Cisco Systems 7926G0356 User Manual

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Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager 8.0(1)

Americas Headquarters

Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 527-0883

Text Part Number:

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Common Phone Tasks

Using the Phone

Place a call Dial the number and press

Answer a call Press , Answer, or

Disconnect Press or EndCall.

Hold/resume a call Press Hold or Resume.

Transfer a call to a new number

Redial a number Press twice or

Forward your extension

Use your call logs Choose Directory (Book) >

Access your Phone Book

Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0705R)

Choose Options >Trnsfer, enter a target number, then press Options >Trnsfer again.

Options > Redial.

Choose Options > CFwdAll. Enter the number to which you want to forward all calls. To cancel, choose 

Options > CFwdAll.

Missed Calls, Received Calls, or Placed Calls.

To dial, scroll to a listing and press Dial or .

Press Ph Book or Directory > Phone Book.

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QUICK REFERENCE

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Quick Reference for Cisco

Unified Communications Manager 8.0(1)

Using the Phone

Shortcut Keys and Buttons

Softkey Definitions

Entering Text

Phone Screen Icons

Common Phone Tasks

Power on/off the phone

Access phone features

Press and hold until phone powers on or off.

Press Options for feature list:

• Press number key for feature or

• Scroll to feature and press .

Access Main menu options

Press a navigation arrow for:

• Directory menu (Book)

• Line view (Phone)

• Settings menu (Tools)

• Services menu (World)

Press number key for menu option.

Adjust display brightness

Choose Settings > Phone Settings >

Display Settings, and select Display Brightness. Press

, then press Save.

Go to main screen from Line View

Press (left arrow).

Shortcut Keys and Buttons

Toggle ringer to vibrate or ring

Adjust ringer, handset, or speaker volume

Mute/unmute your phone

Activate speaker or handset

Access voice messages

Lock/unlock the keypad

Press and hold .

Press up or down.

Press to toggle.

Press and hold . To use the handset, press and hold button again.

Press and hold .

To lock, press and hold . To unlock, press Unlock and OK.

Softkey Definitions

AbbrDial Dial using a speed dial index

number

Barge Add yourself to a call on a shared

line

CallBack Receive notification when a busy

extension becomes available

CFwdAll Set up/cancel call forwarding

ConfList View conference participants

Confrn Create a conference call

DND Turn on/off Do Not Disturb

(DND)

EditDial Edit a number in a call log

GPickUp Answer a call that is ringing in

another group or on another line

HLog Log in or out of your hunt group

iDivert Send a call to your voice messaging

system

Join Join several calls already on a

single line to create a conference

MCID Report suspicious calls

MeetMe Host a Meet-Me conference call

Message Access your voicemail

Park Store a call using Call Park

Ph Book Open your Phone Book

PickUp Answer a call in your group

QRT Submit call problems to the system

administrator

Remove Remove a conference participant

Trnsf er Transfer a call

Entering Text

Character—Press key one or more times.

Space—Press .

Number—Press the number key.

Symbol—Press these keys:

to enter * + - / = \ : ;

to enter space , . ‘ “ | _ ~ ’

to enter # ? ( ) [ ] { }

to enter ! @ < > $ % ^ &

Phone Screen Icons

Line and Call States

Call on hold

Shared line in use

Call Forwarding enabled

Incoming call, or BLF-monitored line is ringing (BLF Pickup only)

BLF-monitored line is in-use

BLF-monitored line is idle

BLF-monitored line is in Do Not Disturb state

Speed-dial, call log, or directory listing (BLF status unknown)

Intercom line in idle state

Intercom line in one-way audio

Line Features

Phone line

Service URL

Voice message

Other Features

Mute on

Headset active

Bluetooth enabled

Bluetooth device connected

Speaker mode active

Ringer off (silent mode)

Ring and vibrate on

Vibrate only on

Application active

Radio signal status

No radio signal

Battery charge status

Keypad locked

Business number for a contact

Home number for a contact

Mobile number for a contact

Other number for a contact

Intercom line in two-way audio

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Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Quick Reference for Cisco Unified Communications Manager 8.0(1) iii

Using the Phone iii Shortcut Keys and Buttons iii Common Phone Tasks iii Softkey Definitions iv Entering Text iv Phone Screen Icons iv

Getting Started 1

Using this Guide 1 Finding Additional Information 2 Safety and Performance Information 2 Cisco Product Security Overview 6 Accessibility Features 6

Connecting Your Phone 8

Installing the Phone Battery 8 Charging the Phone Battery 11

Using the AC Power Supply to Charge the Battery 12

Using the USB Cable and USB Port on the PC to Charge the Battery 14 Powering On the Phone 15 Setting Username and Passwords 16

Entering and Editing Text 16 Accessories for the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G 17

Headset Information 18

Securing the Phone with a Lock Set and Cable Lock 19

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager

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An Overview of Your Phone 20

Cisco Unified Wireless IP Phone 7925G and 7926G 20 Cisco Unified Wireless IP Phone 7925G-EX 21 Understanding Buttons and Hardware 23 Understanding Phone Screen Features 26

Understanding the Home Screen Display 28

Understanding Feature Buttons and Menus 29

Accessing the Help System on Your Phone 30 Using Phone Buttons 31

Understanding Lines vs. Calls 31

Understanding Line and Call Icons 32 Understanding Out-of-Range Alerts 33 Understanding Feature Availability 34 Bluetooth Wireless Headset Support 34

Handsfree Profile Support on the Phone 34 Cleaning the Phone 35

Basic Call Handling 36

Placing a Call—Basic Options 36 Placing a Call—Additional Options 38 Answering a Call 40 Ending a Call 42 Using Hold and Resume 42 Using Mute 43 Switching Between Multiple Calls 44 Transferring Calls 44 Forwarding Calls to Another Number 46 Using Do Not Disturb 47 Making Conference Calls 48

Using Conference Features 48

Using Conference 49

Using Join 49

Using cBarge 51

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Using Meet-Me 51 Viewing or Removing Conference Participants 52

Placing or Receiving Intercom Calls 53

Advanced Call Handling 55

Speed Dialing 55

Using Speed Dial and Fast Dial 56 Picking Up a Redirected Call on Your Phone 57 Storing and Retrieving Parked Calls 59 Logging Out of Hunt Groups 60 Using a Shared Line 60

Understanding Shared Lines 60

Using Barge to Add Yourself to a Shared-Line Call 61

Understanding Barge Features 61 Using Barge Features 61

Preventing Others from Viewing or Joining a Shared-Line Call 62 Using BLF to Determine a Line State 63 Making and Receiving Secure Calls 64 Tracing Suspicious Calls 65 Prioritizing Critical Calls 65 Using Cisco Extension Mobility 67 Using the Application Button 67

Using the Push to Talk Service 68 Using the Barcode Scanner 68

Using a Handset, Headset, and Speakerphone 69

Obtaining Headsets 70 Using Bluetooth Wireless Headsets 70 Using AutoAnswer 73

Changing Phone Settings 74

Customizing Rings 74 Customizing Volume Settings 75 Customizing the Phone Screen 76

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager

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Changing Keypad Settings 78

Using Any Key to Answer the Phone 78 Setting the Keypad to Automatically Lock 79

Changing the Keypad Tones 80 Viewing Your Network Profile List 80 Viewing Hardware Diagnostics 81

Performing Keypad Diagnostics 81

Performing Audio Diagnostics 81

Performing WLAN Diagnostics 81

Performing Scanner Diagnostics 82

Using Call Logs and Directories 83

Using Call Logs 83 Directory Dialing 84

Using Corporate Directory on Your Phone 85

Using Personal Directory on Your Phone 85

Cisco Unified CallManager Release 4.3 and Later 85 Cisco Unified Communications Manager Release 5.0 and Later 86

Using the Phone Book on Your Phone 88

Accessing Voice Messages 93

Accessing Your User Options Web Pages 94

Cisco Unified CallManager Release 4.3 and Later User Options Web Pages 94

Logging In to the User Options Web Pages 94

Subscribing to Phone Services 95 Cisco Unified Communications Manager Release 5.1 and Later User Options Web Pages 96

Accessing Your User Options Web Pages 96

Configuring Features and Services on the Web 97

Setting Up Speed Dials on the Web 97 Using Personal Directory on the Web 98 Setting Up Phone Services on the Web 101 Controlling User Settings on the Web 102 Controlling Line Settings on the Web 103 Using Cisco WebDialer 104

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Understanding Additional Configuration Options 107

Troubleshooting Your Phone 109

General Troubleshooting 109 Viewing Phone Administration Data 110 Using the Quality Reporting Tool 111

Cisco One-Year Limited Hardware Warranty Terms 113

Index 1

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Getting Started

Using this Guide

This guide provides you with an overview of the features available on your phone. You can read it completely for a solid understanding of your phone capabilities, or refer to the table below for pointers to commonly used sections.

If you want to... Then...

Review safety information See Safety and Performance Information, page 2.

Connect your phone to the network See Connecting Your Phone, page 8.

Use your phone after it is installed Start with An Overview of Your Phone, page 20.

Learn about the buttons and menus See Understanding Feature Buttons and Menus, page 29.

Learn about the phone screen See Understanding Phone Screen Features, page 26.

Make calls See Placing a Call—Basic Options, page 36.

Put calls on hold See Using Hold and Resume, page 42.

Mute calls See Using Mute, page 43.

Transfer calls See Transferring Calls, page 44.

Make conference calls See Making Conference Calls, page 48.

Forward calls to another number See Forwarding Calls to Another Number, page 46.

Share a phone number See Using a Shared Line, page 60.

Answer calls ringing on another phone See Picking Up a Redirected Call on Your Phone, page 57.

Use your phone as a speakerphone See Using a Handset, Headset, and Speakerphone, page 69.

Set up speed dialing See Speed Dialing, page 55.

Change the ring volume or tone See Customizing Rings, page 74.

View your missed calls See Using Call Logs and Directories, page 83.

Listen to voice messages See Accessing Voice Messages, page 93.

Customizing your phone using the User Options web pages

See softkey and icon definitions Refer to the Quick Reference Card in the front of this guide.

See Accessing Your User Options Web Pages, page 94.

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager

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Finding Additional Information

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

You can access the Cisco website at this URL:

http://www.cisco.com/

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

You can access the most current licensing information at this URL:

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/openssl_license/7900_ssllic.html

Safety and Performance Information

Read the following safety notices before installing or using your wireless IP phone.

Warning

Note To see translations of the warnings that appear in this publication, refer to the statement

Warning

IMPORTANT SAFETY INSTRUCTIONS



This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.



SAVE THESE INSTRUCTIONS

number in the

IP Phone 7920 Series and Peripheral Devices document that accompanied this product.

Read the installation instructions before connecting the system to the power source.

Statement 1004

Regulatory Compliance and Safety Information for the Cisco Unified Wireless



Statement 1071



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Getting Started

Warning

Voice over IP (VoIP) service and the emergency calling service do not function if power fails or is disrupted. After power is restored, you might have to reset or reconfigure equipment to regain access to VoIP and the emergency calling service. In the USA, this emergency number is 911. You need to be aware of the emergency number in your country.

The plug-socket combination on the battery charger must be accessible at all times because it serves as the main disconnecting device.

The battery charger requires short-circuit (overcurrent) protection to be provided as part of the building installation. Install only in accordance with national and local wiring regulations.

Do not use the Cisco Unified Wireless IP phone 7925G and 7926G in hazardous environments such as areas where high levels of explosive gas may be present. Check with the site safety engineer before using any type of wireless device in such an area.

Do not charge the battery of Cisco Unified IP Wireless Phone 7925G, 7925G-EX, and 7926G in potentially explosive environment.

Statement 361

Statement 1019

Statement 1045

Warning

Use CSA or ATEX qualified accessories with the Cisco Unified IP Wireless Phone 7925G-EX in potentially explosive environment.

Telephone receivers produce a magnetic field that can attract small magnetic objects such as pins and staples. To avoid the possibility of injury, do not place the handset where such objects may be picked up.

Battery Safety Notices

These battery safety notices apply to the batteries that are approved by the Cisco Unified Wireless IP Phone 7925G manufacturer.

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager

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Warning

Caution The battery pack is intended for use only with this device.

Caution Do not disassemble, crush, puncture, or incinerate the battery pack.

Caution To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object

There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

Ultimate disposal of this product should be handled according to all national laws and regulations.

Do not dispose of the battery pack in fire or water. The battery may explode if placed in a fire.

to touch the battery contacts.

Statement 1040

Statement 1015

Caution Handle a damaged or leaking battery with extreme care. If you come in contact with the

electrolyte, wash the exposed area with soap and water. If the electrolyte has come in contact with the eye, flush the eye with water for 15 minutes and seek medical attention.

Caution Do not charge the battery pack if the ambient temperature exceeds 104 degrees

Fahrenheit (40 degrees Celsius).

Caution Do not expose the battery pack to high storage temperatures (above 140 degrees

Fahrenheit, 60 degrees Celsius).

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Getting Started

Caution When discarding a battery pack, contact your local waste disposal provider regarding

local restrictions on the disposal or recycling of batteries.

Caution To obtain a battery, contact your local dealer. Use only the batteries that have a Cisco part

number.

Standard battery—CP-BATT-7925G-STD Extended use battery—CP-BATT-7925G-EXT



Caution Use only the Cisco power supply that is compatible with your phone. To order your power

supply, contact your local dealer and refer to the list of Cisco part numbers. 

Australia—CP-PWR-7925G-AU= Central Europe—CP-PWR-7925G-CE= China—CP-PWR-7925G-CN= Japan—CP-PWR-7925G-JP= North America—CP-PWR-7925G-NA= United Kingdom—CP-PWR-7925G-UK=

Note The battery and power supply are not provided with your phone. To order the battery and

power supply, contact your local dealer.

Power Outage

The ability to access emergency service through the phone depends on the wireless access point being powered. If there is an interruption in the power supply, Service and Emergency Calling Service dialing will not function until power is restored. In the case of a power failure or disruption, you may need to reset or reconfigure equipment before using the Service or Emergency Calling Service dialing.

Regulatory Domains

The radio frequency (RF) for this phone is configured for a specific regulatory domain. If you use this phone outside of its regulatory domain, the phone will not function properly, and you might violate local regulations.

Healthcare Environments

This product is not a medical device and uses an unlicensed frequency band that is susceptible to interference from other devices or equipment.

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Using External Devices

The following information applies when you use external devices with the Cisco Unified Wireless

Phone:

Cisco recommends the use of good quality external devices (such as headsets) that are shielded against unwanted radio frequency (RF) and audio frequency (AF) signals.

Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of the following actions:

• Move the external device away from the source of the RF or AF signals.

• Route the external device cables away from the source of the RF or AF signals.

• Use shielded cables for the external device, or use cables with a better shield and connector.

• Shorten the length of the external device cable.

• Apply ferrites or other such devices on the cables for the external device.

Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable devices are attached using good quality cables and connectors.

Caution In European Union countries, use only external headsets that are fully compliant with the

EMC Directive [89/336/EC].

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

Further information regarding U.S. export regulations may be found at

http://www.access.gpo.gov/bis/ear/ear_data.html.

Accessibility Features

A list of accessibility features is available upon request. You can find more information about Cisco accessibility features at this URL:

www.cisco.com/go/accessibility

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Getting Started

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Connecting Your Phone

Your system administrator will configure your new Cisco Unified Wireless IP Phone to connect to the corporate wireless network and the IP telephony network.

A rechargeable Lithium ion battery powers the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G. Before you can use your phone, you must install the battery in the phone and then charge the battery. Depending on the type of battery you have, the fully charged battery provides the following hours of service:

• The standard battery provides up to 9.5 hours of talk time or up to 180 hours of standby time.

• The extended battery provides up to 13 hours of talk time or up to 240 hours of standby time.

Note Using a Bluetooth wireless headset reduces the talk time and standby time for both types of

batteries. In addition, how the system administrator configures your phone also affects its battery life. For more information, see your system administrator.

Installing the Phone Battery

This section describes how to install the phone battery. Use the following graphics to do the following:

1. Remove the phone cover

2. Install the battery

3. Replace the cover

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187525

To remove the phone cover, follow the steps in the graphic below:

Connecting Your Phone

Push locking catch to the left to release the cover.

Lift and remove the cover of the battery compartment.

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager

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Battery

To install the battery, follow the steps in the graphic below:

Align battery to the bottom of the battery compartment, making sure that the metal contacts on

the phone and battery face each other.

Press the battery into the battery compartment until it locks into place. Make sure that it lines

up with the phone.

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199794

To replace the phone cover, follow the steps in the graphic below:

Connecting Your Phone

Align locking catches at the bottom of the cover to the notches on the phone.

Press the cover firmly against the phone until it clicks in place.

Charging the Phone Battery

You can charge the battery in your wireless IP phone by connecting the AC power supply or the USB cable to your phone. For more information, see these sections:

• Using the AC Power Supply to Charge the Battery, page 12

• Using the USB Cable and USB Port on the PC to Charge the Battery, page 14

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager

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Battery Type

Charging Time if AC Power Supply Connected to Phone

Charging Time if Phone Connected to USB Port on PC with USB Cable

Standard 2 hours 5 hours

Extended 3 hours 7 hours

Note You can also charge your battery using a desktop charger or multi-charger. For more

information, see the

Accessory Guide.

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G

Using the AC Power Supply to Charge the Battery

You can charge your battery quickly by connecting the AC power supply to the phone. To accommodate different AC power receptacles, you must insert the appropriate AC plug adapter on the AC power supply.

You can use the phone while the battery is being charged. After the battery is charged, you can unplug the power supply cord, or you can leave the phone plugged into the power cord.

Note Depending on configuration, your phone may automatically power off when it is connected

to an AC power source. AC power sources include the power supply, desktop charger, or multi-charger. If the phone is in use (during a call or is using an XML phone service) when it is connected to the AC power source, it will power off after the call or phone service terminates.



For more information, ask your system administrator.



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Connecting Your Phone

To charge the battery in the phone using the AC power supply, follow the steps in this graphic:

Lift the mini-USB port cover (bottom of phone).

Swing the port cover to one side.

Insert the AC power supply mini-USB connector in the port.

Insert the AC plug adapter in the slot on the power supply.

Insert the AC power supply in a wall outlet.

Indicator light—Indicates the charging status:

• Red—Battery charging in process

• Green—Battery charging is complete

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Using the USB Cable and USB Port on the PC to Charge the Battery

You can charge the battery in the phone by connecting your phone with a USB cable to a USB port on your PC. Charging takes longer when you use the USB port on the PC to charge the battery.

To use the USB cable and USB port to charge the battery, use this diagram and follow the steps:

If you want to... Then...

Charge the battery using the USB cable

1. Insert the mini-USB connector on the USB cable into the phone.

2. Insert the USB A-type connector into the USB port on your PC.

Note If the Found New Hardware Wizard opens, use the next row in this table

to stop it.

3. Monitor the indicator light after the phone briefly displays “USB Connected” on the status line.

While the battery is charging, the indicator light is red. When the battery is fully charged, the indicator light turns green.

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Connecting Your Phone

If you want to... Then...

Stop Found New Hardware Wizard from opening when connecting to USB port

1. Click Next to use the wizard dialog box.

2. In the Update New Software dialog, click No, not this time, and click

Next.

3. Click Install the Software automatically (Recommended) and click Next.

4. After a few moments, the Cannot Install This Hardware dialog appears.

Click Don't prompt me again to install this software.

5. Click Finish to close the dialog box.

Powering On the Phone

After charging the battery, you must power on the phone to make and receive calls.

If you want to... Then...

Power on the phone 1. Press and hold the (red button) until the phone powers on.

2. You might need to enter a username and password to access the wireless

network. For more information, see

page 16.

3. After completing authentication and registration with Cisco Unified Communications Manager, the phone displays the main screen and is ready to place or receive calls.

Setting Username and Passwords,

Check signal strength The icon indicates the strength of the signal between the wireless access

point and your phone. Your phone must have at least one bar to place or receive calls.

When you move the phone out of signal range, you lose connection with the wireless LAN. The service area.”

icon appears, and the status line displays, “Leaving

Tip

Your idle phone screen can turn off after a time interval. To alert you that the phone is still powered on and connected to the wireless network when using battery power, the indicator light blinks green every two seconds.

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Setting Username and Passwords

When powering on your phone for the first time, in some networks, you might need to set your username and password to access the wireless network. Ask your system administrator for assistance.

If you want to... Then...

Set username and password

1. Choose (Settings) > Network Profiles.

2. Highlight the current profile name (with ) and press View.

Note icon appears indicating that this screen is locked. For assistance,

contact your system administrator.

3. Highlight WLAN Configuration and press View.

4. Scroll to Username or Password and press .

5. Using the keypad, enter your username or password in the New

Username or New Password field.

For assistance, see Entering and Editing Text, page 16.

Note You can use up to 32 alphanumeric characters for the EAP/LEAP

password.

6. To confirm the changes, choose Options > Save.

7. To return to the main screen, press (red button).

Entering and Editing Text

You can enter characters, numbers, and special characters for passwords. When you press a numeric key on the keypad, a text bubble shows all the characters and symbols that this key controls. Each press moves to another character option.

If you want to... Then...

Enter characters Press the number key until you highlight the character (lower or upper

case) that you want to enter.

Enter numbers Press the number key and locate the number that you want to enter.

Delete the last character Press << once to delete the last character or number or to delete the

whole character string, press and hold <<.

Enter a space Press to enter a space between characters.

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If you want to... Then...

Connecting Your Phone

Enter special characters and symbols

Cancel editing mode Choose Options > Cancel to return to the menu option or main screen.

Press to display and enter these symbols * + - / = \ : ;

Press to display and enter these symbols space , . ‘ “ | _ ~ ’

Press to display and enter these symbols # ? ( ) [ ] { }

Press to display and enter these symbols ! @ < > $ % ^ &

Registering with TAPS

After your phone is connected to the wireless LAN network, your system administrator might ask you to auto-register your phone using TAPS (Tool for Auto-Registered Phones Support). TAPS might be used for a new phone or to replace an existing phone.

To register with TAPS, enter the TAPS extension provided by your system administrator, and follow the voice prompts. You might need to enter your entire extension, including the area code. After your phone displays a confirmation message, disconnect. The phone will re-start.

Accessories for the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G

Accessories that are available for your phone include the following:

• Standard and extended batteries

• AC power supplies for different geographical areas

• Desktop charger

• Multi-charger

• Carrying cases

• Lock sets

Warning

For a complete list and description of accessories, see the Cisco Unified Wireless IP Phone 7925G,

7925G-EX, and 7926G Accessory Guide.

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager

Use CSA or ATEX qualified accessories with the Cisco Unified IP Wireless Phone 7925G-EX in hazardous environments.

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Headset Information

To use a headset, see Using a Handset, Headset, and Speakerphone, page 69. Although Cisco performs some internal testing of third-party wired and Bluetooth wireless headsets for use with the

Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G, Cisco does not certify or support

Cisco products from headset or handset vendors. Because of the inherent environmental and hardware inconsistencies in the locations where Cisco Unified “best” solution that is optimal for all environments. Cisco recommends that customers test the headsets that work best in their environment before deploying a large number of units in their network.

Cisco recommends the use of good quality external devices, like headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of these devices and their proximity to other devices such as cell phones and two-way radios, some audio noise may still occur. See

The primary reason that a particular headset would be inappropriate for the Cisco Unified IP Phone is the potential for an audible hum. This hum can be heard by either the remote party or by both the remote party and you, the Cisco Unified IP Phone user. Some potential humming or buzzing sounds can be caused by a range of outside sources, for example, electric lights, being near electric motors, large PC monitors. In some instances, the mechanics or electronics of various headsets can cause remote parties to hear an echo of their own voice when they speak to Cisco Unified IP Phone users.

Using External Devices, page 6 for more information.

IP Phones are deployed, there is not a single

Using Bluetooth Wireless Headsets

Using Bluetooth wireless headsets will likely increase battery power consumption on your phone and might result in reducing battery life.

For a Bluetooth wireless headset to work, it does not need to be within direct line-of-sight of the phone, but some barriers, such as walls or doors, and interference from other electronic devices, could affect the connection.

Audio Quality Subjective to the User

Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound good to you (the user) and to the party on the far end. Sound is subjective and Cisco cannot guarantee the performance of any headsets, but some of the headsets on the sites listed below have been reported to perform well on Cisco Unified IP Phones.

Nevertheless, it is ultimately the customer's responsibility to test this equipment in their own environment to determine suitable performance.

For information about wired and Bluetooth wireless headsets for your phone, see the Cisco Unified

Wireless IP Phone 7925G, 7925G-EX, and 7926G Accessory Guide and these web sites:

• http://www.plantronics.com

• http://www.jabra.com

• http://www.jawbone.com

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Connecting Your Phone

Securing the Phone with a Lock Set and Cable Lock

You can secure the phone to a desk top by ordering the lock set from Cisco. For more information, refer to the

To install the lock set, use the diagram and follow these steps:

If you want to... Then...

Install the lock set on the phone

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Accessory Guide.

1. Put the security cable around a post or through a hole in the desktop. Insert the loops at the ends of the security cable through the C-ring.

2. Insert the C-ring with cable loops through the slot on back of phone.

3. Use the combination lock to secure the ends of the C-ring around cable

loops and phone.

The phone is secured to the desktop area.

Note The lock set does not include the cable lock.

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager

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An Overview of Your Phone

Cisco Unified Wireless IP Phone 7925G and 7926G

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Your Cisco Unified Wireless IP Phone 7925G and 7926G is a full-feature telephone and a qualified Bluetooth wireless device (Qualified Device ID [QDID] B014396). The phone provides voice communication over the same wireless LAN that your computer uses, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on.

In addition to basic call-handling features, your phone can provide enhanced productivity features that extend your call-handling capabilities.

Depending on the configuration, your phone supports:

• Use of Bluetooth wireless headsets, including certain handsfree call features.

• Wireless access to your phone number and the corporate directory.

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Cisco Systems 7926G0356 User Manual

Common Phone Tasks

Using the Phone

Shortcut Keys and Buttons

Softkey Definitions

Entering Text

Phone Screen Icons

Contents

Getting Started

Using this Guide

Finding Additional Information

Safety and Performance Information

Cisco Product Security Overview

Accessibility Features

Connecting Your Phone

Installing the Phone Battery

Charging the Phone Battery

Using the AC Power Supply to Charge the Battery

Using the USB Cable and USB Port on the PC to Charge the Battery

Powering On the Phone

Setting Username and Passwords

Entering and Editing Text

Accessories for the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G

Headset Information

Securing the Phone with a Lock Set and Cable Lock

An Overview of Your Phone

Cisco Unified Wireless IP Phone 7925G and 7926G