Chamberlain M385 Owner's Manual

The Chamberlain Group, Inc. 845 Larch Avenue Elmhurst, Illinois 60126-1196

www.chamberlain.com

GARAGE DOOR OPENER

For Residential Use Only

Owner’s Manual

■ Please read this manual and the enclosed safety materials carefully!

■ Fasten the manual near the garage door after installation.

■ The door WILL NOT CLOSE unless the Protector System

is connected and

properly aligned.

■ Periodic checks of the opener are required to ensure safe operation.

■ The model number label is located on the front panel of your opener.

Model M385 - 1/2HP

Introduction 2-5

Safety symbol and signal word review........................2

Preparing your garage door ........................................3

Tools needed...............................................................3

Planning .....................................................................4

Carton inventory ..........................................................5

Hardware inventory .....................................................5

Assembly 6-7

Attach the rail to the motor unit...................................6

Attach the chain to the sprocket..................................6

Tighten the chain.........................................................7

Installation 7-22

Installation safety instructions .....................................7

Determine the header bracket location .......................8

Install the header bracket............................................9

Attach the rail to the header bracket.........................10

Position the opener ...................................................11

Hang the opener .......................................................12

Install the door control...............................................13

Install the light ...........................................................14

Attach the emergency release rope and handle .......14

Electrical requirements..............................................15

Install the Protector System

................................16-18

Fasten the door bracket.......................................19-20

Connect the door arm to the trolley .....................21-22

Adjustment 23-25

Adjust the travel limits ...............................................23

Adjust the force .........................................................24

Test the safety reversal system.................................25

Test the Protector System®........................................25

Operation 26-30

Operation safety instructions.....................................26

Using your garage door opener ................................26

Using the wall-mounted door control ........................27

To open the door manually........................................27

Care of your garage door opener..............................28

Having a problem? ....................................................29

Diagnostic chart.........................................................30

Programming 31-32

To add or reprogram a hand-held remote control .....31

To erase all codes .....................................................31

3-Button remotes.......................................................31

To add, reprogram or change

a Keyless Entry PIN ..................................................32

Repair Parts 33-34

Rail assembly parts...................................................33

Installation parts ........................................................33

Motor unit assembly parts .........................................34

Accessories 35

Repair Parts and Service 36

Warranty 36

When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the possibility of serious injury or death if you do not comply with the warnings that accompany them. The hazard may come from something mechanical or from electric shock. Read the warnings carefully.

When you see this Signal Word on the following pages, it will alert you to the possibility of damage to your garage door and/or the garage door opener if you do not comply with the cautionary statements that accompany it. Read them carefully.

INTRODUCTION

Safety Symbol and Signal Word Review

This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.

Mechanical

Electrical

WARNING

CAUTION

To prevent damage to garage door and opener:

• ALWAYS disable locks BEFORE installing and operating the opener.

• ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage.

To prevent possible SERIOUS INJURY OR DEATH:

• ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door may not reverse when required.

• NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their hardware, all of which are under EXTREME tension.

• Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing and operating garage door opener to avoid entanglement.

Preparing your garage door

Before you begin:

• Disable locks.

• Remove any ropes connected to garage door.

• Complete the following test to make sure your garage door is balanced and is not sticking or binding:

1. Lift the door about halfway as shown. Release

the door. If balanced, it should stay in place, supported entirely by its springs.

2. Raise and lower the door to see if there is any

binding or sticking.

If your door binds, sticks, or is out of balance, call a trained door systems technician.

Tools needed

During assembly, installation and adjustment of the opener, instructions will call for hand tools as illustrated below.

WARNING

Sectional Door

One-Piece Door

WARNING

CAUTION

Carpenter's Level (Optional)

Drill

Tape Measure

3/16", 5/16" and 5/32" Drill Bits

Pencil

Hack Saw

Wire Cutters

Claw Hammer

Pliers

Stepladder

1/2" and 7/16" Sockets and Wrench

Screwdriver

Adjustable End Wrench

Planning

Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page and the accompanying illustrations as you proceed with the installation of your opener.

SECTIONAL DOOR INSTALLATION

ONE-PIECE DOOR WITHOUT TRACK

ONE-PIECE DOOR WITH TRACK

Horizontal and vertical reinforcement is needed for lightweight garage doors (fiberglass, steel, aluminum, door with glass panels, etc.). See page 19 for details.

Header Wall

— — — — — — — —

Vertical Centerline of Garage Door

Gap between floor and bottom of door

Safety Reversing Sensor

must not exceed 1/4" (6 mm)

Slack in chain tension is normal when garage door is closed

Torsion Spring

Wallmounted Door Control

Safety Reversing Sensor

Extension Spring

Access Door

FINISHED CEILING

Support bracket & fastening hardware is required. See page 12.

Motor unit

FINISHED CEILING

Slack in chain tension

Safety Reversing Sensor

is normal

Header Wall

Gap between floor and bottom of door must not exceed 1/4" (6 mm)

garage door is closed.

when

Safety Reversing Sensor

Wall-mounted Door Control

Access Door

Support

bracket & fastening hard is re

quired. See page 12.

ware

Motor Unit

Slack in chain tension is normal when garage door is closed.

Gap between floor

Safety Reversing Sensor

and bottom of door must not exceed 1/4" (6 mm).

Access Door

Safety Reversing Sensor

Your garage door opener is packaged in two cartons which contain the motor unit and all parts illustrated below. Accessories will depend on the model

purchased. If anything is missing, carefully check the packing material. Parts may be stuck in the foam. Hardware for installation is also listed below.

Carton Inventory

INSTALLATION HARDWARE

Hex Bolt 5/16"-18x7/8" (4) Lag Screw 5/16"-9x1-5/8" (2) Lag Screw 5/16"-18x1-7/8" (2) Clevis Pin 5/16"x2-3/4" (1) Clevis Pin 5/16"x1-1/4" (1) Clevis Pin 5/16"x1" (1) Nut 5/16"-18 (4) Lock Washer 5/16" (4) Screw 6ABx1-1/4" (2) Screw 6-32x1" (2) Self-Threading Screw 1/4"-14x5/8" (2)

Insulated Staples (30) Ring Fastener (3) Drywall Anchors (2) Rope Handle Rail Grease Carriage Bolt 1/4"-20x1/2" (2) Wing Nut 1/4"-20 (2)

GHT

Multi-Function Door Control Panel

Motor Unit with Light lens

SECURITY✚

Single-Button Remote Control (1)

2 Conductor Bell Wire White & White/Red

Remote Control Visor Clip

Styrofoam

Chain

Door Bracket

Sprocket Cover

Trolley

Chain Pulley Bracket

Safety Sensor Bracket (2)

One-Piece Rail

Header Bracket

(2) Safety Reversing Sensors (1 Sending Eye and 1 Receiving Eye) with 2-Conductor White & White/Black Bell Wire attached

Curved Door Arm Section

Safety Labels and Literature

Straight Door Arm Section

ASSEMBLY STEP 1

Attach the Rail to the Motor Unit

To avoid installation difficulties, do not run the garage door opener until instructed to do so.

• Remove the two washered bolts mounted in top of motor unit.

• Position rail at a 45˚ angle to opener so one hole in rail and motor unit line up.

• Thread one of the washered bolts part way in.

Use only these bolts! Use of any other bolts will cause serious damage to door opener.

• Align rail and styrofoam over sprocket. Cut tape from rail, chain and styrofoam.

• REMOVE STYROFOAM.

ASSEMBLY STEP 2

Attach the Chain to the Sprocket and Install the Sprocket Cover

• Position chain over the sprocket. If necessary, loosen the outer nut on the trolley to obtain more chain slack.

• Insert the second washered bolt. CAUTION: Use

only the bolt previously removed from motor unit!

• Tighten both bolts securely through the rail into the motor unit as shown.

• Install the sprocket cover: Insert the back tab in the slot. Squeeze the cover slightly and insert the front tab in the slot on the mounting plate.

To avoid possible SERIOUS INJURY to fingers from moving garage door opener:

• ALWAYS keep hand clear of sprocket while operating opener.

• Securely attach sprocket cover BEFORE operating.

WARNING

To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener.

WARNING

CAUTION

Washered Bolt

USE ONLY THIS TYPE AND SIZE

BOLT

5/16"-18x1/2"

Styrofoam

Rail Hole

WARNING

Washered Bolt 5/16"-18x1/2"

USE ONLY THIS TYPE AND SIZE

BOLT

Sprocket Cover

Back Tab Slot

Motor Unit Sprocket

Front Tab Slot

Mounting Plate

INSTALLATION

ASSEMBLY STEP 3

Tighten the Chain

• Spin the inner nut and lock washer down the trolley threaded shaft, away from the trolley.

• To tighten the chain, turn outer nut in the direction shown (Figure 1).

• When the chain is approximately 1/2" (13 mm) above the base of the rail at its midpoint, re-tighten the inner nut to secure the adjustment.

Sprocket noise can result if chain is too loose. When installation is complete, you may notice some

chain droop with the door closed. This is normal. If the chain returns to the position shown in Figure 2 when the door is open, do not re-adjust the chain.

NOTE: During future maintenance, ALWAYS pull the emergency release handle to disconnect trolley before adjusting chain.

NOTE: You may notice loosening of chain after Adjustment Step 3 (Test the Safety Reversal System). Check for proper tension and readjust chain if necessary. Then repeat Adjustment Step 3.

You have now finished assembling your garage door opener. Please read the following warnings before proceeding to the installation section.

IMPORTANT INSTALLATION INSTRUCTIONS

To reduce the risk of SEVERE INJURY or DEATH:

WARNING

1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.

2. Install garage door opener only on properly balanced and lubricated garage door. An improperly balanced door may not reverse when required and could result in SEVERE INJURY or DEATH.

3. All repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener.

4. Disable all locks and remove all ropes connected to garage door BEFORE installing opener to avoid entanglement.

5. Install garage door opener 7 feet (2.13 m) or more above floor.

6. Mount emergency release handle 6 feet (1.83 m) above floor.

7. NEVER connect garage door opener to power source until instructed to do so.

8. NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garage door or opener mechanisms.

9. Install wall-mounted garage door control:

• within sight of the garage door.

• out of reach of children at minimum height of 5 feet

(1.5 m).

• away from all moving parts of the door.

10. Place entrapment warning label on wall next to garage door control.

11. Place manual release/safety reverse test label in plain view on inside of garage door.

12. Upon completion of installation, test safety reversal system. Door MUST reverse on contact with a 1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor.

Figure 1

Figure 2

To Tighten Outer Nut

Trolley

Chain

Base of Rail

Outer Nut

Mid Length of Rail

Lock Washer

1/2" (13 mm)

Inner Nut

To Tighten Inner Nut

WARNING

INSTALLATION STEP 1

Determine the Header Bracket Location

Installation procedures vary according to garage door types. Follow the instructions which apply to your door.

SECTIONAL DOOR AND ONE-PIECE DOOR WITH TRACK

1. Close the door and mark the inside vertical centerline of the garage door.

2. Extend the line onto the header wall above the door.

You can fasten the header bracket within 4 feet (1.22 m) of the left or right of the door center only if a torsion spring or center bearing plate is in the way; or you can attach it to the ceiling (see page 9) when clearance is minimal. (It may be mounted on the wall upside down if necessary, to gain approximately 1/2" [1 cm]).

If you need to install the header bracket on a 2x4 (on wall or ceiling), use lag screws (not provided) to securely fasten the 2x4 to structural supports as shown here and on page 9.

3. Open your door to the highest point of travel as shown. Draw an intersecting horizontal line on the header wall above the high point:

• 2" (5 cm) above the high point for sectional door and one-piece door with track.

• 8" (20 cm) above the high point for one-piece door without track.

This height will provide travel clearance for the top edge of the door.

NOTE: If the total number of inches exceeds the height available in your garage, use the maximum height possible, or refer to page 9 for ceiling installation.

To prevent possible SERIOUS INJURY or DEATH:

• Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might not reverse when required. DO NOT install header bracket over drywall.

• Concrete anchors MUST be used if mounting header bracket or 2x4 into masonry.

• NEVER try to loosen, move or adjust garage door, springs, cables, pulleys, brackets, or their hardware, all of which are under EXTREME tension.

• ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door might not reverse when required.

Header Wall

Sectional door with curved track

Highest Point of Travel

Door

2" (5 cm)

One-piece door with horizontal track

Door

Track

Header Wall

Highest Point of Travel

2" (5 cm)

Track

WARNING

Header Wall

Unfinished Ceiling

Vertical Centerline of Garage Door

Level (optional)

2x4

OPTIONAL CEILING MOUNT FOR HEADER BRACKET

Structural Supports

Header Wall

8" (20 cm)

Door

Jamb Hardware

One-piece door without track: jamb hardware

Highest Point of Travel

Header Wall

8" (20 cm)

Highest Point

Door

One-piece door without track: pivot hardware

of Travel

Pivot

INSTALLATION STEP 2

Install the Header Bracket

You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket

over drywall. If installing into masonry, use concrete anchors (not provided).

WALL HEADER BRACKET INSTALLATION

• Center the bracket on the vertical centerline with the bottom edge of the bracket on the horizontal line as shown (with the arrow pointing toward the ceiling).

• Mark the vertical set of bracket holes (do not use the holes designated for ceiling mount). Drill 3/16" pilot holes and fasten the bracket securely to a structural support with the hardware provided.

HARDWARE SHOWN ACTUAL SIZE

CEILING MOUNT ONLY

Ceiling Mounting Holes

The nail hole is for positioning only. You must use lag screws to mount the header bracket.

Lag Screws 5/16"-9x1-5/8"

Garage Door

Vertical Centerline of Garage Door

Header Wall

– Finished Ceiling –

Header Bracket

6" (15 cm) Maximum

Vertical Centerline of Garage Door

Door Spring

CEILING HEADER BRACKET INSTALLATION

• Extend the vertical centerline onto the ceiling as shown.

• Center the bracket on the vertical mark, no more than 6"(15 cm) from the wall. Make sure the arrow is pointing toward the wall. The bracket can be mounted flush against the ceiling when clearance is minimal.

• Mark the side holes. Drill 3/16" pilot holes and fasten bracket securely to a structural support with the hardware provided.

Wall Mounting Holes

CEILING MOUNT ONLY

The nail hole is for positioning only. You must use lag screws to mount the header bracket.

Lag Screw 5/16"-9x1-5/8"

Optional Wall Mounting Holes

Header Wall

2x4 Structural Support

Horizontal Line

Highest Point of Garage Door Travel

Header

Bracket

N I

T O

Vertical Centerline of Garage Door

Lag Screws 5/16"-9x1-5/8"

Door Spring

Garage Door

Vertical Centerline of Garage Door

INSTALLATION STEP 3

Attach the Rail to the Header Bracket

• Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the

way you’ll need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring.

• Position the rail bracket against the header bracket.

• Align the bracket holes and join with a clevis pin as shown.

• Insert a ring fastener to secure.

HARDWARE SHOWN ACTUAL SIZE

Header Wall

Header Bracket

Chain Pulley Bracket

Ring Fastener

Header Bracket

Garage Door

Clevis Pin 5/16"x2-3/4"

Chain Pulley Bracket

Rail

Temporary Support

Clevis Pin 5/16"x2-3/4"

Ring Fastener

ONE-PIECE DOOR WITHOUT TRACK

A 2x4 on its side is convenient for setting an ideal door-to-rail distance.

• Remove foam packaging.

• Raise the opener onto a stepladder. You will need help at this point if the ladder is not tall enough.

• Open the door all the way and place a 2x4 on its side on the top section of the door beneath the rail.

• The top of the door should be level with the top of the motor unit. Do not position the opener more than 4" (10 cm) above this point.

INSTALLATION STEP 4

Position the Opener

Follow instructions which apply to your door type as illustrated.

SECTIONAL DOOR OR ONE-PIECE DOOR WITH TRACK

A 2x4 laid flat is convenient for setting an ideal door-to-rail distance.

• Remove foam packaging.

• Raise the opener onto a stepladder. You will need help at this point if the ladder is not tall enough.

• Open the door all the way and place a 2x4 laid flat on the top section beneath the rail.

• If the top section or panel hits the trolley when you raise the door, pull down on the trolley release arm to disconnect inner and outer sections. Slide the outer trolley toward the motor unit. The trolley can remain disconnected until Installation Step 12 is completed.

To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door.

WARNING

CAUTION

Rail

Door

2x4 is used to determine the correct mounting height from ceiling.

Trolley Release Arm

ENGAGED

RELEASED

Header Bracket

Top of Door

2x4 is used to determine the correct mounting height from ceiling.

+ 25 hidden pages

Chamberlain M385 Owner's Manual

TABLE OF CONTENTS

INTRODUCTION

Safety Symbol and Signal Word Review

Preparing your garage door

Tools needed

Planning

Carton Inventory

INSTALLATION