SYSTXCCITW01 ---A, SYSTXCCITN01---A
& SYSTXCCITC01 ---A
Infinityr Touch Control
Owner’s Manual
NOTE: Read the entire instruction manual before starting the installation.
The features and functions outlined in the Owner’s Manual reflect Version 11
software. See the Downloads section of MyInfinityTouch.Carrier.com for the latest
software release.
US Patents: Carrierr U.S. Pat No. 7,243,004, Carrierr U.S. Pat No. 7,775,452,
pointSETt U.S. Pat No. 7,415,102
CONGRATULATIONS! Your decision to choose the InfinityR Touch Control puts
you in a select group of homeowners who understand the value of precise comfort
control and appreciate the simplicity of an easy--to--use, intuitive, control.
Your new Infinity Touch Control offers high quality comfort technology. Please
take a few moments to carefully read through this manual. Next set up a comfort
profile and schedule that makes sense for your lifestyle; then relax and enjoy the
new comfort of your home!
HOME SCREEN
Information Displayed
The information displayed on the home screen will appear when there has been no
interaction with the Infinity Touch Control for at least one minute. The basic
information displayed on the Home Screen consists of the current date and time, the
room temperature (zone temperature if applicable), the outdoor temperature, and
current weather condition. Connectivity status to the home Wi--Fi network and the
MyInfinity Server will also be displayed on the Home Screen for compatible Wi--Fi
units (SYSTXCCITW01--A and SYSTXCCITC01--A). Note: You must have Wi--Fi
enabled for the indicator to appear.
If you have uploaded a photo to the control (see Pg. 41), it will be displayed until
you touch the display. You will then be taken to the Home Screen.
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Wi--Fi Connectivity Status
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With the SYSTXCCITW01--A and SYSTXCCITC01--A Infinity Touch Wi--Fi
models, connectivity status to the home Wi--Fi network and MyInfinity Server is
displayed in the top right hand corner of the Home Screen.
When the Infinity Touch control is connected to the home Wi--Fi network and the
MyInfinity Server, the signal strength bars will be displayed in white as depicted in
the image above. Connection strength to the home Wi--Fi network will be indicated
by the number of solid white bars displayed.
Strong Connection
Limited ConnectionNo Connection
SPressing on the Connectivity Status bars from the Home Screen will
allow you to view the Remote Access Status screen.
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SNOTE: If the Infinity Touch control is connected to the home Wi--Fi
network but loses connection to the MyInfinity Server, the signal
strength bar will be displayed in red as depicted in the image below.
Connection strength to the home Wi--Fi network will continue to be
displayed by the number of solid bars. If this problem persists, please
contact 1--800--Carrier for assistance.
Strong Connection
Limited ConnectionNo Connection
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SPressing on the Connectivity Status bars from the Home Screen will
allow you to view the Remote Access Status screen.
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Information Buttons
On the bottom of some screens will be an information icon. By pressing the
information icon, a text box will display to show what interactions are available on
that particular screen. To close the text box, press the information icon again.
FIGURE PLACE HOLDER
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MAIN SCREEN
The main screen is where most interactions will take place. Touch anywhere on the
screen to arrive at the main screen.
System Mode
SOnce in the main screen,
STo access your system mode touch the MODE label located in the upper
right of the control.
SThe drop--down menu willallow you to choose between AUTO, HEAT,
COOL, FAN ONLY and OFF.
SIf OFFis selected that means your heating and cooling systems are not
operational.
SIf AUTO is selected, the Infinity Touch Control automatically switches
between heating and cooling to maintain your comfort during transitional seasons.
SIf HEAT is selected then the Infinity Touch Control operates only the
heating system.
SIf COOLis selected then the Infinity Touch Control operates only the
cooling system.
SIf FAN ONLY is selected, then the Infinity Touch Control operates the
indoor fan.
Set Day and Time
STo set the day and time for your home screen enter the main screen by
touching anywhere on the control.
STouch the DAY and TIME labellocated at the top middle of the screen
or access by going through the menu screen (see Pg. 32).
STo se t t he HOUR, MINUTE, MONTH, DAY,orYEAR touch the fea-
ture you wish to change.
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SUse the Up (Y) and Down (B) buttons to make the appropriate
changes.
SWhen you have completed allof the settings, touch SAVE.
SIf you make a mistake you may touch CANCEL and begin again.
Adjust Temperature (Temporary Hold)
The Infinity Touch Control allows you to temporarily override your programmed
schedule by adjusting the indoor temperature at any time to meet your needs.
Adjusting Comfort Profiles (See Comfort Profiles on Pg. 11)
STo adjust the comfort activity, enter the main screen by touching any-
where on the control.
STouch the activity under the Touch ’N’ Got feature on the left side of
the screen; then select the desired activity of HOME, AWAY, SLEEP,orWA K E .
SUse the Up (Y) and Down (B) buttons to change the time to temporar-
ily hold the desired temperature in 15 minute increments.
SWhen the correct time interval is displayed, touch DONE.
STo return to the scheduled program, touch HOLD UNTIL,andthen
select PER SCHEDULE.
Adjusting Heating
STo adjust the heating temperature, enter the main screen by touching
anywhere on the control.
SWith the system in either AUTO or HEAT mode, use the Up (Y)and
Down (B) buttons to set the desired temperature.
SOn the left hand side of the screen, the comfort profile will switch to
manual, and the system will be placed in a temporary hold.
SUse the Up (Y) and Down (B) buttons to change the time to temporar-
ily hold the desired temperature in 15 minute increments.
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SWhen the correct time interval is displayed, touch DONE.
STo return to the scheduled program, touch HOLD UNTIL,andthen
select PER SCHEDULE.
Adjusting Cooling
STo adjust the cooling temperature, enter the main screen by touching
anywhere on the control.
SWith the system in either AUTO or COOL mode, use the Up (Y)and
Down (B) buttons to set the desired temperature.
SOn the left hand side of the screen, the comfort profile will switch to
manual, and the system will be placed in a temporary hold.
SUse the Up (Y) and Down (B) buttons to change the time to temporar-
ily hold the desired temperature in 15 minute increments.
SWhen the correct time interval is displayed, touch DONE.
STo return to the scheduled program, touch HOLD UNTIL,andthen
select PER SCHEDULE.
Adjust Temperature (Permanent Hold)
The Infinity Touch Control allows you to permanently override your programmed
schedule by adjusting the indoor temperature at any time to meet your needs.
Adjusting Comfort Profiles (See Comfort Profiles on Pg. 11)
STo adjust the comfort activity, enter the main screen by touching any-
where on the control.
STouch the activity under the Touch ’N’ Got feature on the left side of
the screen; then select the desired activity of HOME, AWAY, SLEEP, orWA K E .
STouch the HOLD UNTIL button, then touch HOLD.
STo return to the scheduled program touch HOLD, and then touch PER
SCHEDULE.
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Adjusting Heating
STo adjust the heating temperature, enter the main screen by touching
anywhere on the control.
SWith the system in either AUTO or HEAT mode, use the Up (Y)and
Down (B) buttons to set the desired temperature.
SOn the left hand side of the screen, the comfort profile will switch to
MANUAL.
STouch the HOLD UNTIL button, then touch HOLD.
STo return to the scheduled program, touch HOLD, and then touch PER
SCHEDULE.
Adjusting Cooling
STo adjust the cooling temperature, enter the main screen by touching
anywhere on the control.
SWith the system in either AUTO or COOL mode, use the Up (Y)and
Down (B) buttons to set the desired temperature.
SOn the left hand side of the screen, the comfort profile will switch to
MANUAL.
STouch the HOLD UNTIL button, then touch HOLD.
STo return to the scheduled program, touch HOLD, and then touch PER
SCHEDULE.
NOTE: For Multi--Zone Applications (Temporary and Permanent Hold options)
SFor added convenience in a multi--zone application,the Touch ’N’ Got
feature will also allow you select the desired activity of HOME or
AWAY for ALL ZONES.
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SOnce you have selected the desired activity for ALL ZONES, you will
have the option to either permanently (HOLD) or temporarily (HOLDUNTIL) override your programmed schedule.
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d Selecting the HOLD option will permanently override your pro-
grammed schedule until you CANCEL ALL ZONES.
d Selecting the HOLD UNTIL option will allow you to temporarily
override your programmed schedule.
d Once selected, use the Up (Y) and Down (B) buttons to change the
time in 15 minute increments.
d When the correct time interval is displayed, touch DONE.
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FEATURES
Adjust Fan Speed
The Features function of Infinity Touch Control allows you to adjust the fan speed
during continuous fan operation.
STo adjust the fan speed, enter the main screen by touching anywhere on
the control.
STouch FEATURES on the top left of the screen.
SA drop down menu will appear. Touch FAN selection.
SUse the Up (Y) and Down (B) buttons to set the fan to AUTO, LOW,
MEDIUM or HIGH,then touch SAVE.
View Current Humidity Level
The Features function of Infinity Touch Control allows you to view the current
humidity level within the conditioned space.
SEnter the main screen by touching anywhere on the control.
STouch FEATURES on the top left of the screen.
SIn the drop down menu you will see your measured humidity levels
within the conditioned space.
MENU SCREEN
Your menu screen offers more features and control for your Infinity Touch Control.
Touch the menu button at the bottom right of the main screen.
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COMFORT PROFILES
You will need to set the comfort profiles before you attempt to program your new
Infinity Touch Control.
SThe COMFORT PROFILES button includes settings for Temperature
and Fan Profiles, Humidity and Fresh Air Profiles, as well as Window
Protection Setup.
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SSet your desired heating and cooling temperatures and your fan setting
using the TEMPERATURE AND FAN PROFILES for each activity.
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d For example to change your HOME comfort profile, touch the
HOME icon.
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d Use the Up (Y) and Down (B) buttons to change the fan settings,
heating and cooling temperatures. When you are done, press the
DONE button on the bottom right.
d Do the same thing to change the WAK E and SLEEP profiles.
d The AWA Y profile provides an extra feature called Smart Setback.
It allows the Infinityr System to dynamically determine the away
temperature automatically to save the most amount of money, yet
reach your comfort settings when you return home.
d Use the Up (Y) and Down (B) buttons to change the fan settings
and temperature settings. The temperature settings are the range in
which you choose to keep your home conditioned while you are
away. The Smart Setback function will maintain your temperature
within this range.
SSet your desired humidity and fresh air (if applicable) using the HU-
MIDITY AND FRESH AIR PROFILES for each activity.
Home Comfort Profile Humidity Control
STouch WHEN AT HOME to set your humidity settings while the home
is occupied to enjoy superior comfort.
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SIf you have a humidifier installed for your system, touch HEATING
HUMIDITY to set the desired humidity level within the home.
d You will have the option to turn ON or OFF your humidifier from
this screen.
d Once your Humidifier is turned ON, use the Up (Y) and Down (B)
buttons to set the desired humidity level between 5--45%.
d Press SAVE when finished, or CANCEL to discard any changes.
SNext, select your desired humidity level during cooling by touching
COOLING HUMIDITY.
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d Use the Up (Y) and Down (B) buttons to set the desired dehumidi-
fication level between 46--58%.
d Touch YES or NO for the system to over--cool the conditioned
space by up to 3º F to remove as much humidity out of the air as
possible.
d Press SAVE when finished, or CANCEL to discard any changes.
Home Comfort Profile Fresh Air Control
SIf a ventilator is installed in your home, select the amount of fresh air to
circulate during heating mode by touching Heating Fresh Air.
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SYou willhave the option of choosing among AUTO, MANUAL,or
OFF.
d The AUTO setting will allow the user to choose the maximum fresh
air that the ventilator will provide. Selections are Low, Medium or
High.
d The MANUAL setting allows you to select the percentage of fresh
air to supply your home.
d Use the Up (Y) and Down (B) buttons to set the desired ventilator
speed level.
d Press SAVE when finished, or CANCEL to discard any changes.
SIf applicable, next select the amount of fresh air to circulate during cool-
ing mode by touching COOLING FRESH AIR. Again, you will have
the option of choosing among AUTO, MANUAL and OFF.
d Use the Up (Y) and Down (B) buttons to set the desired ventilator
speed level.
d Press SAVE when finished, or CANCEL to discard any changes.
Away Comfort ProfileHumidity Control
You may wish to have different humidity settings when you’re away. Press the
Menu area on the Main Screen to access the additional menu selections. Select
Comfort Profiles, then select Humidity and Fresh Air Profiles option.
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STouch AWAY to set your humidity settings while you are away from
home to save the most amount of energy.
SIf you have a humidifier installed for your system, touch HEATING
HUMIDITY to set the desired humidity level when you are away from
home.
d Use the Up (Y) and Down (B) buttons to set the minimum humid-
ity level between 5%--45%.
d Press SAVE when finished, or CANCEL to discard any changes.
STo set the desired humidity level during cooling,touch COOLING
HUMIDITY.
d Use the Up (Y) and Down (B) buttons to set the maximum dehu-
midification level at NONE or between 55--65%.
d Touch YES or NO for the system to over--cool the conditioned
space by up to 3_ F to remove as much humidity out of the air as
possible.
d Press SAVE when finished, or CANCEL to discard any changes.
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Away Comfort Profile Fresh Air Control
You may wish to have different Fresh Air profiles for when you’re away. Press the
menu area on the Main Screen to access the additional menu selections. Select
Comfort Profiles, then select Humidity and Fresh Air Profiles option.
STouch AWAY to set your fresh air settings while you are away from
home.
SIf a ventilator is installed in your home, select the amount of fresh air to
circulate during heating mode by touching HEATING FRESH AIR.
d You will have the option of choosing between AUTO, MANUAL,
or OFF.
d The AUTO setting will allow the user to choose the maximum fresh
air that the ventilator will provide. Selections are Low, Medium or
High.
d The MANUAL setting allows you to select the percentage of fresh
air to supply to your home.
d Use the Up (Y) and Down (B) buttons to set the desired ventilator
speed level.
d Press SAVE when finished, or CANCEL to discard any changes.
SIf applicable, selectthe amount of fresh air to circulate during cooling
mode by touching COOLING FRESH AIR. Again, you will have the
option of choosing among AUTO, MANUAL and OFF.
d Use the Up (Y) and Down (B) buttons to set the desired ventilator
speed level.
d Press SAVE when finished, or CANCEL to discard any changes.
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Vacation Comfort Profile Humidity Control
You may wish to have different humidity settings when you’re on Vacation. Press
the Menu area on the Main Screen to access the additional menu selections. Select
Comfort Profiles, then select Humidity and Fresh Air Profiles option.
STouch VACATION to set your humidity settings while you are on vaca-
tion to save the most amount of energy.
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SIf you have a humidifier installed for your system, touch HEATING
HUMIDITY to set the desired humidity level when you are away from
home.
d Use the Up (Y) and Down (B) buttons to set the minimum humid-
ity level between 5%--45%.
d Press SAVE when finished, or CANCEL to discard any changes.
STo set the desired humidity level during cooling,touch COOLING
HUMIDITY.
d Use the Up (Y) and Down (B) buttons to set the maximum dehu-
midification level at NONE or between 55--65%.
d Touch YES or NO for the system to over--cool the conditioned
space by up to 3_ F to remove as much humidity out of the air as
possible.
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d Press SAVE when finished, or CANCEL to discard any changes.
Vacation Comfort Profile Fresh Air Control
SIf a ventilator is installed in your home, select the amount of fresh air to
circulate during heating mode by touching HEATING FRESH AIR.
SYou will have the option of choosing between AUTO, MANUAL,or
OFF.
d The AUTO setting will allow the user to choose the maximum fresh
air that the ventilator will provide. Selections are Low, Medium or
High.
d The MANUAL setting allows you to select the percentage of fresh
air to supply to your home.
d Use the Up (Y) and Down (B) buttons to set the desired ventilator
speed level.
d Press SAVE when finished, or CANCEL to discard any changes.
SIf applicable, selectthe amount of fresh air to circulate during cooling
mode by touching COOLING FRESH AIR. Again, you will have the
option of choosing among AUTO, MANUAL and OFF.
d Use the Up (Y) and Down (B) buttons to set the desired ventilator
speed level.
d Press SAVE when finished, or CANCEL to discard any changes.
SCHEDULES
Program your Infinity Touch Control by selecting the SCHEDULES icon. You may
select to use the guided scheduling feature, view or edit your schedule or upload
your schedule from a USB drive.
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View or Edit Schedule
STo set a specific day use the Left (A) and Right (") buttons beside the
day names.
d If you wish to copy this schedule to other days, touch COPY above
the day.
d Select the days you wish to have the same schedule, then touch
COPY.
STo select the time the activity starts, touch the TIME icons. Use the Up
(Y) and Down (B) buttons to setthe desired start time.
SIf you wantto delete a time period, touch the TIME icon, then touch
DELETE.
STo change the desired activity touch the ACTIVITY icon then select the
d To set a specific room, use the Left (A) and Right (") buttons
beside the zone name.
d If you wish to copy this schedule to a different zone, touch COPY
above the zone name.
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d Select the zones you wish to have the same schedule, then press
COPY.
Guided Scheduling
The Guided Scheduling feature will prompt you with simple questions to help set a
schedule that meets your desired comfort level and lifestyle.
If you are satisfied with your comfort settings, proceed to the next screen.
If you are not, go through the process outlined under Comfort Profiles (Pg. 11).
1. If you have a zoning system, the next question will prompt you to pick the
zone you wish to schedule.
SSelect the desired zone to program, then touch NEXT.
SIf you do not have a zoned system, the control will skip this question.
2. The next question will prompt you to select the days you wish to schedule.
SYou may select individual days, all days or weekdays by touching their
respective buttons.
SAfter you have selected the desired days,touch NEXT to continue.
3. The next question will ask what time you wake up on the scheduled days.
SUse the Up (Y) and Down (B) buttons to set the time you wake up.
SAfter you have selected the correct time, touch NEXT to continue.
4. The next question will ask if someone is home all day.
SSimply touch YES or NO to answer this question.
SIf you select NO, the next question will ask what time you leave the
home.
d Use the Up (Y) and Down (B) buttons to set the time you leave.
d After you have selected the correct time, touch NEXT to continue.
SYou will then be asked what time you will return to your home.
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d Use the Up (Y) and Down (B) buttons to set the time you return
home.
d After you have selected the correct time, touch NEXT to continue.
5. If you select YES or have completed the previous steps, the next question
will ask if you want different sleep settings.
SIf you select YES, the next question will ask what time you go to sleep.
d Use the Up (Y) and Down (B) buttons to set the time you go to
sleep.
d After you have selected the correct time, touch NEXT to continue.
6. If you select NO or have completed the previous steps, you will be shown a
screen that the scheduling process is complete for the selected days and
zones (if applicable).
SIf you have completed the schedule, touch SAVE continue.
SIf you touch CANCEL, it will prompt you back to step 5.
7. If you touched SAVE in step 6, you will be asked if you want to schedule
more days.
SSimply touch YES or NO to answer this question.
SIf you select YES, you will return to step 2 and follow the process.
8. If you select NO, the screen control will show you the newly created schedule.
SIf you have a zoning system, you will be asked if you want to schedule
another zone.
d If you select YES, you will return to step 2 and follow the process.
d If you select NO, you will see the newly created schedule.
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Upload My Schedule
The Upload my Schedule feature will allow you to upload your schedules from a
PC or MAC computer, load those schedules onto a USB memory device, and
upload the schedules into the Infinity Touch Control.
STo download the MyInfinity application for your computer, sign into the
MyInfinity website at www.MyInfinityTouch.Carrier.com
d Click on the Downloads tab.
d Click on the Adobe Air download link and install Adobe Air onto
your computer.
d Once Adobe Air is installed on your computer, download the MyIn-
finity air application.
d The MyInfinity application provides a virtual Infinity Touch Control
for you to use on your computer. You cn perform all of the programming steps on your computer that you can perform on the
Infinity Touch Control.
SOnce the schedules are complete, inserta USB memory device into your
computer. Add a new folder to the USB device labeled User.Makesure
that this folder is at the top of the folder chain in the USB device; this is
also called the “root directory.”
d Select the Save Schedule to the USB Drive option on the Sched-
ules menu. Read the directions and then select Export.
d Save the schedule file in the Use folder on the USB device.
d Once that is complete, safely remove the USB device from the com-
puter.
SInstall the USB device into the USB port on the bottom of the Infinity
Touch Control.
SOn the Infinity Touch Control, select Schedules from the Menu screen,
then select the Upload Schedule from USB Drive option.
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.
SIf the folder and file have been placed correctly on the USB device, you
will be asked if you wish to upload the schedule.
d Select Ye s.
d When successful, press Next.
VACATION
Touch the VACATION icon in order to set a prolonged vacation schedule.
STouch PLAN VACATION to begin your vacation schedule.
SUse the Up (Y) and Down (B) buttons to set the time and date of when
your vacation begins; then touch NEXT.
SUse the Up (Y) and Down (B) buttons set the fan speed and the tem-
perature range you wish to keep your house;then touch NEXT.
SUse the Up (Y) and Down (B) buttons to set the time and date of when
plan to return from your vacation; then touch NEXT.
SReview your vacation schedule to make sure it is accurate. If it is cor-
rect, touch SAVE to complete your vacation schedule.
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REMINDERS
With the Infinity Touch Control, there are accessory messages to remind you when
it is time for maintenance. Select the REMINDERS icon from the menu screen.
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SYou have the option of choosing a pop--up reminder for your air filter,
humidifier, UV lights, or ventilator pre--filter.
STo enable a reminder, touch YES.
SAfter you have selected your desired reminders, touch SAVE.
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OPERATING STATUS
The OPERATING STATUS menu gives a quick look at the status of your InfinityR
Heating and Cooling System.
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Within the operating status, you can view which function is operating, and what
stage the heating or cooling equipment is in. When you are finished looking at the
operating status, press the DONE button to return to the previous menu.
Accessories Status
Within the accessory status, you can view how much of each accessory has been
consumed, and reset the counter for each accessory.
STo reset the counter for your installed accessory,touch the RESET but-
ton, then press SAVE.
STo return to the previous menu, press CANCEL.
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Temperature Control Status
The Temperature Control Status allows you to take a quick look at the actual
temperatures, and temperature set points for each zone in your system.
SWhen you are done looking at your zone status, press DONE.
The system will indicate which mode is running by showing an arrow, which points
to either the heating or cooling set point.
If the system is preparing for the next program period, an indicator will be
displayed to show that the system is moving the temperature toward the next
programmed set point.
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DISPLAY
The following display preferences can be adjusted for Infinity Touch Control,
Temperature Units (°For°C), Backlight Levels, Sound Settings and Screen
Saver Settings.
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Temperature Units
Select the desired temperature units, either °F for Fahrenheit, or °Cfor
Celsius and touch SAVE.
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Backlight Levels
SBacklight levels are programmable for each Comfort Profile setting
HOME, AWAY, WA K E ,orSLEEP.
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SUse the Up (Y) and Down (B) buttons to set/change the brightness of
back lighting.
d Brightness levels include OFF or 1--10°.
NOTE: After 30 seconds of inactivity on the touch screen, the backlight level shall
be set back to the current selected level which may be OFF.
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Sound Settings
To allow a buzzer to sound on each touch of the screen, touch ENABLE;otherwise,
touch DISABLE.
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Screen Saver Settings
To allow a photo to act as a screen saver, touch ENABLE; otherwise, touch
DISABLE.
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Touch Screen Calibration
If you experience any problems with touch position accuracy, Touch Screen
Calibration can be performed by following the on--screen prompts.
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ENERGY TRACKING
The Infinity Touch Control has the ability to monitor and estimate the energy
consumption of certain models of your Infinity System.
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STouch VIEW ENERGY USAGE to view the estimated energy con-
sumption in daily,monthly or annual time intervals. You can view energy consumption in units (kWH for electric and selected unit for gas
heat), or in dollars.
SIf a gas furnace is installed, you can SELECT FUEL TYPE (natural gas
or propane), and also SELECT FUEL DISPLAY UNITS.
STouch ENTER ENERGY PRICES to enter the current electric and gas
utility rates.
d Use the Up (Y) and Down (B) buttons to set the costs per KWH
and cost per Therm or your selected unit.
d Once the correct pricing is entered, press SAVE.
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TIME / DATE
The TIME/DATE icon allows you to set the time and date for the Infinity Touch
Control.
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Set Time and Date
The time and date can either be set manually or can be synchronized with the web
server (only for Wi--Fi enabled units). From the main screen, touch MENU, on the
bottom of the control. The TIME/DATE icon will bring up the time and date menu.
Manually Adjust Time and Date
Select manually adjust time and date and follow these steps:
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STo se t t he HOUR, MINUTE, MONTH, DAY,orYEAR, touch the
feature you wish to change.
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SUse the Up (Y) and Down (B) buttons to make the appropriate
changes.
SWhen you have completed allof the settings touch SAVE.
Setup Daylight Savings Time
You can program your Infinity Touch Control to automatically adjust for daylight
saving time. From this screen, you can also choose to override the preprogrammed
start and end dates for daylight saving.
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Setup Time Zone
The time zone can be selected by selecting the setup time zone from the menu.
Then select the time zone for the location. Time zones for both US and Canada are
included.
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Enable Time Synchronization
After setting up the time zone, the time synchronization can then be done. Both
must be done in order to enable time synchronization.
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SERVICE
Selecting the SERVICE icon from the menu screen will allow you to view service
contact information, set--up or modify service reminders and update the software
for your wall control.
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Service Information
Your dealer information is easily accessible and may already be pre--programmed
in your Control by your dealer. Select the SERVICE INFORMATION option.
SEither yourdealer’s contact information or the Carrier Service number,
1--800--Carrier, will appear.
SThis information will also appear if your system requires service.
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Service Reminder Update
This option will allow you to setup routine service reminders. Once the reminder
option is enabled, you can select the frequency of these reminders (3 to 18 months).
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Software Update
Carrier will periodically issue software updates for the Infinity Touch control. For
the Wi--Fi models, SYSTXCCITC01--A and SYSTXCCITW01--A, updates will
download automatically through your Wi--Fi connection, allowing you to install
them at your convenience. For non--Wi--Fi a model, SYSTXCCITN01--A, software
updates will be made available on the MyInfinity website for download to a USB.
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Updating Software Using USB
SWhen software updates are available, they will be posted to on the
downloads page of the MyInfinity website,
www.MyInfinityTouch.Carrier.com/Infinity/Downloads
NOTE: You will obtain best results using a USB drive that is 2GB, 4GB or 8GB in
size.
SFrom the downloads page on the MyInfinity website, click on the link
under the Download Latest Software
SRead the End User License Agreement (EULA).
SAt the bottom of the EULA, choose “Yes” if you accept the agreement.
d NOTE: If you do not wish to accept the agreement, you will not be
able to download the software update.
SUse the Download link provided in the EULA document to download
the software update package.
.
A13253
37
SHighlight the TSTAT folder in the WinZip window by clicking on the
folder icon ONCE to highlight the proper folder to be downloaded to the
USB drive. Then click on EXTRACT.
SChoose the USB memory device root directory as the location to extract
the folder from the zip file. When the download is complete, the TSTAT
folder will appear on the root directory of the USB device. Verify that
the files, including the “.hex” file, have been extracted into the TSTAT
folder of the USB drive.
A13254
SPlug the USB into the bottom of the Infinity Touch wall control and
clickontheUPDATE SOFTWARE USING USB.
SPress Yes to continue with the software upgrade.The upload and instal-
lation will take several minutes.
SWhen the software upgrade is complete, a “successful” message will
appear. Click DONE.
38
SThe Infinity Touch control will perform a restart after the DONE button
is pressed. Once the Infinity Touch control has successfully restarted, the
USB device may be removed.
SThis completes the software upgrade process.
Updating Software Using Wi--Fi
(SYSTXCCITCC01--A and SYSTXCCITW01--A models only)
When software updates are available, this reminder message will be displayed on
the home screen of the Wi--Fi models, only.
A13255
Touch anywhere inside the software update reminder message to install the latest
software or customize your reminder messages for software updates.
A13256
39
Selecting YES will initiate the software update process. Your Infinity Touch control
will reboot in order to complete the software update process. All of your previously
stored information and settings will be maintained.
NOTE: Select DETAILS to view the release notes associated with the software to
be downloaded.
Selecting NO will allow to set--up a reminder for a later time or you can disable the
reminder feature for this particular software update.
A13257
Model / Serial Numbers
This screen will allow you to access the model numbers and serial numbers for the
installed equipment.
A14255
40
PHOTO UPLOAD
With the Infinity Touch Control, you can upload a personal photo to act as a screen
saver. Select the PHOTO UPDATE icon from the menu screen.
A12122
SUse the PC application to upload the photo on the control and save it to
a standard USB drive. Go to https://www.MyInfinityTouch.com
select the Infinity Touch Control and click the downloads tab to download the MyInfinity application for either PC or MAC. Install the software on your computer, then go to the Menu and select Photo Export.
Follow the instructions on--screen in the PC application.
STouch the upload photo icon on the menu screen on the Infinity Touch
Control.
SPlace the USB drive into the USB port on the bottom ofthe Infinity
Touch Control when prompted.
SThe controlwill automatically upload the photo.
SOnce complete, you will receive a confirmation that your photo is
loaded.
and
41
HEATSOURCE (IF APPLICABLE)
With the Infinity Touch Control, you can select the desired heat source of your
system, if your system is equipped as a HYBRIDHEATR System. Select the
HEATSOURCE icon from the menu screen.
A12155
NOTE: Options available on this screen will correspond to the equipment attached.
SThe default is for the system to control the heat source.
STo have only the furnace control, select FURNACE ONLY.
STo have only the heat pump, selectHEAT PUMP ONLY.
SWhen you have made the appropriate selection, touch SAVE.
42
ZONE NAMES (IF APPLICABLE)
With the Infinity Touch Control, you have the ability to customize zone names.
Select the ZONE NAMES icon from the menu screen.
A12156
STouch the zone in which you choose to change the name.
SChoose between selecting a COMMON NAME or CREATE A CUS-
TOM NAME.
d If you choose select a common name, touch the name you want for
that particular zone.
d If you choose create a custom name, use the ( or clear) button to
erase the existing zone name. Then, use the on--screen keyboard to
type in the name you want for that particular zone.
Home Automation System Interface (If Applicable)
The Infinity Touch Control can connect to a variety of home automation systems.
Note that not all Home Automation systems may be compatible. Your dealer can
access information for interfaces to home automation systems. See the Infinity
Touch Control Installation Instructions for more details.
Your dealer can work with your home automation supplier to see if the systems are
compatible, or to see if the home automation supplier can make them compatible.
43
SCREEN LOCK
The screen may be locked by selecting the SCREEN LOCK icon from the menu
screen.
A13246
SA message will pop up asking if you want to proceed with the screen
lock. Selecting Yes will lock the screen and take you back to the home
screen.
A13247
STo unlock the screen, press and hold UNLOCK in the bottom left hand
corner for 10 seconds.
44
A13248
SThe screen will change and the control will then be accessible.If the
screen is to be locked again, return to the menu, select the screen lock
and touch YES.
WIRELESS
With the appropriate models, the Infinity®Touch Control can connect to the in
home Wi--Fi to connect the Infinity System to the Internet. The model
SYSTXCCITW01--A wall control comes bundled with an Infinity Wireless Access
Point. This establishes an independent Infinity System Wi--Fi network. The model
SYSTXCCITC01--A is intended to connect to an existing home Wi--Fi network, or
to be added to an existing Infinity System Wi--Fi network. If the in--home Wi--Fi is
found to be incompatible with SYSTXCCITC01--A, an Infinity Wireless Access
Point (SYSTXXXGWR01) or any other compatible wireless router can be installed
to establish Wi--Fi connectivity.
Please call 1--800--CARRIER for support with Wi--Fi set--up and connection to the
MyInfinity Server.
The ability to remotely access and adjust the settings of the Infinity
with the MyInfinity web and mobile applications is dependent on the compatibility
of the user’s computer/network or mobile device, the Infinity Touch Control, and/or
the MyInfinity web server with, and the availability of, the user’s Internet service
provider or mobile device carrier service. Carrier Corporation makes no
45
®
Touch Control
representations or warranties, express or implied, including, to the extent permitted
by applicable law, any implied warranty of merchantability or fitness for a
particular purpose or use, about the compatibility of the user’s computer/network,
or mobile device, with the Infinity Touch Control, and/or the MyInfinity web server,
with, and the availability of, the user’s Internet service provider or mobile device
carrier service, or that the ability to remotely access and adjust the settings of the
Infinity Touch Control will not be negatively affected by the network--related
modifications, upgrades, or similar activity of the user’s Internet service provider or
mobile device carrier service.
SYSTXCCITC01--A Models (only)
To establish Wi--Fi connectivity to the Infinity Touch Control using the in --home
router or wireless access point the wireless access point SSID and
password/passkey must be known for set--up.
A13241
SSelect the WIRELESS from the menu screen
SMake sure the Wi--Fi connection is enabled, by touching ENABLED.
STouch SETUP A WI--FI CONNECTION to begin the process.
SNext, touch SCAN FOR AVAILABLE ACCESS POINTS.
46
A13235
SOn the next screen look for the SSID of the router/access point. After
being selected, it will be outlined in faint blue. Then select NEXT.
A13236
SThe selected network will show. Choose an appropriate Wi--Fi security.
Usually auto--detect will correctly identify the type of security used. If
the network has no security it will show as on the left, but a secured
network will prompt for the Wi--Fisecurity key.
47
A13237
SIf a Wi--Fisecurity key is shown as on the right hand picture above then
select the white bar and enter the security key, then select NEXT.
STouch in the security key area,and the keyboard will appear.
d Use the on screen keyboard to enter the Wi--Fi security key, then
touch NEXT.
SThe controlwill inform you if the connection is successful. If so, touch
DONE.
d If the connection is unsuccessful, verify that the proper information
has been entered before you touch RETRY. The control will go
through the process again.
A13238
48
SAfter the control has connected to the network, go to
www.MyInfinityTouch.Carrier.com to register the unit and begin remote
access. This requires the MAC address and serial number of the Infini-
®
ty
Touch Wall Control. To find the serial number and MAC address of
the Infinity
®
Touch Wall Control, click on Menu,Down Arrow, Wireless
and View MyInfinity Info. This screen will provide the information
needed on the MyInfinity website during registration.
SIf you have any issues, please contact your servicing dealer.
SWhen the connection to the MyInfinity web server has been established,
the status screen will show Connected for both Wi--Fi and the server.
Connected:
Not Connected:
A13242
SYSTXCCITW01--A Models (only)
To establish Wi--Fi connectivity to the Infinity Touch Control through the Infinity
System Wireless Access Point (TP--LINKR Device), connect the WAN (BLUE
port) connection of TP--LINK Wireless Access Point to the home’s existing router
LAN port using the provided Ethernet cable. The LAN ports on the back of the
TP--LINK Wireless Access Point should not be used for other devices. The Infinity
(TP--LINK) Wireless Access Point should only be used for connection of the
Infinity Touch Control(s) and is not intended to be used wired or wirelessly with
any other devices.
49
A12114
SSelect the WIRELESS from the menu screen
SMake sure the Wi--Fi connection is enabled, by touching ENABLED.
STouch SETUP A WI--FI CONNECTION to begin the process.
SNext, touch SCAN FOR AVAILABLE ACCESS POINTS.
A12115
SSelect the myHVACxxxxxx connection from the list, then touch NEXT
(myHVAC is followed by the last6 digits of your Wireless Access
Point’s MAC address; see the label on the bottom of the TP--LINK Wireless Access Point).
50
SSID & Security Key
A12357
SYou may have to use the down arrow to scan to the next screen to find
“myHVACxxxxxx”.
A12116
SUse the on screen keyboard to enter the Wi--Fisecurity key, then touch
NEXT.
d Touch in the security key area, and the keyboard will appear.
d The security key can be found on the back of the TP--LINK Wire-
less Access Point.
51
A12117
SThe controlwill inform you if the connection is successful. If so, touch
DONE.
d If the connection is unsuccessful, verify that the proper information
has been entered before you touch RETRY. The control will go
through the process again.
A12118
SAfter your control has connected to the network, go to
www.MyInfinityTouch.Carrier.com
to register the unit and begin remote
access. This requires the MAC address and serial number of the InfinityR Touch Wall Control, NOT the Wireless Access Point. To find the
serial number and MAC address of the Infinity Touch WallControl,
click on Menu, Down Arrow, Wireless and View My Infinityr Info. This
52
screen will provide the information needed on the MyInfinityr website
during registration.
SIf you have any issues, please contact your servicing dealer.
SWhen the connection to the MyInfinity web server has been established,
the status screen will show Connected for both Wi--Fi and the server.
TP--LINK is a trademark of TP--LINK Technologies Co., Ltd.
Wi--Fi Diagnostics
Wi--Fi diagnostic information is available for troubleshooting purposes.It is located
in the Advanced Settings menu. Information from this screen may be requested
during a customer service call.
A13243
53
WEATHER
When the Infinity Touch Control is connected to a Wi--Fi network, use the
WEATHER icon to retrieve the weather forecast based your postal code.
A12119
STo enter your postal code, touch CHANGE CURRENT LOCATION.
SNext, select your country (United States, Canada, or Mexico).
STo enter your postal code, touch in the blank area; then enter your postal
code using the on screen keyboard.
SAfter you have entered your postal code,touch SAVE.
A12120
54
UTILITY SETUP
This section is only applicable if your utility company is running a demand
response or price response program in which you have agreed to participate.
Contact your local electrical utility company for information about programs in
your area.
NOTE: If you do want to participate with your electrical utility company, a service
person must enable the utility event interface.
A14262
Utility Event
Your utility may send price response or demand response events to your Wi--Fi
enabled Infinity Touch Control. When a price response or demand response event is
received, your temperature set points will be automatically adjusted depending on
the utility event setup settings that you have selected.
When a utility event is in progress…
SThe temperature set points will be automatically adjusted depending on
the utility event setup. The adjusted heating and cooling temperatures
will be displayed in green on the main screen along with a “utility
event” message.
SA utility event icon will appear on the home screen. Pressing the icon or
manually adjusting the heating and cooling set points will display the
55
type of event, the adjustment to the heating and cooling set points, the
time the event will end, an accept button,and an override button.
SPressing the accept button will accept the adjustments made to the heat-
ing and cooling set points.
SPressing the override button will change the heating and cooling set
points back to their original values prior to the event.
Price Response
Price response determines how the heating and cooling set points will be adjusted
during a pricing event with two choices -- offsets or absolute temperature. When
offsets are selected, the heating and cooling set points are adjusted by the number of
degrees selected. When absolute temperature is selected, the heating and cooling
set points are adjusted to heating and cooling temperatures.
A14263
Price Settings
When the electric rate from the utility company meets or exceeds the
“ELECTRICAL RATE”, the heating and cooling set points will be adjusted
according to the absolute temperature or offset shown here. If the set point at the
time of the event is more favorable (uses less energy) than what you have
programmed, the Infinity Touch Control Thermostat will use the more favorable set
point for the duration of the event.
56
A14264
Demand Response
Demand response determines how the heating and cooling set points will be
adjusted during a demand response event with two choices -- offsets or absolute
temperature. When offsets are selected, the heating and cooling set points are
adjusted by the number of degrees selected. When absolute temperature is selected,
the heating and cooling set points are adjusted to heating and cooling temperatures.
A14265
57
Demand settings
When a demand response is received from the utility company, the heating and
cooling set points will be adjusted according to the absolute temperature or offset
shown here. If the set point at the time of the event is more favorable (uses less
energy) than what you have programmed, the Infinity Touch Control Thermostat
will use the more favorable set point for the duration of the event.
A14266
Response Limits
Response limits are minimum heating and maximum cooling temperatures allowed
during a utility event. These limits are not exceeded and are intended to protect the
occupant premises from extreme temperatures that might otherwise be imposed by
a utility event.
A14267
58
Restore UE factory Default Settings
Restore UE (Utility Event) factory default settings will restore all utility event set
points and price settings to their original factory default values.
A14268
59
NOTES
60
Infinity, Touch ’N’ Got and HYBRIDHEATRare trademarks or registered
trademarks of Carrier Corporation in the United States and other countries. Other
brands and product names are trademarks of their respective holders.
U.S. Export Classifica tion: EAR99.
Copyright 2014 Carrier Corp. S 7310 W. Morris St. S Indianapolis, IN 46231
Edition Date: 03/14997-011290-7-R
Manufacturer r eserves the right to change, at any time, specifications
and designs without notice and without obligations.
Catalog No: OMSYSTXCCITW---07
Version 11 Software Release
Repla ces: OMSYSTXCCITW--- 06
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