Cisco Systems 274, 474 User Manual

Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide

November 2008

Americas Headquarters

Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 527-0883

Text Part Number: OL-17739-01

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THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.

You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:

• Turn the television or radio antenna until the interference stops.

• Move the equipment to one side or the other of the television or radio.

• Move the equipment farther away from the television or radio.

• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)

Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

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NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

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All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0809R)

Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.

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CHAPTER

1 Introducing the Cisco Wide Area Virtualization Engine 1-1

Supported Products 1-1

Hardware Features 1-2

Front Panel Controls and LEDs 1-2 Location of Ports and Connectors 1-3

2 Preparing to Install the Wide Area Virtualization Engine 2-1

Safety Warnings 2-1

Safety Guidelines 2-4

General Precautions 2-4 System Reliability Considerations 2-6 Protecting Against Electrostatic Discharge 2-7

3 Installing the Wide Area Virtualization Engine 3-1

Installing the WAVE Appliance on a Tabletop 3-2

Installing the WAVE Appliance on a Wall 3-2

Installing the WAVE Appliance in an Equipment Rack 3-5

Rack-Mounting Considerations 3-5 Rack Requirements 3-6

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Connecting Cables 3-6

Connecting Power and Booting the System 3-6

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Checking the LEDs 3-7

Removing or Replacing a WAVE Appliance 3-7

CHAPTER

4 WAVE Inline Network Adapter 4-1

Inline Network Adapter Description 4-1

Ports and LED Indicators 4-3

Inline Network Adapter Cabling Requirements 4-4

Installation Scenarios and Cabling Examples for Fast Ethernet Connections 4-7

5 Troubleshooting the System Hardware 5-1

Identifying System Problems 5-2

Checking Connections and Switches 5-3

Troubleshooting the Ethernet Controller 5-4

Network Connection Problems 5-4 Ethernet Controller Troubleshooting Chart 5-5

Undetermined Problems 5-6

Problem-Solving Tips 5-7

Symptoms and Solutions 5-8

Power-On Self Test (POST) 5-12

POST Overview 5-12 POST Numeric Codes and Text Messages 5-13 Interpreting POST Diagnostic Front Panel LEDs and Beep Codes 5-16

APPENDIX

A Wide Area Virtualization Engine Hardware Specifications A-1

Appliance Specifications A-1

Inline Adapter Specifications A-4

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APPENDIX

NDEX

B Maintaining the Wide Area Virtualization Engine B-1

Maintaining Your Site Environment B-1

Temperature B-2 Humidity B-3 Altitude B-3 Dust and Particles B-4 Corrosion B-4 Electrostatic Discharge B-4 Electromagnetic and Radio Frequency Interference B-5 Magnetism B-5 Shock and Vibration B-6 Power Source Interruptions B-6

Using Power Protection Devices B-7

Surge Protectors B-7 Line Conditioners B-8 Uninterruptible Power Supplies B-8

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Preface

This preface describes the purpose of the Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide, who should read it, how it is organized,

and its document conventions.

This preface contains the following sections:

• Purpose, page ix

• Audience, page x

• Organization, page x

• Conventions, page xi

Purpose

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• Related Documentation, page xviii

• Obtaining Documentation, Obtaining Support, and Security Guidelines,

page xix

This installation guide explains how to prepare your site for installation, how to install a Wide Area Virtualization Engine (WAVE) appliance, and how to maintain and troubleshoot the system hardware. After completing the hardware installation procedures covered in this guide, you will then use the appropriate related publications to configure your system. (See the

on page xviii.)

Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide

“Related Documentation” section

Audience

Preface

To use this installation guide, you should be familiar with internetworking equipment and cabling, and have a basic knowledge of electronic circuitry and wiring practices.

To complete the installation, including the software configuration for your WAVE appliance and for the router that works with the WAVE appliance, you should be familiar with basic networking principles, router configuration, and web page protocols.

Warning

Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Organization

This guide includes the following chapters:

Chapter Title Description

Chapter 1 Introducing the Cisco Wide

Chapter 2 Preparing to Install the Wide

Chapter 3 Installing the Wide Area

Chapter 4 WAVE Inline Network

Statement 1030

Area Virtualization Engine

Virtualization Engine

Adapter

Describes the physical properties and provides a functional overview of the Cisco Wide Area Virtualization Engine 274 and 474.

Describes safety considerations and gives an overview of the installation and procedures that you should perform before the actual installation.

Describes how to install the hardware and connect the external network interface cables.

Describes the Cisco WAVE inline network adapter and how to use it.

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Preface

Conventions

Command descriptions use the following conventions:

Chapter Title Description

Chapter 5 Troubleshooting the System

Hardware

Appendix A Wide Area Virtualization

Engine Hardware Specifications

Appendix B Maintaining the Wide Area

Virtualization Engine

Convention Description

boldface font Commands and keywords are in boldface.

italic font Variables for which you supply values are in italics.

[ ] Elements in square brackets are optional.

{x | y | z} Alternative keywords are grouped in braces and separated

by vertical bars.

[x | y | z] Optional alternative keywords are grouped in brackets and

separated by vertical bars.

string A nonquoted set of characters. Do not use quotation marks

around the string, or the string will include the quotation

marks.

Describes troubleshooting procedures for the hardware installation.

Gives a summary of the hardware features and specifications.

Describes how to maintain the Wide Area Virtualization Engine.

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Screen examples use the following conventions:

Convention Description

screen font Terminal sessions and information the system displays are

screen font.

boldface screen

font

italic screen

font

^ The symbol ^ represents the key labeled Control—for

< > Nonprinting characters, such as passwords, are in angle

[ ] Default responses to system prompts are in square brackets.

!, # An exclamation point (!) or a pound sign (#) at the

Information you must enter is in boldface screen font.

Variables for which you supply values are in italic screen font.

example, the key combination ^D in a screen display means hold down the Control key while you press the D key.

brackets.

beginning of a line of code indicates a comment line.

xii

Notes, cautionary statements, and safety warnings use these conventions:

Note Means reader take note. Notes contain helpful suggestions or references to

materials not contained in this manual.

Caution Means reader be careful. You are capable of doing something that might result in

equipment damage or loss of data.

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Warning

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.

Statement 1071

SAVE THESE INSTRUCTIONS

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Preface

Introducing the Cisco Wide Area Virtualization Engine

This chapter provides a basic functional overview of the Cisco Wide Area Virtualization Engine (WAVE) 274 and 474 appliances and describes the hardware, major components, and front and back panel indicators and controls.

This chapter contains the following sections:

• Supported Products, page 1-1

• Hardware Features, page 1-2

Note Throughout this book, references to the WAVE appliance include the WAVE-274

and WAVE-474 appliances, unless specifically noted otherwise.

Supported Products

The WAVE-274 and WAVE-474 appliances support Cisco Wide Area Application Services (WAAS) software version 4.1.1 and later releases.

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1-1

Hardware Features

This section illustrates and describes the front and back panel controls, ports, and LED indicators on the WAVE-274 and WAVE-474. It contains the following topics:

• Front Panel Controls and LEDs, page 1-2

• Location of Ports and Connectors, page 1-3

Front Panel Controls and LEDs

Figure 1-1 shows the front panel controls and LEDs.

Figure 1-1 WAVE-274 and WAVE-474 Front Panel

Chapter 1 Introducing the Cisco Wide Area Virtualization Engine

Power button

LEDs

1-2

2 USB 2.0 ports (not supported)

CD/DVD optical drive

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Chapter 1 Introducing the Cisco Wide Area Virtualization Engine

The power control button powers up and powers down the system.

Note Any USB connector can be used to connect a keyboard, and the video connector

can be used to connect a monitor. The keyboard and monitor are used only during the BIOS boot process for troubleshooting purposes. After the BIOS boots, all input and output for the appliance is by way of the serial console port.

Table 1-1 describes the front panel LEDs and their functions.

Ta b l e 1-1 Front Panel LEDs

LED Color State Description

Power-on Green On

Off

Red Flashing There is a problem with the computer and it is

Hard disk drive activity Green Flashing Hard disk drive is in use.

DVD-ROM drive activity Green On CD/DVD drive is in use.

Appliance is powered on.

AC power is not present. Power supply or LED has failed.

displaying a diagnostic code. See the

“Troubleshooting the System Hardware” section on page 5-1.

Hardware Features

Location of Ports and Connectors

The WAVE-274 and WAVE-474 appliances support one Ethernet port and one console port. This section contains the following topics:

• Ethernet Port Connector, page 1-5

• Console Port Serial Connector, page 1-6

Figure 1-2 shows the back panel ports and connectors.

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1-3

Hardware Features

Chapter 1 Introducing the Cisco Wide Area Virtualization Engine

Warning

To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.

Statement 1021

Figure 1-2 shows the location of the back panel connectors, and Table 1-2

describes the connector functions.

Figure 1-2 Back Panel LEDs and Connectors

PS/2 mouse port (unused)

PS/2 keyboard port (unused)

Console port (RS232 serial COM1 port)

VGA port (unused)

Note Any USB connector can be used to connect a keyboard, and the video connector

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1-4

4 USB ports (unused)

Ethernet port (RJ-45 LAN jack)

Inline adapter (2 ports)

AC power connector

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Chapter 1 Introducing the Cisco Wide Area Virtualization Engine

Link LED

(green)

Activity LED

(green)

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Hardware Features

Ta b l e 1-2 Back Panel LEDs

LED Color State Description

Ethernet link Green On Active link connection on the 10BASE-T,

100BASE-TX, or 1000BASE-TX interface for the Ethernet port.

Ethernet activity Green On System is transmitting to or receiving signals

from the Ethernet LAN that is connected to the Ethernet port.

Ethernet Port Connector

Connect a Category 3, 4, or 5 unshielded twisted-pair cable to the Ethernet connector. 100BASE-TX and 1000BASE-T Fast Ethernet standards require Category 5 or higher cabling. The WAVE appliance has one Ethernet connector (see

Figure 1-3).

The Ethernet controller is integrated on the system board. It provides an interface for connecting to a 10-Mbps, 100-Mbps, or 1-Gbps network and provides full-duplex (FDX) capability, which enables simultaneous transmission and reception of data on the network. If the Ethernet port in the server supports auto negotiation, the controllers detect the data-transfer rate (10BASE-T, 100BASE-TX, or 1000BASE-T) and duplex mode (full duplex or half duplex) of the network and automatically operate at that rate and mode. You do not have to set any jumpers or configure the controller.

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Figure 1-3 Ethe rn et Port Connector

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Console Port Serial Connector

The WAVE-274 and WAVE-474 appliances have one console port (see

Figure 1-4). Use the console port serial connector to connect to a console for

accessing the WAAS command-line interface (CLI) or other serial device.

Figure 1-4 Console Port Serial Connector

Note The WAVE appliance has two serial ports on the rear panel. Be sure to connect

your console cable only to the port labeled COM1 or CONSOLE.

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CHA P T ER

Preparing to Install the Wide Area Virtualization Engine

This chapter contains important safety information that you should know before working with the WAVE appliance. Use the guidelines in this chapter to ensure your own personal safety and to help protect your appliance from potential damage.

This chapter contains the following sections:

• Safety Warnings, page 2-1

• Safety Guidelines, page 2-4

Note Read the Regulatory Compliance and Safety Information for the Cisco Content

Networking Product Series document and the Site Preparation and Safety Guide that came with your appliance before you begin the installation.

Safety Warnings

Before you install the WAVE appliance, observe the following safety warnings.

Warning

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Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

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2-1

+ 61 hidden pages

Cisco Systems 274, 474 User Manual

Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide

CONTENTS

Preface

Introducing the Cisco Wide Area Virtualization Engine

Supported Products

Hardware Features

Front Panel Controls and LEDs

Location of Ports and Connectors

Preparing to Install the Wide Area Virtualization Engine

Safety Warnings