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Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers

Last Updated February 01, 2018

Cisco Systems, Inc.

www.cisco.com

Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices.

Text Part Number: OL-32185-02

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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

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Preface xi

Objectives xi

Audience xi

Organization xii

Conventions xiii

Preface

CHAPTER

This chapter describes the objectives, audience, organization and conventions of this guide, and the references that accompany this document set.

• Objectives, page xi

• Audience, page xi

• Organization, page xii

• Conventions, page xiii

• Related Documentation, page xix

• Searching for Cisco Documents, page xx

• Obtaining Documentation and Submitting a Service Request, page xx

Objectives

Audience

This guide explains how to install, connect, and perform initial configurations for Cisco 4000 Series Integrated Services Routers (ISRs).

Note For warranty, service, and support information, see the “Cisco Warranty Terms” section in the

Pointer Card for Cisco 4000 Series Integrated Services Routers document that was shipped with your router.

This guide is intended for Cisco equipment providers and service persons who are technically knowledgeable and familiar with Cisco routers and Cisco IOS software and features. They would understand how to install, configure, and maintain the router, and they should be familiar with electronic circuitry and wiring practices, and have experience as an electronic or electromechanical technician. This guide identifies certain procedures that should be performed only by trained and qualified personnel.

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Organization

This guide includes the following chapters and appendix:

Chapter/Append ix Title Description

Chapter 1 Overview of Cisco 4000 Series ISRs Describes the router chassis views,

Chapter

information for locating the serial number,

PID

, and UDI2.

Also includes general hardware features, slot, port and interface information, and LED indicators.

Chapter 2 Cisco 4000 Series ISRs

Preinstallation

Chapter 3 Install and Connect Cisco 4000

Series ISRs

Chapter 4 Configure Initial Router Settings on

Cisco 4000 Series ISRs

Chapter 5 ROM Monitor Overview and Basic

Procedures

Chapter 6 Install and Upgrade Internal Modules

and FRUs

Appendix A Online Insertion and Removal and

Hot-Swapping

1. PID = Product ID

2. UDI = Universal Device Identifier

3. FRU = Field Replaceable Unit

4. OIR = Online Insertion and Removal

Describes site requirements and the equipment needed to install the router.

Describes how to install and connect the router to LAN, WAN, and Voice networks.

Describes how to power up the router and perform the initial configuration.

Provides an overview of ROM Monitor concepts and operations.

Describes how to install and upgrade internal modules and field replaceable

units

on the router.

Describes how to remove and replace data and modules using the online insertion and removal

procedure.

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Chapter

Conventions

This document uses the following conventions:

Convention Indication

bold font Commands and keywords and user-entered text appear in bold font.

italic font Document titles, new or emphasized terms, and arguments for which you supply

[ ] Elements in square brackets are optional.

{x | y | z } Required alternative keywords are grouped in braces and separated by

[ x | y | z ] Optional alternative keywords are grouped in brackets and separated by

string A nonquoted set of characters. Do not use quotation marks around the string or

courier font Terminal sessions and information the system displays appear in courier font.

< > Nonprinting characters such as passwords are in angle brackets.

[ ] Default responses to system prompts are in square brackets.

!, # An exclamation point (!) or a pound sign (#) at the beginning of a line of code

values are in italic font.

vertical bars.

the string will include the quotation marks.

indicates a comment line.

Note Means reader take note.

Tip Means the following information will help you solve a problem.

Caution Means reader be careful. In this situation, you might perform an action that could result in equipment

damage or loss of data.

Timesaver Means the described action saves time. You can save time by performing the action described in

the paragraph.

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Chapter

Warning

Waarschuwing

Va roi tu s

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.

Statement 1071

SAVE THESE INSTRUCTIONS

BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.

BEWAAR DEZE INSTRUCTIES

TÄRKEITÄ TURVALLISUUSOHJEITA

Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.

Attention

Warnung

SÄILYTÄ NÄMÄ OHJEET

IMPORTANTES INFORMATIONS DE SÉCURITÉ

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.

CONSERVEZ CES INFORMATIONS

WICHTIGE SICHERHEITSHINWEISE

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.

BEWAHREN SIE DIESE HINWEISE GUT AUF.

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Chapter

Avvertenza

Advarsel

Avi so

IMPORTANTI ISTRUZIONI SULLA SICUREZZA

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.

CONSERVARE QUESTE ISTRUZIONI

VIKTIGE SIKKERHETSINSTRUKSJONER

Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.

TA VARE PÅ DISSE INSTRUKSJONENE

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.

¡Advertencia!

Va rn in g!

GUARDE ESTAS INSTRUÇÕES

INSTRUCCIONES IMPORTANTES DE SEGURIDAD

Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.

GUARDE ESTAS INSTRUCCIONES

VIKTIGA SÄKERHETSANVISNINGAR

Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.

SPARA DESSA ANVISNINGAR

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Chapter

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Chapter

Avi so

Advarsel

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.

GUARDE ESTAS INSTRUÇÕES

VIGTIGE SIKKERHEDSANVISNINGER

Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed.

GEM DISSE ANVISNINGER

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Chapter

Warning

When installing the product, please use the provided or designated connection cables/power cables/AC adaptors. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have “PSE” shown on the code) is not limited to CISCO-designated products.

There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.

Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

Statement 1036

Statement 1037

Statement 1015

Statement 1035

Statement 371

Searching for Cisco Documents

To search an HTML document using a web browser, press Ctrl-F (Windows) or Cmd-F (Apple). In most browsers, the option to search whole words only, invoke case sensitivity, or search forward and backward is also available.

To search a PDF document in Adobe Reader, use the basic Find toolbar (Ctrl-F) or the Full Reader Search window (Shift-Ctrl-F). Use the Find toolbar to find words or phrases within a specific document. Use the Full Reader Search window to search multiple PDF files simultaneously and to change case sensitivity and other options. The Adobe Reader online help has more information about how to search PDF documents.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html.

Subscribe to What’s New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service.

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Overview of Cisco 4000 Series ISRs

This chapter contains the following sections:f

• About Cisco 4000 Series ISRs, page 1-1

• Safety Warnings, page 1-6

• Chassis Views, page 1-6

• Locate Product Identification Details, page 1-25

• Hardware Features of Cisco 4000 Series ISRs, page 1-26

• Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs, page 1-38

• Specifications, page 1-41

• Periodic Inspection and Cleaning, page 1-50

About Cisco 4000 Series ISRs

CHAPTER

Cisco 4000 Series Integrated Services Routers (ISRs) are modular routers with LAN and WAN connectivity. They support several interface modules, including Cisco Enhanced Service Modules (SM-X) and Cisco Network Interface Modules (NIMs).

Cisco 4000 Series ISRs target these applications:

• Enterprise applications—Intended to be the mid-size aggregation and gateway router typically

residing in a regional or large branch office:

–

WAN aggregation at Cisco Enterprise core

–

Internet gateway

–

Branch or regional office aggregation

–

Remote access aggregation

• Service provider applications—Intended for high-end Enterprise Branch environments:

–

High-end customer premises equipment (CPE) for business-quality Internet access

–

Service provider leased line aggregation

–

Provider edge (PE) and high-end customer edge (CE) for Layer 2 VPN or Layer 3 VPN services

–

Low-end Ethernet aggregation

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About Cisco 4000 Series ISRs

Cisco 4000 Series ISRs are available in these models:

• Cisco 4451-X ISR

• Cisco 4431 ISR

• Cisco 4351 ISR

• Cisco 4331 ISR

• Cisco 4321 ISR

• Cisco 4221 ISR

Unless explicitly stated otherwise, the sections in this documentation apply to all models of Cisco 4000 Series ISRs.

Cisco 4451-X ISR

Cisco 4451-X ISR provides these capabilities:

• Two single-wide SM slots that can be converted into one double-wide SM slot.

• Three single-wide NIM slots that can be converted into one double-wide (NIM1 and NIM2) and one

single wide NIM slot (NIM3).

• One 10/100/1000 RJ-45 Ethernet port for system management (labeled {GE 0} with {MGMT} on

the left of the connector)

Chapter 1 Overview of Cisco 4000 Series ISRs

• Two USB Typ e A h ost p o r t s

• One USB mini-Type B console (placed next to the RJ-45 console port)

• One RJ-45 console port

• One RJ-45 auxiliary port

• Four combo ports that can function as SFP or RJ-45 ports:

–

4 10/100/1000 RJ-45 Ethernet ports (labeled GE 0/0/0, 0/0/1, 0/0/2, and 0/0/3)

–

4 100/1000 SFP Ethernet ports (labeled SFP 0/0/0, 0/0/1, 0/0/2, and 0/0/3)

• LEDs for Ethernet and console status

• LED for the Compact Flash memory card

• Two DDR3-240 pin Control Plane DIMM (dual in-line memory module) slots that support

replaceable DIMM modules

• One DDR3-240 pin Forwarding Plane DIMM slot, which can support replaceable DIMM modules

• One CompactFlash slot, which is serviceable when the fan tray is removed

• One internal 30-W PoE daughter card for two front Gigabit Ethernet ports (labeled GE 0/0/0 and

0/0/1)

• One available ISC slot for an optional serviceable daughter card high-density Packet Voice Digital

Signal Processor Module (PVDM4) to add IP voice and video capability

• Environment monitoring

• Field replaceable fan tray

1-2

• Dual redundant power supply units (PSUs)

• Support for dual 500-W PoE converter power supply module

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Chapter 1 Overview of Cisco 4000 Series ISRs

Cisco 4431 ISR

Cisco 4431 ISR provides these capabilities:

• 3 single-wide NIM slots that can be combined into one double-wide (NIM1 and NIM2) and one

single-wide NIM.

• 10/100/1000 RJ-45 Ethernet port for system management (labeled GE mgmt)

• Two USB 2 Type A host ports

• One USB mini-Type B console (placed next to the RJ-45 console port)

• One RJ-45 console port

• One RJ-45 auxiliary port

• Four combo ports that can function as SFP or RJ-45 ports:

–

4 10/100/1000 RJ-45 Ethernet ports (labeled GE 0/0/0, 0/0/1, 0/0/2, and 0/0/3)

–

4 100/1000 SFP Ethernet ports (labeled SFP 0/0/0, 0/0/1, 0/0/2, and 0/0/3)

• LEDs for Ethernet and console status

• Two DDR3 240-pin Control Plane DIMM (dual in-line memory module) slots that support

replaceable DIMM modules

About Cisco 4000 Series ISRs

• One DDR3 240-pin Forwarding Plane DIMM slot that supports replaceable DIMM modules

• One eUSB flash slot, which is serviceable

• One internal 30-W PoE daughter card for two of the front Gigabit Ethernet ports (labeled GE 0/0/0

• One available ISC slot for an optional serviceable daughter card high-density Packet Voice Digital

• Environment monitoring

• Field replaceable fan tray

• Dual redundant power supply units (PSUs)

• Support for dual 500-W AC+PoE power supply units

Cisco 4351 ISR

Cisco 4351ISR provides these capabilities:

• Two single-wide SM slots that can be converted into one double-wide SM slot.

• Three single-wide NIM slots that can converted into one double-wide (NIM1 and NIM2) and one

• One 10/100/1000 RJ-45 Ethernet port for system management (labeled {GE 0} with {MGMT} on

and 0/0/1)

Signal Processor Module (PVDM4) to add IP voice and video capability

single-wide NIM slot (NIM3).

the left of the connector)

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• Two USB Typ e A h ost p o r t s

• One USB mini-Type B console (placed next to the RJ-45 console port)

• One RJ-45 console port

• One RJ-45 auxiliary port

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About Cisco 4000 Series ISRs

• Three combo ports that can function as SFP or RJ-45 ports:

• One optional internal SSD mSATA storage device

• LEDs for Ethernet and console status

• LED for SSD status

• Two DDR3 DIMM slots that support replaceable DIMM modules

• One eUSB flash slot, which is serviceable

• One serviceable internal 30-W PoE daughter card for two of the front Gigabit Ethernet ports (labeled

GE 0/0/0 and 0/0/1)

• One available ISC slot for an optional serviceable daughter card PVDM4 module to add IP voice

and video capability

• Environment monitoring

• Field replaceable fan tray

• Single PSU

Chapter 1 Overview of Cisco 4000 Series ISRs

–

3 10/100/1000 RJ-45 Ethernet ports (labeled GE 0/0/0, 0/0/1, and 0/0/2)

–

3 100/1000 SFP Ethernet ports (labeled SFP 0/0/0, 0/0/1, and 0/0/2)

• Support for a single 500-W PoE converter power supply module

Cisco 4331 ISR

Cisco 4331 ISR provides these capabilities:

• One single-wide SM slot

• Two single-wide NIM slots that can combined into one double-wide (NIM1 and NIM2).

• One 10/100/1000 RJ-45 Ethernet port for system management (labeled {MGMT} on the right of the

• One USB Type A host port

• One USB mini-Type B console (placed next to the RJ-45 console port)

• One RJ-45 console port

• One RJ-45 auxiliary port

• Three GE ports allocated among two RJ45 and two SFP as:

• Optional internal SSD mSATA storage device

• LEDs for Ethernet and console status

connector)

–

One combo port with 10/100/1000 RJ-45 Ethernet port or SFP Ethernet port (labeled GE0/0/0)

–

One dedicated 10/100/1000 RJ-45 Ethernet port (labeled GE0/0/1)

–

One dedicated SFP Ethernet port (labeled GE0/0/2)

1-4

• LED for SSD status

• Two DDR3 DIMMs slots that support replaceable DIMM modules

• One eUSB flash slot, which is serviceable

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Chapter 1 Overview of Cisco 4000 Series ISRs

• One available ISC slot for an optional serviceable daughter card PVDM4 module to add IP Voice

and video capability

• Environment monitoring

Cisco 4321 ISR

Cisco 4321 ISR provides these capabilities:

• Two single-wide NIM slots that can converted into one double-wide (NIM1 and NIM2).

• One 10/100/1000 RJ-45 Ethernet port for system management (labeled {MGMT} on the right of the

connector)

• One USB Type A host port

• One USB mini-Type B console (placed next to the RJ-45 console port)

• One RJ-45 console port

• One RJ-45 auxiliary port

• Two GE ports allocated among two RJ45 and one SFP as:

–

One combo port with 10/100/1000 RJ-45 Ethernet port or SFP Ethernet port (labeled GE0/0/0)

–

One dedicated 10/100/1000 RJ-45 Ethernet port (labeled GE0/0/1)

About Cisco 4000 Series ISRs

• Optional internal SSD mSATA storage device

• LEDs for Ethernet and console status

• LED for SSD

• One DDR3 DIMMs slot that supports replaceable DIMM modules

• One eUSB flash slot, which is serviceable

• One available ISC slot for an optional serviceable daughter card PVDM4 module to add IP voice

• Environment monitoring

Cisco 4221 ISR

Cisco 4221 ISR provides these capabilities:

• Two single-wide NIM slots

• One USB Type A host port

• One RJ-45 shared console port and auxiliary port

• Two GE ports allocated among RJ45 and SFP as:

• LEDs for Ethernet and console status

and video capability

–

One combo port with 10/100/1000 RJ-45 Ethernet port or SFP Ethernet port (labeled GE0/0/0)

–

One dedicated 10/100/1000 RJ-45 Ethernet port (labeled GE0/0/1)

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• Environment monitoring

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Safety Warnings

Chapter 1 Overview of Cisco 4000 Series ISRs

Warning

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

Ultimate disposal of this product should be handled according to all national laws and regulations.

Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Statement 1040

Statement 1030

Statement 1071

Safety Warnings for Finland, Norway, and Sweden

Warning statement 1017 applies to the countries of Finland, Norway, and Sweden.

Warning

This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security.

Statement 1017

Chassis Views

This section contains views of the front and back panels of the Cisco 4000 Series ISRs, showing locations of the power and signal interfaces, module slots, status indicators, and chassis identification labels:

• Cisco 4451 ISR Chassis

• Cisco 4431 ISR Chassis

• Cisco 4351 ISR Chassis

• Cisco 4331 ISR Chassis

• Cisco 4321 ISR Chassis

• Cisco 4221 ISR Chassis

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Chapter 1 Overview of Cisco 4000 Series ISRs

Cisco 4400 Series

285695

PSU1 PSU2

POE1 POE2

FLASH TEMP PWR

VM FAN STAT

INT

POE

BOOST

1 2 3

Cisco 4451 ISR Chassis

Note Cisco 4451 ISR routers support these slot types:

- Network Interface Modules (NIMs)

- Service modules (SM-X, like SM-X-1T3/E3)

- E-Series Server Modules

Figure 1-1 on page 1-7—Bezel view with two PSUs

Figure 1-2 on page 1-8—Back panel slots and ports

Figure 1-3 on page 1-9—Bezel side LEDs

Figure 1-1 Bezel Side of Cisco 4451 ISR with Two PSUs

Chassis Views

1 Router fan tray (hidden) behind removable

2 LEDs

bezel

3 Router power On/Off switch 4 AC power supply unit (PSU0) 5 AC power supply unit (PSU1)

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Figure 1-2 Back Panel (I/O Side) Slots and Connectors on Cisco 4451 ISR

1 2 3 5 6 8 9 10 11

4 7

1923 16

21 2022

18 17 15

13 12

1 GE 0 management port 2 Auxiliary port 3 RJ-45 Gigabit Ethernet port (GE 0/0/0) 4 LEDs for the GE 0/0/0 interface (See Ta bl e 1-1

for detailed LED information)

5 SFP/Gigabit Ethernet port (GE 0/0/0) 6 SFP/Gigabit Ethernet port (GE 0/0/2) 7 LEDs for the GE 0/0/2 interface 8 RJ-45 Gigabit Ethernet port (GE 0/0/2) 9 NIM slot 1 (shown with slot divider

10NIM slot 2 (shown with slot divider removed).

removed).

11 NIM slot 3 12Ground connection

285698

13Enhanced Service Module (SM-X) 2 14Enhanced Service Module (SM-X) 1

15RJ-45 Gigabit Ethernet port GE 0/0/3 16LEDs for the GE 0/0/3 interface

17SFP/Gigabit Ethernet GE 0/0/3 18SFP Gigabit Ethernet GE 0/0/1

19LEDs for the GE 0/0/1 interface 20RJ-45 Gigabit Ethernet port GE 0/0/1

21Serial console port 22USB Type B mini port

23USB 0 and USB 1

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Figure 1-3 Bezel Side LEDS of the Cisco 4451 ISR Model

Chassis Views

4 5 6

PSU0 PSU1 FLASH TEMP PWR

POE

POE0

POE1

BOOST

ISC

9 8

FAN

STAT

Cisco 4400 Series

PSU1 PSU2

FLASH TEMP PWR

INT

PSU0 PSU1 FLASH TEMP PWR

POE

BOOST

POE1 POE2

BOOST

FAN

VM FAN STAT

ISC

POE0

POE1

STAT

285696

1 PSU0: Power supply unit 1 2 PSU1: Power supply unit 2 3 GE POE: Internal PoE daughter card status 4 FLASH: Compact flash status 5 TEMP: Temperature status 6 PWR: Power 7 STAT: System status 8 FAN: Fan status 9 ISC: Integrated Services Card status 10POE BOOST: Power over Ethernet boost mode

11 POE 1: Power over Ethernet 1status 12POE 0: Power over Ethernet 0 status

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Platform Summary

Figure 1-4 shows the internal view of Cisco 4451 ISR with parts and module locations.

Figure 1-4 Platform Summary of Cisco 4451 ISR

Chapter 1 Overview of Cisco 4000 Series ISRs

1 Forwarding plane processor 2 Control plane processor 3 Control plane processor DIMMs 4 NIM 3 (single-wide) slot 5 Enhanced Service Module (SM-X) slots 6 NIM slot 1 and 2 (shown with slot divider

removed)

7 SFP GE ports 8 Forwarding plane processor DIMM

Cisco 4431 ISR Chassis

Cisco 4431 ISR supports the Network Interface Modules (NIMs) and Integrated Services Card (ISC slots for PVDM4s).

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391891

Figure 1-5 on page 1-11—Bezel view with two PSUs

Figure 1-6 on page 1-12—View of the chassis

Figure 1-7 on page 1-12—Bezel side LEDs

Figure 1-5 Bezel View of Cisco 4431 ISR with Two Power Supply Units

Chassis Views

1 Power supply unit 2 LEDs 3 On/Off switch 4 Optional power supply unit

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Figure 1-6 View of Cisco 4431 ISR Chassis

Chapter 1 Overview of Cisco 4000 Series ISRs

1 USB ports 2 GE ports 3 Screws to open the NIM slot 4 Router label tray 5 NIM slot (with cover) 6 Ground connection

Figure 1-7 LEDs on the Cisco 4431 ISR

For detailed information on LEDs, see the “LED Indicators” section on page 1-27.

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Platform Summary

Figure 1-8 shows the internal view of Cisco 4431 ISR with parts and module locations.

Figure 1-8 Platform Summary of the Cisco 4431 ISR

Chassis Views

1 DIMMs 2 Forwarding plane processor 3 Control plane processor 4 NIMs 5 SFP GE ports 6 PVDM card

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Chassis Views

Cisco 4351 ISR Chassis

This section contains the following views of Cisco 4351ISR chassis:

• Power Supply and Bezel Side View of Cisco 4351 ISR (Figure 1-9)

• Back Panel Ports, Slots, and Serial Number on Cisco 4351 ISR (Figure 1-10)

• Ports on Cisco 4351 ISR (Figure 1-11)

• LEDs on Cisco 4351 ISR (Figure 1-12)

Figure 1-9 Power Supply and Bezel Side View of Cisco 4351 ISR

Chapter 1 Overview of Cisco 4000 Series ISRs

3 4

1 Power supply unit 2 Router fan tray (hidden behind the removable

bezel)

3 LEDs 4 Router power On/Off switch

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Figure 1-10 Back Panel Ports, Slots, and Serial Number on Cisco 4351 ISR

Chassis Views

1 Enhanced Service Module (SM-X) slot 2 Enhanced Service Module (SM-X) slot 3 Ground connection 4 NIM slots

Figure 1-11 Ports on Cisco 4351 ISR

391467

1 GE management port 2 USB Type A port 3 USB Type B mini port 4 Auxiliary port 5 Console port 6 RJ-45 port (GE 0/0/1) 7 SFP port (GE 0/0/0) 8 RJ-45 port (GE/0/0/2)

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391829

Figure 1-12 LEDs on Cisco 4351 ISR

For detailed information on LEDs, see the “LED Indicators” section on page 1-27.

Platform Summary

Figure 1-13 shows the internal view of Cisco 4351 ISR chassis with parts and module locations.

Figure 1-13 Platform Summary of Cisco 4351 ISR Chassis

Chapter 1 Overview of Cisco 4000 Series ISRs

1 CPU 2 DIMMs 3 Flash memory card connector 4 SSD mSATA connector 5 NIM slot 3 6 NIM slot 2 7 SM-X slots 8 NIM slot 1 9 RJ-45 GE ports 10 ISC slot

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Cisco 4331 ISR Chassis

This section contains the following views of Cisco 4331 ISR router:

• Bezel Side Ports and LEDs on Cisco 4331 ISR (Figure 1-14)

• Back Panel Ports and Slots on Cisco 4331 ISR (Figure 1-15)

Figure 1-14 Bezel Side Ports and LEDs on Cisco 4331 ISR

3 5

Chassis Views

391462

1 2

4 6 7

1 USB Type B mini port 2 Serial console port 3 AUX port 4 USB Type A port 5 Management port 6 LEDs 7 AC Power

Figure 1-15 Back Panel Ports and Slots on Cisco 4331 ISR

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Chassis Views

391946

1 Double-wide NIM 2 NIMs 3 Removable module slot divider 4 SM-X slot 5 Ground connection

For detailed information on LEDs, see the “LED Indicators” section on page 1-27.

Platform Summary

Figure 1-16 shows the internal view of the Cisco 4431 ISR with parts and module locations.

Figure 1-16 Platform Summary of Cisco 4331 ISR Chassis

Chapter 1 Overview of Cisco 4000 Series ISRs

1 DIMMs 2 CPU 3 ISC slot 4 SM-X slot 5 NIM slot

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3 4 7 9

1 2

391469

Cisco 4321 ISR Chassis

This section contains the following views of Cisco 4321 ISR router:

• Back Panel Ports on Cisco 4321 ISR

• LEDs on Cisco 4321 ISR (Figure 1-17)

• LEDs on Cisco 4321 ISR (Figure 1-18)

Figure 1-17 Back Panel Ports on Cisco 4321 ISR

Chassis Views

1 Grounding 2 Power switch 3 Power input connector 4 GE “MGMT” port (with USB port below) 5 USB Type B mini port 6 Console port 7 Auxiliary port 8 GE 0/0/1 (copper cable) port 9 GE 0/0/0 RJ-45 (copper cable) port 10 GE 0/0/0 SFP (fiber-optic) port

Figure 1-18 Back Panel (I/O Side) View of Cisco 4321 ISR

1 NIM slots

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Figure 1-19 LEDs on Cisco 4321 ISR

1 LEDs

For detailed information on LEDs, see the “LED Indicators” section on page 1-27.

Platform Summary

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Figure 1-20 shows the internal view of Cisco 4321 ISR with parts and module locations.

Figure 1-20 Platform Summary of Cisco 4321 ISR Chassis

Chassis Views

1 DIMM 2 CPU 3 ISC slot 4 NIM slots 5 GE ports

Cisco 4221 ISR Chassis

This section contains the following views of Cisco 4221 ISR router:

• Back Panel Ports on Cisco 4221 ISR (Figure 1-21)

• Back Panel (I/O Side) View of Cisco 4221 ISR (Figure 1-22)

• LEDs on Cisco 4221 ISR (Figure 1-23)

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Figure 1-21 Back Panel Ports on Cisco 4221 ISR

1 3 2 5 764

1 Grounding 2 Power input connector 3 Power switch 4 USB 5 Console port 6 GE 0/0/0 RJ-45 (copper cable) port 7 GE 0/0/0 SFP (fiber-optic) port 8 GE 0/0/1 (copper cable) port

Figure 1-22 Back Panel (I/O Side) View of Cisco 4221 ISR

365769

1 NIM slots

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Figure 1-23 LEDs on Cisco 4221 ISR

1 LEDs

For detailed information on LEDs, see the “LED Indicators” section on page 1-27.

Chassis Views

Platform Summary

Figure 1-24 shows the internal view of Cisco 4221 ISR with parts and module locations.

Figure 1-24 Platform Summary of Cisco 4221 ISR Chassis

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Chassis Views

1 Fan 2 CPU 3 Battery 4 GE 0/0/0/0 RJ-45 (copper cable) port 5 NIM slots

Hardware and Module Configuration

Table 1- 1 shows key hardware and module configurations in Cisco 4000 Series ISRs.

Table 1-1 Hardware Features and Module Configuration in Cisco 4000 Series ISRs

Chapter 1 Overview of Cisco 4000 Series ISRs

Cisco 4451-X

Interface

DRAM

NIMs

SM-X

ISR Cisco 4431 ISR Cisco 4351 ISR

3 DIMMs

2 GB for each slot

3 single-wide or 1 double-wide + 1 single-wide

2 single-wide or

3 DIMMs

2 GB for each slot

3 single-wide or 1 double-wide + 1 single-wide

NA 2 single-wide or

1 double-wide

SSD or HDD NIM

Internal mSATA Interface

Front Panel PoE Front Panel GE ISC Slot

USB Type A Ports

1. By default, there is no DIMM installed. DIMM is optional.

1 single-wide 1 single-wide 1 single-wide 1 single-wide 1 single-wide 1 single-wide

NA NA 1 mSATA slot 1 mSATA slot 1 mSATA slot NA

2 PoE ports 2 PoE ports 2 PoE ports NA NA NA

4 ports 4 ports 3 ports 3 ports 2 ports 2 ports

All ISC card types

2 USB Type A 2 USB Type A 2 USB Type A 1 USB Type A 1 USB Type A 1 USB Type A

2 DIMMs

2 GB for each slot

3 single-wide or 1 double-wide + 1 single-wide

1 double-wide

All ISC card types

Cisco 4331 ISR Cisco 4321 ISR

2 DIMMs

2 GB for each slot

1 DIMM (4 GB DIMM supported)

Cisco 4221 ISR

4 Gb on board memory

4 GB on board memory

2 single-wide or 1 double-wide

2 single-wide NIM slots or 1 double-wide

1 single-wide NA NA

All ISC card types

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302982

Locate Product Identification Details

Software License

To obtain a software license, you need a product authorization key (PAK) and the unique device identifier (UDI) of the device where the license is to be installed.

The serial number (SN), product ID (PID), version ID (VID), and Common Language Equipment Identifier (CLEI) are printed on a label on the back of the router or on a label tray located on the router chassis or motherboard. The UDI can be viewed using the show license udi command in privileged Exec mode in Cisco Internet Operating System (IOS) software. For additional information on the UDI or how to obtain a PAK, see the Cisco Software Activation on Integrated Services Routers and Cisco Integrated

Service Routers Generation 2 document at cisco.com.

The UDI has two main components:

• Product ID (PID)

• Serial number (SN)

Labels on Cisco 4000 Series ISRs

Locate Product Identification Details

Though your router may be different from the one shown in Figure 1-25, the label location is similar for all routers in Cisco 4000 Series ISRs. Figure 1-25 shows the location of the labels on Cisco 4451-X ISR.

Figure 1-25 Label Location on Cisco 4451-X ISR

1 Product ID 2 Serial Number 3 PID/VID 4 CLEI

Additional Help Locating Cisco 4000 Series ISRs Labels

Use the Cisco Product Identification (CPI) tool to find labels on the router. The tool provides detailed illustrations and descriptions of where labels are located on Cisco products. It includes the following features:

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Hardware Features of Cisco 4000 Series ISRs

• A search option that allows browsing for models by using a tree-structured product hierarchy

• A search field on the final results page that makes it easier to look up multiple products

• End-of-sale products clearly identified in results lists

The tool streamlines the process of locating serial number labels and identifying products. Serial number information expedites the entitlement process and is required for access to support services.

Hardware Features of Cisco 4000 Series ISRs

This section describes the hardware features of Cisco 4000 Series ISRs.

• Built-In Interface Ports, page 1-26

• LED Indicators, page 1-27

• Fans, Ventilation, and Airflow, page 1-37

Built-In Interface Ports

Cisco 4000 Series ISRs have multiple 10/100/1000 front panel ports, SFPs, and 10/100/1000 management ports.

Dual Mode GE or SFP Ports

There are dual mode ports available on the router that can function as GE or SFP ports.

GE Ports

The GE RJ-45 copper interface ports support 10BASE-T, 100BASE-TX, and 1000BASE-T.

SFP Ports

The small-form-factor pluggable (SFP) ports support, 1000BASE-LX/LH, 1000BASE-SX, 1000BASE-ZX, and Coarse Wavelength-Division Multiplexing (CWDM-8) modules, as well as 100Mbs SFP modules.

The SFP port shares the same physical port as an RJ-45 GE port with the same number. At a time, it can only be used for one function. As described in the IEEE 802.3ah specification, the SFP port supports auto-media-detection, auto-failover and remote fault indication (RFI).

Use the media-type {rj45{auto-failover}} | {sfp{auto-failover}} command to enable the auto-media-detection and auto-failover features.

You can configure the SFP port by using the media-type configuration command to select either the RJ-45 or the SFP connector. When the media-type is not configured, by default, the auto-select feature is enabled. The auto-select feature automatically detects the media that is connected and links it up. If both media are connected, the media that comes up first is linked and is the primary media. This primary media is explicitly indicated as an SFP or RJ-45 link. When the router receives an indication that the primary media is down, the secondary failover media is enabled. After the switchover, when the primary media is later restored, the media does not switch back to the primary media. By default, the RJ-45 port is configured as the primary media-type and if it fails, the media failovers to the SFP port. Conversely, when the SFP port is configured as the primary media-type and if it fails, the media failovers to the RJ-45 port.

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USB Serial Console Port

The Mini-USB type B serial port can be used as an alternative to the RJ-45 console port. For Windows operating systems earlier than Windows 7, you must install a Windows USB device driver before using the USB console port.

Front Panel PoE+ Ports

On Cisco 4451-X ISR and Cisco 4351 ISR, two front panel Ethernet ports are PoE+ (802.3at) compliant ports. These are ports GE 0/0/0 and GE 0/0/1. Cisco 4431 ISR, Cisco 4321 ISR and Cisco 4221 do not support front panel PoE+.

System PoE power supplies do not provide power to the front panel ports.

Internal PoE Daughter Card

The internal PoE daughter card provides a total of 30.8 watts of power across the two ports.

Hardware Features of Cisco 4000 Series ISRs

LED Indicators

Table 1- 2 summarizes the LED indicators that are located in the router bezel or chassis, but not on the

interface cards and modules.

Note For module LEDs, please refer to the respective module installation guides for each module.

Table 1-2 LED Descriptions (Applies to the Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISRs)

LED Represents Color Description Location Available On

STAT System

Status

TEMP Temperature

Status

Solid green

Blinking amber

Amber BIOS/Rommon has completed booting, and system

Off System is not out of reset or BIOS image is not

Solid green

Amber One or more temperature sensors in the system are

Off Temperature is not being monitored.

System operates normally. Bezel side All models

BIOS/Rommon is booting.

is at Rommon prompt or booting platform software.

loadable.

All temperature sensors in the system are within acceptable range.

outside the acceptable range.

Bezel side All models

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Table 1-2 LED Descriptions (Applies to the Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISRs) (continued)

LED Represents Color Description Location Available On

FAN Fan Status Green All fans are operating. Bezel side All models

Amber One fan has stopped working.

(left)

(right)

Ethernet ports 0 and 1 Link

Speed of Ethernet ports 0 and 1

Ethernet ports 2 and 3 and Management Ethernet Link

(right)

Ethernet ports 2, and

and Management Ethernet Speed

SFP EN Port 0, 1, 2,

and 3 Enable

SFP S Status of

Ports 0, 1, 2, and 3

Blinking Amber

Off Fans are not being monitored.

Green Ethernet cable is present and link is established with

Off No link.

Green

Blinking

Off No link or a non-Ethernet 802.3af/t capable device

Green Ethernet cable is present and link is established with

Off No link.

Green Blink frequency indicates port speed:

Off No link

Green Present and enabled. I/O side All models

Amber Present with failure.

Off Not present.

Blinking Green

Amber Initialized with error.

Off Not present.

Two or more fans have stopped working, or the fan tray has been removed.

other side or PoE power is enabled for this port.

Blink frequency indicates port speed:

• 1 blink+ pause - FE or GE port operating at 10

Mb/s

• 2 blinks + pause - FE or GE port operating

at100 Mb/s

• 3 blinks + pause - GE port operating at1000

Mb/s

is plugged in and powered over the PoE.

other side.

• 1 blink+ pause - FE or GE port operating at 10

Mb/s

• 2 blinks + pause - FE or GE port operating

at100 Mb/s

• 3 blinks + pause - GE port operating at1000

Mb/s

Blinking frequency indicates port speed. See the definition for the S LED.

I/O side All models

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Table 1-2 LED Descriptions (Applies to the Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISRs) (continued)

LED Represents Color Description Location Available On

SER CON

(right)

USB CON

Serial Console Active

USB Console Active

(left)

SSD mSATA Slot

Status

ISC ISC Slot

Status

FLASH System Flash

Status

PSU Power

Supply Unit (P0 and P1) Status

POE PSU

(not supported in Cisco IOS XE

Power Over Ethernet Power Supply Unit 0and 1 Status

3.8)

POE Boost

(not

Power Over Ethernet Boost Mode

supported in Cisco IOS XE

3.8)

GE POE Internal PoE

Daughter Card Status

Green Active console port is RJ-45.

Note When this LED is on, the USB CON LED

I/O side All models

will be off.

Green Active console port is USB.

Note When this LED is on, the SER CON LED

I/O side All models

will be off.

Green SSD mSATA present and enabled. Bezel side Cisco ISR4351

Amber Initialized with error.

Off Not present.

Green PVDM4 is present and is enabled. Bezel side All models

Amber Initialized with error.

Off Not present.

Blinking Green

Compact flash/eUSB flash is present and is currently being accessed.

Note Do not remove the flash device while the

Bezel side All models

system is powered on.

Green PSU is on and provides power. Bezel side All models

Amber PSU is on but with errors or in a failure condition.

Off Power supply is turned off.

Green PSU is on and provides power. Bezel side All models1

Amber PSU is on but with errors or in a failure condition.

Off PSU is off.

Green Two PoE power supplies are installed and operating

in boost mode.

Bezel side Cisco 4451 ISR,

Cisco ISR4431

Off This can mean one of the following:

• No PoE PSU is installed.

• One PoE PSU is installed.

• Two PoE PSUs are installed and operate in

redundant mode.

Green PSU is installed and provides power Bezel side All models

Amber PSU is installed but in a failure condition.

Off PSU is off.

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Table 1-2 LED Descriptions (Applies to the Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISRs) (continued)

LED Represents Color Description Location Available On

PWR System

Power

AC OK AC power

status

1. Cisco ISR4351 does not have SPF 3.

2. Cisco ISR4351 does not support POE PSU 1.

Green System power is on and system functions correctly. Bezel side All models

Green

System power is in the process of shutting down.

blinking

Amber System power is up, but low level initialization has

failed.

Amber blinking:

System power is up, but the system has failed to come out of reset.

Off System power is off.

Green AC power is on. On each

Off AC power is off.

power supply unit

All models

Table 1-3 LED Descriptions (Applies to the Cisco 4331 ISR and the Cisco 4321 ISR Routers)

Available

LED Represents Color Description Location

STAT System Status Solid green System operates normally. Bezel side All models

Blinking

BIOS/Rommon is booting.

amber

Amber BIOS/Rommon has completed booting, and system

is at Rommon prompt or booting platform software.

Off System is not out of reset or BIOS image is not

loadable.

TEMP Temperature

Status

Solid green All temperature sensors in the system are within

acceptable range.

Bezel side All models

Amber One or more temperature sensors in the system are

outside the acceptable range.

Off Temperature is not being monitored.

FAN Fan Status Green All fans are operating. Bezel side All models

Amber One fan has stopped working.

Blinking Amber

Two or more fans have stopped working, or the fan tray is removed.

Off Fans are not being monitored.

L Ethernet ports 0

and 1

Green Ethernet cable is present and link is established with

other side.

I/O side All models

Off No link.

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Available

LED Represents Color Description Location

S Speed of Ethernet

ports 0 and 1

Green

Blinking

Blink frequency indicates port speed:

• 1 blink - 10-Mbps link speed

• 2 blinks - 100-Mbps link speed

• 3 blinks - 1000-Mbps link speed

I/O side All models

Off No link or a non-Ethernet 802.3af/t capable device is

plugged in and powered over the PoE.

SFP EN Port 0, and 1 (for

Cisco 4331 ISR), and Port 0 for Cisco 4321 ISR)

Green SFP module is detected and recognized. I/O side All models

Amber Initialized with error.

Off Not present.

Enable

SFP S Status of port 0,

and 1 (for Cisco 4331 ISR), and Port 0 for Cisco 4321 ISR)

SER CON

(right)

Serial Console Active

Green SFP module is detected and recognized. I/O side All models

Amber Initialized with error.

Off Not present.

Green Active console port is RJ-45.

Note When this LED is on, the USB CON LED

I/O side

will be off.

USB CON

(left)

USB Console Active

Green Active console port is USB.

Note When this LED is on, the SER CON LED

I/O side

will be off.

SSD

mSATA Slot Status Green SSD mSATA is present and enabled. Bezel side All

Amber Initialized with error.

Off Not present.

POE0

POE PSU Green PoE is on and provides power. Bezel side All

Amber PoE is in a failed condition.

Off PoE supply is not present.

ISC ISC Slot Status Green PVDM4 is present and enabled. Bezel side All models

Amber Initialized with error.

Off Not present.

FLASH System Flash

Status

Blinking Green

Compact flash/eUSB flash is present and currently being accessed.

Note Do not remove the flash device while the

Bezel side All models

system is powered on.

All models

models.

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Available

LED Represents Color Description Location

PWR System Power Green System power is on and system functions correctly. Bezel side All models

Green

System power is in the process of shutting down.

blinking

Amber System power is up, but low level initialization has

failed.

Amber blinking:

System power is up, but the system has failed to come out of reset.

Off System power is off.

1. Management Ethernet Link on bezel side on Cisco 4331 ISR.

2. These LEDs are on the bezel side for Cisco 4331 ISR

Table 1-4 LED Descriptions (Applies to the Cisco 4221 ISR Router)

Available

LED Represents Color Description Location

STAT System Status Solid green System operates normally. Bezel side All models

Blinking

BIOS/Rommon is booting.

amber

Amber BIOS/Rommon has completed booting, and system

is at Rommon prompt or booting platform software.

Off System is not out of reset or BIOS image is not

loadable.

TEMP Temperature

Status

Solid green All temperature sensors in the system are within

acceptable range.

Bezel side All models

Amber One or more temperature sensors in the system are

outside the acceptable range.

Off Temperature is not being monitored.

FAN Fan Status Green All fans are operating. Bezel side All models

Amber One fan has stopped working.

Blinking Amber

Two or more fans have stopped working, or the fan tray is removed.

Off Fans are not being monitored.

L Ethernet ports 0

and 1

Green Ethernet cable is present and link is established with

other side.

I/O side All models

Off No link.

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Hardware Features of Cisco 4000 Series ISRs

Available

LED Represents Color Description Location

S Speed of Ethernet

ports 0 and 1

Green

Blinking

Blink frequency indicates port speed:

• 1 blink - 10-Mbps link speed

• 2 blinks - 100-Mbps link speed

• 3 blinks - 1000-Mbps link speed

I/O side All models

Off No link or a non-Ethernet 802.3af/t capable device is

plugged in and powered over the PoE.

SER CON

(right)

Serial Console Active

Green Active console port is RJ-45.

Note When this LED is on, the USB CON LED is

I/O side

off.

USB CON

(left)

USB Console Active

Green Active console port is USB.

Note When this LED is on, the SER CON LED is

I/O side

off.

Off PoE supply is not present.

ISC ISC Slot Status Green PVDM4 is present and enabled. Bezel side All models

Amber Initialized with error.

Off Not present.

FLASH System Flash

Status

Blinking Green

Compact flash/eUSB flash is present and currently being accessed.

Bezel side All models

All models

Note Do not remove the flash device while the

system is powered on.

PWR System Power Green System power is on and system functions correctly. Bezel side All models

Green

System power is in the process of shutting down.

blinking

Amber System power is up, but low level initialization bas

failed.

Amber blinking:

System power is up, but the system has failed to come out of reset.

Off System power is off.

1. Management Ethernet Link on bezel side on Cisco 4221 ISR.

2. These LEDs are on the bezel side for Cisco 4221 ISR

Removable and Interchangeable Modules and Cards

Table 1-1 on page 1-24 summarizes the type of removable modules and cards that can be installed in the

router to provide specific capabilities. Service Modules (SM-Xs), Network Interface Modules (NIMs), and E-Series Server Modules, fit into external slots and can be removed or replaced without opening the chassis.

External Slots

• Network Interface Modules and Service Modules, page 1-34

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Hardware Features of Cisco 4000 Series ISRs

• Cisco UCS E-Series Server Modules, page 1-34

• Solid State Drives, page 1-35

Internal Slots

• Packet Voice Digital Signal Processor Modules, page 1-35

• Memory, page 1-36

• System Flash, page 1-35

Chapter 1 Overview of Cisco 4000 Series ISRs

Warning

Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

This equipment must be installed and maintained by service personnel as defined by AS/NZS

3260. Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both.

Statement 1030

See the Overview of Cisco Network Modules and Service Modules for Cisco Access Routers document for general information and single- and double-wide slot numbering.

See the “Install and Remove NIMs and SM-Xs on Cisco 4000 Series ISRs” section on page 6-29 for instructions that describe how to install SM-Xs and NIMs in the router.

See the Overview of Cisco Interface Cards for Cisco Access Routers for general interface card information.

See the Installing Cisco Interface Cards in Cisco Access Routers document, for instructions that describe how to install legacy interface cards in the router.

Note See the router product page at cisco.com for a list of supported network modules and interface cards.

Network Interface Modules and Service Modules

Statement 1043

To install NIMs and SM-Xs on the router chassis, see the “Install and Remove NIMs and SM-Xs on

Cisco 4000 Series ISRs” section on page 6-29.

Cisco UCS E-Series Server Modules

Cisco UCS E-Series Servers (E-Series Servers) are the next generation of Cisco UCS Express servers. E-Series Servers are a family of size-, weight-, and power-efficient blade servers that are housed within the Generation 2 Cisco Integrated Services Routers (ISR G2) and Cisco 4000 Series Integrated Services Router. These servers provide a general-purpose compute platform for branch-office applications deployed either as bare-metal on operating systems, such as Microsoft Windows or Linux; or as virtual machines on hypervisors, such as VMware vSphere Hypervisor™, Microsoft Hyper-V, or Citrix XenServer.

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System Flash

Depending on the model that you have purchased, the routers use a CompactFlash or an eUSB flash for the internal bootflash memory. The CompactFlash and eUSB flash stores the operating system software image.

The CompactFlash is applicable only to Cisco 4451-X ISR. Each model supports 1 internal CompactFlash 8-GB, 16-GB, or 32-GB memory card. The CompactFlash is located behind the fan tray on the router chassis.

Cisco 4431 ISRs have a eMMC flash device. The device supports 8GB, 16GB, or 32 GB.

Cisco 4300 Series ISRs have an onboard flash device or a eMMC flash device. It supports 8GB or 16GB.

Note For Cisco 4451-X ISR, you must use Cisco-qualified CompactFlash cards. Use of any other cards during

normal network operation can affect system performance or reliability.

Note Do not run the router without a CompactFlash card installed. Cisco IOS XE software does not boot

without a flash card in the router.

Hardware Features of Cisco 4000 Series ISRs

Solid State Drives

The NIM slots in the router support a field-replaceable solid state drive module with a dual-SSD SATA slot. The NIM can be installed in any bay slot 0. The SSDs are hot-swappable as part of normal operation. See the “Locate Internal and External Slots for Modules on Cisco 4331 ISR” section on

page 6-9 section for more information.

Cisco 4300 ISR platforms support optional internal SSD mSATA. This device is not hot-swappable and requires opening the chassis to service or upgrade.

Packet Voice Digital Signal Processor Modules

The Packet Voice Digital Signal Processor Modules (PVDM4s) add additional voice capabilities to the routers. The PVDM4 is installed inside the chassis of the router. See the “Install PVDM4 on the

Motherboard of Cisco 4400 Series ISRs” section on page 6-33 for installation instructions.

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Hardware Features of Cisco 4000 Series ISRs

Memory

The routers contain the following types of memory:

• DIMMs—Stores the running configuration and routing tables and is used for packet buffering by the

network interfaces. Cisco IOS XE software executes from memory. Supported module types are Dual In-Line Memory Modules (DIMMs).

Note The DIMMs are interchangeable although the same sizes are not supported in all locations. The

Cisco 4300 ISRs use a different type of DIMM compared to the 4400 ISRs. For proper operation, the DIMMs for the Cisoc 4400 ISR should not be installed in an Cisco 4300 ISR and vice a versa. The single forwarding plane DIMM must have a 2-GB DIMM that is exactly like one of the two DIMMs used for the control plane with 4 GB of default memory. The control plane uses two DIMMs and they must be exactly the same type and density. This applies only to Cisco 4400 Series ISRs. Cisco 4300 Series ISRs do not have a distinct forwarding plane DIMM.

• Boot/NVRAM—Stores the bootstrap program (ROM monitor), and the configuration register. The

boot/NVRAM is not serviceable.

• Flash memory—Internal bootflash memory. For details, see the“System Flash” section on

page 1-35.

Chapter 1 Overview of Cisco 4000 Series ISRs

• CompactFlash memory card (Cisco 4451-X ISR routers)—Available in 8 GB, 16 GB, or 32 GB.

• eUSB flash card (Cisco 4300 ISR router)—Available in 8 GB or 16 GB.

Power Supply

The routers support a variety of power supply configurations. The power supplies module are field-replaceable and externally accessible. Cisco 4331 ISR power supply module is not externally accessible, it is inside the chassis.

Cisco 4451-X ISR and Cisco 4431ISRs support dual, hot-swappable power supplies. The PoE Power Supply Converter on Cisco 4451-X ISR is also dual and hot-swappable.

Table 1- 5 summarizes the power options.

Table 1-5 Field Replaceable Unit Power Options

Dual, Hot Swap Power

Router Model AC Input PSU DC Input PSU

Supply

Cisco 4451 ISR Y — Y Y

Cisco 4431 ISR Y Y Y —

Cisco 4351 ISR Y — — Y

Cisco 4331 ISR Y Y — —

Cisco 4321 ISR Y — — —

Cisco 4221 ISR Y Y — —

PoE Power Supply Converter

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303009

391890

Fans, Ventilation, and Airflow

Chassis Ventilation

Router and chassis temperature is regulated with internal fans. An onboard temperature sensor controls the fan speed. The fans are always on when the router is powered on. Under most conditions, the fans operate at the slowest speed to conserve power and reduce fan noise. When necessary, the fans operate at the higher speeds under conditions of higher ambient temperature. To replace Cisco 4451 ISR, Cisco 4431 ISR, and Cisco ISR4351 fan trays, see the “Replace a Fan Tray” section on page 6-53.

Figure 1-26 shows Cisco 4451 ISR airflow, Figure 1-27 shows Cisco 4431 ISR airflow, Figure 1-28

shows Cisco 4321 ISR airflow, and Figure 1-29 shows Cisco 4221 ISR airflow.

Figure 1-26 Cisco 4451 ISR Airflow

Hardware Features of Cisco 4000 Series ISRs

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Figure 1-27 Cisco 4431 ISR Airflow

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Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs

391895

385359

Figure 1-28 Cisco 4321 ISR Airflow

Chapter 1 Overview of Cisco 4000 Series ISRs

1 Exhaust 2 Intake

Figure 1-29 Cisco 4221 ISR Airflow

Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs

The routers supports two types of interface modules: Enhanced Service Modules (SM-X) and Network Modules (NIMs).

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285701

In most cases, the router designates its interfaces using a 3-tuple notation that lists the slot, bay, and port. The 3-tuple value is zero based. An example of a 3-tuple is 0/1/2. This refers to slot 0, the second bay in slot 0 (the first bay is 0 so the second bay is 1), and the third port in bay 1. See Table 1- 6 for more examples.

3-Tuple Example Slot Bay Port

0/1/2 0 2nd 3rd

0/0/1 0 1st 2nd

1/1/1 1 2nd 2nd

Slots and bays are numbered from the left to the right, and from the top to the bottom.

•

• The auxiliary (AUX) serial port and console (CON) serial port do not have slot, bay, or port

numbers.

• The GE management port is named GE 0 and has a port number. It does not have a slot or bay

number.

Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs

Table 1-6 Slot, Subslot (Bay) and Port Numbering

• The two USB ports are named USB0 and USB1. They do not have slot or bay numbers. Cisco 4331

ISR and Cisco 4321 ISR have only one USB port.

Note USB0 and USB1 can be used to insert flash drives.

Figure 1-30 shows the ports and slots on Cisco 4451 ISRs.

Figure 1-30 Ports and Slots on the Cisco 4451 ISRs

1 3

4 5 6 7 8

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91011121314

1 Gigabit Ethernet management port 2 USB port 0 3 USB Type B mini port 4 Auxiliary port 5 RJ-45 Gigabit Ethernet port (GE 0/0/0) 6 Small-form-factor pluggable (SFP)

0/Gigabit Ethernet port (GE 0/0/0)

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7 SFP 2/Gigabit Ethernet port (GE 0/0/2) 8 RJ-45 Gigabit Ethernet port (GE 0/0/2) 9 RJ-45 Gigabit Ethernet port GE 0/0/3 10SFP 3/Gigabit Ethernet GE 0/0/3

11 SFP 1/Gigabit Ethernet GE 0/0/1 12RJ-45 Gigabit Ethernet port GE 0/0/1

13Console port 14USB port 1

Slot Numbering

Slots are numbered 0, 1, and 2.

About Slot 0

The following are the main features of Slot 0:

• Slot 0 is the motherboard and not removable. It is reserved for integrated ports and NIMs.

• NIMs are designated by the number of the first slot that they occupy. A double-wide NIM occupies

two slots, but its designation is only the left-most slot number.

• The front panel GE ports (or native interface ports) always reside in slot 0 and bay 0. The ports are

called Gigabitethernet 0/0/0, Gigabitethernet 0/0/1, Gigabitethernet 0/0/2, and Gigabitethernet 0/0/3 (up to as many ports supported on the particular router).

Chapter 1 Overview of Cisco 4000 Series ISRs

• PVDM4s do not have an external slot number. Therefore, the nomenclature for PVDM4s always has

0 in the first tuple. For example, the 3-tuple for an PVDM4 can be 0/4/x.

Subslot/Bay Numbering

• Integrated devices, also known as integrated ports or FPGEs, and integrated NIMs reside in a fixed

section of bay 0.

• Main board NIMs bays start at bay 1, because the integrated devices and integrated NIMs take up

bay 0.

• The bay numbers for PVDM4s start with the next bay number after the last NIM bay number.

Gigabit Ethernet Management

Cisco 4000 Series ISRs provides a Gigabit Ethernet Management port, called GE0. This port is the only 1-tuple port on the system. See the Gigabit Ethernet Management Port section in the Software

Configuration Guide for the Cisco ISR 4400 Series and Cisco ISR 4300 Series Routers for additional

information about the Gigabit Ethernet Management port.

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Specifications

The following table provides Cisco 4451 ISR specifications.

Table 1-7 Cisco 4451 ISR Router Specifications

Description Specification Physical

Dimensions (H x W x D) 3.5 x 17.25 x 18.7 in. (88.9 x 438.2 x 474.9 mm)

Weight with AC PS (w/o modules) 28.5 lbs (12.92 kg)

Weight with dual AC-PoE PS (w/o modules) 30.0 lbs (13.6 kg)

Weight with dual AC + PoE Adaptor (w/o modules)

Power

AC input power

• Input voltage 100 to 240 VAC, autoranging

• Frequency 47 to 63 Hz

• Input current 5.3 A

• Input current with PoE Power Adaptor 7.4 A

• Surge current 60 A peak and less than 12 Arms per half cycle

Power consumption 75 to 320 W, 256 to 1092 BTU/hr (configuration

• With AC-PoE 80 to 750 W, 273 to 2560 BTU/hr (configuration

Ports

Console port One RJ-45 connector and one mini USB Type B,

Auxiliary port RJ-45 connector

USB ports Two USB Type A, USB 2.0 compliant, 2.5 W (500

10/100/1000 Gigabit Ethernet Four RJ-45 connectors (GE0/0/0, GE0/0/1,

SFP After an SFP module is installed, the adjacent

Specifications

2 RU height

38.0-40.0 lbs (17.23-18.14 kg)

dependent)

USB 2.0 compliant

mA) max

GE0/0/2, GE0/0/3), auto-MDIX

RJ-45 GE connector is disabled.

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1. 480 Mb/s individually; bandwidth is shared when both are used.

The following table provides Cisco 4431 ISR specifications.

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Table 1-8 Cisco 4431 ISR Specifications

Description Specification Physical

Dimensions (H x W x D) 1.73 x 17.25 x 19.97 in. (43.9 x 438.15 x 507.2

mm)

Weight with 1 400-WAC power supply (no modules)

Weight with 1 500-W AC+PoE power supply (no other modules)

Power

AC input power

• Input voltage 100 to 240 VAC, autoranging

• Frequency 50 to 60 Hz

• Input current 2.88 A to 1.2 A

• Input current with AC+PoE power supply 5.76 A to 2.4 A

• Surge current 60 A peak and less than 12 Arms per half cycle

Power consumption 60 to 250 W (205 to 853 BTU/hr) (configuration

• With AC+PoE 60 to 440 W (205 to 1500 BTU/hr) (configuration

DC input power

• Input voltage –48 V to –60 V

• Input current 6 A to 4.8 A

• Power consumption 60 to 250 W

• Maximum output power 350 W

Ports

Console port One RJ-45 connector and one mini USB Type B,

Auxiliary port RJ-45 connector

USB ports Two USB Type A, USB 2.0 compliant, 2.5 W (500

10/100/1000 Gigabit Ethernet Four RJ-45 connectors (GE0/0/0, GE0/0/1,

SFP When SFP0 is installed, GE0/0/0 is disabled.

1. 480 Mb/s individually; bandwidth is shared when both are used.

18.5 lb (8.4 kg)

18.6 lb (8.4 kg)

dependent)

USB 2.0 compliant

mA) max

GE0/0/2, GE0/0/3), auto-MDIX

SFP/2 is dedicated (always on).

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The following table provides Cisco 4351ISR specifications.

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Table 1-9 Cisco 4351 ISR Specifications

Description Specification Physical

Dimensions (H x W x D) 3.5 x 17.25 x 18.7 in. (88.9 x 438.2 x 474.9 mm),

Weight with AC PS (w/o modules) 28.8 lb (13.1 kg)

Weight with one AC 1,100 PS (w/o modules) 30.5 lbs (13.9 kg)

Power

AC input power

• Input voltage 100 to 240 VAC, autoranging

• Frequency 47 to 63 Hz

• Input current 5.3 A

• Input current with PoE Power Adaptor 7.4 A

• Surge current 60 A peak and less than 12 Arms per half cycle

Power consumption 75 to 320 W, 256 to 1092 BTU/hr (configuration

• With AC-PoE 80 to 750 W, 273 to 2560 BTU/hr (configuration

Ports

Console port One RJ-45 connector and one mini USB Type B,

Auxiliary port RJ-45 connector

USB ports Two USB Type A, USB 2.0 compliant, 2.5 W (500

10/100/1000 Gigabit Ethernet Three RJ-45 connectors (GE0/0/0, GE0/0/1,

SFP Manual configuration is required to switch

1. 480 Mb/s individually; bandwidth is shared when both are used.

Specifications

2 RU height

dependent)

USB 2.0 compliant

mA) max

GE0/0/2), auto-MDIX

between the RJ-45 and the SFP module.

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The following table provides Cisco 4331 ISR specifications.

Table 1-10 Cisco 4331 ISR Specifications

Description Specification Physical

Dimensions (H x W x D) 1.75 x 17.25 x 17.25 in. (44.45 x 438.2 x 438.2

mm)

Weight with one AC PS (w/o modules) 13.50 lb (6.12 kg)

Power

AC input power

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Table 1-10 Cisco 4331 ISR Specifications (continued)

Description Specification

• Input voltage 100 to 240 VAC, autoranging

• Frequency 47 to 63 Hz

• Input current 2.4 A

• Input current with PoE Power Adaptor 4.8 A

• Surge current 60 A peak and less than 12 Arms per half cycle

Power consumption 60 to 220 W (205 to 750 BTU/hr) (configuration

dependent)

• With AC-PoE 60 to 440 W (205 to 1500 BTU/hr) (configuration

dependent)

DC input power

• Input voltage 24 V – 60 V

• Input current 14 A to 5 A

• Power consumption 250 W

Ports

Console port One RJ-45 connector and one mini USB Type B,

USB 2.0 compliant

Auxiliary port RJ-45 connector

USB port One USB Type A, USB 2.0 compliant, 2.5 W (500

mA) max

10/100/1000 Gigabit Ethernet Three Gigabit Ethernet ports, 2 RJ-45 connectors

(GE 0/0/0, GE 0/0/1, GE 0/0/2), auto-MDIX

SFP Manual configuration is required to switch

between RJ-45 and SFP type. SFP/2 is dedicated (always on).

1. 480 Mb/s individually; bandwidth is shared when both are used.

1-44

The following table provides Cisco 4321 ISR specifications.

Table 1-11 Cisco 4321 ISR Specifications

Description Specification Physical

Dimensions (H x W x D) 1.75 x14.55 x11.60 in.

(44.5 x 369.6.15 x 294.6 mm)

Weight with AC PS (w/o modules) 8.2 lb (3.7 kg)

Power

AC input power

• Input voltage 100 to 240 VAC, autoranging

• Frequency 47 to 63 Hz

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Table 1-11 Cisco 4321 ISR Specifications (continued)

Description Specification

•

Input current 1 A

• Input current with PoE Power Adaptor 2.5 A

• Surge current 90 A peak and less than 8 Arms per half cycle

Power consumption 30 to 80 W (102 to 280 BTU/hr) (configuration

• With AC-PoE 30 to 200 W (102 to 675 BTU/hr) (configuration

Ports

Console port 1 RJ-45 connector and one mini USB Type B,

Auxiliary port RJ-45 connector DONE

USB port 1 USB Type A, USB 2.0 compliant, 2.5 W (500

10/100/1000 Gigabit Ethernet 2 RJ-45 connectors and 1 SFP, (GE0/0/0,

SFP Manual configuration is required to switch

1. 480 Mb/s individually; bandwidth is shared when both are used

Specifications

dependent)

USB 2.0 compliant DONE

mA) max

GE0/0/1, SFP0) auto-MDIX

between RJ-45 and SFP type.

DONE

The following table provides Cisco 4221 ISR specifications.

Table 1-12 Cisco 4221 Specifications

Description Specification Physical

Dimensions (H x W x D) 1.73 x12.7 x10.00 in.

(44.5 x 369.6.15 x 294.6 mm)

Weight with AC PS (w/o modules) 5.3 Lbs. (2.4 kg) Router w/o modules + 1.5 Lbs.

(0.68 kg) Power Supply (AC PSU)

Power

AC input power

• Input voltage 85VAC to 264VAC (Label: 100-240VAC)

• Frequency 47 to 63 Hz

• Input current 1 A

• Input current with PoE Power Adaptor 2.5 A

• Surge current 90 A peak and less than 8 Arms per half cycle

Power consumption Maximum power output 90W

No load input power <= 0.15W at 230VAC input

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Description Specification

DC input power

• Input voltage 11.4 V to 12.6V(12V+/-5%)

• Input current Maximum 7.5A

• Power consumption The maximum continuous output power shall not

exceed 90Watts

• Maximum output power 90 W

Ports

Console port One RJ-45: shared console port and auxiliary port

USB port One USB Type A host port max

10/100/1000 Gigabit Ethernet

Two GE ports allocated among RJ45 and SFP as:

One combo port with 10/100/1000RJ-45 Ethernet port or SFP Ethernet port (labeled GE0/0/0)

One dedicated 10/100/1000RJ-45 Ethernet port (labeled GE0/0/1)

SFP One SFP port (GE0/0/0)

Table 1-13 Environmental Specifications

Environmental

Operating humidity 5 to 85% RH

Operating temperature

Altitude in China

Altitude in all other countries

32 to 104°F (0 to 40°C)

0-6560 ft (0-2000 m)

0-10,000 ft (0-3050 m)

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Table 1-13 Environmental Specifications

Environmental Transportation and Storage

Nonoperating temperature –13 to 158°F (–25 to 70°C)

Nonoperating humidity 5 to 95% RH

Nonoperating altitude 15,000 ft (4570 m)

Acoustic (for ISR4451-X)

Acoustic: Sound Pressure (Typical/Maximum) 54.4 to 67.4 dBA

Acoustic: Sound Power (Typical/Maximum) 62.6 to 74.5 dBA

Acoustic (for ISR4431)

Acoustic: Sound Pressure (Typical/Maximum) 54.3 to 79.1 dBA

Acoustic: Sound Power (Typical/Maximum) 57.2 to 80.8 dBA

Acoustic (for ISR4351)

Acoustic: Sound Pressure (Typical/Maximum) 50.6 to 73.1 dBA

Acoustic: Sound Power (Typical/Maximum) 58.2 to 78.8 dBA

Acoustic (for ISR4331)

Acoustic: Sound Pressure (Typical/Maximum) 52.8 to 74.8 dBA

Acoustic: Sound Power (Typical/Maximum) 61.2 to 81.6 dBA

Acoustic (for ISR4321)

Acoustic: Sound Pressure (Typical/Maximum) 24.2 to 51.9 dBA

Acoustic: Sound Power (Typical/Maximum) 31.9 to 59.9 dBA

Acoustic (for Cisco 4221 ISR)

Acoustic: Sound Pressure (Typical/Maximum) 28.4 to 55.3 dBA

Acoustic: Sound Power (Typical/Maximum) 41 to 68 dBA

Specifications

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Table 1-14 Regulatory Compliance Table

Safety compliance IEC 60950-1, Safety of information technology

equipment [world-wide]

EN 60950-1:2006, Safety of information technology equipment [EU]

UL 60950-1, Second Edition, Standard of safety for information technology equipment [US]

CAN/CSA C22.2 No. 60950-1-07, Safety of information technology equipment including electrical business equipment [Canada]

AS/NZS 60950.1: 2011 [Australia]

GB 4943[PRC]

IEC 60950-1: 2005 plus Am1: 2009, [World-wide]

For detailed compliance information, see the Regulatory

Compliance and Safety Information for the Cisco 4000 Series Routers document.

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Table 1-14 Regulatory Compliance Table

Immunity compliance CISPR24 ITE-Immunity characteristics, Limits and

EMC compliance EN 55022, class A

Specifications

methods of measurement

EN 55024 ITE-Immunity characteristics, Limits and methods of measurement

EN 50082-1 Electromagnetic compatibility - Generic immunity standard - Part 1

EN 300-386 V1.6.1 Electromagnetic compatibility for TNE

EN 61000

For detailed compliance information, see the Regulatory

Compliance and Safety Information for the Cisco ISR 4400 and Cisco ISR 4300 Series Routers document.

CISPR22, class A

CFR47, Part 15, Subpart B, class A

AS/NZS CISPR22, Class A

VCCI, Class A

CNS13438 (Taiwan)

KN22:2009 (Korea)

ICES-003

Harmonic Current Emission EN 61000 Voltage Fluctuation Flicker EN61000

For detailed compliance information, see the Regulatory

Compliance and Safety Information for the Cisco ISR 4400 and Cisco ISR 4300 Series Routers document.

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Periodic Inspection and Cleaning

To minimize the negative impact of environmental dust or debris, we recommend periodic inspection and cleaning of the external surface of the router. The frequency of inspection and cleaning is dependent upon the severity of the environmental conditions, but we recommend a minimum frequency of every six months. Cleaning involves vacuuming of router air intake and exhaust vents. See the “Fans, Ventilation,

and Airflow” section on page 1-37.

Caution Sites with ambient temperatures consistently above 25°C or 77°F and with potentially high levels of dust

or debris may require periodic preventative maintenance cleaning.

Chapter 1 Overview of Cisco 4000 Series ISRs

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CHAPTER

Cisco 4000 Series ISRs Preinstallation

This chapter provides preinstallation information, such as recommendations and requirements that should be before installing your router. See the following sections to prepare for installation:

• Safety Recommendations, page 2-5

• General Site Requirements, page 2-7

• Rack Requirements, page 2-9

• Router Environmental Requirements, page 2-10

• Network Cabling Specifications, page 2-11

• Installation Checklist, page 2-16

• Creating a Site Log, page 2-16

To see translated warnings that appear in this publications, see the Regulatory Compliance and Safety

Information for the Cisco 4000 Series Routers document

Standard Warning Statements

This section describes the warning definition and then lists core safety warnings grouped by topic.

Warning

Note: SAVE THESE INSTRUCTIONS

Statement 1071

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Standard Warning Statements

General Safety Warnings

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Warning

Read the installation instructions before you connect the system to its power source.

1004

Ultimate disposal of this product should be handled according to all national laws and regulations.

Installation of the equipment must comply with local and national electrical codes.

1074

To comply with the Class A emissions requirements shielded twisted pair T1/E1 cables must be used for SPA-8-Port Channelized T1/E1 SPA (SPA-8XCHT1/E1) on the router.

EN55022/CISPR22 Statement

To comply with Class A emissions requirements- shielded management Ethernet, CON, and AUX cables on the router must be used.

Power cable and AC adapter - When installing the product, please use the provided or designated connection cables/power cables/AC adaptors. Using any other cables or adapters could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of certified cables (that have the ‘UL’ shown on the code) for any other electrical devices than products designated by Cisco. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have ‘PSE’ shown on the code) is not limited to Cisco-designated products.

Statement 371

Statement 1040

Statement

2-2

Warning

Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router

Only trained and qualified personnel should be allowed to install or replace this equipment

Statement 1030

This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: AC power supplies for the Cisco 4451-X ISR.

This product requires short-circuit (overcurrent) protection to be provided as part of the building installation. Install only in accordance with national and local wiring regulations.

Statement 1045

Statement 1005

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Standard Warning Statements

Warning

This unit may have more than one power supply connection. All connections must be removed to de-energize the unit.

Statement 1028

This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security.

Statement

1017

The plug-socket combination must be accessible at all times, because it serves as the main disconnecting device.

Statement 1019

Hazardous voltage or energy may be present on the DC power terminals. Always replace cover when terminals are not in service. Be sure uninsulated conductors are not accessible when cover is in place.

Use copper conductors only.

Statement 1075

Statement 1025

This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.

Statement 1024

Warning

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Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing.

Class 1 laser product.

Class 1 LED product.

Laser radiation is present when the system is open.

Do not stare into the laser beam.

Statement 1034

Statement 1008

Statement 1027

Statement 1009

Statement 1010

Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments.

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Standard Warning Statements

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Warning

Class I(CDRH) and Class 1M (IEC) laser products.

Statement 1055

Invisible laser radiation may be emitted from the end of the unterminated fiber cable or connector. Do not view directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm may pose an eye hazard.

Statement 1056

Statement 1015

Do not touch or bridge the metal contacts on the battery. Unintentional discharge of the batteries can cause serious burns.

Statement 341

To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the handles on modules (such as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit.

Statement 1032

Warning

To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of: 40 degrees C.

Statement 1047

This equipment must be externally grounded using a customer-supplied ground wire before power is applied. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.

Statement 366

Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place.

Statement 1029

Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Statement 1030

This equipment must be installed and maintained by service personnel as defined by AS/NZS

Statement 1043

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Safety Recommendations

Warning

This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.

Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the unit first.

Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network voltages.

Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.

Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

No user-serviceable parts inside. Do not open.

Statement 1036

Statement 1028

Statement 1026

Statement 1041

Statement 1035

Statement 1073

Warning

Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

To report a gas leak, do not use a telephone in the vicinity of the leak.

Safety Recommendations

Review the safety warnings listed in Regulatory Compliance and Safety Information for the Cisco 4000

Series ISRs that comes with your router, before installing, configuring, or maintaining the router.

Follow these guidelines to ensure general safety:

• Review the safety warnings that comes with your router, before installing, configuring, or

maintaining the router.

• Never attempt to lift an object that might be too heavy for you to lift by yourself.

• Keep the chassis area clear and dust-free during and after installation.

Statement 1037

Statement 1038

Statement 1039

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Safety Recommendations

• If you remove the chassis cover, put it in a safe place.

• Keep tools and chassis components away from walk areas.

• Do not wear loose clothing that could get caught in the chassis. Fasten your tie or scarf and roll up

your sleeves.

• Wear safety glasses when working under conditions that might be hazardous to your eyes.

• Do not perform any action that creates a hazard to people or makes the equipment unsafe.

Safety with Electricity

Chapter 2 Cisco 4000 Series ISRs Preinstallation

Warning

This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.

Statement 1028

Do not work on the system or connect or disconnect cables during periods of lightning activity.

Statement 1001

Read the installation instructions before connecting the system to the power source.

Statement

1004

The covers are an integral part of the safety design of the product. Do not operate the unit without the covers installed.

Statement 1077

Follow these guidelines when working on equipment powered by electricity:

• Locate the emergency power-off switch in the room in which you are working. If an electrical

accident occurs, you can quickly turn off the power.

• Disconnect all power before doing the following:

–

Installing or removing a chassis

–

Working near power supplies

• Look carefully for possible hazards in your work area, such as moist floors, ungrounded power

extension cables, frayed power cords, and missing safety grounds.

2-6

• Do not work alone if hazardous conditions exist.

• Never assume that power is disconnected from a circuit. Always check.

• Never open the enclosure of the internal power supply.

• If an electrical accident occurs, proceed as follows:

–

Use caution; do not become a victim yourself.

–

Turn off power to the device.

–

If possible, send another person to get medical aid. Otherwise, assess the condition of the victim and then call for help.

–

Determine if the person needs rescue breathing or external cardiac compressions; then take appropriate action.

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In addition, use the following guidelines when working with any equipment that is disconnected from a power source but still connected to telephone wiring or other network cabling:

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is specifically designed for it.

• Never touch uninsulated telephone wires or terminals unless the telephone line is disconnected at

the network interface.

• Use caution when installing or modifying telephone lines.

• Remove power cables from all installed power supplies before opening the chassis.

Prevent Electrostatic Discharge Damage

Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. It can occur if electronic printed circuit cards are improperly handled and can cause complete or intermittent failures. Always follow ESD prevention procedures when removing and replacing modules:

• Ensure that the router chassis is electrically connected to ground.

• Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to

an unpainted surface of the chassis frame to channel unwanted ESD voltages safely to ground. To guard against ESD damage and shocks, the wrist strap and cord must operate effectively.

General Site Requirements

• If no wrist strap is available, ground yourself by touching a metal part of the chassis.

Caution For the safety of your equipment, periodically check the resistance value of the anti-static strap. It should

be between 1 and 10 megohms (Mohm).

General Site Requirements

This section describes the requirements your site must meet for safe installation and operation of your router. Ensure that the site is properly prepared before beginning installation. If you are experiencing shutdowns or unusually high errors with your existing equipment, this section can also help you isolate the cause of failures and prevent future problems.

General Precautions

Observe the following general precautions when using and working with your Cisco 4000 Series ISRs.

• Keep your system components away from radiators and heat sources and do not block cooling vents.

• Do not spill food or liquids on your system components and never operate the product in a wet

environment.

• Do not push any objects into the openings of your system components. Doing so can cause fire or

electric shock by shorting out interior components.

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• Position system cables and power supply cables carefully. Route system cables and the power supply

cable and plug so that they cannot be stepped on or tripped over. Be sure that nothing else rests on your system component cables or power cable.

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General Site Requirements

• Do not modify power cables or plugs. Consult a licensed electrician or your power company for site

modifications. Always follow your local and national wiring rules.

• If you turn off your system, wait at least 30 seconds before turning it on again to avoid system

component damage.

Site Selection Guidelines

Cisco 4000 Series ISRs require specific environmental operating conditions. Temperature, humidity, altitude, and vibration can affect the performance and reliability of the router. The following sections provide specific information to help you plan for the proper operating environment.

Cisco 4000 Series ISRs are designed to meet the industry EMC, safety, and environmental standards described in the Regulatory Compliance and Safety Information for the Cisco 4000 Series ISRs document.

Site Environmental Requirements

Environmental monitoring in the router protects the system and components from damage caused by excessive voltage and temperature conditions. To ensure normal operation and avoid unnecessary maintenance, plan and prepare your site configuration before installation. After installation, make sure the site maintains the environmental characteristics as shown in Table 2- 1 .

Chapter 2 Cisco 4000 Series ISRs Preinstallation

Table 2-1 Router Environmental Tolerances

Environmental Characteristic Minimum Maximum

Steady State Operating 0 degree C 40 degree C

(40 degrees C at 10,000 feet)

Storage –20 degrees C +70 degrees C

Humidity operating (noncondensing) 10% 90%

Humidity nonoperating (noncondensing) 5% 95%

Altitude operating: over allowable temperature range (0 to 50 degrees C)

Altitude, nonoperating: over allowable temperature range

Thermal shock non-operating with change over time of 3 minute

Thermal Shock - Operating at 2.5 degree C per minute

–500 feet 10,000 feet

–1000 feet 50,000 feet

–25 degrees C +70 degrees C

0 degrees C +50 degrees C

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Physical Characteristics

Be familiar with the physical characteristics of the Cisco 4451-X ISR to assist you in placing the system in the proper location.

Table 2- 2 shows the weight and dimensions of the Cisco 4451-X ISR.

Tabl e 2 -2 P h ys i c a l Ch aracteristics of Cisco 4451-X ISRs

Characteristics Cisco 4451-X ISRs

Height 3.5 in. (8.89 cm.)—2RU rack-mount

Width 17.25 in. (43.815 cm.)—19-inch rack-mount

Depth 18.7 in. (47.498 cm.)

(including card handles, cable-management brackets, power supply handles)

Weight 38-40 lbs (17.23-18.14 kg)

The following list describes additional Cisco 4451-X ISR chassis characteristics:

Rack Requirements

• Chassis height meets EIA-310 rack spacing 2RU (3.5 inches/88.90 mm.), universal rack-mount

• Chassis width meets EIA-310 19-inch (17.25 inches/438.15 mm) wide with rack brackets

• Cable-management brackets at each Cisco 4451-X ISR locations can hold 16 ports of STP/UTP RJ

45 cables

• Cable-management brackets allow a bend radius of 1.5 inches for cables

• Adjustable rack-mount brackets allow for a front to rear rail variance distance of 15.50/394mm to

19.00/482.6mm

Rack Requirements

Some Cisco routers include brackets for use with a 19-inch rack or, if specified in your order, optional larger brackets for use with a 23-inch rack.

The following information can help you plan your equipment rack configuration:

• Allow clearance around the rack for maintenance.

• Allow at least one rack unit of vertical space between routers.

• Enclosed racks must have adequate ventilation. Ensure that the rack is not congested, because each

router generates heat. An enclosed rack should have louvered sides and a fan to provide cooling air. Heat generated by equipment near the bottom of the rack can be drawn upward into the intake ports of the equipment above it.

• When mounting a chassis in an open rack, ensure that the rack frame does not block the intake or

exhaust ports. If the chassis is installed on slides, check the position of the chassis when it is seated in the rack.

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Router Environmental Requirements

Cisco 4451-X ISRs can be placed on a desktop or installed in a rack. The location of your router and the layout of your equipment rack or wiring room are extremely important considerations for proper operation. Equipment placed too close together, inadequate ventilation, and inaccessible panels can cause malfunctions and shutdowns, and can make maintenance difficult. Plan for access to both front and rear panels of the router.

When planning your site layout and equipment locations, refer to the “General Site Requirements”

section on page 2-7, section. If you are currently experiencing shutdowns or an unusually high number

of errors with your existing equipment, these precautions and recommendations may help you isolate the cause of failure and prevent future problems.

• Ensure that the room where your router operates has adequate air circulation. Electrical equipment

generates heat. Without adequate air circulation, ambient air temperature may not cool equipment to acceptable operating temperatures.

• Always follow ESD-prevention procedures described in the “Prevent Electrostatic Discharge

Damage” section on page 2-7 to avoid damage to equipment. Damage from static discharge can

cause immediate or intermittent equipment failure.

• Ensure that the chassis cover and module rear panels are secure. All empty network module slots,

interface card slots, and power supply bays must have filler panels installed. The chassis is designed to allow cooling air to flow within it, through specially designed cooling slots. A chassis with uncovered openings permits air leaks, which may interrupt and reduce the flow of air across internal components.

• Baffles can help to isolate exhaust air from intake air, which also helps to draw cooling air through

the chassis. The best placement of the baffles depends on the airflow patterns in the rack, which can be found by experimenting with different configurations.

Chapter 2 Cisco 4000 Series ISRs Preinstallation

• When equipment installed in a rack (particularly in an enclosed rack) fails, try operating the

equipment by itself. Power off other equipment in the rack (and in adjacent racks) to allow the router under test a maximum of cooling air and clean power.

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Power Guidelines and Requirements

Check the power at your site to ensure that you are receiving “clean” power (free of spikes and noise). Install a power conditioner if necessary.

The AC power supply includes the following features:

• Autoselects either 110 V or 220 V operation.

• All units include a 6-foot (1.8-meter) electrical power cord. (A label near the power inlet indicates

the correct voltage, frequency [AC-powered systems only], current draw, and power dissipation for the unit.)

Table 2- 3 lists power requirements for the Cisco 4451-X ISRs.

Table 2-3 Power Requirements for Cisco 4451-X ISRs

Router Power Source Input Power Input Voltage

Tolerance Limits

Cisco 4451-X ISR AC 100 — 240 VAC, 5.3 A, 50 — 60 Hz 90 — 264 VAC

Cisco 4451-X ISR with PoE

AC 100 — 240 VAC, 11.0 A, 50 — 60 Hz 90 — 264 VAC

Network Cabling Specifications

The following sections describe the cables needed to install your Cisco 4000 Series ISRs in the following sections:

• Console and Auxiliary Port Considerations, page 2-11

• Prepare for Network Connections, page 2-14

Console and Auxiliary Port Considerations

The router includes an asynchronous serial console port and an auxiliary port. The console and auxiliary ports provide access to the router either locally using a console terminal connected to the console port, or remotely using a modem connected to the auxiliary port. This section discusses important cabling information to consider before connecting the router to a console terminal or modem.

The main difference between the console and auxiliary ports is that the auxiliary port supports hardware flow control and the console port does not. Flow control paces the transmission of data between a sending device and a receiving device. Flow control ensures that the receiving device can absorb the data sent to it before the sending device sends more. When the buffers on the receiving device are full, a message is sent to the sending device to suspend transmission until the data in the buffers is processed. Because the auxiliary port supports flow control, it is ideally suited for use with the high-speed transmissions of a modem. Console terminals send data at speeds slower than modems do; therefore, the console port is ideally suited for use with console terminals.

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Note Cisco 4221 ISR does not have an auxiliary port.

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Network Cabling Specifications

Console Port Connections

The router has both EIA/TIA-232 asynchronous (RJ-45) and USB 5-pin mini Type B, 2.0 compliant serial console ports. The console ports do not have any hardware flow control. Shielded USB cables with properly terminated shields are recommended.

EIA/TIA-232

Depending on the cable and the adapter used, this port appears as a DTE or DCE device at the end of the cable. At a time, only one port can be used.

The default parameters for the console port are 9600 baud, 8 data bits, 1 stop bit, and no parity. The console port does not support hardware flow control. For detailed information about installing a console terminal, see the “Connect to Console Terminal or Modem” section on page 3-22.

For cable and port pinouts, see the Cisco Modular Access Router Cable Specifications document located at cisco.com.

USB Serial Console

The USB serial console port connects directly to the USB connector of a PC using a USB Type A to 5-pin mini USB Type-B cable. The USB Console supports full speed (12Mb/s) operation. The console port does not support hardware flow control.

Chapter 2 Cisco 4000 Series ISRs Preinstallation

Note Always use shielded USB cables with a properly terminated shield.

The default parameters for the console port are 9600 baud, 8 data bits, no parity, and 1 stop bit. For detailed information about installing a console terminal, see the “Connect to Console Terminal or

Modem” section on page 3-22.

For operation with a Microsoft Windows OS version older than Windows 7, the Cisco Windows USB Console Driver must be installed on any PC connected to the console port. If the driver is not installed, appropriate prompts guide you through a simple installation process. For detailed information about installing the Cisco Windows USB Console Driver see “Install Cisco Microsoft Windows USB Device

Driver” section on page 3-24.

The Cisco Windows USB Console Driver allows plugging and unplugging the USB cable from the console port without affecting Windows HyperTerminal operations. No special drivers are needed for Mac OS X or Linux.

At a time, only one console port can be active. When a cable is plugged into the USB console port, the RJ-45 port becomes inactive. Conversely, when the USB cable is removed from the USB port, the RJ-45 port becomes active.

Baud rates for the USB console port are 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 bps.

Note 4-pin mini USB Type-B connectors might be easily confused with 5-pin mini USB Type-B

connectors. Only the 5-pin mini USB Type-B is supported.

USB Console OS Compatibility

• Windows 8, Windows 7, Windows 2000, Window XP 32 bit, Windows Vista 32 bit

• Mac OS X version 10.5.4

2-12

• Redhat / Fedora Core 10 with kernel 2.6.27.5-117

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• Ubuntu 8.10 with kernel 2.6.27-11

• Debian 5.0 with kernel 2.6

• Suse 11.1 with kernel 2.6.27.7-9

Auxiliary Port Connections

The router has an EIA/TIA-232 asynchronous serial auxiliary port (RJ-45) that supports flow control. Depending on the cable and the adapter used, this port appears as a DTE or DCE device at the end of the cable.

For connection to a modem, you must use an RJ-45-to-DB-25 adapter cable. This cable is orderable separately along with a DB-9-to-DB-25 adapter.

For detailed information about connecting devices to the auxiliary port, see the “Connect to Console

Terminal or Modem” section on page 3-22.

For cable and port pinouts, see the Cisco Modular Access Router Cable Specifications document at cisco.com.

Network Cabling Specifications

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Required Tools and Equipment for Installation and Maintenance

Prepare for Network Connections

When setting up your router, consider distance limitations and potential electromagnetic interference (EMI) as defined by the applicable local and international regulations.

Network connection considerations are provided for:

• Ethernet Connections, page 2-14

See the following online document for more information about network connections and interfaces:

• Cisco Modular Access Router Cable Specifications

Chapter 2 Cisco 4000 Series ISRs Preinstallation

Warning

To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors.

Statement 1021

Ethernet Connections

The IEEE has established the Ethernet IEEE 802.3 Standards. The routers support the following Ethernet implementations:

• 1000BASE-T—1000 Mb/s full-duplex transmission over a Category 5 or better unshielded

twisted-pair (UTP) cable. Supports the Ethernet maximum length of 328 feet (100 meters).

• 100BASE-T—100 Mb/s full-duplex transmission over a Category 5 or better unshielded

twisted-pair (UTP) cable. Supports the Ethernet maximum length of 328 feet (100 meters).

• 10BASE-T—10 Mb/s full-duplex transmission over a Category 5 or better unshielded twisted-pair

(UTP) cable. Supports the Ethernet maximum length of 328 feet (100 meters).

See the Cisco Modular Access Router Cable Specifications document at cisco.com for information about Ethernet cables, connectors, and pinouts.

Required Tools and Equipment for Installation and Maintenance

2-14

Warning

Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router

Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

This equipment must be installed and maintained by service personnel as defined by AS/NZS

Statement 1030

Statement 1043

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You need the following tools and equipment to install and upgrade the router and its components:

• ESD-preventive cord and wrist strap

• Number 2 Phillips screwdriver

• Phillips screwdrivers: small, 3/16-in. (4 to 5 mm) and medium, 1/4-in. (6 to 7 mm)

–

To install or remove modules

–

To remove the cover, if you are upgrading memory or other components

• Screws that fit your rack

• Wire crimper

• Wire for connecting the chassis to an earth ground:

–

AWG 6 (13 mm2) wire for NEBS-compliant chassis grounding

–

AWG 1 4 ( 2 mm2) or larger wire for NEC-compliant chassis grounding

–

AWG 1 8 ( 1 mm2) or larger wire for EN/IEC 60950-compliant chassis grounding

• For NEC-compliant grounding, an appropriate user-supplied ring terminal, with an inner diameter

of 1/4 in. (5 to 7 mm)

In addition, depending on the type of modules you plan to use, you might need the following equipment to connect a port to an external network:

Required Tools and Equipment for Installation and Maintenance

• Cables for connection to the WAN and LAN ports (dependent on configuration)

Note For more information on cable specifications, see the Cisco Modular Access Router Cable

Specifications document at cisco.com.

• Ethernet hub or PC with a network interface card for connection to an Ethernet (LAN) port.

• Console terminal (an ASCII terminal or a PC running HyperTerminal or similar terminal emulation

software) configured for 9600 baud, 8 data bits, 1 stop bit, no flow control, and no parity.

• Modem for connection to the auxiliary port for remote administrative access (optional).

• Data service unit (DSU) or channel service unit/data service unit (CSU/DSU) as appropriate for

serial interfaces.

• External CSU for any CT1/PRI modules without a built-in CSU.

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Installation Checklist

The sample installation checklist lists items and procedures for installing a new router. Make a copy of this checklist and mark the entries when completed. Include a copy of the checklist for each router in your site log (described in the next section, “Creating a Site Log”).

Installation checklist for site_____________________________________________

Router name_______________________________________________________

Task Verified by Date

Installation checklist copied

Background information placed in Site Log

Site power voltages verified

Installation site power check completed

Required tools available

Additional equipment available

Router received

Router quick start guide received

Regulatory Compliance and Safety Information for the Cisco 4000 Series ISRs document received

Product registration card received

Cisco.com contact information label received

Chassis components verified

Initial electrical connections established

ASCII terminal (for local configuration) or modem (for remote configuration) available

Signal distance limits verified

Startup sequence steps completed

Initial operation verified

Software image verified

Chapter 2 Cisco 4000 Series ISRs Preinstallation

Creating a Site Log

The Site log provides a record of all actions related to the router. Keep it in an accessible place near the chassis where anyone who performs tasks has access to it. Use the installation checklist to verify steps in the installation and maintenance of the router. Site log entries may include the following information:

• Installation progress—Make a copy of the installation checklist and insert it into the site log. Make

entries as each procedure is completed.

• Upgrade and maintenance procedures—Use the site log as a record of ongoing router maintenance

and expansion history. A site log might include the following events:

–

Installation of network modules

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–

Removal or replacement of network modules and other upgrades

–

Configuration changes

–

Maintenance schedules and requirements

–

Maintenance procedures performed

–

Intermittent problems

–

Comments and notes

Inspect all items for shipping damage. If anything appears to be damaged or if you encounter problems installing or configuring your router, contact customer service. Warranty, service, and support information is included in the Hardware Quick Start guide that shipped with your router, or in the Preface of this guide. See the “Obtaining Documentation and Submitting a Service Request” section on page -xx.

Creating a Site Log

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Creating a Site Log

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CHAPTER

Install and Connect Cisco 4000 Series ISRs

This chapter describes how to install and connect Cisco 4000 Series Integrated Services Routers (ISRs) to LAN, WAN, and Voice networks. The following sections provide technical details.

• Install the Router, page 3-4

• Chassis Grounding, page 3-19

• Connect Power, page 3-20

• Connect to Console Terminal or Modem, page 3-22

• Install Cisco Microsoft Windows USB Device Driver, page 3-24

• Uninstall Cisco Microsoft Windows USB Driver, page 3-26

• Connect WAN, LAN, and Voice Interfaces, page 3-27

Warning To see translations of the warnings that appear in this publication, see the Regulatory Compliance and

Safety Information for the Cisco 4000 Series ISRs document.

should be allowed to install, replace, or service this equipment.

Only trained and qualified personnel

Statement 1030

Warning

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This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.

Statement 1029

Statement 1028

Statement 1026

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Warning

Statement 1024

Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network voltages.

Statement 1041

Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.

Statement 1035

Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

Statement 1036

Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

Statement 1037

Warning

Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

To report a gas leak, do not use a telephone in the vicinity of the leak.

Statement 1038

Statement 1039

This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security.

Statement 1017

Statement 1029

The covers are an integral part of the safety design of the product. Do not operate the unit without the covers installed.

Statement 1077

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Before You Begin

Before installing and connecting a Cisco 4000 Series Integrated Services Router, read the safety warnings and gather the following tools and equipment.

• ESD-preventive cord and wrist strap

• Number 2 Phillips screwdriver

• Flat-blade screwdrivers: small, 3/16-in. (4 to 5 mm) and medium, 1/4-in. (6 to 7 mm)

–

To install or remove modules

–

To remove the cover, if you are upgrading memory or other components

• Screws that fit your rack

• Wire crimper

• Wire for connecting the chassis to an earth ground:

–

AWG 6 (13 mm) wire for NEBS-compliant chassis grounding

–

AWG 14 (2 mm) or larger wire for NEC-compliant chassis grounding

–

AWG 18 (1 mm) or larger wire for EN/IEC 60950-compliant chassis grounding

Before You Begin

• For NEC-compliant grounding, an appropriate user-supplied ring terminal, with an inner diameter

of 1/4 in. (5 to 7 mm)

In addition, depending on the type of modules you plan to use, you might need the following equipment to connect a port to an external network:

• Cables for connection to the WAN and LAN ports (dependent on configuration)

Note For more information on cable specifications, see the Cisco Modular Access Router Cable

Specifications document at cisco.com.

• Ethernet hub or PC with a network interface card for connection to an Ethernet (LAN) port.

• Console terminal (an ASCII terminal or a PC running HyperTerminal or similar terminal emulation

software) configured for 9600 baud, 8 data bits, 1 stop bit, no flow control, and no parity.

• Modem for connection to the auxiliary port for remote administrative access (optional).

• Data service unit (DSU) or channel service unit/data service unit (CSU/DSU) as appropriate for

serial interfaces.

• External CSU for any CT1/PRI modules without a built-in CSU.

Also, you need to have access to the following:

CLI Console Access

Use the USB or RJ-45 console port on the router to access the Cisco Internet Operating System (IOS-XE) command line interface (CLI) on the router and perform configuration tasks. A terminal emulation program is required to establish communication between the router and a PC. See the

“Connect to Console Terminal or Modem” section on page 3-22 for instructions.

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Note A Microsoft Windows USB driver must be installed before you establish physical connectivity

between the router and the PC.

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Slot and Port Numbers

The routers have built in ports and new slots. The new slots accommodate new modules and interface cards; SM-Xs, NIMs, ISCs, PVDM4s, and the Cisco E-Series Server modules. See the “Slots, Subslots

(Bay), Ports, and Interfaces in Cisco 4000 Series ISRs” section on page 1-38 for slot and port numbering.

Software Licenses

To install features on the router, you must purchase a software package. See the “Licensing” section of the Software Configuration Guide for the Cisco 4400 and Cisco 4300 Series ISRs.

Unpack the Router

Do not unpack the router until you are ready to install it. If the final installation site is not ready as yet, keep the chassis in its shipping container to prevent accidental damage. When you are ready to install the router, proceed with unpacking it.

The router, accessory kit, publications, and any optional equipment you ordered may be shipped in more than one container. When you unpack the containers, check the packing list to ensure that you received all of the items on the list.

Chapter 3 Install and Connect Cisco 4000 Series ISRs

Install the Router

If you need to install Network Interface Modules (NIMs), Service Modules (SMs), and Field-Replaceable Units (FRUs), you can install them either before or after you install the router. Ideally, you install modules when you have the best access to the back panel of the router. Internal modules and FRUs, such as SMs, NIMs or Packet Voice Digital Signal Processor Module (PVDM4s), Compact Flash Cards, and fan trays should be installed before rack-mounting.

You can install the Cisco 4000 Series Integrated Services Routers in one of the following ways:

• Set the router chassis on a desktop

• Attach the router chassis to the wall

• Mount the router chassis in a rack

Warning

Caution To prevent damage to the chassis, never attempt to lift or tilt the chassis by holding it by the plastic panel

Set Chassis on Desktop

Before working on a system that has an On/Off switch, turn OFF the power and unplug the power cord.

Statement 1.

on the front. Always hold the chassis by the sides of the metal body.

3-4

You can place the router on a desktop, bench top, or shelf.

Note Do not set the chassis in an area where high acoustic noise can be an issue.

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Install the Router

Warning

Caution Do not place anything on top of the router that weighs more than 10 pounds (4.5 kg), and do not stack

Statement 1032.

routers on a desktop. Excessive distributed weight of more than 10 pounds, or pound point load of 10 pounds on top could damage the chassis.

Caution Your chassis installation must allow unrestricted airflow for chassis cooling. For placing the router on a

desktop, keep at least 1 inch (2.54 cm) of clear space beside the cooling inlet and exhaust vents.

After the router is installed, you must connect the chassis to a reliable earth ground. For the chassis ground connection procedures, see the “Chassis Grounding” section on page 3-19.

Attach Chassis to Wall or Mount Chassis in Rack

The tasks that you perform for attaching the router chassis to the wall or for mounting it in a rack are based on the specific model of the Cisco 4000 Series Integrated Service Router.

See the relevant installation sub-section for your specific router in the Cisco 4000 Series ISRs:

• Install Cisco 4400 or 4300 ISR

• Install Cisco 4200 Series ISR

Install Cisco 4400 or 4300 ISR

This section describes the installation procedure that is common for all Cisco 4400 and 4300 Series ISRs.

Note Note that for illustration purposes, we have used images of Cisco 4400 Series ISRs in all figures.

Attach Cisco 4400 or 4300 ISR Chassis to Wall

To attach Cisco 4400 or 4300 ISR:

Step 1 Attach the wall-mounting brackets to the router chassis as shown in Figure 3-1 using the four PHMS

screws and the plastic spacers provided for each bracket.

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Figure 3-1 Bracket Installation for Wall Mounting (Cisco 4431 ISR shown)

1 Machine screws (included in install kit) 2 Plastic spacers (included) 3 Wall-mounting hardware (customer

supplied)

3-6

Caution Do not over-torque the screws. The recommended torque is 15 to 18 inch-lb (1.7 to 2.0 N-m).

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Note To attach to a wall stud, each bracket requires one number-10 wood screws (round- or pan-head) with

number-10 washers, or two number-10 washer-head screws. The screws must be long enough to penetrate at least 1.5 inches (38.1 mm) into the supporting wood or metal wall stud.

Note For hollow-wall mounting, each bracket requires two wall anchors with washers. Wall anchors and

washers must be size number 10. Route the cables so that they do not put a strain on the connectors or mounting hardware.

Caution Your chassis installation must allow unrestricted airflow for chassis cooling.

Step 2 Attach the router to the wall using the brackets.

Note if you prefer, you can also install it diagonally using the other two sides.

Install the Router

After the router is installed, you must connect the chassis to a reliable earth ground. For the chassis ground connection procedures, see the “Chassis Grounding” section on page 3-19.

Mount Cisco 4400 or 4300 ISR Chassis in Rack

Warning If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the

rack.

Statement 1006

Warning

Statement 1024

Warning

To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of: 40 degrees C.

Cisco 4000 Series ISRs can be installed in 19-inch (48.26-cm) EIA and 23-inch (58.42-cm) Southwestern Bell Corporation (SBC) racks. Cisco 4000 Series ISRs can also be mounted in a 600-mm ETSI rack. Use the standard brackets shipped with the router for mounting the chassis in a 19-inch EIA rack; you can order optional larger brackets for mounting the chassis in a 23-inch SBC rack.

You can mount the router in the following ways:

Statement 1047

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• Center-front mounting—Brackets attached in the center front of the chassis with only the front panel

facing forward.

• Center-back mounting—Brackets attached in the center back of the chassis with only the back panel

facing forward.

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• Front mounting—Brackets attached at the front of the chassis with the front panel facing forward.

• Back mounting—Brackets attached at the back of the chassis with the back panel facing forward.

Step 1 Attach the mounting brackets to the router chassis as shown in Figure 3-2 through Figure 3-5, using the

screws provided.

Caution Do not over-torque the screws. The recommended torque is 15 to 18 inch-lb (1.7 to 2.0 N-m).

Attach the second bracket to the opposite side of the chassis. Use a number-2 Phillips screwdriver to install the number-8 bracket screws.

Caution Your chassis installation must allow unrestricted airflow for chassis cooling.

Figure 3-2 Bracket Installation for Front Mounting (Cisco 4451-X ISR shown)

Chapter 3 Install and Connect Cisco 4000 Series ISRs

1 23-inch SBC1 brackets

1. Southwestern Bell Corporation (SBC)

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2 19-inch EIA brackets

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Figure 3-3 Bracket Installation for Center-Front Mounting (Cisco 4451-X ISR shown)

1 23-inch SBC brackets 2 19-inch EIA brackets

Install the Router

Step 2 Use the screws provided with the rack to install the chassis in the rack. (See Figure 3-4 and Figure 3-6.)

For both the 19-inch EIA brackets and the 23-inch SBC brackets, start the lower pair of screws first, and rest the brackets on the lower screws while you insert the upper pair of screws.

Tip The screw slots in the brackets are spaced to line up with every second pair of screw holes in the rack.

When the correct screw holes are used, the small threaded holes in the brackets line up with unused screw holes in the rack. If the small holes do not line up with the rack holes, you must raise or lower the brackets to the next rack hole.

Warning

To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.

• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Statement 1006

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Warning

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Statement 1032

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Caution Be sure to leave space above and below each router in a rack to allow for cooling air circulation.

Figure 3-4 Bracket Installation for Back Mounting (Cisco 4451-X ISR shown)

Chapter 3 Install and Connect Cisco 4000 Series ISRs

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1 23-inch SBC brackets 2 19-inch EIA brackets

Figure 3-5 Bracket Installation for Center-Back Mounting (Cisco 4451-X ISR shown)

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1 23-inch SBC brackets 2 19-inch EIA brackets

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302995

Figure 3-6 shows a typical installation in a rack.

Figure 3-6 Mounting the Chassis in a Rack (Typical)

Install the Router

302994

1 Mounting screws (4)

Figure 3-7 shows an installation with a chassis rear-forward.

Figure 3-7 Mounting the Chassis in a Rack, Rear Forward (Cisco 4451-X ISR shown)

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1 Mounting screws (4)

After the router is installed, you must connect the chassis to a reliable earth ground. For the chassis ground connection procedures, see the “Chassis Grounding” section on page 3-19.

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385297

Install Cisco 4200 Series ISR

This section describes the installation procedure that is common for all Cisco 4200 Series ISRs.

Note Note that for illustration purposes, we have used images of Cisco 4221 ISR in all figures.

Attach Cisco 4200 ISR Chassis to Wall

Step 1 Attach the wall-mounting brackets to the router chassis as shown in Figure 3-8 using the four PHMS

screws and the plastic spacers provided for each bracket.

Figure 3-8 Bracket Installation for Wall Mounting (Cisco 4221 ISR shown)

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1 Machine screws

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Cisco 4451 ISR, 4351 ISR, 4331 ISR, 4221 ISR, 4431 ISR Hardware Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers

CONTENTS

Preface

Objectives

Audience

Organization

Conventions

Related Documentation

Searching for Cisco Documents

Obtaining Documentation and Submitting a Service Request

Overview of Cisco 4000 Series ISRs

About Cisco 4000 Series ISRs

Cisco 4451-X ISR

Cisco 4431 ISR

Cisco 4351 ISR

Cisco 4331 ISR

Cisco 4321 ISR

Cisco 4221 ISR

Safety Warnings

Safety Warnings for Finland, Norway, and Sweden

Chassis Views

Cisco 4451 ISR Chassis

Platform Summary

Cisco 4431 ISR Chassis

Platform Summary

Cisco 4351 ISR Chassis

Platform Summary

Cisco 4331 ISR Chassis

Platform Summary

Cisco 4321 ISR Chassis

Platform Summary

Cisco 4221 ISR Chassis

Platform Summary

Hardware and Module Configuration

Locate Product Identification Details

Labels on Cisco 4000 Series ISRs

Additional Help Locating Cisco 4000 Series ISRs Labels

Hardware Features of Cisco 4000 Series ISRs

Built-In Interface Ports

Dual Mode GE or SFP Ports

USB Serial Console Port

Front Panel PoE+ Ports

Internal PoE Daughter Card

LED Indicators

Removable and Interchangeable Modules and Cards

Network Interface Modules and Service Modules

Cisco UCS E-Series Server Modules

System Flash

Solid State Drives

Packet Voice Digital Signal Processor Modules

Memory

Power Supply

Fans, Ventilation, and Airflow

Chassis Ventilation

Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs

Slot Numbering

About Slot 0

Subslot/Bay Numbering

Gigabit Ethernet Management

Specifications

Periodic Inspection and Cleaning

Cisco 4000 Series ISRs Preinstallation

Standard Warning Statements

General Safety Warnings

Safety Recommendations

Safety with Electricity

Prevent Electrostatic Discharge Damage

General Site Requirements

General Precautions

Site Selection Guidelines

Site Environmental Requirements

Physical Characteristics

Rack Requirements

Router Environmental Requirements

Power Guidelines and Requirements

Network Cabling Specifications