Chaparral Network Storage, Inc.
7420 E. Dry Creek Parkway
Longmont, Colorado 80503
http://www.chaparralnet.com
Trademarks
Chaparral Network Storage, Inc. and the Chaparral logo are trademarks of Chaparral Network Storage, Inc.
AHA and AIC are trademarks of Adaptec, Inc.
Windows is a registered trademark and Windows NT is a trademark of Microsoft Corporation in the U.S.
and other countries, used under license.
All other trademarks are owned by their respective owners.
Changes
The material in this document is subject to change without notice. While reasonable efforts have been made
to ensure the accuracy of this document, Chaparral Network Storage, Inc. assumes no liability resulting
from errors or omissions in this publication, or from the use of the information contained herein.
If you would like to provide comments or suggestions on the quality and/or accuracy of this manual, please
contact Chaparral at http://www.chaparralnet.com/manuals.
Chaparral reserves the right to make changes in the product design without reservation and without
notification to its users. Comments and suggestions can be sent to the address listed above.
Technical Support
If after reviewing this user ’s guide, you still have questions about installing or using your Chaparral
product, please contact us at (303) 684-3200 or by e-mail at support@chaparralnet.com
Federal Communications Commission Radio Frequency Interference Statement
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. However, if this equipment does cause interference to radio or television equipment
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
!
Increase the separation between equipment and receiver.
!
i
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
!
Consult the dealer or an experienced radio/television technician for help.
!
Use a shielded and properly grounded I/O cable and power cable to ensure compliance of this unit to
!
the specified limits of the rules.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Canadian Compliance Statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matérial brouilleur
du Canada
ii
1Introduction
About This Guide 1-1
Conventions 1-2
Product Features 1-2
Motherboard CPU Subsystem (G-Series) 1-2
Motherboard Ultra2 SCSI Channels (G-Series) 1-2
Motherboard Disk Cache (G-Series) 1-3
Battery Interface (G-Series) 1-3
Hardware Configuration and Management Support
(G-Series) 1-3
Onboard Connectors (G-Series) 1-4
Daughterboard (G-Series) 1-4
Motherboard CPU Subsystem (K-Series) 1-4
Motherboard Ultra2 SCSI Channels (K-Series) 1-4
Motherboard Disk Cache (K-Series) 1-5
Integrated Battery Backup and Interface (K-Series) 1-5
Hardware Configuration and Management Support
(K-Series) 1-6
Onboard Connectors (K-Series) 1-6
Fibre Channel Connection (K-Series) 1-6
Fibre Channel Features 1-6
Specifications 1-7
Physical (G-Series) 1-7
Electrical (G-Series) 1-7
Environmental (G-Series) 1-8
Battery (G-Series) 1-9
Physical (K-Series) 1-10
Electrical (K-Series) 1-10
Contents
iii
G- and K-Series User’s Guide
Environmental (K-Series) 1-11
Battery (K-Series) 1-12
Reference Documents 1-13
External Documents 1-13
Chaparral Documents 1-13
2Hardware Installation
Connecting the Controller 2-1
Connecting to the SCSI Port 2-1
Connecting to the Fibre Channel Port 2-1
Connecting to the RS-232 Port 2-2
3Accessing the Disk Array Administrator
Software
Accessing the Disk Array Administrator Using the RS-232 Serial Port 3-1
Navigating the Disk Array Administrator Software 3-3
Changing the Screen Display 3-4
Disk Array Administrator Menu Tree 3-4
4Creating and Managing Arrays
Creating Arrays 4-1
Managing Arrays 4-8
Viewing Array Status 4-8
Stopping the Array Initialization Process 4-14
Verifying an Array 4-15
Reconstructing an Array 4-17
Expanding Array Capacity 4-18
Changing the Array LUN 4-21
Changing the Array Name 4-22
Trusting an Array 4-22
Deleting an Array 4-24
iv
Contents
5Monitoring System Status
Displaying the Event Log 5-1
Viewing the Most Recent Event 5-2
Viewing One Event at a Time 5-2
Viewing a Whole Screen of Events 5-4
Capturing the Event Log File 5-4
Displaying Hardware and Configuration Information 5-5
Displaying Overall Statistics 5-11
Resetting Overall Statistics 5-14
6Managing Spares
Managing Dedicated Spares 6-1
Adding a Dedicated Spare 6-2
Deleting a Dedicated Spare 6-3
Enabling Dynamic Spares 6-3
Managing the Spare Pool 6-5
Adding a Spare to the Spare Pool 6-5
Deleting a Spare from the Spare Pool 6-6
Displaying the Spare Pool 6-7
7Configuring the Controller
Rebooting the Controller 7-1
Changing the Date and Time 7-2
Changing the Controller’s LUN and SCSI Target ID or Fibre Channel Loop
ID 7-4
Understanding LUNs 7-4
Changing the Controller’s Target ID and LUN 7-6
Configuring the SCSI Channels 7-9
Working with LUN Zoning 7-11
Viewing Known WWNs 7-12
Creating Names (Aliases) for Server WWNs 7-14
v
G- and K-Series User’s Guide
Configuring LUN Zoning 7-15
Changing the Sample Rate 7-17
Changing the Alarm Mute Setting 7-18
Locking the Cache Setting 7-20
Enabling and Disabling the Battery 7-21
Changing the Utility Priority 7-22
Rescanning All Channels 7-23
Pausing I/O 7-24
Restoring Default Settings 7-25
Upgrading Firmware 7-26
Upgrading the Controller’s Firmware 7-26
8Managing Disk Drives and Enclosures
Managing Disk Drives 8-1
Displaying Drive Information 8-2
Clearing Metadata from a Drive 8-4
Enabling and Disabling Write-back Cache 8-5
Displaying Disk Cache Status 8-7
Enabling and Disabling SMART Changes 8-8
Blinking a Drive LED 8-9
Taking Down a Drive 8-10
Testing a Drive 8-11
Managing SAF-TE Enclosures 8-11
Changing the SEP LUN 8-12
Changing the Additional SEP Settings 8-14
9Troubleshooting
Chaparral Technical Support 9-1
Terminal Emulator and COM Port Problems 9-1
Array Problems 9-2
Host SCSI Channel Problems 9-3
vi
Contents
Device SCSI Channel Problems 9-4
Problems During Bootup 9-4
Controller Problems 9-5
Warning And Error Events 9-6
Warnings 9-7
Errors 9-8
Using the Loader Diagnostics Menu 9-9
Using the Loader Utility Menu 9-9
Understanding SCSI Errors 9-9
Disk Errors 9-9
Disk Channel Errors 9-11
Voltage and Temperature Errors and Warnings 9-13
AArray Basics
Array Types A-1
RAID 0 (Striped Disks) A-1
RAID 1, RAID 1/O (Mirrored Disks) A-2
RAID 3 A-2
RAID 4 A-3
RAID 5 A-3
RAID 50 A-3
Volume Sets A-4
Comparing RAID Levels A-4
Mixing Disks from Different Manufacturers or with Different
Capacities A-6
Mixing Disks on Different RAID Controller Channels A-6
BGlossary
vii
G- and K-Series User’s Guide
viii
1
Introduction
This
User’s Guide
External RAID Controllers, which are designed to be installed in a RAID enclosure
and used with a host system to provide a powerful disk subsystem.
The G5312 and K5312 RAID controllers are fault-tolerant SCSI-to-SCSI RAID
controllers that bridge the SCSI interface between the host system and the SCSI hard
drive peripherals. They support low voltage differential (LVD) Ultra2 or single-ended
Ultra SCSI buses. The G5312 and K5312 have one Ultra2 SCSI host channel and two
Ultra2 SCSI disk channels. Each disk channel is a separate SCSI bus.
The G7313 and K7313 offer all of the features of the G5312 and K5312 except that
they support Fibre Channel (FC) connectivity, single loop. They each have one FC
host and three Ultra2 SCSI disk channels.
Administrative software is embedded in firmware; thus, the G- and K-Series requires
no specific software drivers for the host operating system.
explains how to install and use the Chaparral G- and K-Series
About This Guide
This User’s Guide describes how to install and configure your Chaparral RAID
controller. It assumes that you are familiar with the basic functions of your computer
system. It also assumes that you are familiar with SCSI and Fibre Channel
configurations and basic network administration terminology.
1-1
G- and K-Series User’s Guide
Conventions
This
controller.
uses several typographical conventions to help explain how to use the
Guide
ConventionDescription
BoldWor d s in bold indicate items to select such as menu items
or command buttons.
CTRL-RKeys you press simultaneously. In this example, hold
down the Ctrl key and press the r key.
Notes give you important information that may affect how
you decide to set up your system.
Cautions warn you about actions that may permanently
!
delete data or cause damage to your system.
Product Features
The following sections describe the features of the G- and K-Series RAID controllers.
Motherboard CPU Subsystem (G-Series)
Am5x86-133 MHz processor with internal 16 KB L1 unified code and data
!
cache
8-MB zero-wait state, burst mode, extended-data out (EDO) DRAM memory
!
(independent of disk cache)
1-MB nonvolatile sectored Flash event/code/configuration store memory
longitudinal axis of controller at maximum temperature
Vibration5 Hz @ 2.0 x 10-7 PSD, 17-500 Hz @ 2.2 x 10
(PSD = power spectral density g
9711-002
ShockVertical: 30.0 g @ 3.0 msec pulse width
Horizontal: 15.0 g @ 3.0 msec pulse width per IBM C-S
1-9711-007
1
Linear flow along controller Y (long) axis
) minimum along
2
/Hz) per IBM C-S 1-
-5
PSD
Battery (G-Series)
Table 1-4 shows the specifications of the G5312/G7313 battery available from
Chaparral:
Table 1-4. Battery Specifications
ItemSpecifications
Charge time4 hours maximum
o
Operating range5
Storage
temperature
Storage humidity65% ± 20%
C to +40oC = 3 year life; > 40oC = 1 year life
o
C to +40oC
-20
A fully charged battery can provide a minimum of 72 hours backup time using all
ranges of DIMM sizes. Replace batteries only with the same type as provided by the
manufacturer. Dispose of batteries according to manufacturer’s instructions.
If you must store the battery for a long time, you should take certain precautions to
ensure the battery has sufficient charge when it is returned to service. The
recommended storage temperature is between +5°C to +25°C. Avoid temperature
extremes exceeding -20°C or +40°C for any extended period of time. Exposure to
extreme temperatures causes the battery to discharge at a faster rate and can take
longer to take a full charge when it is returned to service. A new battery or fully
discharged battery can take from four to eight hours or more to fully charge.
1-9
G- and K-Series User’s Guide
Physical (K-Series)
Table 1-5 shows the physical specifications of the motherboard and daughterboard.
Table 1-5. Physical Specifications
ItemSpecifications
MotherboardForm factor: 4.95 x 7.34 inch motherboard PCB, 1.25 inch max Z-axis
height
AMP Z-Pack backplane mating receptacle, 235-pin connector with
combined LVD, FC, RS-232 serial port, I
(GPIO), and power
DaughterboardForm factor: 4.0 x 2.19 inch max PCB board, 0.54 inch typical Z-axis
height above top surface of motherboard PCB.
100-pin surface mount connectors with 0.8-mm pin pitch, 7-mm
connector stack height
2
C, general purpose I/O
Electrical (K-Series)
Table 1-6 shows the electrical specifications of the controllers.
Table 1-6. Electrical Specifications
ItemSpecifications
VCC+5.0 Vdc3.0 A max operating current (K5312, LVDS host)
4.0 A max operating current (K7313, Fibre Channel
host)
A/D Monitoring-3.5%, +6.5% normal operation
4.825 Vdc to 5.325 Vdc
-5.0%, +10% degraded mode (warning alert)
4.75 Vdc to 5.5 Vdc
<-5.0%, >+10.0% controller shutdown (failure)
+12V+12.0 Vdc1.4 A max operating current (no battery or battery
0.04 A typical trickle charge current (normal
operation)
A/D MonitoringInternal thermocouple in battery pack monitored
Warning issued if pack exceeds temperature range
o
C to 45oC)
(5
Write back cache remains enabled during battery
pack thermal warning
Environmental (K-Series)
Table 1-7 shows the environmental specifications of the controllers.
Table 1-7. Environmental Specifications
ItemSpecifications
ReliabilityK5312 Main Board: MTBF = 200,000 hours
K7313 Main and Fibre Boards: MTBF = 140,000 hours
CPU Fan = 37,523, MTTF = 4.3 years
Battery = 26,300, MTTF - 3.0 years
Note: Battery life is probably higher based on duty cycle, battery
stress is primarily during re-charge activity if battery backup is
activated.
o
Tem per atu re5
C to 45oC normal operating range with unobstructed airflow
o
C to 5oC and 45oC to 50oC degraded mode operating range
0
o
C to +100oC non-operating/storage (without battery pack)
-40
o
5
C to 25oC non-operating/storage (with battery pack)
1-11
G- and K-Series User’s Guide
Table 1-7. Environmental Specifications
ItemSpecifications
Humidity10% to 85% non-condensing operating (without battery pack)
60% to 70% non-condensing operating/non-operating (with battery
pack)
5% to 90% non-condensing non-operating (without battery pack)
Air flowInternally cooled, unobstructed
-7
Vibration5 Hz @ 2.0 x 10
spectral density g
ShockVertical: 30.0 g @ 3.0 msec pulse width
Horizontal: 15.0 g @ 3.0 msec pulse width per IBM C-S 1-9711-007
PSD, 17-500 Hz @ 2.2 x 10
2
/Hz) per IBM C-S 1-9711-002
-5
PSD (PSD = power
Battery (K-Series)
Table 1-8 shows the specifications of the battery available from Chaparral.
Table 1-8. Battery Specifications
ItemSpecifications
Charge time4 hours maximum
o
Operating range5
Storage
temperature
Storage humidity65% ± 5%
C to +40oC = 3 year life; > 40oC = 1 year life
o
C to 25oC
5
Note:
Outside these limits the battery life will be diminished.
If you must store the battery for a long time, you should take certain precautions to
ensure the battery has sufficient charge when you return it to service. The
recommended storage temperature is between +5
extremes exceeding -20
o
C or +40oC for any extended period of time. Exposure to
o
C to +25oC. Avoid temperature
extreme temperatures causes the battery to discharge at a faster rate and can take
longer to take a full charge when it is returned to service. A new battery or fully
discharged battery can take from four to eight hours or more to fully charge.
1-12
Introduction
Reference Documents
External Documents
Adaptec’s AIC-7890/91 and AIC-7896, PCI Bus Master Single-chip LVDS
!
Ultra II ASIC Data Book
Adaptec’s AIC-1160, PCI Bus Master Single-chip Fibre Channel Data Book
!
SCSI-2 and SCSI-3 Specification - ANSI standard documents
!
Fibre Channel Physical and Signaling Interface (FC-PH) - ANSI standard
This chapter explains how to connect the controller in your RAID enclosure to your
network and host computer.
Connecting the Controller
Your controller is already installed in an enclosure. Before you configure the
controller and create arrays, you must connect the controller, which has two types of
data connections:
SCSI channel (G5312 and K5312)—permitting connection to a server (host).
!
Fibre Channel (G7313 and K7313)—permitting connection to other FC
!
devices, typically through an arbitrated loop or SAN with fabric.
RS-232 serial port—for configuration and management of the controller.
!
Connecting to the SCSI Port
You can connect the controller (G5312 and K5312) to a SCSI port. Refer to your
enclosure documentation for the type of connector required.
To connect to the SCSI port:
Be sure the enclosure is turned off.
1
Connect one end of the SCSI cable to the SCSI port on the enclosure.
2
Connect the other end of the SCSI cable to a server’s SCSI port.
3
Connecting to the Fibre Channel Port
You can connect the controller (G7313 and K7313) to an FC HBA or to an FC switch
or hub. You must use proper FC components. Refer to your enclosure documentation
for the type of connector required.
2-1
G- and K-Series User’s Guide
To connect to the Fibre Channel port:
Be sure the enclosure power is turned off.
1
Connect one end of the Fibre Channel cable to the FC port on the enclosure.
2
Connect the other end of the Fibre Channel cable to a server’s HBA or to an
3
arbitrated loop hub or fabric switch.
Turn power on and begin configuration.
4
Connecting to the RS-232 Port
You use the RS-232 port to update the firmware, configure, and monitor the
controller using a VT-100/ANSI computer with a terminal emulator.
Refer to your enclosure documentation for information about the correct type of cable
to use. Use a 9-pin straight-through cable. A null modem cable does not work.
9 Pin Female
D SUB
22
33
55
9 Pin Female
D SUB
Configure the RS-232 port in your terminal emulator software using the following
settings:
Baud rate: 9600, 19200, 38400, 57600, or 115200; 115200 best for
!
downloading firmware upgrades
Data Bits: 8
!
Stop Bits: 1
!
Parity: None
!
Flow Control: None or XON/XOFF.
!
2-2
Hardware Installation
To connect to the RS-232 port:
Be sure the enclosure power is turned off.
1
Using a straight-through serial cable, connect one end of the cable to the serial
2
port on the enclosure.
Connect the other end of the serial cable to the serial port on the computer that
3
will monitor and configure the controller.
Turn power on and begin configuration.
4
❒
2-3
G- and K-Series User’s Guide
2-4
3
Accessing the Disk Array
Administrator Software
You can display and change a variety of settings using the Disk Array Administrator
software. Using the Disk Array Administrator, you can:
Create and mange arrays (see Chapter 4, Creating and Managing Arrays)
!
Monitor system status (see Chapter 5, Monitoring System Status)
!
Manage spares (see Chapter 6, Managing Spares)
!
Configure the controller (see Chapter 7, Configuring the Controller)
!
Manage disk drives and enclosures (see Chapter 8, Managing Disk Drives and
!
Enclosures)
You can access the Disk Array Administrator software using the RS-232 serial port
connection on the controller. You must connect a computer with terminal emulator
software, such as HyperTerminal, to the serial port according to Connecting to the RS-232 Port on page 2-2.
Accessing the Disk Array Administrator
Using the RS-232 Serial Port
You can access the Disk Array Administrator software using the RS-232 serial port.
You must use a straight-through serial cable. You cannot use a null modem cable.
Configure the RS-232 port in your terminal emulator software using the following
settings:
SettingValue
Terminal EmulationVT-100 or ANSI (for color support)
FontTerminal
3-1
G- and K-Series User’s Guide
SettingValue
TranslationsNone
Columns80
Set the communications parameters for the terminal program as follows:
SettingValue
Baud rate115,200
Data bits 8
Stop bits1
ParityNone
Flow Control Software (XON/XOFF)
Connector COM1 (typically)
To access the Disk Array Administrator software using the RS-232 serial port:
From the computer connected to the controller, start your terminal emulation
1
software.
Be sure that your terminal emulation software is set to use the correct COM port
on your computer. See
Terminal Emulator and COM Port Problems
on
page 9-1 for more details on how the controller can auto-detect the baud rate.
Press CTRL-R.
2
The initial Chaparral Disk Array Administrator screen displays.
3-2
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