five programmable line keys. You can configure keys to support either multiple
directory numbers or call features such as speed dial. You can also boost productivity by handling multiple calls for
each directory number, using the multicall-per-line feature. Fixed function keys give you one-touch access to
applications, messaging, directory, as well as often-used calling features such as hold/resume, transfer, and
conference. Backlit acoustic keys provide flexibility for audio path selection and switching.

Other key features of the phone follow:

●

The Cisco IP Phone 8841 offers a 5-in. high-resolution (800 x 480) widescreen VGA backlit color display.
Localized language support, including right-to-left on-screen text, meets the needs of global users.

●

The phone supports a built-in Gigabit Ethernet switch for your PC connection.

●

Support for Cisco EnergyWise™ technology makes the Cisco IP Phone 8841 more energy-efficient and
ecofriendly; the phone is qualified by Energy Star organization.

●

An optional wall-mount kit is orderable as a spare part for customers seeking this capability.

© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 7

Features

Benefits

Hardware Features

Ergonomic design

●

The phone offers an easy-to-use interface and provides a traditional telephony-like user experience.

Graphical display

●

The 800 × 480, 24-bit color, 5-in. WVGA display provides scrollable access to calling features and text-based
XML applications.

Handset ● The handset is a standard wideband-capable audio handset (connects through an RJ-9 port).

●

The standard coiled cord has a custom end for concealed cable routing beneath the phone (cord length is
approximately 21 in. [55 cm] coiled and up to 72 in. (183 cm) extended).

●

The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC)
loudness requirements for the Americans with Disabilities Act (ADA). Section 508 loudness requirements can
be achieved using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100
amplifiers. The dial pad is also ADA-compliant.

Speaker phone

●

A full-duplex speakerphone gives you flexibility in placing and receiving calls with hands free.

Analog headset

●

The analog headset jack is a standard wideband-capable RJ-9 audio port.

AUX port

●

You can use an auxiliary port to support electronic hookswitch control with a third-party headset connected
to it.

Ethernet switch

●

An internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet
network (IEEE 802.3i/802.3u/802.3ab) through a RJ-45 interface with single LAN connectivity for both the
phone and a co-located PC.

●

The system administrator can designate separate VLANs (IEEE 802.1Q) for the PC and phone, providing
improved security and reliability of voice and data traffic.

Keys ● The phone has the following keys:

◦ Line keys
◦ Soft keys
◦ Back and release keys
◦ Four-way navigation and select keys
◦ Hold/Resume, Transfer, and Conference keys
◦ Messaging, Application, and Directory keys
◦ Standard keypad
◦ Volume-control toggle key
◦ Speakerphone, headset, and mute keys

Backlit indicator

●

The phone supports backlit indicators for the audio path keys (handset, headset, and speakerphone), select
key, line keys, and message waiting.

Replaceable bezel

●

The phone includes a black bezel; an optional silver bezel is also orderable separately.

Dual-position foot stand

●

The display is easy-to-view and the buttons and keys are easy-to-use. The two-position foot stand supports
viewing angles of 35 and 50 degrees; you can remove the foot stand for wall mounting, with mounting holes
located on the base of the phone.

Wall-mountable

●

You can install the phone on a wall using an optional wall-mount kit (orderable separately).

Physical security

●

The phone is compatible with the Kensington Security Slot (K-Slot) antitheft system.

Power Features

IEEE Power over Ethernet
(PoE)

●

IEEE Power over Ethernet class 2. The phone is compatible with both IEEE 802.3af and 802.3at switch blades
and supports both Cisco Discovery Protocol and Link Layer Discovery Protocol - Power over Ethernet
(LLDP-PoE).

Cisco IP Phone Power
Cube 4

●

This optional power cube is used as an AC-to-DC (48V) power supply for non-PoE deployments. Use of the
power cube 4 also requires the use of one of the corresponding AC country cords.

Call-Control Support

Cisco Unified
Communications Manager

●

8.5.1

●

8.6.2

●

9.1.2

●

10.0 and later

Features and Benefits

Table 1 lists features and benefits of the Cisco IP Phone 8841.

Table 1. Features and Benefits

© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 7

Features

Benefits

Cisco Unified
Communications Manager
Express (Unified CME)

●

10.0 and later through fast track

Cisco Business Edition
6000 (BE 6000)

●

8.6.2

●

9.1.2

●

10.0 and later

Cisco Hosted Collaboration
Solution (HCS)

●

8.6.2 and later (using supported UCM versions above)

Features

Specifications

Audio codec support

●

G.711a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec
(iSAC)

Call features

●

+ Dialing

●

Abbreviated dialing

●

Adjustable ring tones and volume levels

●

Adjustable display brightness

●

Agent greeting

●

Application launch pad

●

Auto-answer

●

Auto-detection of headset

●

Barge

●

Busy Lamp Field (BLF)

●

Busy Lamp Field (BLF) Pickup

●

Busy Lamp Field (BLF) speed dial

●

Callback

●

Call forward

●

Call forward notification

●

Call filter

●

Call history lists

●

Call park

●

Call pickup

●

Call timer

●

Call waiting

●

Call chaperone

●

Caller ID

●

Corporate directory

●

Conference, including traditional Join feature

●

Cross Cluster Extension Mobility (EMCC)

●

Direct transfer

●

Extension mobility

●

Fast-dial service

●

Forced access codes and client matter codes

●

Group call pickup

●

Hold

●

Intercom

Licensing

The Cisco IP Phone 8841 requires an Enhanced User Connect License (UCL) in order to connect to Cisco Unified
Communications Manager.

Product Specifications

Table 2 lists the features and specifications of the Cisco IP Phone 8841.

Table 2. Features and Specifications