Chamberlain LW2000, LW3000 User Manual

1/2 hp Chain Drive Garage Door Opener

FOR RESIDENTIAL USE ONLY

. .

Write down the following information for future reference:

Serial Number:

Date of Purchase:

PD210 • PD212D • PD300 • LW2000 • HD200D • 248730

PD610D • PD612D •

HD400D • LW3000

There are two types of garage door openers pictured.

Yours may appear slightly different.

■ Please read this manual and the enclosed safety materials carefully!

■ Fasten the manual near the garage door after installation.

■ The door WILL NOT CLOSE unless the Protector System

properly aligned.

■ Periodic checks of the garage door opener are required to ensure safe operation.

■ The model number label is located on the front panel of your garage door opener.

is connected and

Preparation .............................. 1-4

Assembly ................................. 5-9

Installation ............................ 10-19

Install the Door Control .............20-21

Install the Protector System® ...... 22-25

Power .................................. 26-27

Adjustments .......................... 28-30

Operation.................................. 31

Using Your Garage Door Opener ...... 32

Using the Wall-Mounted

Door Control .............................. 32

To Open the Door Manual .............. 33

Care of Your Opener ..................... 33

Having a Problem? ...................... 34

Diagnostic Chart ......................... 35

Programming ......................... 36-37

The Remote Control Battery ............ 38

Accessories ............................... 39

Warranty .............................. 40-41

Repair Parts .......................... 42-43

www.chamberlain.com

The Chamberlain Group, Inc.

845 Larch Avenue

Elmhurst, Illinois 60126-1196

Torsion Spring

Extension Spring

Preparation

Safety Symbol and Signal Word Review

Thisgarage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strictaccordance with the instructions and warnings contained in this manual.

When you see these SafetySymbolsand Signal Words on the following pages, they will alert you to the possibilityof serious injury or death if you do not comply withthe warnings that accompanythem.The hazard may come from something mechanical or from electric shock.Read the warnings carefully.

Mechanical

Electrical

When you see thisSignal Word on the following pages,it will alert you to the possibilityof damage to your garage door and/or the garage door opener if you do not comply with the cautionary statementsthat accompanyit.Read them carefully.

Check the Door

To prevent possible SERIOUSINJURYor DEATH:

• ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door may NOT reverse when required.

• NEVER tryto loosen, move or adjustgarage door, door springs,cables, pulleys,bracketsor their hardware, ALLof which are under EXTREMEtension.

• Disable ALLlocksand remove ALLropes connected to garage door BEFORE installation and operating garage door opener to avoid entanglement.

To prevent damage to garage door and opener:

• ALWAYS disable locksBEFORE installing and operating the opener.

• ONLY operate garage door opener at 120 V, 60 Hz to avoid malfunction and damage.

1. Disable locksand remove any ropes connected to the garage door.

2. Liftthe door halfwayup. Release the door. Ifbalanced,it should stayin place, supported entirely by its springs.

3. Raise and lower the door to check for binding or sticking.Ifyour door binds, sticks, or is out of balance, call a trained door systems technician.

4. Checkthe seal on the bottom of the door. Any gap between the floor and the bottom of the door mustnot exceed 1/4 inch (6 mm). Otherwise,the safetyreversal systemmaynot work properly.

5. The opener should be installed above the center of the door. Ifthere is a torsion spring or center bearing plate in the way of the header bracket,it may be installed within 4 feet (1.2 m) to the left or right of the door center. See page 13.

3/16

7/16

1/2

5/32

5/16

5/8

9/16

1/4

7/16

Preparation

Additional Items You May Need:

Survey your garage area to see if you will need any of the following items:

(2) 2X4 PIECES OF WOOD

Maybe used to fasten the header bracketto the structural supports.Also used to position the garage door opener during installation and for testing the safetyreversing sensors.

SUPPORT BRACKETANDFASTENING HARDWARE

Mustbe used if you have a finished ceiling in your garage.

EXTENSION BRACKETS (MODEL 41A5281) OR WOOD BLOCKS

Depending upon garage construction, extension bracketsor wood blocksmay be needed to install the safetyreversing sensor.

FASTENING HARDWARE

Alternate floor mounting of the safetyreversing sensor will require hardware not provided.

OUTSIDEQUICKRELEASE (MODEL 7702CB)

Required for a garage with NO access door.

DOOR REINFORCEMENT

Required if you have a lightweightsteel,aluminum, fiberglass or glass panel door.

RAIL EXTENSION KIT

Required if your garage door is more than 7 feet (2.13 m) high.

Tools Needed

Models LW2000, HD200D, PD300, and 248730

All Other Models

O Q

Models PD210D (1) PD212D (2) PD300 (1) LW2000 (1) HD200D (1) 248730 (1)

Models PD610D (1) PD612D (2) HD400D (2) LW3000 (2)

Models HD400D LW3000

Preparation

Carton Inventory

Your garage door opener is packaged in one carton which containsthe motor unit and all parts illustrated below.Accessoriesvary depending on the garage door opener model purchased. Depending on your model, other accessories may be included with your garage door opener. Instructionsfor these accessories will be attachedto the accessory and are not included in this manual. If anything is missing, carefullycheck the packing material. Hardware for assemblyand installation is shown on the nextpage. Save the carton and packing material until the installation and adjustmentis complete.The images throughout this manual are for reference only and your product maylook different.

A. Header bracket

B. Pulley C. Door bracket D. Curved door arm

E. Straight door arm (Packagedinside front rail section)

F. Trolley

NOTE: Be sure to assemble the trolley before sliding onto rail.

G. Emergency release rope and handle H. Rail (1 front and 4 center sections)

I. Hanging brackets (2) (Packagedinside the front rail section)

J. Garagedoor opener (motor unit)

K. Chain spreader with screws

L. “U” bracket M. Chain and cable N. Door control (Door Control Button or Multi-Function Door Control) O. Remote control

P. The Protector System

Safetyreversing sensors with 2 conductor white and white/black wire attached:SendingSensor (1), Receiving Sensor (1), andSafety Sensor Brackets (2)

Q. Keyless Entry (Depending on the model purchased)

NOTSHOWN

White and red/white wire Owner's manual

Bolt 1/4"-20x1-3/4"

Lock Nut 1/4"-20

Bolt

Nut 3/8" Lock Washer 3/8"

Master Link

Clevis Pin 5/16"x1-1/2"

Ring Fastener (3)

Hex Bolt 5/16"-18x7/8" (4)

Lock Washer 5/16"-18 (5)

Nut 5/16"-18 (6)

Self-Threading Screw 1/4"-14x5/8" (2)

Clevis Pin 5/16"x1"

Clevis Pin 5/16"x1-1/4"

Carriage Bolt 1/4"-20x1/2" (2)

Wing Nut 1/4"-20 (2)

ASSEMBLY HARDWARE INSTALLATION HARDWARE

Screw 6ABx1" (2)

Drywall Anchors (2)

Screw 6-32x1" (2)

DOOR CONTROL HARDWARE

Insulated Staples (

Not Shown)

Lag Screw 5/16"-9x1-5/8" (4)

Threaded Shaft

Preparation

Hardware Inventory

Assembly

To garage door opener (TO MOTOR UNIT)

Front Rail Section (TO DOOR)

“U” Bracket

Outer Trolley

Inner Trolley

Wear Pads

Rail Tab

Trolley

Window Cut-Out

SLIDE TO STOPS ON TOP AND SIDES OF “U” BRACKET

Idler Pulley Hole

STEP 1 Assemble the rail and trolley

To prevent INJURY from pinching, keep hands and fingers away fromthe joints while assembling the rail.

To avoid installationdifficulties,do not run the garage door opener untilinstructed to do so.

The frontrail has a cutout “window” at the door end (see illustration). The hole above this window is larger on the top of the rail than on the bottom.A smaller hole 3-1/2" (8.9 cm) away is close to the rail edge. Rotatethe back rail so it has a similar hole close to the opposite edge, about 4-3/4" (12 cm) from the far end.

1. Removethe straight door arm and hanging bracketpackaged inside the front rail and set aside for Installation Step 5 and 9. NOTE: To prevent INJURY while unpacking the rail

carefully remove the straight door arm stored within the rail section.

2. Align the rail sections on a flat surface as shown and slide the tapered ends into the larger ones. Tabs along the side will lockinto place.

3. Place the motor unit on packing material to protectthe cover,and rest the backend of the rail on top. For convenience, put a support under the front end of the rail.

4. As a temporary stop, inserta screwdriver into the hole 10" (25 cm) from the frontend of the rail, as shown.

5. Checkto be sure there are 4 plasticwear pads inside the inner trolley. If they became loose during shipping, check all packing material. Snap them back into position as shown.

6. Slide the trolley assemblytoward the screwdriveras shown.

7. Slide the rail onto the “U” bracket,until it reaches all the stops on the top and sides of the “U” bracket.

Assembly

(Mounted in the

Bolts

garage door

opener)

HARDWARE

Bolt 1/4"-20x1-3/4"

Lock Nut 1/4"-20

“U” Bracket

Bolts

Hex Screws 8-32x7/16

Cover

Protection

Bolt

Hole

Bolt 1/4"-20x1-3/4"

Lock Nut 1/4"-20

STEP 2 Fasten the rail to the motor unit

To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener.

To avoid possible SERIOUSINJURYto fingers:

Securely attach chain spreader.

NEVERconnect garage door opener to power source until instructed to do so.

1. Inserta 1/4"-20x1-3/4" bolt into the cover protection bolt hole on the backend of the rail as shown.Tighten securely with a 1/4"-20 lock nut.Do NOT overtighten.

2. Removethe two boltsfrom the top of the motor unit.

3. Usethe carton to support the front end of the rail.

4. Place the “U” bracket,flat side down onto the motor unit and align the bracketholes with the bolt holes.

5. Fasten the “U” bracketwith the previouslyremoved bolts; DO NOT use any power tools.The use of power toolsmay permanently damage the garage door opener.

6. Attach spreader to the motor unit withtwo screws.

Assembly

HARDWARE

Bolt

Nut 3/8"

Lock Washer 3/8"

Screwdriver

Rail

Idler Pulley

Grease Inside Pulley

Bolt

Lock Washer 3/8"

Nut 3/8"

Rail Tab

CORRECT

INCORRECT

Rail Tab

STEP 3 Install the idler pulley

1. Lay the chain/cable beside the rail, as shown. Grasp the end with the cable loop and pass approximately 12" (30 cm) of cable through the window.Allow it to hang until Assembly Step 4.

2. Removethe tape from the idler pulley.The inside center should be pre-greased. Ifdry, regrease to ensure proper operation.

3. Place the idler pulley into the window as shown.

4. Insertthe idler boltfrom the top through the rail and pulley. Tighten with a 3/8" lock washer and nut underneath the rail until the lockwasher is compressed.

5. Rotatethe pulley to be sure it spins freely.

6. Locate the rail tab.The rail tab is between the idler bolt and the trolley in the front rail section. Usea flat head screwdriver and lift the rail tab until the tab is vertical (90º).

Assembly

HARDWARE

Master Link

Threaded Shaft

Outer Nut

Front Rail Section (TO DOOR)

Inner Nut

Lock Washer

Master Link

Sprocket

STEP 4 Install the chain

1. Pull the cable around the idler pulley and toward the trolley.

2. Connectthe cable to the retaining slot on the trolley.(a)

3. Withthe trolley against the screwdriver, dispense the remainder of the cable/chain along the

4. Checkto make sure the chain is not twisted, then connect it to the threaded shaftwith the

5. Thread the inner nut and lock washer onto the trolley threaded shaft.

6. Insertthe trolley threaded shaftthrough the hole in the trolley. Be sure the chain is not

7. Loosely thread the outer nut onto the trolley threaded shaft.

8. Removethe screwdriver.

a. Push pins of master link bar through cable link and trolley slot. b. Push masterlink cap over pins and pastpin notches. c. Slide clip-on spring over cap and onto pin notches until both pins are securely

locked in place.

rail toward the motor unit into the slot on the chain spreader, around the sprocketonto the chain spreader and continuing to the trolley assembly.The sprocketteeth mustengage the chain. (b)

remaining master link.

twisted. (c)

Assembly

Outer Nut

Lock Washer

Trolley Threaded Shaft

Inner Nut

To Tighten Inner Nut

To Tighten Outer Nut

Base of Rail

Mid length of Rail

Chain

1/4" (6 mm)

STEP 5 Tighten the chain

1. Spin the inner nut and lock washer down the trolley threaded shaft,awayfrom the trolley.

2. To tighten the chain, turn the outer nut in the direction shown.

3. When the chain is approximately 1/4" (6 mm) above the base of the rail at it's midpoint,retighten the inner nut to secure the adjustment.

Sprocketnoise can result if the chain is too loose.When installation is complete,you may noticesome chain droop with the door closed. This is normal. Ifthe chain returns to the position shown when the door is open, do not re-adjustthe chain.

NOTES:

During future maintenance, ALWAYS pull the emergencyrelease handle to disconnect the trolley before adjusting the chain.

You may notice loosening of the chain after AdjustmentStep 3 (Test the Safety Reversal System). Check for proper tension and readjust chain if necessary.Then repeat Adjustment Step 3.

You have now finished assembling your garage door opener.Please read the following warnings beforeproceeding to the installation section.

Installation

IMPORTANT INSTALLATION INSTRUCTIONS

To reduce the risk of SEVERE INJURY or DEATH:

1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.

2. Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH.

3. ALL repairs to cables, spring assembliesand other hardware MUST be made by a trained door systemstechnician BEFORE installing opener.

4. Disable ALL locksand remove ALL ropes connected to garage door BEFORE installing opener to avoid entanglement.

5. Install garage door opener 7 feet (2.13 m) or more above floor.

6. Mount the emergencyrelease within reach, but at least6 feet (1.83 m) above the floor and avoiding contactwith vehicles to avoid accidental release.

7. NEVER connectgarage door opener to power source until instructedto do so.

8. NEVERwearwatches,rings or loose clothing while installing or servicingopener. Theycould be caught in garage door or opener mechanisms.

9. Install wall-mounted garage door control:

• within sight of the garage door.

• out of reach of children at minimum height of 5 feet (1.5 m).

• away from ALL moving partsof the door.

10. Placeentrapment warning label on wall next to garage door control.

11. Placemanual release/safetyreverse testlabel in plain view on inside of garage door.

12. Upon completion of installation,testsafety reversal system.Door MUST reverse on contact witha 1-1/2" (3.8 cm) high object(or a 2x4 laid flat) on the floor.

13. To avoid SERIOUS PERSONAL INJURYor DEATH from electrocution, disconnectALL electricpower BEFORE performing any service or maintenance.

Installation

Header Wall

Vertical Centerline of Garage Door

2x4

Structural Supports

Level (Optional)

Unfinished Ceiling

2x4

OPTIONAL CEILING MOUNT

FOR HEADER BRACKET

Sectional door with curved track

Header Wall

Track

2" (5 cm)

Highest Point of Travel

Door

One-piece door with horizontal track

Header Wall

Track

2" (5 cm)

Highest Point

of Travel

Door

One-piece door without track: jamb hardware

Header Wall

(20 cm)

Highest Point of

Travel

Door

Jamb

Hardware

One-piece door without track: pivot hardware

Header Wall

8" (20 cm)

Highest Point of

Travel

Door

Pivot

STEP 1 Determine the header bracket location

To prevent possible SERIOUSINJURY or DEATH:

• Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might NOT reverse when required. DO NOT install header bracketover drywall.

• Concreteanchors MUST be used if mounting header bracketor 2x4 into masonry.

• NEVER tryto loosen, move or adjustgarage door, springs, cables,pulleys, brackets, or their hardware, ALL of which are under EXTREME tension.

• ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door might NOT reverse when required.

Installation procedures vary according to garage door types.Follow the instructionswhich apply to your door.

1. Close the door and mark the inside vertical centerline of the garage door.

2. Extend the line onto the header wall above the door.

You can fasten the header bracket within4 feet (1.22 m) of the left or right of the door center only if a torsionspring or center bearingplate is in the way; or you can attach it to the ceiling when clearance is minimal.(It may be mountedon the wall upside down if necessary, to gain approximately 1/2" (1 cm).

Ifyou need to install the header bracketon a 2x4 (on wall or ceiling), use lag screws (not provided) to securely fasten the 2x4 to structural supports.

3. Open your door to the highest point of travel as shown.Draw an intersecting horizontal line on the header wall 2" (5 cm) above the high point :

2" (5 cm) above the high point for sectional door and one-piece door with track.

8" (20 cm) above the high point for one-piece door without track.

Thisheight will provide travel clearance for the top edge of the door. NOTE:If the total number of inches

exceeds the height available in your garage, use the maximum height possible, or refer to page 12 for ceiling installation.

Installation

HARDWARE

Lag Screw 5/16"-9x1-5/8"

Wall Mount

Optional Mounting

Holes

Vertical Centerline of Garage Door

(Header Wall)

Header Bracket

2x4 Structural Support

Door Spring

(Garage Door)

Highest Point of Garage Door Travel

Horizontal Line

Lag Screw 5/16"-9x1-5/8"

(Header Wall)

Ceiling Mounting

Holes

(Finished Ceiling)

Vertical Centerline

Garage Door

Header Bracket

6" (15 cm) Maximum

Door Spring

(Garage Door)

Lag Screw 5/16"-9x1-5/8"

STEP 2 Install the header bracket

You can attach the header bracket either to the wall above the garage door, or to the ceiling.Follow the instructions which will work bestfor your particular requirements.Do not install the header bracket over

drywall. If installing into masonry, use concrete anchors (not provided).

OPTION A WALL INSTALLATION

1. Centerthe bracket on the verticalcenterline with the bottomedge of the bracket on the horizontal line as shown.

2. Mark the vertical set of bracketholes. Drill 3/16" pilot holes and fasten the bracketsecurely to a structural support with the hardware provided.

OPTION B CEILING INSTALLATION

1. Extend the vertical centerline onto the ceiling as shown.

2. Center the bracketon the vertical mark, no more than 6" (15 cm) from the wall. Make sure the arrow is pointing away fromthe wall. The bracketcan be mounted flush against the ceiling when clearance is minimal.

3. Mark the side holes.Drill 3/16" pilot holes and fasten bracketsecurely to a structural support withthe hardware provided.

Installation

HARDWARE

Clevis Pin 5/16"x1-1/2"

Ring Fastener

Clevis Pin 5/16"x1-1/2"

Ring Fastener

Connected Disconnected

One-piece door without

tracks

All other door types

STEP3 Attach the rail to the header bracket

1. Align the rail withthe header bracket.Insertthe clevispin through the holes in the header bracketand rail. Secure with the ring fastener.

NOTE: Use the packing material as a protective base for the garage door opener.

STEP 4 Position the garage door opener

To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door.

1. Removethe packing material and lift the garage door opener onto a ladder.

2. Fully open the door and place a 2x4 (laid flat)under the rail. For one-piece doors without tracks,lay the 2x4 on it's side.

NOTE: A 2x4 is ideal for setting the distancebetween the rail and the door. If the ladder is not tall enough you will need help at this point. If the door hits the trolley when it is raised, pull the trolley release arm down to disconnectthe inner and outer trolley. Slide the outer trolley toward the garage door opener. The trolley can remain disconnected until instructed.

+ 30 hidden pages

Chamberlain LW2000, LW3000 User Manual

CONTENTS

Preparation

Safety Symbol and Signal Word Review

Check the Door

Tools Needed

Carton Inventory

Hardware Inventory

Assembly

STEP 1 Assemble the rail and trolley

STEP 2 Fasten the rail to the motor unit

STEP 3 Install the idler pulley

STEP 4 Install the chain

STEP 5 Tighten the chain

Installation

STEP 1 Determine the header bracket location

STEP 2 Install the header bracket

OPTION A WALL INSTALLATION

OPTION B CEILING INSTALLATION

STEP 4 Position the garage door opener