Cisco CSS11501 - 100Mbps Ethernet Load Balancing Device, CSS11503-AC, CSS 11503, 11506 - CSS Content Services Switch, CSS 11501 Hardware Installation Manual

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Cisco 11500 Series Content Services Switch Hardware Installation Guide

Software Version 7.20 July 2003

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Customer Order Number: DOC-7813884= Text Part Number: 78-13884-06

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The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following inform ation is fo r FCC com pliance of Class B dev ices: The equi pment desc ribed in this manual generates and may radiate

radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential insta llation. However, there is no guarantee that interference will not occur in a particular installation.

Modifying the equipm ent wit hou t Cisco’s written autho riz atio n may resul t in the equi pm ent no lon ger com plying with FCC re quirem ents for Class A or Class B digital device s. In that even t, your right to use the equi pment ma y be lim ited by FC C regul atio ns, and you m ay be required to correct any interference to radio or tele vision com mu nications at yo ur own expen se.

You can determine whether your equipment is causing interference by t urning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or televi sion reception , try to correct the interference by using one or more of the follow ing measures :

• Turn the television or radio antenna until th e interf erence sto ps.

• Move the equipment to one side or the other of the televis ion or radio.

• Move the equipment farthe r away from the t elevi sion or rad io.

• Plug the equipment into an outlet that is on a different circu it from the televi sion or radio. (That is, make certain the equ ipment and the television or radio are on circuits cont rolled by differe nt circu it breaker s or fu ses.)

Modifications to this product no t auth orized by Cis co Systems , Inc. could void the FC C approv al and neg ate you r author ity to op er ate the product. The Cisco implementatio n of TCP header compression is an adaptation of a program developed by the Uni ver s ity of California, Berkeley (UCB) as

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Cisco 11500 Series Content Services Switch Hardware Installation Guide

About This Guide xv

Audience xvi How to Use This Guide xvi Related Documentation xvii Symbols and Conventions xix Obtaining Documentation xx

Cisco.com xx Documentation CD-ROM xx Ordering Docume ntation xxi Documentation Feedback xxi

Obtaining Technical Assistance xxii

Cisco.com xxii

CONTENTS

CHAPTER

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Technical Ass istance Center xxii

Cisco TAC Website xxiii Cisco TAC Escalation Center xxiv

Obtaining Additional Publications and Information xxiv

1 Unpacking and Installing the CSS 1-1

Site Requirements 1-2 Safety Guidelines 1-2

Chassis-Li fting Guidelines for the CSS 11503 and CSS 11506 1-3 Electrical Safety 1-4

Specifications for Cisco 11500 S eries Power Supplies 1-6 Power Guidelines for DC Systems (CSS 11503 and CSS 11506) 1-7

Cisco 11500 Series Content Services Switch Hardware Installation Guide

Contents

Required Tools and Equipment 1-7 Shipment Contents 1-8 Unpacking the CSS 1-9

Unpacking the CSS 11501 1-9 Unpacking the CSS 11503 or CSS 11506 1-9

If the Product is Damaged 1-10 Preinstallation Requiremen ts 1-11 Installing the CSS 11501 1-12

Installing a CSS 11501 as a Freestandin g Unit 1-12

Installing a CSS 11501 as a Rackmounted Unit 1-13 Installing the CSS 11503 1-14

Installing a CSS 11503 as a Freestand ing Unit 1-14

Installing a CSS 11503 as a Rackmounted Unit 1-15 Installing the CSS 11506 1-17

Mid-Mounting the CSS 11506 Mounting Br ackets 1-18

Rack-Mounting the CSS 11506 Chassis 1-19 Installing a CSS Module 1-19

Installation Precautions and Restrictions 1-20

Installation Precautions 1-20

Module Slot Restrictions 1-21 Unpacking a CSS Module 1-24 Installing a Module 1-24

Installing a Passive SCM in a CSS 11506 1-26

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Contents

CHAPTER

2 Cabling and Troubleshooting the CSS 2-1

Cabling the CSS 11501 2-2

CSS 11501 Connectors and LEDs 2-4

Cabling the CSS 11503 and CSS 11506 Modules 2-6

CSS 11503 and CSS 11506 Module Overview 2-7 Switch Control Module Connectors and LEDs 2-11 Fast Ethernet Module Connectors and LEDs 2-14 Gigabit Ethernet Module Connectors and LEDs 2-16 Session Accelerator Module LEDs 2-19 Secure Socket Layer (SSL) Module LE Ds 2-20

Connecting the Console 2-22 Connecting the Chassis to Ground 2-22

Tools and Suppl ies 2-23 Attaching the Grounding Cable 2-24

Connecting the Power Cord 2-26

Connecting a CSS 11501 Power Cord 2-26 Connecting a CSS 11503 Power Cord 2-27

Connecting a CSS 11503 AC Power Cord 2-27

Connecting a CSS 11503 DC Power Cord 2-28 Connecting a CSS 11506 Power Cord 2-30

Connecting a CSS 11506 AC Power Cord 2-31

Connecting a CSS 11506 DC Power Cord 2-32 Checking the DC Power Connection (CSS 11503 and CSS 11506) 2-35

Powering Up the CSS 2-36 Powering Down the CSS 2-36 Troubleshooting the CSS Hardware Components 2-37

Troubleshooting the CSS 11501 2-37 Troubleshooting the CSS Modules 2-39 Troubleshooting the Console Interface 2-42

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Contents

Troubleshoo ting the CSS Power Suppl y 2-43

Troubleshooting the CSS 11501 Power Supply 2-43

Troubleshooting the CSS 11503 Power Supply 2-44

Troubleshooting the CSS 11506 Power Supply 2-44 Troubleshooting the CSS Fans 2-48

Troubleshooting the CSS 11501 Chassis Fans 2-48

Troubleshooting the CSS 11503 Chassis Fans 2-49

Troubleshooting the CSS 11506 Fan Module 2-50

APPENDIX

A Specifications A-1

Electrical Specifications A-2 Environmenta l Specifications A-3 Physical Specifications A-4 CSS 11501 Bandwidth and Memory Specifications A-5 CSS 11503 and CSS 11506 Module Specifications A-5 Disk Specifications A-6 Supported Standards A-6

Transport A-6 Network A-7 Routing A-7 Gateway A-7 Application A-7 Network Utilities A-8 Network Management A-8

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Contents

APPENDIX

B Cable Connector Pinouts B-1

RJ-45 Fast Ethernet Connector Pinouts B-2 RJ-45 RS-232 Console Port Pinouts B-3

Connecting the Console Port to a PC B-4 Connecting the Console Port to a Terminal B-5 Connecting the Console Port to a Modem B-6

RJ-45 Management Connector Pinout s B-7

C Connecting a Modem to the CSS C-1

Configuring a Modem C-1 Cabling a Modem to the CSS C-2

D Regulatory Compliance and Safety Informatio n for the Cisco 11500 Series

Content Services Switch

D-1

Agency Approvals D-2

FCC Class A Compliance Notice (United States) D-3 FCC Compliance Information Statement (Uni ted States) D-4 ICES-003 Class A Compliance Notice (Canada) D-5 Europe (EU) D-5 Declaration of Conformity with Reg ard to the Directives 73/23/EEC and

89/336/EEC as amended by Directive 93/68/EEC

D-5

CISPR 22 Class A Warning D-7 VCCI Class A Warning D-7 Class A Warning for Taiwan and Other Traditional Chinese Markets D-9 Class A EMC Warning D-10

Safety Requirements D-10

Laser Safety D- 11

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Cisco 11500 Series Content Services Switch Hardware Installation Guide

Contents

Translated Sa fety Warnings D-12

Warning Definition D-12 Battery Handl ing Warning D-19 Invisible Laser Radia ti on W ar ning D-21 Jewelry Rem o va l W a rn in g D-22 Installation Warning D-24 Radiation fr om Open Port Aperture D-25 Installation Warning D-26 Two Person Lifting Requirement D-28 Lifting the Chassis Warning D-29 Chassis Inst allation Warning D-31 Lightning Activity Warning D-32 Disconnect Device Warning D-34

NDEX

Cisco 11500 Power Source D-35 DC Power Supply Warning D-37 Power Supply Wa rn in g D-40 Ground Conductor Warning D-41 Installation and Replacement Warning D-43 Use Copper Conductors Only Warning D-44 Short-circ uit Protection Warning D-45 Faceplates and Cover Panels Warning D-47 Power Module Warning D-50 Ground Conductor Warning D-52

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FIGURES

Figure 1-1 Figure 1-2 Figure 1-3 Figure 1-4 Figure 1-5 Figure 1-6 Figure 1-7 Figure 1-8 Figure 1-9 Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5

Front-Mounti ng the Mounting Brack ets on the CSS 11501 1-13 Front-Mounti ng the Mounting Brack ets on the CSS 11503 1-15 Mid-Mounting the Mounting Brackets on the CSS 11503 1-16 Front-Mounting Position of the CSS 11506 Mounting Brackets 1-17 Mid-Mounting the Mounting Brackets on the CSS 11506 1-18 Fully-Configured CSS 11503 1-22 Fully-Configured CSS 11506 1-23 Installing a Module into a CSS Chassis 1-25 Installing a PCMCIA Cover on an SCM 1-27 CSS 11501 Connectors and LEDs 2-4 CSS 11503 Content Services Switch 2-9 CSS 11506 Content Services Switch 2-10 Switch Control Module Connectors and LEDs 2-12 8-Port Fast Et hernet Module Connectors and LEDs 2-14

Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 2-11 Figure 2-12 Figure 2-13 Figure 2-14

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16-Port Fast Ethernet Module Connectors and LEDs 2-15 Gigabit Ethernet Module Connectors and LEDs 2-17 Session Accelerator Module LEDs 2-19 SSL Module LEDs 2-21 Attaching Gro unding Wire to Grounding Lug 2-25 Connecting a CSS 11501 AC Power Cord 2-26 Connecting a CSS 11503 AC Power Cord 2-27 Location of th e CSS 11503 DC Power Supply Connectors 2-29 Connecting a CSS 11506 AC Power Cord 2-31

Cisco 11500 Series Content Services Switch Hardware Installation Guide

Figures

Figure 2-15 Figure 2-16 Figure 2-17 Figure 2-18 Figure C-1

Location of CSS 11506 DC Power Supply Connectors 2-33 Location of th e CSS 11506 Power Supplie s 2-45 CSS 11506 AC Power Supply LEDs 2-46 CSS 11506 DC Power Supply LEDs 2-46 Switch Control Module Console Connector C-2

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TABLES

Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table 2-1 Table 2-2 Table 2-3 Table 2-4 Table 2-5 Table 2-6 Table 2-7 Table 2-8 Table 2-9 Table 2-10

AC Electrical Specifications 1-6 DC Electrical Specifications 1-6 CSS 11503 Chassis Slot Restriction 1-21 CSS 11506 Chassis Slot Restriction 1-21 CSS 11501 LED Descriptions 2-5 Switch Control Module LED Descriptions 2-13 Fast Ethernet Module LED Descriptions 2-16 Gigabit Ethernet Module LED Descriptions 2-18 Session Accelerator Module LED Descriptions 2-20 SSL Module LED Descriptions 2-21 CSS Console Port Default Settings 2-22 Tools and Suppl ies 2-23 CSS 11503 to DC Power Source Cabling 2-30 CSS 11506 to DC Power Source Cabling 2-34

Table 2-11 Table 2-12 Table 2-13 Table 2-14 Table A-1 Table A-2 Table A-3 Table A-4 Table A-5

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Troubleshooting the CSS 11501 2-38 Troubleshooting the CSS Modules 2-39 Troubleshooting the Console Interface 2-42 LEDs of the CSS 11506 Power Supply 2-47 AC Electrical Specifications A-2 DC Electrical Specifications A-2 Environmenta l Specifications A-3 Physical Specifications A-4 CSS 11501 Specifi cations A-5

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Tables

Table A-6 Table A-7 Table B-1 Table B-2 Table B-3 Table B-4 Table B-5 Table B-6 Table C-1 Table D-1

CSS 11503 and CSS 11506 Module Specifications A-5 Disk Specifications A-6 RJ-45 Fast Ethernet Connector Pinouts B-2 RJ-45 RS-232 Serial Connector Pinouts for the Console Port B-3 Console Port t o PC Signals and Pinout s B-4 Console Port t o Terminal Signals and Pinouts B-5 Console Port t o Modem Signals and Pinouts B-6 RJ-45 Management Connector Pinout s B-7 CSS Console Port Default Settings C-3 Regulatory App roval Requirements D-2

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About This Guide

This guide is intended to help you install your Cisco 11500 Series Content Services Switches (CSS), models CSS 11501, CSS 11503, and CSS 11506. It provides you with instructions for installing, cabling , and powering the CSS. Information in this guide applies to all CSSs except wher e noted.

This pref ace d es cri be s th e fo llo win g t op i cs:

• Audience

• How to Use This Guide

• Related Documentation

• Symbols and Conventions

• Obtaining Documentation

• Obtaining Technical Assistance

• Obtaining Additional Publications and Information

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Audience

About This Guide

Warning

Only trained and qualified personnel are allowed to install or replace this equipment.

This guide is inte nded fo r the fo llowing trai ned an d q ual ified servic e pe rsonne l who are responsible for installing and opera ting the CSS:

• System installer

• Hardware technician

• System operator

How to Use This Guide

This section describes the chapters and contents in this guide.

Chapter/Appendix Description

Chapter 1, Unpacking and Installing the CSS

Provides instructions fo r unp acking and installing the CSS.

xvi

Chapter 2, Cabling and Troubleshooting the CSS

Appendix A, Specifications

Appendix B, Cable Connector Pinouts

Cisco 11500 Series Content Services Switch Hardware Installation Guide

Describes the CSS 11501 integrated platf orm and the CSS 11503 and 11506 modular platforms, including LEDs and conne cto rs. This cha pter also provide s instructions for con necting the cons ole, p owering the CSS, and troubleshooting the CSS console, modules, and power supply.

Provides specifications for the CSS and its components.

Provides pinouts for each connecto r on the CSS.

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About This Guide

Related Docu m e ntation

Chapter/Appendix Description

Appendix C, Connecting a Modem to the CSS

Appendix D, Regulatory Compliance and Safety Infor matio n for the Cisco 11500 Series Content Services Switch

Related Documentation

About This Guide

Document Title Description

Cisco Content Se rvice s Switch Basic Configuration Guide

Cisco Content Se rvice s Switch Advanced Configuration Guide

Describes how to perform basic CSS configuration tasks, including:

• Services

• Owners

• Conten t rule s

• Sticky parameters

• Source groups, Access Control Lists (ACLS) ,

Extension Qualifier Lists (EQLs), Uniform Resource Locato r Qualif ier Lis ts (URQLs ), Network Qualifier Lists (NQLs), and Domain Qualifier Lists (DQLs)

• HTTP header load balancing

• Content caching

Describes how to p erfo rm a dvanc ed CSS configuration tasks, including:

• Domain Name Service (DNS)

xviii

• DNS Sticky

• Content Routing Agent

• Client Side Accelerator

• Network proximity

• VIP and virtual IP interface redundanc y

• Box-to-box redund anc y

• Demand-based content replication and content

staging and replication

• Secure Socket Layer (SSL) termination with

the SSL Acceleration Module

• Firewall load balancing

• CSS scripting language

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About This Guide

Symbols and Conventions

Document Title Description

Cisco Content Se rvice s Switch Command Reference

Cisco Content Se rvice s Switch Device

Management User’s Guide

Symbols and Conventions

This guide uses the following symbols and convention s to emphasize certa in information.

Caution A caution means that a specific action you take could cause a loss of data or

adversely impact use of the eq uipment.

Provides an alphabetical list of all CSS Command Line Interface (CLI) commands by mode including syntax, options, and related comman ds.

This guide provid es an ove rview on usin g th e Device Ma nage me nt u ser i nte rf ace , an HTML-based Web application that you use to configure and manag e a CSS.

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Note A note provides important related information, reminders, and recommendations.

Warning

A warning describes a specific action that could cause either physical harm to you or damage to the equipment.

Bold text indicates a command in a paragrap h.

Courier text indicates text that appears in a command line, including the CLI

prompt.

Courier bold text indicates commands and text you enter in a command line.

Italics text indicates the first occurrence of a new term, book title, and emphasized text.

1. A numbered list indicates that the order of the list items is important. a. An alphabetical list indicates that the order of the secondary list items is

important.

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Obtaining Documentation

• A bulleted list indicates that the order of the list topics is unimportant.

–

An indented list indicates that the order of the list subtopics is unimportant.

Before you install, configure , or perform maintenanc e on the CSS, review the documentation for the pr ocedure you are abou t to perform, pay ing special attention to the safety warnings. If you need translations of the safety warnings, refer to th e Ap pendix D, Regula tory Complia nce and Saf ety Informa tion for the

Cisco 11500 Series Content Services Switch .

Obtaining Documentation

Cisco provides severa l way s to obtain doc umen tation, te chnic al assista nce, a nd other technical resources. These sections explain how to obtain technical information from Cisco Systems.

About This Guide

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package , which may have shipped with your pro duct. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD -ROM package is available as a single unit or through an ann ual or q uarter ly su bsc ription.

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About This Guide

Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:

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All users can order monthly or quarterly subscrip tions through the online Subscription Store:

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Ordering Documentation

You can find instructions for ordering documen tation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documen tation in th ese ways:

Obtainin g Do cumentatio n

• Registered Cisco.com users (Cisco direct customers) can order Cisco product

documentation from the Ne tworkin g Pr odu cts Ma rk etPlace:

http://www.cisco.com/en/US/partner/ordering/index.shtml

• Nonregistered Cisc o.com u ser s ca n o rder do cume ntation throug h a local

account representative by calling Cisco Systems C orporate H eadqua rters (California, U.S.A.) at 4 08 526-7208 or, elsewher e in North Amer ica, by calling 800 553-NETS (6387).

Documentation Feedback

You can submit comments electronically on Cisco.com. On the Cisco Documentation home pa ge, click F eedback at the top of the page.

You can e-mail your co mme nts to b ug- doc@c isco.c om . You can submit comments by using the response card (if present) behind the front

cover of your document or by writing to the following address: Cisco Systems

Attn: Customer Document Or dering 170 West Tasman Drive San Jose, CA 95134-9883

We appreciate yo ur comm ents .

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Obtaining Technical Assistance

Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) website, as a starting point for all technical assistance. Customers and partners can obtain online d oc umentation, tro ubleshoo ting tips , and samp le configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.

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About This Guide

Cisco.com provides a broad range of features and services to help you with these tasks:

• Streamline business processes an d improve produ ctivity

• Resolve technical issues with online support

• Download an d test softw are pack ag es

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T o obtain customized infor mation and service, you can self-register on Cisco.com at this URL:

http://tools.cisco.com/RPF/register/register.do

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, tec hnology, or solution. Two types of support are available: the Cisco TAC website and the C isco TAC Escalation Center. The type of support that you choose depends on the prior ity of the pr oblem a nd the c ondition s stated in service contracts, when applicable.

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About This Guide

Obtaining Technical Assistance

We categorize Cisco TAC inquiries according to urgency:

• Priority level 4 (P4)—You need information or assistance concerning Cisco

product capabilities, product installation, or basic product con figuration. There is little or no impact to your business operations.

• Priority level 3 (P3) —O per ation al perf orman ce o f the netwo rk is im paired ,

but most business operations remain functional. You and Cisco are willing to commit resources during normal busine ss hours to restore service to satisfactory levels.

• Priority level 2 (P2)—Operation of an existing network is severely degraded,

or significant aspects of your business operations are negatively impacted by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

• Priority level 1 (P1)—An existing network is “down,” or there is a critical

impact to your business operations. You and Cisco will commit all necessary resources ar ound th e clo ck to re solve the si tuat ion .

Cisco TAC Website

The Cisco T AC website provides online documents and tools to help troubleshoot and resolve technical issues with Cisco products and technologies. To access the Cisco TAC website, go to this URL:

http://www.cisco.com/tac

All customers, partners, and resellers w ho have a valid Cisco service contract have complete access to the tec hnical support re source s on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. I f you ha ve a va lid se rv ice c ontrac t b ut do not h ave a login ID o r password, go to this URL to register:

http://tools.cisco.com/RPF/register/register.do

If you are a Cisc o.com r egis tered use r, and you c annot resolve y our te ch nical issues by using the Cisco TAC website, you can open a case online at this URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, we recommend that you open P3 and P4 cases online so that you can fully describe the situation and attach any necessary files.

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Obtaining Additional Publications and Information

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These cla ssifications are assigne d w hen se vere n etwork degra dation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.

T o obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL :

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Suppo rted Accoun ts (NSA). When you call the center, please have available your service agreement number and your product serial numb er.

About This Guide

Obtaining Additional Publications and Information

Information about C isco produ cts, te ch nologies, and ne twork solution s is available from va rious o nline a nd printed sou rces.

• The Cisco Product Catalog describes the networking products offered by

Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://www.cisco.com/en/US/products/products_catalog_links_launch.html

• Cisco Press publishes a w ide ran ge of networ king pu blications. Cisco

suggests these titles for new and experienc ed users: Internetwo rking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press

online at this URL:

http://www.ciscopress.com

• Packet magazine is the Cisco quarterly publication that provides the latest

networking trends, techn ology br eakth roughs, and Cisc o pro duc ts and solutions to help industry professionals get the most from their networking investment. Included a re n etwor king de ploy ment a nd tro ubles hooting tip s,

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Obtaining Additi onal Publications and Inf ormation

configurat ion ex am ple s , cu s tom er ca se st ud i es, tut o rial s an d tr ain in g, certification information, and links to nume rous in-depth on line resource s. You can access Packet magazine at this URL:

http://www.cisco.com/go/packet

• iQ Magazine is the Cisco bimonthly publication that delivers the latest

information about Internet business strategies for executives. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

• Internet Protocol Journal is a quarterly journal pu blished by Cisco Systems

for engineerin g prof essio nal s involve d in design ing, de veloping , an d operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_ protocol_journal.html

• Training—Cisco offers world-class networking training. Current offerings in

network training are listed at this URL:

http://www.cisco.com/en/US/learning/le31/learning_recommended_training _list.html

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Obtaining Additional Publications and Information

About This Guide

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CHAPTER

Unpacking and Installing the CSS

Warning

This is a class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures.

This chapter describes how to unpack and install the CSS as a free-standing or rack-mounted unit.

This chapter contains the following sections:

• Site Requirements

• Safety Guidelines

• Required Tools and Equipment

• Shipment Contents

• Unpacking the CSS

• If the Product is Dam age d

• Preinstallation Requirements

• Installing the CSS 11501

• Installing the CSS 11503

• Installing the CSS 11506

• Installing a CSS Module

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Site Requirements

Note For information on installing a replacement component in the CSS (such as a

replacement PCMCIA disk or a power supply), refer to the reference sheet included with the component.

Site Requirements

Before you select an installation site for the CSS, read the electrical, environmental, and physical re quirement s as described in Appe ndix A,

Specifications.

Safety Guidelines

Chapter 1 Unpacking and Installing the CSS

When you install the CSS, observe all of the caution and warning statements in the installation procedures. For warning translations, refer to Appendix D,

Regulatory Compliance and Saf ety Informat ion for the Cisco 11500 Series Content Services Switch.

Read the following guidelines to help ensure your safety and protect the equipment. These guide lines may not cover all po ten tially haz ardo us situations you may encounter during system installation, so be alert .

• The installation of your CSS must comply with national and local electrical

codes. In the United States, this means the National Fire Protection Association (NFPA) 70, United States National Elec trica l C ode. In Cana da, Canadian Electrical Code , pa rt I, CC2 2.1. In other coun tries, I nterna tional Electrotechnical Comm ission (IEC) 36 4, part 1 throu gh part 7.

• Keep tools and chassis components away from walk areas.

• Do not wear loose clo thing, je welry (inclu ding rings a nd cha ins), or o ther

items that could get ca ught in the chass is.

• The AC-powered CSS ships with a three-wire AC electrical grounding-type

plug, which only fits into a ground ing-type powe r outlet . This is a safety feature. Ensure the equipm ent ground ing is in compliance w ith local and national electrical codes.

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Chapter 1 Unpacking and Installing the CSS

• The DC-powered CSS 11503 and CSS 11506 are not shipped with the wiring

required to connect to the DC sourc e. You must provide input, return, and earth (grounding) wiri ng at the site (refer to Chapter 2, Cabling and

Troubleshooting the CSS), and install and protect the wiring in accordance

with local and national wiring regulations.

• The CSS ope rates safe ly wh en it i s used in acc ord ance with it s mark ed

electrical ratings and pr oduct u sag e instru ction s.

Safety Guidelines

Warning

Only trained and qualified personnel should be allowed to install or replace this equipment.

Chassis-Lifting Guidelines for the CSS 11503 and CSS 11506

The fully-conf igure d CSS 11503 weighs appr oximate ly 3 4 p oun ds. The fully-configured CSS 11506 weighs approximately 58 pounds. The chassis is not intended to be moved frequently. Before you install the CSS, ensure that your site is properly prepared; by doing so, you can avoid mov ing the chas sis later to accommodate p ower sourc es and netwo rk conn ec tions.

When lifting either the CSS 11503 or CSS 1 1506 chassis, follow these guidelines:

• Two or more people ar e r equire d to lift the CSS 11506 chass is (as de scri bed

in the procedure at the end of this section). Never attempt to lift the chassis by yourself. Because of the size and weight of the chassis, use at least two people to safely lift and move it; by doing so, you can avoid causing injury or damaging the equipme nt.

• When lifting a chassis, ensure that your footing is solid, and b alance the

weight of the chassis between your feet.

• Lift the chassis slowly; never move suddenly or twist your body as you lif t.

• Keep your back straight and lift the chassis with your legs, not your back. If

you must bend down to lift the chassis, bend at the knees, not at the waist, to reduce the strain on your bac k m uscles.

• If you remove t he fan asse mbl y and po wer mo dule s to light en t he cha ssi s, be

sure to provide anti-static mats or bags to protect the removed components.

Be careful wh en yo u re mov e the po wer mo dule s—t hey a r e heav y.

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Safety Guidelines

Chapter 1 Unpacking and Installing the CSS

• Cisco Systems recommends that you leave line cards installed in the chassis.

Removing line cards greatly increases the chances of damage to the chassis or components, and introduces the possibility that you will unintentionally change the configuration.

• Always disconnect all external cables be fore lifting or moving the chassis.

Warning

Two people are required to lift the CSS 11506 chassis. To prevent injury, keep your back straight and lift with your legs, not your back.

To safely lift the CSS 11506 chassis, perform the following steps:

1. Stand on one side of the chassis and tell your helper to stand on the other side.

2. Place one hand under the front or side of the chassis, and tell your helper to

3. With the other hand, grasp the top-rear of the chassis and carefully lift the

Electrical Safety

Follow these basic guidelines when you are working with any electrical equipment:

• Before you beg in a ny pr oc edure s requirin g a cce ss to the c hassis inter ior,

do the same.

chassis.

locate the emergency power-off switch for the room in which yo u are working.

• Disconnect all power and external cables before installing or removing a

chassis.

• Do not work alone when potentially hazardous co nditions exist.

• Never assume that power has been disconnected from a circuit; always check.

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Chapter 1 Unpacking and Installing the CSS

• Do not perform any action that creates a potential hazard to people or makes

the equipment unsafe. Never install equipm ent that appear s damaged.

• Carefully examine your work area for possible hazards such as moist floors,

ungrounded power ex tension ca bles, and mi ssing safety groun ds.

Use the following guidelines when you work with any equipment that is connected to telephone wiring or other network cabling, even if that equipment is disconnected from its p ower sourc e.

• Never install telephone wiring du ring a ligh tning storm.

• Never install a telephone jack in a wet location unless the jack is specifically

designed for wet location s.

• Never touch uninsulated tele phone wi res o r term inal s unless the teleph one

line has been disconn ected at the n etwor k interf ace.

• Use caution when installing or modifying telepho ne lines.

Safety Guidelines

Warning

Do not work on the system or connect or disconnect cables during periods of lightning activity.

Before you work on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and the heat can cause serious burns or weld the metal object to the terminals.

Read the installation instructions before you connect the system to its power source.

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Chapter 1 Unpacking and Installing the CSS

Safety Guidelines

Specifications for Cisco 11500 Series Power Supplies

Table 1-1 desc ribes the CSS 11501, CSS 11503, an d CSS 11506 AC elec trical

specifications.

Table 1-1 AC Electrical Specifications

AC Specification CSS 11501 CSS 11503 CSS 11506

Input Voltage AC 1 00 to 240 VAC

50 to 60 Hz

Current AC (ma x@

1.6 Amps 5 Amps 9 Amps

100 to 240 VA C 50 to 60 Hz

100 VAC) Power Consumption

150VA 430VA 860VA

(maximum) Heat Dissipation 512 BTU/hr 1468 BTU/hr 2936 BTU/hr

Table 1-2 desc ribes the CSS 11503 and CSS 11506 DC e lectric al specifica tions.

Table 1-2 DC Electrical Specifications

DC Specification CSS 11503 CSS 11506

Voltage DC -48.0 to -60. 0 VDC -48.0 to -60.0 V DC Current DC (maxim um) 9 Amps 18 Amps Power Consumption

430VA 860VA

(maximum) Heat Dissipation 1468 BTU /hr 2936 BTU/hr

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Chapter 1 Unpacking and Installing the CSS

Power Guidelines for DC Systems (CSS 11503 and CSS 11506)

The DC-input pow er su pply a llows the CSS 11503 and C SS 11506 to operate at

–48 VDC nomin al in N ort h Am er ica a nd at –4 8 VDC or –6 0 VD C in Eur ope. See Table 1-2 for system power specifications, includ ing input voltage and

operating frequency ran ges.

Required Tools and Equipment

Warning

Incorporate a readily accessible 2-poled disconnect device into the fixed wiring.

Follow your local and national electrical codes for DC wiring.

Required Tools and Equipment

To install the CSS hardware, you need the following tools and equipment:

• A #1 Phillips-head screwdriver

• An anti-static wrist strap, provided in the CSS accessory kit

• A hand lift (recommended) for lifting the CSS chassis into the equipment

rack

Once you complete the installation, you need a console terminal (or equivalent) that runs at 9600 baud to enter console commands (refer to Chapter 2, Cabling and

Troubleshooting the CSS).

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Shipment Contents

The CSS shipme nt cont ains the follow ing item s, ex cept wh ere note d:

• Content Services Switch

• Anti-static wrist strap

• Four rubber fee t ( CSS 11501 and CSS 11503 only)

• Mounting brackets and hardware (installed on the CSS 11506)

• RJ-45 to female 2 5-p in su b-d conn ec tor

• RJ-45 to female 9-pin sub -d c onnec tor

• RJ-45 console cable

• Cisco 11500 Series Content S ervices Switch H ardware Installation Guide

• Standard software license key. If you ordered the Enhanced feature set or the

Secure Management option (which include the Secure Shell Host option and SSL strong encryption for the Device Management software), additional Claim Certificates will be included in the accessory kit.

Chapter 1 Unpacking and Installing the CSS

Note If you cannot lo cate the Standa rd software license k ey or a license key

Claim Certificate in the accessory kit, call the Cisco Technical Assistance Center (TAC) toll free, 24 hours a day, 7 days a week at 1-800-553-2447 or 1- 408 -526- 7209 . You can also e- mail TAC at tac@cisco.com.

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Chapter 1 Unpacking and Installing the CSS

Unpacking the CSS

The CSS is shipped in a protective shipping carton. The CSS 11501 is shipped as a self-contained chassis; no components can be added or removed.The CSS 11503 and CSS 11506 contains the power supply, fan unit, Switch Module (SM), Switch Control Module (SCM), and all ordered I/O modu les (IOMs) preinstalled.

This section describes:

• Unpacking the CSS 11501

• Unpacking the CSS 11503 or CSS 11506

• If the Product is Dam age d

Unpacking the CS S 11501

Unpacking the CSS

To unpack the CSS 11501:

1. Remove the CSS 11501 access ories f rom the shipping c arton. Sa ve the

packing materials in case you need to repack the CSS later.

2. Check the configuration of the CSS 11501 and the accessories against the

items listed on the packing slip. Report any discrepancies as described in “If

the Product is Damaged” section.

3. To install the CSS 11501, go to the “Preinstallation Requirements” section.

Unpacking the C SS 1 1503 or CSS 11 506

Due to the size and weight of a CSS 11503 or CSS 11506, move it to the installation site before unpacking it from the shipping carton.

To unpack the CSS 11503 or CSS 11506:

1. Remove the CSS accessories from the shipping carton. Save the packing

materials in case you need to repack the CSS later.

2. Check the configuration of the CSS and the accessories against the items

listed on the packing slip. Report any discrepancies as described in “If the

Product is Damaged” section.

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Unpacking the CSS

Chapter 1 Unpacking and Installing the CSS

3. Carefully remove the CSS from the carton.

Warning

Two people are required to lift the CSS 11506 chassis. Grasp the chassis underneath the lower edge and lift with both hands. To prevent injury , keep your back straight and lift with your legs, not your back. To prevent damage to the chassis and components, never attempt to lift the chassis with the handles on the power supplies, fan module, or on the interface processors, or by the plastic panels on the front of the chassis. These handles were not designed to support the weight of the chassis.

4. To install the CSS 11503 or CSS 11506, go to the “Preinstallation

Requirements” section.

If the Product is Damaged

If any portion of the unit or c omp onent is dama ged in tr ansit, forw ard an immediate request to the delivering ca rrier to perform an inspection of the product and to prepare a damage report. Save the container and all packing materials until the contents are verified.

Concurrently, report the nature and extent of the damage to Custom er Service. Report the problem or deficiency to Customer Service along with the model number and serial number. Upon receipt of this information, you will be provided with service instructions, or a Return Material Authorization ( RMA) numb er and shipping information. To obtain assistance, refer to “About This Gu ide” , the

“Obtaining Docum en tation” section.

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Chapter 1 Unpacking and Installing the CSS

Preinstallation Requirements

Prior to installing the CSS, observe the following installation requirements:

• The ambient operating temperature is 32° to 104°F (0 to 40°C).

If you install the CSS in a closed or multi-unit rack, the ambient operating temperature of the rack environment may be greater than the room ambient temperature. E nsure that the temp er atu r e d oes not exceed th e CS S m axi mum ambient operating temperature.

• The minimum cleara nc e req uiremen t is 2 inches ( 10 cm ) of ai r flo w space o n

both sides of the chassis.

• Ensure that the CSS is r eliably grounded t o earth. Cisco System s recommends

that you do not use power strips or extension cords to connect the CSS to the power source.

Preinsta llation Req uirements

Caution To prevent the chassis from overheating, never install a CSS in an enclosed rack

or in a room that is not properly ventilated or air conditioned.

See the following sections for the steps to install a CSS:

• Installing the CSS 11501

• Installing the CSS 11503

• Installing the CSS 11506

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Installing th e C SS 11 501

Installing the CSS 11501

The CSS 11501 can be a f r eestanding u nit or insta lled in a 19- inch e quip ment rack, as described in the followi ng sections.

Chapter 1 Unpacking and Installing the CSS

Warning

Note Remov ing the CSS 11501 cover voids its warranty.

Do not remove the CSS 11501 cover. There are electrical shock hazards present in the unit if the cover is removed. The fans and power supply in a CSS 11501 are not user-serviceable or installable components.

This sectio n cove rs :

• Installing a CSS 11501 as a Freestanding Unit

• Installing a CSS 11501 as a Rackmounted Unit

Installing a CSS 11501 as a Freestanding Unit

To install a freestanding CSS 11501:

1. Position the CSS 11501 on the selected flat surface.

2. Attach the rubber feet, provided in the accessory kit, to each bottom corner

of the CSS.

Note All cables connect to the front of th e chassis with the exception of the power co rd.

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Installing a CSS 11501 as a Rackmounted Unit

Before you begin, you need the mounting br ackets and the eight Phillips screw s shipped in the accessory kit accompanying the CSS 11501, and a #2 Phillips screwdriver.

To install the mounting brackets on the CSS 11501 chassis:

1. Position the CSS with its front panel facing you. On the left and right sides

of its chassis, note the screw holes for installing the mounting brackets.

2. Position a mounting bracket on one side of the chassis. Align it with the

appropriate screw ho les for fron t-mounting .

Figure 1-1 illustrates front-mounting the m ounting b rackets.

Figure 1-1 Front-Mounting the Mounting Brackets on the CSS 11501

Installing the CSS 11501

STATUS

LINK/ACT

DUPLEX

CONSOLE

PCMCIA

LINK DPLX

10/100

LINK DPLX

10/100

LINK DPLX

CISCO 11500

CONTENT SERVICES SWITCH

LINK

SERIES

3. Secure the mounting bracket to the CSS with four screws provided.

4. Repeat steps 2 and 3 to install a mounting bracket on the other side of the

CSS.

You are ready to install the CSS in the rack.To install the CSS 11501 into an equipment rack:

1. Raise the CSS to the installation height and align the screw holes on the

mounting bracket w ith the hole s o n th e eq uipm en t ra ck.

2. Secure each mounting bracket to each side of the rack.

78675

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Installing th e C SS 11 503

Installing the CSS 11503

The CSS 11503 can be a fr eesta nding u nit or installed in a 19- inch e quip ment rack, as described in the followi ng sections.

Chapter 1 Unpacking and Installing the CSS

Warning

Note Remov ing the CSS 11503 cover voids its warranty.

Do not remove the CSS 11503 cover. There are electrical shock hazards present in the unit if the cover is removed. The fans and power supply in a CSS 11503 are not user-serviceable or installable components.

This sectio n cove rs :

• Installing a CSS 11503 as a Freestanding Unit

• Installing a CSS 11503 as a Rackmounted Unit

Installing a CSS 11503 as a Freestanding Unit

To install a freestanding CSS 11503:

1. Position the CSS 11503 on the selected flat surface.

2. Attach the rubber feet, provided in the accessory kit, to each bottom corner

of the CSS.

Note All cables connect to the front of the unit with the exception o f the power cord.

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Installing a CSS 11503 as a Rackmounted Unit

Before you rack-mo unt th e CSS 11503:

• Determine if you want to front-m ount or mid-m ount the mountin g brackets

on the CSS chassis. Refer to the location of the mounting bars in the equipment cabinet to determine the mount position of the mounting brackets.

• Install the mounting brackets on the CSS, as described below.

Before you begin, you need the mounting br ackets and the eight Phillips screw s shipped in the accessory kit accompanying the CSS 11503, and a #1 Phillips screwdriver.

To install the mounting brackets on the CSS chassis:

1. Position the CSS with its front panel facing you. On the left and right sides

of its chassis, note the screw holes for installing the mounting brackets.

Installing the CSS 11503

2. Position a mounting bracket on one side of the chassis. Align it with the

appropriate screw ho les for fron t- or mid-mounting.

Figure 1-2 illustrates front-mounting the m ounting b rackets. Figur e 1-3

illustrates mid-mounting of the brackets.

Figure 1-2 Front-Mounting the Mounting Brackets on the CSS 11503

MANAGEMENT

10BASE-T

LINK/ACT

DUPLEX

STATUS

GE 1

LINK

PCMCIA

SLOT 1

CSS5-SCM-2GE

SLOT 0

GE 2

LINK

CSS5-10M-16FE

16 Fast Ethernet

CONSOLE

System Control

CSS5-10M-16FE

LINK

DPLX

LINK

DPLX

LINK LINK

CISCO 11500

CONTENT SERVICES SWITCH

SERIES

DPLX DPLX

16 Fast Ethernet

59538

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Chapter 1 Unpacking and Installing the CSS

Installing th e C SS 11 503

Figure 1-3 Mid-Mounting the Mounting Brackets on the CSS 11503

MANAGEMENT

10BASE-T

LINK/ACT

DUPLEX

STATUS

GE 1

LINK

PCMCIA

SLOT 1

CSS5-SCM-2GE

SLOT 0

GE 2

LINK

CSS5-10M-16FE

16 Fast Ethernet

CONSOLE

System Control

CSS5-10M-16FE

LINK

DPLX

LINK

DPLX

LINK LINK

CISCO 11500

CONTENT SERVICES SWITCH

SERIES

DPLX DPLX

16 Fast Ethernet

3. Secure the mounting bracket to the CSS with four screws provided.

4. Repeat steps 2 and 3 to install a mounting bracket on the other side of the

CSS.

59539

Warning

You are ready to install the CSS in the rack. Before you install the CSS 11503 into an equipment rack, note the following:

• Always install heavier equipment in the lower half of a rack to maintain a low

center of grav ity. This practice helps p revent th e ra ck f rom falling over.

• Install rack stabilizers (if available) before you mount the chassis.

At least three people are required to mount the chassis in the equipment rack: two people are needed to hold the chassis in place while a third person tightens the mounting screws.

To install the CSS 11503 into an equipment rack:

1. Raise the CSS to the installation height and align the screw holes on the

mounting bracket w ith the hole s o n th e eq uipm en t ra ck.

2. Secure each mounting bracket to each side of the rack.

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Chapter 1 Unpacking and Installing the CSS

Installing the CSS 11506

The CSS 11506 must be installed in a 19-inch equipment rack. When positioning the CSS 11 506 for install ation, keep in mind that all cables connect to the f ront of the unit.

Before you rack-mount the CSS 11506 chassis, determine whether to front-mount or mid-mount the CSS chassis in the ra ck. Th e mounting b rackets are preinsta lled in the front-moun ted position o n th e ch assis, as s hown in Figure 1-4. They ar e ready for installation in the equipment cabinet, as described in the

“Rack-Mounting the C SS 11506 Chassis” section. To mid-mount the mounting

brackets to the chass is, pr ocee d to the “ Mid-M ou nting the CSS 11506 Mountin g

Brackets” section.

Figure 1-4 Front-Mounting Position of the CSS 11506 Mounting Brackets

Installing the CSS 11506

CSS506-SM

MANAGEMENT

10BASE-T

LINK/ACT

DUPLEX

STATUS

GE 1

LINK

GE 2

LINK

SLOT 1

SLOT 0

CONSOLE

GE 1

LINK

GE 2

LINK

100-240V

5A 50-60 Hz

CAUTION

DISCONNECT ALL POWER SOURCES BEFORE SERVICING

PS1

PS2

3 6 PS3

PCMCIA

CSS5-SCM-2GE

STATUS

CSS5-10M-2GE

This sectio n cove rs :

• Mid-Mounting the CSS 11506 Mounting Brackets

• Rack-Mounting th e CSS 11506 Chas sis

System Control

CSS5-10M-16FE

Gigabit Ethernet

AC OK

CSS506-SM

CISCO 11500

CONTENT SERVICES SWITCH

LINK

DPLX

LINK

DPLX

LINK

DPLX

LINK

DPLX

DC OK

CSS5-10M-16FE

16 Fast Ethernet

CSS5-10M-16FE

16 Fast Ethernet

100-240V

5A 50-60 Hz

SERIES

LINK

DPLX

LINK

DPLX

LINK LINK

16 Fast Ethernet

DPLX DPLX

16 Fast Ethernet

59540

100-240V

5A 50-60 Hz

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Chapter 1 Unpacking and Installing the CSS

Installing th e C SS 11 506

Mid-Mounting the CSS 11506 Mounting Brackets

To change the location of the mounting brackets on the CSS 11506 chassis from the front-mount position to the mid-mount position:

1. Remove the four scre ws secur ing th e m ountin g brac ket fr om one side of the

chassis, as shown in Figure 1-4.

2. Move the mounting bracket to the mid-mount position on the CSS, lining up

its screw holes with the holes on the side of the chassis. See Figure 1 -5.

Figure 1-5 Mid-Mounting the Mounting Brackets on the CSS 11506

CSS506-SM

System Control

CSS5-10M-16FE

Gigabit Ethernet

AC OK

CSS506-SM

CISCO 11500

CONTENT SERVICES SWITCH

LINK

DPLX

LINK

DPLX

LINK

DPLX

LINK

DPLX

CSS5-10M-16FE

16 Fast Ethernet

CSS5-10M-16FE

16 Fast Ethernet

100-240V

5A 50-60 Hz

SERIES

LINK

DPLX

LINK

DPLX

LINK LINK

16 Fast Ethernet

DPLX DPLX

16 Fast Ethernet

100-240V

5A 50-60 Hz

CAUTION

DISCONNECT ALL POWER SOURCES BEFORE SERVICING

PS1

PS2

3 6 PS3

STATUS

PCMCIA

CSS5-SCM-2GE

STATUS

CSS5-10M-2GE

MANAGEMENT

10BASE-T

LINK/ACT

DUPLEX

GE 1

LINK

GE 2

LINK

SLOT 1

SLOT 0

CONSOLE

GE 1

LINK

GE 2

LINK

100-240V

5A 50-60 Hz

59541

3. Using a Phillips screwdriver, secure the mounting bracket to the CSS.

4. Repeat steps 1 through 3 to reposition the other mounting bracket on the other

side of the chassis.

To install the chassis in a rack, proceed to the “Rack-Mounting the CSS 11506

Chassis” section.

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Rack-Mounting the CSS 11506 Chassis

You are ready to install the CSS in the rack. Before you install the CSS 11506 into an equipment rack, note the following:

• Always install heavier equipment in the lower half of a rack to maintain a low

center of grav ity. This practice helps p revent th e ra ck f rom falling over.

• Install rack stabilizers (if available) before you mount the chassis.

Installing a CSS Module

Warning

At least three people are required to mount the chassis in the equipment rack: two people are needed to hold the chassis in place while a third person tightens the mounting screws.

To install the CSS 11506 chassis into an equipment rack:

1. Raise the CSS to the installation height and align the screw holes on the

mounting bracket w ith the hole s o n th e eq uipm en t ra ck.

2. Secure each mounting bracket to each side of the rack.

Installing a CSS Module

The modules that you ordered with eithe r the CSS 11503 or CSS 11506 chassis are preinstalled. If you need to reseat a module, or remove and replace it, refer to the following sections:

• Installation Precautions and Restrictions

• Unpacking a CSS Module

• Installing a Module

This information applies to the CSS modules only. If you received an additional module at a later time, it comes with a reference

sheet providing information on the module and how to install it.

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Installing a CSS Module

Installation Precautions and Restrictions

This section includes background material related to installing a module into the CSS chassis. Cisco Systems recommends that you read the topics in this section before installing a module.

Installation Precautions

Read and observe the following precautionary information prior to servicing the CSS.

Caution You must power down the CSS 11503/11506 chassis to install or remove a module.

Chapter 1 Unpacking and Installing the CSS

Warning

Do not remove or install modules without using appropriate anti-static guard measures. The CSS includes an anti-static wrist strap in the accessory kit. Attach the copper tape end of the strap to an unpainted metal surface on the chassis. You can leave the strap connected to the chassis when you are done.

If you do not power down the CSS, an electrical energy hazard is present within the chassis. Prior to installing or removing components, remove all metallic objects from hands and wrists to prevent bridging of live contact points.

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Chapter 1 Unpacking and Installing the CSS

Module Slot Restrictions

Prior to installing a module in a CSS, see Table 1-3 and Table 1-4 for information on chassis slot restrictions in the CSS 11503 and CSS 11506. I/O modules include the Fast Ethernet Modu le (FEM), Gig abit Ethe rn et Mo dule (G EM), Session Accelerator Module (SAM), and Secure Socket Layer (SSL) module.

Table 1-3 CSS 11503 Chassis Slot Restriction

Slot Number Slot Usage

1 Initial active Switch Control Module (SCM) 2 I/O module 3 I/O module

Installing a CSS Module

Table 1-4 CSS 11506 Chassis Slot Restriction

Slot Number Slot Usage

1 Initial active Switch Control Module (SCM) 2 Initial passive SCM or I/O module 3 I/O module 4 I/O module 5 I/O module 6 I/O module

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Installing a CSS Module

Figure 1-6 illustrates a fully-configured CSS 11503 and its slot locations.

Figure 1-6 Fully-Configured CSS 11503

MANAGEMENT

10BASE-T

LINK/ACT

DUPLEX

STATUS

GE 1

LINK

PCMCIA

SLOT 1

CSS5-SCM-2GE

SLOT 0

GE 2

LINK

CSS5-10M-16FE

16 Fast Ethernet

CONSOLE

System Control

CSS5-10M-16FE

LINK

DPLX

LINK

DPLX

LINK LINK

CISCO 11500

CONTENT SERVICES SWITCH

SERIES

DPLX DPLX

16 Fast Ethernet

Chapter 1 Unpacking and Installing the CSS

59549

1 Slot location 1 3 Slot location 3 2 Slot location 2

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Chapter 1 Unpacking and Installing the CSS

Figure 1-7 illustrates a fully-configured CSS 11506 and its slot locations.

Figure 1-7 Fully-Configured CSS 11506

CSS506-SM

MANAGEMENT

10BASE-T

LINK/ACT

DUPLEX

STATUS

GE 1

LINK

GE 2

LINK

SLOT 1

SLOT 0

CONSOLE

GE 1

LINK

GE 2

LINK

100-240V 5A 50-60 Hz

CAUTION

DISCONNECT ALL POWER SOURCES BEFORE SERVICING

PS1

PS2

3 6 PS3

PCMCIA

CSS5-SCM-2GE

STATUS

CSS5-10M-2GE

System Control

CSS5-10M-16FE

Gigabit Ethernet

AC OK

Installing a CSS Module

CSS506-SM

CISCO 11500

CONTENT SERVICES SWITCH

LINK

DPLX

LINK

DPLX

LINK

DPLX

LINK

DPLX

DC OK

CSS5-10M-16FE

16 Fast Ethernet

CSS5-10M-16FE

16 Fast Ethernet

100-240V

5A 50-60 Hz

SERIES

LINK

DPLX

LINK

DPLX

LINK LINK

16 Fast Ethernet

DPLX DPLX

16 Fast Ethernet

59550

100-240V

5A 50-60 Hz

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1 Slot location 1 4 Slot location 4 2 Slot location 2 5 Slot location 5 3 Slot location 3 6 Slot location 6

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Installing a CSS Module

Unpacking a CS S Mo du le

To unpack a CSS module:

1. Verify that the module is the model you orde red by chec king the model

number listed on the side of the shipping carton.

2. Remove the module from the shipping carton, leaving it in its anti-static bag.

3. Put on the anti-static strap provided with your CSS. For example, wear the

anti-static wrist strap (included in the accessory kit) and stick the copper- tape end of the strap to an unpainted metal surface on the chassis. Make sure that the wrist strap makes good contact with your skin.

4. Remove the module from the anti-static shielding bag and inspect it for

damage. Always hold the module by the faceplate , being careful not to touch the

components. If the module appears to be damaged, return it to the anti-static bag, repack it in the shipping ca rton, and c ontact your loca l su pplier.

Chapter 1 Unpacking and Installing the CSS

5. To install a module into the CSS chassis, see the “Installing a Module”

section.

Installing a Module

Caution You must power down the CSS before installing or removing a Switch Module in

a CSS 11506.

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Chapter 1 Unpacking and Installing the CSS

CISCO 11500

SERIES

CONTENT SERVICES SWITCH

DPLX

16 Fast Ethernet

DPLX

To install a module:

1. Properly ground yourself prior to handling the module. For example, wear the

2. If the CSS is powered up, power it down.

3. Locate an o pen slo t in th e chas sis fo r the mo dule . See Table 1-3 to identify

possible slots for the m odule. If n ecessary, use a #1 Phillips screwdriver to remove a blank panel from the chassis to expose a slot for the module.

4. Insert the module into the board guides at the left and right of the slot. Make

sure that the ejectors are fully extended outward. Slide the module into the chassis by pressing firmly at the left and right of the faceplate as shown in

Figure 1-8.

Installing a CSS Module

Figure 1-8 Installing a Module into a CSS Chassis

CSS5-10M-16FE

1 Spring-loaded screw (one on

each side)

LINK LINK

DPLX DPLX

16 Fast Ethernet

2 Ejector (one on each side ), e xtend

outward during insertion

5. Close both ejectors simultaneously to seat the module connector into the

backplane.

59542

6. Using a Phillips screwdriver , ti ghten the spring-loaded scr ews on the f ront of

the module faceplate.

7. Reboot the chassis to activate the module.

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Installing a CSS Module

Installing a Passive SCM in a CSS 11506

You can install a passive SCM in a CSS 11506 chassis. A passive module is a stand-by module in case of an active module failure. As implemented in WebNS 5.10 and greater, if the active SCM fails:

1. The CSS reboots and conne ctions are termina ted.

2. The CSS restores all configurations using the startup-config file.

3. The passive SCM becomes active automatically.

Note Passive modules do n ot load share processing functions with the active module.

To install a passive SCM:

1. Properly ground yo urself prio r to hand lin g the mod ule.

Chapter 1 Unpacking and Installing the CSS

2. As defined in Table 1-3, SCMs are restricted to slots 1 or 2 .

3. If the CSS is powered up, power it down.

4. If necessary, remove a blank panel from the c hassis to expo se the slot.

5. Insert the module into the board guides at the left and right of the slot and

slide it into the chassis by pressing firmly at the left and right of the faceplate.

6. Extend both ejectors simultaneously to seat the module connector into the

backplane.

7. Using a Phillips screwdriver , ti ghten the spring-loaded scr ews on the f ront of

the module faceplate.

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Chapter 1 Unpacking and Installing the CSS

8. Optionally, you can install the PCMCIA cover to the front of the disk slots

and secure it with its two spring-loaded screws, as shown in Figure 1-9. The cover protects the disks in the SCM.

Figure 1-9 Installing a PCMCIA Cover on an SCM

9. Reboot the CSS to initialize the passive SCM.

MANAGEMENT

10BASE-T

LINK/ACT

STATUS

PCMCIA

CSS5-SCM-2GE

DUPLEX

SLOT 1

SLOT 0

Installing a CSS Module

GE 1

LINK

GE 2

LINK

CONSOLE

System Control

59602

10. To copy the boot configuration from the active SCM to the passive SCM, use

the passive sync command in boot co nfiguration mod e. For more information, refer to the Cisco Content Services Switch Administration Guide.

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Installing a CSS Module

Chapter 1 Unpacking and Installing the CSS

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CHAPTER

Cabling and Troubleshooting the CSS

This chapter describes the CSS 11501 integrated platform and the CSS 11503 and CSS 11506 modular platforms, incl uding LEDs and connectors. This chapter also provides instructions for con necting the conso le, pow ering the CSS, and troubleshooting the CSS console, modules, and power supply. The informati on in this chapter applies to the CSS 11501, CSS 11503, and CSS 11506, except where noted.

This chapter contains the following sections:

• Cabling the CSS 11501

• Cabling the CSS 11503 and CSS 11506 Modules

78-13884-06

• Connecting the Console

• Connecting the Chassis to Ground

• Connecting the Power Cord

• Powering Up the CSS

• Powering Down the CSS

• Troubleshooting the CSS Hardware Components

Cisco 11500 Series Content Services Switch Hardware Installation Guide

2-1

Cabling the CSS 11501

A CSS 11501 is a fully integrated platf orm , de liveri ng tr anspo rt and applic ation (layers 4-7) services for Internet and Intranet data centers. The CSS 11501 is a single-rack-unit, with 6-G bps aggre gate through put. The integr ated c ompon en ts in the CSS 11501 contribute to the overall processing and memory needs for flow set up and flow forwarding.

The fully integrated CSS 11501 is responsible for the following functions:

• System powerup and boot c ontrol

• Centralized routing table management

• System-wide connection management

• An interface to an external Network Management Station

• Disk management

Chapter 2 Cabl ing and Troubleshooti ng the CSS

• An extern al R S -23 2 in te r fa ce

The CSS 11501 configuration suppo rts:

• 288 MB RAM memo ry (2 56 MB of u s abl e me mo ry)

• T wo PCMCIA slots for a hard or flash disk drive for the system software, and

logging and off-line system files. A cover is preinstalled over the slots.

• RJ-45 RS-232 Console port

• RJ-45 10-Mbps half-du plex E therne t m an agem ent c onn ector

• RJ-45 RS-232 Diag connector (reserved for field service diagnostic use only).

• Eight auto-sensing 10/100-Mbps Ethern et (10BASE-T/100BASE-TX) interfaces

• Optional integrated Secure Sockets Layer (SSL) termination

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Chapter 2 Cabling and Troubleshooting the CSS

• SFP GBIC (1000BASE-SX or LX) with LC-type connectors. The GBIC can

use either:

–

Longwave-length SFP GBICs (CSS5-GBIC-LX). The longwave length transceiver (1000BASE-LX) can reach 550 meters for all multimode media types. For sin gle-mo de f iber, the distance is 5,000 me ters.

–

Shortwave-length SFP GBICs (CSS5-GBIC-SX). The transceiver distance can reach from 220 m eters to 500 meters, de pendin g on the quality of the fiber.

Cabling the CSS 11501

Warning

Because invisible radiation may be emitted from the aperture of the port when no fiber cable is connected, avoid exposure to radiation and do not stare into open apertures.

The CSS 11501 front panel LEDs indic ate chassis a nd c onfiguration sta tus:

• Two status module LEDs indicating power and device readiness

• Link/Act and Duplex LEDs for the Ethernet Management port

• Link/Act and Duplex LEDs for each Ethernet port

• Link/Act LED for the SFP GBIC

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Cabling the CSS 11501

CSS 11501 Connectors and LEDs

The CSS 11501 has all connectors and LEDs on the chassis front panel. Figure 2-1 illustrates the connectors and LE Ds on the CSS 11501.

For information on the connec t or pinouts, refer to Appendix B, Cable Connector

Pinouts.

Figure 2-1 CSS 11501 Connectors and LEDs

Chapter 2 Cabl ing and Troubleshooti ng the CSS

STATUS

CONSOLE

LINK/ACT

DUPLEX

PCMCIA

1 Bicolor status LED

(green and red)

LINK DPLX

CISCO 11500

CONTENT SERVICES SWITCH

10/100

SERIES

LINK

6 RJ-45 Ethernet

10BASE-T/100BASE-TX connectors 1 through 8

2 Amber status LED 7 LC-type SFP GBIC (optional) 3 RJ-45 RS-232 Conso le con nector 8 Link LED for SFP GBIC 4 10-Mbps half-duplex Ethernet

management con nec tor

9 RJ-45 RS-232 Diag connector for

field service diagnostic use only. (A connector c over is p rov ided . Removing the cover voids the warranty.)

78930

5a PCMCIA slot 0 containing a flash

or hard disk

5b PCMCIA slot 1 (shown empty) for

optional installation of a second flash or hard disk

1. The Ethernet Link/Act LED and Duplex LED are located at the top of each RJ-45 Ethernet

connector and are not visible in this illustration.

Cisco 11500 Series Content Services Switch Hardware Installation Guide

2-4

10 PCMCIA slo t co ver

11 Recessed butt on (reserved for field

service use only)

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Chapter 2 Cabling and Troubleshooting the CSS

Table 2-1 desc ribes the CSS 11501 LEDs an d th eir indic ation s.

Table 2-1 CSS 11501 LED Descriptions

LED Name Color State Indicates

Status (left) Green Solid The CSS 11501 is ready.

Cabling the CSS 11501

Variable

Disk activity is occurring.

blink Slow blink The CSS 11501 failed.

Red Solid The CSS 11501 failed the

power-up self test during the boot process.

Slow blink The CSS 11501 failed.

No color Off The CSS 11501 failed and ha s no

power.

Status (right) Amber Fast blink T he C SS 11501 is running

power-up self test.

Slow blink The CSS 11501 is offline and

active.

Off See the left status LED for

indication.

Link/Act for the Ethernet Management Port

Green Off There is no link.

On The link is established but there is

no activity.

Duplex for Ethernet Management Port

Link/Act for Ethernet Port

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Blinking The link is established with

transmit or receive activity.

Green Off Port is operating at half duplex.

On Port is operating at fu ll duplex.

Green Off No link established.

On Link establishe d but no activity. Blinking Link established with transmit or

receive activity.

Cisco 11500 Series Content Services Switch Hardware Installation Guide

2-5

Cabling the CSS 11503 and CSS 11506 Modules

Table 2-1 CSS 11501 LED Descriptions (continued)

LED Name Color State Indicates

Chapter 2 Cabl ing and Troubleshooti ng the CSS

Duplex for Ethernet Port

Link /Act for the Gigabit Ethernet P ort

Green Off Port is operating at half duplex.

On Port is operating at fu ll duplex.

Green Off There is no link.

On The link exists and

synchronization is achieved.

Blinking The link is established with

transmit or receive activity.

Cabling the CSS 11503 and CSS 11506 Modules

The CSS 11503 and CSS 11506 modules have connectors and LEDs on their front panels. The following se ctions desc ribe:

• CSS 11503 and CSS 11506 Module Overview

• Switch Control Module Connectors and LEDs

• Fast Ethernet Module Connec tors and LEDs

• Gigabit Ethernet Module C onnectors a nd LEDs

2-6

• Session Accelerator Module LED s

• Secure Socket Layer (SSL) Module LEDs

For information on the connec t or pinouts, refer to Appendix B, Cable Connector

Pinouts.

If you encounte r p roblem s w ith th e mo dule s in the CSS 11503 and C SS 11506, see the “Troubleshooting the CSS Mo dules” section later in this chapter.

Cisco 11500 Series Content Services Switch Hardware Installation Guide

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Chapter 2 Cabling and Troubleshooting the CSS

Cabling the CSS 11503 and CSS 11506 Modules

CSS 11503 and CSS 11506 Module Overview

The CSS 11503 and CSS 11506 are comp act m odu lar pla tfor ms, d elivering transport and application (layers 4-7) services for Internet and Intranet data centers. A CSS is a fully-distributed architecture with all modules in the system contributing to the o vera ll pr oce ssing a nd mem ory nee ds for f low set up . Performance increases incrementally as you add modules, and the modules balance the overall traffic load.

• The Cisco 11506 is a five-rack unit, supporting six-slots, with 40-Gbps

aggregate throughpu t. The CSS 11506 requires a t least o ne Switch Control Module (SCM) and may be co nfig ured w ith a secon d SCM in standby mod e for redundancy. With the required SCM in one slot, the CSS 11506 has five additional slots supporting a ny comb ination of I /O mo dules.

• The Cisco 11503 is a two-rack-unit, supporting three-slots, with 20- Gbps

aggregate throughput. The CSS 11503 requires an SCM and ac commoda tes any two of the o t her m od ules.

Though all modules ex cept f or the SSL m odu le pa rticipat e in flow setup , th ey differ primarily in control functions, performa nce, and I/O. Eac h CSS 11500 module consists of one high-speed MIPS RI SC processor fo r flow-set up, one network processo r for flo w fo rw arding , one p olicy c o-p ro cessor f or sear ch operations and a maximum of 288 MB of RDRAM (up to 256 MB of usab le memory).

The CSS 11506 not only supports re dunda ncy in SCMs but a lso supp orts redundant power supplies and redundant Switch Modules (20 Gbps each). A CSS 11506 can contain a maximum of three power supplies, but it requires two functioning powe r supp lies to gu ar an tee se rv ice.

The CSS modules are as follows:

• 288 MB (256 MB of usable memory) Switch Control Module (SCM) with:

–

Two 1000-Mbps Ethernet (10 00BASE -SX or LX) small-f orm factor pluggable gigabit interface converters (SFP GBICs) with LC-type connectors.

–

T wo PCMCIA slots for a hard or flash disk drive for the system software, and logging and off-line sys tem files.

–

RJ-45 RS-232 Console port

–

1 RJ-45 10-Mbps half-duplex Ethernet management connector.

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Cabling the CSS 11503 and CSS 11506 Modules

• Switch Module (S M). A n SM pro vides conn ectivity a m ong the SCM an d

IOMs.

–

The CSS 11503 has a single integrated SM. A single SM has an aggregate throughput of 20 Gbps.

–

The CSS 11506 has two removable SMs that share the switching functions. Two SMs provide 40 Gbps aggr eg ate thr oug hpu t. As implemented in WebNS 5.10 and grea ter, if one SM fails, the CSS reboots and continues to o pera te th rough the other SM.

• T w o slots in the CSS 11503 and five slots in the CSS 11506 are configurable

with:

–

Fast Ethernet Modules that pro vide e ither 8 or 1 6 auto -sensing 10/100-Mbps Ethe rnet (

–

Gigabit Ethernet Modules provide s up to two 1000-Mbps Ether net (1000BASE-SX or LX) SFP GBICs with LC-type connectors.

Chapter 2 Cabl ing and Troubleshooti ng the CSS

10BASE-T/100BASE-TX) RJ-45 ports.

–

A Session Accelerator Module (SAM) that provides a cost-effective way to add flow performance when additional connectivity is not required. Using the same flow setup and forwarding processors as the I/O modules, it provides the flexibility to optimize the CSS for port density and performance.

–

A Secure Socket Layer (SSL) module that functions as an SSL server by adding security services be tween the Web browsers (the client) and HTTP servers and backend SSL servers. The SSL module is responsible for all user authentica tion, p ublic /private key ge nera tion, ce rtifica te management, and pack et encryption and decryption functions betwe en the client and the server. Each SSL module terminates SSL connections received from a client. The CSS 11503 supports a maximum of two SSL modules and the CSS 1 1506 support s a maximum of four SSL modules. For information on SSL commands and functions, refer to the Cisco Content Services Switch Ad vanc ed Config uration Guide.

–

An additional SCM to ser ve a s a pa ssive re dunda nt module.

Cisco 11500 Series Content Services Switch Hardware Installation Guide

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Chapter 2 Cabling and Troubleshooting the CSS

Figure 2-2 illustrates a fully-configured CSS 11503 and its components.

Figure 2-2 CSS 11503 Content Services Switch

MANAGEMENT

10BASE-T

LINK/ACT

DUPLEX

STATUS

GE 1

LINK

PCMCIA

SLOT 1

CSS5-SCM-2GE

SLOT 0

GE 2

LINK

CONSOLE

System Control

CSS5-10M-16FE

Cabling the CSS 11503 and CSS 11506 Modules

CISCO 11500

CONTENT SERVICES SWITCH

LINK

DPLX

LINK

DPLX

CSS5-10M-16FE

16 Fast Ethernet

SERIES

LINK

DPLX

LINK

DPLX

16 Fast Ethernet

59549

1 Slo t 1 for the SCM only 3 Slo t 3 for an I/O module 2 Slo t 2 for an I/O module

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Cabling the CSS 11503 and CSS 11506 Modules

Figure 2-3 illustrates a fully-configured CSS 11506 and its components.

Figure 2-3 CSS 11506 Content Services Switch

Chapter 2 Cabl ing and Troubleshooti ng the CSS

2 4 5

CSS506-SM

MANAGEMENT

10BASE-T

LINK/ACT

DUPLEX

STATUS

GE 1

LINK

GE 2

PCMCIA

SLOT 1

CSS5-SCM-2GE

CAUTION

DISCONNECT ALL POWER SOURCES BEFORE SERVICING

PS1

PS2

3 6 PS3

STATUS

CSS5-10M-2GE

SLOT 0

GE 1

LINK

GE 2

LINK

100-240V 5A 50-60 Hz

CSS506-SM

CISCO 11500

CONTENT SERVICES SWITCH

CSS5-10M-16FE

16 Fast Ethernet

CSS5-10M-16FE

16 Fast Ethernet

CONSOLE

System Control

CSS5-10M-16FE

LINK

DPLX

LINK

DPLX

CSS5-10M-16FE

Gigabit Ethernet

LINK

DPLX

LINK

DPLX

100-240V

5A 50-60 Hz

SERIES

LINK

DPLX

LINK

DPLX

LINK LINK

16 Fast Ethernet

DPLX DPLX

16 Fast Ethernet

59527

100-240V

5A 50-60 Hz

2-10

1 Fa n module 4 Slo t 2 for an SCM or I/O module 2 Slo t 1 for the SCM 5 Slot 6 3 Switch Modules in slots 7 and 8 6 Power supplies 1, 2, and 3

1. Slots 3 through 6 are for I/O modules, including SAMs and SSL modules.

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Chapter 2 Cabling and Troubleshooting the CSS

Cabling the CSS 11503 and CSS 11506 Modules

Switch Control Module Connectors and LEDs

The Switch Control Module (SCM), model CSS5-SCM-2GE, provides master control and is re sponsible for the follow ing functions :

• System powerup and boot c ontrol

• Centralized routing table management

• System-wide connection management

• An interface to an external Network Management Station

• Disk management

• An extern al R S -23 2 in te r fa ce

A CSS supports a ma xim um of tw o SCMs , one ac tive an d o ne pa ssive. The Switch Control Module contains the follow ing connec tors and slots:

• 1 RJ-45 10-Mbps half-duplex Ethernet management connector.

• 1 RJ-45 RS-232 C onso le co nnecto r.

• 1 RJ-45 RS-232 D ia g con ne ctor ( rese rved for fi eld se rvic e dia gno stic u se

only).

• 2 SFP GBICs (1000BASE-SX or LX) with LC -type connectors.

• T w o PCMCIA slots for a hard disk or flash disk. A cover is preinstalled over

the slots.

Note The SCM can have a maximum of two disk drives.

The SCM front pa nel L EDs indic ate modu le a nd c onfigur ation sta tus:

• Two status module LEDs indicating power and module readiness

• Link/Act and Duplex LEDs for the Ethernet management port

• Link LEDs for each SFP GBIC

Warning

Because invisible radiation may be emitted from the aperture of the port when no fiber cable is connected, avoid exposure to radiation and do not stare into open apertures.

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Cabling the CSS 11503 and CSS 11506 Modules

Figure 2-4 illustrates the SCM front panel connectors, PCMCIA slots, and LEDs.

Figure 2-4 Switch Control Module Connectors and LEDs

Chapter 2 Cabl ing and Troubleshooti ng the CSS

345

MANAGEMENT

10BASE-T

LINK/ACT

DUPLEX

STATUS

GE 1

LINK

PCMCIA

SLOT 1

CSS5-SCM-2GE

SLOT 0

10 11a12

1 10-Mbps half-duplex Ethernet

management con nec tor

2 B icolor status LED (green and

red)

11b

GE 2

LINK

CONSOLE

System Control

78993

8 RJ-45 RS-232 Console connector

9 RJ-45 RS-232 Diag connector for

field service diagnostic use only. (A connector c over is p rov ided . Removing the cover voids the warranty.)

2-12

3 A mber stat us LED 10 PC MC IA sl o t co ve r 4 Link/Act LED 11a PCMCIA slot 0 containin g a flash

or hard disk

5 Duplex LED 11b PCMCIA slot 1 (show n empt y) fo r

optional installation of a second flash or hard disk

6 LC-type SFP GBIC (one of two) 12 Recessed butto n (reserved for field 7 Link LED for the associated

service use only)

SFP GBIC on the left

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Chapter 2 Cabling and Troubleshooting the CSS

Table 2-2 describes the SCM LEDs and their indications.

Table 2-2 Switch Control Module LED Descriptions

LED Name Color State Indicates

Status (left) Green Solid The module is ready.

Cabling the CSS 11503 and CSS 11506 Modules

Variable

Disk activity is occurring.

blink Slow blink Another CSS module failed.

Red Solid The module failed the power-up

self test during the boot process.

Slow blink The module failed.

No color Off The module failed and has no

power.

Status (right) Amber Fast blink The module is runnin g power-up

self test. Slow blink The modu le is offline an d active. Solid The module is online and not

active (passive SCM). Off See the left status LED for

indication.

Link/Act for the Ethernet Management Port

Green Off There is no link.

On The link is established but there is

no activity.

Link for each Gigabit Ethernet P ort

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Blinking The link is established with

transmit or receive activity.

Green Off There is no link.

On The link exists and

synchronization is achieved. Blinking The link is established with

transmit or receive activity.

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Chapter 2 Cabl ing and Troubleshooti ng the CSS

Cabling the CSS 11503 and CSS 11506 Modules

Fast Ethernet Module Connectors and LEDs

The FEM is available in two models:

• Model CSS5-IOM-8F E contains 8 au to-sensin g R J-45 Fa st Et herne t

10/100-Mbps 10BASE -T /100B ASE -TX conn ector s.

• Model CSS5-IOM-16FE contains 16 auto -sensing RJ-45 Fast Ether net

10/100-Mbps 10BASE -T /100B ASE -TX conn ector s.

Each connector has Link and Duplex LEDs. The LEDs indicate the module and network status. Figure 2-5 illustrates the LEDs and connectors on the 8-port FEM.

Figure 2-5 8-Port Fast Ethernet Module Connectors and LEDs

4 5

CSS5-10M-8FE

LINK

DPLX

LINK

DPLX

1 R J -45 Et herne t

10BASE-T/100BASE-TX connector 1 (connector 2 is shown directly a bove it)

8 Fast Ethernet

4 RJ-4 5 E the rnet

10BASE-T/ 100BASE-TX connector 8 (connector 7 is shown directly below it)

59534

2 L ink LED (on each co nnecto r) 5 Spring-loaded scr ew (one of two) 3 Duplex LED (on each

6 Ejector (one of two)

connector)

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Chapter 2 Cabling and Troubleshooting the CSS

Figure 2-6 illustrates the LEDs and connectors on the 16-port FEM.

Figure 2-6 16-Port Fast Ethernet Module Connectors and LEDs

Cabling the CSS 11503 and CSS 11506 Modules

CSS5-10M-16FE

1 R J -45 Et herne t

10BASE-T/100BASE-TX connector 1 (connector 2 is shown directly a bove it)

LINK

DPLX

LINK

DPLX

16 Fast Ethernet

59533

4 RJ-45 Ethernet

10BASE-T/100BASE-TX connector 16 (connector 15 is show n d ire ctly below it)

2 L ink LED (on each co nnecto r) 5 Spring-loa ded screw (one of two ) 3 Duplex LED (on each

6 E jec tor (o ne of two)

connector)

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Cabling the CSS 11503 and CSS 11506 Modules

Table 2-3 desc ribes the FEM LEDs an d their indications.

Table 2-3 Fast Ethernet Module LED Descriptions

LED Name Color State Indicates

Link Green Off No link established

Duplex Green Off Port is operating at half duplex

Chapter 2 Cabl ing and Troubleshooti ng the CSS

On Link established but no activity Blinking Link established with transmit or receive

activity

On Port is operating at full duplex

Note If a ll of the FEM Lin k and D up lex LED s b link sync hrono usly, the module has

failed.

Gigabit Ethernet Module Connectors and LEDs

The Gigabit Eth er net M odule (G EM), m odel C SS5 -IOM - 2GE, conta ins two 1000-Mbps SFP GBICs with LC-type connectors. The GEM can use either:

• Longwave-length SFP GBICs (CSS5-GBIC-LX). The longwave length

transceiver (1000BASE-LX) can reach 550 meters for all multimode media types. For single-mode fiber, the distance is 5,000 meters.

• Shortwave-length SFP GBICs (CSS5-GBIC-SX). The transceiver distance

can reach from 220 meters to 500 meters, depending on the quality of the fiber.

Warning

Because invisible radiation may be emitted from the aperture of the port when no fiber cable is connected, avoid exposure to radiation and do not stare into open apertures.

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Chapter 2 Cabling and Troubleshooting the CSS

The GEM front panel LEDs indicate the network status for each of the connectors (Link LEDs). Figure 2-7 illustrates the LEDs and co nnectors on a G EM.

Figure 2-7 Gigabit Ethernet Module Connectors and LEDs

Cabling the CSS 11503 and CSS 11506 Modules

STATUS

GE 1

CSS5-10M-2GE

LINK

GE 2

LINK

59535

2 Gigabit Ethernet

1 Bicolor status LED (green and

red)

4 Link LED (next to its

corresponding SFP GBIC)

2 Amber status LED 5 Spring-loaded screw (one of two) 3 LC-type SFP GBIC (one of two) 6 Ejector (one of two)

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Cabling the CSS 11503 and CSS 11506 Modules

Table 2-4 desc ribes the GEM LEDs.

Table 2-4 Gigabit Ethernet Module LED Descriptions

LED Name Color State Indicates

Status (left) Green Solid The module is ready.

Status (right) Amber Fast blink The module is running power-up self

Chapter 2 Cabl ing and Troubleshooti ng the CSS

Red Solid The module failed the power-up self

test during the boot pr ocess.

Slow blink The module failed.

No color Off The module failed and has no power.

test. Slow blink The module is offline and active. Solid The module is online and not active. Off See the left status LED for indication.

Link Green Off There is no link.

On The link exists and synchronization is

achieved. Blinking The link is established with transmit

or receive activity.

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Session Accelerator Module LEDs

The Session Accelerator Module (SAM), model CSS5-SAM, is used with the SCM to provide additional processing support for session setup. The SAM front panel LEDs indicate its operational status. The SAM has no connectors.

Figure 2-8 illustrates the SAM front panel LEDs.

Figure 2-8 Session Accelerator Module LEDs

STATUS

CSS5-SAM

Session Accelerator

Cabling the CSS 11503 and CSS 11506 Modules

59537

1 Bicolor status LED (green and red) 3 Spring-loa ded scre w (one of two) 2 Amber status LED 4 Ejector (one of two)

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Cabling the CSS 11503 and CSS 11506 Modules

Table 2-5 desc ribes the LEDs.

Table 2-5 Session Accelerator Module LED Descriptions

LED Name Color State Indicates

Chapter 2 Cabl ing and Troubleshooti ng the CSS

Status (left)

Green So lid The module is ready. Red Solid The module failed the power-up self test

during the boot pro cess.

Slow blink The module failed.

No color Off The m odule f ailed and h as no po we r.

Status (right)

Amber Fast blink The module is running power-up self test.

Slow blink The module is offline and active. Solid The module is online and not ac tive. Off See the left stat us LED fo r indica tion.

Secure Sock et La ye r (SSL ) Mo dule LE Ds

The Secure Socket Layer (SSL) module, model CSS5-SSL-K9, operates as an SSL server by adding security services be tween Web browsers (the client) and HTTP servers. Th e SSL module is res pons ible for all user a uthentication, public/private key generation, certificate management, and packet encryption and decryption functions between the client and the serv er. Each SSL module terminates SSL connections received from a client.

The front panel LEDs on the module indica te its operational status. The SSL module has no connectors.

The CSS 11503 supports a maximum of two SSL modules and the CSS 11506 supports a maximum of four SSL modules.

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Chapter 2 Cabling and Troubleshooting the CSS

Figure 2-9 illustrates the SSL module front panel LEDs.

Figure 2-9 SSL Module LEDs

STATUS

CSS5-SAM

1 Bicolor status LED (green and red) 3 Spring-loa ded scre w (one of two)

Session Accelerator

Cabling the CSS 11503 and CSS 11506 Modules

59537

2 Amber status LED 4 Ejector (one of two)

Table 2-6 desc ribes the LEDs.

Table 2-6 SSL Module LED Descriptions

LED Name Color State Indicates

Status (left)

Green So lid The module is ready. Red Solid The module failed the power-up self test

during the boot pro cess.

Slow blink The module failed.

No color Off The m odule f ailed and h as no po we r.

Status (right)

Amber Fast blink The module is running power-up self test.

Slow blink The module is offline and active. Solid The module is online and not ac tive. Off See the left stat us LED fo r indica tion.

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Connecting the Console

To connect a console to the CSS, attach the console cable (provided in the accessory kit) to the Console port on the CSS. Your terminal settings must match the CSS default settings specified in Table 2-7.

Table 2-7 CSS Console Port Default Settings

Parameters Default Settings

Baud 9600 Data Bits 8 Parity None Stop Bits 1 Terminal Type VT100/ANSI

Chapter 2 Cabl ing and Troubleshooti ng the CSS

Flow Control None

If a communications problem occurs between the CSS and a console, see the

“Troubleshooting the Console Interface ” section later in this chapter.

Connecting the Chassis to Ground

Connecting the CSS 11503 or CSS 11506 chassis to earth ground is required for all DC-powered installat ions, and any AC-powered installation where complian ce with Telcordia (formerly Bellcore) gr ounding requir ements is necessary. Have the recommended tools and supplies available before you begin this proce dure (see Table 2-8).

Warning

Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.

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Tools and Supplies

The accessory kit shipped with the CSS contains the following items used in this procedure:

• One 2-hole grounding lug ( Pand uit n o. LC D6 -10 A-L )

• Two M5 screws for the groundin g lug

Table 2-8 lists the other tools, equipment, and supplies that you need to connect

system ground to the cha ssis. The se a re ite ms tha t yo u m ust supply.

Table 2-8 Tools and Supplies

Quantity Description Comments

1 Number 2 Phillips screwdri ver — 1 Wire stripping tool Choose a tool that does not nick

Connecting the Chassis to Ground

the wire.

Varies Groun ding wir e 6 AWG, 0.204 in. (5 .18 m m)

recommended. The wire should have applicable agency approvals su ch as Telcordia.

Varies Screw s to attach gro und wire to

grounding point at site

1 or 2 2-hole ground ing lug. Lug mu st

fit 6 AWG stranded copper or 37/24 fle x cab les. Ea ch lu g mu st have two holes, centered

Part requirem ents d epend o n location.

Recommended types:

• Panduit no. LC D6 -10 A-L

(1 supplied in accessory kit)

0.625 in. (1.587 cm) apart, and must accept M5 screws.

• Panduit no. LCC6- 10A-L

(long barrel)

One lug is sup plied by Cisc o Systems in the accessory kit. The supplied lug is for the router end of the ground wire. You may

• Thomas & Betts no.

256-30695-1183(*4*)

• Burndy no. YA6CL2TC10

wish to use a lug other than the one supplied. If you need a lug for the facility end of the ground wire, you must supply it.

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Connecting the Ch assis to Ground

Table 2-8 Tools and Supplies (continued)

Quantity Description Comments

1 Crimping tool Must fit diameter of grounding

Chapter 2 Cabl ing and Troubleshooti ng the CSS

lugs. Cisco Systems recommends that y ou use a crimping tool recomme nded by the lug manufacturer.

2 M5 screws with captive, locking

washers

Attaching the Grounding Cable

The following procedur e descr ibes how to attach :

• The grounding lug to the groundin g cable

• The grounding cable to the chassis

Warning

When you install or replace the unit, the ground connection must always be made first and disconnected last.

1. Power off the chassis by setting the power switch (or switches) to the O (off)

position.

2. Strip the covering f rom the end o f th e gro und ing wir e (Figure 2-10). The

amount of covering to be stripped va ries depend ing on the type of lug you plan to attach to the wire.

Included in accessory kit shipped with the CSS.

Lug Strip Length

Panduit no. LC D6-10 A- L (supplied in accessory kit)

Panduit no. LC C6-10A -L (long barre l)

Thomas & Betts no. 256-30695-1183(*4*)

Burndy no. YA6CL 2TC10 7/8 inch (2.2 cm)

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13/16 inch (2 cm)

1 1/16 inch (2.7 cm)

3/4 inch (1.9 cm)

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3. Insert the stripped end of the ground ing wire into the ope n end of a lug

(Figure 2-10) and crimp the grounding lug securely to the wire. Use the lug

manufacturer’s recommended crimping tool and crimping procedure to ensure a proper crimp.

Figure 2-10 Attaching Grounding Wire to Grounding Lug

4. Attach the grounding lug firmly to the threaded holes on the chassis using two

M5 screws.

• On the CSS 11503 chassis, the holes are located on the left side (looking

from the rear) near the bottom rear corner.

Connecting the Chassis to Ground

53632

Grounding lugStripped wire

• On the CSS 11506 chassis, the holes are located on the right rear panel.

The three thre ad ed hol es are unevenly spaced to accommoda te different lugs.

5. Strip the coverin g from the other end of the groundin g w ire. See the table in

step 2 for strip le ngth s for different lugs.

6. Insert the stripped end of the grounding wire into the open end of a grounding

lug and crimp the grounding lug sec urely to the wire .

7. Attach the ground ing lu g to a n app ropria te ground ing point at your site .

8. Proceed to the “Connecting the Power Cord” section.

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Connecting the Power Cord

The CSS 11500 series mod els are powered by either an AC or DC power supply. Before you install the AC or DC pow er co rd, e nsu re tha t y ou have rea d Appendix A, Specifications, for information on the e lectric al specifica tions. The following sections describe:

• Connecting a CSS 11501 Power Cord

• Connecting a CSS 11503 Power Cord

• Connecting a CSS 11506 Power Cord

• Checking the DC Power Connection (CSS 11503 and CSS 11506)

Connecting a CSS 11501 Power Cord

Chapter 2 Cabl ing and Troubleshooti ng the CSS

To connect an A C p owe r cor d to a C SS 11501:

1. At the rear of the chassis, ensure that the CSS power switch is in the O (off)

position.

2. Plug the AC pow er c ord co nne ctor into the CSS po wer conn ec tor, as shown

in Figure 2-11.

Figure 2-11 Connecting a CSS 11501 AC Power Cord

78677

1 AC power connector 2 Power switch

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Chapter 2 Cabling and Troubleshooting the CSS

100-240V

50-60 Hz 5A 430 W

3. Plug the power cord into a dedicated 3-w ire gro unding recepta cle.

4. To power on the C SS , se e th e “Pow er ing Up the CSS” se ction.

Connecting a CSS 11503 Power Cord

The following sections provide information on:

• Connecting a CSS 11503 AC Power Cord

• Connecting a CSS 11503 DC Power Cord

Connecting a CSS 11503 AC Power Cord

To connect an A C p owe r cor d to a C SS 11503:

Connecting the Power Cord

1. At the rear of the chassis, ensure that the CSS power switch is in the O (off)

position.

2. Plug the AC pow er c ord co nne ctor into the CSS po wer conn ec tor, as shown

in Figure 2-12.

Figure 2-12 Connecting a CSS 11503 AC Power Cord

59543

1 Po wer switch 2 AC po we r c onnec tor

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Connecting the Power Cord

3. Plug the power cord into a dedicated 3-w ire gro unding recepta cle.

4. To power on the C SS , se e th e “Pow er ing Up the CSS” se ction.

Connecting a CSS 11503 DC Power Cord

Before you install a D C po wer cor d, refe r to App end ix A, Specifications, for the DC power supply.

Chapter 2 Cabl ing and Troubleshooti ng the CSS

Warning

The DC power supply cord requires at least a 14 AWG wire (maximum 10 AWG wire). The CSS 11503 draws a maximum of 10 amps.

Use copper conductors only.

Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals.

Before performing the DC installation procedure, ensure that power is removed from the DC circuit. To ensure that all power is off, locate the circuit breaker that services the DC circuit and switch it off.

When you are installing or replacing the unit, the ground connection must always be made fir st and disconnected last.

Warning

Only a DC power source that is isolated from AC mains with reinforced insulation, and that complies wit h the ot her sa fety ext ra-low volt age (SELV) requirements in UL1950, CSA 950 3rd Edition, EN 60950, and IEC950, can be connected to a Cisco 11503 system. This requirement ensures that in a catastrophic power source fault condition, hazardous voltages are not present on power terminals and connectors.

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To connect the CSS 11503 DC po wer sup ply to a p ow er so urce :

1. At the rear of the chassis, ensure that the CSS power switch is in the O (off)

position.

2. Locate the DC terminal block on the rear of the chassis as shown in

Figure 2-13.

Figure 2-13 Location of the CSS 11503 DC Power Supply Connectors

Connecting the Power Cord

Warning

-48/-60V

9.0A,430VA

59544

1 2

1 Terminal block (–, +, and ) 2 Power switch

3. Using a flat-head screwdriver, loosen the captive screws on the three DC

connectors (labeled from left to right, –, +, and , respectively).

Before installing a wire, ensure that the polarity of the DC connections is correct. Reversed polarity causes damage to the DC power supply and can create a dangerous shock hazard.

Do not consolidate the end of a conductor by soft soldering prior to installation.

4. Install the wires into the appropriate connector. Make sure that the

non-insulated par t of ea ch w ire is 9 m m (0.35 inc hes) in le ngth .

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Connecting the Power Cord

Chapter 2 Cabl ing and Troubleshooti ng the CSS

Warning

When installing the wires, always connect the ground wire first. When disconnecting the wires, always disconnect the ground wire last.

5. Tighten the captive screws to 5 to 7 inch-pounds (0.6 to 0.8 Nm) of torque to

secure the wires in the connectors. Ensure that the wires are held firmly in place.

6. Install the wires to the DC power source.

For the proper po w er cab le wir ing betwe en the CSS 11503 and D C p owe r source, see Table 2-9.

Table 2-9 CSS 11503 to DC Power Source Cabling

CSS 11503 DC Power Source

(Ground)

––

Warning

The proper wiring sequence is ground to ground, positive to positive, and negative to negative. The ground wire should always be connected first and disconnected last.

7. Switch on the circuit breaker that services the DC circuit.

8. To check the DC power connection, see the “Checking the DC Power

Connection (CSS 11503 and CSS 11506)”section.

Connecting a CSS 11506 Power Cord

The following sections provide information for connecting an AC or DC power cords to a CSS 11506.

• Connecting a CSS 11506 AC Power Cord

• Connecting a CSS 11506 DC Power Cord

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CSS5-10M-2GE

Gigabit Ethernet

GE 1

GE 2

LINK

CSS5-10M-16FE

PS1

PS2

PS3

DISCONNECT ALL POWER SOURCES BEFORE SERVICING

CAUTION

100-240V

5A 50-60 Hz

DC OK

AC OK

DC OK

100-240V

5A 50-60 Hz

AC OK

DC OK

CSS5-10M-2GE

Gigabit Ethernet

GE 1

GE 2

LINK

CSS5-10M-16FE

PS1

PS2

PS3

DISCONNECT ALL POWER SOURCES BEFORE SERVICING

CAUTION

100-240V

5A 50-60 Hz

AC OK

DC OK

AC OK

DC OK

100-240V

5A 50-60 Hz

AC OK

DC OK

Connecting a CSS 11506 AC Power Cord

To connect the AC power cord to each power supply in the CSS 11506:

1. At the front of the supply, ensure that the CSS power switch is in the O (off)

position.

2. Plug the AC power cord conne ctor into the powe r connector, as shown in

Figure 2-14.

Figure 2-14 Connecting a CSS 11506 AC Power Cord

Connecting the Power Cord

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59545

1 Power supply LEDs 3 AC powe r conn ec tor 2 Po wer switch

3. Plug the power cord into a dedicated 3-w ire gro unding recepta cle.

4. Repeat steps 1 through 3 for each power supply.

5. To power on the C SS , se e th e “Pow er ing Up the CSS” se ction.

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Connecting the Power Cord

Connecting a CSS 11506 DC Power Cord

Before you install a D C po wer cor d, refe r to App end ix A, Specifications, for the DC power supply.

Chapter 2 Cabl ing and Troubleshooti ng the CSS

Warning

The DC power supply cord requires at least a 14 AWG wire (maximum 10 AWG wire). The CSS 11503 draws a maximum of 18 amps.

Use copper conductors only.

When you are installing or replacing the unit, the ground connection must always be made fir st and disconnected last.

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CSS5-10M-2GE

Gigabit Ethernet

GE 1

GE 2

LINK

CSS5-10M-16FE

PS1

PS2

PS3

DISCONNECT ALL POWER SOURCES BEFORE SERVICING

CAUTION

100-240V

5A 50-60 Hz

AC OK

DC OK

-48/-60V 10/8A

I/P OK

DC OK

AC OK

DC OK

59199

Connecting the Power Cord

Warning

Only a DC power source that is isolated from AC mains with reinforced insulation, and that complies wit h the ot her sa fety ext ra-low volt age (SELV) requirements in UL1950, CSA 950 3rd Edition, EN 60950, and IEC950, can be connected to a Cisco 11506 system. This requirement ensures that in a catastrophic power source fault condition, hazardous voltages are not present on power terminals and connectors.

This unit might have more than one power supply connection; all connections must be removed completely for you to completely remove power from the unit.

To connect each CSS 11506 DC power supply to a power source:

1. On the power supply, ensure that the CSS power switch is in the O (off)

position.

2. Locate the po wer supply D C term inal bloc k, a s sh own in Figure 2-15.

Figure 2-15 Location of CSS 11506 DC Power Supply Connectors

1 2

1 Power supply LEDs 3 Terminal block (–, +, and )

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59546

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Connecting the Power Cord

59199

3. Using a flat-head screwdriver, loosen the captive screws on the three DC

Chapter 2 Cabl ing and Troubleshooti ng the CSS

connectors (labeled from left to right, –, +, and , respectively).

Warning

Before installing a wire, ensure that the polarity of the DC connections is correct. Reversed polarity can cause damage to the DC power supply and can create a dangerous shock hazard.

Do not consolidate the end of a conductor by soft soldering prior to installation.

4. Install the wires into the appropriate connector. Make sure that the

non-insulated par t of ea ch w ire is 9 m m (0.35 inc hes) in le ngth .

When installing the wires, always connect the ground wire first. When disconnecting the wires, always disconnect the ground wire last.

5. Tighten the captive screws to 5 to 7 inch-pounds (0.6 to 0.8 Nm) of torque to

secure the wires in the connectors. Ensure that the wires are held firmly in place.

6. Repeat steps 1 through 5 for each power supply.

7. Install the three sets of wires to the DC power source.

For the proper po w er cab le wir ing betwe en the CSS 11506 and D C p owe r source, see Table 2-10.

Table 2-10 CSS 11 506 to DC Power Source Cabling

CSS 11506 DC Power Source

(Ground) ++ ––

Warning

The proper wiring sequence is ground to ground, positive to positive, and negative to negative. The ground wire should always be connected first and disconnected last.

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(Ground)

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Connecting the Power Cord

8. Switch on each circuit breaker that services each DC circuit.

9. To check the DC power connection, see the “Checking the DC Power

Connection (CSS 11503 and CSS 11506)” section.

Checking the DC Power Connection (CSS 11503 and CSS 11506)

Follow these steps to verify that you have correctly connected DC power to the CSS 11503 or CSS 11506 chassis:

1. Turn on power to the DC circuit or circuits.

2. Use a voltmeter to chec k the voltage at the termin al block on the powe r

supply. Connect the voltmeter ’s positive contact to the positive (+) terminal on the CSS power supply terminal block. Connect the voltmeter’s negative contact to the negative (–) terminal on the CSS power supply terminal block. If the power is wired correctly, the voltmeter registers approximately +48VDC to +56VDC (or batter y float vo ltage).

Warning

Do not allow the test probes of the voltmeter to touch each other while they a re touching the power terminals. This is an ENERGY HAZARD to you, to the voltmeter, and to the wires connecting the CSS to its power source.

3. To power on the C SS , se e th e “Pow er ing Up the CSS” se ction.

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Powering Up the CSS

To power up a CSS:

• On an AC CSS, toggle the power switch to the 1 (on) position.

–

See Figure 2-11 for the location of the CSS 11501 AC power switch.

–

See Figure 2-12 for the location of the CSS 1150 3 AC power switch.

–

See Figure 2-14 for the location of the CSS 11506 AC power switc h fo r each power supply. Power on all of the supplies in the CSS. The AC OK and DC OK LEDs light up on each power supply. If either LED remains unlit, see the “Troubleshooting the CSS Power Supply” section later in

this chapter.

• For a DC CSS, switch on the appl icable circu it breakers for the p ower source.

Then on the CSS, toggle the powe r switch to the 1 (on) po sitio n.

Chapter 2 Cabl ing and Troubleshooti ng the CSS

–

See Figure 2-13 for the location of the CSS 1150 3 DC power switch.

–

See Figure 2-15 for the location of the CSS 11506 DC power switc h fo r each power supply. Power on all of the supplies in the CSS. The I/P OK and DC OK LEDs light up on each power supply. If either LED remains unlit, see the “Troubleshooting the CSS Power Supply” section later in

this chapter.

The CSS starts the boot process. For information concerning the boot process on the Cisco 11500 series CSS, refer to the Cisco Content Services Switch Administration Guide.

Powering Down the CSS

To shut down the CSS grac efully and a vo id intro ducing lo st or fra gmen ted files, always use the shutdown command prior to r emovin g p ower f rom th e CSS.

For example:

(config-boot)# shutdown

Once the CSS shuts down all processes, you can remove pow er from the CSS.

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Troubleshooting the CSS Hardware Components

This section provides gene ral tro uble shootin g infor matio n for the CSS components. It includes the following sec tions:

• Troubleshooting the CSS 11501

• Troubleshooting the CSS Modules

• Troubleshooting the Console Interface

• Troubleshooting the CSS Power Supply

• Troubleshooting the CSS Fans

Information in this section applies to the CSS 11501, CSS 11503, and CSS 11506, except wher e note d.

Troubleshooting the CSS 11501

CSS 11501 status is indicated by the Status LED on the front panel. For information about the CSS 11501 LEDs, see the “Cabling the CSS 11501”section

earlier in this chapter.

Table 2-11 provides suggestions fo r correcting problems that may occur with the

CSS 11501.

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Troubleshooting the CSS Hardware Components

Table 2-11 Troubleshooting the CSS 11501

Symptom Recommended Ac tion

Chapter 2 Cabl ing and Troubleshooti ng the CSS

At boot up, the following message appears:

CHMGR: Slot had diagnostic failures NOT STARTING UP

slot/subslot

During normal CSS op er ation , the following message appears:

Temperature has reached x celsius for slot

number

You cannot acc ess log or archive files on the CSS disk but traffic is still passed in and out of the CSS.

When there is a failure on a CSS 11501 component, the CSS 11501 attempts the boot process three times. If the boot is unsuccessful, the CSS generates a log message and saves it in the boot.log file. Obtain technical assistance. Refer to “About This Guide”. For information

on log files, refer to the Cisco Content Services Switch Administration Guide.

Check the six fans in the chassis. The CSS 11501 is running at a temperature that is too high, as indicated by the x variable. When a fan failure occurs, obtain technical assistance.

Replace the disk c ontai ning the files. Remo ve the disk and install the replacement in the CSS 11501. Refer to the reference sheet that comes with the replacement disk.

After you install the disk in the CSS, you must wait 10 seconds before y ou ca n rese at o r remove it.

2-38

If the replacement disk does not have the same software version th at the CSS is ru nning, the CSS 11501 will not initialize the disk. You must reboot the CSS and configure a primary boot record. You can select the CSS software currently on the disk or instruct the CSS where to locate the CSS software ADI fi le to install on the disk. If you archived an offline version of your CSS running-config file, copy it back onto the CSS.

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Troubleshooting the CSS Modules

CSS 11503 and CSS 11506 module status is indicated by the Status L ED o n the module front panel. For information about the module LEDs, see the “Cabling the

CSS 11503 and CSS 11506 Modules” section earlier in this chapter. Table 2-12 provides suggestions for correcting problems that may occur with the

modules in the CSS 11503 and C SS 11506.

Caution Always power down the CSS prior to removing or installing a module .

Note As imp lem en ted in WebNS 5.10 and greater, when a CSS mo dule fails dur ing

normal operations, the CSS reboo ts.

Troubleshooting the CSS Hardware Components

Table 2-12 Troubleshooting the CSS Modules

Symptom Recommended Ac tion

At boot up, the following message appears:

CHMGR: Slot had diagnostic failures NOT STARTING UP

slot/subslot

1. Power down the CSS.

2. Reseat the module in its s lot.

3. Power up the CSS to boo t the modu le.

If reseating the module does not correc t the failure, replace the module. Refer to the reference sheet that comes with the replacement module.

During normal CSS op er ation , the following message appears and then, the CSS reboots:

ONDM: LifeTick for Sub-Module in slot/sub-slot

slot/subslot

resetting..

failed,

If the module is not functioning, the lef t Sta tus LED will be Red and blinking slowly . If it is an FEM, all of its Link and Duplex LEDs will blink synchronously. When the CSS reboots, the Status LE D is off. Use the show chassis command to verify the state of the module.

1. Replace the module. Refer to the reference

sheet that comes with the replacement module.

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2. Power up the CSS to boo t the modu le.

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Troubleshooting the CSS Hardware Components

Table 2-12 Troubleshooting the CSS Modules (continued)

Symptom Recommended Ac tion

Chapter 2 Cabl ing and Troubleshooti ng the CSS

During normal CSS op er ation , the following message appears and then, the CSS reboots:

ONDM: Port C Path Failure %s, turning off Focus-C Port.

During normal CSS op er ation , the following message appears and then, the CSS reboots:

ONDM: Port D Path Failure %s, turning off Focus-D Port.

During normal CSS op er ation , the following message appears and then, the CSS reboots:

ONDM: Both Port C and Port D Focus Connect paths have failed.

The Switch Module in slot 1 failed.

1. Power down the CSS.

2. Remove and rep lace the module. Refe r to

the reference sheet that comes with the replacement module.

3. Reboot th e CSS to boot the module.

The Switch Module in slot 2 failed.

1. Power down the CSS.

2. Remove and rep lace the module. Refe r to

the reference sheet that comes with the replacement module.

3. Reboot th e CSS to boot the module.

The Switch Modules in slot 1 and 2 failed.

1. Power down the CSS.

2. Remove and replace the modules. Refer to

the reference sheet that comes with the modules.

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3. Reboot th e CSS to boot the modules.

During normal CSS op er ation , the following message appears:

Temperature has reached x celsius for slot

number

Check the fans in the chassis. The module in the designated slot number is running a temperature that is too high, indicated by the x variable.

• For a CSS 11503, replace the ch ass is.

• For a CSS 11506, replace the fan module.

Refer to the reference sheet that comes with the replacement module.

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Chapter 2 Cabling and Troubleshooting the CSS

Table 2-12 Troubleshooting the CSS Modules (continued)

Symptom Recommended Ac tion

Troubleshooting the CSS Hardware Components

You cannot acc ess log or archive files on the CSS disk but traffic is still passed in and out of the CSS.

Replace the disk c ontai ning the files. Remo ve the disk and install the replacement in the SCM. Refer to the reference sheet that comes with the replacement disk.

After you install the disk in the SCM, you must wait 10 seconds before y ou ca n rese at o r remove it.

If the replacement disk does not have the same software version th at the CSS is ru nning, the SCM will not initialize the disk. You must reboot the CSS and c onfigu re a p rimary bo ot record. You can select the C SS softwa re currently on the disk or instruct the CSS where to locate the CSS software ADI fi le to install on the disk. If you archived an offline version of your CSS running-config file, copy it back onto the CSS.

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Troubleshooting the CSS Hardware Components

Troubleshooting the Console Interface

Table 2-13 lists com mon communications problems that may exist between the

CSS and a console. Ensure the console settings are configured to:

• Baud Rate - 9600

• Data Bits - 8

• Parity - none

• Stop Bits -1

• Flow Control - non e

For information on console cable pinouts, refer to Appendix B, Cable Connector

Pinouts.

Table 2-13 Troubleshooting the Console Interface

Chapter 2 Cabl ing and Troubleshooti ng the CSS

Possible Problem Recom mended Action

Nothing appe ars on the scr een. Ensu re that th e RS-2 32 ca ble is

securely conne cted to the console port.

Characters appear on the screen, but are garbled.

Verify that the CSS and the console settings match with respect to baud rate, data bits, stop bits, and parity.

Abbreviated input is used, but pressing the tab key does not enter the command you want.

Ensure that you enter a sufficient number of ch ar act er s f or the CS S to distinguish between different commands and options.

Random characters are lost. Set the flow command on the console

to XON/XOFF.

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Chapter 2 Cabling and Troubleshooting the CSS

Troubleshooting the CSS Power Supply

The following sections discuss:

• Troubleshooting the CSS 11501 Power Supply

• Troubleshooting the CSS 11503 Power Supply

• Troubleshooting the CSS 11506 Power Supply

Troubleshooting the CSS 11501 Power Supply

The CSS 11501 has one pow er sup ply as pa rt o f its cha ssis. When y ou p owe r on the CSS, the indications of a su cc essful powe r up ar e tha t it bo ots p roper ly and become operationa l, and displays the follow ing lo g me ssag e:

CHMGR: All power supplies are present (1).

Troubleshooting the CSS Hardware Components

Note This message is displayed only if the logging level is set to the Info-6 or Debug-7

level.

If you power on the CSS and it doe s n ot boot a s indicated b y the Status LED s, either:

• There is no power to the power supply. Ensure that the CSS 11501 has power.

Check the power switch, power cord, and power source.

• The power supply failed, obtain technica l assistance.

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Troubleshooting the CSS Hardware Components

Troubleshooting the CSS 11503 Power Supply

The CSS 11503 has one pow er sup ply as pa rt o f its cha ssis. When y ou p owe r on the CSS, the indications of a su cc essful powe r up ar e tha t its m odu les boo t a nd become operationa l, and the f ollowing log messa ge a ppea rs:

CHMGR: All power supplies are present (1).

Note This message is displayed only if the logging level is set to the Info-6 or Debug-7

level.

If you power on the CSS and its modules do not boot as indica ted by their Status LEDs, either:

• There is no power to the power supply . Ensure that the CSS has power. Check

the power switch, p ow er c ord, a nd pow er sour ce.

Chapter 2 Cabl ing and Troubleshooti ng the CSS

• The power supply failed. Yo u must replace the CSS chassis.

Troubleshooting the CSS 11506 Power Supply

If the CSS 11506 power sup plies pow er on successf ully and the C SS c omplete s the boot process, the follo wing m essag e ap pe ars:

CHMGR: All power supplies are present (3).

Note This message is displayed only if the logging level is set to the Info-6 or Debug-7

level.

A CSS 11506 can contain a maximum of three power supplies, but it requires two functioning powe r supp lies to gu ar an tee se rv ice.

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Chapter 2 Cabling and Troubleshooting the CSS

Figure 2-16 shows the location of the power supplies.

Figure 2-16 Location of the CSS 11506 Power Supplies

CSS506-SM

MANAGEMENT 10BASE-T

LINK/ACT

DUPLEX

STATUS

GE 1

LINK

GE 2

LINK

SLOT 1

SLOT 0

CONSOLE

System Control

GE 1

LINK

CSS5-10M-16FE

GE 2

LINK

CSS5-10M-16FE

Gigabit Ethernet

100-240V

5A 50-60 Hz

CAUTION

DISCONNECT ALL POWER SOURCES BEFORE SERVICING

PS1

PS2

PS3

PCMCIA

CSS5-SCM-2GE

STATUS

CSS5-10M-2GE

Troubleshooting the CSS Hardware Components

CSS506-SM

CISCO 11500

CONTENT SERVICES SWITCH

LINK

DPLX

LINK

DPLX

LINK

DPLX

LINK

DPLX

CSS5-10M-16FE

16 Fast Ethernet

CSS5-10M-16FE

16 Fast Ethernet

100-240V

5A 50-60 Hz

SERIES

LINK

DPLX

LINK

DPLX

LINK LINK

16 Fast Ethernet

DPLX DPLX

16 Fast Ethernet

59603

100-240V

5A 50-60 Hz

1 Po wer supply 1 3 Power supply 3 2 Po wer supply 2

If the CSS 11506 contains less than thr ee pow er su pplies, a powe r supp ly is powered off, or a power supply module failed, the CSS displays the follow ing messages:

CHMGR: Missing backup power supply. CHMGR: Cannot locate power supply: PS

number

The PSnumber variable indic ates which power supply canno t be found or has failed.

When this message occu rs, view the L EDs on the p ower su pply. Figure 2-17 shows the AC power supply LEDs. These LED s indicate the pow er status of the supply.

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Troubleshooting the CSS Hardware Components

CSS5-10M-2GE

Gigabit Ethernet

GE 1

GE 2

LINK

CSS5-10M-16FE

PS1

PS2

PS3

DISCONNECT ALL POWER SOURCES BEFORE SERVICING

CAUTION

100-240V

5A 50-60 Hz

AC OK

DC OK

AC OK

DC OK

100-240V

5A 50-60 Hz

AC OK

DC OK

CSS5-10M-2GE

Gigabit Ethernet

GE 1

GE 2

LINK

CSS5-10M-16FE

PS1

PS2

PS3

DISCONNECT ALL POWER SOURCES BEFORE SERVICING

CAUTION

100-240V

5A 50-60 Hz

AC OK

DC OK

-48/-60V 10/8A

I/P OK

DC OK

AC OK

DC OK

Figure 2-17 CSS 11506 AC Power Supply LEDs

Chapter 2 Cabl ing and Troubleshooti ng the CSS

59545

1 Power Supply LEDs: AC OK and

3 AC c onn ec tor

DC OK

2 Po wer switch

Figure 2-18 shows the DC power supply LEDs.

Figure 2-18 CSS 11506 DC Power Supply LEDs

1 2

59546

1 Po wer Supply LEDs: I/P OK and

DC OK

2 Po wer switch

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Cisco 11500 Series Content Services Switch Hardware Installation Guide

3 Terminal block

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Cisco CSS11501 - 100Mbps Ethernet Load Balancing Device, CSS11503-AC, CSS 11503, 11506 - CSS Content Services Switch, CSS 11501 Hardware Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual