Cisco Systems BEFCMU10 User Manual

A Division of Cisco Systems, Inc.

Model No.

Cable Modem

with USB and

WIRED

Ethernet Connections

BEFCMU10

User Guide

Cable Modem with USB and Ethernet Connections

Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2003 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.

WARNING: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling.

How to Use this Guide

Your guide to the Cable Modem has been designed to make understanding networking with the Cable Modem easier than ever. Look for the following items when reading this guide:

This checkmark means there is a Note of interest and is something you should pay special attention to while using the Cable Modem.

This exclamation point means there is a Caution or warning and is something that could damage your property or the Cable Modem.

This question mark provides you with a reminder about something you might need to do while using the Cable Modem.

In addition to these symbols, there are definitions for technical terms that are presented like this:

word: definition.

Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like this:

Figure 0-1: Sample Figure Description

Figure numbers and descriptions can also be found in the “List of Figures” section in the “Table of Contents”.

BEFCMU10_V4-UG-41118NC BW

Cable Modem with USB and Ethernet Connections

Table of Contents

Chapter 1: Introduction 1

Welcome 1 What’s in this Guide? 1

Chapter 2: Getting to Know the Cable Modem 3

Back Panel Ports 3 Front Panel LEDs 4

Chapter 3: Connecting the Cable Modem 5

Overview 5 Connection Using the Ethernet Port 5 Connection Using the USB Port 6

Chapter 4: Installing the USB Driver for Windows XP 7

Overview 7 Instructions for Installing the Driver 7

Chapter 5: Installing the USB Driver for Windows 2000 8

Overview 8 Instructions for Installing the Driver 8

Chapter 6: Installing the USB Driver for Windows Millennium 10

Overview 10 Instructions for Installing the Driver 10

Chapter 7: Installing the Driver for Windows 98 11

Overview 11 Instructions for Installing the Driver 11

Appendix A: Troubleshooting 13

Common Problems and Solutions 13

Appendix B: Windows Help 15 Appendix C: Glossary 16 Appendix D: Specifications 23 Appendix E: Warranty Information 24 Appendix F: Regulatory Information 25 Appendix G: Contact Information 26

Cable Modem with USB and Ethernet Connections

List of Figures

Figure 2-1: Back Panel 3 Figure 2-2: Front Panel 4 Figure 3-1: Connect the Coaxial Cable 5 Figure 3-2: Connect the Ethernet Network Cable 5 Figure 3-3: Connect the Power Cable 5 Figure 3-4: Connect the Coaxial Cable 6 Figure 3-5: Connect the USB Cable 6 Figure 3-6: Connect the Power Cable 6 Figure 4-1: Welcome 7 Figure 4-2: Please wait... 7 Figure 5-1: Welcome 8 Figure 5-2: Install Hardware Device Drivers 8 Figure 5-3: Locate Driver Files 8 Figure 5-4: Driver Files Search Results 9 Figure 5-5: Driver Installation Complete 9 Figure 6-1: Add New Hardware Wizard 10 Figure 6-2: Driver Installation Complete 10 Figure 7-1: Add New Hardware Wizard 11 Figure 7-2: Search for Driver 11 Figure 7-3: Select CD-ROM Drive 11 Figure 7-4: Select Updated Driver 12 Figure 7-5: Location of Driver 12 Figure 7-6: Driver Installation Complete 12

Cable Modem with USB and Ethernet Connections

Chapter 1: Introduction

Welcome

Thank you for choosing the Linksys Cable Modem. Experience the savings of owning your own cable modem! The Linksys Cable Modem is the easiest and most affordable way to get a blazing fast connection to the Internet

-- far faster than a dial-up, and without tying up your phone line. The "always on" connection eliminates dial-up wait time and busy signals. Web surfing and your e-mail are instantly available, anytime. And with the extra speed, online gaming is a whole new experience, and download time on big music, video, and other files goes from hours to minutes.

Installation is quick and simple. Connect it directly to any PC with an available USB or Ethernet port, and you’re ready to surf the Internet. Or connect it to a Linksys router and share that high-speed Internet access with everyone on your home network.

The Linksys Cable Modem is fully compliant with all industry standards—DOCSIS 1.0, 1.1, and 2.0—so you know it’ll work with any cable Internet service provider.

With the Linksys Cable Modem, you'll avoid monthly rent charges, and make the most of your high-speed cable Internet connection.

What’s in this Guide?

This user guide covers the steps for installing the Cable Modem and installing its USB driver if you are using its USB connection.

• Chapter 1: Introduction This chapter describes the Cable Modem’s applications and this User Guide.

• Chapter 2: Getting to Know the Cable Modem This chapter describes the physical features of the Cable Modem.

• Chapter 3: Connecting the Cable Modem This chapter instructs you on how to connect the Cable Modem using its Ethernet or USB port.

• Chapter 4: Installing the USB Driver for Windows XP This chapter explains how to install the Windows XP driver required for a USB connection to the Cable Modem.

Chapter 1: Introduction Welcome

Cable Modem with USB and Ethernet Connections

• Chapter 5: Installing the USB Driver for Windows 2000 This chapter explains how to install the Windows 2000 driver required for a USB connection to the Cable Modem.

• Chapter 6: Installing the USB Driver for Windows Millennium This chapter explains how to install the Windows Millennium driver required for a USB connection to the Cable Modem.

• Chapter 7: Installing the USB Driver for Windows 98 This chapter explains how to install the Windows 98 driver required for a USB connection to the Cable Modem.

• Appendix A: Troubleshooting This appendix describes some potential problems and solutions regarding use of the Cable Modem.

• Appendix B: Windows Help This appendix describes how you can use Windows Help for instructions about networking, such as installing the TCP/IP protocol.

• Appendix C: Glossary This appendix gives a brief glossary of terms frequently used in networking.

• Appendix D: Specifications This appendix provides the technical specifications for the Cable Modem.

• Appendix E: Warranty Information This appendix supplies the warranty information for the Cable Modem.

• Appendix F: Regulatory Information This appendix supplies the regulatory information regarding the Cable Modem.

• Appendix G: Contact Information This appendix provides contact information for a variety of Linksys resources, including Technical Support.

Chapter 1: Introduction What’s in this Guide?

Cable Modem with USB and Ethernet Connections

Chapter 2: Getting to Know the Cable Modem

Back Panel Ports

The Cable Modem’s ports are located on the back panel.

Figure 2-1: Back Panel

Power Port The Power port is where you will connect the included power adapter.

Reset Button The Reset button allows you to clear the Cable Modem’s connections and set the Cable

Modem to the factory defaults.

Ethernet Port The Ethernet port allows you to connect the Cable Modem to your PC or other Ethernet

network device using a Category 5 (or better) Ethernet network cable.

USB Port The USB port allows you to connect the Cable Modem to your PC using the included USB cable.

Cable Port The Cable port is where you will connect the cable from your Internet Service Provider (ISP).

This is a round coaxial cable, like the one that connects to the back of your cable box or television.

Chapter 2: Getting to Know the Cable Modem Back Panel Ports

Cable Modem with USB and Ethernet Connections

Front Panel LEDs

The Cable Modem’s LEDs are located on the front panel.

Figure 2-2: Front Panel

Power Green. The Power LED lights up when the Cable Modem is powered on. It stays solid after the

self-test. If the LED lights up red, the self-test has failed.

Internet, Online Green. The Online LED flashes when the Cable Modem is establishing a connection to your

cable ISP. It is solidly lit when the Cable Modem is synchronized with your cable ISP.

Internet, DS Green. The DS (Downstream) LED lights up and flashes when the Cable Modem is trying to

lock on a downstream signal. The LED stays solid when it has locked on the signal.

NOTE: If the US and DS LEDs are flashing, the modem is still operating, but your Internet service has been disabled by your Internet Service Provider.

Internet, US Green. The US (Upstream) LED lights up and flashes when the Cable Modem is trying to lock

on an upstream signal. The LED stays solid when it has locked on the signal.

Ethernet Green. The Ethernet LED lights up when the Cable Modem is connected to your computer or

network through the Ethernet port. It flashes when there is activity on the Ethernet port. The LED will light up orange when there is a data collision.

USB Green. The USB LED lights up when the Cable Modem is connected to your computer or

network through the USB port. It flashes when there is activity on the USB port. The LED will light up orange when the USB is connected and before the driver is installed.

Chapter 2: Getting to Know the Cable Modem Front Panel LEDs

NOTE: If the US, DS, and Online LEDs are flashing, the modem is performing a self-test.

Cable Modem with USB and Ethernet Connections

Chapter 3: Connecting the Cable Modem

Overview

You can connect the Cable Modem to your PC using either the Ethernet port or the USB port. If you use the USB port, you will also have to install a USB driver on your PC. If you are using the Cable Modem’s Ethernet port, proceed to the “Connection Using the Ethernet Port” section. If you are using the Cable Modem’s USB port, proceed to the “Connection Using the USB Port” section.

Connection Using the Ethernet Port

1. Power off your PC. If you have an existing cable modem that you are replacing, disconnect it at this time.

2. Connect the coaxial cable from your Internet Service Provider (ISP) or cable company to the Cable port on the back panel of the Cable Modem. (The other end of the coaxial cable should be connected according to the ISP or cable company’s instructions.)

3. Connect the included Ethernet network cable to the Ethernet port on the back panel of the Cable Modem.

4. Connect the other end of the Ethernet network cable to the RJ-45 port of your PC’s Ethernet network adapter or a network device, such as a router, switch, or hub.

NOTE: Make sure that you have TCP/IP installed on your computer. For more information, refer to “Appendix B: Windows Help.”

Figure 3-1: Connect the Coaxial Cable

5. Connect the included power adapter to the Power port on the back panel of the Cable Modem. Connect the other end to a standard electrical outlet.

6. The Power LED on the front panel of the Cable Modem should light up and remain lit.

7. Power on your PC.

8. Contact your cable ISP to activate your account. Your cable ISP will need the MAC address for the Cable Modem in order to set up your account. The 12-digit MAC address is printed on a bar code label on the bottom of the Cable Modem. Once you have given them this number, your cable ISP should be able to activate your account.

Congratulations! The installation of the Cable Modem is complete.

Chapter 3: Connecting the Cable Modem Overview

Figure 3-2: Connect the Ethernet Network Cable

Figure 3-3: Connect the Power Cable

NOTE: To activate your high-speed Internet account,

you must contact your cable ISP after you have connected the Cable Modem.

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