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The Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and
Configuration Guide is written for hardware installers and system administrators
of Cisco routers.
This publication assumes that the user has a substantial background in installing
and configuring router and switch-based hardware. The reader should also be
familiar with electronic circuitry and wiring practices, and have experience as an
electronic or electromechanical technician.
Purpose
OL-11495-01
This installation and configuration guide contains procedures for installing the
router hardware, creating a basic startup configuration file, and powering on the
router for the first time.
Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
xiii
Document Organization
Document Organization
This installation and configuration guide is organized into the following chapters
and appendixes:
•Chapter 1, “Product Overview,”provides an introduction to the major
components of the Cisco 12016, Cisco 12416, and Cisco 12816 series routers.
•Chapter 2, “Preparing for Installation,” describes safety considerations,
required tools and equipment, an overview of the installation, and procedures
to perform before the installation.
•Chapter 3, “Installing the Router,” provides instructions for installing the
hardware and connecting external network interface cables.
•Chapter 4, “System Startup and Basic Configuration,” provides simple
procedures for completing a basic system configuration, and for checking and
saving the configuration to system memory.
•Chapter 5, “Troubleshooting the Installation,” provides guidelines for
troubleshooting the router hardware installation.
•Chapter 6, “Router Field Diagnostics,” describes how to load and run router
field diagnostics.
•Chapter 7, “Maintaining the Router,”provides removal and replacement
procedures for primary router components or field-replaceable units (FRUs).
•Appendix A, “Technical Specifications,” provides a summary of physical,
electrical, and environmental specifications for the router.
About This Guide
xiv
•Appendix B, “Site Log,”provides a sample site log that can be used to record
actions relevant to the operation and maintenance of the router.
•Index
Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
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About This Guide
Document Conventions
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Command descriptions use these conventions:
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indicates the current level of the EXEC command interpreter.
For example, the prompt router> indicates that you should be at the user
level, and the prompt
level. Access to the privileged level usually requires a password. Refer to the
related software configuration and reference documentation for additional
information.
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Document Conventions
key.
router# indicates that you should be at the privileged
OL-11495-01
Examples use these conventions:
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NoteMeans reader take note. Notes contain helpful suggestions or references to
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Obtaining Documentation
TimesaverMeans the described action saves time. You can save time by performing the
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About This Guide
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You can access international Cisco websites at this URL:
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Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
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ml
From this site, you can perform these tasks:
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•Register to receive security information from Cisco.
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About This Guide
A current list of security advisories and notices for Cisco products is available at
this
URL:
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If you prefer to see advisories and notices as they are updated in real time, you
can access a Product Security Incident Response Team Really Simple Syndication
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Cisco is committed to delivering secure products. We test our products internally
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think that you might have identified a vulnerability in a Cisco product, contact
PSIRT:
•Emergencies — security-alert@cisco.com
An emergency is either a condition in which a system is under active attack
or a condition for which a severe and urgent security vulnerability should be
reported. All other conditions are considered nonemergencies.
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In an emergency, you can also reach PSIRT by telephone:
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•1 877 228-7302
•1 408 525-6532
TipWe encourage you to use Pretty Good Privacy (PGP) or a compatible product to
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Never use a revoked or an expired encryption key. The correct public key to use
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http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht
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Obtaining Technical Assistance
The link on this page has the current PGP key ID in use.
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical
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The Cisco Technical Support & Documentation website provides online
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NoteUse the Cisco Product Identification (CPI) tool to locate your product serial
number before submitting a web or phone request for service. You can access the
CPI tool from the Cisco Technical Support & Documentation website by clicking
the Tools & Resources link under Documentation & Tools.Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click
the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool
offers three search options: by product ID or model name; by tree view; or for
certain products, by copying and pasting show command output. Search results
show an illustration of your product with the serial number label location
highlighted. Locate the serial number label on your product and record the
information before placing a service call.
Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
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About This Guide
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4
service requests. (S3 and S4 service requests are those in which your network is
minimally impaired or for which you require product information.) After you
describe your situation, the TAC Service Request Tool provides recommended
solutions. If your issue is not resolved using the recommended resources, your
service request is assigned to a Cisco engineer. The TAC Service Request Tool is
located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the
Cisco TAC by telephone. (S1 or S2 service requests are those in which your
production network is down or severely degraded.) Cisco engineers are assigned
immediately to S1 and S2 service requests to help keep your business operations
running smoothly.
To open a service request by telephone, use one of the following numbers:
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Obtaining Technical Assistance
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has
established severity definitions.
Severity 1 (S1)—Your network is “down,” or there is a critical impact to your
business operations. You and Cisco will commit all necessary resources around
the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or
significant aspects of your business operation are negatively affected by
inadequate performance of Cisco products. You and Cisco will commit full-time
resources during normal business hours to resolve the situation.
Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
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xxi
About This Guide
Obtaining Additional Publications and Information
Severity 3 (S3)—Operational performance of your network is impaired, but most
business operations remain functional. You and Cisco will commit resources
during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product
capabilities, installation, or configuration. There is little or no effect on your
business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is
available from various online and printed sources.
•Cisco Marketplace provides a variety of Cisco books, reference guides,
documentation, and logo merchandise. Visit Cisco Marketplace, the company
store, at this
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•Cisco Press publishes a wide range of general networking, training and
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publications. For current Cisco Press titles and other information, go to Cisco
Press at this
http://www.ciscopress.com
•Pack et magazine is the Cisco Systems technical user magazine for
maximizing Internet and networking investments. Each quarter, Packet
delivers coverage of the latest industry trends, technology breakthroughs, and
Cisco products and solutions, as well as network deployment and
troubleshooting tips, configuration examples, customer case studies,
certification and training information, and links to scores of in-depth online
resources. You can access Packet magazine at this
http://www.cisco.com/packet
•iQ Magazine is the quarterly publication from Cisco Systems designed to
help growing companies learn how they can use technology to increase
revenue, streamline their business, and expand services. The publication
identifies the challenges facing these companies and the technologies to help
URL:
URL:
URL:
xxii
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About This Guide
Obtaining Additional Publications and Information
solve them, using real-world case studies and business strategies to help
readers make sound technology investment decisions. You can access iQ
Magazine at this URL:
http://www.cisco.com/go/iqmagazine
or view the digital edition at this URL:
http://ciscoiq.texterity.com/ciscoiq/sample/
•Internet Protocol Journal is a quarterly journal published by Cisco Systems
for engineering professionals involved in designing, developing, and
operating public and private internets and intranets. You can access the
Internet Protocol Journal at this
http://www.cisco.com/ipj
•Networking products offered by Cisco Systems, as well as customer support
services, can be obtained at this
http://www.cisco.com/en/US/products/index.html
•Networking Professionals Connection is an interactive website for
networking professionals to share questions, suggestions, and information
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http://www.cisco.com/discuss/networking
•World-class networking training is available from Cisco. You can view
current offerings at this
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URL:
URL:
URL:
OL-11495-01
http://www.cisco.com/en/US/learning/index.html
Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
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Obtaining Additional Publications and Information
About This Guide
xxiv
Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
GRP PCMCIA Card Slots and Status LEDs1-25
GRP Reset Switch1-27
GRP Auxiliary and Console Ports1-28
GRP Ethernet Ports and Status LEDs1-28
GRP Alphanumeric Message Displays1-30
Safety with Equipment2-2
Safety with Electricity2-3
Preventing Electrostatic Discharge Damage2-4
Lifting Guidelines2-6
Compliance and Safety Information2-6
Laser Safety2-7
Site Requirement Guidelines2-7
Rack-Mounting Guidelines2-7
Enclosed Rack2-8
Open Rack2-8
Telco Rack2-9
Site Layout and Equipment Dimensions2-11
Air Flow Guidelines2-15
Temperature and Humidity Guidelines2-17
Power Connection Guidelines2-17
AC-Powered Routers2-18
DC-Powered Routers2-19
NEBS Supplemental Unit Bonding and Grounding Guidelines2-22
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Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
v
Contents
Site Wiring Guidelines2-24
GRP Port Connection Guidelines2-25
GRP Auxiliary and Console Port Connections2-26
GRP Auxiliary Port Signals2-27
GRP Console Port Signals2-28
GRP Ethernet Port Connections2-29
GRP RJ-45 Ethernet Connections2-31
GRP MII Ethernet Connections2-33
PRP Port Connection Guidelines2-36
PRP Auxiliary and Console Port Connection Guidelines2-36
PRP Auxiliary Port Signals2-38
PRP Console Port Signals2-39
PRP Ethernet Connections2-40
PRP RJ-45 Ethernet Connections2-42
Alarm Card Connection Guidelines2-45
CHAPTER
vi
3Installing the Router3-1
Pre-Installation Considerations and Requirements3-2
Required Tools and Equipment3-3
Unpacking and Positioning the Router3-3
Removing the Front Covers from Cisco 12016 Original Series Routers3-4
Removing the Front Cover from Cisco 12016 Enhanced Series Routers3-6
Rack-Mounting the Router Chassis3-8
Verifying Rack Dimensions3-8
Installing Center-Mount Brackets—Optional3-9
Installing the Chassis Rack-Mounting Platform3-13
Unpack and Position the Router3-15
Installing the Chassis into the Rack3-16
Supplemental Bonding and Grounding Connections3-21
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Connecting to the Front Grounding Receptacle3-22
Connecting to the Top Rear Receptacle3-24
Attaching the Vertical Cable-Management Trough3-25
Connecting Line Card Network Interface Cables3-27
Connecting GRP Route Processor Cables3-31
Connecting to the GRP Console Port3-32
Connecting to the GRP Auxiliary Port3-33
Connecting to the GRP Ethernet Port3-33
RJ-45 Connection3-35
MII Connection3-35
Connecting PRP Route Processor Cables3-36
Connecting to the PRP Console Port3-37
Connecting to the PRP Auxiliary Port3-38
Connecting to the PRP Ethernet Ports3-38
Connecting an Alarm Card Cable3-40
Contents
CHAPTER
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Connecting Power to the Power Shelf3-41
Connecting Power to the AC-Input Power Shelf3-41
Connecting Power to the DC-Input Power Shelf3-42
Installing the Front Covers of Cisco 12016 Original Series Routers3-47
Installing the Front Cover of Cisco 12010 Enhanced Series Routers3-49
4System Startup and Basic Configuration4-1
Sources of Cisco IOS Software4-2
Preconfiguration Requirements4-2
Boot Process Overview4-3
Powering On the Router and Observing the Boot Process4-4
Manually Booting the System4-11
Locating a Valid Cisco IOS Software Image4-12
Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
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Contents
Booting from the Cisco IOS Software Image4-12
Configuring the Router4-14
Cisco IOS User Interface4-15
Cisco IOS User Interface Command Modes4-15
User EXEC Mode4-16
Privileged EXEC Mode4-16
Global Configuration Mode4-17
Using Setup for Configuration Changes4-18
Configuring Global Parameters Using the Setup Facility4-22
Configuring Network Interfaces4-24
Checking the Software Version Number and Installed Interfaces4-26
Using Global Configuration Mode4-27
Verifying Running Configuration File Settings4-28
Saving the Running Configuration Settings to NVRAM4-29
Viewing the Running Configuration Settings4-30
viii
Configuring the Software Configuration Register4-31
Setting Software Configuration Settings4-33
Changing Software Configuration Register Settings4-35
Low-Order Bits in the Software Configuration Register4-37
High-Order Bits in the Software Configuration Register4-39
Recovering a Lost Password4-41
Using RP Flash Memory Cards4-44
Installing and Removing a Flash Memory Card4-44
Formatting a New Flash Memory Card4-47
Specifying a Cisco IOS Software Image to Boot the System4-48
Flash Memory Commands4-49
pwd Command4-49
cd Command4-49
dir Command4-50
delete Command4-50
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squeeze Command4-51
Booting from Flash Memory4-52
Copying Image Files to or From Flash Memory4-52
Copying a Cisco IOS Software Image into a Flash Memory Card4-54
Copying Cisco IOS Software Images Between Flash Memory Cards4-56
Copying System Configuration Files Between RP Memory and a Flash
Memory Card4-57
Booting a New Cisco IOS Software Image from a Flash Memory
Card4-62
Recovering from Locked Blocks in Flash Memory Cards4-62
Post-Installation Procedures4-63
Contents
CHAPTER
5Troubleshooting the Installation5-1
Troubleshooting Overview5-2
Troubleshooting Using a Subsystem Approach5-2
Normal Router Startup Sequence5-3
Identifying Startup Issues5-4
Troubleshooting the Power Subsystem5-5
Troubleshooting the AC-Input Power Subsystem5-6
Troubleshooting the DC-Input Power Subsystem5-10
Additional Power Subsystem Troubleshooting Information5-14
Troubleshooting the Power Distribution System5-15
Troubleshooting the Processor Subsystem5-17
Troubleshooting the RP5-18
Troubleshooting Using the RP Alphanumeric Display5-19
Troubleshooting Line Cards5-20
Troubleshooting Using the Line Card Alphanumeric Display5-22
Troubleshooting Using the Alarm Cards5-27
Monitoring Critical, Major, and Minor Alarm Status5-28
Troubleshooting the Switch Fabric5-29
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Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
ix
Contents
Analyzing the Data5-30
crc16 Output5-30
Grant Parity and Request Errors5-33
Properly Seating Switch Fabric Cards5-35
Testing Without the verbose Option6-13
Testing Using the verbose Option6-14
Displaying Previous Test Results6-16
7Maintaining the Router7-1
Prerequisites and Preparation7-2
Powering Off the Router7-2
Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
x
OL-11495-01
Contents
Removing and Installing the Front Covers and Bezel Extenders on Original Cisco
12000 Series Routers7-3
Removing the Front Covers7-3
Installing the Front Covers7-4
Attaching Bezel Extenders to the Front Cover7-6
Removing and Replacing the Air Filter Door Front Cover7-9
Removing and Installing Front Doors on Cisco 12016 Enhanced Series
Routers7-13
Cleaning or Replacing the Chassis Air Filter7-17
Cleaning or Replacing the Chassis Air Filter on Cisco 12016 Original Series
Routers7-18
Cleaning or Replacing the Chassis Air Filter on Cisco 12016 Enhanced Series
Routers7-22
Removing and Replacing Blower Modules7-24
Upper and Lower Blower Module Orientation7-25
Troubleshooting the Blower Installation7-28
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Removing and Replacing AC and DC Power Subsystem Components7-29
Installation Guidelines7-29
Power Supply and Power Shelf Compatibility7-30
Installing Upgrade Kits7-32
Removing and Replacing an AC Power Supply7-33
Troubleshooting the AC Power Supply Installation7-42
Removing and Replacing the Standard AC-Input Power Shelf7-44
Removing and Replacing the Optional 2-Level AC-Input Power Shelf7-51
Troubleshooting the AC Power Shelf Installation7-57
Upgrading the AC-Input Power Shelf7-59
Removing and Replacing a DC PEM7-60
Troubleshooting the DC PEM Installation7-66
Removing and Replacing the DC-Input Power Shelf7-68
Troubleshooting the DC Power Shelf Installation7-77
Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
xi
Contents
Removing and Replacing Cards from the Chassis7-79
Removing and Replacing RP and Line Cards from the Upper and Lower Card
Cages7-79
Removing and Replacing an Alarm Card7-81
Removing and Replacing Switch Fabric Cards7-84
Upgrading the Switch Fabric7-86
Upgrade Requirements7-86
Upgrade Procedures7-87
Removing and Installing a Chassis7-88
Preparing the Replacement Chassis7-90
Preparing the Installed Chassis for Removal7-90
Removing and Installing System Components7-91
Removing the Chassis from the Equipment Rack7-92
Installing the Replacement Chassis7-97
Removing and Replacing a Power Bus Board Fuse7-97
APPENDIX
APPENDIX
I
NDEX
xii
ATechnical SpecificationsA-1
Router SpecificationsA-1
Compliance and Safety InformationA-5
BSite LogB-1
Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
OL-11495-01
Introduction
CHA P TER
1
Product Overview
This chapter provides an overview of the Cisco 12016, Cisco 12416, and
Cisco
12816 series routers. It contains physical descriptions of the router
hardware and major components, as well as functional descriptions of the
hardware-related features.
The routers described in this guide are part of the Cisco 12016, Cisco 12416, and
Cisco 12816 series routers and include:
•The original Cisco 12016, Cisco 12416, and Cisco 12816 series routers.
•The newer Cisco 12016, Cisco 12416, and Cisco 12816 enhanced series
routers. The enhanced series of routers use higher capacity power supplies,
more powerful blower modules, and have newly designed front doors.
The capacity of the router switch fabric differentiates each model:
•Cisco 12016 Router—2.5-Gbps switch fabric
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•Cisco 12416 Route—10-Gbps switch fabric
•Cisco 12816 Router—40-Gbps switch fabric
Other than their various capacities, these routers are nearly identical. Differences
between each router are described where necessary, and unless otherwise noted,
the information in this publication applies to all routers.
Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
1-1
Chapter 1 Product Overview
Physical and Functional Description of Router
Physical and Functional Description of Router
The Cisco 12000 series router chassis is a sheet-metal enclosure that houses router
components. The major components consist of three power supplies, upper and
lower line card cages, a switch fabric card cage, and upper and lower blower
modules. Power is distributed to these components over the chassis backplane.
All router models contain the following major components (Figure 1-1):
•Power shelf and power supplies—Three AC or DC power entry modules
(PEMs) provide power to the router. See the
section on page 1-4 for additional information.
•Upper blower module—Supplies cooling air to the upper half of the router so
it does not overheat. See the
“Blower Module” section on page 1-44 for
additional information.
•Upper and lower cable management brackets—Used to neatly route line card
cables. See the
“Upper and Lower Cable Management Brackets” section on
page 1-43 for additional information.
•Upper Line card and Route Processor card cage—Has 8 user-configurable
slots that support a combination of line cards, a route processor (RP), and an
alarm card. See the
“Alarm Card, Line Card, and Rout Processor Overview”
section on page 1-21 for additional information.
“AC and DC Power Subsystems”
1-2
•Switch fabric card cage—Located behind the air filter door, this card cage
contains 5 slots for the switch fabric card set. The switch fabric card set is
made up of 3 switch fabric cards (SFCs) and 2 clock scheduler cards (CSCs).
See the
“Switch Fabric Overview” section on page 1-19 for additional
information.
•Lower Line card and Route Processor card cage—Has 8 user-configurable
slots that support a combination of line cards, a redundant route processor
(RP), and an alarm card. See the
“Alarm Card, Line Card, and Rout Processor
Overview” section on page 1-21 for additional information.
•Lower blower module—Supplies cooling air to the lower half of the router so
it does not overheat. See the
“Blower Module” section on page 1-44 for
additional information.
•Chassis backplane (not shown)—Distributes power to card cages and to the
blower modules.
Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
OL-11495-01
Chapter 1 Product Overview
Figure 1-1Cisco 12016 Series Router Components—Front View
Power shelf and
power supplies
Upper blower
module
Physical and Functional Description of Router
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26194
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Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
1-3
Physical and Functional Description of Router
AC and DC Power Subsystems
A router ships with either an AC or DC powered system. Source power connects
to the power shelf at the back of the chassis which route power to the power
supplies, also referred to as power entry modules (PEMs).
Standard AC Power Shelf
The standard AC-input power subsystem consists of a single-level AC-input
power shelf that house three (2000
AC power supplies which supply full redundant power to the router.
shows the standard power shelf housing original series 2000 W power supplies.
The power supplies participate in an N+1 redundant current-sharing scheme that
is divided among all three power supplies. If one power supply fails, the system
can continue to operate temporarily, (depending on your system configuration)
with the remaining two power supplies. Failed power supplies should be replaced
as soon as possible to ensure full redundancy.
Chapter 1 Product Overview
W original series or 2400 W enhanced series)
Figure 1-2
1-4
CautionTo ensure that the chassis configuration complies with the required power
budgets, use the on-line power calculator. Failure to properly verify the
configuration may result in an unpredictable state if one of the power units fails.
Contact your local sales representative for assistance.
Cisco 12016, Cisco 12416, and Cisco 12816 Router Installation and Configuration Guide
OL-11495-01
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