Chauvet DJ Snow Machine Users Manual

SM250
User Manual
TABLE OF CONTENTS
TABLE OF CONTENTS
1. Before You Begin....................................................................... 1
What Is Included ........................................................................................... 1
Unpacking Instructions.................................................................................. 1
Claims................................................................................................................ 1
Text Conventions.......................................................................................... 1
Symbols ........................................................................................................ 1
Disclaimer ..................................................................................................... 1
Product at a Glance ...................................................................................... 2
Safety Notes.................................................................................................. 2
2. Introduction ................................................................................ 3
Product Overview.......................................................................................... 3
Product Dimensions...................................................................................... 3
3. Setup ........................................................................................... 4
AC Power...................................................................................................... 4
Fuse Replacement............................................................................................. 4
Mounting ....................................................................................................... 5
Orientation.......................................................................................................... 5
Rigging............................................................................................................... 5
4. Operation .................................................................................... 6
Control Panel Operation................................................................................ 6
Menu Map..................................................................................................... 6
Configuration (DMX) ..................................................................................... 6
Starting Address................................................................................................. 6
DMX Channel Assignments and Values....................................................... 6
Remote Operation......................................................................................... 7
Wired Timer Remote Setup................................................................................ 7
Timer Mode ................................................ .................................................................... 7
Continuous Mode ............................................................................................... ............ 7
Manual Mode.................................................................................................................. 7
Optional Wireless Remote (FC-W)..................................................................... 8
Standalone Operation................................................................................... 8
5. Maintenance and Storage.......................................................... 9
Snow Machine Maintenance......................................................................... 9
Storage.......................................................................................................... 9
6. Technical Specifications ........................................................... 10
Returns............................................................................................ 11
Contact Us ...................................................................................... 12
SM250 User Manual Rev. 4
BEFORE YOU BEGIN

1. BEFORE YOU BEGIN

What Is Included

•SM250
•Power Cord
Wired Timer Remote

Unpacking Instructions

Carefully unpack the product immediately and check the container to make sure all the parts are in the package and are in good condition.

Claims

If the box or the contents (the product and included accessories) appear damaged from shipping, or show signs of mishandling, notify the carrier immediately, not Chauvet. Failure to report damage to the carrier immediately may invalidate your claim. In addition, keep the box and contents for inspection.
For other issues, such as missing components or parts, damage not related to shipping, or concealed damage, file a claim with Chauvet within 7 days of delivery.

Text Conventions

CONVENTION MEANING
1–512 A range of values
50/60 A set of values of which only one can be chosen
Settings A menu option not to be modified
<ENTER> A key to be pressed on the product’s control panel
ON A value to be entered or selected
Hanging Bracket with Mounting Hardware
Warranty Card
Quick Reference Guide

Symbols

SYMBOL MEANING
Electrical warning. Not following these instructions may cause electrical damage to the product, accessories, or the user.
Critical installation, configuration, or operation information. Not following these instructions may make the product not work, cause damage to the product, or caus e harm to the operator.
Important installation or configuration information. The product may not function correctly if this information is not used.
Useful information.

Disclaimer

Chauvet believes that the information contained in this manual is accurate in all respects. However, Chauvet assumes no responsibility and specifically disclaims any and all liability to any party for any loss, damage or disruption caused by any errors or omissions in this document, whether such errors or omissions result from negligence, accident or any other cause. Chauvet reserves the right to revise the content of this document without any obligation to notify any person or company of such revision, howe ver , Chauvet has no obligation to make, and does not co mmit to make, any such revisions. Download the latest version from www.chauvetdj.com
The works of authorship contained in this manual, including, but not limited to, all design, text and images are owned by Chauvet.
© Copyright 2017 Chauvet & Sons, LLC. All rights reserved.
Electronically published by Chauvet in the United States of America. CHAUVET, the Chauvet logo, and SM250 are registered trademarks or trademarks of Chauvet & Sons
LLC (d/b/a Chauvet and Chauvet Lighting ) in the Unite d State s an d ot he r co un tries. Other company and product names and logos referred to herein may be trademarks of their respective companies.
.
SM250 User Manual Rev. 4
Page 1 of 12

Product at a Glance

BEFORE YOU BEGIN
Use on Dimmer Outdoor Use Sound-Active DMX Master/Slave

Safety Notes

Not intended for permanent installations.
Always connect the product to a grounded circuit to avoid the risk of electrocution.
Always disconnect this product from the power source before cleaning it or replacing the fuse.
Make sure the power cord is not crimped or damaged.
Never disconnect the power cord by pulling or tugging on the cord.
If mounting this product overhead, always secure it to a fastening device using a safety cable.
Do not mount this product on a flammable surfa ce (e.g., wood, linole um, carton, plastic, or carpet).
Make sure there are no flammable materials close to the unit while operating.
Do not touch the output nozzle on this product.
Do not drink the snow fluid. If you do, call your loca l emergency service (911 in the US) for help.
Do not add perfume, alcohol, gasoline , or any other flammables to the snow fluid.
In certain environments, snow fluid-based machines may leave a slippe ry residue on floors and surfaces.
Use only CHAUVET® DJ water-based snow fluid.
Drain the tank before transporting the product.
  
Auto Programs Auto-ranging Power Supply Replaceable Fuse User-Serviceable
 
Always make sure that the voltage of the outlet to which you are connecting the product is within the range stated in the decal or rear panel of the product.
This product is for indoor use only! To prevent risk of fire or shock, do not expose this product to rain or moisture.
Always install this product in a location with adequate ventilation, at least 20 in (50 cm) from adjacent surfaces.
Be sure that no ventilation slots on the unit’s housing are blocked.
Never connect this product to a dimmer or rheostat.
Make sure to replace the fuse with another of the same type and rating.
Never carry the product from the power cord or any moving part. Always use the hanging/ mounting bracket.
The maximum ambient temperature (Ta) is 104 °F (40 °C). Do not operate this product at higher temperatures.
In the event of a serious operating problem, stop using the product immediately.
Never try to repair this product. Repairs carried out by unskilled people can lead to damage or malfunction. Please contact the nearest authorized technical assistance center.
To eliminate unnecessary wear and improve its lifespan, during periods of non-use completely disconnect the product from power via breaker or by unplugging it.
Keep this User Manual for future use. If you sell the product to someone else, be sure that they also receive this document.
Page 2 of 12
SM250 User Manual Rev. 4
INTRODUCTION
Fluid Tank
Wired Controller In
DMX In/Out
Blower Speed Switch
Power Switch
Power In
Fuse Holder
Menu Buttons
Wireless Receiver In
LED Display
Fluid Level Indicator
13.5 in
344 mm
17.6 in
449 mm
13.9 in
355 mm

2. INTRODUCTION

Product Overview

Product Dimensions

SM250 User Manual Rev. 4
Page 3 of 12
SETUP
Safety cap
Spare fuse holder
(inside safety cap)
Installed fuse
(held by plastic clip)

3. SETUP

AC Power

The SM250 has a fixed voltage power supply and it can work with an input voltage of 120 VAC, 60 Hz. To determine the product’s power requirements (circu it br ea ke r, power outlet, and wiring), use the curren t value listed on the label affixed to the product’s back panel, or refer to the product’s specifications chart. The listed current rating indicates the product’s average current draw under normal conditions.
Always connect the product to a protected circuit (a circuit breaker or fuse). Make sure the product has an appropriate electric al ground to avoid the risk of electrocution or fire.
T o eliminate unnecessary wear and improve its lif espan, during periods of non­use completely disconnect the product from power via breaker or by unplugging it.
Never connect the product to a rheostat (variab le resistor ) or dimmer circuit , even if the rheostat or dimmer channel serves only as a 0 to 100% switch.

Fuse Replacement

1. Wedge the tip of a flat-head screwdriver into the slot of the fuse holder.
2. Pry the fuse holder out of the housing.
3. Remove the blown fuse from the holder and replace with a fuse of the exact same type and rating.
4. Insert the fuse holder back in place and reconnect power.
Disconnect the product from the power outlet before replacing the fuse.
Page 4 of 12
SM250 User Manual Rev. 4
SETUP
Mounting Bracket
Safety Cable
(such as CH-05 from
Chauvet)
Mounting Clamp
(such as CLP-15 or CLP-15N
from Chauvet)
Bracket
Adjustment Knob
Sock

Mounting

Before mounting the product, read and follow the safety recommendations indicated in the Safety Notes.

Orientation

This product may NOT be tilted. This product should be level when on a surface or when mounted.

Rigging

Before deciding on a location, always make sure there is easy access to the product for maintenance and fluid replenishment.
Make sure adequate ventilation is provided around the product.
Make sure that the structure or surface onto which you are mounting the product can support the product’s weight. (see the Technical Specifications
When mounting the product overhead, always use a safety ca ble. Mount the prod uct securely to a rigging point, such as an elevated platform or a truss.
When rigging the product onto a truss, you should use a mounting clamp of appropriate weight capacity. The bracket has 13-mm holes, which are appropriate for this purpose.
The rubber feet also serve as floor supports and allow for surface mounting. When mounting the product on the floor, make sure that the product and cables are away from people and vehicles.
Mounting Diagram
)
SM250 User Manual Rev. 4
While operating the SM250, make sure there is adequate snow fluid in the machine to prevent pump damage. When the snow fluid level be comes lo w, simply add more snow fluid to continue using the SM250.
Page 5 of 12
OPERATION

4. OPERATION

Control Panel Operation

To access the control panel functions, use the four buttons located under nea th the di splay. Please refer to the Product Overview
BUTTON FUNCTION
<MENU> Press to find an operation mode or to back out of the current menu option
<UP> Press to scroll up the list of options or to find a higher value
<DOWN> Press to scroll down the list of options or to find a lower value
<ENTER> Press to activate a menu option or a selected value

Menu Map

PROGRAMMING LEVELS DESCRIPTION
Addr d 1–512 DMX starting address
SnoU S 0–3 Standalone snow output

Configuration (DMX)

The SM250 works with a DMX controller . Information about DMX is in the CHAUVET DMX Primer, which is available from the Chauvet website http://www.chauvetlighting.com/downloads/

Starting Address

When selecting a starting DMX address, always consider the number of DMX channels the selected DMX mode uses. If you choose a starting address that is too high, you could restrict the access to some of the product’s channels.
The SM250 uses 1 DMX channel, which defines the highest configurable address as 512. If you are not familiar with the DMX protocol, download the DMX Primer from www.chauvetdj.com To select the starting address, do the following:
1. Press <MENU> repeatedly until Addr shows on the display.
2. Press <ENTER>.
3. Use <UP> or <DOWN> to select the starting address, from d 1–512.
4. Press <ENTER>.
to see the button locations on the control panel.
.
.

DMX Channel Assignments and Values

CHANNEL FUNCTION VALUE PERCENT/SETTING
000
1 Snow Volume
063 No function
064
255 Snow volume, low to high
Page 6 of 12
SM250 User Manual Rev. 4
OPERATION
INTERVAL Knob
OUTPUT Knob
TIMER ON/OFF Button
DURA TION Knob
MANUAL Button
CONTINUOUS Button
OUTPUT knob must be set to 5 or higher.

Remote Operation

The SM250 can be operated with the included wired timer controller (FC-T).Additionally, the product can be operated with the FC-W wireless remote, available separately.

Wired Timer Remote Setup

The Wired Timer Remote allows you to automatically trigger snow output by setting output, interval time, and duration time. LED indicator lights display the machine and controller’s current state. Rotary knobs set interval, output, and duration times, while manual and continuous buttons allow overriding co ntrol.
1. Plug in the snow machine to power.
2. Plug in the wired timer controller to the Wired Remote socket on the back of the snow machine.
(See the Product Overview
Wired Timer Remote Overview
.)
Wired Timer Remote Operation
The Wired Timer Remote has three modes of operation: timer , continuous, and manual.
Timer Mode
To trigger the SM250 with the timer function, follow the instructions below:
1. Set the desired output level with the OUTPUT knob (No output below level 5).
2. Set the INTERVAL and DURATION knobs to the desired positions.
•The INTERVAL knob sets the amount of time in between bursts of snow.
•The DURATION knob sets the length of time that the snow machine will run during the burst.
3. Press the <TIMER ON/OFF> latching button. The LED indicator above the button will light up.
The timer will now run as set by the INTERVAL, DURATION, and OUTPUT knobs.
4. Press the <TIMER ON/OFF> button again to turn off the timer.
The MANUAL Button will override the timer functio n.
No output until level five on output knob
Continuous Mode
To trigger the SM250 to continuously cycle snow, follow the instructions below:
1. Set the desired output level with the OUTPUT knob (No output below level 5).
2. Press the <CONTINUOUS> latching button. The LED indicator above the button will light up. The
snow machine outputs snow until the <CONTINUOUS> button is pressed again.
3. Press the <CONTINUOUS> button again to stop the snow output.
The duration of Continuous snow output is based on the capacity of the tank.
Fluid consumption will be significantly increased during Continuous mode.
SM250 User Manual Rev. 4
Page 7 of 12
OPERATION
Manual Mode
To trigger the SM250 manually, do the following:
1. Set the desired output level with the OUTPUT knob (No output below level 5).
2. Press and hold the <MANUAL> button on the Wired Timer Remote. The LED indicator above the
button will light up. The snow machine will output snow for as long as you hold down the <MANUAL> button.
3. Release the <MANUAL> button to stop the snow output.

Optional Wireless Remote (FC-W)

The optional FC-W wireless remote allows the user to trigger the SM250 to produce snow from up to 100 ft away.
1. Plug in the snow machine to power.
2. Plug the FC-W wireless remote receiver into the Wireless Receiver socket on the back of the
SM250. (See the Product Overview
3. Press and hold the <1>, <2>, <3>, or <4> button on the wireless remote. (Download the FC-W
User Manual from www.chauvetdj.com
4. Release the button to stop the snow output.
FC-W Wireless Remote Overview
.)
for more information on addressing the FC-W)
Ensure the FC-W has an unobstructed view of the receiver for maximum performance.
The <2>, <3>, and <4> buttons are reserved for future use.

Standalone Operation

The SM250 can be operated without a controller through the options in the menu. To trigger the SM250 to output snow without a controller:
1. Press <MENU> repeatedly until SnoU shows on the display .
2. Press <ENTER>.
3. Use <UP> or <DOWN> to increase or decrease the snow output volume, from S 0–3.
4. Press <ENTER>.
Page 8 of 12
SM250 User Manual Rev. 4
MAINTENANCE AND STORAGE

5. MAINTENANCE AND STORAGE

Snow Machine Maintenance

Do not allow the snow machine to become clogged. After every 40 hours of continuous operation, use clean water through the system to prevent the accumulation of particulate matter in the pump.
The recommended cleaning procedure is as follows.
1. Unplug the product from power.
2. Empty all snow fluid from the machine.
3. Add clean water to the tank.
4. Connect the product to power and allow it to warm up.
5. Run the unit in a well-ventilated area until the tank is almost empty. Do not allow the pump to run dry.
6. Refill with snow fluid to continue using the snow machine. Run the machine briefly to clear any remaining water from the pump.
Do Not operate the machine without fluid at any time.

Storage

Before storing the snow machine, run clean water through the system as described in the cleaning procedure above; however, only follow steps 1 through 5. Do not refill the tank with snow fluid if storing the snow machine. Cleaning the system prior to storage will help prevent any particles from condensing
inside the pump while not in use.
Test-run your SM250 on a monthly basis to achieve the best performance.
SM250 User Manual Rev. 4
Page 9 of 12
TECHNICAL SPECIFICATIONS

6. TECHNICAL SPECIFICATIONS

Dimensions and Weight
LENGTH WIDTH HEIGHT WEIGHT
17.6 in (449 mm) 13.5 in (344 mm) 13.9 in (355 mm) 20.2 lb (9.2 kg)
Note: Dimensions in inches rounded to the nearest decimal digit.
Power
POWER SUPPLY TYPE RANGE VOLTAGE SELECTION
Fixed
PARAMETER 120 V, 60 HZ
Consumption 1650 W
Operating Current 13.5 A
Fuse F 15 A, 250 V
POWER I/O U.S./WORLDWIDE UK/EUROPE
Power input connector IEC IEC
Power Cord plug Edison (U.S.) Local Plug
Operation
TANK CAPACITY FLUID CONSUMPTION
1.3 gal (5 l) 580 ml/min
120 VAC, 60 Hz
Fixed
Thermal
MAXIMUM EXTERNAL TEMPERATURE COOLING SYSTEM
104 °F (40 °C) Convection
DMX
I/O CONNECTOR CHANNEL RANGE
3-pin XLR 1
Ordering
PRODUCT NAME ITEM CODE UPC NUMBER
SM250 (120 V) 09071210 781462215583
Page 10 of 12
SM250 User Manual Rev. 4

RETURNS

RETURNS
In case you need to get support or return a product:
If you are located in the U.S., contact Chauvet World Headquarters.
If you are located in the UK or Ireland, contact Chauvet Europe Ltd .
If you are located in Mexico, contact Chauvet Mexico.
If you are located in Benelux, contact Chauvet Europe BVBA.
If you are located in any other country, DO NOT contact Chauvet. Instead, contact your local distributor. See www.chauvetdj.com Benelux.
If you are located outside the U.S., UK, Ireland, Mexico, or Benelux, contact your distributor of record and follow their instructions on how to return Chauvet products to them. Visit our website www.chauvetdj.com
Call the corresponding Chauvet Technical Support office and request a Return Merchandise Authorization (RMA) number before shipping the product. Be prepare d to provide the model number, serial number, and a brief description of the cause for the return.
To submit a service request online, go to www.chauvetdj.com/service-request Send the merchandise prepaid, in its original box, and with its original packing and accessories. Chauvet
will not issue call tags. Clearly label the package with the RMA number. Chauvet will refuse any product returned without an RMA
number.
Write the RMA number on a properly affixed label. DO NOT write the RMA number directly on the box.
for distributors outside the U.S., UK, Ireland, Mexico, or
for contact details.
.
Before sending the product, clearly write the following information on a piece of paper and place it inside the box:
Your name
Your address
Your phone number
RMA number
A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate packaging will be your responsibility. FedEx packing or double-boxing are recommended.
Chauvet reserves the right to use its own discretion to repair or replace returned product(s).
SM250 User Manual Rev. 4
Page 11 of 12

CONTACT US

World Headquarters
EUROPE
MEXICO
Address: Av. de las Partidas 34 - 3B
General Information Technical Support
Address: 5200 NW 108th Ave. Voice: (844) 393-7575
Sunrise, FL 33351 Fax: (954) 756-8015
Voice: (954) 577-4455 Email: chauvetcs@chauvetlighting.com
Fax: (954) 929-5560
Toll Free: (800) 762-1084 www.chauvetlighting.com
Website
General Information Technical Support
Address: Stokstraat 18 Email: eutech@chauvetlighting.eu
9770 Kruishoutem
Belgium www.chauvetlighting.eu
Voice: +32 9 388 93 97
Website
General Information Technical Support
Address: Unit 1C Email: uktech@chauvetlighting.com
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT www.chauvetlighting.co.uk
Voic e: +44 (0) 1773 511115
Fax: +44 (0) 1773 511110
Website
General Information Technical Support
(Entrance by Calle 2)
Zona Industrial Lerma
Lerma, Mexico C.P. 52000
Voice: +52 (728) 690-2010 www.chauvet.com.mx
Email: servicio@chauvet.com.mx
Website
CONTACT US
Visit the applicable website above to verify our contact information and instructions to request support. Outside the U.S., United Kingdom, Ireland, Mexico or Benelux, contact the dealer of record.
Page 12 of 12
SM250 User Manual Rev. 4
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