Cisco Systems 1105 User Manual

User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine

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User Guide for the Cis coWorks 1105 Wireless LAN Solution Engine

Preface xiii

Audience xiii Conventions xiii Related Documentation xiv Obtaining Documentation xv

World Wide Web xv Ordering Documentation xvi Documentation Feedback xvi

Obtaining Technical Assistance xvi

Cisco.com xvii Technical Assistance Center xvii

CHAPTER

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1 Getting Started 1-1

Overview of the Wireless LAN Solution Engine 1-1 Understanding the WLSE User Interface 1-2

The WLSE Dashboard 1-2 Device Name and IP Address Display 1-5

Time Display 1-5 Logging In and Out 1-6 Getting Started with Device Management 1-7

2 Fault Monitoring 2-1

Displaying Faults 2-1

Viewing Fault D etails 2-5

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Contents

Managing Profiles 2-7

Creating a Prof ile 2-8

Copying a Profile 2-8

Renaming a Prof ile 2-9

Editing a Profile 2-9

Deleting a Prof ile 2-10

Assigning a Profile to a Device 2-10

Viewing Devices 2-11

Profile Choices 2-12 Notification Settings 2-20

Setting Trap Notification 2-21

Setting Syslog Notification 2-22

Emailing Fau lts 2-23

CHAPTER

3 Configuring Devices 3-1

Using the Template s 3-1

Template Choices 3-2

Creating a Template 3-132

Copying a Template 3-133

Editing a Template 3-134

Deleting a Temp la te 3-134

Importing a Template 3-135

Exporting a Template 3-137 Managing Configuration Jobs 3-137

Job Choices 3-138

Creating a Configuration Job 3-144

Viewing Configuration Job Status 3-144 Automating Configurations 3-151

Assigning a Startup Configuration 3-151

Creating a Sta rt up Co nfiguration Tem p la te 3-153

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Assigning an Auto-Managed Configuration 3-154

Contents

CHAPTER

4 Updating Device Firmware 4-1

Managing Firmware Images 4-1

Viewing Images on the WLSE 4-2

Editing Image Details on the WLSE 4-3

Deleting Images f rom the WLSE 4-4

Importing Images 4-4

Using a Remote TFTP Server for Image Upload 4-9 Managing Firmware Jobs 4-9

Job Choices 4-10

Creating a Firmware Job 4-18

Using the Job Functions 4-18

5 Using Reports 5-1

Using the Device Cent er 5-1

Viewing the Fau l t Su mm a ry Report 5-3

Viewing Device History 5-4

Viewing Config Hi story 5-4

Viewing Firmw a re His to r y 5-5

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Displaying Wireless Client Reports 5-6

Displaying a Client Detail Report 5-6

Displaying a Client Statistics Report 5-8

Displaying a Client Historical Association Report 5-9 Displaying Current Reports 5-11

Displaying a Group Report 5-12

Displaying a Group Security Report 5-14

Displaying a Group SSID Report 5-16

Displaying a Group VLAN Report 5-18

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Contents

Displaying a Per VLAN Client Report 5-20

Displaying a Group Policy Report 5-21

Displaying an AP Summary Report 5-24

Displaying a Detailed Report 5-26

Displaying a Current Client Association Report 5-29

Displaying an EAP Authentication Report 5-30

Displaying an AP Ethertype Protocol Fil ters Report 5-32

Displaying an AP IP Protocol Filters Report 5-33

Displaying an AP IP Port Filters Report 5-35

Displaying an AP Policy Report 5-36

Displaying an AP QBSS QoS Report 5-38

Displaying an AP SSID Report 5-40

Displaying an AP VLAN Report 5-42

Displaying a Per VLAN Client Report 5-43

Displaying a Switch Summary Report 5-45

Displaying an AP and Bridge Connected to Switch Report 5-46

Displaying a Router Summary Report 5-47

Displaying an AP and B ridge Connected to Router Report 5-48

Displaying a Server Summary Report 5-49

Displaying Trends 5-50

Displaying a Group Performance Report: RF Utilization 5-51

Displaying a Group Performance Report: Ethernet Utilizati on 5-53

Displaying a Top N Number of Associations Report 5-54

Displaying a Top N Percentage Errors 5-55

Displaying an AP and B ridge RF Transmission Statistics Report 5-56

Displaying an AP and B ridge Ethernet Transmission Statistics Report 5-58

Displaying an AP and B ridge Performance Graph 5-60

Displaying an AP and B ridge Performance: Tabular 5-61

Displaying Top N Busiest Clients 5-62

Displaying Top N Client Error Rate 5-64

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Displaying a Server Response Time Graph 5-65 Exporting a Report 5-66 Emailing a Rep or t 5-66 Scheduling Email Jobs 5-68

Viewing Email Job Details 5-69

Contents

CHAPTER

6 Performing Administrative Tasks 6-1

Using Discovery and Managing Devices 6-2

Managing Devices 6-2

Specifying Device Credentials 6-6

Managing Device Discovery 6-10

Running Inventories 6-24

Viewing Inventory an d Discovery Task History 6-27

Importing Devices 6-28

Exporting Devices 6-31

Adding, Modifying and Deleting AAA Servers 6-33 Managing Groups 6-37

Overview: Groups 6-37

Creating, Editing, and Deleting Groups 6-39 Managing the Appliance 6-44

Viewing WLSE Status 6-45

Managing the Software 6-47

Overview: Security 6-55

Managing Security 6-56

Backing Up and Restoring Data 6-61

Using Diagnostics 6-64

Setting Up the Splash Screen Message 6-69

Setting the Current Time and Date on the WLSE 6-69

Specifying NTP Time Servers 6-70

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Contents

Specifying Name Servers 6-71

Specifying an SMTP Mail Server 6-71

Using Connectivi ty Tools 6-72 Managing System Parameters 6-73 Administering Users 6-75

Managing Roles 6-75

Managing Users 6-77 Modifying Your Profile 6-80 Linking to a CiscoWo rks2000 Server 6-81

CHAPTER

APPENDIX

7 Frequently Asked Questions 7-1

8 Troubleshooting 8-1

A Naming Guidelines A-1

B Command Reference B-1

Using the CLI B-2 CLI Conventions B-2 Command Privileges B-2 Checking Command Syntax B-2 Command History Feature B-3 Help for CLI Comm a nds B-3 Command Summary B-4 Command Description Conventions B-9 Privilege Level 0 Commands B-10

exit B-10

ping B-10

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show clock B-11

show domain-name B-12

show interfaces B-13

show process B-13

show version B-14

traceroute B-15 Privilege Lev el 15 Co m m a nd s B-17

auth B-17

backup B-18

backupconfig B-19

cdp B-20

clock B- 21

df B-22

erase config B-23

firewall B-24

gethostbyname B-25

hostname B-25

import B-26

install configure B-27

install list B-28

install update B-29

interface B-30

ip domain-name B-31

ip name-server B-32

listbackup B-33

mail B-34

mailcntrl clear B-35

mailcntrl list B-35

mailroute B-36

nslookup B-36

Contents

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User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine

Contents

ntp server B-37

reload B-39

reinitdb B-40

repository B-40

repository add B-41

repository delete B-42

repository list B-43

repository server B-44

restore B-45

route B-4 6

services B-46

show anilog B-48

show auth-cli B-49

show auth-http B-49

show backupconfig B-50

show bootlog B-51

show cdp neighbor B-52

show cdp run B-52

show collectorlog B-53

show config B-54

show daemonslog B-55

show dmgtdlog B-56

show webaccesslog B-57

show weberrorlog B-58

show websslaccesslog B-59

show import B-59

show install logs B-60

show ipchains B-60

show hosts B-61

show maillog B-62

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show proc B-62

show repository B-63

show route B-64

show securitylog B-64

show snmp-server B-66

show ssh-version B-66

show syslog B-67

show tech B-68

show telnetenable B-68

show tomcatlog B-69

shutdown B-70

snmp-server B-71

ssh B-71

ssh-version B-72

telnet B-72

telnetenable B-73

username B-74

Contents

LOSSARY

NDEX

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Maintenance Image Commands B-75

erase config B-75

fsck B-76

reload B-76

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Audience

Preface

This manual describe s the Wireless LAN Solut ion E ngin e (WL SE) an d pr ovides instructions for using it .

This document i s for sy stem a dm inistr ato rs respon sibl e for m a nag ing a wire less network who are familiar with some of the concepts and terminology of Ethernet and wireless local area networking.

Conventions

This docume nt u s es the f ol lowing conventions:

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Item Convention

Commands and keywords boldface font Variables for which you supply values italic font Displayed session and system inf ormation Information you enter Variables you enter

User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine

screen font

boldface screen font

italic screen

font

xiii

Obtaining Documentation

Online Documentation

• Online help—Access the online help by clicking on the Help tab.

• Release Notes for the C isco Works 1105 Wireless LAN Solution Engine

• Integrating Cisco Applications with CiscoWorks2000 Management

Connection (CMC)

• PDF for:

–

Installation and Configuration Guide for the Cisco Works 1105 Warless

LAN Solution Engine

–

Quick Start Guide for the CiscoWorks 1105 Wireless LAN Solution

Engine

–

Regulatory Compliance and Safety Information for the CiscoWorks 1105

Wireless LAN Solution Engine

Note Adobe Acrobat Reader 4.0 is required.

Obtaining Documentation

These sections explain how to obtain docu mentation from Cisco Syste ms.

World Wide Web

You can access the most current Cisco do cumentation on the World Wide Web at this URL:

http://www.cisco.com

Translated documentation is available at this URL:

http://www.cisco.com/public/countries_languages.shtml

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Obtaining Technical Assistance

Ordering Documentation

Cisco documentation is available in these ways:

• Registered Cisco.com u sers (Cisco d irect custo mers) can ord er Cisco pr oduct

documentation fr om t he N et working Prod uc ts M arketPlac e:

http://www.cisco.com/cgi-bin/order/order_root.pl

• Registered Cisco.com u s ers can order the Documentation CD-ROM through

the online Subscription Stor e:

http://www.cisco.com/go/subscription

• Nonregistered Cisco.com users c an order docum entat ion through a local

account representa tive by calling Cisco corpora te hea dquarters (C alifo rnia, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

Preface

You can e-mail your comments to bug-do c@cisco. com. You can submit your comments by mail by using the re sponse ca rd beh ind the

front cover of your document or by writing to the following address: Cisco Systems

Attn: Document Resour ce Connec tion 170 West Tasman Drive San Jose, CA 95134- 988 3

We appreciate yo ur comm ents .

Obtaining Technical Assistanc e

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners ca n obtain on line docu mentat ion, trou blesh ooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

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Preface

Cisco.com

Obtaining Technical Assistance

Cisco.com is the foundat ion of a suite of interac tive, networked services th at provides immediate, open a ccess to Cisco informa tion, net working solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-us e tool that provides a broad range of featur es and servi ces to he lp you to

• Streamline business processes and improve productivity

• Resolve technical issues with online support

• Download and te st so ft war e pa ck ag es

• Order Cisco learning m ateri als and me rcha ndise

• Register for online skill assessment, training, and certification programs

You can self-r egister on Cisco .com to obtain cu stomized informat ion and service. To access Cisco.com, go to this URL:

http://www.cisco.com

Technical Assistance Center

The Cisco Technical Assistanc e Center (TAC) is available to all custome rs who need technical assistan ce wit h a Cisco pro duct, tec hnology, or solution. Two levels of support are available: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Cisco TAC inquires are categorized according to the urgency of the issue:

• Priority level 4 (P4)—You need information or assistance concerning Cisco

product capabilities, pro duct ins tallation , or basic pro duct configurat ion.

• Priority level 3 (P3)—You r network perf orman ce is degraded. Network

functionality is noticeably impaired, but most business operations continue.

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Obtaining Technical Assistance

• Priority level 2 (P2)—You r produc tion ne twork is severely degraded ,

• Priority leve l 1 (P1)—Your production network is down, and a critical impact

Which Cisco TA C resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:

http://www.cisco.com/tac

All customers, part ners, and re selle rs w ho have a valid Cisco se rvice cont rac t have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contr act but do not have a login ID or passwo rd, g o to this URL to register:

Preface

affecting significant aspects of business ope rations. N o workaroun d is available.

to business operations will occur if service is not restore d quickly. No workaround is available.

http://www.cisco.com/register/

If you are a Cisco.com registere d user, and you cannot res olve your techni cal issues by using the C is co TAC W e b Site , yo u can op en a cas e on lin e by using the TAC Case Open tool at this URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, it is recom mended t hat you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operation s. When you conta ct the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.

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Preface

Obtaining Technical Assistance

T o obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Support ed Accoun ts (NSA). W hen you call the center , please have a vailabl e your service agr eement number and y our product serial numb er.

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Obtaining Technical Assistance

Preface

User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine

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CHAPTER

Getting Started

The following topics provide a n overview of the Wireless LAN Solution Engine (WLSE), information about WLSE displays, and assistance with getting started:

• Overview of the Wireless LAN Solution Engine, page 1-1

• Understanding the WLSE Use r Interfa ce, page 1-2

• Logging In and Out , pa ge 1-6

• Getting Started with Device Mana gement , page 1-7

Overview of the Wireless LAN Solution Engine

The WLSE is a hardware and software soluti on for manag ing Cisco wi reless devices. The WLSE has th e following m ajor f eature s:

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• Configuration and Firmware

The configuration feature allows you to apply a set of configuration changes to access points and bridges. Using the firmware feature, you can upgrade the firmware on access points and bridges.

• Reporting

Allows you to display reports for tracking device, client and security information. Report s can be ema iled, prin ted, and expor ted.

• Fault and Policy Monito ring

Provides device monitoring for fault and performance conditions, monitoring of LEAP server resp onses , a nd mon itori ng of p ol icy misc onfigura tions .

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1-1

Understanding the WLSE Use r Interface

The WLSE works by gathering fault, performance, and configuration information about Cisco devices tha t it d iscovers in your networ k. T he devices mu st be properly configured for di scovery. After devices are discovered, yo u de cide which devices to manage with the WLSE.

Understanding the WLSE User Interface

When you log into the WLSE through the Wo rld Wide Web, the set of features (tabs and subtabs) displayed in the UI depends on the roles assigned to your user login. A user wi th syste m adminis trator pr i vile ges can a ccess the featur es in all of the tabs and subtabs, while other users may see only a subset of features. For more information about user rol es, see Ma na gin g R oles, pag e 6-75 .

Note The WLSE UI times out after 30 minutes of inactivity and you must log in again.

The timeout is not configur able.

This section describes the following aspects of the UI:

• The dashboard, i ncl uding th e tabs, su btab s, and buttons in t he u ppe r ri gh t

corner—See The W LSE D ashbo ar d, page 1 -2.

Chapter 1 Getting Started

• How device names and IP addr es ses are disp laye d i n the WLSE G UI —See

Device Name and IP Address Display, page 1-5.

• The way the WLSE displays timestamps—See Time Display, page 1-5.

The WLSE Dashboard

The WLSE dashboard cons ists of:

• Tabs and subtabs that provide access to specific functions (see Tabs and

Subtabs, page 1-3).

• Buttons in the upper right corner that provide general functions (see Buttons,

page 1-4).

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Chapter 1 Getting Started

Understanding the WLSE User Interface

Tabs and Subtabs

The dashboard contai ns the fol lowing tabs a nd subtabs:

Table 1-1 Tabs and Subtabs

Main Tab Subtabs For information, see...

Faults Display faults—display device faults.

Manage Profiles—use profiles to set thresholds and policies. Fault Forwarding—s end fau lt i nfo rm atio n (t r aps, sysl og

messages, and emails)

Configure Templates—create configuration templates.

Jobs—apply configura tio n temp lat es t o devices. Auto update—automate initial configuration.

Firmware Images—import firmware for access points and bridges from

the desktop or from Cisc o.co m to t he WLSE . Jobs—upload firmware to devices.

Reports Device Center—quickly view reports for a partic ular d evice.

Wireless Clients—view reports about client associations with access points.

Fault Monitoring, page 2-1.

Configuring Devices, page 3-1.

Updating Device Firmware, page 4-1

Using Repo rts , page 5-1.

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Current—view, export, and email report s abo ut eac h t ype of monitored device.

Trends—view, export, and email reports about current trends for monitored devices.

Scheduled email jobs—manage email jobs.

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Chapter 1 Getting Started

Understanding the WLSE Use r Interface

Table 1-1 Tabs and Subtabs (continued)

Main Tab Subtabs For information, see...

Administration Discover—run discoveries, enter device credentials, put

devices under management, run immediate inventories, view task history for inventory and discovery, import and export devices, and enter AAA servers (LEAP, RADIUS, and EAP-MD5) to be monitore d.

Group Management—view and manage device grouping. Appliance—manage the WLSE sy stem (vi ew diagnost ic s,

manage WLSE software, manage WLSE security, backup and restore data, configure the login screen, set current time, specify NTP servers and name servers, and set up routing for email jobs).

System Parameters—set global parameters for inventory and polling.

User Admin—manage users and use r pro files. My Profile—reset your password.

Performing Administrative T asks, page 6-1.

Buttons

1-4

Connectivity Tools—use the connectivity tools (ping, traceroute, nslo okup, TC P po rt sc an, and SNMP reachability).

The four buttons in the upper right co rner of th e user inte rface ha ve th e following functions:

• Help—Displays online help for the subtab or option you are using and a table

of contents and ind ex for o nl ine hel p.

• About—Displays in formati on about th e WLSE version.

• Logout—Log s you out of the WL SE and displ ays the logi n screen.

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Chapter 1 Getting Started

Device Name and IP Address Display

Many WLSE displays include a field for the device name . The da ta displaye d in this field differs depending upon t he fo llowing:

• If reverse DNS looku p is enabled on the WLSE, the de vice name is displayed

in this field if the lookup succeeds. If the lookup fails, the device IP address is displayed.

• If you do not enable reverse DNS lookup and d evice’s sysName is set, the

sysName SNMP variable is displayed. If sysName is no t se t, the device IP address is displayed.

In some displays there are separate fields for device name, sysName, and IP address.

To enable DNS lo okup o n th e WLSE , se lec t Administr ation > Discover > DISCOVER > Discov ery Options and select Use reverse DNS lookup. For more information, see E nabl e D iscovery O pti on s, page 6- 18 .

Time Display

Understanding the WLSE User Interface

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The WLSE uses browser (client) time in most of its displays. The format of timestamps depends on the br owser you are using :

• In Internet Explorer, the timestamp usually consists of the browser time

(hours:minutes:sec onds) a nd date; for example : 14:17:16 10/12/2002 In some displays the timestamp is the day of the week, month and day,

browser time, timezone, and year; for example: Sat Oct 12 11:15:01 PDT 2002

• In Netscape Navigator, the timestamp usually consists of the browser time

(hours:minutes:sec onds) a nd date; for example: 14:17:16 10/12/2002 In some displays the timestamp is the day of the week, time, offset from

GMT/UTC, timezone , and year ; for examp le: Mon Mar 25 13:29:21 GMT-0800 (Pacific Standard Time) 2002

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1-5

Logging In and Out

It is recommende d that y ou check t he cur rent time o n the WLSE a nd reset it to the correct time the first time you log in. For more information about setting the current tim e, see Setting the Current Time and Date on the WLSE, page 6-69.

The WLSE’s system time is Universal Coordinated Time (UTC), and UTC is used in certain logs, such as the Discover y Run Log. To display or reset the UTC time, use the CLI clock command. For more information on this command a nd other CLI commands , see th e comm and ref ere nce in the Hardware Installation and

Configuration Guide for the CiscoWorks 1105 Wireless LAN Solution Engine—click the PDF button in the online help.

Logging In and Out

When user logins are set up, users are assigne d one or more ro les. Roles define which tabs and s u btab s a re v is ibl e t o t h e us er an d, th ere for e, whi ch fe atu re s c an be accessed. There are predefined roles, which can be edited but not removed; and you can create new roles. After initial setup, only the admin user can log into the WLSE, using the re served u ser na me admin and the password spe cified duri ng initial setup. To set up access for other users, see Managing Users, page 6-77 and

Managing Roles, pag e 6-75 .

Chapter 1 Getting Started

1-6

Procedure

To log into the GUI:

Step 1 Access the WLSE through a browser by entering the WLSE’s IP address,

followed by :1741 (for example: http://209.165.12 8:1741) . For information on supported br owsers, see the Quick Start Guide for the

CiscoWorks 1105 Wireless LAN Solution Engine.

Step 2 Enter your username and pa ssword and click Logi n.

If you do not see fea tur es y ou nee d to u se , log out a nd lo g ba ck in a s a use r wi th those privileges. Contact the system admi nistrato r for infor mation ab out the features you can acc ess.

To log out from the WLSE, click Logout in the upper right corner of the window.

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Chapter 1 Getting Started

Getting Started with Device Management

Note Login sessions automatically time out after 30 minutes of inactivity.

Getting Started with Device Management

Before you can use WLSE moni toring , configurati on, firmware upgrading (or downgrading), and repo rting, you must set up your device s, initiate discov ery , and move devices into the manag ed st at e. To get started, fo llow the di rec tio ns in the Quick Start Guide for the CiscoWorks 1105 Wireless LAN Solution Engine or use the following task list as a general guide.

Table 1-2 Basic Initial Tasks

Task Description and References

1. Set up devices (access points, brid ges, routers, switches, and AAA servers).

2. Log into the WLSE u sin g a Web brow ser. Enter the WLSE’s IP address, followed by:1741; for

3. Enter device credent ials. Device community strings for all managed devices must

4. Initiate discovery from the WLSE or import devices from a file or from a CiscoWorks2000 server.

5. Verify the discovery. On the WLSE, verify that devices were discovered. See

See Set Up Devices, page 6-12 for details.

example, http://209 .1 65. 202 .128 :174 1. Us e th e a dm in username and the password you created during initial setup of the WLSE.

be entered on the WLSE. See Specifying Device

Credentials, page 6-6.

For access point configuration tasks, HTT P userna mes and passwords must be e ntere d on t he WL SE . See

Specify the HT TP U ser name and Password, p ag e 6-9.

If you are using discovery from the WLSE, add seed devices and enable discovery. You can initiate an immediate one-time dis covery or s chedule di s covery fo r a later time. See Managing Device Discovery , page 6-10.

Viewing Inventory and Discovery Task History, page 6-27.

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Getting Started with Dev ic e Management

Table 1-2 Basic Initial Tasks (continued)

Task Description and References

6. Move devices to the ma naged st at e a n d run inventory.

7. Create other users and user roles as needed.

You must move devices to the managed st ate on t he WLSE before you c an use co nfigurati on, r ep orting , an d monitoring featu res; or you can spe cify th at all discovered devices be automatically manage d (see

Managing Devices, pa ge 6 -2). Aft er m oving devices t o

the managed state, you can run an immed iate inventory to obtain device information need ed to use such WLSE features as reports and automatic grouping (see Running

Inventories, page 6-24).

The WLSE has one predefined user (the system administrator with t he u ser na me a dm in) an d fou r predefined user roles. User roles are used to specify the WLSE functions a given user ca n have access to. To allow other users access to the WLSE, the system administrator must add users. The system administrator can also create roles to customize user access. See

Administering User s, page 6-75.

Chapter 1 Getting Started

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CHAPTER

Fault Monitoring

The Faults tab displays inform ation t o help you mon itor your devices. All th e device information shown under this tab is poll ed from the devices in your network.

Following are the subtabs under Faults:

Note Some of the subtabs may no t be v isible to some u sers.

• Display Faults—See Displaying Faults, page 2-1

• Manage Profiles—See Managing Pro files, pa ge 2-7

• Notification Sett ing s—See Notification Settings, page 2-20

Displaying Faults

This window displays device fault information. A fault is an abnormal condition that occurs when a system component exceeds a performance threshold or is not functioning prope rly. (See Specifying Fault Thresholds, pag e 2-15 to set threshold levels.)

A fault can also occur when a system policy is violated. (See Notification

Settings, page 2-20 to set policies.)

Displayed fault information is retained by default for 30 days. To change the default, see Managing Sy stem Parame ters , page 6- 73.

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Displaying Faults

Note Your login determines whet her yo u ca n use th is opti on.

Step 1 Select Fau l ts > Disp l ay Faul ts. The Fault window appears. Step 2 Use the Filter: bar to display the faults you want to view:

Chapter 2 Fault Monitoring

Procedure

Table 2-1 Display Faults Filter Bar

Field Description

Devices From the list, select the device type

whose fault summary you want to display.

Severity From the list, select the severity from

P1, which is the highest severity level to P5, which is the lowest severity level, to display:

2-2

• P1—Severity P1 faults.

• P1-P2—Severity P1 and P2 faults.

• P1-P3—Severity P1 through P3

faults.

• P1-P4—Severity P1 through P4

faults.

• P1-P5—Severity P1 through P5

faults.

• All—Severity P1 through P5

faults, and faults that have been cleared.

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+ 480 hidden pages

Cisco Systems 1105 User Manual

CONTENTS

Audience

Preface

Conventions

Related Documentation

Obtaining Documentation

World Wide Web

Obtaining Technical Assistance

Ordering Documentation

Documentation Feedback

Cisco.com

Technical Assistance Center

Cisco TAC Web Site

Cisco TAC Escalation Center

Getting Started

Overview of the Wireless LAN Solution Engine

Understanding the WLSE Use r Interface

The WLSE Dashboard

Device Name and IP Address Display

Time Display

Logging In and Out

Getting Started with Device Management

Fault Monitoring

Displaying Faults