Carrier SmartPlug SP-A-PH User Manual

S M A R T + C O O L

P L U G

M O B I L E

A P P

A I R

C O N D I T I O N E R

F R E Q U E N T L Y

A S K E D

Q U E S T I O N S

C A R R I E R

S M A R T + C O O L

P L U G

TABLE OF CONTENTS

• Technical Specifications

• Plug Components

• How to Install

• Led Indicator

• Items included in the box

• Care and maintenance

• SMART+COOL PLUG Warranty

>>Back to Main Table of Contents<<

TECHNICAL SPECIFICATIONS

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TECHNICAL SPECS

- Window type air conditioner up to 2.5hp with auto­restart feature*

- Smartphone with Bluetooth LE, iOS 11 or higher, or

Android

- Home Wi-Fi 2.4 GHz 802.11 b/g/n (not compatible with
5Ghz routers)

SYSTEM REQUIREMENTS

INPUT

220 VA C, 15A , 50/60Hz, Resistive

OUTPUT

240 VA C, 15A , 50/60Hz, Inductive

PLUG TYPE

NEMA 6

-15P/R

OPERATING TEMPERATURE

0

C to 50 C

PRODUCT WARRANTY

1 Year

USAGE

Indoor Only

QUANTITY

1 Smart Pl ug

• Required for remote control units only – allows the air conditioner

to automatically resume operation after a power outage.

• Check with your air conditioner manufacturer for this feature.

SMART PLUG COMPONENTS

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LED BULB

AIR CON

POWER SOCKET

SMART PLUG
PRONGS

H O W T O I N S T A L L

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L E D I N D I C A T O R

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LED BULB COLOR LED BULB ACTIVITY INDICATOR

No light

Smart+Cool

Plug not working; no power source

Steady on

Your Smart+Cool

Plug is connected to the WIFI network

Blinking every 1

second

Your Smart+Cool

Plug cannot connect to the WIFI network

Rapid

blinking every few seconds

Your Smart+Cool

Plug is sending data to the internet

Steady On

The power state for

the A/C i s OFF as controlled by the app

Blinking every 1

second

Possible internet

connectivity issue

Slow Blinking

every 1 second

The Smart+ Cool plug is restarting

Rapid

Blinking (twice for each LED)

A factory reset or software update is in progress

NO LIGHT GREEN RED GREEN & RED

(Alternate Blinking)

I T E M S I N S I D E T H E B O X

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SMART+COOL

PLUG

WELCOME

KIT

SMART+COOL PLUG

WARRANTY CERTIFICATE

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C A R E A N D M A I N T E N A N C E

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The plug can be only used

indoors where the plug is not

exposed to the environment

or moisture

Inspect that your socket is

meant for the AC has no

damage or obstruction that

may cause the Smart+Cool

plug to be loose or placed in

a way that may cause

damage to the device.

Lastly make sure the your
socket has the right voltage
required for the Smart+Cool

plug. The Smart+Cool plug is
rated at 220V 15A input and

240V 15A.

The plug should be properly

plugged directly in to the

socket. Avoid plugging into

an extension cord or surge

protector.

>>Back to Carrier Smart+Cool Plug Table of Contents<<

WARRANTY

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C A R R I E R

S M A R T + C O O L

A P P

TABLE OF CONTENTS

• Compatibility & Where to Download

• Registration

• Pairing

• Log In

• Forgot Password

• Adding a new plug

• App Features

• Firmware update

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COMPATIBILITY &WHERE TO DOWNLOAD

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- Smartphone with
Bluetooth LE, iOS 11 or
higher, or Android

- Smart+Cool is not
compatible with Android

OS (Lollipop)

SYSTEM REQUIREMENTS

REGISTRATION

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To access the registration

module in the main screen click
on:

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REGISTRATION

Registration
Options

Register via Email

Register via Facebook

Both located on the middle part
of the screen.

E M A I L R E G I S T R A T I O N

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Fill up the Registration Form.

Make sure you register a new
unregistered email address.
Make sure the passwords are

correct.

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BACK TO REGISTRATION

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NEXT PAGE

REGISTRATION > VIA EMAIL > INPUT INFORMATION

[e-mail]

Juan

De la Cruz

E M A I L R E G I S T R A T I O N

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You are now in the email

verification process.

Check your inbox in the email

address you registered.

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NEXT PAGE

REGISTRATION > VIA EMAIL > INPUT INFORMATION > EMAIL VERIFICATION

E M A I L R E G I S T R A T I O N

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You should receive an email

verification like this. Click on the
verification link.

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NEXT PAGE

REGISTRATION > VIA EMAIL > INPUT INFORMATION > EMAIL VERIFICATION

Juan,

E M A I L R E G I S T R A T I O N

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When you click the verification

link you should see something
like this.

Your email address is now

verified.

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NEXT PAGE

REGISTRATION > VIA EMAIL > INPUT INFORMATION > EMAIL VERIFICATION

E M A I L R E G I S T R A T I O N

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You should receive a welcome

email like this. You are now
successfully registered. You can
now go back to the Smart Cool
App.

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NEXT PAGE

REGISTRATION > VIA EMAIL > INPUT INFORMATION > EMAIL VERIFICATION

Juan,

E M A I L R E G I S T R A T I O N

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After a successful email

verification when you return to
your Smart Cool App you should
see something like this.

Click on Continue

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PAIRING OF SMART+COOL PLUG

BACK TO REGISTRATION

REGISTRATION > VIA EMAIL > INPUT INFORMATION > EMAIL VERIFICATION

FACEBOOK REGISTRATION

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At the registration page, you

may choose to register using
Facebook account

Register using
Facebook

account

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REGISTRATION > VIA FACEBOOK

BACK TO REGISTRATION

FACEBOOK REGISTRATION

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You will be led to the Facebook

confirmation section and you
may choose to login with either
your Facebook app or log in
with phone or email

>>Back to Carrier Smart+Cool APP Table of Contents<<

2 / 5

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REGISTRATION > VIA FACEBOOK > FACEBOOK CONFIRMATION

FACEBOOK REGISTRATION

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It will then lead you to

notification page where you are
requested to allow Smart+Cool
app to sync with Facebook your
public profile and email address

Click on Continue

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3 / 5

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REGISTRATION > VIA FACEBOOK > FACEBOOK CONFIRMATION

Continue as Juan de la Cruz

Click on continue

FACEBOOK REGISTRATION

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Facebook and the Smart+Cool

app will now sync

Click on Open

Click on Open

4 / 5

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REGISTRATION > VIA FACEBOOK > FACEBOOK CONFIRMATION > SYNC

FACEBOOK REGISTRATION

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It will then bring you back to the

Smart+Cool App registration
page with your basic
information already filled up

Click on Continue

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BACK TO REGISTRATION

REGISTRATION > VIA FACEBOOK > FACEBOOK CONFIRMATION > SYNC > COMPLETION

PAIRING OF SMART+COOL PLUG

Click on continue

[e-mail]

Juan

De la Cruz

PAIRING

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*Important: The user should first turn ON the phone’s

Bluetooth as well as connect the phone to the

preferred Wi-Fi connection as the app will auto

populate the network name (SSID name) during Wi-Fi

set-up with the Smart+Cool plug. The user simply has

to provide the Wi-Fi password to complete

configuration.

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WI-FI

BLUETOOTH

Juan de la Cruz

PAIRING

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Since this is a new account the

Smart Cool App will ask you to
add your first plug. Swipe on the
Bluetooth toggle in the upper
right side of the screen.

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PAIRING VIA BLUETOOTH

PAIRING

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This will bring you to the iOS

settings. Click on Bluetooth
Button to turn it on.

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PAIRING VIA BLUETOOTH

Juan de la Cruz

PAIRING

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Turn on the Bluetooth toggle.

And Click on the Smart Cool
Back Button in the upper left
hand side of the screen.

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PAIRING VIA BLUETOOTH

PAIRING

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Your Smart Cool Plug should

now be visible in this screen.
Depending no your Plug it will
have “SmartCool” or “Buddee”
as the prefix of the Device

Name.

Click on it.

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PAIRING VIA BLUETOOTH

PAIRING

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You need to pair now with your

Smart Cool Plug.

Check the bottom part of the

Box of the Smart Cool Plug or

bottom of the plug for the pin.
Enter the pin in the textbox and
click pair.

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Bottom of the packaging

At the back of the plug

PAIRING VIA BLUETOOTH > BLUETOOTH PIN

PAIRING

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Now we need to add a

location. Click on Add Location.

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PAIRING VIA BLUETOOTH > BLUETOOTH PIN > ADD LOCATION

PAIRING

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You will be prompted with this

menu which will turn on GPS.
Click Always Allow.

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PAIRING VIA BLUETOOTH > BLUETOOTH PIN > ADD LOCATION

PAIRING

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The app will now try to

prepopulate the Address for this
location. You can edit it as you
see fit. Enter the name of the
Location and Click on Add

Location.

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PAIRING VIA BLUETOOTH > BLUETOOTH PIN > ADD LOCATION

PAIRING

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Click on the location you just

added to proceed to the next
step.

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PAIRING VIA BLUETOOTH > BLUETOOTH PIN > ADD LOCATION

PAIRING

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Enter the Name of the Room.

And Click on Next.

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PAIRING VIA BLUETOOTH > BLUETOOTH PIN > ADD LOCATION

PAIRING

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Enter the SSID of your wifi

network and Enter the WiFi
Password.

Click on done afterwards.

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- Home Wi-Fi 2.4 GHz

802.11 b/g/n (not
compatible with 5Ghz
routers)

SYSTEM REQUIREMENTS

PAIRING VIA BLUETOOTH > BLUETOOTH PIN > ADD LOCATION > CONNECTING TO WIFI

PAIRING

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When you have completed the

registration and pairing process
you should see something like
this.

You can now turn on and turn
off your plug.

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PAIRING VIA BLUETOOTH > BLUETOOTH PIN > ADD LOCATION > CONNECTING TO WIFI > COMPLETION

L O G I N

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Login button

Login here if you already have a

smart cool account

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FORGOT PASSWORD

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Login button

To access the forgot password

click on “Login” in the lower part

of the screen

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FORGOT PASSWORD

FORGOT PASSWORD

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Then click on the “Forgot Login”

link in the lower part of the
screen.

FORGOT PASSWORD

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Forget Password

FORGOT PASSWORD

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This will open a web browser

that looks like this.

Enter your email address and

Click on the Captcha.

Captcha
verification

3 / 9

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>>Back to Carrier Smart+Cool APP Table of Contents<<

FORGOT PASSWORD > ACCOUNT VERIFICATION

[e-mail]

FORGOT PASSWORD

>>Back to Main Table of Contents<<

Depending on how many times

you have done this, the
captcha may just ask you to
click on the button, or select
several images.

It’s supposed to be a security

measure to prevent bots from
spamming your email.

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>>Back to Carrier Smart+Cool APP Table of Contents<<

FORGOT PASSWORD > ACCOUNT VERIFICATION

[e-mail]

FORGOT PASSWORD

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If you entered the correct email

address and was able to
interact with the captcha
properly you should see this
screen.

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FORGOT PASSWORD > ACCOUNT VERIFICATION

FORGOT PASSWORD

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Check your registered Email for

a password recovery email like
this.

6 / 9

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FORGOT PASSWORD > ACCOUNT VERIFICATION

[e-mail]

FORGOT PASSWORD

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Click on the embedded

recovery link.

This process is validating that

you do own the email address

and you are resetting the
password to.

Password
Recovery

Link

7 / 9

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FORGOT PASSWORD > ACCOUNT VERIFICATION

[e-mail]

FORGOT PASSWORD

>>Back to Main Table of Contents<<

At this point we have validated

that you do own the email
address.

You can now set up your new

password. Make sure the
password and confirmation
password is the same.

New
Password

Confirm
New
Password

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FORGOT PASSWORD > ACCOUNT VERIFICATION > SET UP NEW PASSWORD

FORGOT PASSWORD

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After that you should see

something like this.

You can now go back to the

Smart Cool App and login using

your new password.

9 / 9

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BACK TO CARRIER SMART+COOL APP CONTENTS

FORGOT PASSWORD > ACCOUNT VERIFICATION > SET UP NEW PASSWORD

A D D I N G A N E W P L U G

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To Add a new plug Click on the

“+” button on the upper right
hand side of the screen.

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ADDING A NEW PLUG

NEXT PAGE

Add a
new plug

A D D I N G A N E W P L U G

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Click on the Bluetooth Button

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ADDING A NEW PLUG > BLUETOOTH PAIRING

NEXT PAGE

A D D I N G A N E W P L U G

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Click on the Bluetooth Button

Turn On the Bluetooth

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NEXT PAGE

ADDING A NEW PLUG > BLUETOOTH PAIRING

A D D I N G A N E W P L U G

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You should see something like

this.

Click on the Plug you want to

add.

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NEXT PAGE

ADDING A NEW PLUG > BLUETOOTH PAIRING

A D D I N G A N E W P L U G

>>Back to Main Table of Contents<<

You need to pair now with your

Smart Cool Plug.

Check the bottom part of the
Box of the Smart Cool Plug for

the pin. Enter the pin the

textbox and click pair.

5 / 12

PREVIOUS PAGE

>>Back to Carrier Smart+Cool APP Table of Contents<<

NEXT PAGE

ADDING A NEW PLUG > BLUETOOTH PAIRING

Bottom of the packaging

At the back of the plug

A D D I N G A N E W P L U G

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Now we need to add a

location. Click on Add Location.

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NEXT PAGE

ADDING A NEW PLUG > BLUETOOTH PAIRING > ADD LOCATION

A D D I N G A N E W P L U G

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You will be prompted with this

menu which will turn on GPS.
Click Always Allow.

7 / 12

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NEXT PAGE

ADDING A NEW PLUG > BLUETOOTH PAIRING > ADD LOCATION

A D D I N G A N E W P L U G

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The app will now try to

prepopulate the Address for this
location.

You can edit it as you see fit.

Enter the name of the Location
and Click on Add Location.

8 / 12

PREVIOUS PAGE

>>Back to Carrier Smart+Cool APP Table of Contents<<

NEXT PAGE

ADDING A NEW PLUG > BLUETOOTH PAIRING > ADD LOCATION

A D D I N G A N E W P L U G

>>Back to Main Table of Contents<<

Click on the location you just

added to proceed to the next
step.

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NEXT PAGE

ADDING A NEW PLUG > BLUETOOTH PAIRING > ADD LOCATION

A D D I N G A N E W P L U G

>>Back to Main Table of Contents<<

Enter the Name of the Room.

And Click on Next.

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PREVIOUS PAGE

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NEXT PAGE

ADDING A NEW PLUG > BLUETOOTH PAIRING > ADD LOCATION

A D D I N G A N E W P L U G

>>Back to Main Table of Contents<<

Enter the SSID of your wifi

network and Enter the WiFi
Password. Click on done
afterwards.

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NEXT PAGE

ADDING A NEW PLUG > BLUETOOTH PAIRING > ADD LOCATION > WIFI PAIRING

A D D I N G A N E W P L U G

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When you have completed the

registration and pairing process
you should see something like
this.

You can now turn on and turn
off your plug.

12 / 12

PREVIOUS PAGE

>>Back to Carrier Smart+Cool APP Table of Contents<<

BACK TO CARRIER SMART+COOL APP CONTENTS

ADDING A NEW PLUG > BLUETOOTH PAIRING > ADD LOCATION > WIFI PAIRING > COMPLETE

APP FEATURES

>>Back to Main Table of Contents<< >>Back to Carrier Smart+Cool APP Table of Contents<<

TABLE OF CONTENTS

• Turn the unit On / Off

• Consumption Monitoring

• Consumption Alert

• Scheduler

• Maintenance Reminder

• Service Request

• Chat

BACK TO CARRIER SMART+COOL APP CONTENTS

APP FEATURES

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While connected to the plug via

Bluetooth. Do a long press on
the Plug icon to turn your plug
ON

APP FEATURES > TURN THE UNIT ON / OFF

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APP FEATURES

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While connected to the plug via

Bluetooth. Do a long press on
the Plug icon to turn your plug
OFF

APP FEATURES > TURN THE UNIT ON / OFF

BACK TO APP FEATURES

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PREVIOUS PAGE

APP FEATURES

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Login to your Account, and

from the Main Menu Click on
your plug.

Registered
plug

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NEXT PAGE

APP FEATURES > CONSUMPTION MONITORING

APP FEATURES

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This will lead you to the Plug

Menu. And it should look
something like this.

Click on the Consumption

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Consumption
Monitoring

APP FEATURES > CONSUMPTION MONITORING > SET UP

APP FEATURES

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It will load the consumption

screen where you can view
your real time AC
consumption.

You can also change filters
depending on how you want
to monitor your consumption

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Filter

APP FEATURES > CONSUMPTION MONITORING > SET UP

APP FEATURES

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Login to your Account, and

from the Main Menu Click on
your plug.

Registered
plug

1 / 8

NEXT PAGE

APP FEATURES > CONSUMPTION ALERT

APP FEATURES

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This will lead you to the Plug

Menu. And it should look
something like this.

Click on the Consumption Alert

Menu.

Consumption
Alert

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APP FEATURES > CONSUMPTION ALERT > SET UP

APP FEATURES

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You can choose from PHP or

KWH in the Unit Module of the
Consumption Alert.

And also set an amount. The

default Value is PHP and 100.00.
Click on Save.

PHP / KWH

Set a value

Click save
after set
up

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APP FEATURES > CONSUMPTION ALERT > SET UP

APP FEATURES

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You should see this screen

asking you to save the
Consumption Alert setting.

Click on Ok.

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APP FEATURES > CONSUMPTION ALERT > SET UP

APP FEATURES

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You should now see the

Consumption Alert Setting
Saved in the Plugs Menu.

Consumption
Alert saved

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APP FEATURES > CONSUMPTION ALERT > SET UP

APP FEATURES

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When your weekly threshold has

reached or exceeded the
weekly power / peso
consumption of your plug it will
send you a Push Notification like

this.

Consumption
notification

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APP FEATURES > CONSUMPTION ALERT > SET UP > NOTIFICATIONS

SMARTCOOL

Oops! It seems that the aircon in your Bedroom has
reached its set threshold of 100 PHP

1m ago

APP FEATURES

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It will load this screen. Click on

Continue.

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APP FEATURES > CONSUMPTION ALERT > SET UP > NOTIFICATIONS

APP FEATURES

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It should load the weekly

consumption module where you
can verify if the power/peso
reading has indeed exceeded
or reached the setting you have

saved.

8 / 8

PREVIOUS PAGE BACK TO APP FEATURES

APP FEATURES > CONSUMPTION ALERT > SET UP > NOTIFICATIONS

APP FEATURES

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To go to the Scheduler Feature

Click on the Plug Icon

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NEXT PAGE

Registered
plug

APP FEATURES > SCHEDULER

APP FEATURES

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This will bring you to the Plug

Menu. Click on the Scheduler
Button

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APP FEATURES > SCHEDULER

NEXT PAGE

Scheduler

Section

APP FEATURES

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This will bring you to the

Schedule Screen.

To add a schedule. Click on the

“+” Sign in the upper right hand

side of the screen.

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APP FEATURES > SCHEDULER > ADD A SCHEDULE

NEXT PAGE

Add a
schedule

APP FEATURES

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Now you can Set a schedule.

Schedules are in 15 minute
blocks.

When you set a schedule the
plug will be on during that
period.

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APP FEATURES > SCHEDULER > ADD A SCHEDULE

APP FEATURES

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Select a 15 minute block when

you want the plug to be on.

Click on Save in the upper right

hand side of the screen.

You will be prompted with this
dialog box. Click on OK to

continue

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Click on save

Confirm and
enable the
schedule

APP FEATURES > SCHEDULER > ADD A SCHEDULE > CONFIRM SCHEDULE

APP FEATURES

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You will be redirected to this

screen.

The Scheduler screen will now

show the Scheduler is ON.

Click on the Scheduler Button to
view the new Schedule.

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Scheduler now

activated

APP FEATURES > SCHEDULER > ADD A SCHEDULE > CONFIRM SCHEDULE

APP FEATURES

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Verify that the 15 minute block

you selected is rendered like this
in the Schedule Screen.

During the scheduled block the

Plug will be on. After the 15

minute block the plug will
automatically turn off.

You can try turning off the plug
during the 15 minute block and

it should automatically turn on

every minute. Until the Schedule
is over.

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APP FEATURES > SCHEDULER > ADD A SCHEDULE > CONFIRM SCHEDULE

Active
Schedule
saved on the
app

APP FEATURES

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To turn off the Schedule do a

long press on the Scheduler
Button. It should say OFF.

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APP FEATURES > SCHEDULER > ADD A SCHEDULE > CONFIRM SCHEDULE > DEACTIVATE SCHEDULER

Deactivate the
scheduler

BACK TO APP FEATURES

APP FEATURES

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To Access the Maintenance

Alert Module click on a plug
Icon in the Plug Dashboard
Screen

Registered
plug

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APP FEATURES > MAINTENANCE REMINDER

APP FEATURES

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This will lead you to the Plug

Menu.

Click on Maintenance Reminder

Menu

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Maintenance
Reminder

APP FEATURES > MAINTENANCE REMINDER > SET UP

APP FEATURES

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Select the frequency

 3 Months
 6 Months
 Annually

Select the Starting Date

Once done, click on Save

Reminder Button on the Lower

Part of the Screen.

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Frequency

Start Date

Save
Reminder

APP FEATURES > MAINTENANCE REMINDER > SET UP

APP FEATURES

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It will Prompt you to Enable it

now.

Click on OK

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APP FEATURES > MAINTENANCE REMINDER > SET UP

APP FEATURES

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When you go back to the Plug

Menu notice the Maintenance
Reminder is now activated and
has the following settings.

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Maintenance
Reminder

APP FEATURES > MAINTENANCE REMINDER > SET UP

APP FEATURES

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Depending on the frequency

you configured you should get
a Push Notification Similar to this.

Notifications should include:

 Your Name
 The room where the Plug was

configured

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Push
Notification

APP FEATURES > MAINTENANCE REMINDER > SET UP > NOTIFICATIONS

SMARTCOOL

Hi Juan! It’s time to get your Bedroom aircon cleaned.
Click this message to request for service.

now

APP FEATURES

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You should also be able to see

the Push Notification Message in
the Notification Tab of your
phone

Click on this Push Notification
Message

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Push
Notification

APP FEATURES > MAINTENANCE REMINDER > SET UP > NOTIFICATIONS

SMARTCOOL

Hi Juan! It’s time to get your Bedroom aircon cleaned.
Click this message to request for service.

1m ago

APP FEATURES

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Clicking on the Alert Reminder

will Load this Screen.

You can Click on Yes and it Will

Open the Service Request

Module

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APP FEATURES > MAINTENANCE REMINDER > SET UP > NOTIFICATIONS > BOOK A SERVICE

APP FEATURES

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Clicking on Yes in the Previous

Screen will lead you to the
Service Request Module

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APP FEATURES > MAINTENANCE REMINDER > SET UP > NOTIFICATIONS > BOOK A SERVICE

APP FEATURES

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To access the Service Request

Module click on a plug Icon in
the Plug Dashboard Screen

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APP FEATURES > BOOK A SERVICE

Registered
plug

APP FEATURES

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This will bring you to the Plug

Menu. Click on Service Request
Module

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Service
Request

APP FEATURES > BOOK A SERVICE

APP FEATURES

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Click on Cleaning

Then Click on proceed Button at
the bottom part of the screen

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Cleaning

APP FEATURES > BOOK A SERVICE

APP FEATURES

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Input the information required:

• Select Date for Cleaning

• Select Time for Request

• Enter your Contact Number

• Click on Send Request

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*Note: Same information will be
requested if you click on Repair

APP FEATURES > BOOK A SERVICE > FILL UP INFORMATION

APP FEATURES

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You will Be prompted to

proceed with the request.

Click on Proceed

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APP FEATURES > BOOK A SERVICE > FILL UP INFORMATION > CONFIRM REQUEST

APP FEATURES

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You should get a screen similar

to this

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APP FEATURES > BOOK A SERVICE > FILL UP INFORMATION > CONFIRM REQUEST

APP FEATURES

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To Access the Chat function

within the App go to the Plug
Dashboard Screen.

Then click on the Chat icon on

the lower right part of the
screen.

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Chat Icon

APP FEATURES > CHAT FUNCTION

APP FEATURES

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It should open this screen with

an envelope icon at the
bottom. Click on it.

Leave a message and a

Customer Service Agent will
attend to you.

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APP FEATURES > CHAT FUNCTION

FIRMWARE UPDATE

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To do Firmware Upgrade Click

on the Plug Icon

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FIRMWARE UPDATE

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FIRMWARE UPDATE

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Click on the Menu with 3 dots

on the upper right hand side of
the screen.

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FIRMWARE UPDATE