The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem,
SILVERADO, and Z71 are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
Litho in U.S.A.
Part No. 23133519 B Second Printing
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner manual.
If the vehicle has the Duramax
diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
If the vehicle has the bi-fuel engine,
see the Silverado/Sierra Bi-Fuel
supplement for additional and
specific information on this engine.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
®
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Danger
{
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
Warning
{
Warning indicates a hazard that
could result in injury or death.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or “Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M : Shown when the owner
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
manual has additional instructions
or information.
* : Shown when the service
manual has additional instructions
or information.
0 : Shown when there is more
information on another page —“seepage.”
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
Q : Press to lock the doors.K : Press to unlock the doors.
See Door Locks 0 39 and PowerDoor Locks 0 40.
Windows
Manual Windows
If equipped, turn the hand crank on
each door to manually raise or lower
the windows.
Power Windows
Crew/Double Cab Premium Trim
Shown, Other Models Similar
If equipped, the driver door has a
switch to control all windows. Each
passenger door has a switch to
control that window. The power
windows work when the ignition is in
ON/RUN or ACC/ACCESSORY,
or when Retained Accessory Power
(RAP) is active. See RetainedAccessory Power (RAP) 0 284.
Press the switch to lower the
window. Pull the switch up to raise
it. See Windows 0 52 and PowerWindows 0 52.
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback
to make sure it is locked.
See Reclining Seatbacks 0 61.
Power Reclining Seatbacks
To recline a power seatback,
if equipped:
.
Tilt the top of the control
rearward to recline.
Tilt the top of the control forward
to raise.
See Reclining Seatbacks 0 61.
Memory Features
Crew/Double Cab Shown, Other
Models Similar
If equipped, the SET, 1, 2, and
(Exit) buttons on the driver door are
used to manually store and recall
memory settings for the driver seat,
outside mirrors, and adjustable
pedals (if equipped).
In Brief13
Automatic Memory Recall and/or
Easy Exit Recall features may be
enabled in the Personalization
Menus.
See Memory Seats 0 62 and
Vehicle Personalization 0 165.
Heated and Ventilated
Seats
B
Heated and Ventilated Seat
Buttons Shown, Heated Seat
Buttons Similar
If equipped, the buttons are on the
center stack. To operate, the engine
must be running.
Press I to heat the driver or
passenger seatback only.
J to heat the driver or
Press
passenger seat cushion and
seatback.
C to ventilate the driver or
Press
passenger seat.
See Heated and Ventilated FrontSeats 0 63.
Head Restraint
Adjustment
Do not drive until the head restraints
for all occupants are installed and
adjusted properly.
To achieve a comfortable seating
position, change the seatback
recline angle as little as necessary
while keeping the seat and the head
restraint height in the proper
position.
See Head Restraints 0 58 and SeatAdjustment 0 59.
Safety Belts
Refer to the following sections for
important information on how to use
safety belts properly.
.
Safety Belts 0 66.
.
How to Wear Safety Belts
Properly 0 68.
.
Lap-Shoulder Belt 0 68.
.
Lower Anchors and Tethers for
Children (LATCH System) 0 96.
Passenger Sensing
System
The passenger sensing system,
if equipped, turns off the front
outboard passenger frontal airbag
under certain conditions. No other
airbag is affected by the passenger
sensing system.
If the vehicle has one of the
indicators pictured in the following
illustrations, then the vehicle has a
passenger sensing system for the
front outboard passenger position
unless there is an airbag off switch
on the instrument panel endcap.
If there is an airbag off switch, the
vehicle does not have a passenger
sensing system. See Airbag On-OffSwitch 0 80 for more information.
The passenger airbag status
indicator will be visible on the
overhead console when the vehicle
is started.
See Passenger Sensing System0 82 for important information.
Mirror Adjustment
Using hood-mounted air deflectors
and add-on convex mirror
attachments could decrease mirror
performance.
Exterior Mirrors
Manual Mirrors
If equipped, adjust manual mirrors
by moving them up and down or left
to right to see a little of the side of
the vehicle and to have a clear view
behind the vehicle.
See Manual Mirrors 0 47.
Power Mirrors
Base Power Mirrors
If equipped with power mirrors:
1. Press (1) or (2) to select the
driver or passenger side mirror.
2. Press the arrows on the control
pad to move the mirror up,
down, right, or left.
3. Adjust each outside mirror so
that a little of the vehicle and
the area behind it can be seen.
4. Keep the selector switch in the
center position when not
adjusting either outside mirror.
Uplevel with Power Folding
Mirrors
1. Press (1) or (3) to select the
driver or passenger side mirror.
2. Press the arrows on the control
pad while the indicator light on
the (1) or (3) button is
illuminated, to move the mirror
up, down, right, or left.
3. Adjust each outside mirror so
that a little of the vehicle and
the area behind it can be seen.
4. Press either (1) or (3) again to
deselect the mirror.
See Power Mirrors 0 48.
If equipped with power folding
mirrors:
1. Press (2) to fold the mirrors out
to the driving position.
2. Press (2) again to fold the
mirrors in to the folded position.
See Folding Mirrors 0 49.
The mirrors may also include a
memory function that works with the
memory seats. See MemorySeats 0 62.
Interior Mirror
Adjustment
Adjust the mirror for a clear view of
the area behind the vehicle.
Manual Dimming Rearview Mirror
If equipped, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind. See
Manual Rearview Mirror 0 51.
Automatic Dimming Rearview
Mirror
If equipped, the mirror will
automatically reduce the glare of the
headlamps from behind. The
dimming feature comes on when the
vehicle is started.
Press m or n next to each reading
lamp to turn it on or off.
For more information about interior
lighting, see Instrument Panel
There are reading lamps in the
overhead console and the headliner,
if equipped. To operate, the ignition
must be in the ACC/ACCESSORY
or ON/RUN position or using
Retained Accessory Power (RAP).
Illumination Control 0 184.
Exterior Lighting
The exterior lamp control is on the
instrumentpaneltotheleftofthe
steering wheel.
O : Turns off the automatic
headlamps. Turn the headlamp
control to the off position again to
turn the automatic headlamps
back on.
For vehicles first sold in Canada, off
will only work when the vehicle is in
P (Park).
AUTO : Automatically turns on the
headlamps, parking lamps,
taillamps, instrument panel lights,
roof marker lamps (if equipped),
front/rear sidemarker lamps, and
license plate lamps.
; : Turns on the parking lamps
including all lamps, except the
headlamps.
5 : Turns on the headlamps
together with the parking lamps and
instrument panel lights.
Heater Only) 0 250 or Climate
Control Systems (with Air
Conditioning) 0 252 or Dual
Automatic Climate Control System
0 253 (If Equipped).
Transmission
Range Selection Mode
The Range Selection Mode switch,
if equipped, is on the automatic
transmission shift lever.
To enable:
1. Move the shift lever to the
M (Manual Mode) position. The
current range will display next
to the M. This is the highest
attainable range with all lower
gears accessible. As an
example, when 5 (Fifth) gear is
selected, 1 (First) through
5 (Fifth) gears are available.
2. Press the plus/minus buttons
on the shift lever to select the
desired range of gears for
current driving conditions. See
Manual Mode 0 292.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode 0 295.
Four-Wheel Drive
If the vehicle has Four-Wheel Drive,
the engine's driving power can be
sent to all four wheels for extra
traction.
Transfer Case Controls
The vehicle will have one of these
three styles of transfer case
controls. Use these controls to shift
into and out of the different
four-wheel drive modes.
Manual Transfer Case
This transfer case shift lever is on
the floor to the right of the driver.
Electronic Transfer Case
This transfer case knob is to the left
of the steering column.
This transfer case knob is to the left
of the steering column.
The different drive options that may
be available are described following.
2
m (Two-Wheel Drive High) : This
setting is used for driving in most
street and highway situations.
AUTO (Automatic Four-Wheel
Drive) : This setting is ideal for use
when road surface traction
conditions are variable.
Do not use AUTO mode to park on
a steep grade with poor traction
such as ice, snow, mud or gravel. In
AUTO mode only the rear wheels
will hold the vehicle from sliding
when parked. If parking on a steep
grade, use 4
wheels engaged.
4
m (Four-Wheel Drive High) : Use
this setting when extra traction is
needed, such as on snowy or icy
roads or in most off-road situations.
N (Neutral) : Shift to this setting
only when towing the vehicle. See
Recreational Vehicle Towing 0 447
or Trailer Towing 0 330.
n (Four-Wheel Drive Low) : This
4
setting sends maximum power to all
four wheels. Choose 4
driving in deep sand, mud, or snow,
and while climbing or descending
steep hills.
See Four-Wheel Drive 0 297.
m to keep all four
n when
Vehicle Features
Infotainment System
The base radio and base radio with
connectivity information is included
in this manual. See the infotainment
manual for information on the
uplevel radios, audio players,
phone, navigation system, Rear
Seat Entertainment (RSE), and
voice or speech recognition,
if equipped.
Radio(s)
Base Radio
O : Press to turn the system on.
Press and hold to turn it off. When
on, press to mute; press again to
unmute. Turn to increase or
decrease the volume.
RADIO : Press to choose between
FM, AM, and SiriusXM
if equipped.
MEDIA : Press to change the audio
source between CD, USB, AUX,
and Bluetooth
(Base Radio) 0 189 or Overview
(Base Radio with
Touchscreen) 0 193.
Base Radio with Touchscreen
O : Press to turn the system on.
Press and hold to turn it off. When
on, press to mute; press again to
unmute. Turn to increase or
decrease the volume.
{ : Press to go to the Home Page.7 : Press to seek the previous
station or track.
6 : Press to seek the next station
or track.
See “Base Radio with Touchscreen”
in Overview (Base Radio) 0 189 or
Overview (Base Radio with
Touchscreen) 0 193.
Setting the Clock
See Clock 0 127.
Satellite Radio
Vehicles with a SiriusXM®satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information refer to:
.
www.siriusxm.com or call
1-866-635-2349 (U.S.).
.
www.xmradio.ca or call
1-877-209-0079 (Canada).
See Satellite Radio (Base Radio)
0 201 or Satellite Radio (Base
Radio with Touchscreen) 0 201.
Portable Audio Devices
This vehicle may have a 3.5 mm
(1/8 in) auxiliary input jack and USB
ports in the center console or
armrest. There may be a USB port
in the upper glove box. External
devices such as iPods
computers, MP3 players, and USB
storage devices may be connected,
depending on the audio system.
See USB Port (Base Radio) 0 209
or USB Port (Base Radio with
Touchscreen) 0 212 and Auxiliary
Jack 0 213.
Bluetooth
The Bluetooth®system allows users
with a Bluetooth-enabled cell phone
to make and receive hands-free
calls using the vehicle audio system
and controls.
The Bluetooth-enabled cell phone
must be paired with the in-vehicle
Bluetooth system before it can be
used in the vehicle. Not all phones
will support all functions.
See Bluetooth (Voice Recognition -
Base Radio) 0 227 or Bluetooth
(Infotainment Controls - Base
Radio) 0 223 or Bluetooth
(Overview) 0 222 or Bluetooth
(Infotainment Controls - Base Radio
with Touchscreen) 0 232.
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
g : If equipped with OnStar
Bluetooth
with those systems. See OnStar
Overview 0 500 or OnStar Overview
0 501, Bluetooth (Voice Recognition
- Base Radio) 0 227 or Bluetooth
(Infotainment Controls - Base
Radio) 0 223 or Bluetooth
(Overview) 0 222 or Bluetooth
(Infotainment Controls - Base Radio
with Touchscreen) 0 232,
or “Bluetooth (Overview)” in the
infotainment manual.
®
system, press to interact
®
or a
i : Press to reject an incoming
call, or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
o or p : Press to go to the
previous or next menu option.
w or x : Press to go to the next or
previous selection.
V : Press to select a highlighted
menu option.
The favorite and volume switches
are on the back of the steering
wheel.
1. Favorite: When on a radio
source, press to select the next
or previous favorite. When on a
media source, press to select
the next or previous track.
2. Volume: Press to increase or
decrease the volume.
control without erasing the set
speed from memory.
See Cruise Control 0 311.
Driver Information
Center (DIC)
The DIC display is in the instrument
cluster. It shows the status of many
vehicle systems.
If the vehicle has the base level
instrument cluster, the trip odometer
reset stem is used to operate
5 : Press to turn the system on or
off. The indicator light is white when
cruise control is on and turns off
when cruise control is off.
+RES : If there is a set speed in
memory, press briefly to resume to
that speed or press and hold to
accelerate. If cruise control is
already active, use to increase
vehicle speed.
SET− : Press briefly to set the
speed and activate cruise control.
If cruise control is already active,
use to decrease vehicle speed.
the DIC.
If the vehicle has the uplevel
instrument cluster, the right steering
wheel controls are used to operate
the DIC.
w or x : Press to move up or
down in a list.
o or p : Press to move between
the interactive display zones in the
cluster.
V : Press to open a menu or select
a menu item. Press and hold to
reset values on certain screens.
See Driver Information Center (DIC)
(Base Level) 0 150 or Driver
Information Center (DIC)
(Uplevel) 0 152.
If equipped, FCA may help avoid or
reduce the harm caused by
front-end crashes. FCA provides a
green indicator,
is detected ahead. This indicator
displays amber if you follow a
vehicle much too closely. When
approaching a vehicle ahead too
quickly, FCA provides a flashing red
alert on the windshield and rapidly
beeps or pulses the driver seat.
See Forward Collision Alert (FCA)System 0 317.
V, when a vehicle
Lane Departure
Warning (LDW)
If equipped, LDW may help avoid
unintentional lane departures at
speeds of 56 km/h (35 mph) or
greater. LDW uses a camera sensor
to detect the lane markings. The
LDW light,
marking is detected. If the vehicle
departs the lane, the light will
@, is green if a lane
change to amber and flash. In
addition, beeps will sound or the
driver seat will pulse.
See Lane Departure Warning (LDW)(2500/3500 Series) 0 319.
Lane Keep Assist (LKA)
If equipped, LKA may help avoid
crashes due to unintentional lane
departures. It may assist by gently
turning the steering wheel if the
vehicle approaches a detected lane
marking without using a turn signal
in that direction. It may also provide
a Lane Departure Warning (LDW)
alert as the lane marking is crossed.
The system will not assist or alert if
it detects that you are actively
steering. Override LKA by turning
the steering wheel. LKA uses a
camera to detect lane markings
between 60 km/h (37 mph) and
180 km/h (112 mph).
See Lane Departure Warning (LDW)
(2500/3500 Series) 0 319 and Lane
Keep Assist (LKA) (1500
Series) 0 320.
Rear Vision
Camera (RVC)
If equipped, RVC displays a view of
the area behind the vehicle on the
center stack display when the
vehicle is shifted into R (Reverse) to
aid with parking and low-speed
backing maneuvers.
See Assistance Systems for Parkingor Backing 0 314.
Parking Assist
If equipped, Rear Parking
Assist (RPA) uses sensors on the
rear bumper to assist with parking
and avoiding objects while in
R (Reverse). It operates at speeds
less than 8 km/h (5 mph). RPA may
display a warning triangle on the
Rear Vision Camera screen and a
graphic on the instrument cluster to
provide the object distance. In
addition, multiple beeps or seat
pulses may occur if very close to an
object.
The vehicle may also have the Front
Parking Assist system.
See Assistance Systems for Parking
or Backing 0 314.
Universal Remote System
Power Outlets
Accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone, MP3
player, etc.
The vehicle may have up to four
accessory power outlets.
Vehicles with a Center Console
.
One or two in front of the
cupholders on the center
console.
.
One inside the center console.
.
One on the rear of the center
console.
Vehicles with Bench Seats
.
One on the center stack below
the climate control system.
.
One or two in the storage area
on the bench seat.
Lift the cover to access and replace
when not in use.
See Power Outlets 0 128.
If equipped with the Universal
Remote system, these buttons will
be in the front overhead console.
This system provides a way to
replace up to three remote control
transmitters used to activate
devices such as garage door
openers, security systems, and
home automation devices.
See Universal RemoteSystem 0 172.
Sunroof
If equipped, the sunroof only
operates when the ignition is in
ACC/ACCESSORY or ON/RUN,
or when Retained Accessory Power
(RAP) is active. See RetainedAccessory Power (RAP) 0 284.
Vent : From the closed position,
press the rear of the TILT switch to
vent the sunroof.
Manual-Open/Manual-Close : To
open the sunroof, press and hold
the rear of the SLIDE switch until
the sunroof reaches the desired
position. Press and hold the front of
the SLIDE switch to close it.
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