Chrysler Pacifica Hybrid 2018 User Manual


OWNER’S MANUAL
Pacifica Hybrid
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of accidents.
Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non­drinking driver, callacab, a friend, or use public trans­portation.
WARNING!
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower, and your judgment is impaired when you have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of features and equipment that are either standard or op­tional on this vehicle. This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improve­ments to its products without imposing any obligation upon itself to install them on products previously manu­factured.
Copyright©2018 FCA US LLC
SECTION PAGE
INTRODUCTION ...................................................................3
1
GRAPHICAL TABLE OF CONTENTS ......................................................7
2
GETTING TO KNOW YOUR VEHICLE ...................................................13
3
GETTING TO KNOW YOUR INSTRUMENT PANEL .........................................157
4
SAFETY ........................................................................187
5
TABLE OF CONTENTS
1 2 3 4 5
STARTINGANDOPERATING.........................................................275
6
INCASEOFEMERGENCY ...........................................................377
7
SERVICING AND MAINTENANCE .....................................................429
8
TECHNICAL SPECIFICATIONS ........................................................491
9
MULTIMEDIA ....................................................................503
10
CUSTOMER ASSISTANCE ............................................................587
11
INDEX..........................................................................593
12
6 7 8 9 10
11
12

INTRODUCTION

CONTENTS
INTRODUCTION .........................4
1
WARNINGS AND CAUTIONS ................6
HOW TO USE THIS MANUAL ...............4
Essential Information ......................4
Symbols ...............................5
VEHICLE MODIFICATIONS/ALTERATIONS .....6
4 INTRODUCTION

INTRODUCTION

Dear Customer,
Congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styl­ing, and high quality. This Owner’s Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and mainte­nance of your vehicle. It is supplemented by Warranty Information, and customer oriented documents. In the attached Warranty Booklet, you will find a description of the services that FCA offers to its customers, the Warranty Certificate and the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before driving your vehicle for the first time. Following the instructions, recommenda­tions, tips, and important warnings in this manual will help assure safe and enjoyable operation of your vehicle. Be sure you are familiar with all vehicle controls, particu­larly those used for braking, steering, transmission, and transfer case shifting (if equipped). Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any content introduced throughout the Own­er’s Information, that may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA aims at a constant improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information, contact an authorized dealer.
NOTE: After reviewing the Owner’s Information, it should be stored in the vehicle for convenient referencing, and remain with the vehicle when sold.
When it comes to service, remember that an authorized dealer knows your vehicle best, has factory-trained techni­cians and genuine MOPAR® parts, and cares about your satisfaction.
HOW TO USE THIS MANUAL Essential Information
Consult the Table of Contents to determine which section contains the information you desire.
Since the specification of your vehicle depends on the items of equipment ordered, certain descriptions and illustra­tions may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual contains a complete listing of all subjects.
INTRODUCTION 5

Symbols

Consult the following table for a description of the symbols that may be used on your vehicle or throughout this Owner’s Manual:
1
6 INTRODUCTION

WARNINGS AND CAUTIONS

This Owner’s Manual contains WARNINGS against oper­ating procedures that could result in a collision, bodily injury and/or death. It also contains CAUTIONS against procedures that could result in damage to your vehicle. If you do not read this entire Owner’s Manual, you may miss important information. Observe all Warnings and Cau­tions.

VEHICLE MODIFICATIONS/ALTERATIONS

WARNING!
Any modifications or alterations to this vehicle could seriously affect its roadworthiness and safety and may lead to a collision resulting in serious injury or death.

GRAPHICAL TABLE OF CONTENTS

CONTENTS
FRONT VIEW ............................8
2
INSTRUMENT PANEL .....................10
REAR VIEW .............................9
INTERIOR ..............................11
8 GRAPHICAL TABLE OF CONTENTS

FRONT VIEW

1 — Hood/Engine Compartment 2 — Headlights 3 — Wheels/Tires 4 — Windshield
Front View
5 — Charging Port Door 6 — Exterior Mirrors 7 — Doors 8 — Fuel Door

REAR VIEW

1 — Tail Lamps 2 — Rear Windshield Wiper 3 — Liftgate
GRAPHICAL TABLE OF CONTENTS 9
2
Rear View
10 GRAPHICAL TABLE OF CONTENTS

INSTRUMENT PANEL

Instrument Panel
1 — Air Vents 5 — Charge Indicator 9 — Headlight Switch 2 — Multifunction Lever 6 — Glove Compartment/Storage 3 — Instrument Cluster 7 — Push Button Ignition 4 — Windshield Wiper Lever 8 — Steering Wheel

INTERIOR

Interior Features
1 — Power Window/Door Lock Switches 5 — Door Handle 2 — Electronic Gear Selector 6 — Climate Control 3 — Uconnect Radio 7 — Center Console 4 — Switch Panel 8 — Seats
GRAPHICAL TABLE OF CONTENTS 11
2

GETTING TO KNOW YOUR VEHICLE

CONTENTS
HIGH VOLTAGE BATTERY..................18
HIGH VOLTAGE CHARGING OPERATION......20
SAE J1772 Charging Inlet ..................20
AC Level 1 Charging (120V, 15 Amp)..........21
AC Level 2 Charging (240V, 30 Amp)..........31
Charging Times .........................32
Vehicle Charge Indicators ..................33
Hybrid Electric Pages .....................35
KEYS .................................38
KeyFob..............................38
IGNITION SWITCH .......................46
REMOTE STARTING SYSTEM — IF EQUIPPED . . .49
Remote Start Cancel Message — If Equipped ....50
How To Use Remote Start..................50
To Enter Remote Start Mode ................51
3
To Exit Remote Start Mode Without Driving
The Vehicle ...........................51
To Exit Remote Start Mode And Drive
The Vehicle ............................51
Remote Start Comfort Systems — If Equipped . . .51
Remote Start Windshield Wiper De–Icer Activation
— If Equipped..........................52
General Information .....................52
SENTRY KEY ............................52
Customer Key Programming ...............53
Replacement Keys .......................53
General Information .....................53
VEHICLE SECURITY ALARM — IF EQUIPPED . . .53
Rearming Of The System ..................54
14 GETTING TO KNOW YOUR VEHICLE
To Arm The System .....................54
Ventilated Seats — If Equipped ..............75
To Disarm The System ...................54
DOORS ...............................55
Manual Lock ...........................55
Central Lock/Unlock — If Equipped ..........57
Unlock Doors Automatically On Exit —
If Equipped ...........................58
Keyless Enter-N-Go — Passive Entry .........58
Manual Sliding Side Door..................62
Power Sliding Side Door — If Equipped .......63
Hands-Free Sliding Doors — If Equipped.......65
Child Locks............................66
SEATS ................................68
Manual Adjustment (Front Seats) — If Equipped . .68
Manual Adjustment (Rear Seats) ............70
Power Adjustment (Front Seats) — If Equipped . .72
Heated Seats ...........................74
Easy Entry Slide Second Row Seating .........76
Fold-Flat ..............................78
Second Row Removable Seat ...............78
Manually Folding Third Row Seats —
If Equipped............................81
HEAD RESTRAINTS ......................83
Head Restraints — Front Seats ..............83
Head Restraints — Second Row .............85
Head Restraints — Third Row ..............86
STEERING WHEEL .......................87
Tilt/Telescoping Steering Column ............87
Heated Steering Wheel — If Equipped ........88
MIRRORS ..............................89
Inside Day/Night Mirror — If Equipped ......89
Automatic Dimming Mirror — If Equipped .....89
Outside Mirrors ........................90
Driver’s Outside Automatic Dimming Mirror —
If Equipped............................90
Conversation Mirror .....................91
Power Mirrors — If Equipped ..............91
Outside Mirrors Folding Feature ............92
Heated Mirrors — If Equipped .............92
Power Folding Mirrors — If Equipped.........92
Illuminated Vanity Mirrors — If Equipped .....93
EXTERIOR LIGHTS .......................93
Multifunction Lever .....................93
Headlight Switch ........................94
Daytime Running Lights — If Equipped .......94
High/Low Beam Switch ..................94
Automatic High Beam — If Equipped ........95
Flash-To-Pass ..........................95
Automatic Headlights — If Equipped .........96
GETTING TO KNOW YOUR VEHICLE 15
Headlight Delay — If Equipped .............96
Lights-On Reminder .....................96
Front Fog Lights — If Equipped .............97
Turn Signals ...........................97
Lane Change Assist — If Equipped ..........97
Battery Protection .......................97
INTERIOR LIGHTS .......................98
Courtesy/Interior Lighting ................98
WINDSHIELD WIPER AND WASHERS ........100
Windshield Wiper Operation ...............100
Rain Sensing Wipers — If Equipped .........101
Rear Wiper And Washer ..................103
CLIMATE CONTROLS ....................103
Overview ............................103
Automatic Temperature Control (ATC) —
If Equipped ..........................110
3
Headlights On With Wipers — If Equipped .....96
Operating
Tips ........................118
16 GETTING TO KNOW YOUR VEHICLE
WINDOWS ............................120
Power Liftgate — If Equipped ..............130
Power Windows........................120
TRI-PANE PANORAMIC SUNROOF —
IF EQUIPPED ..........................123
Opening Sunroof .......................124
Closing Sunroof ........................125
Wind Buffeting ........................125
Power Sun Shade — If Equipped ............125
Pinch Protect Feature ....................126
Sunroof Maintenance ....................126
Ignition Off Operation ...................126
HOOD ...............................126
Opening .............................126
Closing ..............................128
LIFTGATE .............................128
Opening .............................128
Closing .............................130
Hands-Free Liftgate — If Equipped ..........132
Cargo Area Features ....................134
GARAGE DOOR OPENER — IF EQUIPPED . . . .134
Before You Begin Programming HomeLink .....135
Canadian/Gate Operator Programming .......138
Using HomeLink .......................139
Security..............................139
Troubleshooting Tips ....................139
General Information .....................140
INTERNAL
EQUIPMENT ..................141
Storage ..............................141
Power Outlets .........................144
Power Inverter — If Equipped .............147
Cigar Lighter — If Equipped ...............148
Smoker’s Package Kit — If Equipped ........149
Overhead Sunglass Storage ...............149
ROOF LUGGAGE RACK — IF EQUIPPED ......150
Deploying The Crossbars .................151
GETTING TO KNOW YOUR VEHICLE 17
Stowing The Crossbars ...................153
3
18 GETTING TO KNOW YOUR VEHICLE

HIGH VOLTAGE BATTERY

Your vehicle is equipped with a Lithium-ion high voltage battery that is used to power the electric powertrain systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the middle section of the vehicle, below and in front of the second row seating. The high voltage battery is maintenance free and designed to last for the life of the vehicle.
Lithium-ion batteries provide the following benefits:
Lithium-ion batteries are much lighter than other types of rechargeable batteries of the same size.
Lithium-ion batteries hold their charge; they only lose approximately 3 percent of their charge per month.
Lithium-ion batteries have no memory, which means that you do not have to completely discharge them before recharging, as with some other batteries.
Lithium-ion batteries can be recharged and discharged thousands of times.
High Voltage Battery Service Disconnect
The High Voltage Battery Service Disconnect is located under the access panel, in front of the second row passen­ger seating.
If your vehicle requires high voltage battery service, see your authorized dealer.
WARNING!
Never try to remove the high voltage service discon­nect. The high voltage service disconnect is used when your vehicle requires service by a trained technician at an authorized dealer. Failure to follow this warning can cause severe burns or electrical shock that may result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last the life of your vehicle. See your authorized dealer for infor­mation on the disposal of the battery if it should require replacement.
General Information
The vehicle is also equipped with a Battery Management System that is designed to:
Ensure safe operation
Maximize driving range
Maximize the life expectancy of the high voltage battery
NOTE:
During vehicle start up and shut down a clicking noise may be heard from within the vehicle. When the ignition is in the ON position, the high voltage battery contactors inside the battery are closed to make the stored electric­ity inside available for vehicle use. The clicking noise heard is the sound of these contactors as they open and close during normal operation.
In extreme temperatures, high or low, the High Voltage Battery may need to be conditioned and therefore may require the vehicle to be plugged-in. When the vehicle is not plugged-in, the following message, “Plug In Vehicle for Battery Conditioning” might appear in the instru­ment cluster display. When the High Voltage Battery is not ready to crank the vehicle at start up, due to conditions including extreme temperatures, the message “Battery Conditioning Leave Ignition In Run” will be
GETTING TO KNOW YOUR VEHICLE 19
displayed in the instrument cluster display. Keep the ignition in the ON/RUN position for the battery to recover. Switch the ignition back to the OFF position when the message disappears, and then start the vehicle. When the “Battery Conditioning Leave Ignition in Run” message is displayed on the instrument cluster display, do not operate any air conditioning controls.
Battery Conditioning Instrument Cluster Display Message
Under cold or hot temperatures, while the vehicle is plugged-in and the ignition is in the OFF position, the vehicle may wake-up to pre-condition the high voltage battery for usage.
3
20 GETTING TO KNOW YOUR VEHICLE
It is recommended that the vehicle be plugged-in over night where possible to maximize the electric range of the vehicle.
Battery Conditioning Instrument Cluster Display Message
The message will only be displayed when the ignition is in the RUN position, or if there was a failed attempt to achieve PSA (Propulsion System Available) when the High Voltage Battery cell temperatures are either too cold, or too hot.
HIGH VOLTAGE CHARGING OPERATION SAE J1772 Charging Inlet
Your vehicle uses an industry standard SAE J1772 charge inlet (vehicle charge inlet) for both AC Level 1 (120V) and AC Level 2 (240V) charging.
Vehicle Charge Inlet

AC Level 1 Charging (120V, 15 Amp)

Your vehicle is equipped with a 120 Volt AC, SAE J1772 Level 1 Electric Vehicle Supply Equipment (EVSE), also referred to as a charging cord set. AC Level 1 charging requires a conventional NEMA 5-15 120 Volt AC grounded wall receptacle along with the portable charging cord set provided with the vehicle.
Portable Charging Cord Set (EVSE)
GETTING TO KNOW YOUR VEHICLE 21
WARNING!
Shock, fire, property damage, or personal injury may occur if the Portable EVSE Cordset is not used prop­erly. There are no serviceable parts contained in the Portable EVSE Cordset. Any attempt to service it may result in shock, fire, property damage, or personal injury.
To access the portable charging cord set, open the door of the cargo area storage bin, on the driver’s side, and remove the charging cord set from the storage bag.
NOTE: After use, the EVSE should be placed in the carrier bag and put back to the cargo area storage bin.
3
22 GETTING TO KNOW YOUR VEHICLE
Cargo Area Storage Bin
NOTE: The portable charging cord set is used for AC
Level 1 charging only.
WARNING!
Read all the instructions before using this product.
Do not put fingers or objects into the Charge Con-
nector.
Do not use this product if the flexible power cord or Electric Vehicle (EV) Cable is frayed, broken, has cracked insulation or any other signs of damage.
WARNING! (Continued)
Do not use this product if the enclosure or the Charge Connector is broken, cracked, open, or shows any other indication of damage.
Do not use Portable EVSE Cordset with an extension cord. Use of an extension cord may cause burns, fire, or other damage or injury.
This device may attempt to reset and run after an interruption.
There are no user serviceable parts inside the AC Mode 2 Charging cord set. Do not attempt to repair or service the charging cord set yourself – personal injury may result.
When using a charging station with the charging cable attached, ensure the cable is not visibly dam­aged before plugging into the vehicle.
Do not allow children to operate this device. Adult supervision is mandatory when children are in prox­imity to a charge station that is in use.
Do not use a charge station or vehicle receptacle that is work or damaged with the AC Mode 3 charging cable. Plugging into worn or damaged receptacles may cause damage to the EVSE and vehicle.
(Continued)
(Continued)
WARNING! (Continued)
Ensure that the EVSEs are always stored in a safe place. Do not expose them to rain or wet conditions. Avoid pouring or dipping water or other liquids over them. If water penetrates the electrical device, the risk or electrical shock increases. Ensure that all plugs and cables are free of moisture before using the EVSEs.
EVSE Charging Cord Set
The EVSE charging cord set is compliant with SAE J1772, and applicable for use with vehicles fitted with the stan­dard SAE J1772 charge inlets. The EVSE includes:
A Charge Connector
A NEMA 6 rated enclosure with a charge current inter-
rupt device (CCID) with status indicator display
An AC Power Cord with NEMA 5–15p, Right Angle plug
An indoor/outdoor charge cable, EV- rated
A Status Indicator Display
GETTING TO KNOW YOUR VEHICLE 23
Charging Cord Set
1 — Charge Connector 2 — Status Indicator Display 3 — Charging Cord Set Enclo­sure
3
4—ChargeCable 5 — AC Plug
24 GETTING TO KNOW YOUR VEHICLE
Charging Cordset Operation
1. Plug the AC plug of the charging cordset into a 15 A, or 20 A, 120 VAC, 60 Hz, grounded wall receptacle. Do not use an extension cord, outlet/plug adapter, or a worn outlet. The charging cordset will not operate safely unless it is plugged directly into the wall receptacle.
NOTE: The EVSE should be plugged into a dedicated circuit, not a circuit shared with other devices drawing electricity on the circuit.
WARNING!
Improper connection of the equipment-grounding con­ductor could result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the wall receptacle is properly grounded. Do not modify the plug provided with the product – if it does not fit the outlet, you must have a proper outlet installed by a qualified electrician.
2. Check to see if the charging cordset is ready to charge by reviewing the indicator lights. After a brief self-check, where the indicator light will flash, a green AC indicator light and two green “charge active” indicator lights indicate that the cordset is ready for use.
AC Plug And Wall Receptacle
GETTING TO KNOW YOUR VEHICLE 25
3
Cordset Indicator Lights
1 — AC Power Indicator Light 2 — Fault Indicator Light
3 — Charge Active Indicator Lights
3. If the charging cordset is ready to charge, ensure the vehicle is in PARK, and then connect the charge connec­tor to the vehicle’s charge inlet. You will hear a “click” when the charge connector is inserted correctly and coupled with the vehicle’s charge inlet.
Inserting The Charge Connector
Into The Vehicle Charge Inlet
4. When the vehicle commences charging, the Charge Active Indicator Lights will cycle from left to right, and then both turn off. This pattern will repeat while the vehicle is charging. The lights are illuminated at the rate of approximately one cycle per second.
26 GETTING TO KNOW YOUR VEHICLE
NOTE: The vehicle should start charging automatically. If not, please check the following:
Charging Cordset - The charging cordset status indi­cators illuminate green or red to identify the charging cordset status. Refer to “Troubleshooting Using The Status Indicator Display” in this section for further information on the charging cordset status.
Wall Receptacle – Check whether the wall receptacle is functional (no power outage) and/or plug the charg­ing cordset into a different wall receptacle.
Charging Schedule – Check whether or not the charg­ing schedules have been enabled. If enabled, check that you are within the scheduled time and day of the week. If a charging schedule has been enabled in the vehicle, and it is outside the time and day of the week, you may override the schedule for this charging event by plugging in the charge connector, unplugging it, and then plugging it back into the vehicle charge inlet. Complete the double plug sequence within ten sec­onds for it to override the set schedule.
5. To stop the charging process, disconnect the vehicle side connector first and then the charging cordset from the wall receptacle. To disengage the vehicle coupler, press the button on the charge connector first and then remove the connector from the vehicle charge inlet.
Removing The Charge Connector
From The Vehicle Charge Inlet
6. Close the inlet door when an EVSE is not connected to the vehicle.
NOTE: It is good practice to keep the ignition in the OFF position while conducting Level 1 Charging. This mini­mizes any additional vehicle loads the EVSE has to sup­port. The additional electrical loads will extent the High Voltage Battery charging time.
Troubleshooting Using The Status Indicator Display
If the vehicle is not charging properly, consult the status indicator lights.
The AC Power Indicator displays the status and safety of the input power. If this indicator is green, the power is within acceptable limits to charge the vehicle. If only the AC Power Indicator is flashing red, then there is a problem with the AC power at the electrical outlet. If the AC Power Indicator does not return to green, then the outlet should be inspected by a licensed electrician to ensure the voltage, frequency, and grounding are complaint to national and local electrical codes and ordinances. It may be possible to attempt charging from a different outlet.
The Fault Indicator displays the status of the Portable EVSE Cordset and the vehicle connection. The Portable EVSE Cordset will not allow charging while the fault indicator is red. If it is off, the Portable EVSE Cordset has not detected any internal faults, or faults with the vehicle connection. If the Fault Indicator is flashing red, there is a
GETTING TO KNOW YOUR VEHICLE 27
fault detected either with the Portable EVSE Cordset, electronics, or with the vehicle connection. The Portable EVSE Cordset may attempt to retry to provide current to the vehicle if the fault is cleared. If the Portable EVSE Cordset does not attempt to provide charge to the vehicle, the charge connector will need to be removed from the vehicle to clear the fault.
The fault code list in the table below provides a reference for the important faults that are detected by the Portable EVSE Cordset. When a fault is detected, the AC Power Indicator, the Fault Indicator, or both the AC Power and Fault Indicators will flash red. If only the AC Power Indicator is red, there is a problem on the AC Power side of the unit. If only the Fault Indicator is flashing red, there is a problem internal to the unit or with the vehicle. If both the AC Power and Fault Indicators are flashing red, an over temperature condition is detected at either the AC plug or within the EVSE enclosure. Additional information about the faults is provided by a fault code that is displayed on the two green Charge Rate Indicators. The fault code consists of four digits, each with a value of 1 or 2. The value of a digit is the number of indicators illuminated for that part of the sequence. For example, fault code (1, 2, 1, 1) will display the following sequence: One indicator will illumi­nate for 0.3 seconds, then two indicators will illuminate,
3
28 GETTING TO KNOW YOUR VEHICLE
then one indicator, and finally one indicator will illumi­nate. After all four fault code digits have been displayed, the indicators will remain off for one second before repeat­ing the sequence.
Portable EVSE Cordset Fault Code List
Flashing
Fault
Code
1, 2, 2, 2 AC Power Vehicle Current Draw
Flashing
Indicator
Fault Indication Recommended Actions
Check Portable EVSE Cordset and Vehicle at a service location.
is Too High
1, 1, 2, 1 AC Power Incorrect Electrical Sup-
ply
certified electrician to check the electrical outlet and AC Supply
1, 1, 2, 2 AC Power Incorrect Electrical Sup-
ply
certified electrician to check the electrical outlet and AC Supply
1, 2, 1, 1 AC Power Incorrect Electrical Sup-
ply
certified electrician to check the electrical outlet and AC Supply
1, 2, 1, 2 AC Power Incorrect Electrical Sup-
ply
certified electrician to check the electrical outlet and AC Supply
Attempt to charge the vehicle at a different outlet. Contact a
(house wiring).
Attempt to charge the vehicle at a different outlet. Contact a
(house wiring).
Attempt to charge the vehicle at a different outlet. Contact a
(house wiring).
Attempt to charge the vehicle at a different outlet. Contact a
(house wiring).
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