Cisco Validated Designs (CVDs) provide the foundation for systems design based on common use cases
or current engineering system priorities. They incorporate a broad set of technologies, features, and
applications to address customer needs. Cisco engineers have comprehensively tested and documented
each CVD in order to ensure faster, more reliable, and fully predictable deployment.
Documentation for Cisco Validated Designs
Cisco Preferred Architecture (PA) Design Overview guides help customers and sales teams select the
appropriate architecture based on an organization's business requirements; understand the products that
are used within the architecture; and obtain general design best practices. These guides support sales
processes.
Cisco Validated Design (CVD) guides provide detailed steps for deploying the Cisco Preferred
Architectures. These guides support planning, design, and implementation of the Preferred Architectures.
Cisco Collaboration. The SRND should be referenced when design requirements are outside the scope of
Cisco Preferred Architectures.
Many CVD guides tell you how to use a command-line interface (CLI) to configure network devices. This
section describes the conventions used to specify commands that you must enter.
Commands to enter at a CLI appear as follows:
configure terminal
Commands that specify a value for a variable appear as follows:
ntp server 10.10.48.17
Commands with variables that you must define appear as follows:
class-map [highest class name]
Commands at a CLI or script prompt appear as follows:
Router# enable
Long commands that line wrap are underlined. Enter them as one command:
If you would like to comment on a guide or ask questions, please email
collab-mm-cvd@external.cisco.com.
CVD Navigator
PAGE 5
The CVD Navigator helps you determine the applicability of this guide by summarizing its key elements: the
Cisco Preferred Architecture for
Midmarket Collaboration,
Design Overview
Cisco Preferred Architecture for Video,
Design Overview
To view the related CVD guides,
click the titles or visit the following site:
http://www.cisco.com/go/cvd/collaboration
Unified Communications
Using Cisco Business Edition
6000 CVD
use cases, the scope or breadth of the technology covered, the proficiency or experience recommended,
and CVDs related to this guide. This section is a quick
reference only. For more details, see the Introduction.
This Cisco validated design guide should be started after
deploying the Unified communications using cisco
BE6000 cisco validated design guide.
This guide addresses the following technology use
cases:
—Organizations want
to reap the budgetary and productivity gains that a
remote workforce allows, without compromising
the benefits of face-to-face interaction. They need
a solution that is fast to deploy and easy to manage
from a central location, without replicating costly
components at their remote sites.
For more information, see the “Use Cases” section in
this guide.
This guide covers the following areas of technology and products:
Video call agent
Desktop video endpoints
Multipurpose room systems
Video Conference Bridge
Video Conference Management Systems
Video Conference Scheduling Systems
Video Recording Systems
Session Initiation Protocol (SIP) signaling
For more information, see the “Design Overview” section in this guide.
CVD Navigator
PAGE 6
This guide is for people with the following technical proficiencies—or equivalent experience:
—1 to 3 years configuring voice devices and video single-screen endpoints,
supporting telephony and video applications, and troubleshooting.
Introduction
PAGE 7
Businesses around the world are struggling with escalating travel costs. Growing corporate expense
accounts reflect the high price of travel, but travel also takes a toll on the health and well being of
employees and their families. Often, the only way to solve a difficult problem is to fly an expert to the
location to see the issue and discuss it with the people at the site. When an expert cannot see what is
being described, the resolution of a complex problem often takes much longer.
Workers at remote sites often feel isolated from their departments because they do not spend enough
face time with their peers and they feel disconnected from the decision-making process. This isolation can
lead to lower job performance and less job satisfaction from employees who do not work at the
organization’s main location.
Hiring process can be very lengthy and costly, especially when candidates are located in other cities or
when multiple people are involved in the interview process. Organizations with video conferencing systems
in their offices can reduce expenses and time by bringing candidates into the nearest facility and allowing
interviews to be conducted both in person and over video.
The face-to-face interaction during video collaboration meetings helps to boost information retention,
promotes increased attention span, and reduces participant confusion. The nonverbal cues experienced in
a visual meeting are sometimes more important than what is actually spoken.
Use Case: Video Collaboration with Desktop and Multipurpose Room
Systems
Organizations want to reap the budgetary and productivity gains that a remote workforce allows—without
compromising the benefits of face-to-face interaction. They want to allow the flexibility for an employee to
work across remote sites while still maintaining the familiar in-person contact of their peers and managers.
They also want to enrich the collaboration experience in their meeting rooms, boardrooms, auditoriums
and other shared environments. A solution is needed that is fast to deploy and easy to manage from a
central location without replicating costly components at their remote sites.
This design guide enables the following capabilities:
Single cluster centralized design to simplify deployment and management while saving on
infrastructure components.
URI and numeric dialing to allow video-enabled IP phones to call room systems.
Provisioning the videoconference bridge for the site.
Conference resource optimization, management and scheduling.
Instant, Personal and Scheduled Collaboration Meeting Rooms (CMR) Conferences.
Captures video and presentations for live streaming and video-on-demand (VoD) viewing.
Introduction
PAGE 8
An end-to-end video-collaboration solution incorporates a full suite of endpoints, infrastructure
components, and centralized management tools.
Cisco Preferred Architecture
Cisco Preferred Architectures provide recommended deployment models for specific market segments
based on common use cases. They incorporate a subset of products from the Cisco Collaboration portfolio
that is best suited for the targeted market segment and defined use cases. These deployment models are
prescriptive, out-of-the-box, and built to scale with an organization as its business needs change.This
prescriptive approach simplifies the integration of multiple system-level components and enables an
organization to select the deployment model that best addresses its business needs.
The Cisco Preferred Architecture (PA) delivers capabilities that enable organizations to realize immediate
gains in productivity and add value to their current voice deployments.
High level block diagram
Introduction
PAGE 9
Network Considerations
If you already have an IP network in place for voice, your natural next step is to deploy video over IP. Many
organizations run video systems in a mixed environment as they move from older systems to newer ones,
based on IP. As older systems migrate off of ISDN, significant quality improvements and cost savings will
be seen.
Unified communications running over IP offers lower costs, easier management, remote monitoring, and
control from across the network. It also provides higher bandwidth for calls, enabling superior audio and
video quality while providing tighter integration into the corporate IT mainstream.
With an IP network, the ongoing costs of running video calls are minimal because you only have to pay for
maintenance and technical support. When return on investment (ROI) for the initial deployment is met, any
additional costs are essentially free. Because there is no incremental cost involved, employees and
managers are more likely to use the technology. As usage goes up, payback times go down, further
boosting the ROI.
Solution Details
The Video Conferencing CVD includes the following components:
Cisco Unified Communications Manager (Unified CM), for call control and SIP endpoint registrations
Desktop (Cisco 8800 series IP phones, Cisco Jabber and Cisco Desktop Collaboration Experience DX
series) and multipurpose (Cisco TelePresence SX 10 and 20 Quick Set) systems for placing and
receiving calls
Cisco TelePresence Server on Virtual Machine, Cisco TelePresence Conductor, Cisco TelePresence
Management Suite (TMS) and Cisco TelePresence Management Suite Provisioning Extension
(TMSPE) for reservation-less, instant CMR conference (formerly ad-hoc conference), personal CMR
conference (formerly rendezvous/static conference) and scheduled CMR conference
Cisco TelePresence Content server for video and conference recording
Network Time Protocol (NTP) server for logging consistency
Introduction
PAGE 10
High level network diagram
Introduction
PAGE 11
Cisco Unified Communications Manager
Unified CM serves as the software-based, call-processing component of Cisco Unified Communications.
Additional data, voice, and video services, such as unified messaging, rich media conferencing,
collaborative contact centers, and interactive multimedia response systems, interact through Cisco Unified
Communications Manager open-telephony application program interface (API).
Unified CM is the primary call agent in this CVD. Unified CM supports session initiation protocol (SIP), and
the configurations in this document use SIP as the signaling protocol for endpoints.
Cisco Video and TelePresence Endpoints
Cisco video endpoints provide IP video telephony features and functions similar to IP voice telephony,
enabling users to make point to point and multipoint video calls. Cisco video endpoints are classified into
families based on the features they support, hardware screen size, and environment where the endpoint is
deployed.
There are two types of endpoints mentioned in this document:
Windows/Mac/Android/IOS and the Cisco 8800 series IP phones and DX650 endpoints are capable
of transmitting video by means of the built-in front-facing camera or a USB attached external
camera. The Cisco TelePresence System DX70 and 80 endpoints take the personal desktop solution
to a next level of experience with support for content sharing, mobile and remote access.
that can turn any display into a powerful Cisco TelePresence system. SX20 Quick Sets are designed
for HD video and multiparty conferencing, with the flexibility to accommodate various room sizes.
—The Cisco TelePresence SX10 and SX20 Quick Sets are flexible integrators
—Cisco Jabber software-based clients, such as Cisco Jabber for
Cisco TelePresence Server on Virtual Machine
The Cisco TelePresence Server is an innovative software solution enabling high-quality standards-based
conferencing for mobile, desktop and immersive endpoints. Compatible with a range of hardware
platforms, the TelePresence Server is a versatile, highly scalable solution for midmarket and larger
enterprise customers. TelePresence Server on Virtual Machine, which runs on the Cisco Unified
Computing System (Cisco UCS) or third party specification-based server platforms, offers a virtualized
solution.
Instant, personal and scheduled CMR conferences use TelePresence Server on Virtual Machine to ensure
that endpoints can communicate in a single conference at the highest possible bit rates and resolutions,
without loss of quality.
Cisco TelePresence Conductor
Cisco TelePresence Conductor software simplifies multiparty video communications, orchestrating the
different resources needed for each conference as required. It allows the video network to be configured
so that conferences can be easily provisioned, initiated, and accessed. TelePresence Conductor simplifies
and enhances conference resource management, making conferences easy to join and administer. It uses
Introduction
PAGE 12
knowledge of all available conferencing resources and their capabilities to help ensure dynamic, intelligent
conference placement and optimized resource usage. Conductor is a mandatory component when
TelePresence Server for Virtual Machine is used for conferencing.
Cisco TelePresence Management Suite
Cisco TelePresence Management Suite (Cisco TMS) enables a variety of scheduling features and
management functionality within Cisco Unified Communications including Personal and Scheduled
Collaboration Meeting Rooms (CMR) Conferences.
CMRs are reserved virtual spaces that have a set video address. Users can call in to that address at any
time to start a meeting. Creation of a CMR requires deployment of TelePresence Conductor with Unified
CM, configured with one or more conference bridge pools and Service Preferences. TMS is required to
configure Personal and Scheduled CMR Conferences.
Cisco TelePresence Content Server
Cisco TelePresence Content Server adds the functionality of recording videos and conferences and then
let them be available as video-on-demand (VoD) for later viewing. There are two scenarios that can be
achieved by having the TelePresence Content Server in the solution:
Dial into the TelePresence Content Server and self record
Record instant CMR conferences
Cisco TelePresence Content Server is trunked to the Unified CM and a dedicated directory number is used
for calls towards the TCS.
Dial Plan
These design uses, single-cluster, centralized call processing. The endpoints use a seven-digit phone
number for dialing, which preserves the capability to receive calls from devices that only support only
numeric dialing. The numbers are in the following pattern:
For URI dialing the endpoints are assigned the URI in the following pattern:
The domain used in this document is .
As your solution grows, you may need to acquire a security certificate from a public certification authority.
Choose a domain name in this step with a valid Internet domain suffix (.com, .edu etc) to ensure that your
system is ready for this requirement.
For instant CMRs, TelePresence Conductor is added as a media resource on the Unified CM.
For personal CMR conferences, TelePresence Conductor is SIP trunked to Unified CM. Personal CMR
conferences can have both numbers and URIs. In this document, every user has a dedicated number and
Introduction
PAGE 13
URI configured on the TelePresence Conductor via the TMS. The CMR numbers and URIs used in the
following pattern:
For scheduled CMRs, TelePresence Conductor is SIP trunked to Unified CM. In this document, whenever a
user schedules a conference, a randomly generated number is assigned to the scheduled conference for
the users to dial in. The scheduled CMR numbers are used in the following pattern:
For recording, TelePresence Content Server is SIP trunked to Unifed CM. For self-video recording the
user has to dial a preconfidured DN. For recording an instant CMR conference the user will have to add
TCS DN as an additional participant. In this document, this preconfigured DN is in the following pattern:
Deployment Details
PAGE 14
This guide is divided into multiple sections: server installations and deploying CMR Premises. Each section
has procedures and steps needed to configure the system from the ground up.
For customers who want to deploy both conferencing and recording in their environments, please follow all
the procedures in all the process boxes.
For customers who want to deploy only conferencing without the recording capability, please skip the
precedures labelled as (recording only).
For customers who want to deploy only recording without the conferencing capability, please follow the
procedures labelled as (recording only).
For the installation of Cisco Unified Communications Manager (Unified CM), refer the “Installing the Cisco
Unified CM” process in the Installation Guide for Cisco Business Edition 6000.
Easy Access Configuration Sheet
Easy Access Configuration Sheet
Deployment Details
PAGE 15
1. Configure Cisco Business Edition 6000 connectivity to LAN
2. Deploy OVA to host
3. Configure the VM guest
This process guides you through installing the TelePresence Server Virtual Machine.
Configure Cisco Business Edition 6000 connectivity to LAN
Deploy OVA to host
The Cisco Business Edition 6000 is connected to a switch in the data center.
Using the user account that has ability to make configuration changes, log in to the data
center switch.
If there is a previous configuration on the switch port where BE6000 is connected, bring the
port back to its default state by issuing a no in front of each command.
Configure the port as an access port.
interface
description BE6000
switchport access vlan
switchport host
This procedure represents a typical installation. The Deploy OVF Template wizard dynamically changes to
reflect host configuration so your steps may vary.
Log in to vSphere in order to access the ESXi Host. Select .
Deployment Details
PAGE 16
Click , find the location of the .ova file, click , and then click .
On the OVF Template Details page, click . If an End User License Agreement page appears, read the EULA, click then . On the Name and Location page, enter and the Inventory Location where the virtual
machine will reside.
On the Deployment Configuration page, select 8 Cores Cisco TelePresence Server and
then click .
If the Host Cluster page comes, select the host or cluster you want to run the deployed
virtual machine, and then click .
If the Resource Pool page comes, select the resource pool with which you want to run the
deployed virtual machine, and then click .
If the Storage page comes, select the datastore onto which the TelePresence Server Virtual
Machine Guest will be deployed, and then click .
Deployment Details
PAGE 17
i
Tech Tip
Because VM performance may degrade during the resizing of a partition, Thin Provision is not
recommended.
Configure the VM guest
On the Disk Format page, ensure that the default disk format of Thick Provision Lazy
Zeroed is selected and then click .
If Network Mapping is listed, configure it and select the network mapping that applies to
your infrastructure (the default is VM Network), and then click .
On the Ready to Complete page, confirm your deployment Setting, select
and click .
Right-click the VM guest and click . The VM guest will take some time to
boot.
Configure a static IP address following the format shown in the console and press .
Use your browser to navigate to the IP address or host name of the device.
Deployment Details
PAGE 18
i
Tech Tip
The Cisco TelePresence Server on Virtual Machine application must be managed through the Cisco
TelePresence Conductor XC4.0 (or later), or a similar system, or through the TelePresence Server API.
For more information about the TelePresence Server API, refer to the latest Cisco TelePresence Server
API Reference Guide.
i
Tech Tip
Cisco recommends that you change the admin account to use a password as soon as possible. To do
that, on the Login information page, click .
Click and enter the user name with no password. The Login information page
appears.
Deployment Details
PAGE 19
Easy Access Configuration Sheet
1.
Deploy OVA to host
2. Configure the VM guest
3. Apply licenses on TelePresence Conductor
Deployment Details
PAGE 20
Deploy OVA to host
i
Tech Tip
If the .ova file is already preloaded onto the datastore, you may have to re-enter
username and password credentials so that vSphere client can access the web server.
i
Tech Tip
Because VM performance may degrade during the resizing of a partition, Thin Provision is not
recommended.
Log in to vSphere to access the ESXi Host. Select . Select and browse to the location of the .ova file. Click .
On the OVF Template Details page click . On the End User License Agreement page read the EULA. If you accept the EULA, click and then . On the and Location page enter as the Name for this TelePresence
Conductor VM guest.
On the Storage page, select the datastore onto which TelePresence Conductor VM Guest
will be deployed, and then click .
On the Disk Format page, ensure that the default disk format of
is selected and then click .
If Network Mapping is listed, configure it and select the network mapping that applies to
your infrastructure (the default is VM network), and then click .
On the Ready to Complete page, confirm your deployment settings. Select . Click .
Deployment Details
PAGE 21
Configure the VM guest
Right-click the VM guest and click . The VM guest will take some time to
boot.
At the login prompt, enter the username , and the password . At the Install Wizard prompt, type , and then press . To enter IP information, follow the Install Wizard. Enter the following in the relevant fields.
Configure other entries as required.
Run Install wizard:
Do you wish to change the system password:
Password:
IP Protocol:
IP Address LAN1:
Subnet Mask LAN1:
Default Gateway Address:
Ethernet Speed:
Run ssh daemon:
The configuration is applied and TelePresence Conductor logs you out.
Log into TelePresence Conductor as root and then restart the VM guest by typing . You should now be able to access TelePresence Conductor via a web browser.
Deployment Details
PAGE 22
Apply licenses on TelePresence Conductor
i
Tech Tip
For additional licensing details, refer the Cisco Preferred Architecture for Midmarket Collaboration,
Design Overview.
For the scenarios covered in this CVD, following are the type of licenses installed on the TelePresence
Conductor:
Release Key
Personal Multiparty License
In your browser, enter the correct IP address and log in as admin. Navigate to . On the Option Keys page enter the release key provided in the field and then
click .
On the Options Keys page, under Multiparty Licensing section, set the
as and click .
For each option key provided, in the field, enter the option key value and
then click .
Deployment Details
PAGE 23
Easy Access Configuration Sheet
1. Install Windows Server
2. Install TMS on the Windows Server
3. Install TMSPE on the Windows Server
i
Tech Tip
The SQL Server can also be installed off-box for resiliency.
Installing TMS involves installation of two applications, TMS Core and the TMSPE. Both applications are
installed on Windows Server, which is installed as a VM on the BE6000.
This CVD installs the TMS applications on Windows Server 2012 Standard 64 bit Edition with Microsoft
SQL Server 2012 64 bit installed on it. TMS stores all its customer data in its SQL database.
Deployment Details
PAGE 24
Install Windows Server
Log in to vSphere to access the ESXi Host. Select .
On the Configuration page select and click .
On the Name and Location page, enter as , select Inventory
Location and click .
On the Storage page select the datastore and click .
Deployment Details
PAGE 25
On the Virtual Machine Version page, select and click .
On the Guest Operating System page, select under Guest Operating System,
select and click .
On the CPUs page, select Number of Virtual sockets as 1, select Number of cores per
virtual socket as and click .
Deployment Details
PAGE 26
On the Memory page, select Memory Size as and click .
On the Network page, select the How many NICs do you want to connect as 1 and click
.
On the SCSI Controller page, select the appropriate settings and click . On the Select a disk page, select , click .
Deployment Details
PAGE 27
On the Create a Disk page, select Disk Size as , Disk Provisioning as
i
Tech Tip
Because VM performance may degrade during the resizing of a partition, Thin provision is not
recommended.
and click .
On the Advanced Options page, select appropriate options and click . On the Ready to Complete page, confirm your deployment settings and click . Once the VM is created, right click on the newly created VM, select Power and click
.
Install Windows Server 2012 Standard on this newly created VM. To configure the IP information, enter the following in the relevant fields. Configure other
entries as required.
IP address—
Subnet mask—
Default gateway—
DNS server—
Complete all critical windows update, close all open applications and disable virus-scanning
software and other software that may prevent an installation from completing.
Deployment Details
PAGE 28
i
Tech Tip
Depending on windows components needing to be added, you may me prompted to reboot the server
more than once during the installation. The installer automatically resumes after the server boots.
Install TMS on the Windows Server
i
Tech Tip
For additional licensing details, refer the Cisco Preferred Architecture for Midmarket Collaboration,
Design Overview.
Install SQL Server 2012 on the Windows Server.
For the scenarios covered in this CVD, following are the type of licenses installed on the TMS:
Release Key
Download the Cisco TMS. zip file from cisco.com. Extract the .zip file. Run the Cisco TMS executable as administrator.
Click to continue.
Deployment Details
PAGE 29
On the welcome screen, click .
Deployment Details
PAGE 30
On the License Agreement page, click .
On the database setting page, select Use , enter the username,
password to allow the installer to create a new database and click .
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