Cisco Systems 2700 User Manual

Cisco 2700 Series Wireless Location Appliance Deployment Guide
This document provides configuration and deployment guidelines as well as troubleshooting tips and answers to frequently asked technical questions for those adding the Cisco 2700 Series Wireless Location Appliance (hereafter referred to as the location appliance) (Figure 1) to a Cisco wireless LAN network. The existing installation and configuration guides for this appliance are available at the following location:
http://www.cisco.com/en/US/products/ps6386/tsd_products_support_series_home.html
Note This document assumes an indoor installation of the location appliance, and any guidelines and
accuracies cited are consistent with that assumption.
Figure 1 Cisco 2700 Location Appliance
The location appliance tracks 802.11 devices directly from a wireless LAN infrastructure using advanced RF fingerprinting technology. Additionally, the appliance records information so that you can establish location trends and resolve problems regarding RF capacity.
By design, the location appliance is directly integrated into the wireless LAN infrastructure and is configured through its command-line interface and then managed through WCS. The location appliance tracks the physical location of wireless devices using wireless LAN controllers and Cisco Aironet
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lightweight access points. This appliance tracks any Wi-Fi device, including Wi-Fi clients, standards-based Wi-Fi active RFID tags, rogue access points, and clients. It was designed with the following requirements in mind:
Manageability—The same browser-based interface that is used for the Cisco WCS is also used for
the appliance. Moreover, the location appliance integrates directly into the wireless LAN architecture, providing one unified network to manage instead of multiple disparate wireless networks.
Scalability —The appliance was built to simultaneously track up to 1500 wireless devices. WCS can
manage multiple location appliances for greater scalability.
Security—The controller, WCS, and the location appliance were separated to deliver the most secure
architecture possible. The appliance records historical location information that can be used for audit trails and regulatory compliance.
Open and standards based—The appliance has a SOAP/XML API that can be integrated by partners
with other business applications and can track any standards.
Easy deployment of business applications—The appliance can be integrated with new business
applications such as asset tracking, inventory management, location-based security, or automated workflow management.

Location Tracking

The location appliance calculates the location of tracked devices using RF fingerprinting. This technique uses RF characteristics such as reflection, attenuation, and multi-path to impact signal strength readings of devices in specific environments.
To detect the RF signal at each location in an enterprise, the system must first understand how the RF interacts with an installation's environmental variables, such as building materials, walls, doors, and furniture. As such, an RF calibration is required (post wireless LAN installation) to determine the characteristics of that specific RF environment.
When an RF calibration is performed, the attenuation of walls and other building characteristics is taken into account. The extent of RF reflection and multi-path is also calculated for every coordinate, or grid, on a floor map in the management system for each access point. For a single point on the grid, many different access points detect devices; however, each access point detects these devices at different signal strengths.
At the conclusion of calibration, a database is populated inside of the management system. That database contains each coordinate and how each access point views that coordinate from the standpoint of signal strength.
When devices' locations are requested by the management system, each controller replies on behalf of its access points with the signal strengths at which they detect them. The management system then matches the information it gathers from the controllers against its database of location RF fingerprints. Devices' locations are then plotted visually on a floor map.

Performing a Calibration

You can generate the location of coordinates of tracked devices by using prediction. The location coordinates generated in this case are predicated from RF models that the engine already has in its knowledge base. However, if the location resolution is not within specifications, it can be further tuned using a technique known as calibration.
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Calibration is the process whereby sample signal strength measurements are physically taken in the actual environments in which you wish to perform location tracking as inputs to tune the location tracking rather than using the canned or simulated environment’s inputs. Calibration is performed on a per-floor basis with a wireless laptop using RSSI measurements.
The goal of the calibration process is to refine location accuracy to be within the specifications (10 m, 90%). The calibration is done by taking site specific measurements into account and narrowing the delta between the actual and the predicted location coordinates of a tracked device. The calibration process is complete when the actual and predicted location coordinates converge. On a per-floor basis, a wireless laptop takes RSSI measurements. The calibration wizard, embedded in the WCS version of the product, is launched from the laptop and guides the user through the calibration process.

Accuracy

Because location fidelity is statistical, the location coordinates can be either more or less accurate than 10 meters the other 10% of the time. The location coordinates that fall into this other 10% are known as outliers. Making adjustments to the deployments of access points to provide more optimal placement, in addition to performing a calibration, can sometimes yield more accurate results; however, the results are very dependent on environment and deployment.

Software Requirements

Access points and controllers must be installed with a version of WCS using embedded location.
Table 1 WCS Versions
Part Number Description
AIR-LOC-2700-L-K9 Cisco wireless location appliances
AIR-WCS-LL-1.0-K9 Cisco WCS with location v1.0 with up to 50
AIR-WCS-WL-1.0-K9 Cisco WCS with location v1.0 with up to 50 Cisco Aironet 1000
Expansion licenses are available if greater scale is necessary. Visit the following location for more WCS SKUs:
http://wwwincisco.com/dsw/wnbu/products/wlm/cwcs/

Hardware Requirements

Because the location appliance participates in a Lightweight Access Point Protocols (LWAPP) architecture, this guide assumes the user already has or is in process of putting an LWAPP- capable wireless LAN in place. Both an explanation of the various LWAPP components you can use to do location tracking as well as a hardware compatibility matrix is provided to ensure all required LWAPP-compatible infrastructure is in place to support location tracking.
Cisco Aironet 1000 series access points running Linux
series access points running Windows 2000/2003 server
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The following Cisco wireless LAN controllers are available.
Table 2 Controllers
Part Number Description
AIR-WL C2006-K9 Cisco 2000 series wireless LAN controller for up to six Cisco
Aironet 1000 series lightweight access points
AIR-WL C4402-12-K9 4400 series WLAN controller for up to 12 Cisco Aironet 1000
series access points
AIR-WL C4402-25-K9 4400 series WLAN controller for up to 25 Cisco Aironet 1000
series access points
AIR-WL C4402-50-K9 4400 series WLAN controller for up to 50 Cisco Aironet 1000
series access points
AIR-WL C4404-100-K9 4400 series WLAN controller for up to 100 Cisco Aironet 1000
series access points
The following Cisco Aironet access points are available.
Table 3 Access Points
Part Number Description
AIR-AP1010-X-K9 1000 series 802.11 a/b/g access point with integrated antennas,
x=regulatory domain
AIR-AP1020-X-K9 1000 series 802.11 a/b/g access point with integrated antenna
and RP-TNC, x=regulatory domain
AIR-AP1030-X-K9 1000 series 802.11 a/b/g remote edge access point with
integrated antenna and RP-TNC, x=regulatory domain
AIR-LAP1131AG-x-K9 802.11 a/g Non-modular LWAPP AP: Integrated Antennas
AIR-LAP1232AG-x-K9 AIR-AP1210 platform with AIR-MP21G and AIR-RM22A
radio modules
AIR-LAP1242AG-x-K9 802.11 a/g Non-modular LWAPP AP

The Difference Between WCS with Location and the Location Appliance

WCS without the use of the location appliance supports on-demand or query-based location. This version visually displays a single device's location at a time, placing each single device on the floor map associated with the floor it is on. Location determination using this version of WCS with location is captured in Figure 2 where the blue icon is the only visual presented of a Wi-Fi client device.
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Figure 2 Location Determination
Note To add the location appliance, the WCS version with location must be installed. You cannot add the
location appliance to the WCS base version.

Additional Functionality with Location Appliance

Figure 3 illustrates the scale and variety of classes of devices that can be tracked by the location
appliance. You can narrow the search parameters if you are interested only in a subset of devices. For example, a biomedical user may want to see only infusion pumps and EKG machines named with friendly identifiers rather than rogue devices or devices with cryptic MAC or IP addresses.
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System Architecture

Figure 3 Scale and Variety of Devices
System Architecture
The location appliance integrates with Cisco's centralized wireless LAN architecture. The appliance sits out of the data path of the wireless LAN, working with both the WCS and the controllers to track device locations (see Figure 4).
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Figure 4 System Architecture

Location-Based Services Overview

Access points can detect devices both on the channels where they service clients and on all other channels by periodically scanning, while still providing uninterrupted data access to their wireless clients. The gathered raw location data is then forwarded from each access point upstream to its controller. The location appliance polls controllers via SNMP for this raw location information.
To understand this gathered device information, the location appliance works with WCS to determine access point and device locations, based on input network diagrams that consist of floor maps. The visual front-end of the location appliance is provided through WCS where either a single device's location or an entire floor's devices may be depicted simultaneously. All device details and specific historical location information is accessed through WCS as well.
Location-Based Services Overview
Using Cisco's Centralized wireless LAN architecture and location-based services, administrators can determine the location of any 802.11-based device, as well as the specific type of each device. Clients, rogue access points, rogue clients, and asset tags can all be identified and located by the system.
Clients are all devices associated with controller-based, lightweight access points on your network.
Rogue access point is any access point that is determined not to be part of the wireless LAN that detected
it. This consists of all non-system access points within earshot of lightweight access points, including those on the wired network or those on another wired network (such as a neighbor's access point). Because all lightweight access points hash a portion of the beacon frame with a special key, even spoofed infrastructure access points are identified as rogue access points, rather than mistakenly indicated to be legitimate access points flagged in WCS as spoof access points.
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Deployment and Design Requirements

Rogue clients are simply all client devices that are associated to rogue access points.
Asset tags are any vendors' 802.11-based RF ID tags within range of infrastructure access points.
Deployment and Design Requirements
Consider the type of devices involved and how many devices will be tracked. Tracking of any of the four device types can be configured. Determine the total number of devices and plan to deploy one location appliance for every 1500 simultaneously tracked devices.
Depending on network requirements, placement of the location appliance in relation to WCS can be adjusted to fit specific site needs. Where a single WCS is used for wireless LAN management, one or more location appliances can be used to track 1500 or more devices. When multiple WCS are used to manage separate wireless LANs, a single location appliance can be used by all WCSs to track each device if the total number of tracked devices among them all does not exceed 1500.
Note If WCS and controllers are not physically co-located or have fast connections between them, deploy the
location appliance(s) as close as possible to WCS. Network diagrams (floor plan maps and the access point locations on those maps) are synchronized between both devices.

Designing the Wireless LAN for Location

The Cisco Aironet 1000 series access points are supported by the Wireless LAN Controllers (2000-, 4100, and 4400-series controllers as well as Cisco Catalyst 6500 Series Wireless Services Module (WiSM) which forward device information up to the location appliance. Antenna configuration on these access points is important. The internal antenna of the Cisco Aironet 1000 series access point allows for device location tracking, as do external antennas supported on both those access points. Select models of the 1100 and 1200 series Cisco Aironet access points are also supported: Cisco Aironet 1240AG, 1230AG, 1200 series containing 802.11g such as AIR-MP21G-x-K9, second generation 802.11a radios such as AIR-RM21A-x-K9 or AIR-RM22A-x-K9, and Aironet 1130AG.
Note WCS allows you to add non-Cisco antennas and their gain; however, no location or coverage maps are
generated for these non-Cisco antenna nor will they be TAC supported.
Below is the list of external Cisco antennas that conform to TAC supported configurations:
AIR-ANT-4941
AIR-ANT-1729
AIR-ANT-1728
AIR-20122410Y-R
AIR-ANT-2506
AIR-ANT-3213
AIR-ANT-3549
AIR-ANT-4941
AIR-ANT-5959
AIR-ANT-5135D-R
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AIR-ANT-5145V-R
AIR-ANT-5160V-R

Access Point Placement

To determine the optimum location of all devices in the wireless LAN coverage areas, you need to consider the access point density and location.
Ensure that no fewer than 3 access points, and preferably 4 or 5, provide coverage to every area where device location is required. The more access points that detect a device, the better. This high level guideline translates into the following best practices, ordered by priority:
1. Most importantly, access points should surround the desired location.
2. Roughly one access point should be placed every 50-70 linear feet (~17-20 meters). This translates
into one access point every 2,500 to 5000 square feet (~230-450 square meters).
Following these guidelines makes it more likely that access points will detect tracked devices. Rarely do two physical environments have the same RF characteristics. Users may need to adjust those parameters to their specific environment and requirements.
Deployment and Design Requirements
Note Devices must be detected at signals greater than -75 dBm for the controllers to forward information to
the location appliance. As such, no fewer than three access points should be able to detect any device at signals below -75 dBm.
Meaningful placement of the access points is important for location information to the system. Following a few basic rules contributes to location accuracy.
1. Focus on placing access points along the periphery of coverage areas to help locate devices close to
the exterior of rooms and buildings (see Figure 5). Access points placed in the center of these coverage areas provide good data on devices that would otherwise appear equidistant from all other access points.
Figure 5 Access Points Clustered Together Can Result in Poor Locationing
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2. By increasing overall access point density and moving access points towards the perimeter of the
coverage area, location accuracy is greatly improved (see Figure 6).
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