Cisco 1800 Series Integrated Services
Routers (Modular) Hardware Installation
Guide
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-5876-03
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following inform ation is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required
to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not
installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to
comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable
protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital
devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television
communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its
peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the equipment to one side or the other of the television or radio.
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits
controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH
ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR
LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF
DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at
www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership
relationship between Cisco and any other company. (1005R)
Cisco 1800 Series Integrated Services Routers (Fixed) Hardware Installation Guide
Obtaining Documentation and Submitting a Service Request1-15
2Overview of Cisco 1800 Series Routers (Modular)2-1
Hardware Features2-2
Product Serial Number Location2-3
Cisco Product Identification Tool2-3
Interfaces2-3
Interfaces on the Cisco 1841 Router2-4
Interfaces on the Cisco 1861 Integrated Services Router2-4
Removable and Interchangeable Modules2-5
Memory2-5
LED Indicators2-6
Chassis Ventilation2-7
Real-Time Clock2-7
Chassis Security2-8
Chassis Views2-8
Interface Numbering2-9
Interface Numbering on the 1861 Integrated Services Router2-10
Specifications2-11
Regulatory Compliance2-11
CHAPTER
3Preinstallation Requirements and Planning for Cisco 1800 Series Routers (Modular)3-1
Safety Recommendations3-1
Safety with Electricity3-2
Preventing Electrostatic Discharge Damage3-3
General Site Requirements3-3
Power Supply Considerations3-3
Site Environment3-4
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Site Configuration3-4
Installation Checklist3-4
Site Log3-5
Inspecting the Router3-6
Items in the Box for the Cisco 1841 Router3-6
Items in the Box for the Cisco 1861 Integrated Services Router3-6
Items not Included in the Box for the Cisco 1861 Integrated Services Router3-7
Required Tools and Equipment for Installation and Maintenance3-7
CHAPTER
CHAPTER
4Chassis Installation Procedures for Cisco 1800 Series Routers (Modular)4-1
Setting Up the Chassis4-3
Setting the Chassis on a Desktop4-3
Rack-Mounting a Cisco 1800 Series Modular-Configuration Router4-3
Attaching Rack-Mount Brackets4-4
Installing the Router in a Rack4-5
Chassis Grounding4-6
Wall-Mounting the Chassis4-6
Wall-Mounting the Cisco 1841 Router4-6
Wall-Mounting the Cisco 1861 Integrated Services Router4-8
Rack-Mounting the Cisco 1861 Integrated Services Router4-9
Installing the Chassis Ground Connection4-11
Installing the Chassis Ground Connection on the Cisco 1841 Router4-11
Installing the Chassis Ground Connection on the Cisco 1861 Integrated Services Router4-12
5Cable Information and Specifications for Cisco 1800 Series Routers (Modular)5-1
Console and Auxiliary Port Considerations5-1
Console Port Connections5-1
Auxiliary Port Connections5-2
Preparing to Connect to a Network5-2
Ethernet Connections5-2
Serial Connections5-3
Configuring Serial Connections5-3
Serial DTE or DCE Devices5-3
Signaling Standards Supported5-3
Distance Limitations5-4
Asynchronous/Synchronous Serial Module Baud Rates5-4
ISDN BRI Connections5-5
CSU/DSU Connections5-5
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CHAPTER
6Cable Connection Procedures for Cisco 1800 Series Routers (Modular)6-1
Power Connections6-1
Connecting WAN and LAN Cables6-2
Ports and Cabling6-2
Connection Procedures and Precautions6-3
Connecting to a Console Terminal or Modem6-3
Connecting to the Console Port6-4
Connecting to the Auxiliary Port6-4
Connecting Power to the Cisco 1861 Integrated Services Router6-5
7Power-Up Procedures for Cisco 1800 Series Routers (Modular)7-1
Powering Up Cisco 1800 Series Routers7-1
Checklist for Power Up7-2
LED Indicators7-2
Power-Up Procedure7-2
Verifying the LED Indicators on the 1841 Router7-4
Verifying the LED Indicators on the 1861 Integrated Services Router7-4
Verifying the Hardware Configuration7-5
CHAPTER
Initial Configuration of the Router7-5
Initial Configuration7-5
Cisco Router and Security Device Manager7-6
Verifying the Initial Configuration7-6
Completing the Configuration7-6
Powering up the Cisco 1861 Integrated Services Router7-7
Software Components of the Cisco 1861 Integrated Services Router7-7
8Troubleshooting Cisco 1800 Series Routers (Modular)8-1
Problem Solving8-1
Troubleshooting the Power and Cooling Systems8-2
Normal Indications8-2
Fault Indications8-2
Environmental Reporting Features8-3
Troubleshooting Cables, Connections, and Interface Cards8-3
Reading LEDs8-4
System Messages8-5
Recovering a Lost Password8-6
More Troubleshooting Help8-6
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CHAPTER
CHAPTER
CHAPTER
9Installing Interface Cards in Cisco 1800 Series Routers (Modular)9-1
Cisco Interface Cards Installation Guide9-1
Related Product Documentation9-1
Installing WICs, VWICs, and HWICs9-1
10Installing and Replacing CompactFlash Memory Cards on Cisco 1800 Series Routers
Removing a CompactFlash Memory Card10-2
Installing a CompactFlash Memory Card10-2
Using the Compact Flash Guard10-2
11Installing and Upgrading Internal Modules in Cisco 1800 Series Routers (Modular)11-1
Safety Warnings11-1
Modules Internal to the Cisco 1841 Router11-2
Opening the Chassis11-2
Locating Modules11-4
Installing a SODIMM11-5
Installing an AIM11-6
Accessory Kit to Use11-7
Installation Procedure11-7
Applying the AIM Label11-11
Closing the Chassis11-11
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Introduction to Cisco 1800 Series Routers
(Modular) Hardware Documentation
This introduction discusses the objectives, audience, organization, and conventions of the hardware
documents for the Cisco 1800 series integrated services routers (modular), and describes related
documents that have additional information. It contains the following sections:
NoteWith the exception of when the Cisco 1861 ISR is specifically mentioned, all information in this
•Obtaining Documentation and Submitting a Service Request, page 1-15
This documentation explains how to install, maintain, and troubleshoot your router hardware.
Although this documentation provides minimum software configuration information, it is not
comprehensive. For detailed software configuration information, see Cisco 1800 series software
configuration documentation and the Cisco IOS configuration guide and command reference
publications. These publications are available online. See the
a Service Request” section on page 1-15 for more information.
This documentation describes the Cisco 1800 series (modular), currently consisting of the Cisco 1841
router and the Cisco
document describes the Cisco 1841 router.
To access the warranty, service, and support information, see the “Cisco One-Year Limited Hardware
Warranty Terms” section on page 1-14.
1861 integrated services router (ISR).
“Obtaining Documentation and Submitting
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Audience
Audience
This documentation is designed for the person installing, configuring, and maintaining the router, who
should be familiar with electronic circuitry and wiring practices and has experience as an electronic or
electromechanical technician. The documentation identifies those procedures that should be performed
only by trained and qualified personnel.
Organization
Table 1-1 lists the topics covered by these hardware documents.
Ta b l e 1-1Document Organization
TitleDescription
Overview of Cisco 1800 Series Routers
(Modular)
Preinstallation Requirements and
Planning for Cisco 1800 Series Routers
(Modular)
Cable Information and Specifications for
Cisco 1800 Series Routers (Modular)
Chassis Installation Procedures for Cisco
1800 Series Routers (Modular)
Cable Connection Procedures for Cisco
1800 Series Routers (Modular)
Power-Up Procedures for Cisco 1800
Series Routers (Modular)
Troubleshooting Cisco 1800 Series
Routers (Modular)
Installing Interface Cards in Cisco 1800
Series Routers (Modular)
Installing and Upgrading Internal
Modules in Cisco 1800 Series Routers
(Modular)
Installing and Replacing CompactFlash
Memory Cards on Cisco 1800 Series
Routers (Modular)
Chapter 1 Introduction to Cisco 1800 Series Routers (Modular) Hardware Documentation
Describes the features and specifications of
the Cisco
ISR.
Describes safety recommendations, site
requirements, required tools and equipment,
and includes an installation checklist.
Provides information about cables needed to
install your Cisco
Cisco
Describes how to install your Cisco 1841
router on a desktop and how to mount your
Cisco
Describes how to connect your Cisco 1841
router and your Cisco
source and to networks and external devices.
Describes how to power up your Cisco 1841
router and your Cisco
an initial configuration to provide network
access.
Describes how to isolate problems, read
LEDs, and interpret messages.
Describes the procedures for installing the
various types of interface cards in external
chassis slots.
Describes how to install or upgrade modules
that are located within the router, such as
memory modules and AIMs.
Describes hardware installation procedures
for the external CompactFlash memory card.
1841 router and the Cisco 1861
1841 router and
1861 ISR.
1861 ISR on a wall or in a rack.
1861 ISR to a power
1861 ISR and perform
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Conventions
This documentation uses the conventions listed in Table 1-2 to convey instructions and information.
Ta b l e 1-2Document Conventions
ConventionDescription
boldface fontCommands and keywords.
italic fontVariables for which you supply values.
[ ]Optional keywords or arguments appear in square brackets.
{x | y | z}A choice of required keywords appears in braces separated by vertical bars. You
must select one.
screen fontExamples of information displayed on the screen.
boldface screen
font
< >Nonprinting characters, for example passwords, appear in angle brackets in
[ ]Default responses to system prompts appear in square brackets.
Examples of information you must enter.
contexts where italics are not available.
Conventions
NoteMeans reader take note. Notes contain helpful suggestions or references to material not covered in the
manual.
TimesaverMeans the described action saves time. You can save time by performing the action described in the
paragraph.
TipMeans the following information will help you solve a problem. The tips information might not be
troubleshooting or even an action, but could be useful information, similar to a Timesaver.
CautionMeans reader be careful. In this situation, you might do something that could result in equipment
damage or loss of data.
Safety Warnings
Safety warnings appear throughout this publication in procedures that, if performed incorrectly, may
harm you. A warning symbol precedes each warning statement. To see translations of the warnings that
appear in this publication, see
Regulatory Compliance and Safety Information for Cisco 1840 Routers.
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Safety Warnings
NoteThe title Regulatory Compliance and Safety Information for Cisco 1840 Routers refers to a specific
Chapter 1 Introduction to Cisco 1800 Series Routers (Modular) Hardware Documentation
chassis model: the Cisco
chassis model Cisco
router is applicable to the Cisco 1861 ISR.
1840. The Cisco 1841 router received compliance certification under the
1840. The same regulatory compliance and safety information for the Cisco 1841
Warning
Waarschuwing
Varoitus
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this
device.
Statement 1071
SAVE THESE INSTRUCTIONS
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan
veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij
elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard
praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de
waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt
raadplegen.
BEWAAR DEZE INSTRUCTIES
TÄRKEITÄ TURVALLISUUSOHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin
käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu
onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen
mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien
lausuntonumeroiden avulla.
SÄILYTÄ NÄMÄ OHJEET
Attention
IMPORTANTES INFORMATIONS DE SÉCURITÉ
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant
entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez
conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures
couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des
avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil,
référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.
CONSERVEZ CES INFORMATIONS
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Safety Warnings
Warnung
Avvertenza
Advarsel
WICHTIGE SICHERHEITSHINWEISE
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen
kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und
den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder
Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten
Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
BEWAHREN SIE DIESE HINWEISE GUT AUF.
IMPORTANTI ISTRUZIONI SULLA SICUREZZA
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle
persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli
relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti.
Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le
traduzioni delle avvertenze riportate in questo documento.
CONSERVARE QUESTE ISTRUZIONI
VIKTIGE SIKKERHETSINSTRUKSJONER
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du
begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med
elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten
av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne
enheten.
Aviso
¡Advertencia!
TA VARE PÅ DISSE INSTRUKSJONENE
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de
lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos
perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de
prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para
localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.
GUARDE ESTAS INSTRUÇÕES
INSTRUCCIONES IMPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular
cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los
procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el
número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña
a este dispositivo.
GUARDE ESTAS INSTRUCCIONES
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Safety Warnings
Chapter 1 Introduction to Cisco 1800 Series Routers (Modular) Hardware Documentation
Varning!
VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada.
Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och
känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av
varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna
anordning.
SPARA DESSA ANVISNINGAR
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Safety Warnings
Aviso
Advarsel
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões
corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os
circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o
número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de
segurança traduzidos que acompanham o dispositivo.
GUARDE ESTAS INSTRUÇÕES
VIGTIGE SIKKERHEDSANVISNINGER
Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for
legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de
involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til
undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de
oversatte advarsler, der fulgte med denne enhed.
GEM DISSE ANVISNINGER
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Related Documentation
Related Documentation
The Cisco IOS software that runs your Cisco 1800 series router includes extensive features and
functionality. For information that is beyond the scope of this document, or for additional information,
see
Table 1-3.
TimesaverMake sure that you have access to the documents listed in Table 1-3. Some of these documents are
available in print, and all are available on Cisco.com. To order printed documents, see the “Obtaining
Documentation and Submitting a Service Request” section on page 1-15.
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Cisco One-Year Limited Hardware Warranty Terms
Ta b l e 1-3Related and Referenced Documents
Cisco ProductDocument Title
Cisco 1800 series routersCisco 1800 Series Integrated Services Routers (Modular) Quick Start
Cisco IOS softwareCisco IOS software documentation, all releases.
Chapter 1 Introduction to Cisco 1800 Series Routers (Modular) Hardware Documentation
Guide
Cisco 1800 Series Software Configuration
Cisco Network Modules and Interface Cards Regulatory Compliance and
Safety Information
Regulatory Compliance and Safety Information for Cisco 1840 Routers
Cisco Modular Access Router Cable Specifications
Overview of Cisco Interface Cards for Cisco Access Routers
Quick Start Guide for the Cisco 1861 Integrated Services Router
See the documentation for the Cisco IOS software release installed on
your router.
Cisco One-Year Limited Hardware Warranty Terms
There are special terms applicable to your hardware warranty and various services that you can use
during the warranty period. Your formal Warranty Statement, including the warranties and license
agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and
download the Cisco Information Packet and your warranty and license agreements from Cisco.com.
The Warranties and License Agreements page appears.
2. To read t h e Cisco Information Packet, follow these steps:
a. Click the Cisco Limited Warranty, Disclaimer of Warranty, End User License Agreement,
and US FCC Notice link.
The Cisco Limited Warranty and Software License page from the Information Packet appears.
b. Read the document online, or click the PDF icon to download and print the document in Adobe
Portable Document Format (PDF).
NoteYou must have Adobe Acrobat Reader to view and print PDF files. You can download
the reader from Adobe’s website: http://www.adobe.com
You can also contact the Cisco service and support website for assistance:
http://www.cisco.com/public/Support_root.shtml.
Duration of Hardware Warranty
One (1) Year
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Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten
(10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery
times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from
Cisco, contact your Cisco Sales and Service Representative.
Complete the following information, and keep it for reference.
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number
Searching for Cisco Documents
Searching for Cisco Documents
To search an HTML document using a web browser, press Ctrl-F (Windows) or Cmd-F (Apple). In most
browsers, the option to search whole words only, invoke case sensitivity, or search forward and backward
is also available.
To search a PDF document in Adobe Reader, use the basic Find toolbar (Ctrl-F) or the Full Reader
Search window (Shift-Ctrl-F). Use the Find toolbar to find words or phrases within a specific document.
Use the Full Reader Search window to search multiple PDF files simultaneously and to change case
sensitivity and other options. Adobe Reader online help has more information about how to search PDF
documents.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s
revised Cisco
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS
technical documentation, at:
New in Cisco Product Documentation, which also lists all new and
Ve rs i on 2.0.
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Overview of Cisco 1800 Series Routers (Modular)
Cisco 1800 series integrated services routers (ISR) (modular) are modular routers with LAN and WAN
connections that can be configured by means of interchangeable interface cards and advanced integration
modules (AIMs). The modular design of the routers provides flexibility, allowing you to configure or
reconfigure your router according to your needs.
The Cisco 1841 router is a data-only device for desktop use.
Figure 2-1 shows the Cisco 1841 router.
Figure 2-1The Cisco 1841 Router
S
Y
S
S
Y
P
S
W
R
A
C
T
Cisco 1800
Series
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The Cisco 1861 ISR, which is part of the Cisco 1800 series ISR family, is a unified communications
solution for small- to medium-sized businesses and enterprise small branch offices that provides voice,
data, voice-mail, automated attendant, video, and security capabilities while integrating with existing
desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs
and with built-in security. It has the following core components:
•Integrated Cisco Unified Communications Manager Express or Survivable Remote Site Telephony
for call processing for up to 12 users
•Optional Cisco Unity Express for voice messaging and automated attendant
•Integrated LAN switching with Power over Ethernet (POE) expandable via Cisco Catalyst Switches
•Optional support for a range of WAN interface cards
Figure 2-2 and Figure 2-3 show the Cisco 1861 ISR.
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Hardware Features
Chapter 2 Overview of Cisco 1800 Series Routers (Modular)
Figure 2-2The Cisco 1861 Integrated Services Router with FXO Ports
S
Y
S
P
O
E
V
M
1
2
1WAN slot3Expansion switch port
2FXO ports
Figure 2-3The Cisco 1861 Integrated Services Router with BRI Ports
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is
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4
1BRI ports3FXS ports
2Power over Ethernet (PoE) ports4Fast Ethernet (FE) port
This chapter describes the features and specifications of the router and includes the following sections:
•Hardware Features, page 2-2
•Chassis Views, page 2-8
•Interface Numbering, page 2-9
•Interface Numbering on the 1861 Integrated Services Router, page 2-10
•Specifications, page 2-11
•Regulatory Compliance, page 2-11
Hardware Features
This section describes the basic features of Cisco 1800 series routers. It contains the following:
•Product Serial Number Location, page 2-3
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Chapter 2 Overview of Cisco 1800 Series Routers (Modular)
•Interfaces, page 2-3
•Removable and Interchangeable Modules, page 2-5
•Memory, page 2-5
•LED Indicators, page 2-6
•Chassis Ventilation, page 2-7
•Real-Time Clock, page 2-7
•Chassis Security, page 2-8
Product Serial Number Location
The serial number label for the Cisco 1841 router and the Cisco 1861 ISR is located on the rear of the
chassis, underneath interface card slot 0. (See
Figure 2-4Serial Number Location
Hardware Features
Figure 2-4.)
Cisco Product Identification Tool
The Cisco Product Identification (CPI) tool provides detailed illustrations and descriptions showing
where to locate serial number labels on Cisco products. It includes the following features:
•Search option allows browsing for models using a tree-structured product hierarchy.
•Search field on the final results page makes it easier to look up multiple products.
•End-of-sale products are clearly identified in results lists.
The tool streamlines the process of locating serial number labels and identifying products. Serial number
information expedites the entitlement process and is important for access to support services.
The Cisco Product Identification tool can be accessed at the following URL:
http://tools.cisco.com/Support/CPI/index.do
S
N
:
A
A
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N
N
N
N
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SN: AAANNNNXXXX
CISCO 1841
1
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Interfaces
This section summarizes the interfaces available on the Cisco 1800 series routers.
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Hardware Features
Interfaces on the Cisco 1841 Router
The following interfaces exist on the Cisco 1841 router:
•Two Fast Ethernet ports (RJ-45 connectors)
•High-speed console and auxiliary ports, up to 115.2 kbps each (RJ-45 connectors)
•One USB port (version 1.1), intended for future use
Interfaces on the Cisco 1861 Integrated Services Router
The Cisco 1861 Integrated Services Router comes with various possible configurations, based on built-in
ports and other hardware features of the Cisco 1861 Integrated Services Router and organized by model.
Table 2-1 lists the labels and descriptions for the WAN, LAN, voice interface card (VIC), and other
interfaces, along with the values for these interfaces in the preconfigured router software configuration.
NoteIn Table 2-1, all slots/ports are numbered right to left, unless otherwise noted.
Chapter 2 Overview of Cisco 1800 Series Routers (Modular)
Ta b l e 2-1Cisco 1861 Integrated Services Router: Interfaces
DescriptionLabelValue in Software Configuration
Console/Aux portCONSOLE—
Fast Ethernet 10/100 expansion
EXPANSIONFastEthernet0/1/8
port
Fast Ethernet 10/100 WAN port WA NFastEthernet0/0
Fast Ethernet 10/100 Power over
Ethernet (PoE) ports
FXS (Foreign Exchange Station)
ports
FXO (Foreign Exchange Office)
ports
Power over Ethernet, and
ACT
0 LNK to ACT 7 LNK
FXS, and
0-3
FXO, and
0-3
FastEthernet0/1/0 to 0/1/7
port 0/0/0 to 0/0/3
port 0/1/0 to 0/1/3
ISDN BRI portsB0 - B1Top-to-bottom, port 0/1/0 to
0/1/1
VLAN number for data network—Vlan1
VLAN number for voice network —Vlan100
Music-on-Hold (MoH) portvoice-port 0/4/0
Compact Flash slotCOMPACT FLASHflash
(Factory Option) VIC: BRI*VIC2-2BRI-NT/TE
port 0/2/0 to 0/2/1
and 0-1
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Chapter 2 Overview of Cisco 1800 Series Routers (Modular)
* Only one optional VIC can be factory installed in a Cisco 1861 Integrated Services Router.
Removable and Interchangeable Modules
Various optional modules can be installed in the router to provide specific capabilities. These modules
can be installed either by inserting them into slots on the chassis, or by opening the chassis and plugging
them into connectors inside the chassis.
•Flash memory and interface cards fit into slots on the chassis and can be installed or removed
without opening the chassis.
There are three types of interface cards for the 1800 series modular routers:
–
WAN interface cards (WICs)
–
Voice WAN interface cards (VWICs—in data mode only on the Cisco 1841)
–
High-speed WAN interface cards (HWICs)
•The following components plug into connectors inside the chassis and can be installed or removed
An internal three-speed fan provides chassis cooling. An onboard temperature sensor controls the fan
speed. The fan is always on when power is applied to the router. Under most conditions, the fan operates
at the slowest speed to conserve power and reduce fan noise. It operates at the higher speeds when
necessary under conditions of higher ambient temperature.
SYS
POE
VM
WLAN
4
3
2
1
1
230870
Real-Time Clock
An internal real-time clock with battery backup provides the system software with time of day on system
power up. This allows the system to verify the validity of a certification authority (CA) certificate. The
backup battery is a socketed lithium battery. This battery lasts the life of the router under the operating
environmental conditions specified for the router, and is not field replaceable.
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Chassis Views
Chapter 2 Overview of Cisco 1800 Series Routers (Modular)
NoteIf the lithium battery in a Cisco 1841 router should fail, the router must be returned to Cisco for repair.
Do not replace the battery yourself. Although the battery is not intended to be field replaceable, the
safety agencies require the following warning be included in this document.
Warning
There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with
the same or equivalent type recommended by the manufacturer. Dispose of used batteries according
to the manufacturer’s instructions.
Chassis Security
The chassis of the Cisco 1841 router is constructed with a KensingtonTM security slot on the back panel.
It can be secured to a desktop or other surface by using Kensington
Chassis Views
This section contains views of the front and rear panels of Cisco 1841 router, showing the locations of
the power and signal interfaces, the interface card slots, and the status indicators.
Figure 2-6 shows the front panel of a Cisco 1841 router. Figure 2-7 shows the back panel.
Figure 2-6Front Panel of the Cisco 1841 Router
Statement 1015
TM
lockdown equipment.
Cisco 1800
SYS
SYS
ACT
PWR
Series
122329
2-8
12
1System Power (SYS PWR) LED2System Activity (SYS ACT) LED
Figure 2-7Back Panel of the Cisco 1841 Router
4
11
FDX
100
LINK
FDX
100
LINK
5
FE 0/1 CONSOLE
FE 0/0 AUX
125
6
DO NOT REMOVE DURING NETWORK OPERATION
8
8
CF AIM
9
10
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13
1
100-240 VAC-
1A
50/60 Hz
122330
37
SLOT 0SLOT 1
2
CISCO 1841
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1Input power connection8CompactFlash memory card slot
2On/Off switch9CompactFlash (CF) LED
3Slot 0 (WIC, VWIC—data only, or HWIC) 10 AIM LED
4Console port11 USB port
5Fast Ethernet ports and LEDs12 Aux port
6KensingtonTM security slot13 Chassis ground connection
7Slot 1 (WIC, VWIC—data only, or HWIC)
Interface Numbering
Each individual interface (port) on a Cisco 1841 router is identified by a number. A Cisco 1841 router
contains the following wide-area network (WAN) and local-area network (LAN) interface types:
•Two onboard Fast Ethernet LAN interfaces
•Two slots in which you can install WICs, VWICs (data only), and HWICs.
Interface Numbering
The numbering format for the slots is interface-type 0/slot-number/interface-number. Tabl e 2-6
summarizes the interface numbering.
Ta b l e 2-6Interface Numbering
Slot NumberSlot TypeSlot Numbering RangeExample
1
Onboard PortsFast Ethernet0/0 and 0/1interface fastethernet 0/0
Slot 0HWIC/WIC/VWIC
2
0/0/0 to 0/0/3interface serial 0/0/0
line async 0/0/0
Slot 1HWIC/WIC/VWIC
2
0/1/0 to 0/1/3interface serial 0/1/0
line async 0/1/0
1. The interfaces listed are examples only; other possible interface types are not listed.
2. VWICs are data-only in a Cisco 1841 router.
NoteOn the Cisco 1841 router, the numbering format for configuring an async interface is 0/slot/port. To
configure the line associated with an async interface, simply use the interface number to specify the
async line. For example, line 0/0/0 specifies the line associated with interface serial 0/0/0 on a WIC-2A/S
in slot 0. Similarly, line 0/1/1 specifies the line associated with interface async 0/1/1 on a WIC-2AM in
slot 1.
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Interface Numbering on the 1861 Integrated Services Router
Interface Numbering on the 1861 Integrated Services Router
Each interface (port) on a Cisco 1861 ISR is identified by a number. The Cisco 1861 router contains the
following WANLAN interface types:
•One onboard Fast Ethernet LAN interface (FastEthernet0/0)
•One onboard Ethernet switch
•One fixed VIC slot with 4 FXS ports
•One fixed VIC slot with 4 FXO or 2 BRI ports
•One modular HWIC/WIC/VWIC slot
The numbering format for the slots is interface-type 0/slot-number/port-number. Tabl e 2-7 summarizes
the interface numbering.
Onboad Slot 1Fast Ethernet Switch0/1/0 to 0/1/7interface fastethernet 0/1/0
Fixed HWIC slot 0FXS0/0/0 to 0/0/3voice-port 0/0/0/
Fixed HWIC slot 1FXO0/1/0 to 0/1/3voice-port 0/1/0
BRI0/1/0 to 0/1/1
Modular HWIC SlotHWIC/WIC/VWIC0/3/0 to 0/3/x, where x
interface serial 0/0/0
depends on the
card-type.
1. The interfaces listed are examples only; other possible interface types are not listed.
NoteOn the Cisco 1861 ISR, the numbering format for configuring an asynchronous, or async, interface is
0/slot/port. To configure the line associated with an async interface, simply use the interface number to
specify the async line. For example, line 0/0/0 specifies the line associated with interface serial 0/0/0 on
a WIC-2A/S in slot 0. Similarly, line 0/1/1 specifies the line associated with interface async 0/1/1 on a
WIC-2AM in slot 1.
NoteIf you have specified the use of a private line automatic ringdown (PLAR) off-premises extension (OPX)
connection mode for an FXO voice port (with loop resistance less than 8000 Ohm), you must ensure
that the soft-offhook option is enabled on the port.
This option allows a stepped offhook resistance during seizure, which avoids overloading the circuit
during offhook in the event that ringing voltage is present on the circuit at the same time as the trunk
seizure. The stepped offhook resistance is initially set to 800 Ohms, then adjusts to 50 Ohms when
ringing voltage is not present.
To enable the soft-offhook command on the port, and to access the connection command with plar opx
syntax, see Cisco Command Lookup Tool.
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Specifications
Table 2-8 lists the specifications for Cisco 1800 series routers.
Ta b l e 2-81841 Router Specifications
DescriptionSpecification
Dimensions without rubber feet
(H x W x D)
Weight (no modules installed)6.1 lb. (2.77 kg)
Input voltage, AC power supply
Frequency
Power consumption20 W maximum for an unloaded unit.
Console and auxiliary portsRJ-45 connectors
Operating humidity5 to 95%, noncondensing
Operating temperature32 to 104°F (0 to 40°C)
Nonoperating temperature shock –13 to 158°F (–25 to 70°C) at 9° F (5° C)/minute minimum
Noise levelNormal operating temperature (< 78° F or 26° C): 34 dBa
Regulatory complianceFor detailed regulatory compliance information, see
With two WICs and an AIM installed, power consumption will be
less than 50 W.
From (78° F or 26° C) through (104° F or 40° C): 37 dBa
>104° F or 40° C: 42 dBa
Regulatory Compliance and Safety Information for Cisco 1840
Routers, which accompanies the router.
NOM-019-SCFI-1998.
Regulatory Compliance
For compliance information, see Regulatory Compliance and Safety Information for Cisco 1840 Routers
document that accompanies the router.
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Chapter 2 Overview of Cisco 1800 Series Routers (Modular)
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3
Preinstallation Requirements and Planning for
Cisco 1800 Series Routers (Modular)
This chapter describes the site requirements and equipment needed to install your Cisco 1800 series
integrated services router (modular). It includes the following sections:
•Safety Recommendations, page 3-1
•General Site Requirements, page 3-3
•Installation Checklist, page 3-4
•Site Log, page 3-5
•Inspecting the Router, page 3-6
•Required Tools and Equipment for Installation and Maintenance, page 3-7
NoteTo see translations of the warnings that appear in this publication, see Regulatory Compliance and Safety
Information for Cisco 1840 Routers.
Safety Recommendations
Follow these guidelines to ensure general safety:
•Keep the chassis area clear and dust-free during and after installation.
•If you remove the chassis cover, put it in a safe place.
•Keep tools and chassis components away from walk areas.
•Do not wear loose clothing that could get caught in the chassis. Fasten your tie or scarf, and roll up
your sleeves.
•Wear safety glasses when working under conditions that might be hazardous to your eyes.
•Do not perform any action that creates a hazard to people or makes the equipment unsafe.
Warning
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Statement 1004
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Chapter 3 Preinstallation Requirements and Planning for Cisco 1800 Series Routers (Modular)
Warning
Blank faceplates and cover panels serve three important functions: they prevent exposure to
hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI)
that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not
operate the system unless all cards, faceplates, front covers, and rear covers are in place.
1029
Warning
To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the
handles on modules (such as power supplies, fans, or cards); these types of handles are not designed
to support the weight of the unit.
Warning
Ultimate disposal of this product should be handled according to all national laws and regulations.
Statement 1040
Warning
When installing or replacing the unit, the ground connection must always be made first and
disconnected last.
Safety with Electricity
Follow these guidelines when working on equipment powered by electricity.
Statement
Statement 1032
Statement 1046
Warning
Warning
Warning
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
Read the installation instructions before connecting the system to the power source.
Statement 1004
When installing or replacing the unit, the ground connection must always be made first and
disconnected last.
•Locate the emergency power-off switch in the room in which you are working. Then, if an electrical
Statement 1046
accident occurs, you can quickly turn off the power.
•Disconnect all power before doing the following:
–
Installing or removing a chassis
–
Working near power supplies
–
Removing the top cover of a chassis
•Look carefully for possible hazards in your work area, such as moist floors, ungrounded power
extension cables, frayed power cords, and missing safety grounds.
•Do not work alone if hazardous conditions exist.
•Never assume that power is disconnected from a circuit. Always check.
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•Never open the enclosure of the router’s internal power supply.
•If an electrical accident occurs, proceed as follows:
–
Use caution; do not become a victim yourself.
–
Turn off power to the device.
–
If possible, send another person to get medical aid. Otherwise, assess the victim’s condition and
then call for help.
–
Determine whether the person needs rescue breathing or external cardiac compressions; then
take appropriate action.
In addition, use the following guidelines when working with any equipment that is disconnected from a
power source, but is still connected to telephone wiring or other network cabling:
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack is specifically designed for it.
•Never touch uninsulated telephone wires or terminals unless the telephone line is disconnected at
the network interface.
•Use caution when installing or modifying telephone lines.
General Site Requirements
Preventing Electrostatic Discharge Damage
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD can occur if
electronic printed circuit cards are improperly handled and can cause complete or intermittent failures.
Always follow ESD prevention procedures when removing and replacing modules:
•Ensure that the router chassis is electrically connected to earth ground.
•Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to
an unpainted surface of the chassis frame to channel unwanted ESD voltages safely to ground. To
guard against ESD damage and shocks, the wrist strap and cord must operate effectively.
•If no wrist strap is available, ground yourself by touching a metal part of the chassis.
CautionFor the safety of your equipment, periodically check the resistance value of the antistatic strap. It should
be between 1 and 10 megohms (Mohm).
General Site Requirements
This section describes the requirements that your site must meet for safe installation and operation of
your router. Ensure that the site is properly prepared before beginning installation. If you are
experiencing shutdowns or unusually high errors with your existing equipment, this section can also help
you isolate the cause of failures and prevent future problems.
Power Supply Considerations
Check the power at your site to ensure that you are receiving “clean” power (free of spikes and noise).
Install a power conditioner if necessary.
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Installation Checklist
Chapter 3 Preinstallation Requirements and Planning for Cisco 1800 Series Routers (Modular)
Warning
The device is designed for connection to TN and IT power systems.
The AC power supply includes the following features:
•Autoselects either 110 V or 220 V operation.
•All units include a 6-foot (1.8-meter) electrical power cord. (A label near the power cord indicates
the correct voltage, frequency, current draw, and power dissipation for the unit.)
Site Environment
The location of your router is an extremely important consideration for proper operation. Equipment
placed too close together-, or with inadequate ventilation-, or with inaccessible panels, can cause
malfunctions and shutdowns, and can also make maintenance difficult. Plan for access to both front and
back panels of the router.
When planning your site layout and equipment locations, remember the precautions described in the
“Site Configuration” section on page 3-4 to help avoid equipment failures and reduce the possibility of
environmentally caused shutdowns. If you are currently experiencing shutdowns or an unusually high
number of errors with your existing equipment, these precautions may help you isolate the cause of the
failures and prevent future problems.
Site Configuration
Statement 1007
The following precautions will help you plan an acceptable operating environment for your router and
will help you avoid environmentally caused equipment failures:
•Make sure that the room where your router operates has adequate circulation. Electrical equipment
generates heat. Without adequate circulation, ambient air temperature may not cool equipment to
acceptable operating temperatures.
•Always follow the ESD-prevention procedures described in the “Preventing Electrostatic Discharge
Damage” section on page 3-3 to avoid damage to equipment. Damage from static discharge can
cause immediate or intermittent equipment failure.
•Make sure that the chassis cover and module back panels are secure. All empty interface card slots
must have filler panels installed. The chassis is designed to allow cooling air to flow within it,
through specially designed cooling slots. A chassis with uncovered openings creates air leaks, which
may interrupt and reduce the flow of air across internal components.
Installation Checklist
The sample installation checklist lists items and procedures for installing a new router. Make a copy of
this checklist, and mark each item when you complete it. Include a copy of the checklist for each router
in your Site Log (described in the
“Site Log” section on page 3-5).
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Installation Checklist for Site_____________________________________________
The Site Log is a record of all actions related to the router. Keep it in an accessible place near the chassis
so that anyone who performs tasks has easy access to it. Use the Installation Checklist to verify steps in
installation and maintenance of the router. Site Log entries might include the following information:
•Installation progress—Make a copy of the Installation Checklist, and insert it into the Site Log.
Record the pertinent information as each procedure is completed.
•Upgrade and maintenance procedures—Use the Site Log as a record of ongoing router maintenance
and expansion history. A Site Log might include the following events:
–
Installation of network modules
–
Removal or replacement of network modules and other upgrades
–
Configuration changes
–
Maintenance schedules and requirements
–
Maintenance procedures performed
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Inspecting the Router
–
Intermittent problems
–
Comments and notes
Inspecting the Router
Do not unpack the router until you are ready to install it. If the final installation site will not be ready
for some time, keep the chassis in its shipping container to prevent accidental damage. When you are
ready to install the router, proceed with unpacking it.
Items in the Box for the Cisco 1841 Router
The router, cables, publications, and any optional equipment that you ordered may be shipped in more
than one container. When you unpack the containers, check the packing list to ensure that you have
received all the following items:
•Router
•6-foot (1.8-meter) power cord
•Ground lug
•RJ-45-to-DB-9 console cable
•DB-9-to-DB-25 modem adapter
•Cisco 1800 Series Integrated Services Routers (Modular) Quick Start Guide
•Regulatory Compliance and Safety Information for Cisco 1840 Routers
•Cisco Router and Security Device Manager (SDM) Quick Start Guide
•Cisco.com card
•Product registration card
Inspect all items for shipping damage. If anything appears to be damaged, or if you encounter problems
installing or configuring your router, contact customer service.
Items in the Box for the Cisco 1861 Integrated Services Router
The following items ship with the Cisco 1861 Integrated Services Router:
Regulatory Compliance and Safety Information Roadmap
A separate rack-mount kit can be ordered which includes the following:
–
Power supply bracket
–
Rack-mount brackets for chassis
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Required Tools and Equipment for Installation and Maintenance
–
Assembly hardware (screws)
–
Installing Components for Cisco 1861 Integrated Services Router
Inspect all items for shipping damage. If anything appears to be damaged, or if you encounter problems
installing or configuring your router, contact customer service.
Items not Included in the Box for the Cisco 1861 Integrated Services Router
You may need individual items in this list which are not shipped in the box:
•Cisco Unified IP phones
•Cables for connecting phones
•Cable for connecting external audio device to the 3.5-mm MoH port
•Cables for WAN interfaces, voice interfaces, or additional LAN interfaces
•PC with Microsoft Internet Explorer 6.0 or later, for using web-based system management tools
Required Tools and Equipment for Installation and Maintenance
You need the following tools and equipment for installing and upgrading the router and its components:
For removing the cover if you are upgrading memory or other components
•Wire crimper
•AWG 14 wire for connecting the router chassis to earth ground
In addition, depending on the type of modules you plan to use, you might need the following equipment
to connect a port to an external network:
•Cables for connection to WAN and LAN ports (dependent on configuration)
NoteFor more information on cable specifications, see the online document Cisco Modular
Access Router Cable Specifications, which is located on Cisco.com.
•Ethernet hub or PC with a network interface card for connection to Ethernet (LAN) ports
•Console terminal (an ASCII terminal or a PC running terminal emulation software) configured for
9600 baud, 8 data bits, no parity, and 1 stop bit
•Modem for connection to the auxiliary port for remote administrative access
•Data service unit (DSU) or channel service unit/data service unit (CSU/DSU) as appropriate for
serial interfaces
•External CSU for any CT1/PRI modules without a built-in CSU
NT1 device for ISDN BRI S/T interfaces (if not supplied by your service provider)
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Required Tools and Equipment for Installation and Maintenance
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4
Chassis Installation Procedures for Cisco 1800
Series Routers (Modular)
This chapter tells how to physically set up Cisco 1800 series integrated services routers (ISR) (modular).
It contains the following sections:
•Setting Up the Chassis, page 4-3
•Installing the Chassis Ground Connection, page 4-11
Cisco 1800 series routers are normally shipped with a complement of components that can be upgraded
or replaced to expand and enhance the router’s functionality. These components either are inserted
internally into the router or are plugged into slots in the router chassis.
NoteTo see translations of the warnings that appear in this publication, see Regulatory Compliance and Safety
Information for Cisco 1840 Routers.
Internal Components
The router’s internal components include the following:
•SDRAM
•Advanced integration module (AIM)
If you need to remove or upgrade either of these items, follow the procedures given in the “Installing
and Upgrading Internal Modules in Cisco 1800 Series Routers (Modular)” document.
Plug-In Components
The following components plug into the router chassis:
•WAN interface cards (WICs)
•Voice/WAN interface cards (VWICs), data mode only
•High-speed WICs (HWICs)
•CompactFlash memory card
If you need to remove or install WICs, VWICs, or HWICs, follow the procedures in the “Installing
Interface Cards in Cisco 1800 Series Routers (Modular)” document.
If you need to remove or upgrade the CompactFlash memory card, follow the procedure in the
“Installing and Replacing CompactFlash Memory Cards on Cisco 1800 Series Routers (Modular)”
document.
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Chapter 4 Chassis Installation Procedures for Cisco 1800 Series Routers (Modular)
Interfaces on the Cisco 1861 Integrated Services Router
The Cisco 1861 Integrated Services Router comes with various possible configurations, based on built-in
ports and other hardware features of the Cisco 1861 Integrated Services Router and organized by model.
Table 4-1 lists the labels and descriptions for the WAN, LAN, voice interface card (VIC), and other
interfaces, along with the values for these interfaces in the preconfigured router software configuration.
NoteIn Table 4-1, all slots/ports are numbered right to left, unless otherwise noted.
Ta b l e 4-1Cisco 1861 Integrated Services Router: Interfaces
DescriptionLabelValue in Software Configuration
Console/Aux portCONSOLE—
Fast Ethernet 10/100 expansion
port
Fast Ethernet 10/100 WAN port WA NFastEthernet0/0
Fast Ethernet 10/100 Power over
Ethernet (PoE) ports
FXS (Foreign Exchange Station)
ports
FXO (Foreign Exchange Office)
ports
ISDN BRI portsB0 - B1Top-to-bottom, port 0/1/0 to
VLAN number for data network—Vlan1
VLAN number for voice network —Vlan100
Music-on-Hold (MoH) portvoice-port 0/4/0
EXPANSIONFastEthernet0/1/8
Power over Ethernet, and
ACT
0 LNK to ACT 7 LNK
FXS, and
FastEthernet0/1/0 to 0/1/7
port 0/0/0 to 0/0/3
0-3
FXO, and
port 0/1/0 to 0/1/3
0-3
0/1/1
4-2
Compact Flash slotCOMPACT FLASHflash
(Factory Option) VIC: BRI*VIC2-2BRI-NT/TE
and 0-1
(Factory Option) VIC: FXO*VIC2-2FXO and 0-1
VIC2-4FXO and 0-3
(Factory Option) VIC: FXS*VIC3-2FXS/DID and 0-1
VIC-4FXS/DID and 0-3
VIC3-4FXS/DID and 0-3
* Only one optional VIC can be factory installed in a Cisco 1861 Integrated Services Router.
** The label on the front panel is build-specific. Functionality is unaffected.
Cisco 1800 Series Routers (Modular) Hardware Installation Guide
port 0/2/0 to 0/2/1
port 0/2/0 to 0/2/1
or
port 0/2/0 to 0/2/3
port 0/2/0 to 0/2/1
or
port 0/2/0 to 0/2/3
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Setting Up the Chassis
The Cisco 1841 router and the Cisco 1861 ISR can be installed on a desktop, and can also be mounted
on a wall. Select the setup that best meets the needs of your network. These setups are described in the
following sections:
•Setting the Chassis on a Desktop, page 4-3
•Rack-Mounting a Cisco 1800 Series Modular-Configuration Router, page 4-3
•Wall-Mounting the Chassis, page 4-6
CautionThe front panel bezel must not be removed from the Cisco 1841 router. It is part of the product's
enclosure, and must be left in place to prevent damage from foreign objects entering the router, to
provide a shield from internal electromagnetic interference (EMI), and to direct the flow of cooling air
properly through the chassis.
Setting the Chassis on a Desktop
Setting Up the Chassis
You can place Cisco 1841 routers on a desktop or shelf. The Cisco 1841 router is shipped with the rubber
feet attached to the chassis to provide space for air circulation.
To install a chassis on a desktop, table, or other flat surface, place the unit upside-down on a flat surface.
Attach the four rubber pads to the recessed areas on the bottom of the unit. Place the unit on a desktop.
Warning
CautionDo not place anything on top of the router that weighs more than 10 lbs (4.5 kg). Excessive weight on
CautionThe Cisco 1861 Integrated Services Router installation must allow unrestricted airflow for cooling. For
To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the
handles on modules (such as power supplies, fans, or cards); these types of handles are not designed
to support the weight of the unit.
top of the router could damage the chassis.
placing the platform on a desktop, keep at least 1 in. (2.54 cm) of clear space beside the cooling inlet
and exhaust vents.
Statement 1032
Rack-Mounting a Cisco 1800 Series Modular-Configuration Router
If you are planning to rack-mount the router, rack-mount it before you make the network and power
connections. If you need to install any internal modules, such as an expansion DIMM or an inline power
supply card, install these prior to rack-mounting.
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Setting Up the Chassis
NoteTo install a Cisco 1800 series modular-configuration router in a 19-inch rack, use the brackets included
NoteBrackets for 23-inch equipment racks are not available for Cisco 1800 series modular-configuration
Chapter 4 Chassis Installation Procedures for Cisco 1800 Series Routers (Modular)
in the optional rack-mount kit (SKU: ACS-1841-RM-19=).All Cisco 1841 chassis shipping since
Q4FY06 are rack-mountable. Cisco 1841 chassis with the following starting serial numbers have the
rack-mount screw holes: FTX1009W0Z3 (United States), FCZ100812UR (Europe, Middle East, and
Africa), and FHK100653JL (Asia Pacific).
routers.
Figure 4-1 shows the brackets.
Figure 4-1Rack-Mounting Brackets
Attaching Rack-Mount Brackets
Use four of the supplied number-8 Phillips flat-head screws to attach each bracket to the router.
Figure 4-2 shows how to attach the brackets to the sides of the router with the back panel forward.
Figure 4-2Attaching Rack-Mounting Brackets to a Cisco 1800 Series Modular-Configuration
CISCO 1841
Router
100-240 VAC-
1 A
50/60 Hz
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Chapter 4 Chassis Installation Procedures for Cisco 1800 Series Routers (Modular)
Installing the Router in a Rack
After you attach the brackets to the router chassis, use the screws provided with the rack to install the
chassis in the rack. (See
the lower screws while you insert the upper pair of screws.
TipThe screw slots in the brackets are spaced to line up with every second pair of screw holes in the rack.
When the correct screw holes are used, the small threaded holes in the brackets line up with unused screw
holes in the rack. If the small holes do not line up with the rack holes, you must raise or lower the
brackets to the next rack hole.
Figure 4-3.) Start with the lower pair of screws first, and rest the brackets on
Setting Up the Chassis
Warning
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special
precautions to ensure that the system remains stable. The following guidelines are provided to
ensure your safety:
• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest
component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in
Warning
Warning
the rack.
Take care when connecting units to the supply circuit so that wiring is not overloaded.
To prevent the system from overheating, do not operate it in an area that exceeds the maximum
recommended ambient temperature of 50°C (122°F).
Statement 1006
Statement 1018
Statement 1047
CautionBe sure to leave space above and below each router in a rack, to allow for cooling air circulation.
Figure 4-3Mounting the Chassis in a Rack (Typical)
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Setting Up the Chassis
1
6.00 inches
Chassis Grounding
After the router has been installed, you must connect the chassis to a reliable earth ground. For the
chassis ground connection procedure, see the
Router” section on page 4-8.
Wall-Mounting the Chassis
The Cisco 1841 router and the Cisco 1861 ISR can be mounted on a wall.
Chapter 4 Chassis Installation Procedures for Cisco 1800 Series Routers (Modular)
“Wall-Mounting the Cisco 1861 Integrated Services
Warning
This unit is intended to be mounted on a wall. Please read the wall mounting instructions carefully
before beginning installation. Failure to use the correct hardware or to follow the correct procedures
could result in a hazardous situation to people and damage to the system.
Wall-Mounting the Cisco 1841 Router
To mount the Cisco 1841 router on a wall, use two number six, 3/4-inch screws and the mounting features
on the bottom of the router. You must provide the screws. We recommend using pan-head or round-head
screws.
The wall-mounting features on the router are shown in Figure 4-4.
Figure 4-4Wall-Mounting Features on the Cisco 1841 Router
1
6.00 inches
Statement 248
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Chapter 4 Chassis Installation Procedures for Cisco 1800 Series Routers (Modular)
1Wall-mounting features
To mount the router on a wall or other surface, follow these steps:
Step 1Install the two screws 6.00 in. (15.2 cm) horizontally apart on a wall or other vertical surface.
The screws should protrude 0.25 in. (0.6 cm) from the surface of the wall.
Step 2Remove the rubber feet from the router.
Step 3Hang the router on the screws, front panel down. This is the appropriate orientation for safe use. See
Figure 4-5.
Figure 4-5Wall-Mounting the Cisco 1841 Router
2
Setting Up the Chassis
1
1Wall3Router
2Mounting screws
3
103163
CautionIf you install the screws in drywall, use hollow-wall anchors (1/8 in. (31.75 cm) by 5/16 in. (79.38 cm))
to secure the screws. If the screws are not properly anchored, the strain of the cables connected to the
router back panel could pull the router from the wall.
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Chapter 4 Chassis Installation Procedures for Cisco 1800 Series Routers (Modular)
Setting Up the Chassis
Wall-Mounting the Cisco 1861 Integrated Services Router
The Cisco 1861 Integrated Services Router has two keyholes on the bottom of the chassis for mounting
the unit on a wall or other vertical surface. The power supply is mounted to the wall by using the
wall-mount bracket.
Figure 4-6 shows the bottom of the Cisco 1861 Integrated Services Router and the locations of the
wall-mount holes.
Figure 4-6Wall-Mount Holes on Bottom of Cisco 1861 Integrated Services Router
1
2
8.318 in. (21.127 cm)
2
242657
1Front panel2Mounting-screw holes
To mount the router on a wall or other surface, follow these steps:
Step 1Align the mounting-screw holes with a wall stud, or use wall anchors.
a. For attaching to a wall stud, use two #10 wood screws (round- or pan-head) with #10 washers, or
two #10 washer-head screws. The screws must be long enough to penetrate at least 3/4 in. (20 mm)
into the supporting wood or into a metal wall stud.
b. For hollow-wall mounting, the wall must be at least 1/2 in. (12.7 mm) thick. Use two wall anchors
with washers. The wall anchors and washers must be a size suitable for the wall to which they are
mounted.
Step 2Position the chassis on the wall.
a. Orient the front and back of the chassis vertically.
b. The unit must be oriented with the front panel (TNV connection side) facing up and the connection
to the power cord facing down.
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Step 3Align the mounting-screw holes with a wall stud, or use wall anchors.
a. For attaching to a wall stud, use two #10 wood screws (round- or pan-head) with #10 washers, or
two #10 washer-head screws. The screws must be long enough to penetrate at least 3/4 inch (20 mm)
into supporting wood or into a metal wall stud.
b. For hollow-wall mounting, the wall must be at least 1/2 in. (12.7 mm) thick. Use two wall anchors
with washers. Wall anchors and washers must be a size suitable for the wall to which they are mounted.
Figure 4-7 shows the wall-mount bracket for the power supply and the mounting-screw holes on the back
of the bracket.
Figure 4-7Wall-Mount Bracket for Power Supply
242658
Setting Up the Chassis
Step 4Position the power supply in the bracket.
a. Orient the front and back of the power supply vertically.
b. Position the end nearest the power cable at the top.
Rack-Mounting the Cisco 1861 Integrated Services Router
To attach the brackets to the Cisco 1861 Integrated Services Router, perform the following steps.
CautionDo not overtorque the screws. The recommended torque is 6 to 8 in-lb (0.7 to 0.9 N-m).
Step 1Attach the mounting brackets to the Cisco 1861 Integrated Services Router chassis as shown in
Figure 4-8, using the screws provided. Use four screws on each side. Use a number 2 Phillips screwdriver
to install the bracket screws on both sides of the chassis.
Figure 4-8Attaching Rack-Mount Brackets to the Cisco 1861 Integrated Services Router
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Chapter 4 Chassis Installation Procedures for Cisco 1800 Series Routers (Modular)
Figure 4-9 shows the brackets in the rack-mount kit for the power supply.
Figure 4-9Brackets for Rack-Mounting Power Supply
2
242659
1
1Wall-mount bracket2Rack-mount bracket
Step 2Position the power supply in the wall-mount bracket.
a. Orient the front and back of the power supply vertically.
b. Position the end nearest the power cable at the top.
Step 3Assemble the brackets for rack-mounting the power supply as shown in Figure 4-10, using the four
screws provided. Use a number 2 Phillips screwdriver to install the bracket screws.
Figure 4-10Assembling Rack-Mount Kit for the Power Supply
242661
To mount the chassis and power supply, use two screws for each side (supplied with the rack) to attach
the Cisco
1861 ISR with rack-mount brackets, then attach the power supply with rack-mount bracket to
a 19-in. rack. Start the lower pair of screws first, resting the brackets on the lower screws while you insert
the upper pair of screws.
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Chapter 4 Chassis Installation Procedures for Cisco 1800 Series Routers (Modular)
Installing the Chassis Ground Connection
Warning
CautionChassis installation must allow unrestricted airflow for chassis cooling.
TipThe screw slots in the brackets are spaced to line up with every second pair of screw holes in the rack.
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special
precautions to ensure that the system remains stable. The following guidelines are provided to ensure
your safety:
-- This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
-- When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the
heaviest component at the bottom of the rack.
-- If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing
the unit in the rack.
Statement 1006
When the correct screw holes are used, the small threaded holes in the brackets line up with unused screw
holes in the rack. If the small holes do not line up with the rack holes, you must raise or lower the
brackets to the next rack hole.
Installing the Chassis Ground Connection
Warning
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the
absence of a suitably installed ground conductor. Contact the appropriate electrical inspection
authority or an electrician if you are uncertain that suitable grounding is available.
Installing the Chassis Ground Connection on the Cisco 1841 Router
You must connect the chassis to a reliable earth ground, using a ground lug and size 14 AWG (2 mm2)
wire. To install the ground connection for a Cisco 1800 series router, follow these steps:
Step 1Strip one end of the ground wire to expose approximately 0.75 in. (20 mm) of conductor.
Step 2Crimp the 14 AWG green ground wire to a UL Listed/CSA certified ring terminal that is suitably sized
for the number 6 ground screw provided on the rear panel of the router. The crimping tool should be one
that is recommended by the ring lug terminal manufacturer.
Step 3Attach the ring terminal to the chassis. The attachment points for the Cisco 1841 router are shown in
Figure 4-11. Use a number 2 Phillips screwdriver and the screw supplied with the ground lug. Tighten
the screw to a torque of 8 to 10 in-lb. (0.9 to 1.1 N-m).
Statement 1024
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Installing the Chassis Ground Connection
Figure 4-11Chassis Ground Connection on the Cisco 1841 Router
Step 4Connect the other end of the ground wire to a known good electrical ground point. Consult with a
licensed electrician if you have any questions about the suitability of the ground connection.
After the router is installed and properly grounded, you can connect the WAN and LAN cables as
required for your installation. For cable connection procedures, see
Cisco 1800 Series Routers (Modular)”.
Chapter 4 Chassis Installation Procedures for Cisco 1800 Series Routers (Modular)
CISCO 1841
Ring terminal
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“Cable Connection Procedures for
Installing the Chassis Ground Connection on the Cisco 1861 Integrated Services
Router
You must connect the chassis to a reliable earth ground; the ground wire must be installed in accordance
with local electrical safety standards.
For NEC-compliant grounding, use size 14 AWG (2 mm) or larger copper wire and an appropriate
user-supplied ring terminal with an inner diameter of 1/4 in. (5 to 7 mm).
NoteThe Cisco 1861 Integrated Services Router is not NEBS-compliant.
Warning
Step 1Strip one end of the ground wire to the length required for the ground lug or terminal.
Step 2Crimp the ground wire to the ground lug or ring terminal, using a crimp tool of the appropriate size.
This equipment needs to be grounded. Use a green and yellow 14 AWG ground wire to connect the
host to earth ground during normal use.
Statement 190
To connect the chassis to a reliable earth ground, perform the following steps:
•For the ground lug, approximately 0.75 in. (20 mm)
•For the user-provided ring terminal, as required
Step 3Attach the ground lug or ring terminal to the chassis as shown in Figure 4-12. Tighten the screws to a
torque of 8-10 in-lb (0.9-1.1 N-m).
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Chapter 4 Chassis Installation Procedures for Cisco 1800 Series Routers (Modular)
Figure 4-12Attaching the Ground Wire to the Chassis
Installing the Chassis Ground Connection
230868
Step 4Connect the other end of the ground wire to a known reliable earth ground point.
NoteIf there is any doubt as to the reliability of the ground point, contact a licensed electrician for
assistance.
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Installing the Chassis Ground Connection
Chapter 4 Chassis Installation Procedures for Cisco 1800 Series Routers (Modular)
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CHA PTER
Cable Information and Specifications for Cisco
1800 Series Routers (Modular)
This chapter gives cable information and specifications for the console port, auxiliary port, and network
ports on your Cisco 1800 series integrated services router (modular). It contains the following sections:
•Console and Auxiliary Port Considerations, page 5-1
•Preparing to Connect to a Network, page 5-2
For cable connection procedures, see “Cable Connection Procedures for Cisco 1800 Series Routers
(Modular)”.
Console and Auxiliary Port Considerations
The router includes an asynchronous serial console port and an auxiliary port. The console and auxiliary
ports provide access to the router either locally using a console terminal connected to the console port,
or remotely, using a modem connected to the auxiliary port. This section provides important cabling
information to consider before connecting the router to a console terminal or modem.
The main difference between the console and auxiliary ports is that the auxiliary port supports flow
control, whereas the console port does not. Flow control paces the transmission of data between a
sending device and a receiving device. Flow control ensures that the receiving device can absorb the data
sent to it before the sending device sends more. When the buffers on the receiving device are full, a
message is sent to the sending device to suspend transmission until the data in the buffers has been
processed. Because the auxiliary port supports flow control, it is ideally suited for use with the
high-speed transmissions of a modem. Console terminals send data at slower speeds than modems;
therefore, the console port is ideally suited for use with console terminals.
5
Console Port Connections
The router has an EIA/TIA-232 asynchronous serial console port (RJ-45). Depending on the cable and
the adapter used, this port will appear as a data terminal equipment (DTE) or data communications
equipment (DCE) device at the end of the cable.
For connection to a PC running terminal emulation software, your router is provided with an
RJ-45-to-DB-9 cable.
To connect the router to an ASCII terminal, use the RJ-45-to-DB-9 cable and a DB-9-to-DB-25 adapter
(provided).
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Preparing to Connect to a Network
The default parameters for the console port are 9600 baud, 8 data bits, no parity, and 1 stop bit. The
console port does not support mode control.
For cable and port pinouts, see Cisco Modular Access Router Cable Specifications.
Auxiliary Port Connections
The router has an EIA/TIA-232 asynchronous serial auxiliary port (RJ-45) that supports flow control.
Depending on the cable and the adapter used, this port will appear as a DTE or DCE device at the end
of the cable.
For connection to a modem, your router is provided with an RJ-45-to-DB-9 cable and a DB-9-to-DB-25
adapter.
For detailed information about connecting devices to the auxiliary port, see the “Connecting to the
Auxiliary Port” section on page 6-4 of the “Cable Connection Procedures for Cisco 1800 Series Routers
(Modular)” chapter.
For cable and port pinouts, see the Cisco Modular Access Router Cable Specifications document.
Chapter 5 Cable Information and Specifications for Cisco 1800 Series Routers (Modular)
Preparing to Connect to a Network
When setting up your router, consider distance limitations and potential electromagnetic interference
(EMI) as defined by the applicable local and international regulations.
The following sections describe network connection considerations for several types of network
interfaces:
•Ethernet Connections, page 5-2
•Serial Connections, page 5-3
•ISDN BRI Connections, page 5-5
•CSU/DSU Connections, page 5-5
See the following online documents for more information about network connections and interfaces:
•Cisco Interface Cards Installation Guide
•Cisco Modular Access Router Cable Specifications
Warning
Ethernet Connections
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
The IEEE has established Ethernet as standard IEEE 802.3. The Cisco 1800 series Ethernet
implementations are as follows:
•100BASE-T—2-pair Category 5 or unshielded twisted-pair (UTP) straight-through RJ-45 cable.
The maximum segment distance is 328
•10BASE-T—Ethernet on UTP cable. The maximum segment distance is 328 feet (100 meters). UTP
cables look like the wiring used for ordinary telephones; however, UTP cables meet certain
electrical standards that telephone cables might not meet.
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feet (100 meters).
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Chapter 5 Cable Information and Specifications for Cisco 1800 Series Routers (Modular)
See Cisco Modular Access Router Cable Specifications for information about Ethernet cables,
connectors, and pinouts.
Serial Connections
Serial connections are provided by serial WAN interface cards (WICs). For more information on WICs,
see
Installing Cisco Interface Cards in Cisco Access Routers.
Before you connect a device to a serial port, you need to know the following:
•Type of device—data terminal equipment (DTE) or data communications equipment (DCE)—that
you are connecting to the synchronous serial interface
•Type of connector—male or female—that is required for connecting to the device
•Signaling standard that is required by the device
Configuring Serial Connections
The serial ports on the serial WICs use DB-60 connectors. Serial ports can be configured as DTEs or
DCEs, depending on the serial cable used.
Preparing to Connect to a Network
Serial DTE or DCE Devices
A device that communicates over a synchronous serial interface is either a DTE or DCE device. A DCE
device provides a clock signal that paces the communications between the device and the router. A DTE
device does not provide a clock signal. DTE devices usually connect to DCE devices. The documentation
for the device should indicate whether it is a DTE or DCE device. (Some devices have a jumper that
allows you to select either DTE mode or DCE mode.)
Ta b l e 5-1Typical DTE and DCE Devices
Device TypeGenderTypical Devices
DTEMale
DCEFemale
1. If pins protrude from the base of the connector, the connector is male.
2. If the connector has holes to accept pins, the connector is female.
Signaling Standards Supported
The synchronous serial ports available for the router support the following signaling standards:
EIA/TIA-232, EIA/TIA-449, V.35, X.21, and EIA-530. You can order a Cisco DB-60 shielded serial
transition cable that has the appropriate connector for the standard you specify. The documentation for
the device that you want to connect should indicate the standard used for that device. The router end of
the shielded serial transition cable has a DB-60 connector, which connects to the DB-60 port on a serial
WIC. The other end of the serial transition cable is available with a connector appropriate for the
standard that you specify.
Table 5-1 lists typical DTE and DCE devices.
1
2
•Termin a l
•PC
•Modem
•CSU/DSU
•Multiplexer
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Preparing to Connect to a Network
The synchronous serial port can be configured as DTE or DCE, depending on the attached cable (except
EIA-530, which is DTE only). To order a shielded cable, contact customer service. See the
Documentation and Submitting a Service Request” section on page 1-15.
NoteAll serial ports configured as DTE require external clocking from a channel service unit/data service unit
(CSU/DSU) or other DCE device.
Although we do not recommend manufacturing your own serial cables (because of the small size of the
pins on the DB-60 serial connector), cable pinouts are provided in
Specifications.
Distance Limitations
Serial signals can travel a limited distance at any given bit rate; generally, the slower the data rate, the
greater the distance. All serial signals are subject to distance limits, beyond which a signal is
significantly degraded or completely lost.
Table 5-2 lists the recommended maximum speeds and distances for each serial interface type; however,
you might get good results at speeds and distances greater than those listed, if you understand the
electrical problems that might arise and can compensate for them. For instance, the recommended
maximum rate for V.35 is 2
Chapter 5 Cable Information and Specifications for Cisco 1800 Series Routers (Modular)
“Obtaining
Cisco Modular Access Router Cable
Mbps, but 4 Mbps is commonly used.
Ta b l e 5-2Serial Signal Transmission Speeds and Distances
Distance for
Distance for
EIA/TIA-232
EIA/TIA-449, X.21, V.35,
and EIA-530
Rate (bps)FeetMetersFeetMeters
24002006041001250
4800100302050625
960050151025312
19200257.6513156
38400123.725678
560008.62.610231
1544000 (T1)——5015
Balanced drivers allow EIA/TIA-449 signals to travel greater distances than EIA/TIA-232 signals.
Typically, EIA/TIA-449 and EIA-530 can support a 2-Mbps rate, and V.35 can support a 4-Mbps rate.
Asynchronous/Synchronous Serial Module Baud Rates
The following baud-rate limitations apply to the slow-speed serial interfaces in the
asynchronous/synchronous serial modules:
•Asynchronous interface—Maximum baud rate is 115.2 kbps.
•Synchronous interface—Maximum baud rate is 128 kbps, full-duplex.
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ISDN BRI Connections
The BRI WICs provide ISDN and BRI connections. BRI WICs are available with either an S/T interface
that requires an external Network Termination 1 (NT1), or a U interface that has a built-in NT1. You can
install the BRI WICs in any available WIC slots in the chassis.
Preparing to Connect to a Network
Warning
Warning
The ISDN connection is regarded as a source of voltage that should be inaccessible to user contact.
Do not attempt to tamper with or open any public telephone operator (PTO)-provided equipment or
connection hardware. Any hardwired connection (other than by a nonremovable,
connect-one-time-only plug) must be made only by PTO staff or suitably trained engineers.
Statement 23
Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF
or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables,
detach the end away from the unit first.
Statement 1026
Use a BRI cable (not included) to connect the BRI WIC directly to an ISDN. Table 5-3 lists the
specifications for ISDN BRI cables. For information about pinouts, see Cisco Modular Access Router
For more information on BRI WICs, see Installing Cisco Interface Cards in Cisco Access Routers.
CSU/DSU Connections
CSU/DSU WICs are available that provide switched 56-kbps connections, or full or fractionalized T1
connections.
For more information on CSU/DSU WICs, see Installing Cisco Interface Cards in Cisco Access Routers.
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5-5
Preparing to Connect to a Network
Chapter 5 Cable Information and Specifications for Cisco 1800 Series Routers (Modular)
Cisco 1800 Series Routers (Modular) Hardware Installation Guide
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6
Cable Connection Procedures for Cisco 1800
Series Routers (Modular)
This chapter describes how to connect your Cisco 1800 series integrated services router (modular) to a
power source and to networks and external devices. It includes the following sections:
•Power Connections, page 6-1
•Connecting WAN and LAN Cables, page 6-2
•Connecting to a Console Terminal or Modem, page 6-3
For cable information and specifications, see the “Cable Information and Specifications for Cisco 1800
Series Routers (Modular)” document.
NoteTo see translations of the warnings that appear in this publication, see the Regulatory Compliance and
Safety Information for Cisco 1840 Routers.
Power Connections
Warning
NoteThe installation must comply with all required electrical codes applicable at the installation site.
NoteThe input voltage tolerance limits for AC power are 85 and 264 VAC.
Warning
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Read the installation instructions before connecting the system to the power source.
Connect your router to a 15 A, 120 VAC (10 A, 240 VAC) circuit with overcurrent protection.
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that
the protective device is rated not greater than: 15A, 120VAC (10A, 240VAC).
Statement 1004.
Statement 1005
Cisco 1800 Series Routers (Modular) Hardware Installation Guide
6-1
Chapter 6 Cable Connection Procedures for Cisco 1800 Series Routers (Modular)
Connecting WAN and LAN Cables
Connecting WAN and LAN Cables
This section describes how to connect the WAN and LAN interface cables. It includes the following:
•Ports and Cabling, page 6-2
•Connection Procedures and Precautions, page 6-3
NoteOne or two Ethernet cables are typically provided with the router. You can order additional network
connection cables and transceivers from Cisco. For ordering information, contact Cisco customer
service. For cable pinouts, see Cisco Modular Access Router Cable Specifications.
Warning
Do not work on the system, or connect or disconnect cables during periods of lightning activity.
Statement 1001
Ports and Cabling
Table 6-1 summarizes some typical WAN and LAN connections for Cisco 1800 series routers.
The connections summarized in Ta ble 6-1 are also described in detail in the following documents:
•Cisco Modular Access Router Cable Specifications
•Cisco Interface Cards Installation Guide
Ta b l e 6-1WAN and LAN Connections
Port or ConnectionPort Type, Color
Fast Ethernet (FE)RJ-45, yellowEthernet hubCrossover to connect to a
T1/E1 WANRJ-48CT1 or E1 network or
Cisco serial (1T)60-pin D-sub, blueCSU/DSU and serial
Cisco Smart serial
(2T)
1
Cisco Smart
compact connector,
blue
Connected to:Cable
router
Straight-through to connect
to a switch
RJ-48 T1/E1
CSU/DSU
straight-through (Crossover
to connect ot a PBX or any
other equipment)
Cisco serial transition cable
network or equipment
CSU/DSU and serial
network or equipment
For WIC-2T and WIC-2A/S
only
that matches the signaling
protocol (EIA/TIA-232,
EIA/TIA-449, V.35, X.21,
or EIA/TIA-530) and the
serial port operating mode
(DTE or DCE)
Cisco 1800 Series Routers (Modular) Hardware Installation Guide
6-2
See Cisco Modular Access
Router Cable Specifications
for information about
selecting these cables.
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Chapter 6 Cable Connection Procedures for Cisco 1800 Series Routers (Modular)
1. The color codes are specific to cables shipped by Cisco.
2. NT1 = Network Termination 1.
3. PINX = Private integrated network exchange.
Connection Procedures and Precautions
Connect each WAN and LAN cable to the appropriate connector on the chassis or interface card.
•Position the cables carefully, so that they do not put strain on the connectors.
Connected to:Cable
RJ-11 straight-through for
device for service provider’s
DSL interface
2-wire
RJ-14 straight-through for
4-wire
3
RJ-45 straight-through
ISDN networkRJ-49 straight-through
•Organize the cables in bundles so that cables do not intertwine.
•Inspect the cables to make sure that the routing and bend radiuses are satisfactory. Reposition the
cables, if necessary.
•Install cable ties in accordance with your site requirements.
For cable pinouts, see Cisco Modular Access Router Cable Specifications.
Connecting to a Console Terminal or Modem
Your router has asynchronous serial console and auxiliary ports. These ports provide administrative
access to your router either locally (with a console terminal or PC) or remotely (with a modem).
Cisco provides the following cables and adapters for connecting your router to a console terminal, PC,
or modem:
•One console cable (RJ-45-to-DB-9, blue)
•One modem adapter (DB-9-to-DB-25)
This section describes how to connect a console terminal or PC to the console port and how to connect
a modem to the auxiliary port.
For information about cable pinouts, see Cisco Modular Access Router Cable Specifications.
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Connecting to a Console Terminal or Modem
Connecting to the Console Port
To configure the router through the Cisco IOS CLI, you must connect the router console port to a
terminal or PC. The cable required for this connection is included with the router.
The PC must have HyperTerminal or similar terminal emulation software installed. The software should
be configured with the following parameters: 9600
control. See Cisco
information about using Cisco
To connect the router to a terminal or PC, follow these steps:
Step 1Connect the end of the light blue console cable with the RJ-45 connector to the light blue console port
on the router, as shown in
Figure 6-1Connecting the Console Cable to the Router
1800 series router software configuration documents on Cisco.com for detailed
Chapter 6 Cable Connection Procedures for Cisco 1800 Series Routers (Modular)
baud, 8 data bits, no parity, 1 stop bit, and no mode
IOS software for configuring the router.
Figure 6-1.
CISCO 1841
2
1
100-240 VAC-
1 A
50/60 Hz
3
1Light blue console port3To PC or terminal
2Light blue console cable
Step 2Connect the end of the cable with the DB-9 connector to the terminal or PC. If your terminal or PC has
a console port that does not accommodate a DB-9 connector, you must provide an appropriate adapter
for that port. (A DB-9-to-DB-25 adapter is provided with your router.)
NoteBecause mode control is not possible on the console port, we do not recommend connecting modems to
the console port. Modems should always be connected to the auxiliary port.
122332
Connecting to the Auxiliary Port
When a modem is connected to the auxiliary port, a remote user can dial in to the router and configure
it. Use the light blue console cable and the DB-9-to-DB-25 connector adapter that came in the router
accessory kit.
To connect a modem to the router, follow these steps:
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Chapter 6 Cable Connection Procedures for Cisco 1800 Series Routers (Modular)
Step 1Connect the RJ-45 end of the adapter cable to the black AUX port on the router. (See Figure 6-2.)
Figure 6-2Connecting a Modem to the Router
Connecting to a Console Terminal or Modem
CISCO 1841
2
1
100-240 VAC-
1 A
50/60 Hz
3
4
1Aux port (RJ-45)3DB-9-to-DB-25 modem adapter
2Light blue console cable4Modem
Step 2Connect the DB-9 end of the console cable to the DB-9 end of the modem adapter.
Step 3Connect the DB-25 end of the modem adapter to the modem.
Step 4Make sure that your modem and the router auxiliary port are configured for the same transmission speed
(up to 115200 bps is supported) and for mode control with data carrier detect (DCD) and data terminal
ready (DTR) operations.
122333
Connecting Power to the Cisco 1861 Integrated Services Router
To connect the power supply to the Cisco 1861 Integrated Services Router, perform the following steps:
Step 1Connect the AC power cord to the the power supply.
Step 2Connect the power interface cable to the power connector port on the back of the Cisco 1861 Integrated
Services Router.
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Connecting to a Console Terminal or Modem
Chapter 6 Cable Connection Procedures for Cisco 1800 Series Routers (Modular)
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CHA PTER
7
Power-Up Procedures for Cisco 1800 Series
Routers (Modular)
This chapter describes how to power up Cisco 1800 series integrated services routers (modular) and
perform an initial configuration to provide network access. It includes the following sections:
Powering Up Cisco 1800 Series Routers, page 7-1
Verifying the LED Indicators on the 1841 Router, page 7-4
Verifying the Hardware Configuration, page 7-5
Initial Configuration of the Router, page 7-5
Software Components of the Cisco 1861 Integrated Services Router, page 7-7
NoteTo see translations of the warnings that appear in this publication, see the Regulatory Compliance and
Safety Information for Cisco 1840 Routers.
NoteThe Cisco 1861 Integrated Services Router supports a maximum of 12 user licenses based on different
models.
Powering Up Cisco 1800 Series Routers
Warning
Warning
CautionTo ensure adequate cooling, never operate the router unless the unit is completely closed.
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The plug-socket combination must be accessible at all times because it serves as the main
disconnecting device.
Blank faceplates and cover panels serve three important functions: they prevent exposure to
hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI)
that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not
operate the system unless all cards, faceplates, front covers, and rear covers are in place.
Statement 1029.
Statement 1019
Cisco 1800 Series Routers (Modular) Hardware Installation Guide
7-1
Powering Up Cisco 1800 Series Routers
This section covers the following topics:
•Checklist for Power Up, page 7-2
•LED Indicators, page 7-2
•Power-Up Procedure, page 7-2
Checklist for Power Up
You may power up the Cisco router if the following steps have been completed:
•Mount and ground the chassis securely.
•Connect the power and interface cables.
•Make sure that the external CompactFlash memory card is properly seated into its slot. For
installation instructions, see
Series Routers (Modular)”.
•Connect a PC to the router’s console port.
•Start HyperTerminal or a similar terminal emulation program on your PC. Select the appropriate PC
COM port. Set the terminal emulation program configuration for 9600
no flow control, and no parity.
Chapter 7 Power-Up Procedures for Cisco 1800 Series Routers (Modular)
“Installing and Replacing CompactFlash Memory Cards on Cisco 1800
baud, 8 data bits, 1 stop bit,
NoteFor initial power up, we recommend a direct console connection. After the intial configuration is
completed, a remote modem connection can be used for router management.
CautionTo ensure adequate cooling, never operate the router unless the cover and all modules and cover plates
are installed.
CautionTo prevent damage to the ejector mechanism, the ejector button next to the CompactFlash memory card
must remain fully seated when not being used to eject a CompactFlash memory card.
LED Indicators
The meanings of the LED indicators for Cisco 1800 series routers are summarized in Ta ble 2-5. For more
detailed information about the LEDs, see Chapter 8, “Troubleshooting Cisco 1800 Series Routers
(Modular).”
Power-Up Procedure
To power up your Cisco router and verify that it completes its initialization and self-test, follow this
procedure. When you have completed the procedure you may begin configuring the router.
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Chapter 7 Power-Up Procedures for Cisco 1800 Series Routers (Modular)
If you encounter problems when you power up the router, see Chapter 8, “Troubleshooting Cisco 1800
Series Routers (Modular).” For information about the ROM monitor and the bootstrap program, see the
“Using the ROM Monitor” section of the Cisco 1800 Series Router Software Configuration. For
information about the configuration register, see the“Changing the Configuration Register Settings”
section of Cisco 1800 Series Router Software Configuration.
NoteTo view the boot sequence through a terminal session, you must have a console connection to the Cisco
router before the router powers up.
To power up the router, perform the following steps:
Step 1Make sure that your PC is powered up and connected as described in the “Checklist for Power Up”
section on page 7-2.
Step 2Move the power switch to the ON position.
The following indications appear:
•The green SYS PWR LED on the front of the chassis comes on.
•The fan operates.
The LEDs on the chassis come on (although not necessarily at the same time), and some LEDs may go
off again. The actual LED activity depends on your installation.
Powering Up Cisco 1800 Series Routers
If you encounter problems when you power up the router, see “Troubleshooting Cisco 1800 Series
Routers (Modular)”
Startup messages appear in your terminal emulation program window.
CautionDo not press any keys on the keyboard until the messages stop. Any keys pressed during this time are
interpreted as the first command typed when the messages stop, which might cause the router to power
off and start over. It takes a few minutes for the messages to stop.
The startup messages vary, depending on the software installed on your router.
•If the startup messages end with the following lines, you know that the Cisco Router and Security
Device Manager (SDM) software is installed on the router.
yourname con0 is now available
Press RETURN to get started!
For instructions on configuring your router by using SDM, see Cisco Router and Security Device
Manager (SDM) Quick Start Guide.
NoteBecause SDM is installed on your router by default, we recommend using SDM to perform the
initial configuration.
•If the startup messages end with the following lines, the router is ready for initial configuration using
the setup facility (system configuration dialog) or the command-line interface (CLI). Enter yes to
continue with the setup facility; enter no to continue with the CLI.
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Chapter 7 Power-Up Procedures for Cisco 1800 Series Routers (Modular)
Verifying the LED Indicators on the 1841 Router
.
--- System Configuration Dialog ---
At any point you may enter a question mark '?' for help.
Use ctrl-c to abort configuration dialog at any prompt.
Default settings are in square brackets '[]'.
Would you like to enter the initial configuration dialog? [yes/no]:
NoteIf the rommon 1> prompt appears, your system has booted in ROM monitor mode. For
information about the ROM monitor and the bootstrap program, see the
Monitor” section in Cisco 1800 Series Router Software Configuration.
Verifying the LED Indicators on the 1841 Router
Verify that you have correctly installed the router by checking the LEDs shown in Ta ble 7-1.
Ta b l e 7-1LED Indicators
“Using the ROM
LEDColorStatus
SYS PWRGreenRouter has successfully booted up and the software is functional. Slow,
steady blinking when system is booting or in the ROM monitor.
SYS ACTGreenBlinking when packets are transmitted or received on any WAN or LAN
interface, or when monitoring system activity.
CFBlinking
green
Flash memory is busy. Do not remove the CompactFlash memory card
when this light is on.
Verifying the LED Indicators on the 1861 Integrated Services
Router
Verify that you have correctly installed the router by checking the LEDs shown in Figure 7-1.
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Chapter 7 Power-Up Procedures for Cisco 1800 Series Routers (Modular)
Figure 7-1LEDs on the Front Panel of the Cisco 1861 Integrated Services Router
Verify the router hardware configuration by using the following commands:
•show version—Displays the system hardware version, the installed software version, the names and
sources of configuration files, the boot images, and the amount of installed DRAM and flash
memory.
230870
•show diag—Lists and displays diagnostic information about the installed controllers and interface
processors. Typical examples are interface cards (VWICs, WICs, HWICs), and advanced integration
modules (AIMs).
Initial Configuration of the Router
This section covers the following topics:
•Initial Configuration, page 7-5
•Verifying the Initial Configuration, page 7-6
•Completing the Configuration, page 7-6
Initial Configuration
You can configure your router by using one of the following tools:
Cisco 1800 Series Routers (Modular) Hardware Installation Guide
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7-5
Initial Configuration of the Router
•Cisco Router and Security Device Manager—See the “Cisco Router and Security Device Manager”
section on page 7-6
•Setup command facility—See the “Initial Configuration Using the Setup Command Facility” section
in the Cisco 1800 Series Integrated Services Routers (Modular) Quick Start Guide.
•Command-line interface (CLI)—See the “Initial Configuration Using Cisco CLI—Manual
Configuration” section in the Cisco 1800 Series Integrated Services Routers (Modular) Quick Start
Guide.
Cisco Router and Security Device Manager
If the Cisco Router and Security Device Manager (SDM) has been installed on your router, the following
messages appear at the end of the startup sequence:
yourname con0 is now available
Press RETURN to get started.
For instructions on configuring your router by using SDM, see the Cisco Router and Security Device
Manager (SDM) Quick Start Guide. To use SDM, you can download the latest version of SDM and
instructions for installing it on your router:
Chapter 7 Power-Up Procedures for Cisco 1800 Series Routers (Modular)
http://www.cisco.com/pcgi-bin/tablebuild.pl/sdm
To obtain the SDM quick start guide, SDM release notes, and other SDM documentation, go to
www.cisco.com/go/sdm.
Verifying the Initial Configuration
Verify that the new interfaces are operating correctly by performing the following tests:
•Enter the show interfaces command to verify that the interfaces are operating correctly and that the
interfaces and line protocol are in the correct state—up or down.
•Enter the show ip interface brief command to display a summary status of the interfaces configured
for IP.
•Enter the show configuration command to verify that you configured the correct hostname and
password.
When you have completed and verified the initial configuration, your Cisco router is ready to be
configured for specific functions. See the
information about locating documentation for advanced configuration procedures.
Completing the Configuration
When you have completed and verified the initial configuration, your Cisco router is ready to be
configured for specific functions. For advanced configuration procedures, use either SDM or the CLI.
“Completing the Configuration” section on page 7-6 for
For configuration procedures using SDM, see Cisco Router and Security Device Manager (SDM) Quick
Start Guide.
For configuration procedures using the CLI, see Cisco 1800 Series Router Software Configuration. The
software configuration documents include information about the following topics:
•Basic software configuration
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Chapter 7 Power-Up Procedures for Cisco 1800 Series Routers (Modular)
Powering up the Cisco 1861 Integrated Services Router
•Feature documentation
•Troubleshooting and maintenance
•Cisco 1800 series cards and modules
Powering up the Cisco 1861 Integrated Services Router
To power up the Cisco 1861 Integrated Services Router, perform the following steps:
Step 1Verify that the AC power cord is connected to the power supply.
Step 2Power up the power supply and the Cisco 1861 ISR, by connecting the power cord plug to a grounded
AC outlet.
NoteThere is no external Power On/Off switch on the power supply.
Step 3Verify the LED indicators on the front panel of the Cisco 1861 Integrated Services Router, as required.
See
Figure 7-1.
Software Components of the Cisco 1861 Integrated Services
Router
The Cisco 1861 Integrated Services Router is shipped with a factory-installed software configuration for
a basic IP telephony system that enables phone users to make and receive calls using the preconfigured
numbers on their IP phones within minutes after connecting the Cisco 1861 Integrated Services Router
to the Ethernet and their IP phones to the platform.
the Cisco 1861 Integrated Services Router.
Ta b l e 7-2Cisco 1861 Integrated Services Router Software Components
Entry-level call processing
system that provides a
wide range of IP telephony
features for small to
medium-sized business
customers and
autonomous small
enterprise branch offices.
automated attendant
services specifically
designed for the small and
medium-sized branch
office environment.
Table 7-2 summarizes the software components of
All files and configurations for IP phones are
stored internally on the Cisco 1861 Integrated
Services Router for a cost-effective, highly
reliable, IP communications solution.
Users can easily and conveniently manage their
voice messages and greetings with intuitive
telephone prompts and a straightforward
web-based GUI that allows simple administration
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7-7
Software Components of the Cisco 1861 Integrated Services Router
information theft, virus
outbreaks, and application
abuse, whether from
known or unknown
threats, internal or external
sources.
Cisco IOS FirewallProtects customer
networks against network
and application layer
attacks, viruses, and
worms, and at the same
time provides effective
control on various
application traffic flowing
through the network.
Cisco Secure VPNCarries private data over a
public network and
extends remote access to
users over a shared
infrastructure.
Chapter 7 Power-Up Procedures for Cisco 1800 Series Routers (Modular)
Integrated for a robust array of security features.
Help businesses guarantee network uptime and
security.
Most cost-effective method to provide increased
VPN throughput with minimal effect on
processing.
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8
Troubleshooting Cisco 1800 Series Routers
(Modular)
If you encounter problems with your Cisco 1800 series integrated services router (ISR) (modular), the
information in this chapter can help you isolate problems in the router or eliminate the router as the
source of the problem.
This chapter contains the following sections:
•Problem Solving, page 8-1
•Reading LEDs, page 8-4
•System Messages, page 8-5
•Recovering a Lost Password, page 8-6
•More Troubleshooting Help, page 8-6
NoteTo troubleshoot interface cards, see Overview of Cisco Interface Cards for Cisco Access Routers.
If you cannot locate the source of the problem, contact a Cisco customer service representative for
information on how to proceed. For technical support information, see the
and Submitting a Service Request” section on page 1-15. Before you call, have the following
information ready:
•Chassis type and serial number
•Maintenance agreement or warranty information
•Type of software and version number
•Date you received the router
•Brief description of the problem
•Brief explanation of the steps you have taken to isolate the problem
Problem Solving
The key to problem solving is to isolate the problem to a specific subsystem by comparing what the
router is doing to what it should be doing.
The LEDs on the router aid you in determining router performance and operation. The LEDs are
described in the
“Obtaining Documentation
“Reading LEDs” section on page 8-4.
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Chapter 8 Troubleshooting Cisco 1800 Series Routers (Modular)
Problem Solving
When solving problems, consider the following router subsystems:
•Power and cooling systems—External power source, power cable, router power supply, circuit
breaker, and router fan. Also check for inadequate ventilation or air circulation.
•Interface cards—LEDs on the interface cards help identify a failure.
•Cables—External cables that connect the router to the network.
Troubleshooting the Power and Cooling Systems
Both the system LED and the fans can help you troubleshoot a power problem. Check the following
items to help isolate the problem:
Normal Indications
With the power switch on, the normal indications are:
•SYS PWR LED on green and continuous
•Fan operating
Fault Indications
Check the following symptoms to locate or eliminate faults in the power and cooling systems:
•With the power switch on, is the SYS PWR LED on?
–
If the LED is green and continuous, the router is receiving power and is functional.
–
If the LED is off, check the power source and power cable.
•With the power switch on and the SYS PWR LED on and green, does the fan operate?
–
If no, check the fan.
–
If yes, the power system is functioning.
•With the power switch on and the SYS PWR LED off, does the fan operate?
–
If yes, the router is receiving power. The fan is connected directly to the DC outputs of the power
supply.
–
If no, check the power source and power cable.
•Does the router shut down after being on a short time?
–
Check for an environmentally induced shutdown. See the next section, “Environmental
Reporting Features, page 8-3.”
–
Check the environmental site requirements in the “General Site Requirements” section on
page 3-3.
–
Check for a power supply failure by inspecting the SYS PWR LED on the front panel. If it is
green, the power supply is functional.
•Router partially boots, but LEDs do not go on.
–
Check for a power supply failure by inspecting the SYS PWR LED on the front panel of the
router. If the SYS PWR LED is blinking or continuously green, the power supply is functional.
–
If the SYS PWR LED is not on, see “Cisco One-Year Limited Hardware Warranty Terms”
section on page 1-14.
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Chapter 8 Troubleshooting Cisco 1800 Series Routers (Modular)
Environmental Reporting Features
If the router is operating at an abnormally high temperature, consider the following causes:
•Fan failure
•Air conditioner failure in the room
•Air blockage to cooling vents
Take steps to correct the problem. See the “Site Environment” section on page 3-4.
Troubleshooting Cables, Connections, and Interface Cards
Network problems can be caused by cables, cable connections, or interface cards, or by external devices
such as a modem, transceiver, hub, wall jack, WAN interface, or terminal. Check for the following
symptoms to help isolate the problem.
•Card is not recognized by the router.
–
Make sure that the card is firmly seated in its slot.
–
Check the LEDs on the card. Each card has its own set of LEDs.
Problem Solving
–
Make sure that you have a version of Cisco IOS software that supports the card.
•Card is recognized, but interface ports do not initialize.
–
Make sure that the card is firmly seated in its slot.
–
Check external cable connections.
–
Make sure that you have a version of Cisco IOS software that supports the card. Check the
software requirements for the affected card, which can be found in the configuration note for
the card.
•Router does not boot properly, or constantly or intermittently reboots.
–
Make sure that the card is firmly seated in its slot.
–
Check the router chassis or software.
•Router boots, but the console screen is frozen.
–
Check the external console connection.
–
Verify that the parameters for your terminal are set as follows:
(a) The same data rate as configured for the router (9600 baud is the default)
(b) 8 data bits
(c) 1 stop bit
(d) No parity generated or checked
•Router powers on and boots only when a particular card is removed.
–
Check the card. See the “Cisco One-Year Limited Hardware Warranty Terms” section on
page 1-14 and the “Obtaining Documentation and Submitting a Service Request” section on
page 15 of the“Introduction to Cisco 1800 Series Routers (Modular) Hardware
Documentation” document for warranty and customer service contact information.
•Router powers on and boots only when a particular cable is disconnected.
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Reading LEDs
Reading LEDs
The LEDs on the router enable you to determine router performance and operation. The System Power
(SYS PWR) LED and the System Activity (SYS ACT) LED are on the front panel; all the other LEDs
are on the back panel.
Ta b l e 8-1 LED Indicators on Cisco 1800 Series Routers
LED IndicatorStateMeaning
SYS PWROffNo output is coming from the
Chapter 8 Troubleshooting Cisco 1800 Series Routers (Modular)
–
There may be a problem with the card or cable. See the “Cisco One-Year Limited Hardware
Warranty Terms” and the “Obtaining Documentation and Submitting a Service Request”
sections of the “Introduction to Cisco 1800 Series Routers (Modular) Hardware
Documentation” document for warranty and customer service contact information.
Possible Causes and Corrective
Actions
Power is not switched on at the
internal power supply.
router.
Solid greenRouter is receiving power, and
the internal power supply is
functional.
Blinking
green
SYS ACTOffNo packet transfers are
BlinkingSystem is actively transferring
During bootup, router is
booting up normally.
After bootup, router is
operating in ROM monitor
mode.
occurring.
packets and monitoring
internal activity
Power is not available from the
source.
Faulty input power wires or
connections are missing.
Failed power supply in the router. To
replace the internal power supply,
call your Cisco technical support
representative.
Normal indication. No action is
required.
Normal indication. No action is
required.
See the router rebooting and
ROM monitor information in the
Cisco 1800 series software
configuration documentation.
Interface card connections are not
functional.
Router is not configured properly.
Check configuration, and make
corrections as necessary.
Normal indication. No action is
required.
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Table 8-1 LED Indicators on Cisco 1800 Series Routers (continued)
LED IndicatorStateMeaning
CF
(CompactFlash
Busy)
OffThe CompactFlash memory
Blinking
green
card is not being accessed.
The CompactFlash memory
card is being accessed.
System Messages
Possible Causes and Corrective
Actions
Normal indication. No action is
required. It is okay to remove the
CompactFlash memory card if the
CF LED remains off.
Normal indication. No action is
required.
CautionDo not remove the
CompactFlash memory
card while it is being
accessed.
FDXOffFast Ethernet port next to the
LED is operating in
half-duplex mode.
Solid greenFast Ethernet port next to the
LED is operating in full-duplex
mode.
100OffFast Ethernet port next to the
LED is operating at 10 Mbps.
Solid greenFast Ethernet port next to the
LED is operating at 100 Mbps.
LinkOffFast Ethernet link is not
established at the Ethernet port
next to the LED.
Solid greenFastEthernet link is established
at the Ethernet port next to the
LED.
AIM
(Advanced
integration
module)
OffNo AIM is installed.Indication is for information only.
Solid greenAIM is recognized by the
router and is initialized.
Indication is for information only.
Indication is for information only.
Indication is for information only.
Indication is for information only.
Ethernet is not active or is not
connected. Check Ethernet
connections.
Router is not configured properly.
Check configuration, and make
corrections as necessary.
Normal indication. No action is
required.
Normal indication. No action is
required.
System Messages
This section describes system error and recovery messages that may appear when a Cisco 1800 series
router is operated. The Cisco IOS software displays system error and recovery messages on an external
device console terminal screen. (For more information, see the
on page 6-4.)
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Recovering a Lost Password
The terminal should display one of the following prompts:
Router> (indicates the user EXEC command mode)
or
Router# (indicates the privileged EXEC command mode)
The Cisco IOS software checks the system condition once every 30 seconds. If a condition still exists,
the error message is displayed again; if the error condition has cleared, a recovery message is displayed.
Table 8-2 describes some of the most common system error and recovery messages.
Ta b l e 8-2System Messages
Error MessageExplanantion
%ENVMON-3-FAN_OK: Fan <fan-number>
functional now
%ENVMON-3-FAN_FAIL: Fan <fan-number> is
malfunctioning
%CFG-3-CARD_NOT_SUPPORTED: Slot <n>.
<Card identification from cookie, including at
least card type, version, revision, and serial
number>
%CFG-6-UNKNOWN_AIM: AIM module in
AIM slot <n> is not supported by this IOS image.
Card info: <all TLV PEP data from cookie>
Chapter 8 Troubleshooting Cisco 1800 Series Routers (Modular)
The cooling fan within the chassis is working.
The cooling fan within the chassis is not working.
The card found is not recognized or is not
supported in the specified slot.
This Cisco IOS image does not have the driver
code for the AIM discovered in AIM slot.
Recovering a Lost Password
You can recover a lost enable password, but an enable secret password is encrypted and is not
recoverable. If you lose an enable secret password that is configured on your router, you can replace it
with a new enable secret password.
For password recovery and replacement procedures, see the Password Recovery Procedures.
More Troubleshooting Help
For online troubleshooting help, go to the TAC Case Collection Tool and Troubleshooting Assistant.
You must have an account on Cisco.com. If you do not have an account or have forgotten your username
or password, click Cancel at the login dialog box and follow the instructions that appear.
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Installing Interface Cards in Cisco 1800 Series
Routers (Modular)
Cisco Interface Cards Installation Guide
The Cisco Interface Cards Installation Guide contains the procedures for installing the various types of
interface cards in external chassis slots. Interface cards supported by the Cisco 1800 series integrated
services routers (modular) include the following types:
•Voice-WAN interface cards (VWICs)—data only on the Cisco 1841 router
•WAN interface cards (WICs)
•High-speed WAN interface cards (HWICs)
You can view the Cisco Interface Cards Installation Guide on Cisco.com.
9
Related Product Documentation
The following documentation is related to your product. This document was not shipped with your
product, but you can access it on Cisco.com.
•Cisco Network Modules and Interface Cards Regulatory Compliance and Safety Information
Installing WICs, VWICs, and HWICs
This section describes how to install WICs, VWICs, and HWICs into Cisco 1800 series routers.
CautionDo not connect a WAN cable to an interface card until you have completed its installation procedure.
The Cisco 1841 router has two interface card slots. Each slot can accommodate a Cisco WIC, VWIC
(data only mode), or a single-wide high-speed WIC (HWIC).
NoteCisco double-wide HWICs are not supported in the Cisco 1841 router.
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S
E
E
M
A
N
U
A
L
B
E
F
O
R
E
I
N
S
T
A
L
L
A
T
I
O
N
DSU
56K
CD
AL
LP
RD
TD
To install a card in a Cisco 1841 router, follow these steps:
Step 1Make sure that the router is turned off and is disconnected from power.
CautionPower must be removed from the system prior to installing or removing interface cards to avoid
damaging them. When interface cards are pushed into or pulled out of a router that is powered up, there
is a strong possibility that they could be damaged electrically and would no longer function.
Step 2Loosen the thumbscrews on the interface card blank faceplate on the back panel, as shown in Figure 9-1.
You should be able to loosen the screws using your fingers; however, if the screws are very tight, you
might need to use a Phillips screwdriver.
Figure 9-1Removing an Interface Card Blank Faceplate
Chapter 9 Installing Interface Cards in Cisco 1800 Series Routers (Modular)
CISCO 1841
1
0
0
-
2
4
0
V
A
C
-
1
A
5
0
/6
0
H
z
1
1Blank faceplate
Step 3Remove the blank faceplate that covers the card slot.
Step 4Hold the interface card by the edges on either side of the card front panel, and line up the card edges
with the guides inside the card slot, as shown in
Figure 9-2.
Figure 9-2Inserting an Interface Card into the Router
CISCO 1841
1
0
0
-2
4
0
V
A
C
-
1 A
50
/6
0
H
z
1
2
1
95767
95768
1Card guides2Interface card
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Step 5Insert the card in the slot, and gently push it into the router until the front panel of the card is flush with
the back panel of the router.
Step 6Tighten the screws.
Installing WICs, VWICs, and HWICs
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Installing and Replacing CompactFlash Memory
Cards on Cisco 1800 Series Routers (Modular)
This chapter describes installing and replacing CompactFlash memory cards in Cisco 1800 series
integrated services routers (ISR) (modular). You can perform these procedures when the router has been
installed in its working location with all power and interface cables connected. This chapter contains the
following sections:
CompactFlash memory cards are sensitive to electrostatic discharge (ESD) damage. ESD damage, which
can occur when electronic cards or components are handled improperly, results in intermittent or
complete failures.
CHA PTER
10
To prevent ESD damage, follow these guidelines:
•Always use an ESD wrist or ankle strap and ensure that it makes good skin contact.
•Connect the equipment end of the strap to an unfinished chassis surface.
•Place a removed CompactFlash memory card on an antistatic surface or in a static shielding bag. If
the card will be returned to the factory, immediately place it in a static shielding bag.
•Avoid contact between the card and clothing. The wrist strap protects the card from ESD voltages
on the body only; ESD voltages on clothing can still cause damage.
•Do not remove the wrist strap until the installation is complete.
CautionFor safety, periodically check the resistance value of the antistatic strap. The measurement should be
between 1 and 10 megohms (Mohms).
Replacing CompactFlash Memory Cards
This section describes how to remove and install CompactFlash memory cards.
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Chapter 10 Installing and Replacing CompactFlash Memory Cards on Cisco 1800 Series Routers (Modular)
Removing a CompactFlash Memory Card
To remove a CompactFlash memory card from an external slot, follow these steps:
CautionIf the CF LED is on or blinking, do not remove the CompactFlash memory card. The router could crash,
or the flash memory contents could be corrupted.
Step 1Press the ejector button next to the CompactFlash memory card. The ejector button moves outward so
that it projects from the panel.
Step 2Press the ejector button again to unseat the card.
Step 3Carefully pull the card out of the slot.
Step 4Place the removed CompactFlash memory card on an antistatic surface or in a static shielding bag.
Step 5Push the ejector button in until it clicks.
CautionTo prevent damage to the ejector mechanism, the ejector button must remain fully seated when not being
used to eject a CompactFlash memory card.
Installing a CompactFlash Memory Card
To install a CompactFlash memory card, follow these steps:
Step 1Make sure that the ejector button is fully seated so that it does not project from the panel.
NoteIf the ejector button projects from the panel, push it in until it clicks.
Step 2With the label facing up, insert the connector end of the CompactFlash memory card into the slot until
the card is seated in the connector. The card is keyed so that it cannot be inserted incorrectly.
NoteIf the ejector button projects from the panel after you insert the CompactFlash memory card, remove the
card, press the ejector button until it clicks, and reinsert the card.
CautionTo prevent damage to the ejector mechanism, the ejector button must remain fully seated when not being
used to eject a CompactFlash memory card.
Using the Compact Flash Guard
The Compact Flash guard (CF-guard) provides protection for the compact flash memory slot.
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NoteA small flat-head screwdriver is required to attach the CF-guard.
To install the CF-guard, follow these steps:
Step 1Unpack the CF-guard.
158076
Step 2Slip the CF-guard flap into the notch in the CompactFlash memory slot.
Step 3Screw the CF-guard into the screw hole.
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11
Installing and Upgrading Internal Modules in
Cisco 1800 Series Routers (Modular)
This chapter describes how to install or upgrade modules that are located internally within the
Cisco
1800 series integrated services routers (modular): memory modules and advanced integration
modules (AIMs). You need to remove the cover from the router to install or remove any of these items.
The chapter contains the following sections:
•Safety Warnings, page 11-1
•Modules Internal to the Cisco 1841 Router, page 11-2
NoteTo see translations of the warnings that appear in this publication, see the Regulatory Compliance and
Safety Information for Cisco 1840 Routers.
Safety Warnings
Warning
Warning
Warning
Warning
Warning
Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord.
Statement 1
Before working on equipment that is connected to power lines, remove jewelry (including rings,
necklaces, and watches). Metal objects will heat up when connected to power and ground and can
cause serious burns or weld the metal object to the terminals.
During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly
touch the backplane with your hand or any metal tool, or you could shock yourself.
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
Read the installation instructions before you connect the system to its power source.
Statement 43
Statement 94
Statement 1004
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Chapter 11 Installing and Upgrading Internal Modules in Cisco 1800 Series Routers (Modular)
Warning
Hazardous network voltages are present in WAN ports regardless of whether power to the router is
OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching
cables, detach the end away from the router first.
Statement 1026
Modules Internal to the Cisco 1841 Router
This section tells how to install a small outline dual in-line memory module (SODIMM) and an advanced
integration module (AIM) in the Cisco
•Opening the Chassis, page 11-2
•Locating Modules, page 11-4
•Installing a SODIMM, page 11-5
•Installing an AIM, page 11-6
•Closing the Chassis, page 11-11
All the module replacement procedures in this section require removal of the chassis cover. Before you
perform any of the module replacement procedures, disconnect the power and remove the cover as
described in the
“Opening the Chassis” section on page 11-2. After you complete the module
replacement procedures, install the chassis cover as described in the “Closing the Chassis” section on
page 11-11.
1841 router. It contains the following subsections:
Opening the Chassis
To open the chassis, follow these steps. A number 1 Phillips screw driver is required.
Step 1Make sure that the router is turned off and is disconnected from AC power.
Step 2Turn the router upside down, and rest the top of the router on a flat surface.
Step 3Use the Phillips screwdriver to remove the screw that holds the top and bottom of the chassis together,
as shown in
Figure 11-1.
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Figure 11-1Removing the Chassis Screw
1
Modules Internal to the Cisco 1841 Router
103164
1Router cover fastening screw
Step 4Insert a flat-head screwdriver into the slots at the screwdriver pry points and rotate the screwdriver 90
degrees to disengage the top cover from the chassis. See
Figure 11-2.
Figure 11-2Screwdriver Pry Points
1
1
121041
1Screwdriver pry points
Step 5Turn the router back to its original position (top up).
Step 6Gently slide the top of the router (which is facing up toward you) away and up from the bottom of the
router (which is resting on the flat surface). See
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Figure 11-3.
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11-3
Modules Internal to the Cisco 1841 Router
Figure 11-3Removing the Cover of the Cisco 1841 Router
2
Chapter 11 Installing and Upgrading Internal Modules in Cisco 1800 Series Routers (Modular)
1
103165
1Slide cover back from router chassis2Rotate cover to remove from router chassis
Step 7Place the router bottom on an antistatic mat, and begin installing memory.
Locating Modules
Figure 11-4 shows where the connector for the SODIMM or the AIM is located on the Cisco 1841
motherboard.
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Figure 11-4Cisco 1841 Interior
10
6
Modules Internal to the Cisco 1841 Router
9
8
7
6
4
5
15
3
11
1
2
1Ground screw7AIM module
2Interface card slot 08SODIMM socket
3USB port9Power supply connection
4CompactFlash memory card slot10 System fan
5Interface card slot 111 Power supply
6Safety shields for WIC/HWIC slots and
connectors
95906
CautionDo not, under any circumstances, tamper with or attempt to remove the safety shields protecting the
WIC/HWIC slots and connectors.
Installing a SODIMM
You can install a SODIMM to increase the amount of DRAM in the router.
To install a SODIMM on the router motherboard, follow these steps:
Step 1Locate the SODIMM socket on the motherboard.
Step 2Remove any existing SODIMM by gently pulling the spring-loaded clips on the end of the socket far
enough to clear the SODIMM, and gently pulling the SODIMM up and away from the socket. See
Figure 11-5.
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Figure 11-5Removing a SODIMM
3
Chapter 11 Installing and Upgrading Internal Modules in Cisco 1800 Series Routers (Modular)
2
1
103155
1Spring-loaded clips3SODIMM socket
2SODIMM
Step 3Insert the SODIMM into the SODIMM socket, as shown in Figure 11-6.
Figure 11-6Installing a SODIMM
1
2
1SODIMM3Spring-loaded clips
2Insert and rotate into socket.
Step 4Firmly press the SODIMM into the socket until the spring-loaded clips on the socket snap over the end
of the SODIMM.
Installing an AIM
The Cisco 1841 router has the capability to support a single AIM module. To install an AIM, follow the
procedure given here.
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CautionWhen you install an AIM, always wear an ESD-preventive wrist strap, and ensure that it makes good
contact with your skin. Connect the equipment end of the wrist strap to the metal part of the chassis.
CautionHandle AIMs by the edges only. AIMs are ESD-sensitive components and can be damaged by
mishandling.
Modules Internal to the Cisco 1841 Router
Accessory Kit to Use
Some AIMs are provided with multiple accessory kits that contain different configurations of mounting
hardware. Mounting hardware for the Cisco
two machine thread metal screws, and one plastic standoff.
To install an AIM2-CUE-K9 or an AIM2-APPRE-104-K9, use the snap-fit blue standoff, the two hex
standoffs, and the two M2.5 screws found in mounting kit 69-1870-01. You can discard the remaining
parts.
For all other AIM module installations, use the hardware found in mounting kit 69-1316-01.
Installation Procedure
To install the AIM, perform the following steps. You need a number 2 Phillips screwdriver or flat-head
screwdriver to complete this procedure.
Step 1Find the metal standoff attachment locations on the system board near the AIM connector, indicated by
a star pattern, as shown in
1841 router consists of two machine thread metal standoffs,
Figure 11-7.
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Modules Internal to the Cisco 1841 Router
Figure 11-7Location of Metal Standoff Attachment Locations
System board
Step 2Install the two metal standoffs from the accessory kit into the system board in the metal standoff
attachment locations, as shown in
Locations for AIM standoffs are denoted by a star pattern around the standoff mounting holes.
Chapter 11 Installing and Upgrading Internal Modules in Cisco 1800 Series Routers (Modular)
121107
AIM connector
Figure 11-9. Use a 1/4-inch nut driver to tighten the standoffs.
CautionMake sure that the standoffs are installed straight. Tighten them gently but firmly. The shoulder must be
seated tightly against the system board.
Step 3Insert the plastic standoff (Figure 11-8) from the accessory kit into the hole in the system board. See
Figure 11-9. Press the standoff firmly into the system board to be sure that it is locked to the board.
NoteThe plastic standoff snaps into the system board. Be sure to insert the locking end of the standoff into
the system board. The locking end is the shortest end of the standoff.
Figure 11-8 identifies the locking
end of the plastic standoff used with AIMs.
NoteFor most AIMs, the plastic snap-in standoff is white. For the AIM2-CUE-K9 and the
AIM2-APPRE-104-K9, the plastic standoff is blue and has a slightly larger snap-in feature to
accomodate the PCB which is thicker.
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Figure 11-8Plastic Standoff Orientation
AIM end
Modules Internal to the Cisco 1841 Router
Locking end
82620
Step 4Insert the connector on the AIM into the AIM connector on the system board. See Figure 11-9.
NoteBe sure to press firmly on the AIM until the board seats onto the connector. The plastic standoff
must snap into the hole in the AIM board. See Figure 11-9.
Step 5Insert the screws from the accessory kit through the AIM into the metal standoffs. See Figure 11-9.
Carefully tighten the screws with a Phillips screwdriver.
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Figure 11-9Connecting the AIM to the System Board
AIM
Snap-in
plastic
standoff
Chapter 11 Installing and Upgrading Internal Modules in Cisco 1800 Series Routers (Modular)
Metal standoffs
Step 6Check that the AIM is installed correctly on the system board. See Figure 11-10.
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Figure 11-10Correctly Installed AIM
Modules Internal to the Cisco 1841 Router
58696
Applying the AIM Label
The AIM label for the chassis might be in the AIM mounting kit, or it might be attached to the label on
the AIM card. To apply the chassis label, follow these steps:
Step 1If the chassis label is attached to the label on the AIM card, carefully tear off the chassis label at the
perforation. If the chassis label is in the AIM mounting kit, remove the label from the kit bag.
Step 2Peel the chassis label from its backing.
Step 3If there is a suitable space, apply the chassis label to the back of the chassis. If no suitable space is
available on the back of the chassis, apply the label to the top cover at the back edge. The label must be
visible with the chassis installed.
NoteDo not apply the AIM label for the chassis to a blank cover plate; to any removable network
Closing the Chassis
To close the chassis, follow these steps:
module or interface card; or over any holes, screws, chassis vents, or existing labels.
Step 1Rotate the cover down onto the chassis. Slide the cover back onto the bottom of the chassis. See
Figure 11-11.
Step 2Push firmly to close.
Step 3Turn the router upside-down.
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Modules Internal to the Cisco 1841 Router
Step 4Use a number 1 Phillips—screwdriver to reinstall the screw that holds the cover to the chassis. See
Figure 11-1.
Figure 11-11Closing the Chassis
1
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