Cisco 8945G Quick Reference Manual

Cisco Unified

IP 8945G Phones

Quick Reference Guide

Information & Communication Technologies

Computer Center, Rm. 148

Work Order Desk 575-646-5999

Fax [phone]

[e-mail]

Conference Button

Hold Button

Transfer Button

Redial Button

Speaker Phone Button

Mute Button

Headset Button

Volume Control Button

Message Button

Applications button

Directory Button

Line Buttons

Navigation Arrow Button

Video Mute Button

Place a Call

Use one of the following methods to place a
call:

•Lift the handset and dial the number.

•Dial the number, and then lift the handset.

•Dial the number, and then press the Call

soft key.

 local off campus, dial 8 then 7 digit

number

 long distance, dial 8 +1 + 7 digit

number

 International, dial 8 + 011 +

country code + city code + number

Redial a Number

•Lift handset

•Arrow down using Navigation Arrow button

to desired number

•Press Call soft key to make the call

Hold a Call

To place a call on hold while on the call:

•Press the Hold button.
To retrieve a held call:

•Press the Resume soft key.
–If multiple calls are on hold, use the

Navigation button to select the desired call
before you press Resume soft key.
–If multiple calls on multiple lines are on
hold, press the line button for the line that
you want to pick up. The active call on the
other line is automatically put on hold.

Mute a Call

•Press the Mute button to turn mute on.
Visual confirmation displays.

•Press the Mute button again to turn mute
off.

Mute Video

Press the Video Mute button to mute the
camera video. Visual confirmation displays.

•Press the Video Mute button again to un-
mute the camera video.

Manage Call Waiting

If you are on a call when a second call comes
in, you either hear a call-waiting tone or see
a flashing indicator light on the handset rest.
To answer the new call on the same line:

•Use the Navigation (up/down arrows)
button to select the call.

• Press the Answer soft key to answer the
call. The call on the other line is
automatically put on hold.
To return to the original call:

•Use the Navigation button to reselect the
call.

•Press the Resume soft key to reconnect to
the call.
For calls on a separate line:

•Press the Line button for the incoming call.
The call on the other line is automatically put
on hold.
To return to the original call:

•Press the Line button associated with the
original call.

Retrieve Voice Messages

•Press the Messages button, and follow the
voice instructions.

Transfer a Call

•During a call, press the Transfer button. The
call is placed on hold.

•Dial the number to which you want to
transfer the call.

•Wait for the call to be answered. Announce
the call to the transfer recipient. Press the

Transfer button then hang up the handset.

Forward All Calls

•On any idle line from which you want to
forward your calls, press the Forward All soft
key.

• Enter a phone number, or select an entry
from the Call History list. Visual confirmation

displays for a few seconds to confirm the
number to which your calls will be
forwarded.

•To verify that your calls are forwarded, look
for:
– A Forward All icon in the line label.
– The forwarding information in the
header.

•Enter 6-9999 to forward to Voice Mail

•To cancel call forwarding, press the

Forward Off soft key.

Conference Call

To create a three-party conference call:

•Dial the first party

•Press the Conference button to open a new

line and put the first party on hold.

•Dial the second party. When the caller
connects, press the Conference button again
to add the new party to the call.

End Conference Call

•Hang up the handset, or press the End Call
soft key.

Call Pick Up

Call Pickup allows you to answer a call that is
ringing on a co-worker’s phone by redirecting
the call to your phone. You might use Call
Pickup if you share call-handling tasks with
co-workers.
Press Pick Up soft key.
Press Answer soft key

Adjust the Volume for the Current
Call

• During a call, press the Up or Down
Volume button.

Adjust the Ring Volume

•Press the Up or Down Volume button while
the handset is in its cradle and the phone is
idle.

Select the Ring Type

• Press Applications button.

•Using up and down arrows on the

Navigation key Highlight Preferences option.

• Press OPEN soft key.

•Select Ringtones by pressing 1 on keypad.

•Use the Navigation button to scroll through

the list of ring types. Press the Play soft key
to hear samples.

•Highlight the ring you want, and then press
the Set soft key.

•Press the back arrow soft key to go to the
main directory menu.

•Press Exit soft key

Adjust the Display Contrast

• Press the Applications button.

•Using up and down arrows on the

Navigation key Highlight Preferences option.

•Press Open soft key

•To select Brightness, press 3 on keypad

•Use Navigation arrows up or down for

desired contrast

•Press Save soft key

•Press Back arrow soft key

•Press Exit soft key

Call History

• Press the Applications button.

• Select the Call History

• Press OPEN soft key

• Use the Navigation button to scroll Press

the Select soft key, or:

•To call a selected phone number, highlight
that number on the call log, press Call soft key

•Press the Exit soft key to return
Applications screen

Clear Call History

To clear all numbers in the directory
histories:

•Press Applications button

•Select desired call history log

•Highlight the desired directory log.

•Press More soft key

•Press Delete soft key to remove selected

call from log

•Press the Clear List soft key to remove
entire call log list

•Press arrow back soft key to exit to main
screen.

VOICE MAIL SERVICES

Initial Set Up

•Press the Message button.

•Enter a password. (Default password is

88003#)

•Please follow system instructions for the
following: • Record your name. • Set a new
password. • Record your greeting.

•Please wait until you hear “You Have
Finished Enrollment” then hang up.

To Check Messages from your
telephone:

•Press the Message button and log on.

•New messages will start to play.

•Follow prompts to manage individual

messages.

To Check Messages from outside
the office:

•On-Campus Dial 6-9999
Off-Campus Dial 575-646-9999

•When the greeting begins to play, press *

•Enter last 5 digits of your extension number

(id), then press #

•Enter your pin then press #

•Follow prompts to listen and manage your

messages

To Change Your Recorded Name:

•Press the Message button and log on.

•When greeting starts, Press 4 >3 >2.

•At the tone, record your name, or press *

to keep the current recording.

To Change Your Password:

•Press the Message button and log on.

•Press 4 >3 >1.

•Enter a new password and press #.

•Enter the new password again to confirm it

and press #.

To Record a Greeting:

•Press the Message button and log on.

•Press 4 > 1 > 1.

•After your current greeting, press 1 to

rerecord new greeting

•Press #

•Follow prompts

To Enable or Disable a Greeting:

(You can enable or disable only your
alternate greeting by phone.)

•Press the Message button and log on.

•Press 4 >1 >1.

•After your current greeting, press 2 to

enable or disable your alternate greeting.

Note: When your alternate greeting is enabled, it
overrides all other greetings.

To Reply to a Message:

•After listening to the message, press 4.
Record your reply.

•Press # to send the reply, or press 1 for
message options.
Message Options are the same as above.
Follow the prompts to handle the original
message.

To Forward a Message:

•After listening to the message, press 5.

•Follow prompts to address the forwarded

message.

•Press # to forward the message as is, or
press 2 to record an introduction, or press 3
for message options.

•Press # to forward the message as is, or
press 1 for message options.