Chauvet DJ Intimidator Beam LED 350 User manual

Page 1
User Manual
Page 2
TABLE OF CONTENTS
1. Before You Begin .......................................................................................................... 3
Claims ....................................................................................................................................................... 3
2. Introduction ................................................................................................................... 5
3. Setup .............................................................................................................................. 7
Fuse Replacement .................................................................................................................................... 7
Power Linking ............................................................................................................................................ 8
Orientation ................................................................................................................................................. 9
Rigging ...................................................................................................................................................... 9
4. Operation ......................................................................................................................10
Starting Address ...................................................................................................................................... 11
8-CH ........................................................................................................................................................ 11
14-CH ...................................................................................................................................................... 12
Sound-Active Mode ................................................................................................................................. 15
Automatic Mode ....................................................................................................................................... 15
Manual Pan/Tilt Operation ....................................................................................................................... 15
Pan/Tilt Angle Range ............................................................................................................................... 15
Display ..................................................................................................................................................... 16
Master/Slave Mode .................................................................................................................................. 16
Movement Speed .................................................................................................................................... 16
Reset Software ........................................................................................................................................ 16
5. Technical Information ..................................................................................................17
6. Technical Specifications ..............................................................................................18
Returns .............................................................................................................................19
Contact Us .........................................................................................................................20
Page 2 of 20 Intimidator Beam LED 350 User Manual Rev. 4
Page 3
What Is

Unpacking
Instructions

and check the container to make sure all the
ng components or parts, damage not related to shipping,
Text
1—512
A range of values
50/60
A set of values of which only one can be chosen
Settings
A menu option not to be modified
Menu > Settings
A sequence of menu options to be followed
<ENTER>
A key to be pressed on the product’s control panel
ON
A value to be entered or selected

Symbols

Critical installation, configuration, or operation information. Not damage to the product, or cause harm to the operator.

Disclaimer

Chauvet believes that the information contained in this manual is accurate in all
disclaims any and all liability to any party for any loss, damage or disruption caused by any errors or omissions in this document, whether such errors or omissions result from negligence,
he content of this document without any obligation to notify any person or company of such revision, however, Chauvet has no obligation to make, and does not commit to make, any such

1. BEFORE YOU BEGIN

Included

Claims

Conventions
Intimidator Beam LED 350
Hanging bracket with mounting
hardware
Carefully unpack the product immediately parts are in the package and are in good condition.
If the box or the contents (the product and included accessories) appear damaged from shipping, or show signs of mishandling, notify the carrier immediately, not CHAUVET. Failure to report damage to the carrier immediately may invalidate your claim. In addition, keep the box and contents for inspection.
For other issues, such as missi or concealed damage, file a claim with CHAUVET within 7 days of delivery.
Convention Meaning
Symbol Meaning
Power cord
Warranty card
Quick Reference Guide
respects. However, Chauvet assumes no responsibility and specifically
accident or any other cause. Chauvet reserves the right to revise t
revisions. Download the latest v ersion from www.chauvetlighting.com. The works of authorship contained in this manual, including, but not limited to, all design,
text and images are owned by Chauvet.
© Copyright 2015 Chauvet & Sons, Inc. All rights reserved.
Electronically published by Chauvet in the United States of America. CHAUVET, the Chauvet logo, Intimidator Beam LED 350, and Intimidator Spot LED 350
are registered trademarks or trademarks of Chauvet & Sons Inc. (d/b/a Chauvet and Chauvet Lighting) in the United States and other countrie s. Ot her compa ny and product names and logos referred to herein may be trademarks of their respective companies.
following these instructions may make the product not work, cause
Important installation or configuration information. The product may not function correctly if this information is not used.
Useful information.
Intimidator Beam LED 350 User Manual Rev. 4 Page 3 of 20
Page 4
Product at a
x
P
x
P
P
P
P
x
P

Safety Notes

give this document to
Glance
Use on Dimmer Outdoor Use Sound-Activated DMX Master/Slave
These notes include important information about the mounting, usage, and maintenance of this product; read before using the product.
Always connect the product to a grounded circuit to avoid the risk of electrocution.
Always disconnect the product from the power source before cleaning or replacing
the fuse.
Avoid direct eye exposure to the light source while the product is on.
Make sure the power cord is not crimped or damaged.
Never disconnect the product from power by pulling or tugging on the cord.
If mounting the product overhead, always secure to a fastening device using a
safety cable.
Make sure there are no flammable materials close to the product when operating.
Do not touch the product’s housing when operating because it may be very hot.
Always make sure that the voltage of the outlet to which you are connecting the
product is within the range stated on the decal or rear panel of the product.
The product is for indoor use only! (IP20) To prevent risk of fire or shock, do not expose the product to rain or moisture.
Always mount this product in a location with adequate ventilation, at least 20 in (50 cm) from adjacent surfaces.
Be sure that no ventilation slots on the product’s housing are blocked.
Never connect the product to a dimmer.
Make sure to replace the fuse with another of the same type and rating.
Never carry the product from the power cord or any moving part. Always use the
handles.
The maximum ambient temperature (Ta) is 104 °F (40 °C). Do not operate the product at higher temperatures.
In the event of a serious operating problem, stop using the product immediately.
Never try to repair the product. Repairs carried out by unskilled people can lead to
damage or malfunction. Contact the nearest authorized technical assistance center.
To eliminate unnecessary wear and improve its lifespan, during periods of non-use completely disconnect the product from power via breaker or by unplugging it.
Auto Programs Auto-ranging Power Supply Replaceable Fuse User-Serviceable
Keep this User Manual for future use. If you sell the product, the next owner.
Page 4 of 20 Intimidator Beam LED 350 User Manual Rev. 4
Page 5

2. INTRODUCTION

Overview

Power In
Power Out
Safety Loop
Fuse Holder
DMX In/Out
Intimidator Beam LED 350 User Manual Rev. 4 Page 5 of 20
LED Display
Page 6

Dimensions

18.5 in
(470 mm)
Page 6 of 20 Intimidator Beam LED 350 User Manual Rev. 4
Page 7

AC Power

(circuit breaker or fuse).
ground to avoid the risk of
To eliminate unnecessary wear and improve its lifespan, during periods of
use completely disconnect the product from power via breaker or by
a rheostat (variable resistor) or dimmer circuit, even
Fuse

3. SETUP

Replacement
The Intimidator Beam LED 350 has an auto-ranging power supply and it can work with an input voltage range of 100–240 VAC, 50/60 Hz.
To determine the product’s power requirements (circuit breaker, power outlet, and wiring), use the current value listed on the label affixed to the product’s back panel, or refer to the product’s specifications chart. The listed current rating indicates the product’s average current draw under normal conditions.
Always connect the product to a protected circuit
Make sure the product has an appropriate electrical electrocution or fire.
non­unplugging it.
Never connect the product to if the rheostat or dimmer channel serves only as a 0–100% switch.
1. Disconnect the product from power.
2. Using a flat-head screwdriver, loosen the fuse holder and pull straight out.
3. Remove the blown fuse from the holder.
4. Replace with a fuse of the exact same type and rating.
5. Insert the fuse holder back in place and reconnect power.
Disconnect the product from power before replacing the fuse.
A spare fuse is not included.
Always replace a blown fuse with the same type and rating.
Intimidator Beam LED 350 User Manual Rev. 4 Page 7 of 20
Page 8
of the

Power Linking

The power linking diagram shown above corresponds to the North American
in other markets, you must
consult with the local CHAUVET distributor as power linking connectors and
1st Product
2nd Product
3rd Product
Other Products
Power Linking
The product provides power linking via the Edison/IEC outlet located in the back unit.
Diagram
You can power link up to 3 Intimidator Beam LED 350 units on 120 VAC or up to 7 Intimidator Beam LED 350 units on 230 VAC.
version of the product ONLY! If using the product requirements may differ in your country or region.
Page 8 of 20 Intimidator Beam LED 350 User Manual Rev. 4
Page 9

Mounting

, read and follow the safety recommendations
s (such as
always consider the length of the
on the
use a
Rubber Feet (x4)
Before mounting the product indicated in the Safety Notes. For the CHAUVET line of mounting clamps, go to www.chauvetlighting.com/cables-clamps-main.html/.

Orientation

The Intimidator Beam LED 350 may be mounted in any position; however, make sure adequate ventilation is provided around the product.

Rigging

Before deciding on a location, always make sure there is easy access to the product for maintenance and programming.
Make sure that the structure or surface onto which you are mounting the product can support the product’s weight (see the Technical Specifications).
When mo unting the product overhead, always use a safety cable (such as CH-05 from CHAUVET). Mount the product securely to a rigging point, such as an elevated platform or a truss.
When riggi ng the product onto a truss, you should use m ounting clamp CLP-15 from CHAUVET) of appropriate weight capacity.
When po wer linking m ultiple products, you must power linking cable and mount the products close enough for the cable to reach.
The rubber feet also serve as floor supports. W hen mountin g the product floor, make sure that the product and cables are away from people and vehicles.
Mounting Diagram
Bracket Attachment
Safety Loop Attachment Point
When using only one mounting clamp with this fixture, you must clamp with a captive bolt to prevent accidental loosening.
Intimidator Beam LED 350 User Manual Rev. 4 Page 9 of 20
Page 10

Control Panel
Operation

Button
Function
<DOWN>

Menu Map

Main Level
Programming Levels
Description
DMX Address
d001–d512
Sets the DMX starting address
SLAv (Son)
Slave operating mode
nASL (SLoU)
Automatic mode, slow program
nAFA (FASt)
Automatic mode, fast program
nStS (SrUn)
Sound-Active mode
Normal Pan
PAn
Normal pan operation Inverse pan operation
Inverse Pan
rPAn
Normal Tilt
tit
Normal tilt operation Inverse tilt operation
Inverse Tilt
rtit
Normal Display
Inverse Display
14-Channel
Mode
8-Channel
Mode
Pan 540°
PA54
Pan 360°
PA36
Pan 180°
PA18
Tilt 270°
ti27
Tilt 180°
ti18
Tilt 90°
ti 9
Reset
rESt
Resets fixture
Load
LoAd
Loads factory defaults
inS
Increasing speed
dES
Decreasing speed
Configuration

4. OPERATION

To access the control panel functions, use the four buttons located underneath the display.
<MODE/ESC>
<UP>
<ENTER>
Operation Modes
Pan
Selects an operation mode or backs out of the current menu option Scrolls up the list of options or selects a higher value Scrolls down the list of options or selects a lower value Activates a menu option or a selected value
(DMX)
Tilt
diS
Display
rdiS
14CH
Channel Mode
8CH
Pan Range
Tilt Range
Movement Speed nOUS
Set the product in DMX mode to control with a DMX controller.
1. Connect the product to a suitable power outlet.
2. Turn the product on.
3. Connect a DMX cable from the DMX output of the DMX controller to the DMX input socket on the product.
Changes the LCD display text position
Selects the DMX personality
Selects pan range
Selects tilt range
Page 10 of 20 Intimidator Beam LED 350 User Manual Rev. 4
Page 11

DMX Values

8-CH

Channel
Function
Value
Setting
1
Pan
000 ó 255
0–540°
2
Tilt
000 ó 255
0–270°
000 ó 006
White
007 ó 013
Yellow
014 ó 020
Pink
021 ó 027
Green
028 ó 034
Red
035 ó 041
Light Blue
042 ó 048
Kelly Green
049 ó 055
Orange
056 ó 063
Dark Blue
064 ó 070
White + Yellow
071 ó 077
Yellow + Pink
078 ó 084
Pink + Green
085 ó 091
Green + Red
092 ó 098
Red + Light Blue
099 ó 105
Light Blue + Kelly Green
106 ó 112
Kelly Green + Orange
113 ó 119
Orange + Dark Blue
120 ó 127
Dark Blue + White
128 ó 191
Color cycli ng rainbow with incr easing speed
192 ó 255
Reverse color c ycling rainbow wit h increasing speed
000 ó 047
Gobos 1–5 plus open
048 ó 063
Animation effect (static)
064 ó 079
Animation speed ( slow to fast)
080 ó 087
Gobo 5 shake, from slow to fast
088 ó 095
Gobo 4 shake, from slow to fast
096 ó 103
Gobo 3 shake, from slow to fast
104 ó 111
Gobo 2 shake, from slow to fast
112 ó 119
Gobo 1 shake, from slow to fast
120 ó 127
Open
128 ó 191
Cycle effect with increasing speed
192 ó 255
Reverse cycling effect with increasing speed

Starting Address

When selecting a starting DMX address, always consider the number of DMX channels the selected DMX mode uses. If you choose a starting address that is too high, you could restrict the access to some of the product’s channels.
The Intimidator Beam LED 350 uses up to 14 DMX channels in 14-CH DMX mode, which defines the highest configurable address to 499.
If unfamiliar with DMX, download the DMX Primer from www.chauvetlighting.com. To select the starting address, do the following:
1. Press <MODE/ESC> repeatedly until d001 shows on the display.
2. Press <ENTER>.
3. Use <UP> or <DOWN> to select the starting address.
4. Press <ENTER>.
3 Color Wheel
4 Gobo Wheel
Intimidator Beam LED 350 User Manual Rev. 4 Page 11 of 20
Page 12
8-CH (cont.)
Setting
5
No Function
000 ó 255
No function
000 ó 007
Open
008 ó 012
Prism on
013 ó 130
Prism rotation with increasing speed
131 ó 247
Reverse prism rotation with increasing speed
248 ó 255
Frost effect
7
No Function
000 ó 255
No function
000 ó 003
Closed
004 ó 007
Open
008 ó 076
Strobe effect with increasing speed
077 ó 145
Pulse strobe
146 ó 215
Random shutter
216 ó 255
Open
Setting
1
Pan
000 ó 255
0–540°
2
Fine Pan
000 ó 255
Fine panning control
3
Tilt
000 ó 255
0–270°
4
Fine Tilt
000 ó 255
Fine tilting control
5
Speed
000 ó 255
Pan/Tilt speed (fast to slow)
000 ó 006
White
007 ó 013
Yellow
014 ó 020
Pink
021 ó 027
Green
028 ó 034
Red
035 ó 041
Light Blue
042 ó 048
Kelly Green
049 ó 055
Orange
056 ó 063
Dark Blue
064 ó 070
White + Yellow
071 ó 077
Yellow + Pink
078 ó 084
Pink + Green
085 ó 091
Green + Red
092 ó 098
Red + Light Blue
099 ó 105
Light Blue + Kelly Green
106 ó 112
Kelly Green + Orange
113 ó 119
Orange + Dark Blue
120 ó 127
Dark Blue + White
128 ó 191
Color cycling rainbow with increasing speed
Reverse color cycling rainbow with increasing speed
Channel Function Value
6 Prism/Frost
8 Shutter

14-CH

Channel Function Value
Page 12 of 20 Intimidator Beam LED 350 User Manual Rev. 4
6 Color Wheel
192 ó 255
Page 13
14-CH
000 ó 047
Gobos 1–5 plus open
048 ó 063
Animation effect (static)
064 ó 079
Animation speed (slow to fast)
080 ó 087
Gobo 5 shake, from slow to fast
088 ó 095
Gobo 4 shake, from slow to fast
096 ó 103
Gobo 3 shake, from slow to fast
104 ó 111
Gobo 2 shake, from slow to fast
112 ó 119
Gobo 1 shake, from slow to fast
120 ó 127
Open
128 ó 191
Cycle effect with increasing speed
192 ó 255
Reverse cycle effect with increasing speed
8
No Function
000 ó 255
No function
000 ó 007
Open
008 ó 012
Prism on
013 ó 130
Prism rotation with increasing spee d
131 ó 247
Reverse prism rotation with increasing speed
248 ó 255
Frost effect
10
No Function
000 ó 255
No function
11
Dimmer
000 ó 255
0–100%
Channel Function Value Setting
(cont.)
7 Gobo Wheel
9 Prism/Frost
Intimidator Beam LED 350 User Manual Rev. 4 Page 13 of 20
Page 14
14-CH
000 ó 003
Closed
004 ó 007
Open
008 ó 076
Strobe effect with increasing speed
077 ó 145
Pulse strobe
146 ó 215
Random shutter
216 ó 255
Open
000 ó 007
No function
008 ó 015
Blackout while pan/tilt moving
016 ó 023
Blackout while moving color wheel
024 ó 031
Blackout while moving gobo wheel
Disable blackout while pan/tilt/moving color wheel
Disable blackout while pan/tilt/moving gobo wheel
048 ó 055
Disable blackout while moving all options
056 ó 095
No function
096 ó 103
Reset pan
104 ó 111
Reset tilt
112 ó 119
Reset color wheel
120 ó 127
Reset gobo wheel
128 ó 135
No function
136 ó 143
Reset prism
144 ó 151
No function
152 ó 159
Reset all channels
160 ó 255
No function
000 ó 007
No function
008 ó 023
Auto program 1
024 ó 039
Auto program 2
040 ó 055
Auto program 3
056 ó 071
Auto program 4
072 ó 087
Auto program 5
088 ó 103
Auto program 6
104 ó 119
Auto program 7
120 ó 135
Auto program 8
136 ó 151
Sound-controlled program 1
152 ó 167
Sound-controlled program 2
168 ó 183
Sound-controlled program 3
184 ó 199
Sound-controlled program 4
200 ó 215
Sound-controlled program 5
216 ó 231
Sound-controlled program 6
232 ó 247
Sound-controlled program 7
248 ó 255
Sound-controlled program 8
Channel Function Value Percent/Setting
(cont.)
12 Shutter
032 ó 039
040 ó 047
13 Control Functions
14 Auto Programs
Page 14 of 20 Intimidator Beam LED 350 User Manual Rev. 4
Page 15
Configuration
to a DMX string connected to a DMX controller.
s in standalone mode may transmit DMX signals that could interfere with
Active
Manual Pan/Tilt
Pan/Tilt Angle
(Standalone)
Set the product in one of the standalone modes to control without a DMX controller.
1. Connect the product to a suitable power outlet.
2. Turn the product on.
Never connect a product that is operating in any standalone mode (either Automatic, or Sound-Active) Product the DMX signals from the controller.
Sound-
Mode

Automatic Mode

Operation
To enable the Sound-Active mode, do the following:
1. Press <MODE/ESC> repeatedly until one of the following shows on the display: nASL, nAFA, nStS, SLAv
2. Press <UP> or <DOWN> to select NStS.
3. Press <ENTER> and SrUn shows on the display.
4. Turn the music on.
The product will only respond to low frequencies of music (bass and drums).
To enable the Automatic mode, do the following:
1. Press <MODE/ESC> repeatedly until one of the following shows on the display: nASL, nAFA, nStS, SLAv
2. Press <UP> or <DOWN> to select nASL (for a slow program) or nAFA (for a fast program).
3. Press <ENTER> and SLoU displays while in slow program or FASt displays while in fast program.
To select either normal panning or inverted panning, do the following:
1. Press <MODE/ESC> repeatedly until PAn or rPAn shows on the display.
2. Press <UP> or <DOWN> to select PAn (normal pan operation) or rPAn (inverse pan operation).
3. Press <ENTER>.
To select either normal tilting or inverted tilting, do the following:
1. Press <MODE/ESC> repeatedly until tit shows on the display.
2. Press <UP> or <DOWN> to select tit (normal tilt operation) or rtit (inverse tilt operation).
3. Press <ENTER>.
Intimidator Beam LED 350 User Manual Rev. 4 Page 15 of 20
To select which pan angle to use:
Range
1. Press <MODE/ESC> repeatedly until PA54, PA36, or PA18 shows on the display.
2. Press <UP> or <DOWN> to select PA54 (540°), PA36 (360°), or PA18 (180°).
3. Press <ENTER>.
To select which tilt angle to use:
1. Press <MODE/ESC> repeatedly until ti27, ti18, or ti 9 shows on the display.
2. Press <UP> or <DOWN> to select ti27 (270°), ti18 (180°), or ti 9 (90°).
3. Press <ENTER>.
Page 16
Master/Slave
unit to the DMX
Never connect a DMX controller to a DMX string configured for Master/Slave
may interfere with the signals from the
ntimidator Beam LED 350 can be connected in Master/Slave with the
r Beam LED 350 while

Display

To flip the LED display for better readability in any mounting situation, do the following:
1. Press <MODE/ESC> repeatedly until diS or rdiS shows on the display.
2. Press <UP> or <DOWN> to select diS (normal display mode) or rdiS (inverse display mode).
3. Press <ENTER>.
The Master/Slave mode allows a single Intimidator Beam LED 350 unit (the master) to
Mode
control the actions of one or more Intimidator Beam LED 350 units (the slaves) without the need of a DMX controller. The master unit will be set to operate in either Automatic or Sound-Active mode, while the slave units will be set to operate in Slave mode. Once set and connected, the slave units will operate in unis on w ith the mast er unit.
Configure the units as indicated below.
Slave units:
1. Press <MODE/ESC> repeatedly until one of the following shows on the display: nASL, nAFA, nStS, SLAv
2. Press <UP> or <DOWN> to select SLAv.
3. Press <ENTER> to accept and Son shows on the display.
4. Set the DMX address to d001.
5. Connect the DMX input of the first slave unit to the DMX output of the master unit.
6. Connect the DMX input of the subsequent slave units to the DMX output of the previous slave unit.
7. Finish setting and connecting all the slave units.
Master unit:
1. Set the master unit to operate in either Automatic or Sound-Active mode.
2. Make the master unit the first unit in the DMX daisy chain.

Movement Speed

To increase or decrease movement speed, do the follow ing.
1. Press <MODE/ESC> repeatedly until nouS shows on the display.
2. Press <ENTER> and inS or dES shows on the display.
3. Press <UP> or <DOWN> to select inS (increasing speed) or dES (decreasing speed).
4. Press <ENTER>.
Configure all the slave units before connecting the master
daisy chain.
operation because the controller master unit.
Do not connect more than 31 slave units to the master unit.
The I
Intimidator Spot LED 350, but the Intimidator Beam LED 350 must be set to Automatic mode’s slow program for the products to sync correctly.
Do not change the Movement Speed on the Intimidato
the product is in motion. Stop the product before changing speeds.

Reset Software

To reset the software, do the following:
1. Press <MODE/ESC> repeatedly until rESt shows on the display.
2. Press <ENTER>. The product will reset all settings in the software to the default factory settings.
Page 16 of 20 Intimidator Beam LED 350 User Manual Rev. 4
Page 17
Product

5. TECHNICAL INFORMATION

Dust build-up reduces light output performance and can cause overheating. This can
Maintenance
lead to reduction of the light source’s life and mechanical wear. To maintain optimum performance and minimize wear, clean the product at least twice a month. However, usage and environmental conditions contribute to increased cleaning frequency.
To clean the product, follow the instructions below:
Unplug the product from power.
Wait until the product is at room temperature.
Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on
the external surface/vents.
Clean all glass/transparent surfaces with a mild soap solution, ammonia-free glass
cleaner, or isopropyl alcohol.
Apply the solution directly to a soft, lint-free cotton cloth or a lens cleaning tissue.
Softly wipe any dirt or grime to the outside edges of the glass/transparent surface.
Gently polish the glass/transparent surfaces until they are free of haze and lint.
Always dry the glass/transparent surfaces carefully after cleaning them.
Do not spin the cooling fan using compressed air because you could damage it.
Intimidator Beam LED 350 User Manual Rev. 4 Page 17 of 20
Page 18
Dimensions and
Length
Width
Height
Weight
11.3 in (287 mm)
13.4 in (340 mm)
18.5 in (470 mm)
22 lb (9.8 kg)
Note: Dimensions in inches rounded to the nearest decimal digit.
Power
Power Supply Type
Range
Voltage Selection
Switching (internal)
100–240 VAC, 50/60 Hz
Auto-ranging
Parameter
120 V, 60 Hz
230 V, 50 Hz
Consumption
258 W
269 W
Operating current
2.1 A
1.2 A
Power linking current (units)
15 A (3 units)
15 A (7 units)
Fuse
F 3 A, 250 V
F 3 A, 250 V
Power I/O
US/Canada
UK/Worldwide
Power input connector
IEC
IEC
Power output connector
Edison
IEC
Power cord plug
Edison (US)
Local plug
Light Source
Type
Power
Lifespan
LED
75 W
50,000 hours
Color
Quantity
Current
White
1
17 A
Photo Optic
Parameter
Illuminance @ 2 m
139,200 lux
Beam angle
Strobe rate
0 to 20 Hz
Pan and Tilt
540° pan
270° tilt
Pan/Tilt ranges
540°, 360°, 180° pan
270°, 180°, 90° tilt
Thermal
Maximum External Temp.
Cooling System
104 °F (40 °C)
Fan-cooled
DMX
I/O Connectors
Connector Type
Channel Range
3-pin XLR
XLR
8, 14
Ordering
Product Name
Item Code
UPC Number
Intimidator Beam LED 350
08010569
781462209179

6. TECHNICAL SPECIFICATIONS

Weight
Page 18 of 20 Intimidator Beam LED 350 User Manual Rev. 4
Page 19
R
In case you need to get support or return a product:
If you are located outside the U.S., UK, Ireland, Mexico, or Benelux, contact your products to them. Visit our website www.chauvetlighting.com for contact details.
Call the corresponding Chauvet Technical Support office and request a Return
returned without an RMA number.
Before sending the product, clearly write the following information on a piece of paper
recommended.
ETURNS
1) If you are located in the U.S., contact Chauvet World Headquarters.
2) If you are located in the UK or Ireland, contact Chauvet Europe Ltd.
3) If you are located in Mexico, contact Chauvet Mexico.
4) If you are located in Benelux, contact Chauvet Europe BVBA.
5) If you are located in any other country, DO NOT contact Chauvet. Instead, contact
your local distributor. See www.chauvetlighting.com for distributors outside the U.S., UK, Ireland, Mexico, or Benelux.
distributor of record and follow their instructions on how to return Chauvet
Merchandise Authorization (RMA) number before shipping the product. Be prepared to provide the model number, serial number, and a brief description of the cause for the return. Send the merchandise prepaid, in its original box, and with its original packing and accessories. Chauvet will not issue call tags. Clearly label the package with the RMA number. Chauvet will refuse any product
Write the RMA number on a properly affixed label. DO NOT write the RMA number directly on the box.
and place it inside the box:
Your name
Your address
Your phone number
RMA number
A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate packaging will be your responsibility. FedEx packing or double-boxing are
Chauvet reserves the right to use its own discretion to repair or replace returned product(s).
Intimidator Beam LED 350 User Manual Rev. 4 Page 19 of 20
Page 20
C
USA WORLD HEADQUARTERS
General Information
Technical Support
www.chauvetlighting.com
EUROPE
General Information
Technical Support
General Information
Technical Support
MEXICO
General Information
Voice: +52 (728) 285-5000
Technical Support
www.chauvet.com.mx
Outside the U.S., United Kingdom, Ireland, Mexico, or Benelux contact the dealer of
instructions to request support or to return a product. Visit our
website for contact details.
ONTACT
US
Address: 5200 NW 108th Avenue Sunrise, FL 33351 Voice: (954) 577-4455 Fax: (954) 929-5560 Toll free: (800) 762-1084
Address: Stokstraat 18 9770 Kruishoutem Belgium Voice: +32 9 388 93 97
Address: Unit 1C Brookhill Road Industr i al Es tate Pinxton, Nottingham, UK NG16 6NT Voice: +44 (0)1773 511115 Fax: +44 (0)1773 511110
Address: Av. Santa Ana 30 Parque Industrial Lerma Lerma, Mexico C.P. 52000
Voice: (954) 577-4455 (Press 4) Fax: (954) 756-8015 Email: tech@chauvetlighting.com
World Wide Web
Email: Eutech@chauvetlighting.eu
World Wide Web
www.chauvetlighting.eu
Email: uktech@chauvetlighting.com
World Wide Web
www.chauvetlighting.co.uk
Email: servicio@chauvet.com.mx World Wide Web
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record. Follow their
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