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SlimPAR HEX 3 IRC
User manual
20 pgs1.21 Mb0
Table of contents
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Chauvet DJ SlimPAR HEX 3 IRC User manual

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User Manual
TABLE OF CONTENTS
1. Before You Begin .......................................................................................................... 3
Claims ....................................................................................................................................................... 3
2. Introduction ................................................................................................................... 5
3. Setup .............................................................................................................................. 7
Fuse Replacement .................................................................................................................................... 7
Power Linking ............................................................................................................................................ 8
Orientation ................................................................................................................................................. 9
Rigging ...................................................................................................................................................... 9
4. Operation ......................................................................................................................10
Starting Address ...................................................................................................................................... 11
12-Channel .............................................................................................................................................. 12
8-Channel ................................................................................................................................................ 12
6-Channel ................................................................................................................................................ 12
Sound-Active Mode ................................................................................................................................. 13
Sound Sensitivity ..................................................................................................................................... 13
Automatic Mode ....................................................................................................................................... 13
Program Speed ....................................................................................................................................... 13
Static Colors ............................................................................................................................................ 14
Custom Color Mixing ............................................................................................................................... 14
Selecting the Dimmer Mode .................................................................................................................... 14
Infrared (IR) Remote Control ................................................................................................................... 14
IRC-6 Operation ...................................................................................................................................... 15
Master/Slave Mode .................................................................................................................................. 16
5. Technical Information ..................................................................................................17
6. Technical Specifications ..............................................................................................18
Returns .............................................................................................................................19
Contact Us ........................................................................................................................20
Page 2 of 20 SlimPAR™ HEX 3 IRC User Manual Rev. 4
What Is

Unpacking
Instructions

and check the container to make sure all the
included accessories) appear damaged from
damage not related to shipping,
Manual
1–512
A range of values
50/60
A set of values of which only one can be chosen
Settings
A menu option not to be modified
Menu > Settings
A sequence of menu options to be followed
<ENTER>
A key to be pressed on the product’s control panel
ON
A value to be entered or selected

Symbols

Critical installation, configuration, or operation information. Not
damage to the product, or cause harm to the operator.

Disclaimer

are subject to change
ity for any errors or omissions,
and reserves the right to revise or recreate this manual at any time. Download the latest

1. BEFORE YOU BEGIN

Included

Claims

Conventions
• SlimPAR™ HEX 3 IRC
• Hanging Bracket with Mounting
Hardware
Carefully unpack the product immediately parts are in the package and are in good condition.
If the box or the contents (the product and shipping, or show signs of mishandling, notify the carrier immediately, not Chauvet. Failure to report damage to the carrier immediately may invalidate your claim. In addition, keep the box and contents for inspection.
For other issues, such as missing components or parts, or concealed damage, file a claim with Chauvet within 7 days of delivery.
Convention Meaning
Symbol Meaning
• Power Cord
• Warranty Card
• Quick Reference Guide
The information and specifications contained in this User Manual without notice. Chauvet assumes no responsibility or liabil
version from www.chauvetlighting.com.
© Copyright 2015 Chauvet. All rights reserved.
Electronically published by Chauvet in the United States of America.
Author Date Editor Date
M. Trouard 1/30/2015 A. Leon 2/11/2015
following these instructions may make the product not work, cause
Important installation or configuration information. The product may not function correctly if this information is not used.
Useful information.
SlimPAR™ HEX 3 IRC User Manual Rev. 4 Page 3 of 20
Product at a
x
P
x
P
P
P
P
x
P

Safety Notes

Do not touch the product’s housing when operating because it may be very hot.
completely disconnect the product from power via the breaker or by unplugging it.
Glance
Use on Dimmer
Outdoor Use
Sound-Active
DMX
Master/Slave
These notes include important information about the mounting, usage, and maintenance of this product; read before using the product.
• Always connect the product to a grounded circuit to avoid the risk of electrocution.
• Always disconnect the product from the power source before cleaning or replacing
the fuse.
• Avoid direct eye exposure to the light source while the product is on.
• Make sure the power cord is not crimped or damaged.
• Never disconnect the product from power by pulling or tugging on the cord.
• If mounting the product overhead, always secure to a fastening device using a
safety cable.
• Make sure there are no flammable materials close to the product when operating.
•
• Always make sure that the voltage of the outlet to which you are connecting the
product is within the range stated on the decal or rear panel of the product.
• The product is for indoor use only! (IP20) To prevent risk of fire or shock, do not
expose the product to rain or moisture.
• Always install the product in a location with adequate ventilation, at least
20 in (50 cm) from adjacent surfaces.
• Be sure that no ventilation slots on the product’s housing are blocked.
• Never connect the product to a dimmer.
• Make sure to replace the fuse with another of the same type and rating.
• Never carry the product from the power cord or any moving part. Always use the
hanging/mounting bracket or the handles.
• The maximum ambient temperature (Ta) is 104 °F (40 °C). Do not operate the
product at higher temperatures.
• In the event of a serious operating problem, stop using the product immediately.
• Never try to repair the product. Repairs carried out by unskilled people can lead to
damage or malfunction. Contact the nearest authorized technical assistance center.
• This product is not intended for permanent installation.
• To eliminate unnecessary wear and improve its lifespan, during periods of non-use
Auto Programs
Auto-ranging Power Supply
Replaceable Fuse
User-Serviceable
• Keep this User Manual for future use. If you sell the product to another user, be
sure to give this document to the next owner.
Page 4 of 20 SlimPAR™ HEX 3 IRC User Manual Rev. 4

2. INTRODUCTION

Overview

DMX Out
DMX In
Microphone
Back Panel View
Display
Safety Loop
Power In
Fuse Holder
Control
Buttons
Power Out
SlimPAR™ HEX 3 IRC User Manual Rev. 4 Page 5 of 20

Dimensions

8.3 in
210 mm
7.4 in
187 mm
4.3 in
108 mm
Page 6 of 20 SlimPAR™ HEX 3 IRC User Manual Rev. 4

AC Power

ranging power supply and it can work with an
circuit breaker, power outlet, and
(circuit breaker or fuse). Make
an appropriate electrical ground to avoid the risk of
a rheostat (variable resistor) or dimmer circuit, even

Fuse
Replacement

Installed fuse (held by plastic clip)
Spare fuse holder
(inside safety cap)
Safety cap

3. SETUP

The SlimPAR™ HEX 3 IRC has an auto­input voltage range of 100 to 240 VAC, 50/60 Hz.
To determine the product’s power requirements ( wiring), use the current value listed on the label affixed to the product’s back panel, or refer to the product’s specifications chart. The listed current rating indicates the product’s average current draw under normal conditions.
For more information, you may download Sizing Circuit Breakers from the Chauvet website: www.chauvetlighting.com/download/.
Always connect the product to a protected circuit sure the product has electrocution or fire.
Never connect the product to if the rheostat or dimmer channel serves only as a 0–100% switch.
Disconnect the product from power before replacing the fuse.
1. Disconnect the product from power.
2. Wedge the tip of a flat-head screwdriver into the slot of the fuse holder.
3. Pry the fuse holder out of the housing.
4. Remove the blown fuse from the holder.
5. Replace with a fuse of the exact same type and rating.
6. Insert the fuse holder back in place and reconnect power.
A spare fuse is not included; however, the safety cap has room for a spare.
Always replace a blown fuse with another of the same type and rating.
SlimPAR™ HEX 3 IRC User Manual Rev. 4 Page 7 of 20

Power Linking

provides power linking via the Edison/IEC outlet located in the back of the
ower Linking
The power linking diagram shown above corresponds to the North American
in other markets, you must
distributor as power linking connectors and
1st Product
2nd Product
3rd Product
Additional Products
The product unit.
P
Diagram
You can power link up to 21 SlimPAR™ HEX 3 IRC units on 120 VAC or up to 39 SlimPAR™ HEX 3 IRC units on 230 VAC.
version of the product ONLY! If using the product consult with the local Chauvet requirements may differ in your country or region.
Page 8 of 20 SlimPAR™ HEX 3 IRC User Manual Rev. 4
may be mounted in any position; however, make sure
Mount the
, which is appropriate
always consider the length of the
knobs allow for directional adjustment when aiming the
way from people
Safety Cable
Bracket Adjustment Knobs
Floor
Overhead Mounting
Mounting

Orientation

Rigging

Before mounting the product, read and follow the safety recommendations indicated in the Safety Notes
. For the Chauvet line of mounting clamps, go to
www.chauvetlighting.com/cables-clamps-main.html/ .
The SlimPAR™ HEX 3 IRC adequate ventilation is provided around the product.
• Before deciding on a location, always make sure there is easy access to the product
for maintenance and programming.
• Make sure that the structure or surface onto which you are mounting the product
can support the product’s weight (see the Technical Specifications
).
• When mounting the product overhead, always use a safety cable.
product securely to a rigging point, such as an elevated platform or a truss.
• When rigging the product onto a truss, you should use a mounting clamp of
appropriate weight capacity. The brackets have a 13-mm hole for this purpose.
• When power linking multiple products, you must
power linking cable and mount the products close enough for the cable to reach.
• The bracket adjustment
product to the desired angle. Only loosen or tighten the bracket knobs manually. Using tools could damage the knobs.
• The double-bracketed yoke also serves as a floor support. When mounting the
product on the floor, make sure that the product and cables are a and vehicles.
0
Mounting Diagram
Mounting Clamp
Double-Bracketed
Yoke
SlimPAR™ HEX 3 IRC User Manual Rev. 4 Page 9 of 20

Mounting

Control Panel
Operation

<MENU>
<ENTER>

Menu Map

Mode
Programming Steps
Description
Sound
b 0–b255
P 0–P255
dIM2
OFF

4. OPERATION

To access the control panel functions, use the four buttons surrounding the display.
Button Function
Selects an operation mode or backs out of the current menu option
<UP>
<DOWN>
Scrolls up the list of options or selects a higher value
Scrolls down the list of options or selects a lower value
Activates a menu option or a selected value
DMX
Personalities
and Starting
Address
6-CH 8-CH
12CH
d 1–d512
Static Colors C-- C 1–C 63
Auto Programs P-- P 1–P 4
Program Speed S-- S 1–S100
Sound-Active
Mode
Sensitivity
Snd
SenS u 1–u100
Snd1 Snd2
r 0–r255
g 0–g255
Custom Color
Mixing
U--
A 0–A255
W 0–W255
OFF
Dimmer Mode dIM
dIM1
dIM3
Infrared SET
On
Selects the DMX personality and starting address
Selects static color
Selects auto program
Selects auto program speed (slow to fast)
Selects sound-active program (6-color)
Selects sound-active program (63-color)
Sets sound sensitivity
Red (0–100%)
Green (0–100%)
Blue (0–100%)
Amber (0–100%)
White (0–100%)
Ultraviolet (0–100%)
Dimmer, off
Dimmer, fast speed
Dimmer, medium speed
Dimmer, slow speed
Turns infrared on or off
Page 10 of 20 SlimPAR™ HEX 3 IRC User Manual Rev. 4
Configuration
choose a starting address that is too high, you could
DMX mode,
Set the product in DMX mode to control with a DMX controller.
(DMX)
1. Connect the product to a suitable power outlet.
2. Connect a DMX cable from the DMX output of the DMX controller to the DMX input socket on the product.

Starting Address

When selecting a starting DMX address, always consider the number of DMX channels the selected DMX mode uses. If you restrict the access to some of the product’s channels.
The SlimPAR™ HEX 3 IRC uses up to 12 DMX channels in its 12-channel
which defines the highest configurable address to 501.
If unfamiliar with DMX, download the DMX Primer from www.chauvetlighting.com.
To select the DMX personality and starting address, do the following:
1. Press <MENU> repeatedly until 6-CH (6-channel mode), 8-CH (8-channel mode), or 12CH (12-channel mode) shows on the display.
2. Press <ENTER> and d 1—d512 shows on the display.
3. Use <UP> or <DOWN> to select the starting address.
4. Press <ENTER>.
SlimPAR™ HEX 3 IRC User Manual Rev. 4 Page 11 of 20

DMX Channe l Modes, Assignments, and Values

1
Dimmer
000 ó 255
0 to 100%
2
Red
000 ó 255
0 to 100%
3
Green
000 ó 255
0 to 100%
4
Blue
000 ó 255
0 to 100%
5
Amber
000 ó 255
0 to 100%
6
White
000 ó 255
0 to 100%
7
Ultraviolet
000 ó 255
0 to 100%
000 ó 010 011 ó 255
No function Slow to fast
000 ó 015
016 ó 255
No function Color macros
000 ó 010
No function
011 ó 050
Auto program 1
051 ó 100
Auto program 2
101 ó 150
Auto program 3
151 ó 200
Auto program 4
201 ó 225
Sound-Active mode (6-color)
226 ó 255
Sound-Active mode (63-color)
11
Speed
000 ó 255
Auto program speed (slow to fast)
000 ó 051
Dimmer mode manually set in Menu Options
052 ó 101
Dimmer mode off
102 ó 152
Dimmer mode 1 (fast speed)
153 ó 203
Dimmer mode 2 (medium speed)
204 ó 255
Dimmer mode 3 (slow speed)

8-Channel

1
Dimmer
000 ó 255
0 to 100%
2
Red
000 ó 255
0 to 100%
3
Green
000 ó 255
0 to 100%
4
Blue
000 ó 255
0 to 100%
5
Amber
000 ó 255
0 to 100%
6
White
000 ó 255
0 to 100%
7
Ultraviolet
000 ó 255
0 to 100%
000 ó 010
No function
011 ó 255
Slow to fast

6-Channel

1
Red
000 ó 255
0 to 100%
2
Green
000 ó 255
0 to 100%
3
Blue
000 ó 255
0 to 100%
4
Amber
000 ó 255
0 to 100%
5
White
000 ó 255
0 to 100%
6
Ultraviolet
000 ó 255
0 to 100%

12-Channel

Channel Function Value Setting
8 Strobe
9 Color
10 Auto Programs
12 Dim Mode
Channel Function Value Setting
8 Strobe
Channel Function Value Setting
Page 12 of 20 SlimPAR™ HEX 3 IRC User Manual Rev. 4

Configuration
(Standalone)

Static, Auto, or
s in
standalone mode may transmit DMX signals that could interfere with the DMX
Sound-Active

Automatic Mode

Program
Set the product in one of the standalone modes to control without a DMX controller.
• Connect the product to a suitable power outlet.
Never connect a product that is operating in any standalone mode ( Sound-Active) to a DMX string connected to a DMX controller. Product
signals from the controller.
To enable the Sound-Active mode, do the following:
Mode
1. Press <MENU> repeatedly until Snd shows on the display.
2. Press <ENTER> and Snd1 (6-color) or Snd2 (63-color) shows on the display.
3. Use <UP> or <DOWN> to select the desired Sound-Active program.
4. Press <ENTER>.

Sound Sensitivity

To set the sound sensitivity, follow the instructions below:
1. Press <MENU> repeatedly until SenS shows on the display.
2. Use <UP> or <DOWN> to select the desired sound sensitivity (u 0–u100).
3. Press <ENTER>.
The product will only respond to low frequencies of music (bass and drums).
To enable the Automatic mode, do the following:
1. Press <MENU> repeatedly until P-- shows on the display.
2. Press <ENTER> and P 1–P 4 shows on the display.
3. Use <UP> or <DOWN> to select the desired auto program:
• P 1 - 6-color snap
• P 2 - 6-color fade
• P 3 - 63-color snap
• P 4 - 63-color fade
4. Press <ENTER>.
Auto
Speed
To set the auto program speed, follow the instructions below:
1. Press <MENU> repeatedly until S-- shows on the display.
2. Use <UP> or <DOWN> to select the desired auto program speed S 1–S100 (slow to fast).
3. Press <ENTER>.
SlimPAR™ HEX 3 IRC User Manual Rev. 4 Page 13 of 20

Static Colors

Custom Color
Selecting the

Infrared (IR)
Remote Control

HEX 3 IRC allows the product to be controlled
can remotely set
adjust program speed and microphone
Dimmer Mode
Mixing
To select a preset static color, do the following:
1. Press <MENU> repeatedly until C-- shows on the display.
2. Press <ENTER> and C 1—C 63 shows on the display.
3. Use <UP> or <DOWN> to select the desired preset color:
4. Press <ENTER>.
To custom mix a color, follow the instructions below:
1. Press <MENU> repeatedly until U-- shows on the display.
2. Press <ENTER> and one of the following colors shows on the display: rXXX (red), gXXX (green), bXXX (blue), AXXX (amber), WXXX (white), or PXXX (ultraviolet).
3. Press <ENTER> repeatedly to select the desired color.
4. Use <UP> or <DOWN> to select the desired color value (0–255). NOTE: Selecting 0 will turn the color off.
5. Press <ENTER> to select color value and continue to the next color.
6. Repeat steps 3 to 5 until you create your desired color.
To select the dimmer mode, do the following:
Press <MENU> repeatedly until dIM shows on the display. 1. Press <ENTER> and one of the following shows on the display: 2.
• OFF (dimmer speed off)
• dIM1 (dimmer mode 1, fast speed)
• dIM2 (dimmer mode 2, middle speed)
• dIM3 (dimmer mode 3, slow speed)
Use <UP> or <DOWN> to select the desired dimmer mode. 3. Press <ENTER>. 4.
Infrared functionality of the SlimPAR™ with an infrared remote controller. The IRC-6 available from Chauvet the product to various modes, as well as sensitivity.
To turn on the infrared functionality, do the following:
1. Press <MENU> repeatedly until SET shows on the display.
2. Press <ENTER> and On or OFF shows on the display.
3. Press <UP> or <DOWN> to select On (turns on IR functionality) or
OFF (turns off IR functionality).
4. Press <ENTER>.
Page 14 of 20 SlimPAR™ HEX 3 IRC User Manual Rev. 4
directly at the product
If the products are spaced
Auto Program Mode
The IRC-6 will not respond to any inputs when Black Out is activated. You may have inadvertently activated Black Out.

IRC-6 Operation

The IRC-6 infrared remote control works only when it is pointed and there is nothing in between the remote and the product. far apart, the remote might need to be pointed at each product.
The next section describes how to use the IRC-6.
Auto Program mode enables the auto programs on the product. To use Auto Program mode, do the following:
1. Press <AUTO> on the IRC-6.
2. Press <+> or <–> to choose an auto program.
To adjust the speed of the auto program, do the following:
1. Press <SPEED> on the IRC-6.
2. Press <+> or <–> to increase or decrease the speed of the auto program.
Sound-Active Mode
Sound-Active mode enables the sound-active programs. To use Sound-Active mode, do the following:
1. Press <SOUND> on the IRC-6.
2. Press <+> or <–> to choose a sound-active program.
To adjust the sound sensitivity in Sound-Active mode, do the following:
3. Press <SENSITIVITY> on the IRC-6.
4. Press <+> or <–> to either increase or decrease sound sensitivity.
Manual Color Selection
Manual color control enables selection of the 9 colors preprogrammed into the IRC-6. To choose a specific color with the IRC-6, do the following:
1. Press <MANUAL> on the IRC-6.
2. Press any number between <0> and <9> to choose a color.
Manual Color Control
Manual color control enables individual adjustment for each color in the product. To manually control the RGBAW+UV colors, do the following:
1. Press <MANUAL> on the IRC-6.
2. Press <R>, <G>, <B>, <A>, <UV>, or <W> (red, green, blue, amber, ultraviolet, or white)
to choose your color.
3. Press <+> or <–> to increase or decrease the amount of the color.
Strobe
Strobe enables a variable strobe. Any program or color can be made to strobe. The product will strobe as it goes through the Auto Program or Sound-Active modes. To enable, and adjust the rate of, the strobe, do the following:
1. Press <STROBE> on the IRC-6.
2. Press <+> or <–> to increase or decrease the strobe rate.
To turn the strobe off, press <STROBE>.
Fade
Fade limits the Auto mode to the two programs that fade from color to color. To enable fade, do the following:
1. Press <FADE> on the IRC-6.
2. Press <+> or <–> to toggle between the two auto programs with fade.
To exit fade and return to snap with access to all auto programs, do the following:
3. Press <AUTO>.
4. Press <+> or <–> to select an auto program.
Blackout
Blackout stops the signal from the IRC-6 to the product causing the product to go dark.
To black out the product, press <BLACKOUT> on the IRC-6. To bring the product back on, press <BLACKOUT> on the IRC-6.
If the remote does not respond when a button is pressed, try pressing <BLACK OUT>.
SlimPAR™ HEX 3 IRC User Manual Rev. 4 Page 15 of 20
Master/Slave
unit (the “master”) to
units (the “slaves”) without the
need of a DMX controller. The master unit will be set to operate in either Automatic or
ode. Once set
all the slave units before connecting the master unit to the DMX
Never connect a DMX controller to a DMX string configured for Master/Slave
may interfere with the signals from the
The Master/Slave mode allows a single SlimPAR™ HEX 3 IRC
Mode
control the actions of one or more SlimPAR™ HEX 3 IRC
Sound-Active mode, while the slave units will be set to operate in Slave m and connected, the slave units will operate in unison with the master unit.
Configure the units as indicated below.
Slave units:
1. Press <MENU> repeatedly until any DMX personality shows on the display.
2. Press <ENTER> to accept.
3. Set the DMX address to d 1.
4. Connect the DMX input of the first slave unit to the DMX output of the master unit.
5. Connect the DMX input of the subsequent slave units to the DMX output of the previous slave unit.
6. Finish setting and connecting all the slave units.
Master unit:
1. Set the master unit to operate in either Automatic or Sound-Active mode.
2. Make the master unit the first unit in the DMX daisy chain.
• Configure
daisy chain.
•
operation because the controller master unit.
• Do not connect more than 31 slave units to the master unit.
Page 16 of 20 SlimPAR™ HEX 3 IRC User Manual Rev. 4
Product
up reduces light output performance and can cause overheating. This can
lead to reduction of the light source’s life and mechanical wear. To maintain optimum
Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on
surfaces carefully after

5. TECHNICAL INFORMATION

Dust build-
Maintenance
performance and minimize wear, clean the product at least twice a month. However, usage and environmental conditions contribute to increased cleaning frequency.
To clean the product, follow the instructions below:
1. Unplug the product from power.
2. Wait until the product is at room temperature.
3. the external surface/vents.
4. Clean all external optics and glass/transparent surfaces with a mild soap solution, ammonia-free glass cleaner, or isopropyl alcohol.
5. Apply the solution directly to a soft, lint-free cotton cloth or a lens cleaning tissue.
6. Softly wipe any dirt or grime to the outside edges of the external optics or glass/transparent surface.
7. Gently polish the external optics and glass/transparent surfaces until they are free of haze and lint.
Always dry the external optics and glass/transparent cleaning them.
SlimPAR™ HEX 3 IRC User Manual Rev. 4 Page 17 of 20
Dimensions and
Length
Width
Height
Weight
8.3 in (210 mm)
7.4 in (187 mm)
4.3 in (108 mm)
3.6 lb (1.7 kg)
Note: Dimensions in inches rounded to the nearest decimal digit.
Power
Power Supply Type
Range
Voltage Selection
Switching (internal)
100 to 240 VAC, 50/60 Hz
Auto-ranging
Parameter
120 V, 60 Hz
230 V, 50 Hz
Consumption
44 W
46 W
Operating current
0.4 A
0.2 A
Power linking current (units)
8 A (21 units)
8 A (39 units)
Fuse
T 1 A, 250 V
T 1 A, 250 V
Power I/O
US/Worldwide
UK/Europe
Power input connector
IEC
IEC
Power output connector
Edison
N/A
Power Cord plug
Edison (US)
Local plug
Light Source
Type
Power
Lifespan
LED
10 W
50,000 hours
Color
Quantity
Current
Hex-color (RGBAW+UV)
3
2.4 A
Photo Optic
Parameter
Illuminance @ 2 m
907 lx
Beam angle
23°
Field angle
41°
Strobe rate
0–17 Hz
UV Wavelength
400 to 410 nm
Thermal
Maximum External Temp.
Cooling System
104 °F (40 °C)
Convection
DMX
I/O Connectors
Connector Type
Channel Range
3-pin XLR
Sockets
6, 8 or 12
Ordering
Product Name
Item Code
UPC Number
SlimPAR™ HEX 3 IRC
03030737
781462210854

6. TECHNICAL SPECIFICATIONS

Weight
Page 18 of 20 SlimPAR™ HEX 3 IRC User Manual Rev. 4
R
To return a product or request support:
If you live outside the U.S., United Kingdom, Ireland, or Mexico, contact your distributor
products to them. Visit
Call the corresponding Chauvet Technical Support office and request a Return Merchandise Authorization (RMA) number before shipping the product. Be prepared to provide the model
epaid, in its original box, and with its original packing and
without an RMA number.
Before sending the product, clearly write the following information on a piece of paper and
packaging will be your responsibility. FedEx packing or double-boxing are recommended.
reserves the right to use its own discretion to repair or replace returned
ETURNS
• In the U.S., contact Chauvet World Headquarters. (See Contact Us)
• In the UK or Ireland, contact Chauvet Europe Ltd. (See Contact Us)
• In Mexico, contact Chauvet Mexico. (See Contact Us)
• In any other country, DO NOT contact Chauvet. Contact your distributor. See
www.chauvetlighting.com
Mexico.
of record and follow their ins tructions on how to return Chauvet our website for contact details.
number, serial number, and a brief description of the cause for the return. You must send the merchandise pr accessories. Chauvet will not issue call tags. Clearly label the package with the RMA number. Chauvet will refuse any product returned
Write the RMA number on a properly affixed label. DO NOT write the RMA number directly on the box.
place it inside the box:
• Your name
• Your address
• Your phone number
• RMA number
• A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate
for distributors outside the U.S., United Kingdom, Ireland, or
Chauvet product(s).
SlimPAR™ HEX 3 IRC User Manual Rev. 4 Page 19 of 20

CONTACT US

WORLD HEADQUA R TERS - Chauvet
General Information
Techni ca l S u pp o r t
www.chauvetlighting.com
UNITED KIN GDOM AND IRE LAND - Chauvet Europe Ltd.
General Information
Fax: +44 (0)1773 511110
Techni ca l S u pp o r t
MEXICO - Chauvet Mexico
General Information
Voice: +52 (728) 285-5000
Techni ca l S u pp o r t
Outside the U.S., United Kingdom, Ireland, or Mexico, contact your dealer. Follow their instructions to request support or to return a product. Visit our website for contact details.
Address:5200 NW 108th Avenue Sunrise, FL 33351 Voice: (954) 577-4455 Fax: (954) 929-5560 Toll free: (800) 762-1084
Address:Unit 1C Brookhill Road Industrial Estate Pinxton, Nottingham, UK NG16 6NT Voice: +44 (0)1773 511115
Address:Av. Santa Ana 30 Parque Industrial Lerma Lerma, Mexico C.P. 52000
Voice: (954) 577-4455 (Press 4) Fax: (954) 756-8015 Email: tech@chauvetlighting.com
World Wide Web
Email: uktech@chauvetlighting.com
World Wide Web
www.chauvetlighting.co.uk
Email: servicio@chauvet.com.mx
World Wide Web www.chauvet.com.mx
Page 20 of 20 SlimPAR™ HEX 3 IRC User Manual Rev. 4
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