Chauvet DJ Intimidator Scan LED 300 User manual

User Manual
TABLE OF CONTENTS
What Is Included ........................................................................................................................... 3
Unpacking Instructions ................................................................................................................. 3
Claims ................................................................................................................................................... 3
Text Conventions .......................................................................................................................... 3
Symbols ........................................................................................................................................ 3
Disclaimer ..................................................................................................................................... 3
Product at a Glance ...................................................................................................................... 4
Safety Notes ................................................................................................................................. 4
Product Overview ......................................................................................................................... 5
Product Dimensions ..................................................................................................................... 6
AC Power ..................................................................................................................................... 7
Fuse Replacement ................................................................................................................................ 7
Power Linking ........................................................................................................................................ 7
Mounting ....................................................................................................................................... 8
Orientation ............................................................................................................................................. 8
Rigging .................................................................................................................................................. 8
4. Operation ........................................................................................................................ 9
Control Panel Operation ............................................................................................................... 9
Menu Map ..................................................................................................................................... 9
Configuration (DMX) ..................................................................................................................... 9
Starting Address .................................................................................................................................... 9
DMX Channels and Functions .................................................................................................... 10
11-CH Mode ........................................................................................................................................ 10
Configuration (Standalone) ........................................................................................................ 12
Sound-Active Mode ............................................................................................................................. 12
Auto Program ...................................................................................................................................... 12
Master/Slave Mode ............................................................................................................................. 13
Master/Slave for Sound-Active, Auto Modes ...................................................................................... 13
Service Mode ...................................................................................................................................... 13
Changing Gobos ......................................................................................................................... 14
5. Technical Information ...................................................................................................15
Product Maintenance.................................................................................................................. 15
6. Technical Specifications ...............................................................................................16
Returns ....................................................................................................................................... 17
Contact Us .................................................................................................................................. 17
Page 2 of 17 Intimidator Scan™ LED 300 User Manual Rev. 6
What Is

Unpacking
Instructions

Immediately upon receipt, carefully unpack the product and check the container to make
If the container or the material inside the container (the product and included
upon receipt
Failure to do so in a timely manner may
For other issues such as missing components or parts, damage not related to shipping,
within 7 days of receiving the
Text
1–512
A range of values
50/60
A set of values of which only one can be chosen
Settings
A menu option not to be modified
Menu > Settings
A sequence of menu options to be followed
<ENTER>
A key to be pressed on the product’s control panel
ON
A value to be entered or selected

Symbols

Critical installation, configuration, or operation information. Failure the user.
Important installation or configuration information. Failure to functioning correctly.

Disclaimer

The information and specifications contained in this document are subject to change without notice. CHAUVET® assumes no responsibility or liability for any errors or
CHAUVET® reserves the right to update the

1. BEFORE YOU BEGIN

Included

Claims

Conventions
Intimidator™ Scan LED 300
Hanging Bracket with Mounting
Hardware (preinstalled)
sure you have received all the parts indicated above in good condition.
accessories) appear damaged from shipping, or show signs of mishandling, notify the carrier immediately, not CHAUVET®. invalidate your claim with the carrier. In addition, keep the container and all the packing material for inspection.
or concealed damage, file a claim with CHAUVET® merchandise.
Convention Meaning
Power Cord
Warranty Card
Quick Reference Guide
Symbol Meaning
to comply could make the product not work, damage it, and harm
comply with this information may prevent the product from
Useful information.
omissions that may appear in this manual. existing document or to create a new document to correct any errors or omissions.
You can download the latest version of this document from www.chauvetlighting.com.
© Copyright 2013 CHAUVET®. All rights reserved.
Electronically published by CHAUVET® in the United States of America.
Author Date Editor Date
A. Leon 3/21/13 D. Couppe 3/22/13
Intimidator™ Scan LED 300 User Manual Rev. 6 Page 3 of 17
Product at a
x
P
x
P
P
P
P
x
P
x

Safety Notes

Please read the following Safety Notes carefully before working with the product. The
Do not touch the product’s housing when operating because it may be very hot.
Always make sure that the voltage of the outlet to which you are connecting the
center.
Glance
Use on Dimmer Outdoor Use Sound-Activated DMX Master/Slave
Notes include important safe ty infor mat ion abou t insta llation, usage, and maintenance.
Always connect the product to a grounded circuit to avoid the risk of electrocution.
Always disconnect the product from the power source before cleaning.
Avoid direct eye exposure to the light source while the product is on.
Make sure the power cord is not crimped or damaged.
Never disconnect the product from power cord by pulling or tugging on the cord.
If mounting the product overhead, always secure to a fastening device using a
safety cable.
Make sure there are no flammable materials close to the product when operating.
product is within the range stated on the decal or rear panel of the product.
The product is for indoor use only! To prevent risk of fire or shock, do not expose the product to rain or moisture.
Always install the product in a location with adequate ventilation, at least 20 in (50 cm) from adjacent surfaces.
Be sure that no ventilation slots on the product’s housing are blocked.
Never connect the product to a dimmer.
Never carry the product from the power cord or any moving part. Always use the
hanging/mounting bracket or the handles.
The maximum ambient temperature (Ta) is 104° F (40° C). Do not operate the product at higher temperatures.
In the event of a serious operating problem, stop using the product immediately.
Never try to repair the product. Repairs carried out by unskilled people can lead to
damage or malfunction. Please contact the nearest authorized technical assistance
Auto Programs Switchable voltage (120 V/230 V) Replaceable Fuse User-Serviceable Duty Cycle
Keep this User Manual for future consultation. If you sell the product to another user, be sure that they also receive this document.
Page 4 of 17 Intimidator Scan™ LED 300 User Manual Rev. 6

2. INTRODUCTION

Product Overview

DMX In
DMX Out
Power Out
Fuseholder
Power In
Voltage Selection Switch (120/230 VAC)
Rear Panel
Intimidator™ Scan LED 300 User Manual Rev. 6 Page 5 of 17

Product Dimensions

Page 6 of 17 Intimidator Scan™ LED 300 User Manual Rev. 6

AC Power

The Intimidator™ Scan LED 300 has a dual voltage power supply and it can work with
V, 60 Hz or 230 V, 50 Hz, depending on the position of the
circuit breaker, power outlet, and
Always connect the product to a protected circuit (circuit breaker or fuse). Make
an appropriate electrical ground to avoid the risk of
a rheostat (variable resistor) or dimmer circuit, even
Fuse
1. Using a flat-head screwdriver, unscrew the fuse holder from the back of the product.
The product provides power linking via the Edison/IEC outlet located in the front/back of

Power Linking

Scan LED 300 units on 120 VAC or up to
The power linking diagram shown above corresponds to the North American version of the product ONLY! If using the product in other markets, you must
ocal CHAUVET® distributor as power linking connectors and
1st Product
2nd Product
3rd Product
Additional Products

3. SETUP

an input voltage of either 120 voltage selection switch.
To determine the product’s power requirements ( wiring), use the current value listed on the label affixed to the product’s back panel, or refer to the product’s specifications chart. The listed current rating indicates the product’s average current draw under normal conditions.
sure the product has electrocution or fire.
Never connect the product to if the rheostat or dimmer channel serves only as a 0 to 100% switch.
Replacement
Power Linking
Diagram
2. Remove the blown fuse from the holder and replace with a fuse of the exact same type and rating.
3. Insert the fuse holder back in place, re-tighten, and rec onne ct power .
the unit. Please see the diagram below for further explanation.
You can power link up to 3 Intimidator™ 7 Intimidator™ Scan LED 300 units on 230 VAC.
consult with the l requirements may differ in your country or region.
Intimidator™ Scan LED 300 User Manual Rev. 6 Page 7 of 17

Mounting

Before mounting the product, read and follow the safety recommendations indicated in
The Intimidator™ Scan LED 300 may be mounted in any position; however, make sure
Before deciding on a location for the product, always make sure there is easy
section of
Mount the
always consider the length of the
knobs allow for directional adjustment when aiming the
on the
is secured so that it cannot fall over, and that
Bracket
Knob
the Safety Notes.

Orientation

Rigging

adequate ventilation is provided around the product.
access to the product for maintenance and plenty of ventilation.
Make sure that the structure or surface onto which you are mounting the product can support the product’s weight. Please see the Technical Specifications this manual for weight information.
When mounting the product overhead, always use a safety cable. product securely to a rigging point, whether an elevated platform or a truss.
When rigging the product onto a truss, you should use a mounting clamp of appropriate weight capacity.
When power linking multiple products, you must power linking cable and mount the products close enough for the cable to reach.
The bracket adjustment product to the desired angle. Only loosen or tighten the bracket knobs manually. Using tools could damage the knobs.
The rubber feet also serve as floor supports. W hen mounting the product floor, make sure that the product cables are away from people and vehicles.
Hanging Bracket
Adjustment
Mounting Diagram
Bracket Adjustment Knob
Rubber Foot (4)
Page 8 of 17 Intimidator Scan™ LED 300 User Manual Rev. 6

Control Panel
Operation

To access the control panel functions, use the four buttons located underneath the
on the control
<UP>

Menu Map

DMX Mode
d001
d001–512
SLAu
SoN
Standalone: Slave receive mode
NStS
SrUn
Standalone: Sound-Active
NAFA
FASt
Standalone: Auto Program
8CH
8-channel DMX personality
11CH
11-channel DMX personality
Reset all motors to correct any errors with motors misaligning during operation
Revert all settings back to the factory default
Configuration
socket on the product.
When selecting a starting DMX address, always consider the number of DMX channels
choose a starting address that is too high, you could
download the DMX Primer from the

4. OPERATION

display. Please refer to the Product Overview to see the button locations panel.
Button Function
<MODE/ESC>
Press to find an operation mode or to back out of the current menu option
Press to scroll up the list of options or to find a higher value
<DOWN> <ENTER>
Menu Programming Steps Description
Press to scroll down the list of options or to find a lower value Press to activate a menu option or a selected value
DMX starting address
Standalone
Mode
Pan Invert PAN rPAN
Tilt Invert tit rtit
Display Invert diS rdiS
DMX Personality 11CH
Reset rESt
Load Default LoAd
NASL
Set the product in DMX mode to control with a DMX controller.
(DMX)
1. Connect the product to a suitable power outlet.
2. Turn the product on.
3. Connect a DMX cable from the DMX output of the DMX controller to the DMX input

Starting Address

the selected DMX mode uses. If you restrict the access to some of the product’s channels.
The Intimidator™ Scan LED 300 uses up to 11 DMX channels in its 11-Channel DMX mode, which defines the highest configurable address to 502.
If you are not familiar with the DMX protocol, CHAUVET® website.
To select the starting address, do the following:
1. Press <MODE/ESC> repeatedly until d(001–512) shows on the display.
2. Using <UP> and <DOWN>, select the starting address d(001–512).
3. Press <MODE/ESC> until one of the DMX personalities appears on the LED screen (8CH, 11CH). The most recent DMX personality selected will appear.
4. Use <UP> and <DOWN> to change the personality.
5. Press <ENTER>.
If you are not familiar with DMX, download the DMX Primer from
www.chauvetlighting.com
.
Intimidator™ Scan LED 300 User Manual Rev. 6 Page 9 of 17
Pan invert
Tilt invert
Invert the display

DMX Channels and Functions

11-CH Mode

Channel
Value
Function
Channel
Value
Function
000 ó 255
Pan
0–180°
240 ó 255
Gobo Rotation
Gobo bounce
192 ó 255
Color
Rotate counter-clockwise (slow ó fast)
004 ó 255
Prism
Stop, static prism effect
000 ó 255
Focus
Near ó Far
160 ó 255
Function
No Function
Movement Macros
000 ó 255
Dimmer
Dimmer: 0–100%
192 ó 255
Gobo Wheel
Gobo scroll: Counter-clockwise rot atio n
1
Tilt
2
3
4
5
6
000 ó 255
000 ó 006 007 ó 013 014 ó 020 021 ó 027 028 ó 034 035 ó 041 042 ó 048 049 ó 055 056 ó 063 064 ó 070 071 ó 077 078 ó 084 085 ó 091 092 ó 098 099 ó 105 106 ó 112 113 ó 119 120 ó 127 128 ó 191
000 ó 003 004 ó 007 008 ó 215 216 ó 255
000 ó 007 008 ó 015 016 ó 023 024 ó 031 032 ó 039 040 ó 047 048 ó 055 056 ó 063 064 ó 071 072 ó 079 080 ó 087 088 ó 095 096 ó 103 104 ó 111 112 ó 119 120 ó 127 128 ó 191
0–90°
Open (white) Yellow Pink Green Peachblow Blue Kelly Red Dark blue White/yellow (split colors) Yellow/pink (split colors) Pink/green (split col ors ) Green/peach blow (split colors) Peachblow/blue (spli t colors) Blue/Kelly (split colors) Kelly/red (split colors) Red/dark blue (split colors) Dark blue/white (split colors) Rotate clockwise (slow ó fast)
Shutter
Closed Open Strobe (slow ó fast) Open
Open Gobo 1 (glass) Gobo 2 (glass) Gobo 3 Gobo 4 Gobo 5 Gobo 6 Gobo 7 Gobo 7 shake, fast ó slow Gobo 6 shake, fast ó slow Gobo 5 shake, fast ó slow Gobo 4 shake, fast ó slow Gobo 3 shake, fast ó slow Gobo 2 (glass) shake, (fast ó slow) Gobo 1 (glass) shake, (fast ó slow) Open Gobo scroll: Clockwise rotation
7
8
9
10
11
000 ó 015 016 ó 127 128 ó 239
000 ó 003
000 ó 007 008 ó 015 016 ó 023 024 ó 031 032 ó 039 040 ó 047 048 ó 055 056 ó 063 064 ó 087 088 ó 095 096 ó 103 104 ó 111 112 ó 119 120 ó 127 128 ó 135 136 ó 143 144 ó 151 152 ó 159
000 ó 007 008 ó 023 024 ó 039 040 ó 055 056 ó 071 072 ó 087 088 ó 103 104 ó 119 120 ó 135 136 ó 151 152 ó 167 168 ó 183 184 ó 199 200 ó 215 216 ó 231 232 ó 247 248 ó 255
Stop Rotate Counter-clockwise (slow ó fast) Rotate Clockwise (slow ó fast)
Open
No Function Pan/tilt move-in-black Pan/tilt move-in-black (disable) Color wheel move-in-black Color wheel move-in-black (disable) Gobo wheel move-in-black Gobo wheel move-in-black (disable) Fast movement Fast movement (disable) All movement move-in-black (disable) Reset pan/tilt No Function Reset color wheel Reset gobo wheel No Function Reset prism Reset focus Reset all
No function Automatic 1 Automatic 2 Automatic 3 Automatic 4 Automatic 5 Automatic 6 Automatic 7 Automatic 8 Sound 1 Sound 2 Sound 3 Sound 4 Sound 5 Sound 6 Sound 7 Sound 8
Page 10 of 17 Intimidator Scan™ LED 300 User Manual Rev. 6

8-CH Mode

Channel
Value
Function
000 ó 255
Pan
0–180°
000 ó 255
Tilt
0–90°
Color
(slow ó fast)
216 ó 255
Shutter
Open
Channel
Value
Function
192 ó 255
Gobo Wheel
Gobo scroll: Counter-clockwise rot atio n
240 ó 255
Gobo Rotation
Gobo bounce
004 ó 255
Prism
Stop, static prism effect
000 ó 255
Focus
Near ó Far
1
2
000 ó 006 007 ó 013 014 ó 020 021 ó 027 028 ó 034 035 ó 041 042 ó 048 049 ó 055 056 ó 063 064 ó 070
3
071 ó 077 078 ó 084 085 ó 091 092 ó 098 099 ó 105 106 ó 112 113 ó 119 120 ó 127 128 ó 191 192 ó 255
000 ó 003
4
004 ó 007 008 ó 215
Open (white) Yellow Pink Green Peachblow Blue Kelly Red Dark blue White/yellow (split colors) Yellow/pink (split colors) Pink/green (split col ors ) Green/peach blow (split colors) Peachblow/blue (spli t colors) Blue/Kelly (split colors) Kelly/red (split colors) Red/dark blue (split colors) Dark blue/white (split colors) Rotate clockwise (slow ó fast) Rotate counter-clockwise
Closed Open Strobe (slow ó fast)
000 ó 007 008 ó 015 016 ó 023 024 ó 031 032 ó 039 040 ó 047 048 ó 055 056 ó 063
5
064 ó 071 072 ó 079 080 ó 087 088 ó 095 096 ó 103 104 ó 111 112 ó 119 120 ó 127 128 ó 191
000 ó 015
6
016 ó 127 128 ó 239
7
000 ó 003
8
Open Gobo 1 (glass) Gobo 2 (glass) Gobo 3 Gobo 4 Gobo 5 Gobo 6 Gobo 7 Gobo 7 shake, fast ó slow Gobo 6 shake, fast ó slow Gobo 5 shake, fast ó slow Gobo 4 shake, fast ó slow Gobo 3 shake, fast ó slow Gobo 2 (glass) shake, (fast ó slow) Gobo 1 (glass) shake, (fast ó slow) Open Gobo scroll: Clockwi se rot at io n
Stop Rotate Counter-clockwise (slow ó fast) Rotate Clockwise (slow ó fast)
Open
Intimidator™ Scan LED 300 User Manual Rev. 6 Page 11 of 17
Configuration
Set the product in one of the standalone modes to control without a DMX controller.
Never connect a product that is operating in any standalone mode (either Static,
s in
standalone mode may transmit DMX signals that could interfere with the DMX
Sound-Active
To enable the Sound-Active mode:

Auto Program

To enable the Auto program:
(Standalone)
1. Connect the product to a suitable power outlet.
2. Turn the product on.
Automatic, or Sound) to a DMX string connected to a DMX controller. Product signals from the controller.
Mode
1. Press <MODE/ESC> repeatedly until one of the Standalone modes shows on the display (SLAu, NStS, NAFA, NASL).
2. Press <ENTER>.
3. Use <UP> or <DOWN> to select <NStS>.
4. Press <ENTER>. <SrUn> will appear on the display.
The product will only respond to low frequencies of music (bass and drums).
1. Press <MODE/ESC> repeatedly until one of the Standalone modes shows on the display (SLAu, NStS, NAFA, NASL).
2. Press <ENTER>.
3. Use <UP> or <DOWN> to select <NAFA>.
4. Press <ENTER>. <FASt> will appear on the display.
Page 12 of 17 Intimidator Scan™ LED 300 User Manual Rev. 6
Master/Slave
The Master/Slave mode allows a single Intimidator™ Scan LED 300 unit (the “master”)
units (the “slaves”)
without the need of a DMX controller. The master unit will be set to operate in either
Active mode, while the slave units will be set to operate in Slave
slave units will operate in unison with the master
Configure all the slave units before connecting the master unit to the DMX daisy
Never connect a DMX controller to a DMX string configured for Master/Slave
may interfere with the signals from the master
Master/Slave may also be used to synchronize a maximum of 31 slave units to a single The Intimidator™ Scan 300 has an imbedded menu that requires a passcode for use.
this menu is to electronically adjust the home positions of various
Menu Option
Selection
Instruction
P128
000–255
Adjustment for pan
t128
000–255
Adjustment for tilt
G128
000–255
Adjustment for the gobo wheel
r128
000–255
Adjustment for the gobo wheel rotation
C128
000–255
Adjustment for the color wheel
F128
000–255
Adjustment for the focus
Mode
to control the actions of one or more Intimidator™ Scan LED 300 Auto program or Sound-
mode. Once set and connected, the unit.
Configure the units as indicated below.
Slave units:
1. Press <MODE/ESC> repeatedly until SLAu shows on the display.
2. Press <ENTER> to accept.
3. Set the DMX address to d001.
4. Connect the DMX input of the first slave unit to the DMX output of the master unit.
5. Connect the DMX input of the subsequent slave units to the DMX output of the previous slave unit.
6. Finish setting and connecting all the slave units.
Master unit:
1. Set the master unit to operate in either Auto program or Sound-Active mode.
2. Make the master unit the first unit in the DMX daisy chain.
chain.
operation because the controller unit.
Do not connect more than 31 slave units to the master unit.
Master/Slave for
Sound-Active,
Auto Modes
master set to any of the standalone modes: Set the master product in any of the Standalone modes: Sound-Active mode or Auto
programs. To set the slave products:
1. Press <MODE/ESC> until NASL appears on the LED screen.
2. Using <UP> and <DOWN> select <SLAu>.
3. Press < ENTER >. <SoN> will appear on the screen.

Service Mode

The purpose of features. To access this menu:
1. Press < MODE/ESC > and hold for at least 10 seconds.
2. Using <UP> and <DOWN>, enter the following pass code: “2323”. Press <UP> to change the blinking digit in ascending order, and press <DOWN> to move on to the next digit.
3. Press <ENTER>.
Note: This mode will automatically terminate after 10 seconds of being idle.
Intimidator™ Scan LED 300 User Manual Rev. 6 Page 13 of 17
Changing
To change the gobos in the Intimidator™ Scan 300, you do not need to remove the gobo
wheel. Simply:
Gobos
1. Turn off and disconnect fixture from power outlet.
2. Place the product on a flat, level surface with the front facing up.
3. Open the head cover by loosening the ten fastening screws at the sides of the top cover.
4. Remove the four screws on the cover plate underneath the display to access the gobo wheel.
5. Rotate the gobo wheel until the gobo that needs replacing is accessible.
6. Separate the gobo holder away from the gobo wheel by pushing it forward, toward the mirror/LED. Be careful not to push the gobo out of the gobo plate.
7. Extract the gobo holder by pulling it outward (straight up). (See the #1 & 2 arrows on diagram.)
8. On a flat surface, remove the expansion ring that holds the gobo in place and remove the gobo from the gobo plate.
9. Insert a new gobo and hold it in place with the expansion ring.
10. To re-insert the new gobos, slide the tip of the gobo holder under the pressure plate near the center of the gobo wheel.
11. Push the gobo holder inwards. DO NOT force the gobo holder into the gobo wheel slot. If correctly installed, the gobo holder should accommodate itself in the gobo wheel slot.
12. Replace covers.
Gobo Replacement Diagram
Expansion Ring
Gobo Wheel Detail Views
Gobo
Gobo Holder
Page 14 of 17 Intimidator Scan™ LED 300 User Manual Rev. 6
Product
Dust build-up reduces light output performance and can cause overheating. This can lead to reduction of the light source’s life and mechanical wear. To maintain optimum
se and
surface to a minimum to avoid scratching or damaging
Do not spin the cooling fan/fans using compressed air because you could damage

5. TECHNICAL INFORMATION

Maintenance
performance and minimize wear, clean the product at least twice a month. U environmental conditions could cause increased cleaning frequency.
To clean the product, follow the instructions below:
Unplug the product from power.
Wait until the product is cold.
Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on
the external surface/vents.
Clean all external optics and glass surfaces with a mild soap solution, ammonia-free
glass cleaner, or isopropyl alcohol.
Apply the solution directly to a soft, lint-free cotton cloth or a lens cleaning tissue.
Softly wipe any dirt or grime to the outside edges of the external optics and glass
surfaces.
Gently polish these surfaces until they are free of haze and lint.
Keep contact with the mirror’s
it.
Always dry surfaces carefully after cleaning.
it/them.
Intimidator™ Scan LED 300 User Manual Rev. 6 Page 15 of 17
Dimensions and
Length
Width
Height
Weight
11 in (279 mm)
10 in (254 mm)
18.9 in (478 mm)
14.7 lbs (6.7 kg)
Note: Dimensions in inches rounded to the nearest decimal digit.
Power
Power Supply Type
Range
Switchable
120/230 V, 50/60 Hz
Parameter
120 V, 60 Hz
230 V, 50 Hz
Consumption
236 W
237 W
Operating current
2 A
1 A
Power linking units
3 units
7 units
Fuse
F 2 A, 250 V
F 2 A, 250 V
Power I/O
US/Worldwide
UK/Europe
Power input connector
Neutrik® powerCON® A/IEC
Neutrik® powerCON® A/IEC
Power output connector
Neutrik® powerCON®
B/Edison
Power Cord plug
Edison (U.S.)
Local plug
Light Source
Type
Power
Lifespan
LED
60 W
50,000 hours
Color
Quantity
Current
White
1
14.9 A
Gobos
Type
Quantity
Gobo Dimensions
Metal
5
23.8 mm circumference
Glass
2
20.9 mm image
2 mm max thickness
Photo Optic
Parameter
Illuminance @ 2 m
2,850 lx
Beam angle
21º
Strobe Rate
0–20 Hz
Thermal
Maximum External Temp.
Cooling System
104° F (40° C)
Fan
DMX
I/O Connectors
Connector Type
Channel Range
3-pin XLR
Sockets
8, 11
Ordering
Product Name
Item Code
UPC
Intimidator™ Scan LED 300
08020175
781462205591

6. TECHNICAL SPECIFICATIONS

Weight
Neutrik® powerCON® B/IEC
Page 16 of 17 Intimidator Scan™ LED 300 User Manual Rev. 6
In case you need to return a product or request support, follow the procedure below:
If you live outside the U.S., United Kingdom, or Ireland, contact your distributor of
s to

Returns

Call the corresponding CHAUVET® Tech Support office and request a Return
. Be prepared to
provide the model number, serial number, and a brief description of the cause for the
, in its original box, and with its original packing
Before sending the product, clearly write the following information on a piece of paper
properly. Any shipping damage resulting from inadequate
reserves the right to use its own discretion to repair or replace

Contact Us

Fax: +44 (0)1773 511110
Email: tech@chauvetlighting.com
www.chauvetlighting.com
www.chauvetlighting.co.uk
If you live in the U.S., contact CHAUVET® World Headquarters (see below).
If you live in the UK or Ireland, contact CHAUVET® Europe Ltd. (see below).
If you live in any other country, DO NOT contact CHAUVET®. Instead, contact your
distributor of record. See www.chauvetlighting.com for distributors outside the U.S., United Kingdom, or Ireland.
record and follow their instructions on how to return CHAUVET® product them. Visit our website for contact details.
Merchandise Authorization (RMA) number before shipping the product return.
You must send the merchandise prepaid and accessories. CHAUVET® will not issue call tags.
Clearly label the package with the RMA number. CHAUVET® will refuse any product returned without an RMA number.
Write the RMA number on a properly affixed label. DO NOT write the RMA number directly on the box.
and place it inside the box:
Your name
Your address
Your phone number
The RMA number
A brief description of the problem
Be sure to pack the product packaging will be your responsibility. As a suggestion, proper UPS packing or double­boxing is always a safe method to use.
CHAUVET® returned product(s).
World Headquarters
CHAUVET® General Information
Address: 5200 NW 108th Avenue Sunrise, FL 33351 Voice: (954) 577-4455 Fax: (954) 929-5560 Toll free: (800) 762-1084
Technical Support
Voice: (954) 577-4455 (Press 4) Fax: (954) 756-8015
United Kingdom & Ireland
CHAUVET® Europe Ltd. General Information
Address: Unit 1C Brookhill Road Industrial Estate Pinxton, Nottingham, UK NG16 6NT Voice: +44 (0)1773 511115
Technical Support
Email: uktech@chauvetlighting.com
World Wide Web
Intimidator™ Scan LED 300 User Manual Rev. 6 Page 17 of 17
World Wide Web
Loading...