The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem,
SILVERADO, and Z71 are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Company” for
Chevrolet Motor Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner’s manual.
If the vehicle has the Duramax
diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
For an eAssist vehicle, see the
Silverado/Sierra eAssist
supplement.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 84016520 C Third Printing
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Danger
{
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
Warning
{
Warning indicates a hazard that
could result in injury or death.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or “Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M : Shown when the owner’s
manual has additional instructions
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
or information.
* : Shown when the service
manual has additional instructions
or information.
0 : Shown when there is more
information on another page —“see page.”
Introduction3
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
9 : Airbag Readiness Light# : Air Conditioning
! : Antilock Brake System (ABS)
$ : Brake System Warning Light
" : Charging System
Q : Press to lock the doors.K : Press to unlock the doors.
See Door Locks 0 40 and PowerDoor Locks 0 41.
Windows
Power Windows
Crew/Double Cab Premium Trim
Shown, Other Models Similar
Power windows work when the
ignition is on, in ACC/ACCESSORY,
or when Retained Accessory Power
(RAP) is active. See RetainedAccessory Power (RAP) 0 251.
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
If equipped, the power sliding rear
window works when the ignition has
been turned on or to ACC/
ACCESSORY, or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power(RAP) 0 251.
Using the window switch, press to
open or pull to close the window.
The power sliding rear window
cannot be operated manually. See
“Power Sliding Rear Window” in
Rear Windows 0 55.
To adjust a manual seat:
1. Pull the handle at the front of
the seat.
2. Slide the seat to the desired
position and release the
handle.
3. Try to move the seat back and
forth to be sure it is locked in
place.
See Seat Adjustment 0 59.
To adjust a power seat, if equipped:
.
Move the seat forward or
rearward by sliding the control
forward or rearward.
.
If equipped, raise or lower the
front part of the seat cushion by
moving the front of the control
up or down.
.
If equipped, raise or lower the
seat by moving the rear of the
control up or down.
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback
to make sure it is locked.
See Reclining Seatbacks 0 61.
Power Reclining Seatbacks
To recline a power seatback,
if equipped:
.
Tilt the top of the control
rearward to recline.
Tilt the top of the control forward
to raise.
See Reclining Seatbacks 0 61.
Memory Features
Crew/Double Cab Shown, Other
Models Similar
If equipped, memory seats allow two
drivers to store and recall their
unique seat positions for driving the
vehicle, and a shared exit position
for getting out of the vehicle. Other
feature positions may also be set,
such as power mirrors, power
steering wheel, and adjustable
pedals,ifequipped.Memory
In Brief13
positions are linked to RKE
transmitter 1 or 2 for automatic
memory recalls.
Before storing, adjust all available
memory feature positions. Turn the
ignition on and then press and
release SET; a beep will sound.
Then immediately press and hold 1,
2, or
B (Exit) on the driver door
until two beeps sound. To manually
recall these positions, press and
hold 1, 2, or
position is reached.
When Auto Memory Recall is
enabled in vehicle personalization,
positions previously stored to
memory buttons 1 and 2 are
recalled when the ignition is
changed from off to on or ACC/
ACCESSORY.
When Easy Exit Options is enabled
in vehicle personalization, the
feature automatically recalls the
previously stored exit position when
exiting the vehicle. See MemorySeats 0 62.
If equipped, the buttons are on the
center stack. To operate, the engine
must be running.
Press
I to heat the driver or
passenger seatback only.
Press
J to heat the driver or
passenger seat cushion and
seatback.
C to ventilate the driver or
Press
passenger seat.
See Heated and Ventilated FrontSeats 0 65.
Head Restraint
Adjustment
Do not drive until the head restraints
for all occupants are installed and
adjusted properly.
To achieve a comfortable seating
position, change the seatback
recline angle as little as necessary
while keeping the seat and the head
restraint height in the proper
position.
See Head Restraints 0 58 and SeatAdjustment 0 59.
Seat Belts
Refer to the following sections for
important information on how to use
seat belts properly:
.
Seat Belts 0 69.
.
How to Wear Seat Belts Properly
0 70.
.
Lap-Shoulder Belt 0 71.
.
Lower Anchors and Tethers for
Children (LATCH System) 0 99.
The passenger sensing system,
if equipped, turns off the front
outboard passenger frontal airbag
under certain conditions. No other
airbag is affected by the passenger
sensing system.
If the vehicle has one of the
indicators pictured in the following
illustrations, then the vehicle has a
passenger sensing system for the
front outboard passenger position
unless there is an airbag off switch
on the instrument panel endcap.
If there is an airbag off switch, the
vehicle does not have a passenger
sensing system. See Airbag On-OffSwitch 0 84 for more information.
The passenger airbag status
indicator will be visible on the
overhead console when the vehicle
is started.
United States
Canada and Mexico
See Passenger Sensing System0 86 for important information.
Mirror Adjustment
Using hood-mounted air deflectors
and add-on convex mirror
attachments could decrease mirror
performance.
In Brief15
Exterior Mirrors
Manual Mirrors
If equipped, adjust manual mirrors
by moving them up and down or left
to right to see a little of the side of
the vehicle and to have a clear view
behind the vehicle.
See Manual Mirrors 0 47.
Power Mirrors
Base Power Mirrors
If equipped with power mirrors:
1. Press (1) or (2) to select the
driver or passenger side mirror.
2. Press the arrows on the control
pad to move the mirror up,
down, right, or left.
3. Adjust each outside mirror so
that a little of the vehicle and
the area behind it can be seen.
4. Keep the selector switch in the
center position when not
adjusting either outside mirror.
Uplevel with Power Folding
Mirrors
1. Press (1) or (3) to select the
driver or passenger side mirror.
2. Press the arrows on the control
pad while the indicator light on
the (1) or (3) button is
illuminated, to move the mirror
up, down, right, or left.
3. Adjust each outside mirror so
that a little of the vehicle and
the area behind it can be seen.
4. Press either (1) or (3) again to
deselect the mirror.
See Power Mirrors 0 48.
If equipped with power folding
mirrors:
1. Press (2) to fold the mirrors out
to the driving position.
2. Press (2) again to fold the
mirrors in to the folded position.
For manual, power, and auto folding
mirrors, see Folding Mirrors 0 49.
The mirrors may also include a
memory function that works with the
memory seats. See Memory Seats0 62.
Interior Mirror
Adjustment
Adjust the mirror for a clear view of
the area behind the vehicle.
Manual Dimming Rearview Mirror
If equipped, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind. See
Manual Rearview Mirror 0 52.
Automatic Dimming Rearview
Mirror
If equipped, the mirror will
automatically reduce the glare of the
headlamps from behind. The
dimming feature comes on when the
vehicle is started.
There are dome lamps in the
overhead console and the headliner,
if equipped.
To change the dome lamp settings,
press the following:
OFF : Turns the lamps off, even
when a door is open.
DOOR : The lamps come on
automatically when a door is
opened.
ON : Turns all dome lamps on.
Reading Lamps
There are reading lamps in the
overhead console and the headliner,
if equipped. To operate, the ignition
must be on or in ACC/ACCESSORY
or using Retained Accessory
Power (RAP).
Press m or n next to each reading
lamp to turn it on or off.
For more information about interior
lighting, see Instrument PanelIllumination Control 0 177.
Exterior Lighting
The exterior lamp control is on the
instrument panel to the left of the
steering wheel.
Heater Only) 0 216 or Climate
Control Systems (with Air
Conditioning) 0 218 or Dual
Automatic Climate Control System
0 220 (If Equipped).
Transmission
Range Selection Mode
The Range Selection Mode switch,
if equipped, is on the shift lever.
1. To enable the Range Selection
feature, move the shift lever to
the L (Manual Mode) position.
The current range will appear
next to the L. This is the
highest attainable range with
all lower gears accessible. As
an example, when 5 (Fifth)
gear is selected, 1 (First)
through 5 (Fifth) gears are
available.
2. Press the plus/minus buttons
on the shift lever to select the
desired range of gears for
current driving conditions. See
Manual Mode 0 260.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode 0 262.
Four-Wheel Drive
If equipped with four-wheel drive,
the engine's driving power can be
sent to all four wheels for extra
traction.
Transfer Case Controls
The vehicle will have one of the
following three styles of transfer
case controls. Use these controls to
shift into and out of the different
four-wheel drive modes.
Manual Transfer Case
This transfer case shift lever is on
the floor to the right of the driver.
In Brief23
Electronic Transfer Case
This transfer case knob is to the left
of the steering column.
This transfer case knob is to the left
of the steering column.
The different drive options that may
be available are described following.
2
m (Two-Wheel Drive High) : This
setting is used for driving in most
street and highway situations.
AUTO (Automatic Four-Wheel
Drive) : This setting is ideal for use
when road surface traction
conditions are variable.
Do not use AUTO mode to park on
a steep grade with poor traction
such as ice, snow, mud or gravel. In
AUTO mode only the rear wheels
will hold the vehicle from sliding
when parked. If parking on a steep
grade, use 4
wheels engaged.
m (Four-Wheel Drive High) : Use
4
this setting when extra traction is
needed, such as on snowy or icy
roads or in most off-road situations.
N (Neutral) : Shift to this setting
only when towing the vehicle.
See Recreational Vehicle Towing0 425 or Trailer Towing 0 300.
4
n (Four-Wheel Drive Low) : This
setting sends maximum power to all
four wheels. Choose 4
driving in deep sand, mud, or snow,
and while climbing or descending
steep hills.
See Four-Wheel Drive 0 265.
m to keep all four
n when
Vehicle Features
Infotainment System
The base radio information is
included in this manual. See the
infotainment manual for information
on the uplevel radios, audio players,
phone, navigation system, Rear
Seat Entertainment (RSE), and
voice or speech recognition,
if equipped.
Radio(s)
Base Radio
O : Press to turn the system on.
Press and hold to turn it off. When
on, press to mute; press again to
unmute. Turn to increase or
decrease the volume.
{ : Press to go to the Home Page.7 : Press to seek the previous
Vehicles with a SiriusXM satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information refer to:
.
www.siriusxm.com or call
1-888-601-6296 (U.S.).
.
www.siriusxm.ca or call
1-877-438-9677 (Canada).
See Satellite Radio 0 187.
Portable Audio Devices
This vehicle may have a 3.5 mm
(1/8 in) auxiliary input jack and USB
ports in the center console or
armrest. There may be a USB port
in the upper glove box. External
devices such as iPods, laptop
computers, MP3 players, and USB
storage devices may be connected,
depending on the audio system.
See USB Port 0 190 and AuxiliaryJack 0 195.
Bluetooth
The Bluetooth system allows users
with a Bluetooth-enabled cell phone
to make and receive hands-free
calls using the vehicle audio system
and controls.
The Bluetooth-enabled cell phone
must be paired with the in-vehicle
Bluetooth system before it can be
used in the vehicle. Not all phones
will support all functions.
See Bluetooth (Overview) 0 203 or
Bluetooth (Infotainment Controls)
0 205.
In Brief25
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
g : If equipped with OnStar
Bluetooth
with those systems. See OnStar
Overview 0 475, Bluetooth
(Overview) 0 203 or Bluetooth
(Infotainment Controls) 0 205,
or “Bluetooth (Overview)” in the
infotainment manual.
call or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
o or p : Press to go to the
previous or next menu option.
w or x : Press to go to the next or
previous selection.
V : Press to select a highlighted
menu option.
The favorite and volume switches
are on the back of the steering
wheel.
1. Favorite: When on a radio
source, press to select the next
or previous favorite. When on a
media source, press to select
the next or previous track.
2. Volume: Press to increase or
decrease the volume.
See Steering Wheel Controls 0 129.
Cruise Control
5 : Press to turn the system on or
off. The indicator light is white when
cruise control is on and turns off
when cruise control is off.
+RES : If there is a set speed in
memory, press briefly to resume to
that speed or press and hold to
accelerate. If cruise control is
already active, use to increase
vehicle speed.
SET− : Press briefly to set the
speed and activate cruise control.
If cruise control is already active,
use to decrease vehicle speed.
* : Press to disengage cruise
control without erasing the set
speed from memory.
See Cruise Control 0 279.
Driver Information
Center (DIC)
The DIC display is in the instrument
cluster. It shows the status of many
vehicle systems.
If the vehicle has the base level
instrument cluster, the trip odometer
reset stem is used to operate
the DIC.
If the vehicle has the uplevel
instrument cluster, the right steering
wheel controls are used to operate
the DIC.
See Driver Information Center (DIC)
(Base Level) 0 155 or Driver
Information Center (DIC) (Uplevel)
0 156.
Forward Collision Alert
(FCA) System
If equipped, FCA may help avoid or
reduce the harm caused by
front-end crashes. FCA provides a
green indicator,
is detected ahead. This indicator
displays amber if you follow a
vehicle too closely. When
approaching a vehicle ahead too
quickly, FCA provides a flashing red
alert on the windshield and rapidly
w or x : Press to move up or
down in a list.
o or p : Press to move between
the interactive display zones in the
cluster.
V : Press to open a menu or select
a menu item. Press and hold to
reset values on certain screens.
beeps or pulses the driver seat.
See Forward Collision Alert (FCA)System 0 285.
Forward Automatic
Braking (FAB)
If the vehicle has Forward Collision
Alert (FCA), it also has FAB, which
includes Intelligent Brake
Assist (IBA).Whenthesystem
V, when a vehicle
In Brief27
detects a vehicle ahead in your path
that is traveling in the same
direction that you may be about to
crash into, it can provide a boost to
braking or automatically brake the
vehicle. This can help avoid or
lessen the severity of crashes when
driving in a forward gear.
See Forward Automatic Braking(FAB) 0 287.
Lane Departure
Warning (LDW)
If equipped, LDW may help avoid
unintentional lane departures at
speeds of 56 km/h (35 mph) or
greater. LDW uses a camera sensor
to detect the lane markings. The
LDW light,
marking is detected. If the vehicle
departs the lane, the light will
change to amber and flash. In
addition, beeps will sound or the
driver seat will pulse.
See Lane Departure Warning (LDW)(2500/3500 Series) 0 288.
If equipped, LKA may help avoid
crashes due to unintentional lane
departures. It may assist by gently
turning the steering wheel if the
vehicle approaches a detected lane
marking without using a turn signal
in that direction. It may also provide
a Lane Departure Warning (LDW)
alert as the lane marking is crossed.
The system will not assist or alert if
it detects that you are actively
steering. Override LKA by turning
the steering wheel. LKA uses a
camera to detect lane markings
between 60 km/h (37 mph) and
180 km/h (112 mph).
See Lane Departure Warning (LDW)
(2500/3500 Series) 0 288 and Lane
Keep Assist (LKA) (1500 Series)
0 290.
Rear Vision
Camera (RVC)
If equipped, RVC shows a view of
the area behind the vehicle on the
infotainment display when the
vehicle is shifted into R (Reverse) to
aid with parking and low-speed
backing maneuvers.
See Assistance Systems for Parkingor Backing 0 282.
Parking Assist
If equipped, Rear Parking
Assist (RPA) uses sensors on the
rear bumper to assist with parking
and avoiding objects while in
R (Reverse). It operates at speeds
less than 8 km/h (5 mph). RPA may
show a warning triangle on the
infotainment display and a graphic
on the instrument cluster to provide
the object distance. In addition,
multiple beeps or seat pulses may
occur if very close to an object.
The vehicle may also have the Front
Parking Assist system.
See Assistance Systems for Parkingor Backing 0 282.
Power Outlets
Accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone, MP3
player, etc.
The vehicle may have up to four
accessory power outlets.
Vehicles with a Center Console
.
One or two in front of the
cupholders on the center
console
.
One inside the center console
.
One on the rear of the center
console
Vehicles with Bench Seats
.
One on the center stack below
the climate control system
.
One or two in the storage area
on the bench seat
Lift the cover to access and replace
when not in use.
If equipped with the Universal
Remote system, these buttons will
be in the front overhead console.
This system provides a way to
replace up to three remote control
transmitters used to activate
devices such as garage door
openers, security systems, and
home automation devices.
See Universal Remote System0 168.
Sunroof
If equipped, the sunroof operates
when the ignition is on or in ACC/
ACCESSORY, or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power(RAP) 0 251.
In Brief29
Slide Switch
Express-Open/Express-Close : To
express-open the sunroof, fully
press and release
switch again to stop the movement.
To express-close the sunroof, fully
press and release
switch again to stop the movement.
Open/Close (Manual Mode) : To
open the sunroof, press and
hold
I. Release the switch to stop
the movement. Press and hold
to close the sunroof. Release the
switch to stop the movement.
I. Press the
K. Press the
K
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