Cloud Voice S Service
Cisco Unified IP Phone 8845 User Guide
(Version 2.0)
Cloud Voice S Service – Cisco 8845 IP Phone User Guide
2
Table of Content
1 Phone Set Features and Functions ..................................................................................... 3
1.1 Operation for IP Phone 8845 ......................................................................................... 3
1.2 Location of Control ......................................................................................................... 4
2 Preference Setup .................................................................................................................. 6
2.1 Adjusting Brightness ........................................................................................................ 6
2.2 Adjusting Ringer Volume and Ringtone ........................................................................... 6
2.2.1 Change Volume .......................................................................................................... 6
2.2.2 Change Ringtone ........................................................................................................ 6
3 Basic Features ...................................................................................................................... 7
3.1 Placing a Call ................................................................................................................. 7
3.2 Answering a Call ............................................................................................................ 7
3.4 Ending a Call .................................................................................................................. 7
3.5 Muting a Call .................................................................................................................. 8
4 Call Management features ................................................................................................... 9
4.1 Putting a Call on Hold .................................................................................................... 9
4.2 Call Waiting .................................................................................................................... 9
4.3 Transferring a call......................................................................................................... 10
4.4 Redialing the Last Number Dialed ............................................................................... 10
4.5 Forwarding Calls to another Phone.............................................................................. 10
4.5.1 Setting up Call Forwarding from your IP Phone ................................................... 10
4.5.2 Setting up Call Forwarding from other phone ....................................................... 11
4.5.3 Setting up Call Forwarding via Internet ................................................................ 11
4.6 Placing a Conference Call ............................................................................................ 12
4.7 Call Pickup ................................................................................................................... 12
4.7.1 Call Pickup within your Group ............................................................................... 12
4.7.2 Directed Call Pickup (Specific Group Member) .................................................... 13
4.8 Sim-Ring Mobility ......................................................................................................... 13
4.8.1 Enable/ Disable SIM-Ring Mobility ....................................................................... 13
4.8.2 Switching Call Conversation to Mobile ................................................................. 13
4.8.3 Switching Call Conversation from Mobile Back to IP Phone ................................ 14
5 VoiceMail Service ................................................................................................................ 15
5.1 Activating VoiceMail on your IP Phone ........................................................................ 15
5.2 Remote Activation of VoiceMail .................................................................................... 15
5.3 Accessing VoiceMail .................................................................................................... 15
5.4 Remote Access to VoiceMail ....................................................................................... 16
5.5 Retrieval of VoiceMail via Outlook 2000/ 2003/ 2007/ 2010/ 2013 .............................. 16
6 Using the Phone Log ........................................................................................................... 17
6.1 Viewing and Dialing from the Phone Log ..................................................................... 17
6.1 Delete Call Record from the Phone Log ...................................................................... 17
7 Extension Mobility ............................................................................................................... 18
7.1 Login ............................................................................................................................. 18
7.2 Logout ........................................................................................................................... 18
8. Password Management ...................................................................................................... 19
8.1 Change the Cloud Voice Password ............................................................................. 19
8.2 Change the IP Phone PIN ............................................................................................ 20
Version 2.0 © WTT HK Limited 2017
Cloud Voice S Service – Cisco 8845 IP Phone User Guide
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Item
Description
1
DC adaptor port (DC48V).
2
AC-to-DC power supply.
3
AC power wall plug.
4
Network port.
5
Reserved.
6
Auxiliary port.
7
Handset connection.
8
Analog headset connection.
Notes: IP Phone 8845 cannot function properly when there is a failure in power supply.
WTT Cloud Voice S service is an advanced, state-of-the art unified communications
service which consists of full-featured IP telephony and performs all the functions of a
traditional telephone with the added advantages of Mobility Apps, Sim-Ring, Extension
Mobility, Remote Extension, Presence Communicator and Cloud Communicator
(softphone). It helps to enhance the operational efficiency of your business and assures
that your colleagues can always stay in touch with your business partners anytime,
anywhere.
Highlights of the IP Phone 8845 include a higher-resolution, fully backlit (VGA) color
display, Gigabit Ethernet network and pc switch ports, and High-definition (HD) voice
support, enabling a more productive user experience for multimedia application
engagement.
1 Phone Set Features and Functions
1.1 Operation for IP Phone 8845
Version 2.0 © WTT HK Limited 2017
Cloud Voice S Service – Cisco 8845 IP Phone User Guide
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Item
Description
1
Handset light strip
Indicates an incoming call (flashing red) or new voice message
(steady red).
2
Phone screen
Shows information about your phone, including directory
number, call information (for example caller ID, icons for an
active call or call on hold) and available softkeys.
3.
Video Camera
Use the camera for video calls.
4
Programmable
Feature buttons
and Session
buttons
Depends on the features programmed on the buttons.
Buttons illuminate to indicate status:
• Flashing amber — Ringing call. Pressing this button answers the
call.
• Solid green — May be a connected call or an outgoing call that is
not yet connected. If the call is connected, pressing this button
displays the call details or the participants of a conference call. If the
call is not yet connected, pressing this button ends the call.
•Pulsing green — Held call. Pressing this button resumes the held
call.
•Solid red — Shared line in-use remotely. Pressing this button allows
you to barge in on the call (if Barge is enabled).
•Pulsing red — Shared line call put on hold remotely. Pressing this
button resumes the held call.
5
Softkey buttons
Depends on how your system administrator sets up the phone,
enable softkey options displayed on your phone screen.
1.2 Location of Control
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Cloud Voice S Service – Cisco 8845 IP Phone User Guide
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6
Release buton
Ends a connected call or session.
7
Transfer button
Transfers a call.
8
Hold/Resume
button
Places an active call on hold and resumes the held call.
9
Conference
button
Creates a conference call.
10
Speakerphone
button
Toggles the speakerphone on or off. When the speakerphone is
on, the button is lit.
11
Mute button
Toggles the microphone on or off. When the microphone is
muted, the button is lit.
12
Headset button
Toggles the headset on or off. When the headset is on, the
button is lit.
13
Keypad
Allows you to dial phone numbers, enter letters, and select
menu items (by entering the item number).
14
Contacts button
Opens/closes the Directories menu. Use it to access personal
and corporate directories.
15
Volume button
Controls the handset, headset, and speakerphone volume (offhook) and the ringer volume (on-hook).
16
Applications
button
Opens/closes the Applications menu. Use it to access call
history, user preferences, phone settings, and phone model
information.
17
Messages button
Dials to retrieve your Voicemail messages.
18
Back button
Returns to the previous screen or menu.
19
Navigation and
Select button
The Navigation and Select button allows you to scroll through
menus, highlight items and select the highlighted item.
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Cloud Voice S Service – Cisco 8845 IP Phone User Guide
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2 Preference Setup
2.1 Adjusting Brightness
As the IP Phone display may be affected by the lighting of the office, you can
adjust the brightness accordingly.
1. Press the Applications button .
2. Select Setting. (Use the Navigation and Select button to scroll and
select.)
3. Select Brightness.
To increase brightness, press the up on the Navigation and Select
button
To decrease brightness, press the down on Navigation and Select
button
4. Press the Save softkey to confirm the contrast level, or just press the
Cancel softkey to exit without changing the setting.
2.2 Adjusting Ringer Volume and Ringtone
You can change the volume or ringing tone to suit your business environment
by the following procedures:
2.2.1 Change Volume
1. Press the Volume button right or left to adjust the
loudness of the ringtone.
2.2.2 Change Ringtone
1. Press the Applications button .
2. Select Setting. (Use the Navigation and Select button to scroll and
select.)
3. Select Ringtone and different types of ringing tone are displayed.
4. Press the Play softkey to play a sample.
5. Press the Set softkey to select the ringtone.
6. Press the Apply softkey to confirm your selection, or press the Back to
go back to the Ringtone selection screen.
Version 2.0 © WTT HK Limited 2017
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