Cisco BWX 120 User Manual

BWX 120 PCMCIA Modem User Guide

August 1, 2009

Americas Headquarters

Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: [phone]

800 553-NETS (6387)

Fax: [phone]

Text Part Number: OL-16321-03

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS M ANUAL ARE SUBJECT TO CHA NGE WITHOUT NO TICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSI BILITY FOR THEIR APPLICA TION OF ANY PRODUCT S.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORT H IN THE INFORMATION PACKET T HAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required
to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not
installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to
comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable
protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

Modifying the equipment without Cisc o’s writ ten author ization m ay resul t in the equi pment no lo nger comp lyi ng with FCC requi rements for Class A or Class B digital
devices. In that event, your right to use the equ ipment may be limit ed by FCC regul ations , and you may be requir ed to correct a ny interference to radio or television
communications at your own expense.

You can determine whether your equipment is causing interference by turning it off. If the interferen ce stops, it was probably caused by the Cisco equipment or one of its
peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the followi ng measures:

• Turn the television or radio antenna unt il the int erference st ops.

• Move the equipment to one side or the other of the televisio n or radi o.

• Move the equipment farther away from the te levision or radio.

• Plug the equipment into an outlet that is on a di fferent cir cuit from the televi sion o r radio. (That is, make certain th e equipment and the te levision or radio are on circuit s
controlled by different circuit breaker s or fuses.)

Modifications to this product no t author ized by Cis co Syst ems, Inc. coul d voi d the FCC appro val and ne gate your authorit y to op erate the pr odu ct.
The Cisco implementation of TCP head er compressi on is an adap tation of a program developed by the Universi ty of Ca lifornia, Berk eley (UCB) as part of UCB ’s public

domain version of the UNIX operatin g system. All rights reserved . Copyri ght © 1981 , Rege nts of the Uni versity of Calif ornia.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THE SE SUPPLIERS ARE PROVIDED “AS IS” WITH

ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAI M ALL WARRANTIE S, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NO NINFRINGEM ENT OR ARISING FROM A COURS E OF
DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING ,
WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE S.

CCVP, the Cisco logo, and Welcome to the Human Network are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of
Cisco Systems, Inc.; and Access Registrar, Aironet, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the CiscoCertified Internetwork Expert logo,
Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, E nterpr ise/Sol ver, Ether Chann el, Ether Fast, Ether Switch, Fa st Step ,
Follow Me Browsing, For mShar e, GigaDr iv e, HomeL ink, I nterne t Quot ient , IOS, iP hon e, IP/TV, iQ Exp erti se, the iQ logo, iQ Net Readi ness S cor ecar d, i Quic k Study,
LightStream, Linksys, MeetingPlace, MGX, Networkers, Networking Academy, Network Registrar, PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way
to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship
between Cisco and any other company. (0711 R)

WiMax and Mobile WiMax are trademarks of the WiMax Forum.
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the

document are shown for illustrative pur poses onl y. Any use of act ual IP addr ess es in ill ustr ativ e conten t is uninten tio nal and coincident al.
BWX 120 PCMCIA Modem User Guide

© 2009 Cisco Systems, Inc. All rights res erved.

CONTENTS

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

1 Safety Information 1-1

2 Regulatory Informat ion 2-1

3 Introduction 3-1

4 Package Inventory 4-1

5 BWX 120 PCMCIA Modem Models 5-1

6 Minimum Computing Requirements 6-1

7 Physical Characteristics 7-2

8 BWX 120 PCMCIA Modem Features 8-1

9 Installing the BWX 120 PCMCIA Modem 9-1

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

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10 Accessing the Internet 10-1

11 Removing the BWX 120 PCMCIA Modem 11-1

12 Indicator Light 12-1

13 Troubleshooting 13-1

14 Installing BWX Modem Diagnostics Tool 14-1

15 Troubleshooting Using BWX Mode m Diagnostics Tool 15-1

The Menu Bar 15-1

The Session Menu 15-1
The View Menu 15-1
The Help Menu 15-1

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iii

Contents

The Window Option Buttons 15-2
The Connection Status Window 15-2
The Modem ID 15-2
The Icons 15-3
The Signal Strength and Signal Quality Bars 15-3
How to Increase the St rength and Quality of the Signal 15-4
The History Graphs 15-5
The Parameters 15-5
The Configuration Window 15-6
The Trend Analysis Wi ndow 15-7
The Statistics Window 15-9
The About Window 15-11

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

APPENDIX

APPENDIX

16 Manually Upgrading the BWX Modem Diagnostics Tool 16-1

17 Uninstalling The BWX Modem Diagnostics Tool Software 17-1

18 Care & Maintenance 18-1

19 Upgrading the BWX 120 PCMCIA Modem Software 19-1

20 What Could go Wrong During the BWX 120 PCMCIA Modem Update 20-1

21 BWX 120 PCMCIA Modem - PC Troubleshooting 21-1

PC Operating Systems 21-1
Results of Correc t BWX Modem Diagnostics Tool Installation 21-1

22 End User License Agreement 22-1

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iv

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CHAPTER

Safety Information

T o optimize safety and expedite installatio n and service, read this section. Follow all warnings, cauti ons,
and instructions marked on the eq uipment and incl uded in this doc ument.

To aid in the prevention of inj ury and da ma ge t o p roper t y, cautionary symbol s have been pla ced in this
document to alert the re ader to known potential ly haza rdous situ ation s, or hazar ds to equipm ent or
procedures. Th e sy mb o ls ar e p lac ed before the informa tio n to which they apply. Howev er, an y s ituation
that involves heavy equipment and electricity can become hazardous, and caution and safety should be
practiced at all times when installing, servicing, or operating the equipment.

Caution Caution Symbol - p ossible e quip ment or p ro pert y d ama ge.

1

Warning

Warning Symbol - could cause personal injury or otherwise be hazardous to your health

Cisco, expressly requires that when us ing Cisco el ectroni c equipm ent always follow the basic safet y
precautions to red uce the risk of elect rical shoc k, fire, and in jury to pe ople and/o r proper ty.

1. Follow all warnings and instructions that come with the equipment.

2. Do not use th e e quip me nt w hil e yo u ar e in a bath tub, shower, pool, or spa . E xpo sure o f th e

equipment to water coul d cause severe electric al shock or seri ous damage to the equip ment.

3. Do not allow any ty pe of liquid to co me in cont ac t with th e eq u ipmen t. Unplu g the equi pmen t fr om

the power source before cleaning . Use a damp clo th for clea ning. Do not use any soaps or liquid
cleaners.

4. Follow all airport and FAA regulations when using the equipment on or near aircra ft.

5. Do not use the BWX 120 PCMCIA Modem near medical equipment, life support equipment, or any

equipment that may be susceptible to any form of radio interference. In such areas, the BWX 120
PCMCIA Modem must be powered off.

6. The driver or operato r o f any vehic le shou ld no t op erat e t h e BWX 1 20 PCMC IA Mo de mwhi le in

control of a vehicle. Doing so will d etr ac t from th e driver or operato r’s control a nd ope rat ion of the
vehicle.

7. Do not disassemble the equipment. Removing covers exposes dangerous voltages or other risks and

also voids th e warrant y . Inco rrect reas sembly can c ause equipm ent damage or electrica l shock. Onl y
an authorized repair technician should service this product.

8. Do not expose the equipment to extreme hot or cold temperatures.

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1-1

9. Do not use the equipment under the following conditions:

–

When the equipment has been exposed to water or mo isture .

–

When the equipment has been damaged.

–

When the equi p me nt d oe s no t op er ate p rop er ly o r s hows a di st in ct ch an ge in pe rfo rm an ce.

Chapter 1 Safety Information

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CHAPTER

2

Regulatory Information

The BWX 120 PCMCIA Modem has bee n tested with a t ypical lap top compu ter with a side loading
PCMCIA bay. This BWX 120 PCMCIA Modem must not be co-located or operated in conjunction with
any antenna (other than the one furnished by Cisco and included in the package) or transmitter. Use of
this device in any other configu rat ion m a y excee d t he FCC, E T SI, or oth er r egulat ory b odi es R F
Exposure compliance limit.

If this equipment causes interference to radio or television reception, which can be determined by
turning the equipm ent off and on, t he user should try t o correct the int erfere nce by one or mo re of the
following measures:

1. Re-orient or relocate the receiving antenna,

2. Increase the separat ion bet ween the eq uipm ent and th e receiver,

3. Consult the deal er o r an experie nc ed ra dio tec hn icia n f or addit iona l su gge stions.

FCC guidelines stipu late th at the an ten na should be mor e than 2.5 cm (1” ) from bystande rs and 1. 2 cm
(0.472”) from the user. When in use, the antenna should be pointed vertically upward. When using the
Desktop Antenna with the BWX 120 PCMCIA Modem, a minimum distance of 20 centimeters (8 inches)
is required from the user or bystande r.

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This product confo rms with the Australia n Standar d for Human Exposur e to Radiati on at a distan ce of

2.5 cm. Closer contact; such as touching the aerial will result in radiation in excess of safe limits.
SAR, or Specific Absorption Rate, is the measurement for the rate at which electromagnetic energy is

absorbed by the hum an bo dy duri ng exposur e. T he FC C sta tes the bo dy SA R limi t is 1. 6 W/kg. The
highest reported SA R value for the B WX 1 20 PCMC IA M odem is 0. 560 W/ kg .

Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and , if no t insta lled and us ed in a ccordan ce with the instru ctions, may cau se ha rmful i nterferen ce
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation.

BWX 120 PCMCIA Modem User Guide

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Chapter 2 Regulatory Information

If this equipme nt doe s ca use har mf ul i nte rf eren ce to ra dio or te levision r ece ptio n, whi ch c an be
determined by tur n in g th e eq uip m en t o ff and on, the user is encou ra ge d to t ry t o co rr ec t the interference
by one or more of the following measures:

> Re-orient or relocate the receiving antenna.

> Increase the separ ation be twe en th e eq uipm en t and re ceiver. Connect the equipment into an outl et on
a circuit different from that to which the receiver is connected.

> Consult the dealer or an experien ced radio /TV te chnici an for help.

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CHAPTER

3

Introduction

Congratulations! Your BWX 120 PCMCIA Modem is a user-friendly, easy-to-install device that helps
you connect wirelessly to the Internet using the PCMCIA port on y our laptop computer. The BWX 120
PCMCIA Modem provides complete broadband Internet access to residential and small or home office
users without the necessity of pro fessional hardware instal lation.

The BWX 120 PCMCIA Modem provide s portable In terne t service. A computer with the BWX 120
PCMCIA Modem can be moved from room-to-room, location-to-location, or even city-to-city as long as
there is coverage and appr opriate reception in the area. This manual will guide you through the simple
process of installing the B WX 120 PCM CIA M o dem a nd its moni tor ing sof tware.

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CHAPTER

4

Package Inventory

Please verify the contents of your BWX 120 PCMCI A Modem pa ckage. Your package should conta in
the following:

• BWX 120 PCMCIA Modem

• BWX 120 PCMCIA Modem Quick Installation Guide

• Installation CD that includes the BWX Modem Diagnostic Tool monitoring software, the PC

drivers*, and the BWX 120 PCMCIA Modem User ’s Guide

* The PC drivers are in two folders, one for Windows
2000 and W indows XP Oper ating Systems. When you in sert the modem, per the installation instructions,
the PC will detect the new drivers and automatically select the correct one.

WinVista Drivers: netnnpcc_vista.inf

netnnpcc_vista.sys

®

Vista Operating Systems and one for Windows

Win2K-XP Drivers: netnnpcc.inf

netnnpcc.sys

If you do not find a ll of th ese it ems i n yo ur pa ck age, n otify yo ur supp lier.

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BWX 120 PCMCIA Modem User Guide

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CHAPTER

5

BWX 120 PCMCIA Modem Models

The BWX 120 PCMCIA Modem mo del indicate s the frequ ency in which th e BWX 120 PCMC IA
Modem will operate (for e xamp le, 3.4 GH z). The f reque ncy number ap pears on th e BWX 120 PCMCIA
Modem’s label. These are described in the tabl e below.

Model Model Number Frequency Range Operating Band

2.3 GHz 2305-2360 BWX 1 20
PCMCIA Modem

2.5-2.6 GHz 2.5-2.6 BWX 12 0
PCMCIA Modem

3.4 GHz 3410-3525 BWX 1 20
PCMCIA Modem

3.5 GHz 3475-3600 BWX 1 20
PCMCIA Modem

2305-2360 MHz International Only

2500-2686 MHz EBS

3410-3525 MHz WLL

3475-3600 MHz WLL

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CHAPTER

6

Minimum Computing Requirements

(See, also Appendix 21, “BWX 12 0 PCMCIA M odem - PC Troublesh ooting ” )
The following table lists the minimum requirements your computer mu st meet before using the BWX

120 PCMCIA Modem.

Operating System

CPU:
RAM:
Hard Drive:

Monitor:

1. If you are going to upgrade your Operatin g System after l oading t he BWX Modem Diagnost ic s Tool soft war e, you must fir st

uninstall BWX Modem Diagnostics Tool prior to upgrading the OS. Otherwise, the BWX 120 PCMCIA Modem will continue
to operate, but the BWX Modem Diagnostics Tool does not work. See Chapter 17, “Uninstalling The BWX Modem

Diagnostics To ol S oft war e” in this Guide.

1

Windows 2000, Windows XP, or Windows Vista-32bits. It is assumed the
latest Windows service pack is installed on the Operating System.

Note The BWX 120 PCMCI A Mode m is n ot su ppo rted o n M acI ntosh or

Linux/Unix systems.
Pentium level or higher
32 MB or the OS minimum, whichever is greater
85 MB free disk spac e fo r the opti onal BWX Mod em Dia gno stics Tool1

monitoring soft ware
256 colors, 800 x 60 0 resol ution

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CHAPTER

7

Physical Characteristics

The BWX 120 PCMCIA Modem fits into a stand ard Type II PCMCIA slot. A 68-pin connecto r on the
end of the modem connects it to the laptop.

T wo inverted-F antennas reside inside the BWX 120 PCMCIA Modem. All mo dels also ha ve an e xternal
antenna.

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Chapter 7 Physical Characteristics

The image below is a picture of th e external antenn a in the upr ight posi tion. To raise the antenna to its
upright position, raise the antenna counterclockwise. Do not turn the antenna beyond its upright position.

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CHAPTER

8

BWX 120 PCMCIA Modem Features

• Simple plug-and-play installation.

• Indicator light showing power on and synchronizati on with a Base Stat ion.

• OFDMA mode will meet IEEE 802.16e air interface standards.

• Portable.

• Works in Non Line of Sight (NLOS) conditions, using Smart Beamforming technology.

• Automated over-the-air software upgrade s.

• Optional accessory: Desktop Antenna. (This item is no longer available).

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CHAPTER

9

Installing the BWX 120 PCMCIA Modem

The following instruct ions explain how to in stall the BWX 120 PCMCIA Modem and its dri ver sof tware
on your computer. Please read all instructions before attempting the installation.

Note The la ptop should be used prefe rably on a desk when the M odem is installed. Using t he laptop with the

Modem close to the bod y, such as on the lap, is undesirab le.

Note The scre enshots shown in these instruct ions were taken fr om a laptop op erati ng with Windows XP. If

you have a Windows 2000 or Vista operating system, the screens you see ma y vary from the scre ens
shown in the instructions.

Step Action Illustration

Step 1

Step 2

Step 3

Insert the modem into the Type II
modem slot on y our c om pute r. Be
sure to insert the end that has the
68-pin connector into th e modem
slot.

Raise the antenna to the upright
position.

The Found New Hardware message
appears indicating the PC sees the
modem.

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Chapter 9 Installing the BWX 120 PCMCIA Modem

Step Action Illustration

Step 4

The Welcome to the Found New
Hardware Wizard dialog b ox
appears. Select “No, not this time ”
and click Next. The system responds
with a window requ es ting a C D.

Step 5

Insert the CD that came with the
modem in the CD-R OM dri v e. Sele ct
the Install the software
automatically (Recommended)
option and click Next. The system
responds by searchin g f or a dr iver
until the Hardware Installation
window displays.

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Chapter 9 Installing the BWX 120 PCMCIA Modem

Step Action Illustration

Step 6

Click Continue Anyway to install
the driver. The system responds by
copying files and displaying t he
Completing the Found New
Hardware Wizard window.

Step 7

Step 8

Click Finish to close the Wizard.

On your Windows Desktop, a
message is displaye d in dica ting t hat
the new hardware is installed and
ready to use.

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CHAPTER

10

Accessing the Internet

Now that your BWX 120 PC MC IA Mode m is i nsta lled an d y our comp uter i s o n, you sho ul d b e ab l e to
access the Internet (that is, assuming you ha ve signed up wi th a Service Pro vider). To access the Internet,
open the Web browser that is installed on yo ur compu ter, (for example, Netscap e, Inte rnet Explo rer,
etc.).

Note The example in the procedure below uses Internet Explorer. The Web page used in the procedure is used

for illustration purposes. The actual Web page you see depends on your Internet browser settings.

To access the Internet,

Step Action Illustration

Step 1

Step 2

Ensure the light on the top of the
modem is blinking. This indicates
that the modem is transmitting data
and is ready for use.

Double-click the Internet Explo rer
icon on your desktop or click

START>All Programs>Internet
Explorer. The system responds by

opening Internet Explorer with a Web
page displayed (refer to illustration
to the right).

Step 3

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If the Web page does not display,
refer to Chapter 11,

“Troubleshooting.” in this manual for

more information.

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