Cisco 2800 User Manual

Cisco 2800 Series Hardware Documents: Introduction and Warnings
This introduction discusses the objectives, audience, organization, and conventions of these hardware documents, and points to related documents that have information beyond the scope of these documents. This preface contains the following sections:
Objectives, page 1
Audience, page 2
Topics Covered by Hardware Documents, page 2
Conventions, page 3

Objectives

Safety Warnings, page 4
Related Documentation, page 9
Cisco 90-Day Limited Hardware Warranty Terms, page 10
Obtaining Documentation, page 11
Documentation Feedback, page 12
Obtaining Technical Assistance, page 12
Obtaining Additional Publications and Information, page 14
These hardware documents provide you with comprehensive hardware-related information about Cisco 2800 series integrated services routers, including platform descriptions, safety information, site preparation, chassis installation and interconnection, power up, initial configuration, troubleshooting, interface card and module installation, and procedures for maintenance and upgrades.
These documents provide enough initial software configuration information to establish network communication. For detailed software configuration information, refer to the Cisco 2800 series software configuration documents and to the Cisco IOS configuration guides and command reference publications. These publications are available online. See the “Obtaining Documentation” section on
page 11 for more information.
Corporate Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Copyright © 2004 Cisco Systems, Inc. All rights reserved.

Audience

These documents describe several router platforms that are similar in functionality, but differ in the number of interfaces supported. Some information provided may not apply to your particular router model.
To access warranty, service, and support information, see the “Cisco 90-Day Limited Hardware Warranty
Terms” section on page 10.
Audience
This documentation is designed for the person installing, configuring, and maintaining the router, who should be familiar with electronic circuitry and wiring practices and has experience as an electronic or electromechanical technician. It identifies certain procedures that should be performed only by trained and qualified personnel.

Topics Covered by Hardware Documents

Table 1 lists the topics covered by these hardware documents.
Table 1 Hardware Documentation for Cisco 2800 Series Routers
Topic Description
This document. Describes the features and warnings of Cisco 2800 series routers.
Overview of Cisco 2800 Series Routers Describes the features and specifications of Cisco 2800
series routers.
Preinstallation Requirements and Planning for Cisco 2800 Series Routers
Port and Cable Information for Cisco 2800 Series Routers
Chassis Installation Procedures for Cisco 2800 Series Routers
Cable Connection Procedures for Cisco 2800 Series Routers
Power Up and Initial Configuration Procedures for Cisco 2800 Series Routers
Troubleshooting Cisco 2800 Series Routers
Installing Network Modules in Cisco 2800 Series Routers
Installing Interface Cards in Cisco 2800 Series Routers
Describes safety recommendations, site requirements, and required tools and equipment, and includes an installation checklist.
Provides information about cables needed to install your Cisco 2800 series router.
Describes how to install your Cisco 2800 series router on a desktop, in a rack, or on a wall.
Describes how to connect your Cisco 2800 series router to a power source and to networks and external devices.
Describes how to power up your Cisco 2800 series router and perform an initial configuration to provide network access.
Describes how to isolate problems, read LEDs, and interpret error and recovery messages.
Contains links to the procedures for installing network modules in external chassis slots.
Contains links to the procedures for installing the various types of interface card in external chassis slots.
Cisco 2800 Series Hardware Documents: Introduction and Warnings
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Conventions

Table 1 Hardware Documentation for Cisco 2800 Series Routers (Continued)
Topic Description
Installing and Upgrading Internal Modules in Cisco 2800 Series Routers
Describes how to install or upgrade modules that are located internally within the router, such as memory modules, AIMs, PVDMs, and power supplies.
Removing and Installing CompactFlash Memory Cards in Cisco 2800 Series
Describes hardware installation procedures that do not require opening the chassis.
Routers
Conventions
These documents use the conventions listed in Tab l e 2 to convey instructions and information:
Table 2 Document Conventions
Convention Description
boldface font Commands and keywords.
italic font Variables for which you supply values.
[ ] Optional keywords or arguments appear in square brackets.
{x | y | z} A choice of required keywords appears in braces separated by vertical bars. You must select one.
screen font
boldface screen
font
< > Nonprinting characters, for example passwords, appear in angle brackets in contexts where italics are
[ ] Default responses to system prompts appear in square brackets.
Examples of information displayed on the screen.
Examples of information you must enter.
not available.
Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the
manual.
Timesaver Means the described action saves time. You can save time by performing the action described in the
paragraph.
Tip Means the following information will help you solve a problem. The tips information might not be
troubleshooting or even an action, but could be useful information, similar to a Timesaver.
Caution Means reader be careful. In this situation, you might do something that could result in equipment
damage or loss of data.
Cisco 2800 Series Hardware Documents: Introduction and Warnings
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Safety Warnings

Safety Warnings
Safety warnings appear throughout these publications in procedures that, if performed incorrectly, may harm you. A warning symbol precedes each warning statement. To see translations of the warnings that appear in these publications, refer to the Cisco 2800 Series Routers Regulatory Compliance and Safety Information document that accompanied your router.

Warning Definition

Warning
Waarschuwing
Varoitus
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the translated safety warnings that accompanied this device.
SAVE THESE INSTRUCTIONS
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Voor een vertaling van de waarschuwingen die in deze publicatie verschijnen, dient u de vertaalde veiligheidswaarschuwingen te raadplegen die bij dit apparaat worden geleverd.
Opmerking BEWAAR DEZE INSTRUCTIES.
TÄRKEITÄ TURVALLISUUTEEN LIITTYVIÄ OHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä asiakirjassa esitettyjen varoitusten käännökset löydät laitteen mukana toimitetuista ohjeista.
Statement 1071
4
Huomautus SÄILYTÄ NÄMÄ OHJEET
Attention
Cisco 2800 Series Hardware Documents: Introduction and Warnings
IMPORTANTES INFORMATIONS DE SÉCURITÉ
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions d'avertissements figurant dans cette publication, consultez les consignes de sécurité traduites qui accompagnent cet appareil.
Remarque CONSERVEZ CES INFORMATIONS
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Safety Warnings
Warnung
Avvertenza
Advarsel
WICHTIGE SICHERHEITSANWEISUNGEN
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewusst. Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise sind im Lieferumfang des Geräts enthalten.
Hinweis BEWAHREN SIE DIESE SICHERHEITSANWEISUNGEN AUF
IMPORTANTI ISTRUZIONI SULLA SICUREZZA
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Per le traduzioni delle avvertenze riportate in questo documento, vedere le avvertenze di sicurezza che accompagnano questo dispositivo.
Nota CONSERVARE QUESTE ISTRUZIONI
VIKTIGE SIKKERHETSINSTRUKSJONER
Dette varselssymbolet betyr fare. Du befinner deg i en situasjon som kan forårsake personskade. Før du utfører arbeid med utstyret, bør du være oppmerksom på farene som er forbundet med elektriske kretssystemer, og du bør være kjent med vanlig praksis for å unngå ulykker. For å se oversettelser av advarslene i denne publikasjonen, se de oversatte sikkerhetsvarslene som følger med denne enheten.
Aviso
¡Advertencia!
Merk TA VARE PÅ DISSE INSTRUKSJONENE
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. O utilizador encontra-se numa situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha em atenção os perigos envolvidos no manuseamento de circuitos eléctricos e familiarize-se com as práticas habituais de prevenção de acidentes. Para ver traduções dos avisos incluídos nesta publicação, consulte os avisos de segurança traduzidos que acompanham este dispositivo.
Nota GUARDE ESTAS INSTRUÇÕES
INSTRUCCIONES IMPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Vea las traducciones de las advertencias que acompañan a este dispositivo.
Nota GUARDE ESTAS INSTRUCCIONES
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Safety Warnings
Varning!
VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Se översättningarna av de varningsmeddelanden som finns i denna publikation, och se de översatta säkerhetsvarningarna som medföljer denna anordning.
OBS! SPARA DESSA ANVISNINGAR
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Safety Warnings
Aviso
Advarsel
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.
GUARDE ESTAS INSTRUÇÕES
VIGTIGE SIKKERHEDSANVISNINGER
Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed.
GEM DISSE ANVISNINGER
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Safety Warnings
Cisco 2800 Series Hardware Documents: Introduction and Warnings
8
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Related Documentation

Related Documentation
The Cisco IOS software running your Cisco 2800 series router includes extensive features and functionality. For information that is beyond the scope of these documents, or for additional information, use the following resources:
Timesaver Make sure that you have access to the documents listed in Table 3. Some of these documents are
available in print, and all are on the World Wide Web. If you need to order printed documents, see the
“Obtaining Documentation” section on page 11.
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9

Cisco 90-Day Limited Hardware Warranty Terms

Table 3 Related and Referenced Documents
Cisco Product Document Title
Cisco 2800 series routers Cisco 2800 Series Routers Quick Start Guide
Network management system
Cisco IOS software Cisco IOS software documentation, all releases. Refer to the
Software configuration documentation for Cisco 2800 series routers
Cisco 2800 Series and Cisco 3800 Series Routers Regulatory Compliance and Safety Information
Cisco 2800 Series Cards and Modules
Cisco Modular Access Router Cable Specifications
Cisco RPS-675 Redundant Power System Hardware Installation Guide
Quick Start Guide: Network Modules for Cisco 2600 Series, Cisco 2800 Series, Cisco 3600 Series, Cisco 3700 Series Routers, and Cisco 3800 Series Routers
Cisco Network Modules Hardware Installation Guide
Quick Start Guide: Interface Cards for Cisco 1600, 1700, 1800, 2600, 2800, 3600, 3700, and 3800 Series Routers
Cisco Interface Cards Installation Guide
Network management software documentation
documentation for the Cisco IOS software release installed on your router.
Cisco 90-Day Limited Hardware Warranty Terms
There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com.
1. Launch your browser, and go to this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm
The Warranties and License Agreements page appears.
2. To read the Cisco Information Packet, follow these steps: a. Click the Information Packet Number field, and make sure that the part number
78-5235-03A0 is highlighted.
b. Select the language in which you would like to read the document. c. Click Go.
The Cisco Limited Warranty and Software License page from the Information Packet appears.
d. Read the document online, or click the PDF icon to download and print the document in Adobe
Portable Document Format (PDF).
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Obtaining Documentation

Note You must have Adobe Acrobat Reader to view and print PDF files. You can download
the reader from Adobe’s website: http://www.adobe.com
3. To read translated and localized warranty information about your product, follow these steps: a. Enter this part number in the Warranty Document Number field:
78-5236-01C0
b. Select the language in which you would like to read the document. c. Click Go.
The Cisco warranty page appears.
d. Review the document online, or click the PDF icon to download and print the document in
Adobe Portable Document Format (PDF).
You can also contact the Cisco service and support website for assistance:
http://www.cisco.com/public/Support_root.shtml.
Duration of Hardware Warranty
Ninety (90) days.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference:
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
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Documentation Feedback

Cisco.com

You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml

Ordering Documentation

You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from
the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/index.shtml
Nonregistered Cisco.com users can order documentation through a local account representative by
calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can send comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883
We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.
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Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool automatically provides recommended solutions. If your issue is not resolved using the recommended resources, your service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
Obtaining Technical Assistance
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227) EMEA: +32 2 704 55 55 USA: 1 800 553 2447
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
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Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Cisco 2800 Series Hardware Documents: Introduction and Warnings
13

Obtaining Additional Publications and Information

Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit
Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as
ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://cisco.com/univercd/cc/td/doc/pcat/
Cisco Press publishes a wide range of general networking, training and certification titles. Both new
and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
http://www.ciscopress.com
Pack et magazine is the Cisco Systems technical user magazine for maximizing Internet and
networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:
http://www.cisco.com/packet
iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies
learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering
professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/ipj
World-class networking training is available from Cisco. You can view current offerings at
this URL:
http://www.cisco.com/en/US/learning/index.html. This document is to be used in conjunction with
the documents listed in the “Related Documentation” section.
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Obtaining Additional Publications and Information
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Obtaining Additional Publications and Information
t
r
16
CCVP, the Cisco Logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, GigaStack, HomeLink, Interne Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, Pack e t, PIX, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain othe countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0612R)
Copyright © 2004 Cisco Systems, Inc. All rights reserved.
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Overview of Cisco 2800 Series Routers

The Cisco 2800 series of integrated services routers offers secure, wire-speed delivery of concurrent data, voice, and video services. The modular design of the Cisco 2800 series routers provides maximum flexibility, allowing you to configure your router to meet evolving needs. The Cisco 2800 series routers incorporate data, security, and voice services in a single system for fast, scalable delivery of crucial business applications. The routers offer features such as hardware-based VPN encryption acceleration, intrusion-protection and firewall functions, and optional integrated call processing and voice mail. The routers offer a wide variety of network modules and interfaces, voice digital signal processor (DSP) slots, high-density interfaces for a wide range of connectivity requirements, and sufficient performance and slot density for future network expansion requirements and advanced applications.
The Cisco 2800 series consists of four versions. The Cisco 2801 routers and Cisco 2811 routers are one rack unit in height and have two 10/100 LAN ports. The more powerful Cisco 2821 routers and Cisco 2851 routers are two rack units in height and have two 10/100/1000 LAN ports. The higher-end router platforms of the Cisco 2800 series offer increased performance, increased slot density including network module slots ad extension voice module slots and increased inline power output.
Figure 1, Figure 2, and Figure 3 show front views of the Cisco 2800 series routers.
Figure 1 Front View of a Cisco 2801 Router
Corporate Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Copyright © 2004 Cisco Systems, Inc. All rights reserved.
95817

Hardware Features

Figure 2 Front View of a Cisco 2811 Router
SYS
AUX/
SYS
PW
R
PWR
ACT
CF
Do Not Remove During Network O
COMPACT FLASH
peration
CONSOLE
1
0
OPTIO
NAL RPS INPUT
AUX
12V 11A
-48V 4A
100-240 V~ 4A
50/60 Hz
Figure 3 Front View of a Cisco 2821 or Cisco 2851 Router
SYS
AUX/
SYS
PWR
PWR
ACT
CF
O
P T
IO
N
A
L
R
P
S
IN
P
U
T
1
2
V
1
1
A
-4 8
V
4
A
COMPACT FLASH
Do Not Remove During Network Operation
CONSOLE
1
0
AUX
100-240 V
~ 4A
50/60 H
z
95902
This chapter describes the features and specifications of the routers and includes the following sections:
Hardware Features, page 2
Chassis Views, page 10
Interface Numbering, page 16
Specifications, page 18
Regulatory Compliance, page 25
Hardware Features
This section describes the basic features of Cisco 2800 series routers, including product identification, built-in interfaces, modules, memory, LED indicators, chassis ventilation, and the internal clock.

Product Serial Number Location

The serial number label for Cisco 2801 routers is located on the rear of the chassis, along the bottom edge near the lower left corner. (See Figure 4.)
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Figure 4 Serial Number Location on the Cisco 2801 Router
SN: AAANNNNX
XXX
Hardware Features
SN: AAANNNNXXXX
Note The serial number for Cisco 2801 routers is 11 characters long.
The serial number label for Cisco 2811 routers is located on the rear of the chassis, near the top right corner, to the left of the CLEI label. (See Figure 5.)
Figure 5 Serial Number Location on the Cisco 2811 Router
S L
E
N
M
0
Note The serial number for Cisco 2811 routers is 11 characters long.
O T 3
S L O T 1
S L O T
A
=
A
C
T
2
A
=
F
D
S
X
=
S
A
P
E
E
D
A
=
L
IN
F
E
K
0
/1
F
F E
0
/0
A
S
S
L
F
O
L
T
S
0
L
P
V
D
M
1
P
V
D M
0
A
IM
1
A
IM
0
SN: AAANNNNXXXX
117342 781-00286-01
103962 781-00287-01
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Hardware Features
The serial number label for Cisco 2821 and Cisco 2851 routers is located on the rear of the chassis, near the top right corner, below the CLEI label. (See Figure 6.)
Figure 6 Serial Number Location on the Cisco 2821 and Cisco 2851 Routers
A= ACT
A= FDX
S= SP
A
EED
A= LINK
FE 0/1
F
FE 0/0
A
S
F
L
S
L
PVDM2
PVDM1
PVD
M0
AIM1
AIM0
SN: AAANNNNXXXX
Note The serial number for Cisco 2821 and Cisco 2851 routers is 11 characters long.
Cisco Product Identification Tool
The Cisco Product Identification (CPI) tool provides detailed illustrations and descriptions showing where to locate serial number labels on Cisco products. It includes the following features:
A search option that allows browsing for models using a tree-structured product hierarchy
A search field on the final results page making it easier to look up multiple products
End-of-sale products are clearly identified in results lists
The tool streamlines the process of locating serial number labels and identifying products. Serial number information expedites the entitlement process and is important for access to support services.
The Cisco Product Identification tool can be accessed at the following URL:
http://tools.cisco.com/Support/CPI/index.do

Built-in Interfaces

Table 1 summarizes the interface ports built into the chassis.
SN: AAANNNNXXXX
103963 781-00288-01
Table 1 Summary of Cisco 2800 Series Built-In Interfaces
Model
100BASE-T Fast Ethernet (FE) Ports (RJ-45)
1000BASE-T Gigabit Ethernet (GE) Ports (RJ-45)
Universal Serial Bus (USB) Ports
Console Port (RJ-45)
Auxiliary Port (RJ-45)
Cisco 2801 2 1 1 1
Cisco 2811 2 2 1 1
Cisco 2821 2 2 1 1
Cisco 2851 2 2 1 1
Overview of Cisco 2800 Series Routers
4
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Removable and Interchangeable Modules

Table 2 summarizes the optional modules that can be installed in the router to provide specific
capabilities. The network modules, extension voice modules, and interface cards fit into slots, located on the front of the chassis on the Cisco 2801 router, and on the rear of the chassis on the Cisco 2811, Cisco 2821, and Cisco 2851 routers; they can be removed and installed without opening the chassis. Advanced integration modules (AIMs), expansion DRAM memory modules (DIMMs), and packet voice data modules (PVDMs) plug into connectors inside the chassis; they can be removed and installed only by opening the chassis.
Table 2 Summary of Cisco 2800 Series Removable and Interchangeable Modules
External Modules (In chassis slots) Internal Modules
Router Model
Network Modules
High-Speed WAN Interface Cards (HWICs)
Cisco 2801 2 single-wide (HWIC) or
2 double-wide (HWIC-D)
1 WIC/VWIC/VIC slot
1 VWIC/VIC (voice-only)
Cisco 2811 1 network module (NM) or
4 single-wide (HWIC) or
Extension Voice Modules (EVMs)
—22
—22
Advanced Integration Modules (AIMs)
Hardware Features
Packet Voice Data Modules (PVDMs)
1
1 network module enhanced
2 double-wide (HWIC-D)
(NME)
Cisco 2821 1 network module (NM) or
1 network module enhanced
4 single-wide (HWIC) or
2 double-wide (HWIC-D)
123
(NME) or
1 network module enhanced extended (NME-X)
Cisco 2851 1 network module (NM) or
1 network module enhanced
4 single-wide (HWIC) or
2 double-wide (HWIC-D)
123
(NME) or
1 network module enhanced extended (NME-X) or
1 network module double-wide (NMD) or
1 network module enhanced extended double-wide (NME-XD)
1. Cisco 2800 series routers use PVDM II modules that are not compatible with Cisco 2600 series routers.
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Overview of Cisco 2800 Series Routers
5
Hardware Features

Memory

Cisco 2800 series routers contain the following types of memory:
DRAM—Stores the running configuration and routing tables and is used for packet buffering by the
network interfaces. Cisco IOS software executes from DRAM memory.
Boot/NVRAM—Internal flash memory. Stores the bootstrap program (ROM monitor), the
configuration register, and the startup configuration.
Flash memory—External flash memory. Stores the operating system software image.
Table 3 summarizes the memory options for Cisco 2800 series routers. The default memory numbers for
RAM represent the minimum usable memory. You can install additional RAM in multiples of the default amount, up to the maximum amount.
Table 3 Router Memory Specifications
Router Platform DRAM Boot/NVRAM Flash Memory
Cisco 2801 Type—SDRAM DIMM
DIMM sizes—64 MB, 128 MB, 256 MB
DIMM expansion slots—1
Default onboard memory—128 MB
Maximum memory—384 MB
1
Internal 4-MB flash memory
External CompactFlash memory cards of the following optional sizes:
64 MB (default)
128 MB
Cisco 2811 Type—ECC DDR (error-correcting code,
double data rate) SDRAM DIMM
DIMM sizes—256 MB, 512 MB
DIMM slots—2
Default onboard memory— none
Default memory—256 MB
Maximum memory—768 MB
2
Internal 2-MB flash memory
External CompactFlash memory cards of the following optional sizes:
64 MB (default)
128 MB
256 MB
Cisco 2821 Type—ECC DDR (error-correcting code,
double data rate) DRAM DIMM
Cisco 2851
DIMM sizes—256 MB, 512 MB
DIMM slots—2
Default onboard memory— none
Default memory—256 MB
Maximum memory—1024 MB
1. Cisco 2801 routers have 128 MB of SDRAM soldered onto the system board. You can install a DIMM into the expansion slot to increase memory to the maximum of 384 MB.
2. Cisco 2811 routers can accept one 256 MB and one 512 MB DIMM to provide 768 MB of usable memory.
3. Cisco 2851 routers can accept two 512 MB DIMMs to provide 1024 MB of usable memory.
3
Overview of Cisco 2800 Series Routers
6
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Hardware Features

Power

Table 4 summarizes the power options for Cisco 2800 series routers. Cisco 2801 routers are equipped
for operation using AC power only. Cisco 2811, Cisco 2821, and Cisco 2851 routers can be equipped for operation using either AC or DC input power by installation of the appropriate chassis power supply. IP phone power is supported if the appropriate AC-input chassis power supply is installed.
Table 4 Summary of Cisco 2800 Series Power Options
Router Model Power Option Input IP Phone Power Output
Cisco 2801 AC input without IP phone power
output
AC input with IP phone power output
Cisco 2811 AC input without IP phone power
output
AC input with IP phone power output
DC input without IP phone power output
Cisco 2821 AC input without IP phone power
output
AC input with IP phone power output
DC input without IP phone power output
Cisco 2851 AC input without IP phone power
output
AC input with IP phone power output
DC input without IP phone power output
Cisco 2811, Cisco 2821, and Cisco 2851
Backup power for AC- or DC-powered routers:
Cisco Redundant Power System (RPS-675)
100 - 240 VAC, 2 A None
100 - 240 VAC, 5 A –48 VDC, 120 W
100 - 240 VAC, 2 A None
100 - 240 VAC, 4 A –48 VDC, 160 W
24 - 60 VDC, 8 A None
100 - 240 VAC, 3 A None
100 - 240 VAC, 8 A –48 VDC, 240 W
24 - 60 VDC, 12 A None
100 - 240 VAC, 3 A None
100 - 240 VAC, 8 A –48 VDC, 360 W
24 - 60 VDC, 12 A None
100 VAC, 10 A, or 240 VAC, 6 A
The Cisco RPS provides IP phone power only if the chassis power supply supports IP phone power.
With Cisco 2811: –48 VDC, 160 W

LED Indicators

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With Cisco 2821: –48 VDC, 240 W
With Cisco 2851: –48 VDC, 360 W
Table 5 and Table 6 summarize the LED indicators that are located in the router bezel or chassis, but not
in removable modules or interface cards.
Overview of Cisco 2800 Series Routers
7
Hardware Features
To see descriptions of LEDs in removable modules and interface cards, refer to the applicable documentation for those products: the Cisco Network Modules Hardware Installation Guide or the Cisco
Interface Cards Installation Guide.
For LED troubleshooting information, including possible trouble causes and corrective actions, see
Table 1 in the “Troubleshooting Cisco 2800 Series Routers” document.
Table 5 Summary of Cisco 2801 Series LED Indicators
LED Color Description Location
SYS PWR Green Router has successfully booted up and the
Front software is functional. This LED blinks while booting or in the ROM monitor.
SYS ACT Green Blinking when any packets are transmitted or received
Front on any WAN or LAN or system is monitoring internal activities.
CF Green On when flash memory is busy. Do not
Front remove the CompactFlash memory card when this light is on.
AUX/PWR Green/
Amber
Indicates that the inline power supply is present (LED is on). When the inline power supply is not
Front
installed, the LED is off. If the power supply is working properly, the LED is green. If the power supply is not working properly, the LED is amber, indicating an inline power failure.
FE 0 Link Green On when the router is correctly connected to a
Front local Ethernet LAN through Ethernet port 0.
FE 0 100 Green On indicates a 100-Mbps link.
Front Off indicates a 10-Mbps link.
FE 0 FDX Green On indicates full-duplex operation.
Front Off indicates half-duplex operation.
FE 1 Link Green On when the router is correctly connected to a
Front local Ethernet LAN through Ethernet port 1.
FE 1 100 Green On indicates a 100-Mbps link.
Front Off indicates a 10-Mbps link.
FE 1 FDX Green On indicates full-duplex operation.
Front Off indicates half-duplex operation.
AIM 0 Green On indicates presence of an advanced integration
Front module (AIM) in AIM slot 0.
AIM 1 Green On indicates presence of an AIM in AIM slot 1. Front
PVDM 0 Green On indicates presence of a packet voice data
Front module (PVDM) in PVDM slot 0.
PVDM 1 Green On indicates presence of a PVDM in PVDM slot 1. Front
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8
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Table 6 Summary of Cisco 2811, Cisco 2821, and Cisco 2851 Series LED Indicators
LED Color or
LED Location LED Label
Front of chassis SYS
PWR
State Meaning
Solid green System is operating normally
Blinking green System is booting or is in ROM monitor mode
Amber System error
Off Power is off or system board is faulty
AUX / PWR
Green IP phone power operating normally (if installed), or
Cisco Redundant Power System (RPS) operating normally (if installed)
Amber IP phone power fault (if installed), or
Cisco Redundant Power System (RPS) fault (if installed)
Off IP phone power and Cisco RPS are not installed
SYS ACT
Blinking green or solid green
Packet transfers are occurring
Off No packet transfers are occurring
CF Green Flash memory is being accessed; do not eject the CompactFlash
memory card
Off Flash memory is not being accessed; okay to eject the CompactFlash
memory card
Rear of chassis A (=ACT) Blinking green
Packet activity in FE or GE port
or solid green
Off No packet activity in FE or GE port
F (=FDX) Green FE or GE port is operating in full-duplex mode
Off FE or GE port is operating in half-duplex mode
S (= Speed)
1
1 blink + pause FE or GE port operating at 10 Mbps
2 blinks + pause FE or GE port operating at 100 Mbps
3 blinks + pause GE port operating at 1000 Mbps (Cisco 2821 and Cisco 2851 only)
L (= Link) Green FE or GE link is established
Off No FE or GE link is established
PVDM0
PVDM1
PVDM2
AIM0
AIM1
2
Green PVDM in slot (0, 1, or 2) is initialized
Amber PVDM in slot (0, 1, or 2) is detected but not initialized
Off No PVDM installed in slot (0, 1, or 2)
Green AIM in slot (0 or 1) is initialized
Amber AIM in slot (0 or 1) has initialization error
Off No AIM installed in slot (0 or 1)
1. The Ethernet S (Speed) LED blinks only when the L (Link) LED is on.
2. The PVDM2 LED is applicable only to the Cisco 2821 and Cisco 2851 routers.
Hardware Features
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Overview of Cisco 2800 Series Routers
9

Chassis Views

Chassis Ventilation

Internal multispeed fans provide chassis cooling, controlled by an onboard temperature sensor.
The Cisco 2801 router has two fans. The Cisco 2801 router with inline power includes two additional fans integrated with the inline power supply, for a total of four fans. The Cisco 2801 internal fans operate at three different speeds, running at the slower speeds to conserve power and reduce fan noise at ambient temperatures below 40
The Cisco 2811 router has three fans that operate at a slower speed to conserve power and reduce fan noise at ambient temperatures below 32
o
32
C.
The Cisco 2821 and Cisco 2851 routers have three fans that operate at a slower speed to conserve power and reduce fan noise at ambient temperatures below 40 temperatures above 40

Real-Time Clock

An internal real-time clock with battery backup provides the system software with time of day on system power up. This allows the system to verify the validity of the certification authority (CA) certificate. In the Cisco 2811, Cisco 2821, and Cisco 2851 routers, the clock and battery are permanently installed; the battery lasts the life of the router under the operating environmental conditions specified for the router. The Cisco 2801 router has a socketed lithium battery. This battery lasts the life of the router under the operating environmental conditions specified for the router, and is not field-replaceable.
o
C. They operate at the highest speed in ambient temperatures above 40oC.
o
C. They operate at high speed in ambient temperatures above
o
o
C.
C. They operate at high speed in ambient
Note If the lithium battery in a Cisco 2801 router should fail, the router must be returned to Cisco for repair.
Although the battery is not intended to be field-replaceable, the following warning must be heeded:
Warning
There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
Chassis Views
This section contains views of the front and rear panels of the Cisco 2800 series routers, showing locations of the power and signal interfaces, module slots, status indicators, and chassis identification labels.

Cisco 2801 Chassis

Figure 7 shows the front panel of a Cisco 2801 router. Figure 8 shows the back panel.
Statement 1015
10
Overview of Cisco 2800 Series Routers
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Figure 7 Front Panel of the Cisco 2801 Router
958
6
Chassis Views
6
5
1234
7 9 11 12 13 14 14
8 10
1 Slot 0 (VIC or VWIC, for voice only) 8 Auxiliary Power (AUX/PWR) LED 2 Slot 1 (WIC, VIC, VWIC, or HWIC) 9 Universal serial bus (USB) port 3 Slot 2 (WIC, VIC, or VWIC) 10 AIM/PVDM LEDs 4 Slot 3 (WIC, VIC, VWIC, or HWIC) 11 Auxiliary port 5 Console port 12 Compact flash (CF) LED 6 Fast Ethernet ports and LEDs 13 External CompactFlash memory card slot 7 System LEDs 14 Removable center card guides to allow
double-wide HWIC-D installation
Double-wide HWICs can go into slots 0 and 1, and into slots 2 and 3.
1
Note Slot 0 does not support PRI on T1/E1 VWICs, only channel-associated signaling (CAS) digital voice.
Figure 8 Back Panel of the Cisco 2801 Router
3
2
1
1 Input power connector 3 Chassis ground connection 2 On/Off switch
95905
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Overview of Cisco 2800 Series Routers
11
Chassis Views

Cisco 2811 Chassis

Figure 9, Figure 10, and Figure 11 show the front panel of a Cisco 2811 router. Figure 12 shows the rear
panel of a Cisco 2811 router.
Figure 9 Front Panel of Cisco 2811 Router with AC Input Power and Without IP Phone Power Output
124567 3
SYS
AUX/
SYS
PWR
PWR
ACT CF
COMPACT FLASH
Do Not Remove During Network Operation
1
0
CONSOLE
OPTIONAL RPS INPUT
AUX
12V 11A
100-240 V~ 2A
50/60 Hz
1 Input power connection 5 Universal serial bus (USB) ports 2 On/Off switch 6 External CompactFlash memory card slot 3 Cisco redundant power supply connector (covered if not used) 7 LED indicators 4 Console and auxiliary ports
Figure 10 Front Panel of Cisco 2811 Router with AC Input Power and with IP Phone Power Output
124567 3
SYS
AUX/
SYS
PWR
PWR
ACT CF
COMPACT FLASH
Do Not Remove During Network Operation
1
0
CONSOLE
OPTIONAL RPS INPUT
AUX
12V 11A
-48V 4A
100-240V~ 8A
50/60 Hz
1 Input power connection 5 Universal serial bus (USB) ports 2 On/Off switch 6 External CompactFlash memory card slot 3 Cisco redundant power supply connector (covered if not used) 7 LED indicators 4 Console and auxiliary ports
95551
95550
12
Overview of Cisco 2800 Series Routers
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Figure 11 Front Panel of Cisco 2811 Router with DC Input Power
Chassis Views
4567 3
SYS
AUX/
SYS
PWR
PWR
ACT CF
COMPACT FLASH
Do Not Remove During Network Operation
1
0
CONSOLE
OPTIONAL RPS INPUT
AUX
12V 11A
1 Input power connection 5 Universal serial bus (USB) ports 2 On/Stand-by switch
1
6 External CompactFlash memory card slot 3 Cisco redundant power supply connector (covered if not used) 7 LED indicators 4 Console and auxiliary ports
1. This switch does not turn off the power supply completely, but rather puts it in stand-by mode.
Figure 12 Rear Panel of Cisco 2811 Router
8
H W I C 3
H W I C
1
1
67
H
W
I
A= ACT
C
S= SPEED
2
A
FE 0/1
F
H
S
W
I
L C 0
PVDM1 PVDM0 AIM1 AIM0
24-60 V 8A
A= FDX A= LINK FE 0/0
12
95552
1
A
F
S
L
45
23
1 Screw holes for ground lug 5 High-speed WAN interface card slot 1 2 Fast Ethernet port 0/0 6 High-speed WAN interface card slot 2 3 Fast Ethernet port 0/1 7 High-speed WAN interface card slot 3 4 High-speed WAN interface card slot 0 8 Network module enhanced (NME) slot
1. The network module slot is compatible with Cisco network modules of type NM (network module) and NME (network module enhanced).
1
95556
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Overview of Cisco 2800 Series Routers
13
Chassis Views

Cisco 2821 and Cisco 2851 Chassis

Figure 13, Figure 14, and Figure 15 show the front panel of Cisco 2821 and Cisco 2851 routers. Figure 16 shows the rear panel of a Cisco 2821 router. Figure 17 shows the rear panel of a Cisco 2851
router.
Figure 13 Front Panel of Cisco 2821 and Cisco 2851 Routers with AC Input Power and Without IP Phone Power Output
1457 6 3
OPTIONAL RPS INPUT
12V 18A
2
100-240 V~ 3A
50/60 Hz
CONSOLE
AUX
SYS
AUX/
SYS
PWR
PWR
ACT CF
COMPACT FLASH
Do Not Remove During Network Operation
1
0
1 Input power connection 5 External CompactFlash memory card slot 2 On/Off switch 6 LED indicators 3 Console and auxiliary ports 7 Cisco redundant power supply connector (covered if not used) 4 Universal serial bus (USB) ports
Figure 14 Front Panel of Cisco 2821 and Cisco 2851 Routers with AC Input Power and IP Phone Power Output
2
SYS
AUX/
SYS
PWR
PWR
ACT CF
COMPACT FLASH
Do Not Remove During Network Operation
1
0
CONSOLE
AUX
1457 6 3
95553
OPTIONAL RPS INPUT
12V 18A
-48V 8A
100-240V~ 8A
50/60 Hz
1 Input power connection 5 External CompactFlash memory card slot 2 On/Off switch 6 LED indicators 3 Console and auxiliary ports 7 Cisco redundant power supply connector (covered if not used) 4 Universal serial bus (USB) ports
Overview of Cisco 2800 Series Routers
14
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95554
Figure 15 Front Panel of Cisco 2821 and Cisco 2851 Routers with DC Input Power
Chassis Views
OPTIONAL RPS INPUT
12V 18A
457 6 3
SYS
AUX/
SYS
PWR
PWR
ACT CF
COMPACT FLASH
Do Not Remove During Network Operation
1
0
CONSOLE
AUX
__
AB
12
24-60V 12A
++
1 Input power connection 5 External CompactFlash memory card slot 2 On/Standby switch
1
6 LED indicators 3 Console and auxiliary ports 7 Cisco redundant power supply connector (covered if not used) 4 Universal serial bus (USB) ports
1. This switch does not turn off the power supply completely, but rather puts it in standby mode.
Figure 16 Rear Panel of the Cisco 2821 Router
12
6 4 3 75
95555
A= ACT
A= FDX
S= SPEED
A= LINK
A
GE 0/1
F
S
L
PVDM2 PVDM1 PVDM0 AIM1 AIM0
1
GE 0/0
A
F
S
L
8
EVM 2 ONLY
9
1 Gigabit Ethernet port 0/0 6 High-speed WAN interface card slot 3 2 Gigabit Ethernet port 0/1 7 Extension voice module (EVM) slot 3 High-speed WAN interface card slot 0 8 Network module enhanced (NME) slot
1
4 High-speed WAN interface card slot 1 9 Screw holes for ground lug 5 High-speed WAN interface card slot 2
1. The network module slot is compatible with Cisco network modules of type NM (network module), NME (network module enhanced), and NME-X
(enhanced extended).
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Overview of Cisco 2800 Series Routers
15

Interface Numbering

Figure 17 Rear Panel of the Cisco 2851 Router
2
H
A= FDX A= LINK
GE 0/0
W
I
C
3
A
F
H
S
W
I
L
C
1
A= ACT S= SPEED
GE 0/1
A
F
S
L
PVDM2 PVDM1 PVDM0 AIM1 AIM0
1
Gigabit Ethernet port 0/0
1
Gigabit Ethernet port 0/1
2
High-speed WAN interface card slot 0
3
High-speed WAN interface card slot 1
4
High-speed WAN interface card slot 2
5
461
5
H W
I C 2
H W
I C 0
8
High-speed WAN interface card slot 3
6 7 Extension voice module (EVM) slot 8 Network module enhanced (NME) slot
Screw holes for ground lug
9
73
EVM 2 ONLY
9
1
1. The network module slot is compatible with Cisco network modules of type NM (network module), NME (network module enhanced), NME-X (enhanced extended), NMD (double-wide), and NME-XD (enhanced extended double-wide).
95557
Interface Numbering
Table 7 summarizes the interface numbering on a Cisco 2801 series router. Ta ble 8 summarizes the
interface numbering on Cisco 2811, Cisco 2821, and Cisco 2851 series routers.
Note The interface numbering on Cisco 2800 series routers is different from the numbering on Cisco 2600
series routers.
Note On the Cisco 2801 router, the numbering format for slots is interface type 0/slot/port. “0” indicates slots
that are built into the chassis of a router. On the Cisco 2801 router, all slots begin with “0,” because all slots are built into the chassis. Note that this is different from the Cisco 2811, Cisco 2821, and Cisco 2851 routers. On these routers, some slots are built into the chassis and have slot numbers that begin with “0”. However, it is possible to have other slots that are part of a network module or an extension voice module. Those slots have slot numbers that begin with “1” or “2,” respectively.
16
Overview of Cisco 2800 Series Routers
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Interface Numbering
Table 7 Interface Numbering on Cisco 2801 Series Routers
Slot Number Slot Type Interface Numbering Range
Onboard ports Fast Ethernet 0/0 and 0/1
0 VIC / VWIC (voice only) 0/0/0 to 0/0/3
1 HWIC / WIC / VIC / VWIC
1
0/1/0 to 0/1/3 (single-wide HWIC)
0/1/0 to 0/1/7 (double-wide HWIC)
2 WIC / VIC / VWIC
3 HWIC / WIC / VIC / VWIC
1
0/2/0 to 0/2/3
1
0/3/0 to 0/3/3 (single-wide HWIC)
0/3/0 to 0/3/7 (double-wide HWIC)
1. A VWIC in slots 1, 2, and 3 can operate in both data and voice mode; in slot 0, a VWIC can operate only in voice mode.
Note On the Cisco 2801 router, the numbering format for configuring an asynchronous interface is 0/slot/port.
To configure the line associated with an asynchronous interface, simply use the interface number to specify the async line. For example, line 0/1/0 specifies the line associated with interface serial 0/1/0 on a WIC-2A/S in slot 1. Similarly, line 0/2/1 specifies the line associated with interface async 0/2/1 on a WIC-2AM in slot 2.
Table 8 Interface Numbering on Cisco 2811, Cisco 2821, and Cisco 2851 Integrated Services Routers
Port Location Interface Numbering Scheme Examples1,
2
Built into the chassis front panel Interface-type port usb 0
usb 1
Built into the chassis rear panel Interface-type 0 / port interface fa 0/x
interface gi 0/x
In an interface card (HWIC, HWIC-D, WIC, VWIC, VIC) plugged directly into an HWIC slot in a chassis
Interface-type 0 / interface-card-slot
Note Interface card slots built into the chassis are labeled
HWIC slot-number on
Cisco 2800 series routers.
/ port
interface serial 0/x/y interface async 0/x/y line 0/x/y
4
interface fa 0/x/y
3
voice-port 0/x/y
5
In an interface card (WIC, VWIC, VIC) plugged into a slot in a network module
Built into a network module (NME, NME-X, NMD, NME-XD)
FXS or FXO port in an extension voice module (EVM)
Interface-type 1
Interface-type 15 / port interface gi 1/x
Interface-type 26 / 07 / port
FXS/DID port numbers 0 to 7 are built into the EVM.
/ interface-card-slot / port controller t1 1/x/y
voice-port 1/x/y interface serial 1/x/y interface async 1/x/y line 1/x/y
4
interface serial 1/x interface async 1/x line 1/x
4
voice-port 2/0/x
FXS/FXO port numbers 8 to 15 are in expansion module 0.
FXS/FXO port numbers 16 to 23 are in expansion module 1.
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Overview of Cisco 2800 Series Routers
17

Specifications

Table 8 Interface Numbering on Cisco 2811, Cisco 2821, and Cisco 2851 Integrated Services Routers (continued)
Port Location Interface Numbering Scheme Examples1,
Voice port in a BRI expansion module (internal slot) in an extension voice module (EVM)
BRI interface in a BRI expansion module (internal slot) in an extension voice module (EVM)
Interface-type 2
Port numbers are 8 to 11 in expansion module 0.
Port numbers are 16 to 19 in expansion module 1.
Interface-type 2
Port numbers are 0 to 3 if one expansion module is installed.
6
/ 07 / port
6
/ port
voice-port 2/0/x
interface bri 2/x
Port numbers are 0 to 7 if two expansion modules are installed.
1. Interface abbreviations: fa = Fast Ethernet; gi = Gigabit Ethernet; usb = universal serial bus; bri = ISDN basic rate interface.
2. The interfaces listed are examples only; other possible interface types are not listed.
3. Interface card slot numbers for double-width (HWIC-D) slots are 1 and 3 only.
4. Specify the line number in the Cisco IOS CLI by using the interface number for the associated asynchronous serial interface.
5. “1” is the network module slot number in all Cisco 2800 series routers.
6. “2” is the EVM slot number in Cisco 2821 and Cisco 2851 routers.
7. “0” is required by the CLI syntax for voice ports in an EVM; it indicates no interface card slots in EVMs.
Note On the Cisco 2811, Cisco 2821, and Cisco 2851 routers, the interface numbering scheme is the same for
asynchronous interfaces as other types of interfaces. To configure the line associated with an async interface, simply use the interface number to specify the async line. For example, line 0/3/0 specifies the line associated with interface serial 0/3/0 on a WIC-2A/S in slot 3. Similarly, line 1/22 specifies the line associated with interface async 1/22 on a NM-32A in network module slot 1.
2
Specifications
Table 9, Table 10, Tab l e 11 , and Ta b le 12 list Cisco 2800 series specifications.
Table 9 Cisco 2801 Router Specifications
Description Specification
Dimensions (H x W x D) 1.72 x 17.49 x 16.5 in. (4.4 x 44.4 x 41.9 cm).
Weight 10.9 lb (4.9 kg) with standard power supply if fully populated with
AC input power
Input voltage
Frequency
Input current
Inrush surge current
Power consumption 105 W with standard power supply (maximum)
Console and auxiliary ports RJ-45 connector
modules
13.71 lb (6.2 kg) with inline power supply if fully populated with modules
100 to 240 VAC, autoranging
47 to 63 Hz
2 A (5 A for IP phone support)
50 A maximum, one cycle (–48V power included)
130 W with inline power supply and 12 IP phones (maximum)
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Overview of Cisco 2800 Series Routers
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Specifications
Table 9 Cisco 2801 Router Specifications (continued)
Description Specification
Operating humidity 5 to 95%, noncondensing
Operating temperature 32 to 104° F (0 to 40° C)
Nonoperating temperature –4 to 149° F (–20 to 65° C)
Noise level, standard power supply
39 dBA for local temperatures < 90° F (32° C) 47 dBA for local temperatures between 90° F and 116° F (47° F)
52.6 dBA for temperatures above 116° F (47° F)
Noise level, inline power supply 44 dBA for local temperatures < 90° F (32° C)
50 dBA for local temperatures between 90° F and 116° F (47° F) 53 dBA for temperatures above 116° F (47° F)
Safety compliance UL 60950; CAN/CSA C22.2 No. 60950-00; IEC 60950;
EN 60950-1; AS/NZS 60950
For detailed compliance information, refer to the Cisco 2800 and
Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document.
Immunity compliance EN300386; EN55024/CISPR24; EN50082-1; EN61000-6-2
For detailed compliance information, refer to the Cisco 2800 and
Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document.
EMC compliance FCC Part 15; ICES-003 Class A; EN55022 Class A;
CISPR22 Class A; AS/NZS 3548 Class A; VCCI Class A; EN 300386; EN61000-3-3; EN61000-3-2
For detailed compliance information, refer to the Cisco 2800 and
Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document.
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Overview of Cisco 2800 Series Routers
19
Specifications
Table 10 Cisco 2811 Router Specifications
Description Specification
Dimensions (H x W x D) 1.75 x 17.25 x 16.4 in. (44.5 x438.2 x 416.6 mm), 1 RU height
Weight 14 lb (6.36 kg) if fully populated with modules
AC input power
Input voltage
Frequency
Input current
Inrush surge current
100 to 240 VAC, autoranging
47 to 63 Hz
2 A (4 A for IP phone support)
50 A maximum, one cycle (–48V power included)
DC input power
Input voltage
Input current
Inrush surge current
24 to 60 VDC, positive or negative
8 A
50 A, maximum, <10 ms
Power dissipation (maximum)
AC without
IP phone support
AC with
170 W (580 BTU/hr)
IP phone support:
System only IP phones
DC
210 W (717 BTU/hr) 160 W (546 BTU/hr)
180 W (614 BTU/hr)
Console and auxiliary ports RJ-45 connector
Operating humidity 5 to 95%, noncondensing
Operating temperature 32 to 104° F (0 to 40° C)
Nonoperating temperature –4 to 149° F (–20 to 65° C)
Noise level 47 dBA in normal ambient temperature;
57 dBA in maximum ambient temperature
Safety compliance UL 60950; CAN/CSA C22.2 No. 60950-00; IEC 60950;
EN 60950-1; AS/NZS 60950
For detailed compliance information, refer to the Cisco 2800 and
Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document.
Immunity compliance EN300386; EN55024/CISPR24; EN50082-1; EN61000-6-2
For detailed compliance information, refer to the Cisco 2800 and
Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document.
20
Overview of Cisco 2800 Series Routers
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Table 10 Cisco 2811 Router Specifications (continued)
Description Specification
EMC compliance FCC Part 15; ICES-003 Class A; EN55022 Class A;
CISPR22 Class A; AS/NZS 3548 Class A; VCCI Class A; EN 300386; EN61000-3-3; EN61000-3-2
For detailed compliance information, refer to the Cisco 2800 and
Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document.
Specifications
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21
Specifications
Table 11 Cisco 2821 Router Specifications
Description Specification
Dimensions (H x W x D) 3.5 x 17.25 x 16.4 in. (88.9 x 438.2 x 416.6 mm), 2 RU height
Weight 25 lb (11.36 kg) if fully populated with modules
AC input power
Input voltage
Frequency
Input current
Inrush surge current
100 to 240 VAC, autoranging
47 to 63 Hz
3 A (8 A for IP phone support)
50 A maximum, one cycle (–48 V power included)
DC input power
Input voltage
Input current
Inrush surge current
24 to 60 VDC, positive or negative
12 A
50 A, maximum, <10 ms
Power dissipation (maximum)
AC without
IP phone support
AC with
280 W (955 BTU/hr)
IP phone support:
DC
System only
IP phones
310 W (1058 BTU/hr)
240 W (820 BTU/hr)
300 W (1024 BTU/hr)
Console and auxiliary ports RJ-45 connector
Operating humidity 5 to 95%, noncondensing
Operating temperature 32 to 104° F (0 to 40° C)
Nonoperating temperature –4 to 149° F (–20 to 65° C)
Noise level 44 dBA in normal ambient temperature;
52 dBA in maximum ambient temperature
Safety compliance UL 60950; CAN/CSA C22.2 No. 60950-00; IEC 60950;
EN 60950-1; AS/NZS 60950
For detailed compliance information, refer to the Cisco 2800 and
Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document.
Immunity compliance EN300386; EN55024/CISPR24; EN50082-1; EN61000-6-2
For detailed compliance information, refer to the Cisco 2800 and
Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document.
22
Overview of Cisco 2800 Series Routers
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Table 11 Cisco 2821 Router Specifications (continued)
Description Specification
EMC compliance FCC Part 15; ICES-003 Class A; EN55022 Class A;
CISPR22 Class A; AS/NZS 3548 Class A; VCCI Class A; EN 300386; EN61000-3-3; EN61000-3-2
For detailed compliance information, refer to the Cisco 2800 and
Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document.
Specifications
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23
Specifications
Table 12 Cisco 2851 Router Specifications
Description Specification
Dimensions (H x W x D) 3.5 x 17.25 x 16.4 in. (88.9 x 438.2 x 416.6 mm), 2 RU height
Weight 25 lb (11.36 kg) if fully populated with modules
AC input power
Input voltage
Frequency
Input current
Inrush surge current
100 to 240 VAC, autoranging
47 to 63 Hz
3 A (8 A for IP phone support)
50 A maximum, one cycle (–48 V power included)
DC input power
Input voltage
Input current
Inrush surge current
24 to 60 VDC, positive or negative
12 A
50 A, maximum, <10 ms
Power dissipation (maximum)
AC without
IP phone support
AC with
280 W (955 BTU/hr)
IP phone support:
DC
System only
IP phones
370 W (1262 BTU/hr)
360 W (1128 BTU/hr)
300 W (1024 BTU/hr)
Console and auxiliary ports RJ-45 connector
Operating humidity 5 to 95%, noncondensing
Operating temperature 32 to 104° F (0 to 40° C)
Nonoperating temperature –4 to 149° F (–20 to 65° C)
Noise level 44 dBA in normal ambient temperature;
52 dBA in maximum ambient temperature
Safety compliance UL 60950; CAN/CSA C22.2 No. 60950-00; IEC 60950;
EN 60950-1; AS/NZS 60950
For detailed compliance information, refer to the Cisco 2800 and
Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document.
Immunity compliance EN300386; EN55024/CISPR24; EN50082-1; EN61000-6-2
For detailed compliance information, refer to the Cisco 2800 and
Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document.
24
Overview of Cisco 2800 Series Routers
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Table 12 Cisco 2851 Router Specifications (continued)
Description Specification
EMC compliance FCC Part 15; ICES-003 Class A; EN55022 Class A;

Regulatory Compliance

For compliance information, refer to the Cisco 2800 and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document that accompanied the router.
Regulatory Compliance
CISPR22 Class A; AS/NZS 3548 Class A; VCCI Class A; EN 300386; EN61000-3-3; EN61000-3-2
For detailed compliance information, refer to the Cisco 2800 and
Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document.
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25
Regulatory Compliance
t
r
26
CCVP, the Cisco Logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, GigaStack, HomeLink, Interne Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, Pack e t, PIX, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain othe countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0612R)
Copyright © 2004 Cisco Systems, Inc. All rights reserved.
Overview of Cisco 2800 Series Routers
OL-5783-01

Preinstallation Requirements and Planning for Cisco 2800 Series Routers

This document describes site requirements and equipment needed to install your Cisco 2800 series integrated services router. It includes the following sections:
Safety Recommendations, page 1
General Site Requirements, page 3
Installation Checklist, page 6
Creating a Site Log, page 7
Inspecting the Router, page 7
Required Tools and Equipment for Installation and Maintenance, page 8
Note To see translations of the warnings that appear in this publication, refer to the Cisco 2800 and Cisco
3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document that
accompanies your router.
Warning
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030

Safety Recommendations

Follow these guidelines to ensure general safety:
Keep the chassis area clear and dust-free during and after installation.
If you remove the chassis cover, put it in a safe place.
Keep tools and chassis components away from walk areas.
Do not wear loose clothing that could get caught in the chassis. Fasten your tie or scarf and roll up
your sleeves.
Corporate Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Copyright © 2004 Cisco Systems, Inc. All rights reserved.
Safety Recommendations
Wear safety glasses when working under conditions that might be hazardous to your eyes.
Do not perform any action that creates a hazard to people or makes the equipment unsafe.

Safety with Electricity

Warning
Warning
Warning
This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.
Statement 1028
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
Read the installation instructions before connecting the system to the power source.
Statement 1004
Follow these guidelines when working on equipment powered by electricity:
Locate the emergency power-off switch in the room in which you are working. Then, if an electrical
accident occurs, you can quickly turn off the power.
Disconnect all power before doing the following:
Installing or removing a chassis
Working near power supplies
Look carefully for possible hazards in your work area, such as moist floors, ungrounded power
extension cables, frayed power cords, and missing safety grounds.
Do not work alone if hazardous conditions exist.
Never assume that power is disconnected from a circuit. Always check.
Never open the enclosure of the router’s internal power supply.
If an electrical accident occurs, proceed as follows:
Use caution; do not become a victim yourself.
Turn off power to the device.
If possible, send another person to get medical aid. Otherwise, assess the victim’s condition and then call for help.
Determine if the person needs rescue breathing or external cardiac compressions; then take appropriate action.
In addition, use the following guidelines when working with any equipment that is disconnected from a power source, but still connected to telephone wiring or other network cabling:
Never install telephone wiring during a lightning storm.
Never install telephone jacks in wet locations unless the jack is specifically designed for it.
Never touch uninsulated telephone wires or terminals unless the telephone line is disconnected at
the network interface.
Use caution when installing or modifying telephone lines.
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Preventing Electrostatic Discharge Damage

Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. It can occur if electronic printed circuit cards are improperly handled and can cause complete or intermittent failures. Always follow ESD prevention procedures when removing and replacing modules:
Ensure that the router chassis is electrically connected to earth ground.
Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to
an unpainted surface of the chassis frame to channel unwanted ESD voltages safely to ground. To guard against ESD damage and shocks, the wrist strap and cord must operate effectively.
If no wrist strap is available, ground yourself by touching a metal part of the chassis.
Caution For the safety of your equipment, periodically check the resistance value of the antistatic strap. It should
be between 1 and 10 megohms (Mohm).

General Site Requirements

General Site Requirements
This section describes the requirements your site must meet for safe installation and operation of your router. Ensure that the site is properly prepared before beginning installation. If you are experiencing shutdowns or unusually high errors with your existing equipment, this section can also help you isolate the cause of failures and prevent future problems.

Power Supply Considerations

Check the power at your site to ensure that you are receiving “clean” power (free of spikes and noise). Install a power conditioner if necessary.
Warning
The device is designed for connection to TN and IT power systems.
The AC power supply includes the following features:
Autoselects either 110 V or 220 V operation.
All units include a 6-foot (1.8-meter) electrical power cord. (A label near the power inlet indicates
the correct voltage, frequency [AC-powered systems only], current draw, and power dissipation for the unit.)
Table 1 lists power requirements for Cisco 2800 series routers.
Statement 1007
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3
General Site Requirements
Table 1 Power Requirements for Cisco 2800 Series Routers
Router Power Source Input Power Input Voltage
Tolerance Limits
Cisco 2801 without IP phone power output
Cisco 2801 with IP phone power output
Cisco 2811 without IP phone power output
Cisco 2811 with IP phone power output
Cisco 2821 without IP phone power output
Cisco 2821 with IP phone power output
Cisco 2851 without IP phone power output
Cisco 2851 with IP phone power output
Cisco 2811, 2821, and 2851
AC 100 - 240 VAC, 2.0 A, 50 - 60 Hz 90 - 264 VAC
AC 100 - 240 VAC, 5.0 A, 50 - 60 Hz 90 - 264 VAC
AC 100 - 240 VAC, 2.0 A, 50 - 60 Hz 90 - 264 VAC
DC 24 - 60 VDC, 8 A, positive or negative 18 - 72 VDC
AC 100 - 240 VAC, 4.0 A, 50 - 60 Hz 90 - 264 VAC
AC 100 - 240 VAC, 3.0 A, 50 - 60 Hz 90 - 264 VAC
DC 24 - 60 VDC, 12 A, positive or negative 18 - 72 VDC
AC 100 - 240 VAC, 8.0 A, 50 - 60 Hz 90 - 264 VAC
AC 100 - 240 VAC, 3.0 A, 50 - 60 Hz 90 - 264 VAC
DC 24 - 60 VDC, 12 A, positive or negative 18 - 72 VDC
AC 100 - 240 VAC, 8.0 A, 50 - 60 Hz 90 - 264 VAC
Backup power:
Cisco RPS-675 Redundant Power System
100 VAC, 10 A, or 240 VAC, 6 A

Site Environment

Cisco 2800 series routers can be placed on a desktop or installed in a rack. This Cisco 2811 router can also be wall mounted. The location of your router and the layout of your equipment rack or wiring room are extremely important considerations for proper operation. Equipment placed too close together, inadequate ventilation, and inaccessible panels can cause malfunctions and shutdowns, and can make maintenance difficult. Plan for access to both front and rear panels of the router.
When planning your site layout and equipment locations, remember the precautions described in the next section “Site Configuration,” to help avoid equipment failures and reduce the possibility of environmentally caused shutdowns. If you are currently experiencing shutdowns or an unusually high number of errors with your existing equipment, these precautions may help you isolate the cause of the failures and prevent future problems.
Preinstallation Requirements and Planning for Cisco 2800 Series Routers
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Site Configuration

The following precautions will help you plan an acceptable operating environment for your router and will help you avoid environmentally caused equipment failures:
Ensure that the room where your router operates has adequate air circulation. Electrical equipment
generates heat. Without adequate air circulation, ambient air temperature may not cool equipment to acceptable operating temperatures.
Always follow ESD-prevention procedures described in the “Preventing Electrostatic Discharge
Damage” section on page 3 to avoid damage to equipment. Damage from static discharge can cause
immediate or intermittent equipment failure.
Ensure that the chassis cover and module rear panels are secure. All empty network module slots,
interface card slots, and power supply bays must have filler panels installed. The chassis is designed to allow cooling air to flow within it, through specially designed cooling slots. A chassis with uncovered openings permits air leaks, which may interrupt and reduce the flow of air across internal components.

Equipment Racks

General Site Requirements
Cisco 2800 series routers include brackets for use with a 19-inch rack or, if specified in your order, optional larger brackets for use with a 23-inch rack.
Note Brackets for a 23-inch rack are not available for Cisco 2801 routers.
The following information will help you plan your equipment rack configuration:
Allow clearance around the rack for maintenance.
Allow at least one rack unit of vertical space between routers.
Enclosed racks must have adequate ventilation. Ensure that the rack is not congested, because each
router generates heat. An enclosed rack should have louvered sides and a fan to provide cooling air. Heat generated by equipment near the bottom of the rack can be drawn upward into the intake ports of the equipment above.
When mounting a chassis in an open rack, ensure that the rack frame does not block the intake or
exhaust ports. If the chassis is installed on slides, check the position of the chassis when it is seated into the rack.
Baffles can help to isolate exhaust air from intake air, which also helps to draw cooling air through
the chassis. The best placement of the baffles depends on the airflow patterns in the rack, which can be found by experimenting with different configurations.
When equipment installed in a rack (particularly in an enclosed rack) fails, try operating the
equipment by itself, if possible. Power off other equipment in the rack (and in adjacent racks) to allow the router under test a maximum of cooling air and clean power.
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5

Installation Checklist

Installation Checklist
The sample installation checklist lists items and procedures for installing a new router. Make a copy of this checklist and mark the entries when completed. Include a copy of the checklist for each router in your Site Log (described in the next section, “Creating a Site Log”).
Installation checklist for site_____________________________________________
Router name_______________________________________________________
Task Verified by Date
Installation Checklist copied
Background information placed in Site Log
Site power voltages verified
Installation site power check completed
Required tools available
Additional equipment available
Router received
Router quick start guide received
Cisco 2800 and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information
document received
Product registration card received
Cisco.com contact information label received
Chassis components verified
Initial electrical connections established
ASCII terminal (for local configuration) or modem (for remote configuration) available
Signal distance limits verified
Startup sequence steps completed
Initial operation verified
Software image verified
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Creating a Site Log

The Site Log provides a record of all actions related to the router. Keep it in an accessible place near the chassis where anyone who performs tasks has access to it. Use the Installation Checklist to verify steps in the installation and maintenance of the router. Site Log entries might include the following information:
Installation progress—Make a copy of the Installation Checklist and insert it into the Site Log. Make
entries as each procedure is completed.
Upgrade and maintenance procedures—Use the Site Log as a record of ongoing router maintenance
and expansion history. A Site Log might include the following events:
Installation of network modules
Removal or replacement of network modules and other upgrades
Configuration changes
Maintenance schedules and requirements
Maintenance procedures performed
Intermittent problems
Creating a Site Log
Comments and notes

Inspecting the Router

Do not unpack the router until you are ready to install it. If the final installation site will not be ready for some time, keep the chassis in its shipping container to prevent accidental damage. When you are ready to install the router, proceed with unpacking it.
The router, cables, publications, and any optional equipment you ordered may be shipped in more than one container. When you unpack the containers, check the packing list to ensure that you received all the following items:
Router
6-foot (1.8-meter) power cord (with AC-powered routers only)
Rubber feet for desktop mounting (Cisco 2801 router only)
Rack-mount brackets with screws for 19-inch racks
Ground lug and two mounting screws (Cisco 2811, Cisco 2821, and Cisco 2851 routers only)
Cable management bracket
RJ-45-to-DB-9 console cable
RJ-45-to-DB-25 modem cable (Cisco 2811, Cisco 2821, and Cisco 2851 routers only)
DB-9-to-DB-25 connector adapter (Cisco 2801 router only)
Optional equipment (such as network connection cables or additional rack-mount brackets)
Cisco 2800 Series Integrated Services Routers Quick Start Guide,
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Cisco 2800 and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety
Information document
Cisco Router and Security Device Manager (SDM) Quick Start Guide
Product Registration card and Cisco.com card
Preinstallation Requirements and Planning for Cisco 2800 Series Routers
7

Required Tools and Equipment for Installation and Maintenance

Inspect all items for shipping damage. If anything appears to be damaged, or if you encounter problems installing or configuring your router, contact customer service. Warranty, service, and support information is in the quick start guide that shipped with your router.
Required Tools and Equipment for Installation and Maintenance
You need the following tools and equipment to install and upgrade the router and its components:
ESD-preventive cord and wrist strap
Number 2 Phillips screwdriver
Flat-blade screwdrivers: small, 3/16-in. (4 - 5 mm) and medium, 1/4-in. (6 - 7 mm)
To install or remove modules
To remove the cover, if you are upgrading memory or other components
Screws that fit your rack
Wire crimper
Wire for connecting the chassis to an earth ground:
AWG 6 (13 mm2) wire for NEBS-compliant chassis grounding
AWG 1 4 ( 2 mm2) or larger wire for NEC-compliant chassis grounding
AWG 1 8 ( 1 mm2) or larger wire for EN/IEC 60950-compliant chassis grounding
For NEC-compliant grounding, an appropriate user-supplied ring terminal, with an inner diameter
of 1/4 in. (5-7 mm)
In addition, depending on the type of modules you plan to use, you might need the following equipment to connect a port to an external network:
Cables for connection to the WAN and LAN ports (dependent on configuration)
Note For more information on cable specifications, refer to the online document Cisco Modular
Access Router Cable Specifications on Cisco.com.
Ethernet hub or PC with a network interface card for connection to an Ethernet (LAN) port.
Console terminal (an ASCII terminal or a PC running HyperTerminal or similar terminal emulation
software) configured for 9600 baud, 8 data bits, 1 stop bit, no flow control, and no parity.
Modem for connection to the auxiliary port for remote administrative access (optional).
Data service unit (DSU) or channel service unit/data service unit (CSU/DSU) as appropriate for
serial interfaces.
External CSU for any CT1/PRI modules without a built-in CSU.
NT1 device for ISDN BRI S/T interfaces (if not supplied by your service provider).
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Required Tools and Equipment for Installation and Maintenance
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Required Tools and Equipment for Installation and Maintenance
t
r
10
CCVP, the Cisco Logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, GigaStack, HomeLink, Interne Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, Pack e t, PIX, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain othe countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0612R)
Copyright © 2004 Cisco Systems, Inc. All rights reserved.
Preinstallation Requirements and Planning for Cisco 2800 Series Routers
OL-5784-01
Port and Cable Information for Cisco 2800 Series Routers
This document provides information about cables needed to install your Cisco 2800 series integrated services router. It includes the following sections:
Console and Auxiliary Port Considerations, page 1
Preparing to Connect to a Network, page 2

Console and Auxiliary Port Considerations

The router includes an asynchronous serial console port and an auxiliary port. The console and auxiliary ports provide access to the router either locally using a console terminal connected to the console port, or remotely using a modem connected to the auxiliary port. This section discusses important cabling information to consider before connecting the router to a console terminal or modem.
The main difference between the console and auxiliary ports is that the auxiliary port supports hardware flow control and the console port does not. Flow control paces the transmission of data between a sending device and a receiving device. Flow control ensures that the receiving device can absorb the data sent to it before the sending device sends more. When the buffers on the receiving device are full, a message is sent to the sending device to suspend transmission until the data in the buffers has been processed. Because the auxiliary port supports flow control, it is ideally suited for use with the high-speed transmissions of a modem. Console terminals send data at slower speeds than modems; therefore, the console port is ideally suited for use with console terminals.

Console Port Connections

The router has an EIA/TIA-232 asynchronous serial console port (RJ-45). Depending on the cable and the adapter used, this port appears as a DTE or DCE device at the end of the cable.
For connection to a PC running terminal emulation software, your router is provided with an RJ-45 to DB-9 adapter cable.
To connect the router to an ASCII terminal, use the RJ-45-to-DB-9 cable and a DB-9-to-DB-25 adapter (provided with the Cisco 2801 router only).
Corporate Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Copyright © 2004 Cisco Systems, Inc. All rights reserved.

Preparing to Connect to a Network

The default parameters for the console port are 9600 baud, 8 data bits, 1 stop bit, and no parity. The console port does not support hardware flow control. For detailed information about installing a console terminal, see the “Connecting to a Console Terminal or Modem” section on page 12.
For cable and port pinouts, refer to the online document Cisco Modular Access Router Cable
Specifications. This document is located on Cisco.com.

Auxiliary Port Connections

The router has an EIA/TIA-232 asynchronous serial auxiliary port (RJ-45) that supports flow control. Depending on the cable and the adapter used, this port appears as a DTE or DCE device at the end of the cable.
For connection to a modem, your router is provided with an RJ-45-to-DB-25 adapter cable. (A DB-9-to-DB-25 adapter is also included with the Cisco 2801 router.)
For detailed information about connecting devices to the auxiliary port, see the “Connecting to a Console
Terminal or Modem” section on page 12 of the “Cable Connection Procedures for Cisco 2800 Series Routers” online document.
For cable and port pinouts, refer to the Cisco Modular Access Router Cable Specifications online document on Cisco.com.
Preparing to Connect to a Network
When setting up your router, consider distance limitations and potential electromagnetic interference (EMI) as defined by the applicable local and international regulations.
Network connection considerations are provided for several types of network interfaces and are described in the following sections:
Ethernet Connections, page 3
Serial Connections, page 3
ISDN BRI Connections, page 5
CSU/DSU Connections, page 6
Refer to the following online documents for more information about network connections and interfaces:
Cisco Network Modules Hardware Installation Guide
Cisco Interface Cards Installation Guide
Cisco Modular Access Router Cable Specifications
Warning
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors.
Statement 1021
Port and Cable Information for Cisco 2800 Series Routers
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Ethernet Connections

The IEEE has established Ethernet as standard IEEE 802.3. Cisco 2800 series routers support the following Ethernet implementations:
1000BASE-T—1000 Mbps full-duplex transmission over a Category 5 or better unshielded
twisted-pair (UTP) cable. Supports the Ethernet maximum length of 328 feet (100 meters).
Note The Cisco 2801 and Cisco 2811 routers do not support the 1000BASE-T Ethernet
100BASE-T—100 Mbps full-duplex transmission over a Category 5 or better unshielded
twisted-pair (UTP) cable. Supports the Ethernet maximum length of 328 feet (100 meters).
10BASE-T—10 Mbps full-duplex transmission over a Category 5 or better unshielded twisted-pair
(UTP) cable. Supports the Ethernet maximum length of 328 feet (100 meters).
Refer to the Cisco Modular Access Router Cable Specifications online document for information about Ethernet cables, connectors, and pinouts.
Preparing to Connect to a Network
implementation.

Serial Connections

Serial connections are provided by WAN interface cards and network modules. For more information on WAN interface cards, refer to the Cisco Interface Cards Installation Guide. For more information on network modules, refer to the Cisco Network Modules Hardware Installation Guide. These documents are accessible online at Cisco.com.
Before you connect a device to a serial port, you need to know the following:
Type of device, data terminal equipment (DTE) or data communications equipment (DCE), you are
connecting to the synchronous serial interface
Type of connector, male or female, required to connect to the device
Signaling standard required by the device
Configuring Serial Connections
The serial ports on the asynchronous/synchronous serial network modules and the serial WAN interface card use DB-60 connectors. Serial ports can be configured as DTE or DCE, depending on the serial cable used.
Serial DTE or DCE Devices
A device that communicates over a synchronous serial interface is either a DTE or DCE device. A DCE device provides a clock signal that paces the communications between the device and the router. A DTE device does not provide a clock signal. DTE devices usually connect to DCE devices. The documentation that accompanied the device should indicate whether it is a DTE or DCE device. (Some devices have a jumper to select either DTE or DCE mode.) Tab le 1 lists typical DTE and DCE devices.
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Port and Cable Information for Cisco 2800 Series Routers
3
Preparing to Connect to a Network
Table 1 Typical DTE and DCE Devices
Device Type Gender Typical Devices
DTE Male
DCE Female
1. If pins protrude from the base of the connector, the connector is male.
2. If the connector has holes to accept pins, the connector is female.
Signaling Standards Supported
The synchronous serial ports available for the router support the following signaling standards: EIA/TIA-232, EIA/TIA-449, V.35, X.21, and EIA-530. You can order a Cisco DB-60 shielded serial transition cable that has the appropriate connector for the standard you specify. The documentation for the device you want to connect should indicate the standard used for that device. The router end of the shielded serial transition cable has a DB-60 connector, which connects to the DB-60 port on a serial WAN interface card. The other end of the serial transition cable is available with a connector appropriate for the standard you specify.
The synchronous serial port can be configured as DTE or DCE, depending on the attached cable (except EIA-530, which is DTE only). To order a shielded cable, contact customer service. See the “Obtaining Technical Assistance” section of the “” online document.
1
2
Ter m i n a l
PC
Modem
CSU/DSU
Multiplexer
Note All serial ports configured as DTE require external clocking from a CSU/DSU or other DCE device.
Although manufacturing your own serial cables is not recommended (because of the small size of the pins on the DB-60 serial connector), cable pinouts are provided in the Cisco Modular Access Router
Cable Specifications document.
Distance Limitations
Serial signals can travel a limited distance at any given bit rate; generally, the slower the data rate, the greater the distance. All serial signals are subject to distance limits, beyond which a signal significantly degrades or is completely lost.
Note Only the serial WAN interface card supports bit rates above 128 Kbps.
Table 2 lists the recommended maximum speeds and distances for each serial interface type; however,
you might get good results at speeds and distances greater than those listed, if you understand the electrical problems that might arise and can compensate for them. For instance, the recommended maximum rate for V.35 is 2 Mbps, but 4 Mbps is commonly used.
Port and Cable Information for Cisco 2800 Series Routers
4
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Table 2 Serial Signal Transmission Speeds and Distances
Preparing to Connect to a Network
EIA/TIA-232 Distance
Rate (bps) Feet Meters Feet Meters
2400 200 60 4100 1250
4800 100 30 2050 625
9600 50 15 1025 312
19200 25 7.6 513 156
38400 12 3.7 256 78
56000 8.6 2.6 102 31
1544000 (T1) 50 15
Balanced drivers allow EIA/TIA-449 signals to travel greater distances than EIA/TIA-232 signals. The recommended distance limits for EIA/TIA-449 shown in Table 2 are also valid for V.35, X.21, and EIA-530. Typically, EIA/TIA-449 and EIA-530 can support 2-Mbps rates, and V.35 can support 4-Mbps rates.
EIA/TIA-449, X.21, V.35, EIA-530 Distance
Asynchronous/Synchronous Serial Module Baud Rates
The following baud-rate limitations apply to the slow-speed serial interfaces found in the asynchronous/synchronous serial modules:
Asynchronous interface—Maximum baud rate is 115.2 kbps.
Synchronous interface—Maximum baud rate is 128-kbps full duplex.

ISDN BRI Connections

The BRI WAN interface cards provide Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI) connections. The BRI modules and BRI WAN interface cards are available with either an S/T interface that requires an external Network Terminator 1 (NT1), or a U interface that has a built-in NT1.
You can install the BRI modules in any available slot in the chassis.
Warning
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Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the unit first.
Use a BRI cable (not included) to connect the BRI WAN interface card directly to an ISDN. Tabl e 3 lists the specifications for ISDN BRI cables. Also, refer to the Cisco Modular Access Router Cable
Specifications online document for pinouts. This document is located on Cisco.com.
Statement 1026
Port and Cable Information for Cisco 2800 Series Routers
5
Preparing to Connect to a Network
t
r
Table 3 ISDN BRI Cable Specifications
Specification High-Capacitance Cable Low-Capacitance Cable
Resistance (at 96 kHz) 160 ohms/km 160 ohms/km
Capacitance (at 1 kHz) 120 nF
Impedance (at 96 kHz) 75 ohms 150 ohms
Wire diameter 0.024 in. (0.6 mm) 0.024 in. (0.6 mm)
Distance limitation 32.8 ft (10 m) 32.8 ft (10 m)
1. nF = nanoFarad
For more information on BRI WAN interface cards, refer to the Cisco Interface Cards Installation Guide online document on Cisco.com.

CSU/DSU Connections

CSU/DSU WAN interface cards (WICs) are available to provide switched-56-kbps connections or full or fractionalized T1 connections.
For more information on CSU/DSU WICs, refer to the Cisco Interface Cards Installation Guide online document on Cisco.com.
1
/km
30 nF/km
CCVP, the Cisco Logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, GigaStack, HomeLink, Interne Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, Pack e t, PIX, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain othe countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0612R)
Copyright © 2004 Cisco Systems, Inc. All rights reserved.
Port and Cable Information for Cisco 2800 Series Routers
6
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Chassis Installation Procedures for Cisco 2800 Series Routers
This document describes how to install your Cisco 2800 series integrated services router on a desktop or in a rack. It includes the following sections:
Installing Modules and Interface Cards, page 1
Installing Internal Field-Replaceable Units (FRUs), page 4
Setting Up the Chassis, page 5
Installing the Chassis Ground Connection, page 13
Note To see translations of the warnings that appear in this publication, see the Cisco 2800 Series and Cisco
3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document that
accompanied this device.
Warning
Warning
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security.
Statement 1017

Installing Modules and Interface Cards

Cisco routers are normally shipped with network modules, high-speed WAN interface cards (HWICs), and voice interface cards (VICs) already installed. If you need to remove or install any of these items, see the following product installation documents, either online or shipped with the product:
For Network Modules
Installing Network Modules in Cisco 2800 Series Routers
Corporate Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
© 2005 Cisco Systems, Inc. All rights reserved.
Installing Modules and Interface Cards
Quick Start Guide: Network Modules for Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700
Series Routers and Cisco 2800 Series
Cisco Network Modules Hardware Installation Guide
For HWICs and VICs:
Installing Interface Cards in Cisco 2800 Series Routers
Quick Start Guide: Interface Cards for Cisco 1600, 1700, 2600, 3600, and 3700 Series ---and Cisco
2800 Series
Cisco Interface Cards Installation Guide
The chassis slots for network modules and interface cards are identified in Figure 1, Figure 2, Figure 3, and Figure 4.
If the required network modules, interface cards, and internal field-replaceable units (FRUs) are already installed, proceed to the “Setting Up the Chassis” section on page 5.
If you need to remove or install any internal FRUs, see the “Installing Internal Field-Replaceable Units
(FRUs)” section on page 4.
Figure 1 Chassis Slot Locations in Cisco 2801 Routers
6
5
7 9 11 12 13 14 14
8 10
1234
1 Slot 0 (VIC or VWIC, voice only—no PRI) 8 Auxiliary power (AUX/PWR) LED 2 Slot 1 (WIC, VIC, VWIC, or HWIC) 9 Universal serial bus (USB) port 3 Slot 2 (WIC, VIC, or VWIC) 10 AIM/PVDM LEDs 4 Slot 3 (WIC, VIC, VWIC, or HWIC) 11 Auxiliary port 5 Console port 12 CompactFlash (CF) LED 6 Fast Ethernet ports and LEDs 13 External CompactFlash memory card slot
System LEDs
7
Removable center card guides to allow
14
double-wide HWIC-D installation
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Chassis Installation Procedures for Cisco 2800 Series Routers
2
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Figure 2 Chassis Slot Locations in Cisco 2811 Routers
Installing Modules and Interface Cards
8
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1 Screw holes for ground lug 5 High-speed WAN interface card slot 1 2 Fast Ethernet port 0/0 6 High-speed WAN interface card slot 2 3 Fast Ethernet port 0/1 7 High-speed WAN interface card slot 3 4 High-speed WAN interface card slot 0 8 Network module enhanced (NME) slot
1. The network module slot is compatible with Cisco network modules of type NM (network module) and NME (network module enhanced).
Figure 3 Chassis Slot Locations in Cisco 2821 Routers
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1
4 High-speed WAN interface card slot 1 9 Screw holes for ground lug 5 High-speed WAN interface card slot 2
1. The network module slot is compatible with Cisco network modules of type NM (network module), NME (network module enhanced), and NME-X (enhanced extended).
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Chassis Installation Procedures for Cisco 2800 Series Routers
3

Installing Internal Field-Replaceable Units (FRUs)

Figure 4 Chassis Slot Locations in Cisco 2851 Routers
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1 Gigabit Ethernet port 0/0 6 High-speed WAN interface card slot 3 2 Gigabit Ethernet port 0/1 7 Extension voice module slot 3 High-speed WAN interface card slot 0 8 Network module enhanced (NME) slot
1
4 High-speed WAN interface card slot 1 9 Screw holes for ground lug 5 High-speed WAN interface card slot 2
1. The network module slot is compatible with Cisco network modules of type NM (network module), NME (network module enhanced), NME-X (enhanced extended), NMD (double-wide), and NME-XD (enhanced extended double-wide).
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Installing Internal Field-Replaceable Units (FRUs)
Cisco routers are shipped with default memory and power supplies already installed, and usually configured and shipped with interface cards, network module cards, packet voice data modules (PVDMs) and advanced integration modules (AIMs). If you need to remove or install any of the internal items, see the following product installation documents:
For AIMs
The “Installing and Removing AIMs” section of the Installing and Upgrading Internal Modules in
Cisco 2800 Series Routers online document
For PVDMs
The “Installing and Removing PVDMs” section of the Installing and Upgrading Internal Modules
in Cisco 2800 Series Routers online document
For Internal Power Supplies
The “Replacing the Power Supply” section of the Installing and Upgrading Internal Modules in
Cisco 2800 Series Routers online document
For Installing DRAM, SDRAM, or NVRAM
The “Installing and Removing DRAM DIMMs” section of the Installing and Upgrading Internal
Modules in Cisco 2800 Series Routers online document
Chassis Installation Procedures for Cisco 2800 Series Routers
4
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For Installing CompactFlash Memory Cards
The “Installing a CompactFlash Memory Card” section of the Removing and Installing
CompactFlash Memory Cards in Cisco 2800 Series Routers online document
Note If there are internal FRUs to be removed or installed, perform the installation or removal before you
install the chassis in a rack on a wall. To remove internal FRUs, you have to remove the chassis cover; this requires removal of the chassis from the rack.
If the required internal FRUs are already installed, proceed to the next section, “Setting Up the Chassis”.

Setting Up the Chassis

Note Cisco 2800 series routers are normally ordered with modules and interface cards preinstalled. Before you
remove or install any modules or interface cards, see the documents that accompany those items or to the online Cisco 2800 series hardware installation documentation at the following URL:
Setting Up the Chassis
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/2800/hw/index.htm
For module and interface card compatibility information, see the data sheet for each module and interface card.
Warning
Caution To prevent damage to the chassis, never attempt to lift or tilt the chassis by the plastic panel on the front.
Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord.
Statement 1
You can set any Cisco 2800 series router on a desktop or install it in a rack. A Cisco 2811 router can also be mounted on a wall or other flat surface. See the applicable instructions in the following sections.
Rack-Mounting the Chassis
Setting the Chassis on a Desktop
Mounting a Cisco 2811 Router on a Wall
Always hold the chassis by the metal body.

Rack-Mounting the Chassis

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If you are planning to rack-mount the router, do so before making network and power connections. If you need to install network modules or interface cards, you can do so either before or after rack-mounting the router. Ideally, you would install modules and interface cards when you have the best access to the rear panel of the router. Internal modules, such as advanced integration modules (AIMs) or packet voice data modules (PVDMs), should be installed prior to rack-mounting.
Chassis Installation Procedures for Cisco 2800 Series Routers
5
Setting Up the Chassis
Note Brackets for 23-inch (58.42-cm) equipment racks are not available for Cisco 2801 routers.
Cisco 2811, Cisco 2821, and Cisco 2851 routers can be installed in 19 (48.26-cm)- and 23-inch (58.42-cm) racks. Cisco 2801 routers can be installed only in 19-inch racks, and cannot be center mounted. Use the standard brackets shipped with the router for mounting the chassis in a 19-inch rack; you can order optional larger brackets for mounting the chassis in a 23-inch rack.
You can mount the router in the following ways:
Center mounting—Brackets attached in the center of the chassis with only the front panel facing
forward. (This option is not available on Cisco 2801 routers.)
Front mounting—Brackets attached at the front of the chassis with the front panel facing forward.
Rear mounting—Brackets attached at the rear of the chassis with the rear panel facing forward.
The brackets are shown in Figure 5, Figure 6, and Figure 7.
Figure 5 Rack-Mounting Brackets for Cisco 2801 Routers for 19-Inch Rack
95769
Figure 6 Rack-Mounting Brackets for Cisco 2811 Routers
Bracket pair for 19-inch rack Bracket pair for 23-inch rack
Figure 7 Rack-Mounting Brackets for Cisco 2821 and Cisco 2851 Routers
Bracket pair for 19-inch rack Bracket pair for 23-inch rack
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Chassis Installation Procedures for Cisco 2800 Series Routers
6
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Attaching Rack-Mount Brackets to Cisco 2801 Routers
Use four of the supplied number-8 Phillips flat-head screws to attach the long side of each bracket to the router. Figure 8 shows how to attach the brackets to the sides of the router with the front panel forward.
Figure 8 Attaching Rack-Mounting Brackets to a Cisco 2801 Router
R
95770
Attaching Rack-Mount Brackets to Cisco 2811, Cisco 2821, and Cisco 2851 Routers
Setting Up the Chassis
Attach the mounting brackets to the router chassis as shown in Figure 9 through Figure 11, using the screws provided.
Caution Do not overtorque the screws. The recommended torque is 15–18 inch-lb (1.7–2.0 N-m).
Attach the second bracket to the opposite side of the chassis. Use a number 2 Phillips screwdriver to install the bracket screws.
Caution Your chassis installation must allow unrestricted airflow for chassis cooling.
Figure 9 Bracket Installation for Front Mounting
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95745
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Chassis Installation Procedures for Cisco 2800 Series Routers
7
Setting Up the Chassis
Figure 10 Bracket Installation for Rear Mounting
A= ACT
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Figure 11 Bracket Installation for Center Mounting with Front Panel Forward
Bracket
for 19-inch rack
for 23-inch rack
Bracket
95747
Bracket
for 23-inch rack
for 19-inch rack
Installing the Router in a Rack
After you have attached the brackets to the router chassis, use the screws provided with the rack to install the chassis in the rack. (See Figure 12.)
Tip Start the lower pair of screws first, and rest the brackets on the lower screws while you insert the upper
pair of screws.
Tip The screw slots in the brackets are spaced to line up with every second pair of screw holes in the rack.
When the correct screw holes are used, the small threaded holes in the brackets line up with unused screw holes in the rack. If the small holes do not line up with the rack holes, you must raise or lower the brackets to the next rack hole.
Bracket
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Chassis Installation Procedures for Cisco 2800 Series Routers
8
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Setting Up the Chassis
Warning
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:
• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in
Warning
the rack.
To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the
Statement 1006
handles on modules (such as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit.
Statement 1032
Caution Be sure to leave space above and below each router in a rack, to allow for cooling air circulation.
Figure 12 Mounting the Chassis in a Rack (Typical)
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Attaching Optional Cable Management Bracket
The optional cable management bracket provides attachment points for organizing and routing cables. On brackets for the Cisco 2801 and Cisco 2811 routers, attach the cable management bracket to the left or right rack-mount bracket using the screw provided, as shown in Figure 13 and Figure 14. On brackets for 2-rack-unit-high Cisco 2821 and Cisco 2851 routers, you can attach the cable management bracket to either the upper or lower threaded hole on either the left or right rack-mount brackets using the screw provided.
OL-5786-03
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Chassis Installation Procedures for Cisco 2800 Series Routers
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9
Setting Up the Chassis
Figure 13 Attaching the Optional Cable Management Bracket to the Cisco 2801 Router
Cable management screw
Figure 14 Attaching the Optional Cable Management Bracket to a Cisco 2811, 2821, or 2851
Router
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Cable management bracket.
Either edge may go up. Attach
to either side of the chassis.
Chassis Grounding
After the router is installed, you must connect the chassis to a reliable earth ground. For the chassis ground connection procedures, see the “Installing the Chassis Ground Connection” section on page 13.

Setting the Chassis on a Desktop

You can place Cisco 2800 series routers on a desktop or shelf. If you are placing a Cisco 2801 router on a desktop, you must first install the four rubber feet that are supplied in the accessory kit. They provide space for air circulation and antiskid protection. Peel the rubber feet from the adhesive strip, and stick them onto the features marked “+” on the bottom of the chassis.
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Warning
To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the handles on modules (such as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit.
Chassis Installation Procedures for Cisco 2800 Series Routers
Statement 1032
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Caution Do not place anything on top of the router that weighs more than 10 pounds (4.5 kg), and do not stack
routers on a desktop. Excessive distributed weight of more than 10 pounds, or pound point load of 10 pounds on top could damage the chassis.
Caution Your chassis installation must allow unrestricted airflow for chassis cooling. For placing the router on a
desktop, keep at least 1 inch (2.54 cm) of clear space beside the cooling inlet and exhaust vents.
After the router is installed, you must connect the chassis to a reliable earth ground. For the chassis ground connection procedures, see the “Installing the Chassis Ground Connection” section on page 13.

Mounting a Cisco 2811 Router on a Wall

This section explains how to mount Cisco 2811 routers on a wall or other vertical surface. Mounting Cisco 2801, Cisco 2821, and Cisco 2851 routers on a wall is not recommended.
The following warning applies to Cisco 2811 routers:
Setting Up the Chassis
Warning
This unit is intended to be mounted on a wall. Please read the wall mounting instructions carefully before beginning installation. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system.
Tip When choosing a wall mounting location, consider cable limitations and wall structure.
Use brackets designed for 23-inch rack-mounting (shown in Figure 6) to wall-mount the chassis.
Attaching Brackets to the Router for Wall Mounting
Attach the standard brackets to the chassis as shown in Figure 15, using the four screws provided for each bracket.
Figure 15 Attaching the Brackets for Wall-Mounting a Cisco 2811 Router
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1
A
-4 8 V
4
A
0
p
e ra
tio
n
Statement 248
1
0
0
-2 4
0
V
~
4
A
5
0
/6
0
H
z
103708
OL-5786-03
Screws from
accessory kit
Chassis Installation Procedures for Cisco 2800 Series Routers
11
Setting Up the Chassis
Attaching the Router to a Wall
Attach the router to the wall using the brackets previously attached and attachment hardware that you provide as follows:
For attaching to a wall stud, each bracket requires two #10 wood screws (round- or pan-head) with
#10 washers, or two #10 washer-head screws. The screws must be long enough to penetrate at least 3/4 inch (20 mm) into supporting wood or metal wall stud.
For hollow-wall mounting, each bracket requires two wall anchors with washers. Wall anchors and
washers must be size #10.
Caution The router must be mounted with the power connections oriented downward. Failure to do so could
present a fire hazard.
Figure 16 shows a typical wall-mounted installation.
Figure 16 Mounting the Chassis on the Wall
crews and
anchors if
o wall stud
Rear of chassis
facing up
0
AIM
L
1
S
AIM
F
0
A
VDM P
1
0/0
VDM
FE
P
DX
A= LINK
A= F
0
D
L
T
FE 0/1
O
S
L
CT
S= SPEE
S
F
A= A
A
2 T O
L
S
1
T
O
L
S
3
T
O
L
S
12
After the router is installed, you must connect the chassis to a reliable earth ground. For the chassis ground connection procedures, see the “Installing the Chassis Ground Connection” section on page 13.
Chassis Installation Procedures for Cisco 2800 Series Routers
OL-5786-03

Installing the Chassis Ground Connection

Installing the Chassis Ground Connection
Warning
Warning
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.
During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly touch the backplane with your hand or any metal tool, or you chould shock yourself.
Statement 1024
Statement 94
You must connect the chassis to a reliable earth ground; the ground wire must be installed in accordance with local electrical safety standards.
For NEBS-compliant grounding, use size 6 AWG (13 mm
2
) copper wire and the ground lug provided
in the accessory kit.
Note NEBS-compliant grounding is not supported on the Cisco 2801 router.
For NEC-compliant grounding, use size 14 AWG (2 mm
2
) or larger copper wire and an appropriate
user-supplied ring terminal with an inner diameter of 1/4 in. (5–7 mm).
For EN/IEC 60950-compliant grounding, use size 18 AWG (1 mm
2
) or larger copper wire and an
appropriate user-supplied ring terminal.
OL-5786-03
Chassis Installation Procedures for Cisco 2800 Series Routers
13
Installing the Chassis Ground Connection
To install the ground connection for a Cisco 2800 series router, perform the following steps:
Step 1 Strip one end of the ground wire to the length required for the ground lug or terminal.
For the NEBS ground lug—approximately 0.75 in. (20 mm)
For user-provided ring terminal—as required Step 2 Crimp the ground wire to the ground lug or ring terminal, using a crimp tool of the appropriate size. Step 3 Attach the ground lug or ring terminal to the chassis as shown in Figure 17, Figure 18, Figure 19,
Figure 20, or Figure 21. For a ground lug, use the two screws with captive locking washers provided. For
a ring terminal, use one of the screws provided. Tighten the screws to a torque of 8 to 10 in-lb (0.9 to 1.1 N-m).
Step 4 Connect the other end of the ground wire to a known reliable earth ground point at your site.
Figure 17 Chassis Ground Connection Using Ring Terminal on Cisco 2801 Chassis
Ring terminal
attachment
117082
Figure 18 NEBS-Compliant Chassis Ground Connection on Cisco 2811 Chassis
S
L
ENM0
O T
3
S
L O T
1
S L O T 2
A
F
S
S L O
L T 0
PVDM1 PVDM0 AIM1
A= ACT S= SPEED FE 0/1
A= FDX A= LINK FE 0/0
A
F
S
L
AIM0
Ground lug
Figure 19 Chassis Ground Connection Using Ring Terminal on Cisco 2811 Chassis
S
L
ENM0
O T
3
S
L O T
1
S L O T
A= ACT
2
A= FDX
S= SPEED
A
A= LINK
FE 0/1
F
FE 0/0
A
S
S
L
F
O
L
T
S
0
L
PVDM1
PVDM0 AIM1
AIM0
Ring terminal attachment
98808
103066
14
Chassis Installation Procedures for Cisco 2800 Series Routers
OL-5786-03
Installing the Chassis Ground Connection
t
r
Figure 20 NEBS-Compliant Chassis Ground Connection on Cisco 2821 or Cisco 2851 Chassis
A
=
A C
T
A
=
S
F
D = S
X
P
A
E
E D
A
=
F
L E
IN
0
K
/1
F
F
E
0
/
0
A
S
F
L
S
L
P
V
D M
2
P
V
D
M
1
P V
D M
0
A
IM
1
A IM
0
98807
Ground lug
Figure 21 Chassis Ground Connection Using Ring Terminal on Cisco 2821 or Cisco 2851 Chassis
A
= A
C
T
A
= F
S
D = S
X
P
A
E
E D
A
= L
F
E
IN
0
K
/1
F
F
E
0
/0
A
S
F
L
S
L
P
V
D M
2
P
V
D
M
1
P V
D M
0
A
IM
1
A IM
0
103065
Ring terminal attachment
After the router has been installed and properly grounded, you can connect the power wiring; the WAN, LAN, and voice cables; and the cables for administrative access as required for your installation. For information about connecting the cables, see the “Cable Connection Procedures for Cisco 2800 Series
Routers” online document.
This document is to be used in conjunction with the Cisco 2800 Series Integrated Services Routers Quick Start Guide.
CCVP, the Cisco Logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, GigaStack, HomeLink, Interne Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, Pack e t, PIX, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain othe countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0612R)
© 2005 Cisco Systems, Inc. All rights reserved.
Printed in the USA on recycled paper containing 10% postconsumer waste.
OL-5786-03
Chassis Installation Procedures for Cisco 2800 Series Routers
15
Installing the Chassis Ground Connection
16
Chassis Installation Procedures for Cisco 2800 Series Routers
OL-5786-03
Cable Connection Procedures for Cisco 2800 Series Routers
This document describes how to connect your Cisco 2800 series integrated services router to a power source and to networks and external devices. It includes the following sections:
Power Connections, page 2
Connecting WAN, LAN, and Voice Cables, page 9
Connecting to a Console Terminal or Modem, page 12
Note To see translations of the warnings that appear in this publication, refer to the Cisco 2800 Series and
Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document
that accompanied this device.
Warning
Warning
Warning
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security.
Statement 1017
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
Corporate Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Copyright © 2004 Cisco Systems, Inc. All rights reserved.

Power Connections

Power Connections
This section explains how to connect AC or DC power to Cisco 2800 series routers. It covers the following topics:
Connecting Routers to AC Power, page 2
Connecting Routers to DC Power, page 2
Connecting Routers to Backup Power, page 9
Warning
Note The installation must comply with all required electrical codes applicable at the installation site.
Read the installation instructions before connecting the system to the power source.

Connecting Routers to AC Power

If your router uses AC power, connect it to a 15 A, 120 VAC (10 A, 240 VAC) circuit with overcurrent protection. If backup power is required, see the “Connecting Routers to Backup Power” section on
page 9.
Note The input voltage tolerance limits for AC power are 90 and 264 VAC.
Warning
Warning
AC connected units must have a permanent ground connection in addition to the power cable ground wire. NEBS-compliant grounding satisfies this requirement.
This product requires short-circuit (overcurrent) protection, to be provided as part of the building installation. Install only in accordance with national and local wiring regulations.
Statement 1004
Statement 284
Statement 1045
Warning
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 15A, 120VAC (10A, 240VAC).

Connecting Routers to DC Power

Note The Cisco 2801 router does not support DC power.
Warning
Cable Connection Procedures for Cisco 2800 Series Routers
2
This product requires short-circuit (overcurrent) protection, to be provided as part of the building installation. Install only in accordance with national and local wiring regulations.
Statement 1005
Statement 1045
OL-5787-02
Power Connections
Warning
Warning
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 60 VDC, 20 A.
Use copper conductors only.
Statement 1005
Statement 1025
If your router has a DC-input power supply, follow the directions in this section for proper wiring. A router with a DC-input power supply has a terminal block for the DC power connections. If backup power is required, see the “Connecting Routers to Backup Power” section on page 9.
DC Wiring Requirements
A Cisco 2811, Cisco 2821, or Cisco 2851 router with a DC-input power supply requires copper wire and crimp-type terminals for the power connections. Table 1 and Tabl e 2 summarize the wiring requirements.
You can connect a single DC power source to either the A input or the B input. If there are dual power sources, connect one source to the A input and one source to the B input; both sources must be the same polarity and voltage.
Table 1 DC Wiring Requirements for Cisco 2811 Routers
DC Power Input DC Input Wire Size
24–36 VDC, 8 A, positive or negative, single source or dual sources
36–60 VDC, 5 A, positive or negative, single source or dual sources
AWG 14 (2.0 mm
2
) AWG 14 (2.0 mm2),
Safety Ground Wire Size Wire Terminal (Lug)
Amp/Tyco No. 32957 or
minimum
equivalent
Overcurrent Protection
20 A maximum
Table 2 DC Wiring Requirements for Cisco 2821 and Cisco 2851 Routers
Safety Ground
DC Power Input DC Input Wire Size
24–36 VDC, 12 A,
AWG 14 (2.0 mm
positive or negative,
Wire Size Wire Terminal (Lug)
2
) AWG 14 (2.0 mm2),
minimum
single source or dual sources
36–60 VDC, 8 A, positive or negative, single source or dual sources
Cable Connection Procedures for Cisco 2800 Series Routers
OL-5787-02
Amp/Tyco No. 32957 or equivalent
Overcurrent Protection
20 A maximum
3
Power Connections
Wiring Procedure for DC Input
To connect a router to a DC power source, perform the following steps:
Step 1 Remove power from the DC circuit. To ensure that power is removed from the DC circuit, locate the
circuit breaker for the DC circuit, switch the circuit breaker to the OFF position, and tape the circuit-breaker switch in the OFF position.
Warning
Before performing any of the following procedures, ensure that power is removed from the DC circuit.
Statement 1003
Tip Secure all power cabling when installing this unit to avoid disturbing field-wiring connections.
Warning
When stranded wiring is required, use approved wiring terminations, such as closed-loop or spade-type with upturned lugs. These terminations should be the appropriate size for the wires and should clamp both the insulation and conductor.
Step 2 Strip the wires to the appropriate length for the terminals. The strip length is 3/16 to 1/4 inch (5 to 6 mm)
Statement 1002
for Amp/Tyco No. 32957 terminals.
Step 3 Crimp the terminals to the power input and safety ground wires. Step 4 Remove the plastic covers from the terminal block. Save the covers for reinstallation after you finish
wiring.
Step 5 Connect the wires to the terminal block, starting with the safety ground wire. Connect each wire to the
appropriate terminal as shown in Figure 1. Tighten the terminal screws to 8.0 ± 0.5 in-lb (0.9 ± 0.05 N-m).
Warning
The illustration shows the DC power supply terminal block. Wire the DC power supply as illustrated. The proper wiring sequence is ground to ground, positive to positive, and negative to negative. The ground wire should always be connected first and disconnected last.
Statement 239
Warning
An exposed wire lead from a DC-input power source can conduct harmful levels of electricity. Be sure that no exposed portion of the DC-input power source wire extends from the terminal block plug.
Statement 122
Caution Do not overtorque the terminal block contact screws. Recommended torque is 8.0 ± 0.5 in-lb
(0.90 ± 0.05 N-m).
Cable Connection Procedures for Cisco 2800 Series Routers
4
OL-5787-02
Figure 1 DC Power Connections for Cisco 2800 Series Routers
Power Connections
Step 6
Warning
-DC, input A Return, input A Safety ground Return, input B
-DC, input B
A ++B
+
A
+
B
Terminal block
Negative DC input Positive DC input
Install the plastic covers over the terminals. (See Figure 2 or Figure 3.)
The safety cover is an integral part of the product. Do not operate the unit without the safety cover
Return, input A +DC, input A Safety ground +DC, input B Return, input B
Terminal block
95967
installed. Operating the unit without the cover in place will invalidate the safety approvals and pose a risk of fire and electrical hazards.
Statement 117
Step 7 Organize and secure the wires using cable ties as shown in Figure 2 or Figure 3. Make sure that the wires
do not project above or below the front panel of the router.
Step 8 Turn on power to the DC circuit. Be sure to remove tape used to secure the circuit-breaker switch in the
OFF position.
Figure 2 Wire Routing and Attachment for Cisco 2811 Routers
24-60V --- 8A
­ A
+
+
B
Plastic covers
Cable tie
-
From DC
power source
111814
OL-5787-02
Cable Connection Procedures for Cisco 2800 Series Routers
5
Power Connections
Figure 3 Wire Routing and Attachment for Cisco 2821 and Cisco 2851 Routers
1
0
CONSOLE
AUX
Cable tie
24-60V --- 12A
­ A
+
+
B
-
From DC
power source
Plastic covers
111815
Approved Scenarios and Scenarios Not Approved for Dual DC Power Supply Configuration in Cisco 2800 Routers
You can connect a single DC power source to either the A input or the B input. If there are dual power sources, connect one source to the A input and one source to the B input. Both sources must be the same polarity (with respect to ground) and voltage (within 0.25 volts). Do not connect –DC grounded and +DC grounded dual sources to Cisco 2811, Cisco 2821, and Cisco 2851 routers.
Caution Dual sources with opposite-polarity grounding damage equipment.
Cable Connection Procedures for Cisco 2800 Series Routers
6
OL-5787-02
Power Connections
In Figure 4, either the positive source terminal or the negative source terminal is tied to ground.
Figure 4 Connecting to One Source Only—Source A or Source B
A-
+
A+
B+
B-
+
A-
A+
B+
B-
127037
In Figure 5, source A and source B share common negative terminal connections.
Figure 5 Connecting Source A and Source B with Common Negative Terminals
A-
Va
+
A+
OL-5787-02
+
Vb
B+
B-
127039
In Figure 6, source A and source B share common positive terminal connections. This is allowed only if Va equals Vb (within 0.25 V).
Caution When connecting source A and source B with common positive terminals, if source A and source B
voltages are unequal by more than 0.25 V, the higher-voltage source can discharge into the lower-voltage source through the A- and B- input terminals. Excessive discharging currents through these terminals can cause one or both of the dual input DC power supply's internal A- or B- fuses to open, resulting in lack of redundancy or system failure. When source A and source B are within 0.25 V, discharge current is minimal.
Note When source A and source B are wired with common negative terminals, as in Figure 5, discharging does
not occur and there is no restriction requiring that source A and source B voltages be equal.
Cable Connection Procedures for Cisco 2800 Series Routers
7
Power Connections
A-
A+
B+
B-
Va
Vb
+
+
A-
A+
B+
B-
Va
Vb
+
+
Figure 6 Connecting Source A and Source B with Common Positive Terminals
Va voltage = Vb voltage (greater than 0.25 V)
Va voltage = Vb voltage (within 0.25 V)
A-
Va
+
+
Vb
A+
B+
B-
+
+
In Figure 7, source A and source B are wired with opposite polarity grounds. Do not use this configuration.
Caution Do not use the DC input configuration shown in Figure 7.
Figure 7 Source A and Source B Wired with Opposite-Polarity Grounds
A-
Va
A+
B+
Vb
B-
127040
A-
+
+
Cable Connection Procedures for Cisco 2800 Series Routers
8
Va
A+
B+
Vb
B-
127041
OL-5787-02

Connecting Routers to Backup Power

If your router uses the Cisco Redundant Power System (RPS), refer to the Cisco Redundant Power System Hardware Installation Guide for instructions about the power connections. You can access this
document at:
http://www.cisco.com/univercd/cc/td/doc/product/access/rpsbk/rpshim/index.htm.
Caution Before connecting the RPS to the router, make sure that either the RPS is in standby mode or the RPS
AC power is disconnected. Connecting the RPS to AC power automatically places the RPS in active mode.
Note The Cisco 2801 router does not support an RPS.

Connecting WAN, LAN, and Voice Cables

Connecting WAN, LAN, and Voice Cables
This section describes how to connect the WAN, LAN, and voice interface cables. It covers the following topics:
Ports and Cabling, page 10
Connection Procedures and Precautions, page 12
Note One or two Ethernet cables are typically provided with the router. Additional cables and transceivers can
be ordered from Cisco. For ordering information, contact customer service. For cable pinouts, refer to the Cisco Modular Access Router Cable Specifications document.
Warning
Warning
Warning
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.
Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the unit first.
Statement 1026
Statement 1021
OL-5787-02
Cable Connection Procedures for Cisco 2800 Series Routers
9
Connecting WAN, LAN, and Voice Cables

Ports and Cabling

Table 3 summarizes some typical WAN, LAN, and voice connections for Cisco 2800 series routers. The
connections summarized here are also described in detail in the following documents:
Cisco Modular Access Router Cable Specifications
Cisco Network Modules Hardware Installation Guide
Cisco Interface Cards Installation Guide
10
Cable Connection Procedures for Cisco 2800 Series Routers
OL-5787-02
Table 3 WAN, LAN, and Voice Connections
Connecting WAN, LAN, and Voice Cables
Port or Connection Port Type, Color
1
Connection: Cable
Ethernet RJ-45, yellow Ethernet hub or Ethernet switch Category 5 or higher Ethernet
T1/E1 WAN xCE1T1-PRI
RJ-48C/CA81A RJ-48S, tan
T1 or E1 network External T1 CSU or other T1 equipment
RJ-48 T1/E1
RJ-48S to RJ-48S TE
RJ-48S to RJ-48S NT RJ-48S to RJ-48S T1 RJ-48S to bare
RJ-48S to BNC
RJ-48S to twinaxial cable
RJ-48S to DB-15 RJ-48S to DB-15 null
T3/DS3/E3 WAN BNC connector T3 network, CSU/DSU, or other
75-ohm coaxial cable
T3/DS3 equipment
Cisco serial 60-pin D-sub, blue CSU/DSU and serial network or
equipment
Cisco Smart serial Cisco Smart compact
connector, blue
ADSL RJ-11C/CA11A,
lavender
SHDSL RJ-11C/CA11A,
lavender, RJ-14
CSU/DSU and serial network or equipment
Network demarcation device for service provider DSL interface
Network demarcation device for service provider DSL interface
T1/E1 digital voice RJ-48C/CA81A, tan Digital PBX, ISDN network,
Cisco serial transition cable that matches the signaling protocol (EIA/TIA-232, EIA/TIA-449, V.35, X.21, or EIA-530) and the serial port operating mode (DTE or DCE).
2
RJ-11 straight-through
RJ-11 straight-through for 2-wire RJ-14 straight-through for 4-wire
RJ-48 T1/E1
CSU/DSU
Analog voice FXS RJ-11, gray Telephone, fax RJ-11; RJ21 if using NM-HDA,
Analog voice FXO RJ-11, pink Central office, analog PBX
straight-through
Analog voice E&M RJ-45, brown Analog PBX RJ-45
BRI S/T WAN (external NT1)
BRI U WAN
RJ-45/CB-1D, orange NT1 device or private integrated
RJ-45 straight-through
network exchange (PINX)
RJ-49C/CA-A11, red ISDN network RJ-48 straight-through
(built-in NT1)
56/64-kbps DSU/CSU
8-pin modular, blue RJ-48S interface in subrate device
or network
RJ-48 straight-through
T1/FT1 DSU/CSU 8-pin modular, blue RJ-48C interface RJ-48 straight-through
Gigabit Ethernet SFP, optical
Gigabit Ethernet SFP,
LC, color according to optical wavelength
1000BASE-SX, -LX, -LH, -ZX,
-CWDM
Optical fiber as specified on applicable data sheet
RJ-45 1000BASE-T Category 5, 5e, 6 UTP
copper
1. Cable color codes are specific to Cisco cables.
2. See the Cisco Modular Access Router Cable Specifications document for information about choosing these cables.
OL-5787-02
Cable Connection Procedures for Cisco 2800 Series Routers
11

Connecting to a Console Terminal or Modem

Connection Procedures and Precautions

Connect each WAN, LAN, and voice cable to the appropriate connector on the chassis or on a network module or interface card.
Position the cables carefully, so that they do not put strain on the connectors.
Organize cables in bundles so that cables do not intertwine.
Inspect the cables to make sure that the routing and bend radiuses are satisfactory. Reposition cables,
if necessary.
Install cable ties in accordance with site requirements.
For cable pinouts, refer to the Cisco Modular Access Router Cable Specifications document.
Connecting to a Console Terminal or Modem
Your router has asynchronous serial console and auxiliary ports for system management. These ports provide administrative access to your router either locally (with a console terminal or PC) or remotely (with a modem).
Cisco provides the following cables for connecting your router to a console terminal, PC, or modem:
One console cable (RJ-45-to-DB-9, blue)
One modem cable (RJ-45-to-DB-25, black) (Cisco 2811, Cisco 2821, and Cisco 2851 only)
One DB-9-to-DB-25 adapter (Cisco 2801 only)
This section describes how to connect a console terminal or PC to the console port and how to connect a modem to the auxiliary port. Tab le 4 summarizes the system management connections.
Table 4 System Management Connections
Port Color Connected To: Cable
Console Light blue PC or ASCII terminal communication port
(usually labeled COM)
Auxiliary Black Modem for remote access RJ-45-to-DB-25 modem cable or
For information about cable pinouts, refer to the Cisco Modular Access Router Cable Specifications document.
RJ-45-to-DB-9 console cable
RJ-45-to-DB-9 console cable with a DB-9-to-DB25 adapter
12
Cable Connection Procedures for Cisco 2800 Series Routers
OL-5787-02

Connecting to the Console Port

If a console terminal or PC is connected to the console port, you can configure the router locally. To connect a console terminal or a PC running HyperTerminal or similar terminal emulation software to the console port on the router, perform the following steps:
Step 1 Use the blue RJ-45-to-DB-9 console cable to connect the router to a terminal.
Note On the Cisco routers, the console port is color-coded blue.
Step 2 Configure your terminal or terminal emulation software for 9600 baud (default), 8 data bits, 1 stop bit,
no parity, and flow control set to “none.”
Note Because hardware flow control is not possible on the console port, do not connect modems to
the console port. Connect modems only to the auxiliary port.
Connecting to a Console Terminal or Modem

Connecting to the Auxiliary Port

If a modem is connected to the auxiliary port, a remote user can dial in to the router and configure it. To connect a modem to the auxiliary port on the router, perform the following steps:
Step 1 Use the black RJ-45-to-DB-25 modem cable or the RJ-45-to-DB-9 console cable with a DB-9 to DB-25
adapter to connect the router to a modem.
Step 2 Make sure that your modem and the router auxiliary port are configured for the same transmission speed
(up to 115200 bps is supported) and hardware flow control with data carrier detect (DCD) and data terminal ready (DTR) operations.
OL-5787-02
Cable Connection Procedures for Cisco 2800 Series Routers
13
Connecting to a Console Terminal or Modem
t
r
14
CCVP, the Cisco Logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, GigaStack, HomeLink, Interne Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, Pack e t, PIX, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain othe countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0612R)
Copyright © 2004 Cisco Systems, Inc. All rights reserved.
Cable Connection Procedures for Cisco 2800 Series Routers
OL-5787-02

Power Up and Initial Configuration Procedures for Cisco 2800 Series Routers

This document describes how to power up your Cisco 2800 series integrated services router and perform an initial configuration to provide network access. It includes the following sections:
Powering Up Cisco 2800 Series Routers, page 1
Configuring the Router, page 4

Powering Up Cisco 2800 Series Routers

Warning
Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place.
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This section covers the following topics:
Checklist for Power Up, page 1
Power Up Procedure, page 2
Verifying the Front Panel LED Indications, page 3
Verifying the Hardware Configuration, page 4

Checklist for Power Up

You are ready to power up the Cisco router if the following steps are completed:
Chassis is securely mounted and grounded.
Power and interface cables are connected.
Statement
Corporate Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Copyright © 2004 Cisco Systems, Inc. All rights reserved.
Powering Up Cisco 2800 Series Routers
The external CompactFlash memory card is properly seated into its slot. For installation
instructions, see the online document “Removing and Installing CompactFlash Memory Cards in
Cisco 2800 Series Routers.”
PC with terminal emulation program (hyperTerminal or equivalent) is connected to the console port
and powered up.
Your PC terminal emulation program is configured for 9600 baud, 8 data bits, 1 stop bit, no parity,
and flow control is set to “none.”
Suitable PC COM port is selected in the terminal emulation program.
You have selected passwords for access control.
You have determined the IP addresses for the Ethernet and serial interfaces.

Power Up Procedure

To power up your Cisco router and verify that it goes through its initialization and self-test, follow the procedure below. When the procedure is finished, the Cisco router is ready to configure.
If you encounter problems when you power on the router, refer to the “Troubleshooting Cisco 2800
Series Routers online document.
For information about the ROM monitor and the bootstrap program, refer to the Using the ROM Monitor document. For information about the configuration register, refer to the Changing the Configuration
Register Settings document.
Note To view the boot sequence, you must have a console connection to the Cisco router before it powers up.
Step 1 Make sure that your PC is powered up and connected as described in the “Checklist for Power Up”
section on page 1.
Step 2 Move the power switch to the ON position.
The following indications appear:
The SYS PWR LED on the front of the chassis blinks green.
The fans operate.
Depending on your installation, some LEDs on the rear of the chassis and on installed modules might also come on.
If you encounter problems when you power up the router, refer to the “Troubleshooting Cisco 2800
Series Routers online document.
Startup messages appear in your terminal emulation program window. When the startup messages end, the SYS PWR LED comes on solid green.
Caution Do not press any keys on the keyboard until the messages stop and the SYS PWR LED is solid green. Any
keys pressed during this time are interpreted as the first command typed when the messages stop, which might cause the router to power off and start over. It takes a few minutes for the messages to stop.
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You may see different startup messages:
If you see the following messages, the router has booted with a configuration file and is ready for
initial configuration using Cisco Router and Security Device Manager (SDM).
yourname con0 is now available
Press RETURN to get started.
If the messages above do not appear, SDM and the Cisco Router and Security Device Manager
(SDM) Quick Start Guide
were not shipped with your router. If SDM is installed on your router, we
recommend using SDM to perform the initial configuration. To learn how to configure your router using SDM, or how to obtain SDM and install it on your router, see the “Initial Configuration Using
Cisco Router and Security Device Manager” section on page 5.
If you see the following messages, the router has booted and is ready for initial configuration using
the setup command facility or the command-line interface (CLI).
--- System Configuration Dialog ---
At any point you may enter a question mark '?' for help. Use ctrl-c to abort configuration dialog at any prompt. Default settings are in square brackets '[]'.
Would you like to enter the initial configuration dialog? [yes/no]:
To learn how to use the setup command facility to configure the router, see the “Initial Configuration
Using the Setup Command Facility” section on page 5.
To learn how to use the CLI to configure the router, see the “Initial Configuration Using the Cisco
CLI—Manual Configuration” section on page 8.
Note If the rommon 1> prompt appears, your system has booted in ROM monitor mode. For information on the
ROM monitor, see the Using the ROM Monitor document.

Verifying the Front Panel LED Indications

The front-panel indicator LEDs described in Table 1 provide power, activity, and status information useful during powerup. The built-in LED indicators in the front and rear panels are described in Table 6
on page 9. For more detailed information about the LEDs, refer to the “LED Indicators” section of the
Overview of Cisco 2800 Series Routers” online document.
Table 1 Cisco 2800 Series LED Indicators
LED Label LED Color or State Meaning
SYS PWR
Solid green System is operating normally
Blinking green System is booting or is in ROM monitor mode
Amber System error
Off Power is off or power fault
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Configuring the Router

Table 1 Cisco 2800 Series LED Indicators (continued)
LED Label LED Color or State Meaning
AUX/ PWR
SYS ACT
CF Blinking green or solid green Flash memory is being accessed; do not eject the CompactFlash memory
Green IP phone power operating normally (if installed), or
Cisco Redundant Power System (RPS) operating normally (if installed)
Amber IP phone power fault (if installed), or
Cisco Redundant Power System (RPS) fault (if installed)
Off IP phone power and Cisco RPS are not installed
Blinking green or solid green Packet transfers are occurring or internal monitoring activities are
occurring
Off No packet transfers are occurring
card
Off Flash memory is not being accessed; okay to eject the CompactFlash
memory card

Verifying the Hardware Configuration

To display and verify the hardware features, enter the following commands:
show version—Displays the system hardware version; the installed software version; the names and
sources of configuration files; the boot images; and the amount of installed DRAM, NVRAM, and flash memory.
show diag—Lists and displays diagnostic information about the installed controllers, interface
processors, and port adapters; typical examples are network modules, interface cards (VICs, WICs, HWICs), and advanced integration modules (AIMs).
Configuring the Router
This section covers the following topics:
Initial Configuration Using Cisco Router and Security Device Manager, page 5
Initial Configuration Using the Setup Command Facility, page 5
Initial Configuration Using the Cisco CLI—Manual Configuration, page 8
Verifying the Initial Configuration, page 9
Completing the Configuration, page 9
You can configure your router by using one of the following tools:
Cisco Router and Security Device Manager—See the “Initial Configuration Using Cisco Router and
Security Device Manager” section on page 5.
Setup command facility—See the “Initial Configuration Using the Setup Command Facility” section
on page 5.
Command-line interface (CLI)—See the “Initial Configuration Using the Cisco CLI—Manual
Configuration” section on page 8.
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Configuring the Router
Note If you need help with the interface and port numbering, refer to the “Interface Numbering” section of
the “Overview of Cisco 2800 Series Routersonline document.

Initial Configuration Using Cisco Router and Security Device Manager

The following messages appear at the end of the startup sequence:
yourname con0 is now available
Press RETURN to get started.
For instructions on configuring your router by using SDM, refer to the Cisco Router and Security Device
Manager (SDM) Quick Start Guide that shipped with your router. If the messages above do not appear,
SDM and the with your router. If you want to use SDM, you can download the latest version of SDM and instructions for installing it on your router from the following location:
http://www.cisco.com/pcgi-bin/tablebuild.pl/sdm
To obtain the SDM quick start guide, SDM release notes, and other SDM documentation, go to www.cisco.com/go/sdm and click the Technical Documentation link.
Cisco Router and Security Device Manager (SDM) Quick Start Guide were not shipped
For help with interface and port numbering, refer to the “Interface Numbering” section of the “Overview
of Cisco 2800 Series Routersonline document.

Initial Configuration Using the Setup Command Facility

This section shows how to use the setup command facility to configure a hostname for the router, set passwords, and configure an interface for communication with the management network. If you see the following messages at the end of the startup sequence, the setup command facility has been invoked automatically:
--- System Configuration Dialog ---
At any point you may enter a question mark '?' for help. Use ctrl-c to abort configuration dialog at any prompt. Default settings are in square brackets '[]'.
Would you like to enter the initial configuration dialog? [yes/no]:
The setup command facility prompts you for basic information about your router and network, and it creates an initial configuration file. After the configuration file has been created, you can use the CLI or Cisco Router and Security Device Manager to perform additional configuration.
The prompts in the setup command facility vary, depending on your router model, the installed interface modules, and the software image. The following example and the user entries (in examples only.
For a description of the interface numbering, refer to the “Interface Numbering” section of the “Overview of Cisco 2800 Series Routers” online document.
bold) are shown as
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Note If you make a mistake while using the setup command facility, you can exit and run the setup facility
again. Press Ctrl-c, and type setup at the privileged EXEC mode prompt (Router#).
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5
Configuring the Router
Step 1 To proceed using the setup command facility, enter yes when the power-up messages have ended:
Step 2 When the following messages appear, press Return to enter basic management setup:
Step 3 Enter a hostname for the router (this example uses Router):
Step 4 Enter an enable secret password. This password is encrypted (more secure) and cannot be seen when
Would you like to enter the initial configuration dialog? [yes/no]: yes
At any point you may enter a question mark '?' for help. Use ctrl-c to abort configuration dialog at any prompt. Default settings are in square brackets '[]'.
Basic management setup configures only enough connectivity for management of the system, extended setup will ask you to configure each interface on the system
Would you like to enter basic management setup? [yes/no]: yes
Configuring global parameters:
Enter host name [Router]: Router
viewing the configuration:
The enable secret is a password used to protect access to privileged EXEC and configuration modes. This password, after entered, becomes encrypted in the configuration. Enter enable secret: xxxxxx
Step 5 Enter an enable password that is different from the enable secret password. This password is not
encrypted (less secure) and can be seen when viewing the configuration:
The enable password is used when you do not specify an enable secret password, with some older software versions, and some boot images. Enter enable password: xxxxxx
Step 6 Enter the virtual terminal password, which prevents unauthenticated access to the router through ports
other than the console port:
The virtual terminal password is used to protect access to the router over a network interface. Enter virtual terminal password: xxxxxx
Step 7 Respond to the following prompts as appropriate for your network:
Configure SNMP Network Management? [yes]: Community string [public]:
A summary of the available interfaces appears:
Note The interface numbering that appears is dependent on the type of Cisco modular router platform
and on the installed interface modules and cards.
Current interface summary
Controller Timeslots D-Channel Configurable modes Status T1 0/0/0 24 23 pri/channelized Administratively up
Interface IP-Address OK? Method Status Prol FastEthernet0/0 unassigned NO unset up up
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Configuring the Router
FastEthernet0/1 unassigned NO unset up dow
Step 8 Select one of the available interfaces for connecting the router to the management network:
Enter interface name used to connect to the management network from the above interface summary: fastethernet0/0
Step 9 Respond to the following prompts as appropriate for your network:
Configuring interface FastEthernet0/0: Use the 100 Base-TX (RJ-45) connector? [yes]: yes Operate in full-duplex mode? [no]: no Configure IP on this interface? [yes]: yes IP address for this interface: 172.1.2.3 Subnet mask for this interface [255.255.0.0] : 255.255.0.0 Class B network is 172.1.0.0, 16 subnet bits; mask is /16
The configuration is displayed:
The following configuration command script was created:
hostname Router enable secret 5 $1$D5P6$PYx41/lQIASK.HcSbfO5q1 enable password xxxxxx line vty 0 4 password xxxxxx snmp-server community public ! no ip routing
! interface FastEthernet0/0 no shutdown media-type 100BaseX half-duplex ip address 172.1.2.3 255.255.0.0 ! interface FastEthernet0/1 shutdown no ip address ! end
Step 10 Respond to the following prompts. Select [2] to save the initial configuration:
[0] Go to the IOS command prompt without saving this config. [1] Return back to the setup without saving this config. [2] Save this configuration to nvram and exit.
Enter your selection [2]: 2 Building configuration... Use the enabled mode 'configure' command to modify this configuration.
Press RETURN to get started!
The user prompt appears.
Router>
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Step 11 Verify the initial configuration. See the “Verifying the Initial Configuration” section on page 9 for
verification procedures.
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Configuring the Router

Initial Configuration Using the Cisco CLI—Manual Configuration

This section shows how to display a command-line interface (CLI) prompt for configuration using the CLI, and it directs you to documentation for the CLI configuration.You can use the CLI if you see the following messages at the end of the startup sequence:
--- System Configuration Dialog ---
At any point you may enter a question mark '?' for help. Use ctrl-c to abort configuration dialog at any prompt. Default settings are in square brackets '[]'.
Would you like to enter the initial configuration dialog? [yes/no]:
If these messages do not appear, SDM and a default configuration file were installed on the router at the factory. To use SDM to configure your router, see the “Initial Configuration Using Cisco Router and
Security Device Manager” section on page 5.
For help with interface and port numbering, refer to the “Interface Numbering” section of the “Overview
of Cisco 2800 Series Routersonline document.
Step 1 To proceed with manual configuration using the CLI, enter no when the power-up messages end:
Would you like to enter the initial configuration dialog? [yes/no]: no
Step 2 Press Return to terminate autoinstall and continue with manual configuration:
Would you like to terminate autoinstall? [yes] Return
Several messages are displayed, ending with a line similar to the following:
...
Copyright (c) 1986-2004 by cisco Systems, Inc. Compiled <date> <time> by <person>
Step 3 Press Return to bring up the Router> prompt.
...
flashfs[4]: Initialization complete. Router>
Step 4 Type enable to enter privileged EXEC mode:
Router> enable Router#
Step 5 For configuration procedures, refer to the online Cisco 2800 series software configuration documents.
Note To avoid losing work you have completed, be sure to save your configuration occasionally as you
proceed. Use the copy running-config startup-config command to save the configuration to NVRAM.
Step 6 When you have finished the initial configuration, verify the initial configuration. See the “Verifying the
Initial Configuration” section on page 9 for verification procedures.
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Verifying the Initial Configuration

Verify that the new interfaces are operating correctly by performing the following tests:
To verify that the interfaces are operating correctly and that the interfaces and line protocol are in
the correct state—up or down—enter the show interfaces command.
To display a summary status of the interfaces configured for IP, enter the show ip interface brief
command.
To verify that you configured the correct hostname and password, enter the show configuration
command.
When you have completed and verified the initial configuration, your Cisco router is ready to configure for specific functions. See the “Completing the Configuration” section on page 9 for information about locating documentation for advanced configuration procedures.

Completing the Configuration

When you have completed and verified the initial configuration, your Cisco router is ready to configure for specific functions. For advanced configuration procedures, use either SDM or the CLI.
For configuration procedures using SDM, refer to the Cisco Router and Security Device Manager (SDM)
Quick Start Guide that shipped with your router.
For configuration procedures using the CLI, refer to the online Cisco 2800 series software configuration documents. The software configuration documents include information about the following topics:
Configuring the Router
Basic software configuration
Feature documentation
Configuration examples
Troubleshooting and maintenance
Cisco 2800 series cards and modules
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All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0612R)
Copyright © 2004 Cisco Systems, Inc. All rights reserved.
Power Up and Initial Configuration Procedures for Cisco 2800 Series Routers
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Troubleshooting Cisco 2800 Series Routers

If you encounter problems with your Cisco 2800 series integrated services router, use this information to isolate problems in the router or to eliminate the router as the source of the problem.
This document includes the following sections:
Solving Problems, page 2
Reading System LEDs, page 4
Reading Port and Module LEDs, page 6
System Messages, page 7
Recovering a Lost Password, page 11
More Troubleshooting Help—Cisco Technical Assistance Center, page 11
Note To troubleshoot a network module, refer to the online Cisco Network Modules Hardware Installation
Guide; to troubleshoot interface cards, refer to the online Cisco Interface Cards Installation Guide.
If you cannot locate the source of the problem, contact a customer service representative for information on how to proceed. For technical support information, refer to the “Obtaining Technical Assistance” section of the “Cisco 2800 Series Hardware Documents: Introduction and Warnings” online document. Before you call, have the following information ready:
Chassis type and serial number
Maintenance agreement or warranty information
Type of software and version number
Date you received the new chassis
Brief description of the problem
Brief explanation of the steps you have taken to isolate the problem
Corporate Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Copyright © 2004 Cisco Systems, Inc. All rights reserved.

Solving Problems

Solving Problems
The key to solving problems is to isolate the problem to a specific subsystem by comparing what the router is doing to what it should be doing.
The LEDs on the front and rear panel of the router enable you to determine router performance and operation. LEDs are described in the following sections:
Reading System LEDs, page 4
Reading Port and Module LEDs, page 6
When solving problems, consider the following router subsystems:
Power and cooling systems—External power source, power cable, router power supply and circuit
breaker, and router blower and fan. Also consider inadequate ventilation or air circulation.
Modules—LEDs on the modules help identify a failure.
Cables—External cables that connect the router to the network.

Troubleshooting the Power and Cooling Systems

Normal Indications
Fault Indications
Both the system LED and the fans can help you troubleshoot a power problem. Check the following items to help isolate the problem:
With the power switch on, the normal indications are:
SYS PWR LED on green and continuous
Fans operating
AUX/PWR LED on green and continuous, if the IP phone power module or Cisco Redundant Power
Supply (RPS) is installed
Check the following symptoms to locate or eliminate faults in the power and cooling systems:
With the power switch on, is the SYS PWR LED on?
If the LED is green and continuous, the router is receiving power and is functional.
If the LED is amber, the router is receiving power but is not functional.
If the LED is off, check the power source and power cable.
With the power switch on and the SYS PWR LED on and green, do the fans operate?
If no, check the fans.
If yes, the power system is functioning.
With the power switch on and the PWR SYS LED off, do the fans operate?
If yes, the router is receiving power. The fans are connected directly to the DC outputs of the power supply.
If no, check the power source and power cable.
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