To use your Cisco Small Business TelePresence
CLX300, you need a Callway small business
subscription. Your channel partner sold this
subscription when you or your company’s system
administrator bought your hardware product.
Either you or your system administrator received
an email containing the video number and
activation code for your CLX300. The subject line
for this email is Cisco Callway - Next steps to getting started. Write down your video number
and activation code here for reference.
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Video number
Activation code
NOTE: If the message you or your system
administrator received from the Callway team
doesn’t contain your video address and activation
code, this means that your subscription sign-up
is not complete. Click the links in the email to
accept the Terms & Conditions and complete
the subscription sign-up.
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2
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What’s in the box
If anything is missing, please contact the Cisco
customer service hotline at (877) 533-4246
(US, toll-free) or (408) 902-2214 (outside the US).
Device (includes camera)
Microphones (6)
Camera
Speaker
Incoming
video call
indicator
Active video
call indicator
Power
cable jack
Remote/batteries
TV bracket
Power button
Missed video
call indicator
Front
HDMI output
Service
Ethernet cable jack
Back
Power cable
HDMI cable
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3
Mount your CLX300
Follow these instructions to mount your CLX300
on top of your display.
You can place your device on a flat
surface instead of mounting it.
a. Snap the device onto the bracket.
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b. Position the bracket on top of your display.
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c. Pan and tilt the camera as needed until it is
pointing in the direction you want. To tilt the
camera, bend the bracket.
NOTE: After you complete setup, you can use the
remote to pan and tilt the camera digitally.
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4
Connect the cables
Connect these cables to the back of the device:
• HDMI cable
• Power cable
• Ethernet cable (sold separately) if you are
using Ethernet to connect to your network
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NOTE: You do not need an Ethernet cable if you
will connect to your network wirelessly using the
internal Wi-Fi radio.
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5
POWERSWITCH
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Connect the cables to
your other devices
Be sure to connect the cables in the
order described here.
a. Insert the HDMI cable into any available HDMI
port on your TV.
b. If you are using Ethernet, insert the Ethernet
cable into any available port on your router or
Internet connection jack.
LAN 1
RESET
LAN 2
LAN 3
LAN 4
WAN
ON/OFF
12VDC 1A
c.Plug the power cable into a working outlet.
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6
Set up your CLX300
on your TV or monitor
a. When the Welcome screen appears, you’re
ready to begin onscreen setup. Use the
CLX300 remote to make selections and enter
text. Be sure you inserted the batteries into
the remote.
Here is a quick reference guide to remote
buttons and keys:
Arrow buttons
Center
(selects the
highlighted
item)
Home
Self-view
Make/answer
video call
(displays the
main menu)
End video
call
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Zoom camera
Be sure to point the remote at your CLX300,
not at your TV or monitor.