Cisco 12006, 12406 User Manual

Cisco 12006 and Cisco 12406 Router
Unpacking and Repacking
Instructions

This document contains instructions for unpacking and repackaging the
Cisco 12006 and Cisco 12406 routers. After you unpack the system, refer to the
Cisco 12006 and Cisco 12406 Router Installation and Configuration Guid e for
more information.

This document includes the following topics:

• Before Unpacking the Router, page 2

• Tools and Equipment, page 3

• Unpacking the Router, page 4

• Repacking the Router, page 9

• Regulatory, Compliance, and Safety Information, page 10

• Obtaining Documentation, page 10

• Documentation Feedback, page 12

• Obtaining Technical Assistance, page 12

• Obtaining Additional Publications and Information, page 14

Corporate Headquarters:
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA

© 2006 Cisco Systems, Inc. All rights reserved.

Before Unpacking the Router

50835

Before Unpacking the Router

Figure 1 shows the Cisco 12006 or Cisco 12406 router on its shipping pallet. A

fully configured system can weigh as much as 205 pounds (94 kg), not counting
the additional weight of the pallet and packag ing materials. Before unpacking the
system, you should carefully plan the site location of the router and the method
you will use to move it into position to install it in a rack.

Note Save all packing material and hardware (bolts, screws, brackets, and so on) after

unpacking the router. You can use them to repackage the router for shipping if
necessary.

Figure 1 Cisco 12006 or Cisco 12406 Router Secured to Pallet

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instructions

2

78-16104-02

Tools and Equipment

You need the following items and tools:

• 3/16-inch flat-blade screwdriver

• 1/4-inch flat-blade screwdriver

• 9/16-inch (14-mm) wrench

• 10-mm wrench (open-end or socket)

• Wire cutters

• Pliers

Tools and Equipment

78-16104-02

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instruction s

3

Unpacking the Router

101113

Unpacking the Router

This section explains ho w to unp ack the rout er from t he ship pin g pallet . Figure 2
shows the packing material and accessory kit container.

Figure 2 Unpacking the Router—E nh anced Model)

6

5

4

2

EJECT

SLOT-1

RESET

SLOT-0

AUX

COLL
RX

CONSOLE

RJ-45

TX
LINK

MII

CISCO 12000

SERIES

GIGABIT SWITCH ROUTER

GIGABIT ROUTE PROCESSOR

3

1

1 Pallet ba se 4 Plastic bag
2 Front door (enhanced model only) 5 Accessory kit tray
3 Hold-down brackets with bolts 6 Outer shipping container

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instructions

4

78-16104-02

Unpacking the Router

Step 1 Use wire cutte rs to cut the plastic bands that secure the router to the pallet.
Step 2 Remove the tape that seals the shipping container and open the top of the box.
Step 3 Lift out the accessory kit and set it aside (see Figure 2).
Step 4 Remove the shipping container, the plastic bag, and all of the packing materials

and set them aside.

78-16104-02

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instruction s

5

Unpacking the Router

Step 5 Remove the bolts and screws that secure the two front anchor clips and side angle

brackets to the pallet (Figure 3).
If you are installing the enhanced version of the 12404 Internet router, go to

Step 6. For all other models, go to Step 8.

Figure 3 Removing the Router from the Shippi ng Pallet—Enhanced Model)

EJECT

SLOT-1

RESET

SLOT-0

AUX

COLL

RX

CONSOLE

RJ-45

TX

LINK

MII

CISCO 12000

GIGABIT SWITCH ROUTER

SERIES

GIGABIT ROUTE PROCESSOR

57679

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instructions

6

78-16104-02

Unpacking the Router

Step 6 Cut the plastic tie-wrap and remove it from the upper left hinge bracket ( Figure 4).

Note The plastic tie-wrap secures the front door to the chassis during shipment.

Figure 4 Removing the Tie-Wrap and Label

TIE WRAP

REMOVE

78-16104-02

149690

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instruction s

7

Unpacking the Router

1

Step 7 Open the front door and remove the labels (labeled REMOVE) that protect the

rubber bumpers during shipment (Figure 5).
Close the front door.

Figure 5 Removing the Rubber Bumper Shipping Label

REMOVE

49691

Step 8

Your Cisco router is ready for installation. For installation instructions, see the
Cisco 12006 and Cisco 12406 Router Installation and Configuration Guide (see

Obtaining Documentation, page 10).

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instructions

8

78-16104-02

Repacking the Router

This section describes how to repack your Cisco router into the shipping
container. This procedure assumes you have the pallet, packing material, and
hardware you saved when the chassis was unpacked.

Note If the original packing kit—consisting of the pallet base, hold-down brackets,

bolts, screws, plastic bag cover, packing material, and shipping cartons—was lost
or damaged, you can order another kit (Product Number GSR6-PKG=)

Step 1 Place the router on a Cisco 12006/12406 shipping pallet.
Step 2 Secure the side and rear brackets to the pallet using the bolts and screws you sa ved

when the chassis was unpacked (see Figure 3).

Step 3 Tighten all of the captive screws on the power entry modules, power distribution

unit, and line cards so that they are secure.

Step 4 Refe r to Figure 2 and:

a. Place the plastic bag cover over the router.
b. Place the accessory kit on top of the router.

Repacking the Router

78-16104-02

c. Place the cardboard shipping container over the accessory kit and router.

Note If the master shipper tape closure was removed, replace it before you

secure the bands to your package.

Step 5 Secure the cardboard shipping container to the pallet using straps similar to the

ones used to ship the router to you.
Your router i s ready for shipme nt.

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instruction s

9

Regulatory, Compliance, and Safety Information

Transporting the Router

The shipping package for the router is engineered to reduce the potential of
product damage during shipment. To minimize potential damage to the product,
transport the router in its Cisco specified packaging. Failure to do so may result
in damage to the router or degradation of its performance. Do not remove the
router from its shipping container until you are ready to install it. The router
should always be transported or stored in an upright position. Keep the router in
the shipping container until you have determined an installation site.

Regulatory, Compliance, and Safety Information

The complete list of translated safety warnings a nd agency approvals is available
in the Regulatory Compliance and Safety Information for Cisco 12000 Series
Internet Routers publication (Document Number 78-4347-xx).

Obtaining Documentation

Cisco.com

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instructions

10

Cisco documentation and additional literature are available on Cisco.com. Cisco
also provides several ways to obtain technical assistance and other technical
resources. These sections explain how to obtain technical information from
Cisco Systems.

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

You can acce ss international Cisco website s at this URL:

http://www.cisco.com/public/countries_languages.shtml

78-16104-02

Product Documentation DVD

Cisco documentation and additional literature are available in the Product
Documentation DVD package, which may have shipped with your product. The
Product Documentation DVD is updated regularly and may be more current than
printed documentation.

The Product Documentation DVD is a comprehensiv e library of technical product
documentation on portable media. The DVD enables you to access multiple
versions of hardware and software installation, configuration, and command
guides for Cisco products and to view technical documentation in HTML. With
the DVD, you have access to the same documentation that is found on the Cisco
website without being connected to the Internet. Certain products also have .pdf
versions of the documentation available.

The Product Documentation D VD is av ailable as a single unit or as a subscription.
Registered Cisco.com users (Cisco direct customers) can order a Product
Documentation DVD (pr oduct number DOC- DOCD VD=) fro m the Ordering tool
or Cisco Marketplace.

Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/

Cisco Marketplace:

http://www.cisco.com/go/marketplace/

Obtaining Documentation

Ordering Documentation

Registered Cisco.com users may order Cisco documentation at the Product
Documentation Store in the Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Cisco will continue to support documentation orders using the Ordering tool:

• Registered Cisco.com users (Cisco direct customers) can order

documentation from the Ordering tool:

http://www.cisco.com/en/US/partner/ordering/

• Instructions for ordering documentation using the Ordering tool are at

this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instruction s

78-16104-02

11

Documentation Feedback

• Nonregistered Cisco.com users can order documentation through a local

account representative by calling Cisco Systems Corporate Headquarters
(California, USA) at 408 526-7208 or, elsewhere in North America, by
calling 1 800 553-NETS (6387).

Documentation Feedback

You can ra te and provide feedback about Cisco tec hnical documents by
completing the online feedback form that appears with the technical documents
on Cisco.com.

You can send comments about Cisco documentation to [e-mail].
You can submit comments by using the response card (if present) behind the front

cover of your document or by writing to the following address:
Cisco Systems

Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical
assistance. The Cisco T echnical Support & Docu mentation website on Ci sco.com
features extensiv e online su pport resour ces. In addit ion, if y ou ha v e a v a lid Cisco
service contract, Cisco Technical Assistance Center (TAC) engineers provide
telephone support. If you do not have a valid Cisco service cont ract, con tact y our
reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online
documents and tools for troubleshooting and resolving technical issues with Cisco
products and technologies. The website is available 24 hours a day, at this URL:

http://www.cisco.com/techsupport

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instructions

12

78-16104-02

Access to all tools on the Cisco Technical Support & Documentation website
requires a Cisco.com user ID and password. If you have a valid service contract
but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial

number before submitting a web or phone request for service. You can access the
CPI tool from the Cisco Technical Support & Documentation w ebsite b y clicking
the Tools & Resources link under Documentation & Tools. Choose Cisco
Product Identifica tion Tool from the Alphabetical Index drop-down l ist, or click
the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool
offers three search options: by product ID or model name; by tree view; or for
certain products, by copying and pasting show command output. Search results
show an illustration of your product with the serial number label location
highlighted. Locate the serial number label on your produc t and reco rd the
information before placing a service call.

Submitting a Service Request

Obtaining Technical Assistance

78-16104-02

Using the online TAC Service Request Tool is the fastest way to open S3 and S4
service requests. (S3 and S4 service requests are those in which your network is
minimally impaired or for which you require product information.) After you
describe your situation, the TAC Service Request Tool provides recommended
solutions. If your issue is not resolved using the recommended resources, your
service request is assigned to a Cisco engineer. The TAC Service Request Tool is
located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the
Cisco TAC by telephone. (S1 or S2 service requests are those in which your
production network is down or severely degraded.) Cisco engineers are assigned
immediately to S1 and S2 service requests to help keep your business operations
running smoothly.

To open a service request by telephone, use one of the following numbers:
Asia-Pacific: [phone] (Australia: 1 800 805 227)

EMEA: [phone]
USA: 1 800 553-2447

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instruction s

13

Obtaining Additional Publications and Information

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has
established severity definitions.

Severity 1 (S1)—Your network is “down,” or there is a critical impact to your
business operations. You and Cisco will commit all necessary resources around
the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or
significant aspects of your business operation are negatively affected by
inadequate performance of Cisco products. You and Cisco will commit full-time
resources during normal business hours to resolve the situation.

Severity 3 (S3)—Op eration al perf ormance of your n etw or k i s imp aired, but most
business operations remain functional. You and Cisco will commit resources
during normal business hours to restore service to sa tisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product
capabilities, installation, or configuration. There is little or no effect on your
business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is
available from various online and printed sources.

• Cisco Marketplace provides a variety of Cisco books, reference guides,

documentation, and logo merchandise. Visit Cisco Marketplace, the company
store, at this URL:

http://www.cisco.com/go/marketplace/

• Cisco Press publishes a wide range of general networking, training and

certification titles. Both new and experienced users will benefit from these
publications. For current Cisco Press tit les and other informatio n, go to Cisco
Press at this URL:

http://www.ciscopress.com

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instructions

14

78-16104-02

Obtaining Additional Publications and Information

• Packet magazine is the Cisco Systems technical user magaz ine for

maximizing Internet and networking investments. Each quarter, Packet
delivers cov erage of the latest industry trends, technol ogy breakthroughs, and
Cisco products and solutions, as well as network deployment and
troubleshooting tips, configuration examples, customer case studies,
certification and training information, and links to scores of in-depth online
resources. You can acce ss Packet magazine at this URL:

http://www.cisco.com/packet

• iQ Magazine is the quarterly publication from Cisco Systems designed to

help growing companies learn how they can use technology to increase
revenue, streamline their business, and expand services. The publication
identifies the challenges facing these companies and the technologies to help
solve them, using real-world case studies and business strategies to help
readers make sound technology investment decisions. You can access iQ
Magazine at this URL:

http://www.cisco.com/go/iqmagazine

or view the digital edition at this URL:

http://ciscoiq.texterity.com/ciscoiq/sample/

• Internet Protocol Journal is a quarterly journal published by Cisco Systems

for engineering professionals involved in designing, developing, and
operating public and private internets and intranets. You can access the
Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

78-16104-02

• Networking products offered by Cisco Systems, as well as customer support

services, can be obtained at this URL:

http://www.cisco.com/en/US/products/index.html

• Networking Professionals Connection is an interactive website for

networking professionals to share questions, suggestions, and information
about networking products and technologies with Cisco experts and other
networking professionals. Join a discussion at this URL:

http://www.cisco.com/discuss/networking

• World-class networking training is available from Cisco. You can view

current offerings at this URL:

http://www.cisco.com/en/US/learning/index.html

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instruction s

15

Obtaining Additional Publications and Information

This document is to be used in conjunction with the Cisco 12006 and Cisco 12406 Router Installation and
Configuration Guide.

CCVP, the Cisco logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way
We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX,
Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo,
Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity,
Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive,
HomeLink, Internet Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick
Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, PIX, ProConnect,
ScriptShare, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered
trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the
word partner does not imply a partnership relationship between Cisco and any other company. (0709R)

Copyright © 2006 Cisco Systems, Inc. All righ ts reserved.

16

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instructions

78-16104-02