Cisco CNS Network Registrar User Manual

Cisco CNS Network Registrar Installation Guide

Software Release 6.2
December 2005

Corporate Headquarters

Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: [phone]

800 553-NETS (6387)

Fax: [phone]

Text Part Number: OL-6242-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
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OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

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THIS PRODUCT INCLUDES THE FOLLOWING THIRD PARTY LICENSED SOFTWARE:

This product is distributed with Apache Tomcat 4.0.1 and Jakarta ORO v. 2.1.6 software developed by the Apache Software Foundation (http://www.apache.org/).
Copyright © 2000 The Apache Software Foundation. All rights reserved.
The list of conditions and disclaimer for the use of this software are included in the /docs/licenses directory of the installation directory.

This product is distributed with com.oreilly.servlet class library software.
Copyright © 2001-2002 by Jason Hunter <[e-mail]>. All rights reserved.
The list of conditions and disclaimer for the use of this software are included in the /docs/licenses directory of the installation directory.

This product is distributed with the Tool Command Language (Tcl) software as part of the standard Tcl/Tk distribution.
Copyright © The Regents of the University of California, Sun Microsystems, Inc., Scriptics Corporation, and other parties.
The terms and agreement for the use of this software are included in the /docs/licenses directory of the installation directory.

This product is distributed with the gtar 1.13 software.
Copyright © 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
The terms and agreement for the use of this software are included in the /docs/licenses directory of the installation directory.

This product is distributed with Henry Spencer's regular expression library software, rxspencer-alpha 3.8.
Copyright © 1992, 1993, 1994, 1997 Henry Spencer. All rights reserved.
This software is not subject to any license of the American Telephone and Telegraph Company or of the Regents of the University of California.
The restrictions on the use of this software are included in the /docs/licenses directory of the installation directory.

Cisco CNS Network Registrar Installation Guide

Copyright © 1995 – 2005 Cisco Systems, Inc. All rights reserved.

Preface v

Obtaining Documentation v

Cisco.com v
Documentation DVD vi

Ordering Documentation vi
Documentation Feedback vi
Cisco Product Security Overview vii

Reporting Security Problems in Cisco Products vii
Obtaining Technical Assistance vii

Cisco Technical Support Website viii

Submitting a Service Request viii

Definitions of Service Request Severity viii
Obtaining Additional Publications and Information ix

CONTENTS

CHAPTER

CHAPTER

1 Overview 1-1

About Network Registrar 1-1
System Requirements 1-2
Installation Modes 1-3
License Keys 1-3
Backup Software and Virus Scanning Guidelines 1-4
Server Event Logging 1-4
Running Performance Monitoring Software on Windows 1-5
Running Other Protocol Servers 1-5
Upgrading 1-5

2 Installing and Upgrading Network Registrar 2-1

Checklist 2-1
Installation and Upgrade Procedure 2-2
Entering License Keys 2-6
Uninstalling Network Registrar 2-7

Uninstalling on Windows 2-7

Uninstalling on Solaris 2-7

Uninstalling on Linux 2-8

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Contents

Starting and Stopping Servers 2-8

Starting and Stopping Servers on Windows 2-8
Starting and Stopping Servers on Solaris or Linux 2-9

Troubleshooting the Installation 2-9

APPENDIX

APPENDIX

I

NDEX

A Performing a Silent Installation A-1

B Lab Evaluation Installations B-1

Installing Network Registrar in a Lab B-1
Testing the Lab Installation B-1
Uninstalling in a Lab Environment B-2

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Preface

This guide describes how to install Cisco CNS Network Registrar 6.2 Beta on the supported operating
systems: Windows, Solaris, and Linux. It is written for the system administrators who will be installing
the software, and assumes that you understand your site configuration and the basic steps for installing
software. (For information on configuring and managing Network Registrar, refer to the Cisco CNS
Network Registrar User’s Guide.)

The guide is organized into these chapters and appendixes.

Chapter 1 Overview Introduces Network Registrar and provides critical system

information that must be read before installing the software.

Chapter 2 Installing and

Upgrading Network
Registrar

Appendix A Performing a Silent

Installation

Appendix B Lab Evaluation

Installations

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several
ways to obtain technical assistance and other technical resources. These sections explain how to obtain
technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

Describes how to install or upgrade Network Registrar; and how
to uninstall it, stop and start servers, and troubleshoot the
installation.

Explains how to perform a silent installation, upgrade, or
uninstallation of the Network Registrar product.

Explains how to install, upgrade, or uninstall Network Registrar
if it is being used in a lab environment.

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Documentation Feedback

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation DVD

Cisco documentation and additional literature are available in a Documentation DVD package, which
may have shipped with your product. The Documentation DVD is updated regularly and may be more
current than printed documentation. The Documentation DVD package is available as a single unit.

Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product
number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.

Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/

Cisco Marketplace:

http://www.cisco.com/go/marketplace/

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

• Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from

the Ordering tool:

http://www.cisco.com/en/US/partner/ordering/

• Nonregistered Cisco.com users can order documentation through a local account representative by

calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in
North America, by calling 1 800 553-NETS (6387).

Documentation Feedback

You can send comments about technical documentation to [e-mail].
You can submit comments by using the response card (if present) behind the front cover of your

document or by writing to the following address:
Cisco Systems

Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

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Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

From this site, you can perform these tasks:

• Report security vulnerabilities in Cisco products.

• Obtain assistance with security incidents that involve Cisco products.

• Register to receive security information from Cisco.

A current list of security advisories and notices for Cisco products is available at this URL:

http://www.cisco.com/go/psirt

If you prefer to see advisories and notices as they are updated in real time, you can access a Product
Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco Product Security Overview

Cisco is committed to delivering secure products. We test our products internally before we release them,
and we strive to correct all vulnerabilities quickly. If you think that you might have identified a
vulnerability in a Cisco product, contact PSIRT:

• Emergencies— [e-mail]

• Nonemergencies— [e-mail]

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive

information that you send to Cisco. PSIRT can work from encrypted information that is compatible with
PGP versions 2.x through 8.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence
with PSIRT is the one that has the most recent creation date in this public key server list:

http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on

In an emergency, you can also reach PSIRT by telephone:

• 1 877 228-7302

• 1 408 525-6532

Obtaining Technical Assistance

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For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco
Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical
Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical
Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service
contract, contact your reseller.

Cisco CNS Network Registrar Installation Guide

vii

Obtaining Technical Assistance

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and
resolving technical issues with Cisco products and technologies. The website is available 24 hours a day,
365 days a year, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password.
If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting

a web or phone request for service. You can access the CPI tool from the Cisco Technical Support
Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product

Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product
Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID

or model name; by tree view; or for certain products, by copying and pasting show command output.
Search results show an illustration of your product with the serial number label location highlighted.
Locate the serial number label on your product and record the information before placing a service call.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3
and S4 service requests are those in which your network is minimally impaired or for which you require
product information.) After you describe your situation, the TAC Service Request Tool provides
recommended solutions. If your issue is not resolved using the recommended resources, your service
request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone.
(S1 or S2 service requests are those in which your production network is down or severely degraded.)
Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business
operations running smoothly.

To open a service request by telephone, use one of the following numbers:
Asia-Pacific: [phone] (Australia: 1 800 805 227)

EMEA: [phone]
USA: 1 800 553-2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

viii

To ensure that all service requests are reported in a standard format, Cisco has established severity
definitions.

Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You
and Cisco will commit all necessary resources around the clock to resolve the situation.

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Obtaining Additional Publications and Information

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your
business operation are negatively affected by inadequate performance of Cisco products. You and Cisco
will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations
remain functional. You and Cisco will commit resources during normal business hours to restore service
to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or
configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online
and printed sources.

• Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit

Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

• Cisco Press publishes a wide range of general networking, training and certification titles. Both new

and experienced users will benefit from these publications. For current Cisco Press titles and other
information, go to Cisco Press at this URL:

http://www.ciscopress.com

• Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and

networking investments. Each quarter, Packet delivers coverage of the latest industry trends,
technology breakthroughs, and Cisco products and solutions, as well as network deployment and
troubleshooting tips, configuration examples, customer case studies, certification and training
information, and links to scores of in-depth online resources. You can access Packet magazine at
this URL:

http://www.cisco.com/packet

• iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies

learn how they can use technology to increase revenue, streamline their business, and expand
services. The publication identifies the challenges facing these companies and the technologies to
help solve them, using real-world case studies and business strategies to help readers make sound
technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering

professionals involved in designing, developing, and operating public and private internets and
intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

• World-class networking training is available from Cisco. You can view current offerings at

this URL:

http://www.cisco.com/en/US/learning/index.html

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Obtaining Additional Publications and Information

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Overview

This guide describes how to install Cisco CNS Network Registrar 6.2 Beta on Windows, Solaris, and
Linux operating systems. You can also refer to these documents for important information about
configuring and managing Network Registrar:

• For configuration and management procedures for Network Registrar, see the Cisco CNS Network

Registrar User’s Guide.

• For details about commands available through the command line reference (CLI), see the Cisco CNS

Network Registrar CLI Reference.

About Network Registrar

Network Registrar is a network server suite that automates managing enterprise IP addresses. It provides
a stable infrastructure that increases address assignment reliability and efficiency. It includes these
servers (see Figure 1-1 on page 1-2):

CHAPTER

1

• Dynamic Host Configuration Protocol (DHCP)

• Domain Name System (DNS)

• Router Interface Configuration (RIC)

• Simple Network Management Protocol (SNMP)

• Trivial File Transfer Protocol (TFTP)

You can control these servers by using the Network Registrar web-based user interface (Web UI) or the
command line interface (CLI). These user interfaces can also control server clusters that run on different
platforms.

You can install Network Registrar in the local or regional mode:

• Local mode is used for managing local cluster protocol servers.

• Regional mode is used for managing multiple local clusters through a central management model.

A regional cluster centrally manages local cluster servers and their address spaces. The regional
administrator can perform these operations:

• Push and pull configuration data to and from the local DNS and DHCP servers.

• Obtain subnet utilization and IP lease history data from the local clusters.

• Manage the router interface configuration (RIC) server that integrates with cable modem

termination systems (CMTSs) directly from the regional cluster.

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1-1